Airtel India outages and service status in Masila, West Bengal
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Airtel India generated 3 outage signals in the last 24 hours around Masila, including 3 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received May 30, 12:25 AM GMT+5:30.
- Internet (51%)
- Total Blackout (25%)
- Phone (14%)
- Wi-fi (8%)
- E-mail (2%)
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours in Masila, West Bengal
The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Masila, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 29: Problems at Airtel India
Airtel India is having issues since 07:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Masila, West Bengal
The most recent Airtel India outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Total Blackout | 39 minutes ago |
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Kolkata
|
Wi-fi | 2 hours ago |
|
Kolkata
|
Total Blackout | 10 hours ago |
|
Kolkata
|
Internet | 2 days ago |
|
Kolkata
|
Internet | 3 days ago |
|
Kolkata
|
Internet | 3 days ago |
Nearby cities with recent reports
15 recent signals
Community Discussion
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Airtel India Issues Reports Near Masila, West Bengal
Latest outage, problems and issue reports in Masila and nearby locations:
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siddharth daga (@siddharthdaga20) reported from Kolkata, West Bengal@airtelindia ticket id- CUMRC3EST20230105467849 PLEASE RESOLVE MY NETWORK ISSUE OTHERWISE I WILL PORT
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Debanjan Sannigrahi (@debanjans89) reported from Kolkata, West Bengal@airtelindia @Airtel_Presence your quality of service has significantly dropped/underperforming at 21st Floor, Tower 5, PRAYAG, NEW KOLKATA (Pin - 712202) FREQ CALL DROPS, AUDIBILITY ISSUE, NETWORK GETTING VANISHED, 4G N/W with NO SERVICE. KINDLY DO THE NEEDFUL AT THE EARLIEST...
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প্রসেনজিৎ.. Prasenjit.. (@PrasenjiTweets) reported from Kolkata, West BengalHey @airtelindia @Airtel_Presence this is twice in two month, your network is not working properly here in Kolkata! What's wrong with you!
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Kuldip Shaw (@KuldipShaw6) reported from Kolkata, West Bengal@Airtel_Presence the speed of internet of our areas is very slow need some improvement @airtelindia po+ps Bally Howrah near rashbari gurudwara contact no 9088026486
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Ranabir Chattopadhyay (@ranabirspeaks) reported from Kolkata, West Bengal@airtelindia can you please help us..?
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প্রসেনজিৎ.. Prasenjit.. (@PrasenjiTweets) reported from Kolkata, West BengalWhat's wrong with you @airtelindia ?? No signal whatsoever, unavailable to make calls... Can't do anything.! Can't even contact customer care.. @Airtel_Presence solve it out first In Kolkata-700010 #AirtelDown
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Nirmalya Chakraborty (@nirmalyaown) reported from Kolkata, West BengalAll of a sudden Airtel's network went out everywhere in Kolkata, it's been half an hour and there is no sign of it @Airtel_Presence @airtelindia
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Soumya (@Soumya98988561) reported from Ghusuri, West Bengal@airtelindia @MIB_India @jagograhakjago What should I do if I want to retrieve an ( recorded and not saved) important conversation which is not stored in my handset? Plz help
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Shashwat Srivastava (@shashwat19jan) reported from Kolkata, West Bengal@Tweeting_sc @airtelindia Same . . The customer service is ****.. they will never admit their mistakes
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Subhabrata Roy (@Savviesolution) reported from Kolkata, West Bengal@airtelindia disappointed being a loyal Airtel customer from decades. Changed my plan to view Netflix but it’s not getting activated due to your internal issue. Customer care can’t help to resolve as well. Why the service is so poor!! Surprised 😯
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chakRa (@emailtorakesh) reported from Kolkata, West Bengal@airtelindia Atleast have some decency morons, terminate the connection and refund. Without rescheduling it to eternity. Hi, your request no 10056110621 has been assigned to engineer Safikul Gazi. He will be visiting your premises between (28 June 2022 04:00:00 PM)
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Shouvik Kapat (@e7a30401fabe4b1) reported from Ghusuri, West Bengal@Airtel_Presence It’s been long hours … no reply no response….. it’s quite expected in our country there is no monitoring no regulation for service @airtelindia
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Kunal Berry (@kunal67) reported from Kolkata, West Bengal@airtelindia Airtel services are getting pathetic complaint no 10108463996 lodged around 6.46 am not resolved even after 12 hrs whereas the file is closed without resolution. Really pathetic.
