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Airtel India outages and service status in Thakurpukur, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Airtel India generated 1 outage signal in the last 24 hours around Thakurpukur, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 13, 11:34 AM GMT+5:30.
  • 60% Internet (60%)
  • 19% Wi-fi (19%)
  • 14% Total Blackout (14%)
  • 5% Phone (5%)
  • 2% E-mail (2%)

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours in Thakurpukur, West Bengal

The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Thakurpukur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 13: Problems at Airtel India

Airtel India is having issues since 03:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thakurpukur, West Bengal

The most recent Airtel India outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Phone 10 hours ago
Kolkata Internet 2 days ago
Kolkata Wi-fi 3 days ago
Kolkata Internet 3 days ago
Kolkata Internet 4 days ago
Kolkata Internet 5 days ago

Nearby cities with recent reports

Kolkata

11 recent signals

10 hours ago

Community Discussion

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Airtel India Issues Reports Near Thakurpukur, West Bengal

Latest outage, problems and issue reports in Thakurpukur and nearby locations:

  • PrasenjiTweets
    প্রসেনজিৎ.. Prasenjit.. (@PrasenjiTweets) reported from Kolkata, West Bengal

    What's wrong with you @airtelindia ?? No signal whatsoever, unavailable to make calls... Can't do anything.! Can't even contact customer care.. @Airtel_Presence solve it out first In Kolkata-700010 #AirtelDown

  • BANIKDUTTA
    SOMNATH DUTTA BANIK (@BANIKDUTTA) reported from Kolkata, West Bengal

    @airtelindia already applied for Airtel black connection but it was not happened. After 7days also money was not returned into my account. I think Airtel cheating other customer also as they did with me.

  • Rafiqu53
    محمد رفیق (@Rafiqu53) reported from Kolkata, West Bengal

    @airtelindia @Airtel_Presence @airtelnews #kolkata 2day also no network issue in Airtel

  • anirbantw
    Anirban Das (@anirbantw) reported from Kolkata, West Bengal

    @Airtel_Presence @airtelindia Please allow me uninterrupted service for next 3 days I will make the bill payment within that time.

  • HiteshShahARPCG
    Hitesh Shah (@HiteshShahARPCG) reported from Kolkata, West Bengal

    @airtelindia my mobile network suddenly gone, it is not there since 20.58 PM

  • sumitsh79119063
    sumit sharma (@sumitsh79119063) reported from Kolkata, West Bengal

    Time to say goodbye to @airtelindia,broadband switch to jio. Worst experience facing downtime no upload and download speed.

  • RanjanNiwas
    niwas kumar ranjan (@RanjanNiwas) reported from Pānchuria, West Bengal

    @airtelindia one of the worst service given by airtel. Aapke representative 200 rupee mante hai seem delivery karne ka, esse to better @jio koi charge to nahi leta hai Nahi chatting hai to company band kr do, public ko lootna band kr

  • parsaimon
    Partha Sarathi Mondal (@parsaimon) reported from Ghusuri, West Bengal

    Hey @airtelindia, I am not getting 5G signal in my location despite having a 5G phone. Any suggestions 😐? Why?

  • nirmalyaown
    Nirmalya Chakraborty (@nirmalyaown) reported from Kolkata, West Bengal

    All of a sudden Airtel's network went out everywhere in Kolkata, it's been half an hour and there is no sign of it @Airtel_Presence @airtelindia

  • shashwat19jan
    Shashwat Srivastava (@shashwat19jan) reported from Kolkata, West Bengal

    @Being_Humor @airtelindia For me as well.. worst decision to go with Airtel broadband... Pathetic service

  • shashwat19jan
    Shashwat Srivastava (@shashwat19jan) reported from Kolkata, West Bengal

    @Tweeting_sc @airtelindia Same . . The customer service is ****.. they will never admit their mistakes

  • siddharthdaga20
    siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal

    @airtelindia @Airtel_Presence @airtelnews No network 21 Mullick street opposite burrabazar police station ground floor pincode 700007 shop name sipani stores, kalpataru enterprise, sarvodhay traders.

  • TilotamaG
    Tilotama Vikram CA, CS (@TilotamaG) reported from Kolkata, West Bengal

    @airtelindia Why does ur engineers r hell bent on taking the satisfaction service code! If I am not satisfied with the service why will I give the satisfaction code?

  • RajPritamMitra1
    Raj Pritam Mitra (@RajPritamMitra1) reported from Kolkata, West Bengal

    @airtelindia @Airtel_Presence just pathetic, complete network drop in Kolkata and surrounding areas for airtel. #AirtelDown

  • kunal67
    Kunal Berry (@kunal67) reported from Kolkata, West Bengal

    @airtelindia Airtel services are getting pathetic complaint no 10108463996 lodged around 6.46 am not resolved even after 12 hrs whereas the file is closed without resolution. Really pathetic.

