Airtel India outages and service status in Masila, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Airtel India generated 3 outage signals in the last 24 hours around Masila, including 3 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received May 20, 10:33 PM GMT+5:30.
- Internet (47%)
- Total Blackout (22%)
- Phone (16%)
- Wi-fi (12%)
- E-mail (2%)
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours in Masila, West Bengal
The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Masila, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at Airtel India
Airtel India is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Masila, West Bengal
The most recent Airtel India outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
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Phone | 14 hours ago |
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Kolkata
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Wi-fi | 14 hours ago |
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Kolkata
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19 hours ago | |
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Kolkata
|
Internet | 2 days ago |
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Kolkata
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Internet | 2 days ago |
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Kolkata
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Internet | 3 days ago |
Nearby cities with recent reports
10 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Airtel India Issues Reports Near Masila, West Bengal
Latest outage, problems and issue reports in Masila and nearby locations:
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Ritabrata Biswas (@ritabrata92) reported from Kolkata, West Bengal@airtelindia @airtelindia I was using two of Airtel Numbers Ajj toh @reliancejio fibre ney bacha liya. Network ane do. Company Badal lunga bhai. #AirtelDown
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Debashis Naskar (@DebaSpeak) reported from Kolkata, West Bengal@airtelindia Total shame. From the last 1.30 hours the whole kolkata is facing no network issue and then seeing this is absolutely hilarious. 5G is not necessity, but network is.. #AirtelDown
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Anirban Das (@anirbantw) reported from Kolkata, West Bengal@Airtel_Presence @airtelindia Please allow me uninterrupted service for next 3 days I will make the bill payment within that time.
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manasijbhattacharjee (@MBshon) reported from Kolkata, West Bengal@airtelindia @Airtel_Presence no network since 11pm. At least make an effort to inform what's the problem? 🙏🙏
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KUMAR KISLAY (@kislay_79) reported from Kolkata, West Bengal@airtelindia @Airtel_Presence Air tel network is shut down in kolkata #airtelnonetwork
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Through My Eyes (@throughmyeyes03) reported from Kolkata, West BengalHello @airtelindia why network has suddenly gone in my area. Kolkata 700002. Is there any issues with your network?
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Ashutosh Ojha (@iamAshutoshOjha) reported from Kolkata, West Bengal@airtelindia Could you please share me the update? Worst services ever.
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JEET (@JeetdotO) reported from Kolkata, West Bengal@airtelindia @Airtel_Presence Sorry to inform you that your service is pathetic. Want to port from jio to airtel. Already generated the upc code on last Wednesday and applied for Sim delivery at my place. Still yet to receive. Tommorow is the last day of the upc validity code.
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Debanjan Sannigrahi (@debanjans89) reported from Kolkata, West Bengal@airtelindia @Airtel_Presence your quality of service has significantly dropped/underperforming at 21st Floor, Tower 5, PRAYAG, NEW KOLKATA (Pin - 712202) FREQ CALL DROPS, AUDIBILITY ISSUE, NETWORK GETTING VANISHED, 4G N/W with NO SERVICE. KINDLY DO THE NEEDFUL AT THE EARLIEST...
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Sutirtha Majumdar (@S_Majumdar27) reported from Kolkata, West BengalRidiculous network speed both in office (pin 700071) & in home (pin 700082) area. Keeping browsing apart, just not able to open a tweet or sending a WhatsApp msg. @airtelindia @Airtel_Presence are you are leaving me with any option than porting out? Fedup with this so call 4g
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Tilotama Vikram CA, CS (@TilotamaG) reported from Kolkata, West Bengal@pussymonious @airtelindia Ohhh! The engineer is saying that ur laptop isn’t supported! But I get this signal in my home jio fiber
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Shashwat Srivastava (@shashwat19jan) reported from Kolkata, West Bengal@Being_Humor @airtelindia For me as well.. worst decision to go with Airtel broadband... Pathetic service
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sudipto sadhukha (@ssadhukha) reported from Kolkata, West Bengal@airtelindia @Airtel_Presence @airtelnews Hey, both network and broadband are down since 9.50 . Is there any update for the same? No prior info, is it really a service? Pincode-700135 #AirtelDown
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محمد رفیق (@Rafiqu53) reported from Kolkata, West Bengal@airtelindia @Airtel_Presence @airtelnews #kolkata 2day also no network issue in Airtel
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Raees Ahmad (@raeeslove) reported from Kolkata, West Bengal@airtelindia has hired **** in Kolkata region they always recommend for a competitor if we asked for Airtel broadband. Same goes to customer support. Shame on you people. I was thinking that airtel will come back but it's sucking itself.
