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Airtel India outages and service status in Thakurpukur, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Airtel India generated 1 outage signal in the last 24 hours around Thakurpukur, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 10, 10:47 AM GMT+5:30.
  • 63% Internet (63%)
  • 19% Wi-fi (19%)
  • 14% Total Blackout (14%)
  • 2% E-mail (2%)
  • 2% Phone (2%)

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours in Thakurpukur, West Bengal

The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Thakurpukur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 10: Problems at Airtel India

Airtel India is having issues since 05:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thakurpukur, West Bengal

The most recent Airtel India outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Internet 13 hours ago
Kolkata Internet 1 day ago
Kolkata Internet 2 days ago
Kolkata Internet 2 days ago
Kolkata Internet 3 days ago
Kolkata Internet 4 days ago

Nearby cities with recent reports

Kolkata

12 recent signals

13 hours ago

Community Discussion

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Airtel India Issues Reports Near Thakurpukur, West Bengal

Latest outage, problems and issue reports in Thakurpukur and nearby locations:

  • shashwat19jan
    Shashwat Srivastava (@shashwat19jan) reported from Kolkata, West Bengal

    The worst service in broadband is by @airtelindia . Pathetic service, customer care has no clue, sales people are fraud and cheater. Coming to the speed, the 3G network would work better and faster. Better is Airtel closes it's service for everyone's peace. #Airtel #AirtelDown

  • shashwat19jan
    Shashwat Srivastava (@shashwat19jan) reported from Kolkata, West Bengal

    @syednoor6208 @airtelindia Better to port from Airtel, but the problem is they have already charged non refundable hefty installation charges. So a customer gets stuck with these bunch of cheaters. JIO fiber is the best. They do free installation

  • kislay_79
    KUMAR KISLAY (@kislay_79) reported from Kolkata, West Bengal

    @airtelindia @Airtel_Presence Air tel network is shut down in kolkata #airtelnonetwork

  • shashwat19jan
    Shashwat Srivastava (@shashwat19jan) reported from Kolkata, West Bengal

    @Being_Humor @airtelindia For me as well.. worst decision to go with Airtel broadband... Pathetic service

  • SAYAN_TAN_
    Sayantan (@SAYAN_TAN_) reported from Pānchuria, West Bengal

    So this is your resolution. I had raised this concern so many days back and as of now, nothing has been done from your side. I repeat, nothing. You can't imagine the difficulties I had to face when I was outside my home in this festive season. @Airtel_Presence @airtelindia @TRAI

  • rkandoi1
    Rajat Kandoi (@rkandoi1) reported from Kolkata, West Bengal

    @airtelindia @Airtel_Presence Our Broadband 033--40068922 is not working since morning,pls have it checked and correct it. Pin Code 700001

  • raeeslove
    Raees Ahmad (@raeeslove) reported from Kolkata, West Bengal

    @airtelindia has hired **** in Kolkata region they always recommend for a competitor if we asked for Airtel broadband. Same goes to customer support. Shame on you people. I was thinking that airtel will come back but it's sucking itself.

  • soumyadeephait1
    soumyadeep hait (@soumyadeephait1) reported from Kolkata, West Bengal

    @airtelindia @Airtel_Presence i got my free Amazon prime but it is not working and guys dont have any solution that’s how you behave with airtel black customers

  • debanjans89
    Debanjan Sannigrahi (@debanjans89) reported from Kolkata, West Bengal

    @airtelindia @Airtel_Presence your quality of service has significantly dropped/underperforming at 21st Floor, Tower 5, PRAYAG, NEW KOLKATA (Pin - 712202) FREQ CALL DROPS, AUDIBILITY ISSUE, NETWORK GETTING VANISHED, 4G N/W with NO SERVICE. KINDLY DO THE NEEDFUL AT THE EARLIEST...

  • Rafiqu53
    محمد رفیق (@Rafiqu53) reported from Kolkata, West Bengal

    @airtelindia @Airtel_Presence @airtelnews #kolkata 2day also no network issue in Airtel

  • MickyGupta84
    Saurabh Gupta(Micky) (@MickyGupta84) reported from Kolkata, West Bengal

    It seems @Airtel_Presence network in #Kolkata is down. Zero signal for the past 45 minutes? Any idea when it will be back @airtelindia ?

  • SudipRo56977140
    Sudip Roy (@SudipRo56977140) reported from Pānchuria, West Bengal

    @airtelindia can I upgrade my old Xtreme box with new Xtreme box 2.0 ?? The old device has so many problems like it restart every 15 to 20 minutes. I have made complaint to service engineer but they failed to solve my problem. So I need new box else i may switch to TATA PLAY.

