ACT Outage Report in Nanganallur, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Nanganallur, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Nanganallur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (8%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Nanganallur, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Nanganallur, State of Tamil Nādu
Latest outage, problems and issue reports in Nanganallur and nearby locations:
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Dr. Biglee Murali
(@bigleemurali) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Just had a word with customer care who told that they are not responsible and service team was responsible as if they both work for different company. Also unapollogitaccly guided me to disconnect . Am sending my contact details in private
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Deepak Gopal
(@deepakgopal19) reported
from
Chennai, State of Tamil Nādu
@hotstar_helps I took down my previous reply as app was working because I was connected hotstar with mobile data and changed to wifi while hotstar playing in bg..but once i closed and opened the app it's not working in wifi.@ACTFibernet kindly do something if you can here with this dns settings
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जय श्री गणेश।
(@sampavar) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet Your customer support is the pits. My internet has been down from last evening. There is no way to talk to you directly. The app only allows a chat. Only a ticket has been raised and generic reply of issue being looked into.
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Deepak Raghuraman
(@creativedeepak) reported
from
Chennai, State of Tamil Nādu
@DoT_India Today no rain, nothing! Still no internet since today morning in #virugambakkam . @ACTFibernet competing to be the worst service provider. Complaint raised in morning still not attended. CC: @DoT_India
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aspire Swaminathan
(@aspireswami) reported
from
Chennai, State of Tamil Nādu
Extremely disappointed with the service standards of @ACTFibernet , More that 20 days internet not working... No response to complaints. Once a great service provider at Chennai now pathatic ...
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Sivasankaran
(@Sivasan31403638) reported
from
Nanmangalam, State of Tamil Nādu
@ACTFibernet We are struggling to have internal shifting done by your team in Chennai. My account is 103672590973. Your team is not reachable and they close the issues raised without resolving. What kind of service is this?
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Prince Solomon
(@princeutters) reported
from
Saidapet, State of Tamil Nādu
@ashokkumarvenky @ACTFibernet Finally issue is fixed Thanks @ACTFibernet
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Srinath Karthikeyan
(@srinath_groot) reported
from
Saint Thomas Mount, State of Tamil Nādu
@ACTFibernet Please don't buy ACT. Very very very worst customer service that too in corporate connection that affects Business financially. They Closing the ticket with confirmation from customer multiple times and no visit and no Technical Support. Account No:103012380426
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Shaji Mathews
(@ShajiMathews3) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet My Act fibernet is down since yesterday. Was promised that it will be rectified by today evening. 8 families are affected due to this. Your ACT Fibernet Ticket no: SR10366651102864 has been registered. Will you please ACT. Thanks
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Rohit Suresh
(@rohitkadaksures) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I have sent you a DM. We've called your customer care number more than 20 times and none know what to do. I'd like to escalate this to the right person. Could you please give us a contact asap?
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Deepak Raghuraman
(@creativedeepak) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet @ACTFibernet team: Kindly provide alternate source of internet to customers till the time you resolve the issue! You can't take things for granted. Either provide alternate source like dongle or Extend 4X days in our validity for each day wasted due to issue from your end!
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Sabha ⚡
(@crsratnam) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Its a minor issue. Don't know why it is taking so long. Actually when they were fixing another connection they disturbed my connection. Total negligence.
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Mohan
(@Mohan15031987) reported
from
Saint Thomas Mount, State of Tamil Nādu
@ACTFibernetHYD @ACTFibernet I have broadband account with ACT fiber net (Account No: 103669182990). For last 2 days my broadband connection is not working. Still it's not resolved and when I contacted customer care they shouting on me and keep quarreling with me.
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Rohit Suresh
(@rohitkadaksures) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet It's been more than 24 hours since my internet has been down. Are you guys going to do anything about it??
