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ACT outages and service status in Erragadda, Telangana

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 2 outage signals in the last 24 hours around Erragadda, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 1, 12:20 AM GMT+5:30.
  • 64% Internet (64%)
  • 19% Wi-fi (19%)
  • 12% Total Blackout (12%)
  • 2% E-mail (2%)
  • 2% TV (2%)

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Erragadda, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Erragadda, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 1: Problems at ACT

ACT is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Erragadda, Telangana

The most recent ACT outage reports came from the following cities: Hyderabad.

CityProblem TypeReport Time
Hyderabad Wi-fi 12 hours ago
Hyderabad Internet 17 hours ago
Hyderabad Internet 3 days ago
Hyderabad Internet 4 days ago
Hyderabad Internet 4 days ago
Hyderabad Internet 5 days ago

Nearby cities with recent reports

Hyderabad

7 recent signals

12 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Erragadda, Telangana

Latest outage, problems and issue reports in Erragadda and nearby locations:

  • sandeeprachala
    🇮🇳 sandeeprachala 🇮🇳 (@sandeeprachala) reported from Hyderabad, Telangana

    @ACTFibernet complaint register with ticket no SR10165976710694 but till now no body turned up. Please look into it

  • rizwanfarooqi
    Rizwan Farooqi (@rizwanfarooqi) reported from Hyderabad, Telangana

    @ACTFibernet Internet still not restored. U did not get in touch either... now the app is not working either, not sending otp for login... amazing customer care. Looks like u guys don't need customers anymore #actfibernet #CustomerExperience #worstexperience

  • Prasath65203323
    Prasath9999 work for corruption free india (@Prasath65203323) reported from Hyderabad, Telangana

    @ACTFibernet One of worst service provider making coustmer fool I advice not to connection worst service provider

  • Brother31952713
    Bheem Yadav (@Brother31952713) reported from Rājendranagar, Telangana

    @ACTFibernet how many days to sort my issue sir

  • anilthandra04
    Anil (@anilthandra04) reported from Hyderabad, Telangana

    @ACTFibernet Since yesterday morning I've been trying to reach out to your customer support no one is responding and the act fiber app is also not responding with my network. I need immediate support and resolve the issue

  • sonuanil1997
    sonu anil (@sonuanil1997) reported from Hyderabad, Telangana

    @ACTFibernet @channiyara Worst service your team is taking 6day’s to solve a single issue

  • itsashwaan7
    Mohammad Ashwaan (@itsashwaan7) reported from Rājendranagar, Telangana

    What is the resolution time Ticket no SR10166605033264 @ACTFibernet

  • PrinceMinhaj
    Minhaj Khan (@PrinceMinhaj) reported from Hyderabad, Telangana

    @ACTFibernet My complaint ticket was closed without resolving the issue from 28th Sep There is no Internet tired to this #fake #promises #disappointed

  • TejasTripathi20
    Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana

    @ACTFibernet We have purchase a new router I thought that would solve my issue but it remains same I don't know what wrong with the act fibernet we are your customers 5 years and you would treat the customer like this

  • RPshekhar1
    R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana

    @ACTFibernet hats off to your punctuality in not providing proper internet services! A company with absolutely no professionalism and ethics! No value for money we get. #worst #worstservice @ACTFibernet

  • TejasTripathi20
    Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana

    @ACTFibernetHYD dear sir we are still facing the decrease in the speed we are paying for 200 mbps but we are getting for 75 mbps this is getting customer very angry and I think rest of the act customer are facing trouble @ACTFibernet

  • jagadeesh376
    Jagadeesh (@jagadeesh376) reported from Hyderabad, Telangana

    @ACTFibernet A/C no.101008155935 Internet is down since today 8AM..Please address the issue asap

  • sunnychikky
    Chikky $ (@sunnychikky) reported from Medchal Malkajgiri, Telangana

    @ACTFibernet since morning I am not able to connect to my internet. Would you mind help to resolve it ASAP?? As there is no response #SR10165332792524

  • Brother31952713
    Bheem Yadav (@Brother31952713) reported from Rājendranagar, Telangana

    @ACTFibernet why my WiFi is getting slow ac no : 101014837724

  • sudhir8000
    Sudhir Kumar (@sudhir8000) reported from Rājendranagar, Telangana

    @ACTFibernet Can you resolve the issue or going to take days. I will better opt for other services

  • srini_tweet
    Srinivas (@srini_tweet) reported from Rājendranagar, Telangana

    @ACTFibernet Internet is slow when asked customer support, he says use 1 device for 40Mbps, ACT Fibernet Ticket no: SR10165574197874 has been registered.