  • e7a30401fabe4b1
    Shouvik Kapat (@e7a30401fabe4b1) reported from Ghusuri, West Bengal

    @Airtel_Presence It’s been long hours … no reply no response….. it’s quite expected in our country there is no monitoring no regulation for service @airtelindia

  • Soumya98988561
    Soumya (@Soumya98988561) reported from Ghusuri, West Bengal

    @airtelindia @MIB_India @jagograhakjago What should I do if I want to retrieve an ( recorded and not saved) important conversation which is not stored in my handset? Plz help

  • skbajoria
    S K Bajoria (@skbajoria) reported from Kolkata, West Bengal

    @airtelindia airtel broadband not working since 8AM, it's now 17:27. Complaints of no use. Don't know how will they will continue if this is the kind of service being provided. Disgusted

  • ManjariSelec
    Manjari Selections (@ManjariSelec) reported from Kolkata, West Bengal

    @Airtel_Presence You are requested to ensure that your appointed Engineer should meet us in the building premises to provide assurance that it will never happen again. @airtelindia #sunilmittal #gopalvittal #dineshkrmittal

  • RanjanNiwas
    niwas kumar ranjan (@RanjanNiwas) reported from Pānchuria, West Bengal

    @airtelindia one of the worst service given by airtel. Aapke representative 200 rupee mante hai seem delivery karne ka, esse to better @jio koi charge to nahi leta hai Nahi chatting hai to company band kr do, public ko lootna band kr

  • manishsikhwal84
    Manish Sikhwal (@manishsikhwal84) reported from Hāora, West Bengal

    @Airtel_Presence @airtelindia Airtel fraud company hai. Don't use Airtel service. They cheated to customer. And ignoring customer complain. Shame on you .

  • ritabrata92
    Ritabrata Biswas (@ritabrata92) reported from Kolkata, West Bengal

    @airtelindia @airtelindia I was using two of Airtel Numbers Ajj toh @reliancejio fibre ney bacha liya. Network ane do. Company Badal lunga bhai. #AirtelDown

  • iluvmyselfaish
    luvmyself (@iluvmyselfaish) reported from Kolkata, West Bengal

    @airtelindia stop sending messages for airtel black or Airtel fiber when u cannot provide the service. I paid too for it and then ur technician says it can't be done . Hopeless....

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • _prasadp98
    Prasad Pattiwar (@_prasadp98) reported

    It has been so frustrating talking to @airtelindia customer care on a daily basis for an issue which is pending since Dec 2025. Just scripted empathy in the name of resolution. And this whole issue started by a site engineer who is not even picking my calls now. @airtelindia

  • anantanaik2522
    Ananta Naik (@anantanaik2522) reported

    Dear @airtelindia my 5g internet not working properly....plz do something as soon as possible...

  • Gaurav97_tw
    Gaurav Singhal (@Gaurav97_tw) reported

    Scam by @airtelindia My SIM has randomly stopped working multiple times in past 2 weeks. Every time I visit store, I get a different answer -DoT suspended SIM, KYC needed etc. Now nodal office says no KYC needed, but I’m being asked to pay ₹50 for a duplicate SIM to fix this.

  • shriya1981
    MShriya (@shriya1981) reported

    @airtelindia It is a harassment. Airtle not sending port messages. Instead of this several airtel representative calling me. Please help @TRAI

  • tanishsinghpro
    Tajeshwar Singh (@tanishsinghpro) reported

    .@JioCare @airtelindia Using both Reliance Jio and Bharti Airtel—but no 5G network at all in my area. Just congested 4G. This is misleading for users paying for 5G plans. #5GScam #NetworkIssues

  • MohitSabhrwal
    MS (@MohitSabhrwal) reported

    @Airtel_Presence @airtelindia 02225445526 Internet not working! Need assistance and complaint number. Unable to get human assistance through app. Not user friendly! Register a complaint and share ID!

  • manlyarnav
    Eteht Vanra (@manlyarnav) reported

    @airtelindia I've been using Airtel's Voicemail service on my SIM, but for a few months now, when I dial 52555 to check it, I keep getting a message saying, "Sorry, due to some technical error, we cannot process your request right now." Kindly fix & write back asap. Thankyou.

  • oracledbguru
    Vikas Choudhary (@oracledbguru) reported

    @airtelindia @Airtel_Presence 5G service is very bad in my area, Crossings Republik Ghaziabad every evening for the last 20 days. Speed comes down to 2-3 mbps. Multiple requests were raised and all closed without resolution. This is impacting my work as I work from home.

  • TheRaghuvamsaa
    Rāghūvāṃśā ( Aādi ) ☀️ (@TheRaghuvamsaa) reported

    @airtelindia Your service is extremely pathetic. I’ve been facing network coverage issues and frequent disconnections for the past 3 months on my WiFi. Despite raising complaints, your field officer visited and promised to replace my WiFi router, but it’s been two weeks passed.

  • tanishsinghpro
    Tajeshwar Singh (@tanishsinghpro) reported

    This is a combination of issues: • Unclear recharge system • Poor network performance • Misleading 5G expectations Requesting a proper resolution and better transparency for customers. @airtelindia @Airtel_Presence