ACT Outage Report in Erragadda, Rangareddi, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Erragadda, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Erragadda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at ACT
ACT is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (20%)
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Total Blackout (12%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Erragadda, Rangareddi, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Erragadda, Telangana
Latest outage, problems and issue reports in Erragadda and nearby locations:
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Jayakrishnan
(@jkdreamzone) reported
from
Hyderabad, Telangana
@ACTFibernet Still no resolution! 2 days without internet! @TRAI This is the kind of service the internet companies in India offer.
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GSK
(@skgatla) reported
from
Wajd Gulshān, Telangana
Dear @ACTFibernet how many times I have to face connectivity issues in a month, please let me know. check my complaint history and reply me, SR10120791566252 kindly resolve the SR NOW.
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Sheshank Reddy
(@sheshankreddy) reported
from
Hyderabad, Telangana
@ACTFibernet you have worst service in industry. Internet cuts off right on holidays Waiting for jio fibernet.
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VM
(@vraomantha) reported
from
Rājendranagar, Telangana
@ACTFibernet Repeated problems in network connectivity since 1 week... Complaints not fully being addressed. Being asked to buy an additional booster too.
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Vaishakh Vatavil
(@Vaishu_vadavil) reported
from
Rājendranagar, Telangana
@ACTFibernet the worst broadband service & the worst of the worst customer service. Im sick & tired of calling them 4 last 5 days and every time they have a std answer. Wil resolve in 24 hrs. Not sure when will my complaint cross 24hrs in their ckocj #actcorp #actfibernet #sucks
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Sai Kumar
(@saipolloju) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet I cannot connect to my Wi-Fi network, when tried calling customer care it never connects. What should I do. fyi, 10th is the due date for bill payment. Need an immediate solution now. #worstservice
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Neeraj Kumar
(@NeerajK_G) reported
from
Rājendranagar, Telangana
@ACTFibernet That you took 22 hours to reply on Twitter is another indicator of the pathetic service ACT Fiber is providing us customers.
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FalseDawg
(@nitinbharadvaj) reported
from
Hyderabad, Telangana
@ACTFibernet Issue not yet resolved , the ticket got closed. My internet services have been suspended as the due date is up. Please help!!!!
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Rajkiran Srivastav
(@Rajkiran6025) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD HI team can you provide me TL details who's dealing below complaint. Your ACT Fibernet Request SR10121201075102 is expected to be resolved by 9/7/2019 11:00:00 AM
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Manish Bajaj
(@bajajmanish007) reported
from
Hyderabad, Telangana
@ACTFibernet How many more support tickets would it take for your team to fix issue permanently. We always have one of the link switches down and I do not have internet for 2days. Next time I'll move to jio giga SR10122977578562 SR10120855865162 SR1018860681992 SR1018182950552
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K. Raghavender rao
(@kolturra) reported
from
Miānpur, Telangana
@ACTFibernet by taking customer money doesn't increase company revenue but you should also gain customer trust ....if my services are not restore in one hour will disconnect all connections which are on my name
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Md Ahmed Shariff
(@MdAhmedShariff1) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet internet not working since yesterday. Complaint done in the afternoon. Pathetic service, no response at all. Waiting for Jio Fiber. My registered no is 9963553183. My alternate no is 7013704296
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Venkat Krishnamaneni
(@venkat1116) reported
from
Rājendranagar, Telangana
@ACTFibernet Since a month i have problems with internet (A/C No.101012645475). Unfortunately i had paid for one year ..I’m fallowing up with your call center.. No response.. I want to disconnect immediately..Kindly assist to refund my balance payment.
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Saideep Myadam
(@SaideepMyadam) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet the support is pathetic it’s been three days!!
