Airtel India outages and service status in Masila, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Airtel India generated 2 outage signals in the last 24 hours around Masila, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 12, 10:17 PM GMT+5:30.
- Internet (61%)
- Wi-fi (22%)
- Total Blackout (11%)
- TV (6%)
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours in Masila, West Bengal
The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Masila, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 12: Problems at Airtel India
Airtel India is having issues since 04:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Masila, West Bengal
The most recent Airtel India outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Wi-fi | 31 minutes ago |
|
Kolkata
|
Wi-fi | 10 hours ago |
|
Kolkata
|
Total Blackout | 4 days ago |
|
Kolkata
|
Internet | 5 days ago |
|
Kolkata
|
Wi-fi | 6 days ago |
|
Kolkata
|
Wi-fi | 7 days ago |
Nearby cities with recent reports
6 recent signals
Community Discussion
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Airtel India Issues Reports Near Masila, West Bengal
Latest outage, problems and issue reports in Masila and nearby locations:
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Anabil Bhattacharya (@ianabil) reported from Kolkata, West Bengal@Airtel_Presence Internet speed in @airtelindia network is miserably disappointing in my area for around last 10 days. You're requested to do the needful for a speedy resolution. Area Pin Code : 700056
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siddharth daga (@siddharthdaga20) reported from Kolkata, West Bengal@airtelindia ticket id- CUMRC3EST20230105467849 PLEASE RESOLVE MY NETWORK ISSUE OTHERWISE I WILL PORT
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MUHAMMAD ZAHIR UDDIN ظہیر जहीर (@zahiruddinfire) reported from Kolkata, West BengalDear @airtelindia @Airtel_Presence @airtelnews no network in North Kolkata
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Promit Chaudhuri (@ProMitC16) reported from Kolkata, West Bengal@airtelindia please confirm about the network blackout situation in Kolkata. SIM cards, wifi hotspots nothing seems to be working. Requesting @airtelindia to take action as soon as possible. #AirtelDown #networkdown #Kolkata
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Debanjan Sannigrahi (@debanjans89) reported from Kolkata, West Bengal@airtelindia @Airtel_Presence your quality of service has significantly dropped/underperforming at 21st Floor, Tower 5, PRAYAG, NEW KOLKATA (Pin - 712202) FREQ CALL DROPS, AUDIBILITY ISSUE, NETWORK GETTING VANISHED, 4G N/W with NO SERVICE. KINDLY DO THE NEEDFUL AT THE EARLIEST...
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Shouvik Kapat (@e7a30401fabe4b1) reported from Ghusuri, West Bengal@Airtel_Presence It’s been long hours … no reply no response….. it’s quite expected in our country there is no monitoring no regulation for service @airtelindia
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Hitesh Shah (@HiteshShahARPCG) reported from Kolkata, West Bengal@airtelindia my mobile network suddenly gone, it is not there since 20.58 PM
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Kalyan Saha (@me_unturned) reported from Kolkata, West Bengal@Airtel_Presence @airtelindia Getting horrible internet connectivity since one week in my locality. Please do the needful at the earliest.
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Prosenjit Banerjee (@Prosenjit080682) reported from Kolkata, West Bengal@airtelindia When will the beautiful airtel 5G service hit Kolkata???
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محمد رفیق (@Rafiqu53) reported from Kolkata, West Bengal@airtelindia @Airtel_Presence @airtelnews #kolkata 2day also no network issue in Airtel
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Nirmalya Chakraborty (@nirmalyaown) reported from Kolkata, West BengalAll of a sudden Airtel's network went out everywhere in Kolkata, it's been half an hour and there is no sign of it @Airtel_Presence @airtelindia
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Anindya (@destinationroni) reported from Ghusuri, West BengalHello @airtelindia , I have my wife's no attached with my postpaid plan. She lost her phone today , and she needs the duplicate sim.i am currently suffering from diarrhoea and dehydration due to ongoing heatwave in WB. Please provide me support as I can't go to Airtel store now.
