Reliance Jio Outage Report in Nerkunram, Thiruvallur, Tamil Nadu
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
Problems in the last 24 hours in Nerkunram, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Nerkunram, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Reliance Jio
Reliance Jio is having issues since 11:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (61%)
- Wi-fi (15%)
- Phone (12%)
- Total Blackout (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map Near Nerkunram, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai, and Tiruvānmiyūr.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Wi-fi | 2 days ago |
|
Chennai
|
Phone | 2 days ago |
|
Chennai
|
Internet | 5 days ago |
|
Chennai
|
Internet | 5 days ago |
|
Chennai
|
Internet | 6 days ago |
|
Chennai
|
Wi-fi | 8 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Nerkunram, Tamil Nadu
Latest outage, problems and issue reports in Nerkunram and nearby locations:
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akbar (@akbarams1) reported from Chennai, Tamil Nadu@JioCare worst service from Jio fibernet , tried multiple times with customer care from yesterday morning but no one supported me to solve internet issue ,service request no. is SR000016EDBJ.pls help to sort out or disconnect the service atleast will go for Airtel or Act
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C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu@ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia
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Sindhuja Janakiraman (@Sinjaa08) reported from Saidapet, Tamil Nadu@JioCare You're the worst customer care I've come across. There's been no response even after our repeated calls and messages on our malfunctioning #JioFibre
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akbar (@akbarams1) reported from Chennai, Tamil Nadu@JioCare @reliancejio @JioFiberChennai worst service from Jio fibernet .tried multiple times with customer care from yesterday morning but no one supported me to solve internet issue.SRno. is SR000016EDBJ.pls help to sort out or disconnect the service atleast will go for others
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Chengleput veeraragh (@CVeeraragh) reported from Sembiyam, Tamil Nadu@reliancejio Dear jio community, iam a customer from the date if starting RELIANCE, as an foundation customer i want to know, woule you give any special offers to us in buying jii Phone next.
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akbar (@akbarams1) reported from Chennai, Tamil Nadu@JioFiberChennai @reliancejio @JioCare poor service from Jio fibernet , tried multiple times with customer care from morning internet not working but no one supported me to solve internet issue ,service request number is SR000016EDBJ.pls help my work got stuck up, urgent help
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SKA DhirajSabharwal (@dhirajsabharwal) reported from Sholinganallur, Tamil Nadu@imthepk @airtelindia @reliancejio Pathetic network
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SANJAY S NAIR (@sanjay_s_nair) reported from Sholinganallur, Tamil Nadu@JioCare 4479625401 is my ID and SR SR000015N7PR - Please check why this is taking so long to fix - We are in Work from Home Model and internet plays a main role, Kindly check this at earliest and advise me please Call - 9790834554 @reliancejio @JioMart_Support
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SANJAY S NAIR (@sanjay_s_nair) reported from Sholinganallur, Tamil Nadu@JioCare How long do you guys need to check the issue ??? .. So its been 24 hours im out of service and will i be extended the validity for oneday ???
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@im_manoj (@im_mano12) reported from Chennai, Tamil Nadu@JioCare @reliancejio its been 15 days since I returned my setup box and router , I still haven't got my security deposit refund. Again a bad customer experience from #JioFiber
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Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu@narayananh @JioCare Jio is quite pathetic when it comes to service. No way you can reach their customer care or get help. The DIY are useless. There's no way to raise a ticket.
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Jamuna Sriram (@SriramJamuna) reported from Chennai, Tamil Nadu@JioCare calls are not going and internet is not working. Fix this asap. (Royapettah, Chennai)
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naganathan (@sitharkaatan) reported from Chennai, Tamil Nadu@JioCare When the Service Engineer opened the junction box hanging in the corporation lamp post( unusual for Jio. ) one connection was without a plug that was mine.. He did not have spare plug so it took another 12 hours. Photos taken will be attached . ___contd
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muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu@JioCare Change the Twitter handle name.. Remove the CARE from it.. I could suggest something better if you wish.. Damn..
