Airtel India outages and service status in Masila, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Airtel India generated 6 outage signals in the last 24 hours around Masila, including 6 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received May 13, 12:32 PM GMT+5:30.
- Internet (50%)
- Total Blackout (23%)
- Phone (17%)
- Wi-fi (10%)
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours in Masila, West Bengal
The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Masila, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 13: Problems at Airtel India
Airtel India is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Masila, West Bengal
The most recent Airtel India outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Phone | 3 hours ago |
|
Kolkata
|
Total Blackout | 12 hours ago |
|
Kolkata
|
Total Blackout | 13 hours ago |
|
Kolkata
|
Internet | 13 hours ago |
|
Kolkata
|
Internet | 18 hours ago |
|
Kolkata
|
Total Blackout | 22 hours ago |
Nearby cities with recent reports
21 recent signals
Community Discussion
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Airtel India Issues Reports Near Masila, West Bengal
Latest outage, problems and issue reports in Masila and nearby locations:
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Srijan Roy Choudhury | সৃজন রায় চৌধুরী (@SRoyCh) reported from Kolkata, West Bengal@airtelindia As my mother tongue is not good enough for U to provide the services, my money is not good for U either.I'm going to throw UR DTH service out of my window till U decide to provide tech support in my language.Get lost! #stopHindiImposition #HindiIsNotNationalLanguage
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Ritabrata Biswas (@ritabrata92) reported from Kolkata, West Bengal@airtelindia @airtelindia I was using two of Airtel Numbers Ajj toh @reliancejio fibre ney bacha liya. Network ane do. Company Badal lunga bhai. #AirtelDown
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Manish Sikhwal (@manishsikhwal84) reported from Hāora, West Bengal@Airtel_Presence @airtelindia Airtel fraud company hai. They cheated to customer. Don't use Airtel service.
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Sk Ohomor Hassan (@OhomorSk) reported from Bankra, West Bengalsenior supervisor #Subroto Today, after complaining many times about very bad network, when I called for no solution,this guy used very bad ***** words. Hope will take action and will inform me of his condition engineer to survey the area for network problem @airtelindia
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soumyadeep hait (@soumyadeephait1) reported from Kolkata, West Bengal@airtelindia @Airtel_Presence i got my free Amazon prime but it is not working and guys dont have any solution that’s how you behave with airtel black customers
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Shouvik Kapat (@e7a30401fabe4b1) reported from Ghusuri, West Bengal@Airtel_Presence It’s been long hours … no reply no response….. it’s quite expected in our country there is no monitoring no regulation for service @airtelindia
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Surajit Hazarika (@Hazarika07) reported from Kolkata, West Bengal@airtelindia @airtelnews @Airtel_Presence I am sorry to report that your broadband service in #Kolkata city is pathetically slow, looks like it’s intentional, time to shift to a better service provider
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Nikki Bafna (@NikkiBafna4) reported from Kolkata, West BengalHello @airtelindia why network has suddenly gone in my area. Kolkata 700002. Is there any issues with your network? #aritel #networkissue @aritelindia
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Souvik Chakraborty (@SUPERSOUVIK) reported from Kolkata, West Bengal@Airtel_Presence @airtelindia If you can't provide good service and unable to resolve my issue, why don't you just accept your inability, so that I can opt out from your pathetic service which is declining every day gradually
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Soumya (@Soumya98988561) reported from Ghusuri, West Bengal@airtelindia @MIB_India @jagograhakjago What should I do if I want to retrieve an ( recorded and not saved) important conversation which is not stored in my handset? Plz help
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محمد رفیق (@Rafiqu53) reported from Kolkata, West Bengal@airtelindia @Airtel_Presence @airtelnews #kolkata 2day also no network issue in Airtel
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Karan Chopra (@im_karanC) reported from Kolkata, West Bengal@airtelindia I'm using d2h for last 5 years...this year's inhave paid 150 four times and 900 in sept...again connection problem..how many times should i pay...should i shift to tata sky....d2h 3024489391..calling the engineer arif 8617794376 to whom I paid 900.south kolkata
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প্রসেনজিৎ.. Prasenjit.. (@PrasenjiTweets) reported from Kolkata, West BengalIs there any issue going with @airtelindia ?? No signal whatsoever, unavailable to make calls... Anyone else.. facing same..? Can't even contact customer care.. @Airtel_Presence
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luvmyself (@iluvmyselfaish) reported from Kolkata, West Bengal@airtelindia You say every corner your network is present but Airtel wifi cannot be provided to a small lane ....stop fooling your customers.