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Shashwat Srivastava (@shashwat19jan) reported from Kolkata, West Bengal@syednoor6208 @airtelindia Better to port from Airtel, but the problem is they have already charged non refundable hefty installation charges. So a customer gets stuck with these bunch of cheaters. JIO fiber is the best. They do free installation
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محمد رفیق (@Rafiqu53) reported from Kolkata, West Bengal@airtelindia @Airtel_Presence @airtelnews #kolkata 2day also no network issue in Airtel
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Promit Chaudhuri (@ProMitC16) reported from Kolkata, West Bengal@airtelindia please confirm about the network blackout situation in Kolkata. SIM cards, wifi hotspots nothing seems to be working. Requesting @airtelindia to take action as soon as possible. #AirtelDown #networkdown #Kolkata
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Prosenjit Banerjee (@Prosenjit080682) reported from Kolkata, West Bengal@airtelindia When will the beautiful airtel 5G service hit Kolkata???
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Brain_explorer (@rajansgpgi) reported from Kolkata, West Bengal@airtelindia Hello, my airtel sim showing no network for last 48 hours. Tried restarting the phone multiple times, even I am not able to login on my airtel app because OTP is not coming in message. #help #SOS @Airtel_Presence
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Partha Sarathi Mondal (@parsaimon) reported from Ghusuri, West BengalHey @airtelindia, I am not getting 5G signal in my location despite having a 5G phone. Any suggestions 😐? Why?
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Shouvik Kapat (@e7a30401fabe4b1) reported from Kolkata, West Bengal@airtelindia @airtelnews @Airtel_Presence raised service request morning still no follow up no update still in cloud 10077189391 due to WFH totally dependent on broadband connection.. Please restore its not working since yesterday evening
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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SUJITH (@ksujith055) reported@airtelindia @Airtel_Presence Due to your team's negligence, my broadband connection that was supposed to be disconnected in Mar/Apr was never properly closed. I haven't used the service since April, yet bills kept getting generated & I'm now being flooded with collection calls.
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PRAVEEN SHARMA AAP 🇮🇳 (@sharmapraveen35) reported@airtelindia Earlier we were not facing the network issue but now we all are fed up with this network. If this problem continues then we have to switch over to any other user. I am mentioning few more Airtel subscribers who are facing the same problem. 7310713545, 9651038266
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Pratyaksh Bharadwaj (@pratyakshb95) reported@skpanda0303 @airtelindia @Airtel_Presence Just check with netmonster once if it shows NSA disconnected then it means you are not connected to 5G tower and in this case data will be consumed from daily quota of 4G as you are connected to 4G network only 5G in status bar doesn't mean you are using 5G.
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Ashish Agarwal (@fullyeida) reported@airtelindia @Airtel_Presence I have given feedback about Bhaskar from Airtel multiple times who is always assigned to my tickets and never does any work!! You can keep your irresponsible engineer and I can try other providers for now!!
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Narpat Singh Rajpurohit (@narpatsingh1991) reported@airtelindia @AirtelIndia I was shifted to Postpaid on 19 May 2026. However, today I received a message stating that my connection has been shifted to Prepaid, even though I never requested or authorized any such change. 1/3
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Saurabh Srivastava (@saurabh_prayag) reported@airtelindia Plz confirm if Priority postpaid service is enabled pan India or it is still getting rolled out? I am not able to activate the same via your app.
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अंशुल शुक्ला पारा (@uozI6OuqRUUaaJ4) reportedDue to the lack of network connectivity from both @JioCare and @airtelindia, studies, banking, online services, and important calls are being affected.The concerned companies should immediately investigate, improve the network, and take action to install towers. @reliancejio
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@bhi (@ab2084) reported@airtelindia @jagograhakjago @PiyushGoyal Daily my request is getting moved to next day , Customer support are making fun of customer , laughing in background. This is how MNC having monopoly trt cstmr. i have dne mre thn 10 to 15 call for my issue to resolve Including from technical staff to customer spprt all are same
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Fazle Rub Akbar (@FazleRubAkbar) reported@airtelindia hey Airtel, I am having a hard time getting my issues resolved and have been running pillar to post for the past 2 weeks, Can you help?@Airtel @airtelnews
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Divyan (@divyan_n) reported@airtelindia @Airtel_Presence Shared video proof, contact number, and screenshots in Private DM on 25th May. Still no resolution, only template replies.