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Reliance Jio

Reliance Jio Outage Report in Nerkunram, Thiruvallur, Tamil Nadu

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Nerkunram, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Nerkunram, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Reliance Jio

Reliance Jio is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Nerkunram, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai, and Tiruvānmiyūr.

CityProblem TypeReport Time
Chennai Internet 13 hours ago
Chennai Internet 21 hours ago
Chennai Internet 2 days ago
Chennai Wi-fi 3 days ago
Chennai Internet 4 days ago
Chennai Phone 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Nerkunram, Tamil Nadu

Latest outage, problems and issue reports in Nerkunram and nearby locations:

  • akbarams1
    akbar (@akbarams1) reported from Chennai, Tamil Nadu

    @JioCare @reliancejio @JioFiberChennai worst service from Jio fibernet .tried multiple times with customer care from yesterday morning but no one supported me to solve internet issue.SRno. is SR000016EDBJ.pls help to sort out or disconnect the service atleast will go for others

  • dhirajsabharwal
    SKA DhirajSabharwal (@dhirajsabharwal) reported from Sholinganallur, Tamil Nadu

    @imthepk @airtelindia @reliancejio Pathetic network

  • sanjay_s_nair
    SANJAY S NAIR (@sanjay_s_nair) reported from Sholinganallur, Tamil Nadu

    @JioCare 4479625401 is my ID and SR SR000015N7PR - Please check why this is taking so long to fix - We are in Work from Home Model and internet plays a main role, Kindly check this at earliest and advise me please Call - 9790834554 @reliancejio @JioMart_Support

  • Sinjaa08
    Sindhuja Janakiraman (@Sinjaa08) reported from Saidapet, Tamil Nadu

    @JioCare I called your customer care atleast 10 times over the last four days regarding my wifi not working. It's still not resolved and your customer service keeps promising to do it the same/next day but no action yet. We're all working from home, please do something soon

  • SubinSelvamuthu
    Subin (@SubinSelvamuthu) reported from Saidapet, Tamil Nadu

    @JioCare Hi Sir, We have paid this month data. But past 1 week jio wifi fiber not working in our home. We have raised multiple complaints still it was not yet cleared. Would you please check and revert or please refund our paid money, after all cleared we will recharge later

  • mercedesgmk
    muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu

    @JioCare @reliancejio I didn't receive any support from you other than sending a template, do you have any plan to support on this issue?

  • Suveen_
    Suveen (@Suveen_) reported from Saidapet, Tamil Nadu

    1. Why will the service request close saying it been resolved, when it not resolved? 2. Since its old request is close, the new one will take another 24 time to resolve.... I mean this can go on... Can any manager or some in charge get on this and call me. @JioCare @reliancejio

  • irajashekaran
    C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu

    @ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia

  • vinothrathore
    Vinoth Rathore (@vinothrathore) reported from Sembiyam, Tamil Nadu

    @JioCare . I recently got jio fibre connection . Very bad connectivity . Problem happened 4 times in 2 months . Can you fix this problem permanently please ?

  • sanjay_s_nair
    SANJAY S NAIR (@sanjay_s_nair) reported from Sholinganallur, Tamil Nadu

    @JioCare How long do you guys need to check the issue ??? .. So its been 24 hours im out of service and will i be extended the validity for oneday ???

  • Sinjaa08
    Sindhuja Janakiraman (@Sinjaa08) reported from Saidapet, Tamil Nadu

    @JioCare You're the worst customer care I've come across. There's been no response even after our repeated calls and messages on our malfunctioning #JioFibre

  • Suveen_
    Suveen (@Suveen_) reported from Saidapet, Tamil Nadu

    @JioCare What's happening here? No updates and no progress. The main pole has issues. There is 3 house affected in my building. And I can't be wasting my day sitting at home waiting for Jio. You guys don't pay me. My time is my money....

