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Airtel India outages and service status in Thakurpukur, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Airtel India generated 1 outage signal in the last 24 hours around Thakurpukur, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 26, 11:09 PM GMT+5:30.
  • 52% Internet (52%)
  • 26% Wi-fi (26%)
  • 17% Total Blackout (17%)
  • 4% TV (4%)

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours in Thakurpukur, West Bengal

The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Thakurpukur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 26: Problems at Airtel India

Airtel India is having issues since 07:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thakurpukur, West Bengal

The most recent Airtel India outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Wi-fi 2 hours ago
Kolkata Internet 2 days ago
Kolkata Internet 4 days ago
Kolkata Total Blackout 7 days ago
Kolkata Internet 8 days ago
Kolkata Wi-fi 8 days ago

Nearby cities with recent reports

Kolkata

3 recent signals

2 hours ago

Community Discussion

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Airtel India Issues Reports Near Thakurpukur, West Bengal

Latest outage, problems and issue reports in Thakurpukur and nearby locations:

  • sainkydj1986
    CMA Vivek Jaiswal 🇮🇳 (@sainkydj1986) reported from Pānchuria, West Bengal

    @Airtel_Presence @airtelindia Airtel X-Stream Internet down from Afternoon in Kolkata. Please check.

  • SudipRo56977140
    Sudip Roy (@SudipRo56977140) reported from Pānchuria, West Bengal

    @airtelindia can I upgrade my old Xtreme box with new Xtreme box 2.0 ?? The old device has so many problems like it restart every 15 to 20 minutes. I have made complaint to service engineer but they failed to solve my problem. So I need new box else i may switch to TATA PLAY.

  • manishsikhwal84
    Manish Sikhwal (@manishsikhwal84) reported from Hāora, West Bengal

    @Airtel_Presence @airtelindia Airtel doing fraud with customer

  • chai_n_books
    Chaitanya Srivastava | 🇮🇳 (@chai_n_books) reported from Kolkata, West Bengal

    Over 3 hours and no response or help made available from @Airtel_Presence @airtelindia. I am genuinely so done with this brand and their service. Ugh.

  • stopthestart
    Esha (@stopthestart) reported from Kolkata, West Bengal

    @airtelindia 1) WONDER WOMEN 2) GIRLS HOSTEL 3) SHOOTER 4) CID 5) FOUR 6) TANAAV 7) GOOD BAD GIRL 8) Hethen Tagging, #AirtelXStreamPremium @airtelindia #AirtelWeekendChallenge

  • iamAshutoshOjha
    Ashutosh Ojha (@iamAshutoshOjha) reported from Kolkata, West Bengal

    @airtelindia Could you please share me the update? Worst services ever.

  • Soumya98988561
    Soumya (@Soumya98988561) reported from Ghusuri, West Bengal

    @airtelindia @MIB_India @jagograhakjago What should I do if I want to retrieve an ( recorded and not saved) important conversation which is not stored in my handset? Plz help

  • destinationroni
    Anindya (@destinationroni) reported from Ghusuri, West Bengal

    Hello @airtelindia , I have my wife's no attached with my postpaid plan. She lost her phone today , and she needs the duplicate sim.i am currently suffering from diarrhoea and dehydration due to ongoing heatwave in WB. Please provide me support as I can't go to Airtel store now.

  • Rafiqu53
    محمد رفیق (@Rafiqu53) reported from Kolkata, West Bengal

    @airtelindia @Airtel_Presence @airtelnews #kolkata 2day also no network issue in Airtel

  • arijitmondal08
    Arijit Mondal (@arijitmondal08) reported from Kolkata, West Bengal

    @airtelindia @Airtel_Presence 03340087759-This number also unreachable,and internet service full down till 20th january

  • gtagwl
    Geet Agarwal (@gtagwl) reported from Hāora, West Bengal

    @_anishaj @airtelindia @Airtel_Presence I think I heard on a talk airtel's CTO had with one of the Indian Tech Youtubers on launch of their 5G+ that with this 5G rollout there will be reduced congestion on the network due to tech improvements maybe let's give a try.

  • sahibul07
    _sahibul07_ (@sahibul07) reported from Kolkata, West Bengal

    @airtelindia why your cellular network is slow

  • millenialwhoop
    Sagnik (@millenialwhoop) reported from Kolkata, West Bengal

    @airtelindia worst wifi ever.

  • raeeslove
    Raees Ahmad (@raeeslove) reported from Kolkata, West Bengal

    @airtelindia has hired **** in Kolkata region they always recommend for a competitor if we asked for Airtel broadband. Same goes to customer support. Shame on you people. I was thinking that airtel will come back but it's sucking itself.

  • TheSourav007
    SOURAV HALDER (@TheSourav007) reported from Kolkata, West Bengal

    @airtelindia @Airtel_Presence @airtelnews I requested multiple times, but still Airtel broadband installation team is not installing my new connection. Please help. Location- Kolkata

  • manishsikhwal84
    Manish Sikhwal (@manishsikhwal84) reported from Hāora, West Bengal

    @Airtel_Presence @airtelindia Airtel fraud company hai. They cheated to customer. Don't use Airtel service.