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Sindhuja Janakiraman (@Sinjaa08) reported from Saidapet, Tamil Nadu@JioCare I called your customer care atleast 10 times over the last four days regarding my wifi not working. It's still not resolved and your customer service keeps promising to do it the same/next day but no action yet. We're all working from home, please do something soon
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Suveen (@Suveen_) reported from Saidapet, Tamil Nadu1. Why will the service request close saying it been resolved, when it not resolved? 2. Since its old request is close, the new one will take another 24 time to resolve.... I mean this can go on... Can any manager or some in charge get on this and call me. @JioCare @reliancejio
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Suveen (@Suveen_) reported from Saidapet, Tamil Nadu@JioCare What's happening here? No updates and no progress. The main pole has issues. There is 3 house affected in my building. And I can't be wasting my day sitting at home waiting for Jio. You guys don't pay me. My time is my money....
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Subin (@SubinSelvamuthu) reported from Saidapet, Tamil Nadu@JioCare Hi Sir, We have paid this month data. But past 1 week jio wifi fiber not working in our home. We have raised multiple complaints still it was not yet cleared. Would you please check and revert or please refund our paid money, after all cleared we will recharge later
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Vij@y@***@r.G (@kewisvijay) reported from Sembiyam, Tamil Nadu@reliancejio hi Team, I am being following up with team for collecting the device back & initiate refund for the last 1 month. Ther s is no proper response from the customer care team
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muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu@JioCare @reliancejio I didn't receive any support from you other than sending a template, do you have any plan to support on this issue?
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Amit Kumar (@ak6998792) reportedFor tha past one week @TheOfficialSBI is not opening in WiFi network. But works fine in @reliancejio mobile network. Anybody know why it's happening?
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Bourgeois (@aloysianajit) reported@jiocare With reference to Service Request Number SR00001A4AF5 for your JioFiber Service ID 299955578871, your appointment with Jio service engineer is scheduled at your premises on 07-04-2022 : 12:45:00. Refer your message. I am travelling, pl send Engineer on Saturday.
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himanshu (@himanshuxz) reported@JioCare @JioCare #jiofiber network down since 30th, jio hasn’t sent an engineer yet, stop this consumer harassment @jagograhakjago
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Chethan HR (@chethan_hr) reported@reliancejio @JioCare For resolution, you need 60 days. How can you expect me to pay the amount for bad services. I have already recharged for one year, so you should either refund the amount or extend the pack expiry date for my mobile number. #JioSucks
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Joseph Varughese (@Josephkv9) reported2/2 @JioCare @reliancejio You have virtually blocked customers from making complaints. It's absolutely difficult to reach out the you to get a problem solved. Your system says 50 mpbs is great speed when I am supposed to get 150. With such services, your growth is an irony
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Pulo (@pulokesh_gogoi) reported@JioCare Still awaiting on your assistance. We have been suffering with just a single network bar since forever.@reliancejio @JioCare Connectivity pathetic
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Abey Chal (@Ben33822455) reported@JioCare pathetic customer service as well as app experience. Why would you mention a time slot for 9-10am when there is no one available? The customer service representative at it's worst says "it's process and that doesn't mean they will come within the time frame" Awful app UX
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Amit Rattan (@playtotheend) reported@JioCare Can you give TAT of my complaint resolution?
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Dharmraj (@Dharmuda) reported@airtelindia, @reliancejio, I am fade up with your misunderstandings ,Please do some appropriate action on your cross call's. My boss fired me on everyday due to cross call. Please sort out the issues @TRAI please 🙏
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Tanveer Sure (@tanveersure) reportedDear @JioCare, all I am looking for is the invoice for my last recharge done on my JioFiber a/c in April 2021. The app only allows upto last 180 days and none of the customer support execs seem to understand what I am looking for. Please help !