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Sutirtha Majumdar (@S_Majumdar27) reported from Kolkata, West BengalRidiculous network speed both in office (pin 700071) & in home (pin 700082) area. Keeping browsing apart, just not able to open a tweet or sending a WhatsApp msg. @airtelindia @Airtel_Presence you are leaving me with any option than porting out. Fedup with this so call 4g 😡
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Souvik Chakraborty (@SUPERSOUVIK) reported from Kolkata, West Bengal@mkrndmane @Airtel_Presence @airtelindia Whenever I call them, they replied that they have done the all modification they can. Complete bag of lies for the signal gets bad every day
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Debanjan Sannigrahi (@debanjans89) reported from Kolkata, West Bengal@airtelindia @Airtel_Presence your quality of service has significantly dropped/underperforming at 21st Floor, Tower 5, PRAYAG, NEW KOLKATA (Pin - 712202) FREQ CALL DROPS, AUDIBILITY ISSUE, NETWORK GETTING VANISHED, 4G N/W with NO SERVICE. KINDLY DO THE NEEDFUL AT THE EARLIEST...
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Manjari Selections (@ManjariSelec) reported from Kolkata, West Bengal@airtelindia @Airtel_Presence Our broadband connection in our premises is down due to fire broke out this morning at 5 AM at an electric pole near our building. Tried to lodge a complaint but nothing happened. My ID is 03385167372_dsl. Kindly restore the line ASAP
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G.V.Vignesh (@gvvignesh19) reported from Hāora, West Bengal@Airtel_Presence @airtelindia my area pin code is 711102. All the airtel users are facing a problem while calling. Calls are getting disturbed please check. It is happening from today. Even the whatsApp calls are also getting disturbed
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Shashwat Srivastava (@shashwat19jan) reported from Kolkata, West Bengal@Tweeting_sc @airtelindia Same . . The customer service is ****.. they will never admit their mistakes
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Pratik (@poeticpratz1) reported@Airtel_Presence the most worse .never take @airtelindia
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Prakhar Gupta (@_prakharr_) reported@Airtel_Presence Third day today, no action, no communication. no ETA. Customer care just keeps promising fake timelines. You’ve lost one customer today @Airtel_Presence @airtelindia Will just move to some other ISP now. Keep your stupid services.
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Shivam Raj Sharma (मैं हूं मोदी का परिवार) (@ShivamR98953862) reported@airtelindia @jagograhakjago @nch1915 Because of this delay and poor response, I am facing mental harassment and frustration. Kindly look into this matter and help me get my refund and resolve this issue as soon as possible. Thank you.
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Nikhil P (@NikhilP_Trilok) reported@airtelindia badey besharam hain airtel waley!! Having a tower just 2 houses away, despite of that network extremely slow, esp on Amazon app. Asli harami toh tum ho!! #Airtel
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GAUTAM SINGH (@GAUTAMS07033067) reported@airtelindia Doing fraud with the customers No customer care and store resolves any issue They are misleading their customer
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araghya@gmail.com (@araghyagmailcom) reported@Airtel_Presence , @airtelindia , @bhartiairtelfdn Using airfiber last 6 months, having 100 mbps speed, getting max 40 mbps, some times 2 mbps, raised complains 3 days ago and respective person told out side device not working as expected. Airtel will change it
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Kumar Mausum (@KumarMausum) reportedIf I had a complaint like this in @airtelindia or @reliancejio then some within 30 min someone must have call and activated my SIM. But @ViCustomerCare is just worse than everyone else. I am sure that within 14th May also the SIM can't be delivered.
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Triloki Prasad (@triloki151) reported@airtelindia @Airtel_Presence @airtelnews Very disappointed with Airtel support. Raised broadband shifting request multiple times, but no proper resolution received. Getting the same generic response from every team. Service R-No: 10934727153. Please check ASAP.
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Vikash Maurya (@iamvk37) reported@airtelindia I am writing to formally register my complaint against the highly unprofessional service experience I have faced after subscribing to a new Airtel WiFi connection. I made a payment of ₹1,500 towards a new broadband/WiFi connection. An engineer was scheduled to…
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ojoswini sharma (@OjoswiniS) reportedDear @airtelindia my WiFi has been working since 11th of may 2026 and even after multiple calls to the customer service the issue hasn’t been fixed. No engineer is assigned. P.S : due to wfh I have installed WiFi and now to work I need to purchase data packs….what a service