  • RajeevSaigiary
    Rajeev Saigiary (@RajeevSaigiary) reported from Kolkata, West Bengal

    @Airtel_Presence @airtelindia again facing internet issue, LOS since from more than 1.5 hour. Still issue not resolve.

  • siddharthdaga20
    siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal

    @airtelindia ticket id- CUMRC3EST20230105467849 PLEASE RESOLVE MY NETWORK ISSUE OTHERWISE I WILL PORT

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal

    @AkashBera14 @airtelindia @Airtel_Presence Never as Airtel considers Kolkata to be in Bangladesh 😡

  • yash_nathvani
    Yash Nathvani (@yash_nathvani) reported from Kolkata, West Bengal

    @airtelindia @Airtel_Presence if a month has 30 days, your internet services do not work for 26 days. This hampers the growth of my business and inefficiency. Write a complaint and it takes forever for your team to fix the issue. Half the time your technicians deny to service.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • TanviSolanki_
    Tanvi Jain 🇮🇳 (@TanviSolanki_) reported

    @jpgmys @airtelindia @Airtel_Presence Pathetic service... I request you, Kindly look into this immediately

  • rjrajessh
    RJ Rajesh (@rjrajessh) reported

    This is the speed I'm getting every night. Even reporting it everyday I'm yet to find any solution. And all this is despite having a 40mbps connection. Services are getting pathetic and if not fixed in next few days I'm gonna surrender my connection before next billing cycle. @airtelindia @Airtel_Presence

  • harshp2910
    H.A.R.S.H (@harshp2910) reported

    @airtelindia Now, instead of resolving it, I'm being asked to wait another 24–48 hours for an update. How many deadlines does a customer have to hear before Airtel actually takes responsibility? Your internal ground-team coordination is not my problem. @airtelpresence

  • AJsahu14
    Ajay S. Sahu (@AJsahu14) reported

    @airtelindia having ur worst services from last 2 months in WIFI connection. My Complaint/request no. is 11038635519 where I am not receiving any support. Now i am forced to Disconnect this & go for another Brand wifi.

  • chrajendarreddy
    Rajendar Reddy (@chrajendarreddy) reported

    @TRAI @DoT_India @airtelindia — A question from a consumer, viewed through an impact-assessment lens: Should telecom QoS be assessed only by network parameters and complaint-closure statistics, or should we also consider the real-world impact of persistently poor/unstable connectivity on consumers? My experience with operators involved repeated 4G/5G inconsistencies at the same premises, multiple tests, G-Net coordinates, repeated information requests and complaints being marked “resolved” while the underlying experience continued. There is another dimension worth examining. Weak/unstable cellular connectivity can make a handset work harder to maintain connectivity, increasing energy consumption. At an individual level this may be small; at population scale, however, any systematic increase in device energy consumption represents additional electricity demand and potentially an environmental footprint. I am not suggesting that this impact has already been quantified or that it should automatically be attributed to a particular operator. I am asking whether it should be studied. TRAI is already assessing mobile network quality across locations and publishing QoS performance. Could future QoS assessment consider not only network availability and speed, but also actual customer experience, complaint-resolution effectiveness, premature closures and—where scientifically measurable—the wider energy implications of persistently poor connectivity? A network should ultimately be evaluated by the quality of service actually experienced by the consumer—not merely by whether the network exists or the complaint is marked closed.

  • PLATINUMTJ_2K02
    TJ (@PLATINUMTJ_2K02) reported

    How does @airtelindia give a 15-day resolution date (10-09-2026) for a 5-day trip? ​Ticket: CCNOR3EST20260826708901 ​Total service failure in Nepal. Refund ₹1,298 immediately. @Airtel_Presence @DoT_India

  • kptwts
    Kash  (@kptwts) reported

    @airtelindia facing extremely slow speeds, buffering, and failed page loads. If there are hidden limits, fair-usage restrictions, or any condition under which “unlimited” data gets restricted, customers should be clearly informed before purchasing the plan.

  • OliverRayi
    Oliver Rayi (@OliverRayi) reported

    I have a similar predicament. Been using @airtelindia since 12+ yrs and never has it been so bad. The signal drops to 1 bar or zero and then picks up to 3 bars. Installed Airtel airfiber to have better internet atleast but it's a scam. It uses the same tower and signal strength and hence the same disconnectivity. Voice calls get dropped or cut or even worse has voice flickering. All this is at my workplace and I can hardly get any work done.

  • ShriyaEchoes
    Shriyanshi Patwa (@ShriyaEchoes) reported

    @Prithvi75653368 @airtelindia @airtelindia where are you busy with your false advertisement, refund the amount if you not able to install, pathetic service.

  • Sidharthkr05
    Sidharth (@Sidharthkr05) reported

    @airtelindia if it takes one day to start your wifi connection then why 7 days to disconnect? Kindly take your router from the apartment (rented). service request- 11038678498 I had spoken to 4 people from your team and they repeated same thing why disconnect and do nothing.