  • Mashuk90406470
    Mashuk (@Mashuk90406470) reported from Medchal Malkajgiri, Telangana

    @ACTFibernet I got call from ACT team, There is no feasibility to connect the box in My area. Also said it will take time to resolve the issue, you may disconnect the connection, we will initiate the refund. Team it's been week still my issue not resolved its hampering my work.

  • RPshekhar1
    R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana

    @ACTFibernet Problem still not rectified and even team members has not even made an attempt to reach out to us @ACTFibernet such a worst

  • iiirdi
    sanjay bajaj (@iiirdi) reported from Hyderabad, Telangana

    @ACTFibernetHYD @ACTFibernet @TOIHyderabad having paid for 1 year in advance you're taking customers for ride it's 24 hours internet is down #CustomerService #pathetic #Hyderabad

  • Brother31952713
    Bheem Yadav (@Brother31952713) reported from Rājendranagar, Telangana

    @ACTFibernet I need immediately right now sir account no 10101483724 it's emergency 🦺🦺🦺🦺🦺🦺🦺🦺😑😑😑 about my internet connection information

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • prasanthkannan
    Prashanth (@prasanthkannan) reported

    SR10381217264834 this is the second time in less than 24hrs to raise ticket for internet disruption. Very bad experience @ACTFibernet

  • _Xraptor_
    Pranay. (@_Xraptor_) reported

    Tired and frustrated. Raised a complaint for internet issue in the morning and still haven't got any updates in 24 hrs. Customer care just gives same robotic answers. If my issue is not resolved at earliest, will drop the connection. Ticket Id - SR11081392898124 @ACTFibernet

  • Yuvanames
    Yuvaraja (@Yuvanames) reported

    @ACTFibernet I never expected this from ACT Fibernet. An ACT technician and site engineer came to my area, cut my broadband cable, and redirected my active connection to my neighbor's house. I had already paid for a 3-month plan, and I still have 45 days left on my subscription

  • VenkatGundasu98
    Venkata Lingeswara Naidu Gundasu (@VenkatGundasu98) reported

    @ACTFibernet Dear ACT, Do we seriously have technicians for resolving the issues or is it like internet working based on luck of the user ??? As it is like if internet works then it works if it's not working let it be till it works 😔

  • SubimolSen
    Debottirno Chowdhury (@SubimolSen) reported

    @ACTFibernet I have raised request for shifting my connection. Still no call from field team all customer care professional said ur ticket is in high priority. What is going on?

  • i_mranjit
    Ranjit (@i_mranjit) reported

    @ACTFibernet @ACTFibernetHYD @ACT_Issues I've already paid the full amount, and there's no refund option. The only reason I'm still stuck with ACT is because your refund policy leaves customers with no real choice. This is extremely frustrating and reflects poorly on your customer experience.

  • khushikibaat
    Khushi Chauhan (@khushikibaat) reported

    So done with @ACTFibernet man. ****** wifi and ****** service

  • Yuvanames
    Yuvaraja (@Yuvanames) reported

    @ACTFibernet I had requested a disconnection, but the issue is with the way it has been handled. My active paid plan had remaining validity, and I need clarity on the status, settlement of the remaining period, and why it was marked as “CX/HT Permission.”

  • redblue2504
    Patrick.Bateman (@redblue2504) reported

    Very disappointed with the service from @ACTFibernet. I was assured that the installation technician would arrive by 6 PM today, so I took permission from work and came home. It's now past the promised time, and I haven't received any update.

  • Mahesh_arepally
    Mahesh (@Mahesh_arepally) reported

    @ACTFibernet Relying upon such branded internet service providers and working from our home results in our job risk due to unstable internet. Naveen whose local staff won’t respond at all. Kindly fix our issue on priority