Airtel India outages and service status in Masila, West Bengal
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Airtel India generated 1 outage signal in the last 24 hours around Masila, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Jul 21, 12:47 PM GMT+5:30.
- Internet (69%)
- Total Blackout (11%)
- Phone (11%)
- Wi-fi (9%)
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours in Masila, West Bengal
The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Masila, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 22: Problems at Airtel India
Airtel India is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Masila, West Bengal
The most recent Airtel India outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
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Internet | 23 hours ago |
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Kolkata
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Internet | 2 days ago |
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Kolkata
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Internet | 2 days ago |
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Kolkata
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Internet | 2 days ago |
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Kolkata
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Internet | 8 days ago |
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Kolkata
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Internet | 9 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
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Airtel India Issues Reports Near Masila, West Bengal
Latest outage, problems and issue reports in Masila and nearby locations:
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Through My Eyes (@throughmyeyes03) reported from Kolkata, West BengalHello @airtelindia why network has suddenly gone in my area. Kolkata 700002. Is there any issues with your network?
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Surajit Hazarika (@Hazarika07) reported from Kolkata, West Bengal@airtelindia @Airtel_Presence broadband service in Kolkata is pathetic.. inspite of several complaints it has not improved
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Promit Chaudhuri (@ProMitC16) reported from Kolkata, West Bengal@airtelindia please confirm about the network blackout situation in Kolkata. SIM cards, wifi hotspots nothing seems to be working. Requesting @airtelindia to take action as soon as possible. #AirtelDown #networkdown #Kolkata
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Shashwat Srivastava (@shashwat19jan) reported from Kolkata, West Bengal@Airtel_Presence @PrateekAgru @airtelindia if you close down your broadband service it will be good for all. The worst thing is these cheaters charge a hefty nin refundable amount for installation so that customer will have no option but to stick to their services. Jio fiber is the best in this way
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Debanjan Sannigrahi (@debanjans89) reported from Kolkata, West Bengal@airtelindia @Airtel_Presence your quality of service has significantly dropped/underperforming at 21st Floor, Tower 5, PRAYAG, NEW KOLKATA (Pin - 712202) FREQ CALL DROPS, AUDIBILITY ISSUE, NETWORK GETTING VANISHED, 4G N/W with NO SERVICE. KINDLY DO THE NEEDFUL AT THE EARLIEST...
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SOURAV HALDER (@TheSourav007) reported from Kolkata, West Bengal@airtelindia @Airtel_Presence @airtelnews I requested multiple times, but still Airtel broadband installation team is not installing my new connection. Please help. Location- Kolkata
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প্রসেনজিৎ.. Prasenjit.. (@PrasenjiTweets) reported from Kolkata, West BengalWhat's wrong with you @airtelindia ?? No signal whatsoever, unavailable to make calls... Can't do anything.! Can't even contact customer care.. @Airtel_Presence solve it out first In Kolkata-700010 #AirtelDown
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Ashutosh Ojha (@iamAshutoshOjha) reported from Kolkata, West Bengal@airtelindia Worst service provider in Kolkata. No response from Airtel support.
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Tilotama Vikram CA, CS (@TilotamaG) reported from Kolkata, West Bengal@pussymonious @airtelindia Ohhh! The engineer is saying that ur laptop isn’t supported! But I get this signal in my home jio fiber
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Soumya (@Soumya98988561) reported from Ghusuri, West Bengal@airtelindia @MIB_India @jagograhakjago What should I do if I want to retrieve an ( recorded and not saved) important conversation which is not stored in my handset? Plz help
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প্রসেনজিৎ.. Prasenjit.. (@PrasenjiTweets) reported from Kolkata, West BengalIs there any issue going with @airtelindia ?? No signal whatsoever, unavailable to make calls... Anyone else.. facing same..? Can't even contact customer care.. @Airtel_Presence
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Anabil Bhattacharya (@ianabil) reported from Kolkata, West Bengal@Airtel_Presence 5 days back I reported network issue in Kolkata | Pin: 700056, but nothing resolved. Moreover even after giving you a reminder, none replied to any of my tweets. As there are a no. of @airtelindia users at my home and all are facing trouble, so we're switching.
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Nikki Bafna (@NikkiBafna4) reported from Kolkata, West BengalHello @airtelindia why network has suddenly gone in my area. Kolkata 700002. Is there any issues with your network? #aritel #networkissue @aritelindia
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Kalyan Saha (@me_unturned) reported from Kolkata, West Bengal@Airtel_Presence @airtelindia Getting horrible internet connectivity since one week in my locality. Please do the needful at the earliest.
