ACT Outage Report in Erragadda, Rangareddi, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Erragadda, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Erragadda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 06: Problems at ACT
ACT is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (19%)
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Total Blackout (12%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Erragadda, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Erragadda, Telangana
Latest outage, problems and issue reports in Erragadda and nearby locations:
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Koustav Nag
(@iamnkoustav) reported
from
Rājendranagar, Telangana
@ACTFibernet The Internet issue was solved after 25 hrs.....this is not done.....The agent told that the issue was minor. Plz try to fix this kind of minor issues in minimum time in upcoming days🙏🏻 #ACTFibernet #Hyderabad #WorkFromHome
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Chandrakanth Sharma
(@MelomaniacGuy) reported
from
Hyderabad, Telangana
@ACTFibernet I just did. And also provided you context on my issue.. pls help.
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Rohit
(@ARKSCEO) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD kindly update me the status , whether they are going to fix the connection, or refund the amount !
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Veturu Saravana Kumar
(@veturusk) reported
from
Annāram, Telangana
@ACTFibernet from past 4 days I am not getting internet and I called to your customer care no one is responding is this right way to treat your Customers.. Need answer @ACTFibernetHYD @ACTFibernet
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Prem Piyush Goyal
(@prempiyush) reported
from
Hyderabad, Telangana
People in Hyderabad who have ACT Fibernet connection @ACTFibernet, is your internet working? Their app and website is down as well.
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Smita Dwivedi
(@smitadwivedi27) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet it's day 3 of no internet. People are just calling us and taking details and then nothing. Absolutely no response. We have told that a tech person would need to visit us but no action! How is it that you're so particular about bill payments but not about resolution
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tnv sekhar
(@tnvsekhar) reported
from
Annāram, Telangana
@ACTFibernet internet issues since 2 days no provision to log complaints from app , what’s the use of app if I can’t lodge a complaint? Plz address immediately ACCOUNT No : 101006074070
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shareef nandyala
(@nandyalashareef) reported
from
Rājendranagar, Telangana
Dear @ACTFibernet how to reach out you guys for registering a complaint on internet issue when your customer care number, app is not working ?
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H͟a͟r͟i͟ ͟B͟ ͟Kurup
(@haribkurup) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD been trying to get my connection transferred to a new address, nearby building. It got failed, ticket ID is SR10147770302904. It’s urgent and I need help with it.
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Tejas Mhaskar 🇮🇳
(@mhaskartejas) reported
from
Rājendranagar, Telangana
@ACTFibernet major issue in Hyderabad region??? Most ppl complaining sudden loss of connectivity at 6.45pm, date:29oct2020
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Smita Dwivedi
(@smitadwivedi27) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet Please help us with the issue. It's not resolved yet and it's really needed for our work
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saifulla khan
(@saifkhanhyd) reported
from
Hyderabad, Telangana
@ACTFibernet yesterday after 3 days connection restored again today from 6:30 pm Not able to use internet , what is this ?? we are facing problems as we r working from Home, Kids attending Online Classes.Act service is not like earlier.
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Ganesh vip 309
(@puppalaGanesh9) reported
from
Annāram, Telangana
@ACTFibernet I am unable to access the internet? Wht would be problem?
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Smita Dwivedi
(@smitadwivedi27) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet our internet connection is down. Kindly help. Urgent help needed for we need it for work from home and classes
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Raghu.M
(@RaghuM83849843) reported
from
Annāram, Telangana
@ACTFibernet you people cant even close a simple ticket within 7 days, worst internet service provider i ever seen you people close the tickets in your own ways no one will reach us before closing the ticket. If you can't resolve my issue than refund i can go for another network
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Smita Dwivedi
(@smitadwivedi27) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet the problem that started yesterday with our WiFi is still on. Not sure why no one's responded nor visited/called yet. Right now in work from home scenario this is such a troublesome thing to happen
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Puja Deb
(@Magdalene_1012) reported
from
Rājendranagar, Telangana
@ACTFibernet we wanted to shift our current act connection to a new location which is about 5 kms. We agreed to take a new connection as well, we are on call with the customer care number from 8:30 AM.
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Gangadhar
(@Gangadharperala) reported
from
Hyderabad, Telangana
@ACTFibernet Hi Team, past 4days Internet services are barred, as per your commitment resolution 48hrs. But no response as such. It’s the ACT is going to shutdown? If yes I will look for other ISP provider. My registered mobile:8008215252.
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varun
(@IngleVarun) reported
from
Rājendranagar, Telangana
@ACTFibernet SR10147663697518 is pending from 2 weeks, repeated request to downgrade plan is given with different answers by customer service. Few keep it pending for escalation, few close the case without solving. Help. #ActFibernet #disadvantage
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R_P@shekhar
(@RPshekhar1) reported
from
Annāram, Telangana
@ACTFibernet Please help me
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Nks
(@tinkussj) reported
@ACTFibernet My internet is dowm since morning. Please look into the issue immediately. My complaint number is SR10166411536634
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Anuja
(@Anuja_singh290) reported
@ACTFibernet cN you help to transfer the connection to new location pls. I raised ticket but it was closed without any solution
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DeepakArjun
(@d_e_e_a_r_j) reported
She was not able to answer instead she was asking what is the issue. Later an hour after, one more executive called me and I explained the story again then he said I'll get back to within 2 hours. Till now no call/email from @ACTFibernet."(2)"
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neeraj pal
(@neerajp1990) reported
@ACTFibernet your representative mislead the customer, Mr Ravi 7838706398 told me at the time of installation that one month charges will be waived off if you take 6 month plan but after paying 6 month advance, connection got suspended 6 days no internet, missed my child classes
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Syed Mujtaba Ali Akbar
(@SyedMuj22417703) reported
@ACTFibernet Internet is not working since afternoon today is this the service you offer.I have already raised the issue but no response.
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Mo
(@Black_Cofffee) reported
@ACTFibernet internet is down in Whitefield since 5 hours, kindly fix it ASAP
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Sounava Ghosh
(@sounava) reported
Hi @ACTFibernet I am on DND and I am not your customer for over 1.5yrs. Plz stop the robocalls asking me to reconsider your services, unless you want me to report to @TRAI Also, please stop the emails and SMSs as well.
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Filmchetta
(@NitinRajjjj) reported
@ACTFibernet My internet has been spotty for the past one month. The app doesn't take my complaint cause the net is fine once I switch the modem off and on. This happens 3-5 times a day , I need a permanent solution for this
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Rupendra Kiran Kota
(@rupendra_k) reported
@ACTFibernet Internet is not working since morning.I have raised tickets and talked your customer care representatives. Isn’t 24*7 connectivity part of your website?.
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DeepakArjun
(@d_e_e_a_r_j) reported
Today morning @ACTFibernet executive named Vinutha called me again for the issue. I asked her 2 questions. 1. What is the turnaround time for existing ticket raised on 18-Nov. 2. What is the penalty if there is a mistake from @ACTFibernet ?