  • SriramJamuna
    Jamuna Sriram (@SriramJamuna) reported from Chennai, Tamil Nadu

    @JioCare calls are not going and internet is not working. Fix this asap. (Royapettah, Chennai)

  • vetti24by7
    VENKATAKRISHNAN S (@vetti24by7) reported from Saidapet, Tamil Nadu

    @JioCare Sorry for late reply ! I ordered the mesh online. Bull **** customer care in Chennai though !

  • mercedesgmk
    muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu

    @JioCare Change the Twitter handle name.. Remove the CARE from it.. I could suggest something better if you wish.. Damn..

  • akbarams1
    akbar (@akbarams1) reported from Chennai, Tamil Nadu

    @JioFiberChennai @reliancejio @JioCare poor service from Jio fibernet , tried multiple times with customer care from morning internet not working but no one supported me to solve internet issue ,service request number is SR000016EDBJ.pls help my work got stuck up, urgent help

  • kewisvijay
    Vij@y@***@r.G (@kewisvijay) reported from Sembiyam, Tamil Nadu

    @reliancejio hi Team, I am being following up with team for collecting the device back & initiate refund for the last 1 month. Ther s is no proper response from the customer care team

  • risinisi
    M ARVIND KUMAR JAIN (@risinisi) reported from Sembiyam, Tamil Nadu

    @JioCare Respected sir, Regarding my refund of Jio Fiber connection, availed in Dec 2020, terminated within 30 days of free trail. Neither any one called so far nor any notification from Number 1 network of India, it's Jio Fiber. Please initiate my refund immediately. Thank you

  • INBA_123
    INBA RAJA (@INBA_123) reported from Sholinganallur, Tamil Nadu

    @reliancejio @JioCare I don’t understand logic when customer care person told with Jio WiFi you can watch prime, hotstar if you have own account subscriptions.

  • risinisi
    M ARVIND KUMAR JAIN (@risinisi) reported from Sembiyam, Tamil Nadu

    @JioCare Good Morning! Registered mobile no. 9381224466, Called customer care several times, mailed too, but found no solution.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • hunt_ravi
    Hunt Ravi (@hunt_ravi) reported

    @JioCare Everything has done , waiting for invite because of your Worst invite Policy..

  • yashh_essential
    Yash Essential 🇮🇳 (@yashh_essential) reported

    @JioCare I am already using your Jio Fiber Service . The service is good

  • MrShivamSaxena
    SHIVAM (@MrShivamSaxena) reported

    @reliancejio can anyone help here?

  • jivan_satapathy
    Jivan Satapathy (@jivan_satapathy) reported

    @reliancejio @JioCare Hello I am Jivan from Bhawanipatna, Odisha. We want to take more than 20 connections of jio fiber in our hostel which is 6km away from the town, but the jio executive is denying to give us connection. Please help us to get connection @anmol_ambani

  • Praveen_sumath
    Praveenkumar (@Praveen_sumath) reported

    @JioCare @Mohan1277 Mohan, Try to change to some other network provider for time being and file civil complaint for refund related frauds

  • pmohantyindia
    PRABIN MOHANTY (@pmohantyindia) reported

    @JioCare I know what will happen to the complaint. It will get same response even if the issue is with call drop. "There is n/w congestion. We r working on it. It will take 10 days" .and tkt will be closed. Why don't you send the nw engineer to d site to check the issue at my place

  • SivasankarIFS
    Sivasankar S, IFS (@SivasankarIFS) reported

    @JioCinema app has completely ruined the #FIFA live experience. Worst service from @reliancejio

  • viraj1208
    Viraj Deshmukh (@viraj1208) reported

    @JioMart_Support Still no response !!!! Pathetic response . Is there anyone who can support me here @reliancejio

  • shirishsawant
    shirish sawant (@shirishsawant) reported

    @JioCare everyday call dropped. Sometimes in day network goes for few hrs. 4G only for name. Will port to Airtel if this keep happening. Just fed with ur network.

  • Khushwa88666887
    Khushwant Parihar (@Khushwa88666887) reported

    Please improve network service in my area. We're too much disturbed by your network issue. Calling and internet service are not properly working. Mahamandir, Jodhpur, Rajasthan @JioCare @reliancejio