  • MSourish
    Sourish Mukhopadhay (@MSourish) reported from Kolkata, West Bengal

    @airtelindia very bad experience with service. I’ve recharged for 999inr , and that’s mentioned Amazon prime for 84days. But after recharged it’s showing this offer not available. I’m using your service from last 9 years. And now I’m regretting. This happened twice.

  • soumyadeephait1
    soumyadeep hait (@soumyadeephait1) reported from Kolkata, West Bengal

    @airtelindia @Airtel_Presence i got my free Amazon prime but it is not working and guys dont have any solution that’s how you behave with airtel black customers

  • DebaSpeak
    Debashis Naskar (@DebaSpeak) reported from Kolkata, West Bengal

    @airtelindia Total shame. From the last 1.30 hours the whole kolkata is facing no network issue and then seeing this is absolutely hilarious. 5G is not necessity, but network is.. #AirtelDown

  • SniperdmYT
    YORIICHI TSUGIKUNI (@SniperdmYT) reported from Kolkata, West Bengal

    @airtelindia Do u provide AirTel Xtreme connectivity on pin number - 700125, Barasat, Kolkata, West Bengal?? If so my friend needs one now immediately! He was a Jio Fiber user for 3 months but due to some problems he wants to switch. So pls do respond me ASAP.

  • iamAshutoshOjha
    Ashutosh Ojha (@iamAshutoshOjha) reported from Kolkata, West Bengal

    @airtelindia Worst service provider in Kolkata. No response from Airtel support.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • Solomon06674889
    Solomon S (@Solomon06674889) reported

    @Airtel_Presence @airtelindia awaiting for your response for the past 2 hours no one was replied problem also not resolved

  • ashishkj
    Ashish Kumar Jha (@ashishkj) reported

    @airtelindia Our WiFi has been completely down for over 3 hours today. We are unable to do any office work without internet.Your chatbot is also giving repeated automated responses telling us to “wait 5-6 hours” , which is extremely unhelpful and frustrating.Kindly escalate

  • dibya_prad76569
    Dibya Pradhan (@dibya_prad76569) reported

    @airtelindia I have already raised a complaint, but even after 48+ hours there is still no installation or proper update for my Airtel Xstream set-top box. Payment was taken, service not delivered. Very poor support. Escalate this immediately or process refund.

  • robinbe11
    Robin (@robinbe11) reported

    @airtelindia , Even after a reply from the Appellate Authority, my DTH (Cust ID: 3063850751) is still not working (No Signal since 28 Mar 2026). Multiple tickets closed without any visit — issue remains unresolved. How long should a customer wait?

  • AsiyaBegum3550
    Asiya Begum (@AsiyaBegum3550) reported

    @airtelindia @Airtel_Presence ₹349 recharge stuck since 24 March + ₹100 wrongly deducted. Wrong postpaid activation without consent. No resolution. Resolve immediately or I will escalate to DoT.

  • Ashutosh7754
    Ashutosh Shukla (@Ashutosh7754) reported

    @Airtel_Presence @airtelindia REQUEST ID - 11028374594 , Wifi not working since morning , registered complaint but your agent rescheduled 2 times and not Even picking the call to tell whether he will solve it or not.

  • onemoreprince
    Prince Kumar (@onemoreprince) reported

    @airtelindia you made requesting eSIM QR email (via SMS & Airtel Thanks app) and contact a human support so impossible that the most sensible option I was left with was to Port out.

  • MrKanyaRashi_
    Teja (@MrKanyaRashi_) reported

    I’m sure that, your customers will come to below 100 very soon @airtelindia especially in our area. Then you can permanently shutdown the mobile tower. Which already shutting down evey day when power cut. Also with 5G - 4 mbps speed, 1 bar indoor coverage. Such a shame.

  • rohitkrishna_ai
    Rohit Krishna (@rohitkrishna_ai) reported

    We got scammed by @airtelindia Paid ₹1500 for Airtel AirFiber (2 months) after a call from an Airtel rep in Bolarum, Hyderabad. No installation. No response. No support, 7 days passed. This is unacceptable. Please resolve immediately. #Airtel #CustomerSupport

  • Neelumaravi
    Neelu maravi (@Neelumaravi) reported

    Despite full payment for the service on 1 April the installation of the router and STB has not yet been completed, which is well beyond the standard installation timeframe promised at the time of booking nd airtel store near me is not taking authority @airtelindia @AirtelXtream