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Manish Sikhwal (@manishsikhwal84) reported from Hāora, West Bengal@Airtel_Presence @airtelindia Airtel fraud company hai. They cheated to customer. Don't use Airtel service.
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Srijan Roy Choudhury | সৃজন রায় চৌধুরী (@SRoyCh) reported from Kolkata, West Bengal@airtelindia As my mother tongue is not good enough for U to provide the services, my money is not good for U either.I'm going to throw UR DTH service out of my window till U decide to provide tech support in my language.Get lost! #stopHindiImposition #HindiIsNotNationalLanguage
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sunita sethi (@sunitahousewife) reported from Kolkata, West Bengal@airtelindia Hello there seems to be an outage from the broadcasters side... No tv signal since morning.. 3 hours to be precise...
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Ashutosh Ojha (@iamAshutoshOjha) reported from Kolkata, West Bengal@airtelindia Worst service provider in Kolkata. No response from Airtel support.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Aryan Silverstein Goldberg. (@aaryanbishnoi24) reportedBharti airtel is very poor in Wifi service and customer care. Wifi not working and no response from their side. @airtelindia
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Shubhankar Pataskar (@shubb03) reportedI have had WiFi connectivity issues since yesterday. The assigned person's phone is switched off. I have escalated the issue by calling 4 times and speaking with your representative. One of the worst customer service i have experienced. @airtelindia @Airtel_Presence
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MayDay (@BongStark) reported@yabhishekhd Airtel network is so bad in my house that you have to step outside almost every time you get a call (internet or general). It wasn’t so earlier. Complained so many times but no change. @airtelindia
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MUTHU (@muthu_1001) reported@Airtel_Presence @airtelindia I am a postpaid customer, and since this morning the network has been disconnecting frequently. Calls are getting disconnected repeatedly, and mobile internet is also not working properly. Kindly resolve the issue at the earliest.
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Rishi kumar (@Rishiku94902427) reported@airtelindia @Airtel_Presence There was no intimation or this outage and there is no one accountable. How can i know when this will get fixed my plan validity is going as per terms but i am not getting what i was promised.
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Sudarshan Lakhotia (@sud_lakhotia) reported@airtelindia I have been charged more in wifi bill despite paying advance rental . Have identified this now looking at the bills from November 2025 to April 2026. For 5 months I have been charged more and now customer on call support is not helping.
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sivaprakash (@siva26prakash) reportedHi @Airtel_Presence, Airtel Xstream internet is down since morning. No resolution yet. Please restore ASAP. #AirtelDown @airtelindia
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Srinu Kagitha (@kagithaamalasri) reported@airtelindia Very disappointed with the delay in my broadband refund. Installation was not possible in my location but I am still getting contradictory updates instead of a resolution. Please process my refund immediately before I escalate further.
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Sho (@gr8sho) reported@MaazMz @airtelindia Vi is much better than airtel, even me too faced this issue in Airtel, so I changed. My 1gb 5g data used to get exhaust within 5 mins in airtel.
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YuvRaj Jaswal (@JaswalYuvraj) reportedExtremely disappointed wid @Airtel_Presence presence service. Installation of router was committed for today payment has already been collected n despite multiple followups no installation has been done yet. The concerned person is not picking up calls. @airtelindia @FibreAirtel