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Vaishakh Vatavil
(@Vaishu_vadavil) reported
from
Rājendranagar, Telangana
@ACTFibernet big thanks to u 4 giving me Day 5 without broadband. I now talk to my parents daily, that are not that boring I understand now. And btw the best customer care, anything you tell them will be resolved in 24 hours and the same dialogue on day 5 #actcorp #sucks
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Pulkit
(@pulkitjoshi3003) reported
from
Rājendranagar, Telangana
@ACTFibernet you guys are the most stupid internet providers ever. Your fustomer support is next to zero. You dont care. I have had it. I want to recall all my 80 connections in my building and sue you guys for unfair trade practice. Just wrong promises. @ictmin
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Satyajith
(@satyajithpinku) reported
from
Rājendranagar, Telangana
@sidsays_ @ACTFibernet @TRAI Airtel and Voda have fell to JIo levels now and they are doing extremely good if you ask me, the PM Internet and call plans are just 30-50 rupees shy of Jio pricing, better service and network now though....
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Madhav
(@madhav_sb) reported
from
Hyderabad, Telangana
@ACTFibernet there has been many instances of disconnection. Though escalated, still not resolved permanently. SR10120794663452. Here is SR no. We have a list of pending works based on this connection. Hoping a quick and best solution
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Rajesh Shervirala
(@RShervirala) reported
from
Rājendranagar, Telangana
@ACTFibernet Thanks ACT for your Wonderful and marvelous support got since 5 days. I am keep on callng this no. and in between calls your executive says that they will connect to service desk and they will disconnect. My query is for new connection setup is this is way u treat us
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Saideep Myadam
(@SaideepMyadam) reported
from
Rājendranagar, Telangana
@ACTFibernet @KiranMallavara2 It resolved after multiple escalations, been pathetic experience with the support. Anyways thanks for looking into it.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Vishant Kumar
(@vishantkk) reported
@theadityadas @ACTFibernet Another dark pattern if you buy Dual Band Router through them. They will configure it in a manner where it will only work with ACT & no other. In order for it to rework with other companies you would have to send it back to the customer care & get its software changed. Pathetic!!
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Sandip Ghosh
(@Sandy3010) reported
@ACTFibernet @KRISHNA83138665 you are the worst company on the face of earth, single solution not resolved for 3 days tick#SR10162208591012, all field agents keeps saying its not my ticket, disgusting
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Naveen Jain S L
(@naveenjainsl) reported
@ACTFibernet @Prashanth5239 @ACTFibernet agree with them, we trust ACT and are dependent on it, but in todays time the service is a primary motto, but here it is astonishing that you are unable to get your services right, my entire work is on standstill because their is not net connectivity
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Amit Bhandari
(@AmitBha02379151) reported
@ACTFibernet I have booked my broadband connection on 7/9/21 but it is not installing till today is this your services and customer appropriate behaviour this is not expected from you. I have done advance payment please install my connection as soon as possible 😡😡😡
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andrea
(@andreafc600) reported
@ACTFibernet there is no internet from past 3 days I'm sick of calling your customer service desk with all these fake promises I wish you guys did not have monopoly in my area I'm desperately waiting for Jio or Airtel to establish fiber net here in agramoore layout of Bangalore
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prashanth
(@Prashanth5239) reported
@naveenjainsl @ACTFibernet If it isn't resolved by today, I'll better shift to another broadband because I'm done with my patience. Never seen this type of service from another broadband companies. Taking days to weeks to solve the problems. If this keeps going, many people will prefer Airtel or Jio.
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prakhar gupta
(@47prakhar) reported
@ACTFibernet Still no update. What kind of service is this?
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Akarsh
(@Akarsh02786678) reported
@ACTFibernet Hi, I have made an advance payment of 3 months but still a new bill is generated for this month. I'm unable to reach your customer care since 2 days! Can you look into this ASAP?
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MÜHÀMMED_SÂMÏ
(@MHMMEDSM2) reported
@ACTFibernet Horrible service. Frequent service breakdowns and no permanent resolution. Can you escalate SR10162199856845 on priority. Complete inconvenience to professional and students in the current times. I request all Indians to switch to another service provider@airtelnews
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ramakanth guntoju
(@ramakanthGuntoj) reported
@ACTFibernet Your team has been saying the same thing since last 7 working days and gave me no ETA or an update about what's happening. They didn't even respond even after I informed I'm moving to another service provider. I'm not having any hopes you would resolve this. Waste of time!!