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Parvez Ahmed (@parvez2822) reported from Kolkata, West Bengal@airtelindia Pathetic service by Airtel Broadband. It has been 48 hours since our internet is down. But they are saying it will take 3 more days to resolve the issue. I am losing money on my business because of unreliable internet. Whos gonna pay for that?
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Nirmalya Chakraborty (@nirmalyaown) reported from Kolkata, West BengalAll of a sudden Airtel's network went out everywhere in Kolkata, it's been half an hour and there is no sign of it @Airtel_Presence @airtelindia
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Yash Nathvani (@yash_nathvani) reported from Kolkata, West Bengal@airtelindia @Airtel_Presence as a customer of yours for over a decade I am tired of your service and might just have to surrender six of my accounts and move to other service providers. It’s surprising that even in the most prominent areas of Kolkata, you do not have your optic
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Manjari Selections (@ManjariSelec) reported from Kolkata, West Bengal@Airtel_Presence @airtelindia I am sorry to inform you that no person has contacted us or not taken any pain to resolve the issue of SR No. 1014304709 other SR Nos are: 101430442382, 10143037607 & 10143047895. All connections are down with RED Light blinking in Modem.
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Samy (@samarpa14) reported from Kolkata, West BengalI raised complaints since Dec 2022 that #datanotworking or is very slow to @airtelindia: ref 31-4448405021000, 31-4599267536196, 31-4601043657266, 31-4601076041213 @pincode: 743398 but issue still not resolved. Paying a lots & no resolution no bill relief, I'm tired!! @TRAI look
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Soumyadeep Choudhuri (@deepchoudhuri02) reported from Kolkata, West Bengal@Airtel_Presence @airtelindia @airtelnews looks like I have to port my all airtel numbers to any other network as u guys are not replying to my problem I am tweeting this from last 3 days but u r not looking into my issue.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Manish Carpenter (@ManiCarpenter) reported@Airtel_Presence @airtelindia I have been waiting 25 days for my internet installation. Despite repeatedly contacting customer care and the engineer, there is still no resolution. Please install it today or cancel my request and issue a full refund immediately. 🙏
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Akash Singh Sharma (@asinghsharmaa) reported@airtelindia I have a valid recharge but when I am making any call it’s saying I don’t have recharge. What the hell is that ? Please resolve this issue.
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Amit Gupta (@amitguptag) reported@airtelindia complaint no- 11035694427 opened since 48 hours. Airtel priority customer and RM assures action in 4 hours multiple times and nothing happens. Have called more than 8 times and every time each RM escalates and nothing happens. This post is last effort before I switch
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Ahsan Shaikh (@AhsanShaikh2996) reportedDisappointed with Airtel! Ported from Jio, but 5G net doesn't work after exhausting 2GB limit. Worse, for 10 days, callers reach a "number is not valid" message on 97*496**92. Extreme negligence. Don't port to Airtel until fixed! @airtelindia @Airtel_Presence #bycottairtel
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Shriyal Naik (@shriyalnaik) reported@airtelindia @Airtel_Presence I submitted a request on July 12, 2026, to add IPTV to my current broadband service. I was informed that the SLAfor this request is 24 to 48 hours. However, after nearly 10 days, there has been no progress on my request, nor has it been canceled
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Pierre de Souza (@piesid) reported@airtelindia it's been 4 days with your team closing tickets without resolving WiFi disconnection issues. I've had 2 engineers visit, claim to solve it, only for the pretty red light to come on again 🥲 Account ID 20011817611
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Pranav Rajput (@PROnavRajput) reported@airtelindia This has been one of the worst customer service experiences I’ve had. My broadband isn’t working. Support has no explanation or solution, Even the suggested data booster can’t be activated because your system is stuck on “request in progress”Pathetic clueless #airtel
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Manas Agarwal (@officialmanas_) reported@airtelindia kindly resolve my issue
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Anjali.rohilla (@Anjalirohilla19) reported@airtelindia If you cannot escalate this I'll escalate this further. We faced similar issue in April and your guys took 3 days to fix I work from home, I need wifi all the time. If you don't fix this in next 1 hr then disconnect permanently I'll get another provider. Pathetic service.
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Paritosh Pandey (@Paritosh1Pandey) reported@airtelindia @Airtel_Presence My Gurgaon location wifi has not been working from yesterday again.Inspite of calling customer care multiple times no one has visited my place nor I have received technician details till now.Please look into it and get it fixed today itself