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Deepak Raghuraman
(@creativedeepak) reported
from
Chennai, State of Tamil Nādu
@Airtel_Presence @Airtel_Presence thx but I was giving a suggestion that you ppl can provide alternate source of internet whenever there is a outage / network issues as an alternative. why should we waste our time because of your inefficiency ! @ACTFibernet this suggestion intended towards you!
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krsasu
(@krishchokurei) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet it's been 5 days since I lost my internet connection and I have raised a ticket but Act is not acting the way they are supposed to act. I am waiting for the issue to be fixed so that I can renew my subscription which ends tomorrow Ticket: SR10366547987994.
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MANIMARAN A
(@manimaran0115) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet If you're unable to make promise. Don't promise it. Account No: 103670568824. As I received the news from your rep installation will be done within 1 day. But its not done! As a customer i am not expect this kind of delay.
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Yuvaraj Velmurugan
(@yuvarajvel) reported
from
Chennai, State of Tamil Nādu
@HathwayBrdband I am planning to migrate from @ACTFibernet. I would like to know would your service work on TP Link XZ000-G3 (V2) Gigabit GPON Terminal?
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Sabha ⚡
(@crsratnam) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet pls fix the internet connection. I have raised a complaint yesterday evening. Your ticket SR10366572648834 is tentatively expected to be resolved by 13-Dec (DD/MM) between 16:00 to 19:30. Team ACT Pls fix it or ask your team to update when it will be fixed.
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shrinath
(@shrinath2790) reported
from
Nanmangalam, State of Tamil Nādu
@ACTFibernet Team please respond.still facing issue Your ticket SR10367374715004 is tentatively expected to be resolved by 24-Mar (DD/MM) between 13:00 to 16:00. Team ACT
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Kishore Marodia
(@kishoremarodia) reported
@ACTFibernet your speeds have been going down, SLAs of 24 hours, no trouble shooting if an issue keeps repeating for a customer. Clearly shows you are getting complacent and are not bothered about every customer anymore.
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Rajkumar M, IFS
(@rajkumar_ifs) reported
@ACTFibernet this is not the kind of service we expect. Raised a ticket yesterday. Deadline crossed already. No calls or follow ups. Is this how your customer support works ?
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Yuvaraj
(@uva_sara) reported
@ACTFibernet I'm reaching out to your service agents for the past 2 days. No response from them. They don't have courtesy to attend the call. Extremely disappointed. Conidering to change the fibernet with Airtel or Jio
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Vivek Coool
(@vivek_coool_) reported
@ACTFibernet After 2-3 days only, again got the same issue. New SR: SR10276317650764 Please fix it properly this time and change the old router with a new one ELSE I will not be able to continue using ACT for sure.
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Manik Gupta
(@manikmospido) reported
@ACTFibernet internet down for 7 days so far in July. Now I want to disconnect. I had already paid in advance till Oct. Service team saying we will disconnect but not refund. This after I have been a user of their services since last 8 years. Pathetic service in Dwarka, delhi
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rohit kumar gautam
(@rohitgautam3108) reported
@ACTFibernet It’s more than 24 hours since the complaint registered and no call from technician none from customer care.😡
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rohit kumar gautam
(@rohitgautam3108) reported
@ACTFibernet 24 hours and over and no call from technician and none from customer care.😡
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Tony montana
(@imRaj730) reported
Hey @ACTFibernet, I’ve been trying to cancel my broadband plan (₹620/month) after 50 days of use. I emailed support & tried chat, but facing OTP issues and no proper response. Please assist with disconnection + refund as per pro-rated billing. #ACTFibernet #CustomerSupport
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SURAJ SHARMA
(@ss385424) reported
@ACTFibernet Sir, can you tell me how your internet gets shut down every week and every month? This has been the problem every month and every week.
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Dinesh
(@dineshrtvt) reported
@ACTFibernet - are you really capable to handle internet issues? I see full of false commitments and never resolved issues within ETA. SR10376300340084 SR10376307584514 SR10376300190685