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محمد رفیق (@Rafiqu53) reported from Kolkata, West Bengal@IBMNews @airtelindia Dear sir, Yesterday after 3years one tecnical person visited my place he tried in front of him Speed increase up to 25 MB,and promiss wil better 2 days In this respect please find attached speed again not even one MB, this problem I am facing last 4 yrs Md Rafique,8981171937
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Shouvik Kapat (@e7a30401fabe4b1) reported from Kolkata, West Bengal@airtelindia @airtelnews @Airtel_Presence raised service request morning still no follow up no update still in cloud 10077189391 due to WFH totally dependent on broadband connection.. Please restore its not working since yesterday evening
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Ashish singh (@Rahulsi70905319) reported from Hāora, West Bengal@airtelindia Please improve your service Firstly i can't talk yo customer care Second i have recharged my number for 2GB Data but i m only getting 1.60GB and geeting text of the 100% data used
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Shouvik Kapat (@e7a30401fabe4b1) reported from Ghusuri, West Bengal@airtelindia broadband down since yesterday no idea when it’s will get resolved ?!
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manasijbhattacharjee (@MBshon) reported from Kolkata, West Bengal@airtelindia @Airtel_Presence no network since 11pm. At least make an effort to inform what's the problem? 🙏🙏
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Yash Nathvani (@yash_nathvani) reported from Kolkata, West BengalPost my advance payment that I made for six months for your services, I am bound to surrender all my accounts with Airtel and shift to a local service provider or @reliancejio @airtelindia @Airtel_Presence
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siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal@airtelindia @Airtel_Presence @airtelnews No network 21 Mullick street opposite burrabazar police station ground floor pincode 700007 shop name sipani stores, kalpataru enterprise, sarvodhay traders.
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Geet Agarwal (@gtagwl) reported from Hāora, West Bengal@_anishaj @airtelindia @Airtel_Presence I think I heard on a talk airtel's CTO had with one of the Indian Tech Youtubers on launch of their 5G+ that with this 5G rollout there will be reduced congestion on the network due to tech improvements maybe let's give a try.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Mohammed Feroze Khan (@ferozekhan267oa) reported@airtelindia @Airtel_Presence My broadband shifting request (No. 13903451684) was scheduled for (10/08/2026), however no one from Airtel has contacted me regarding the installation. Now I am without a working broadband connection. Please help! I need to be online from home. #SOS
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Rahul Rathod (@rahulrpr_) reported@airtelindia @Airtel_Presence It’s been 24+ hours with no resolution. I’m done with this service and will be switching to @JioCare Please refund the amount for the downtime and process my disconnection. Worst service!
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Naomi Sahay (@SahayNaomi) reportedBeen calling airtel support, have talked to the useless chatbot more than my bf in the last 2 days. The lack of human support and complicated processes have become a pain with airtel. @Airtel5GIndia @airtelindia
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Anshay Tomar (@Anshay007) reported@JioCare has the worst customer care service. Been days since internet is down, ticket raised, but no update, no engineer alloted or reached out, customer care online and through phone offers no help. @airtelindia I'm interested in half yearly broadband connection..time to switch
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Avara (@IntrovertAF_03) reportedJio has the worst network right now? Anyone facing network issues recently? I am ready to port to airtel,if I gets a month free recharge right now at the very moment. @airtelindia @Airtel_Presence
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Roshan Prakash (@RoshanP07985562) reported@airtelindia @Airtel_Presence #airtelblack #airtel #customerservice Extremely disappointed with Airtel Black service. My Wi-Fi is still NOT restored despite repeated complaints and follow-ups. SR 1103758290 was marked “RESOLVED” without any engineer visit or actual resolution. Customer Care again told me today that the issue was fixed from the backend, but my Airtel Black indicator is still RED. I’m attaching a live video as proof. I need an actual technical resolution, not another backend update or false complaint closure. Please urgently intervene, arrange an engineer visit and restore my service. If Airtel cannot resolve the issue, please clearly confirm so I can move to another provider. SR: 1103758290 | Gurugram 122102
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Anu Jain (@jAnshula) reported@airtelindia Please arrange a replacement SIM through home delivery or authorize the local store to issue one after KYC. Please escalate and provide an SR/complaint number. DM me for account details
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Raihan Khan (@raihankhan_rk) reported@_khalidkhan_ @airtelindia @airtelindia has become shittier in the past few years and there broadband is terrible. Like I’d rather live without the internet than choose airtel’s broadband
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Venkadesh Pandiyan (@VenkTweetz) reportedHey Sh!t @airtelindia @Airtel_Presence , I have the valid recharge plan but my calls and sms are blocked. I have raised an issue with your customer yesterday. Still my issue is not resolved.
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Mrpacific (@iPrashantPaswan) reported3 days, multiple follow-ups, diagnostic reports shared, promises of callbacks made no resolution from @airtelindia DTH. Very disappointed by lack of communication and professionalism in handling a genuine customer issue.Please address this urgently. #AirtelDTH #CustomerSupport