Airtel India outages and service status in Masila, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Airtel India generated 1 outage signal in the last 24 hours around Masila, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Apr 19, 10:01 PM GMT+5:30.
- Internet (67%)
- Total Blackout (15%)
- Wi-fi (13%)
- Phone (4%)
- E-mail (2%)
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours in Masila, West Bengal
The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Masila, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 20: Problems at Airtel India
Airtel India is having issues since 01:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Masila, West Bengal
The most recent Airtel India outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Phone | 21 hours ago |
|
Kolkata
|
Total Blackout | 2 days ago |
|
Kolkata
|
Wi-fi | 5 days ago |
|
Kolkata
|
Internet | 6 days ago |
|
Kolkata
|
Internet | 6 days ago |
|
Kolkata
|
Internet | 6 days ago |
Nearby cities with recent reports
10 recent signals
Community Discussion
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Airtel India Issues Reports Near Masila, West Bengal
Latest outage, problems and issue reports in Masila and nearby locations:
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Sanjay Sengupta (@SanjayS83328754) reported from Kolkata, West Bengal@ViCustomerCare I am porting my Vi number to @Airtel_Presence @airtelindia Till date no resolution after several requests and complaints .. Switching to Airtel now
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siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal@airtelindia @Airtel_Presence @airtelnews No network 21 Mullick street opposite burrabazar police station ground floor pincode 700007 shop name sipani stores, kalpataru enterprise, sarvodhay traders.
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Srijan Roy Choudhury | সৃজন রায় চৌধুরী (@SRoyCh) reported from Kolkata, West Bengal@airtelindia As my mother tongue is not good enough for U to provide the services, my money is not good for U either.I'm going to throw UR DTH service out of my window till U decide to provide tech support in my language.Get lost! #stopHindiImposition #HindiIsNotNationalLanguage
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Surajit Hazarika (@Hazarika07) reported from Kolkata, West Bengal@airtelindia @Airtel_Presence broadband service in Kolkata is pathetic.. inspite of several complaints it has not improved
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Soumyadeep Choudhuri (@deepchoudhuri02) reported from Kolkata, West Bengal@airtelindia @Airtel_Presence @airtelnews Why I am facing issues on my number, I am getting 2G Connection E+ in my Mobile Data & showing No Service in the SIM, pls solve my issue immediate. Getting 2G Speed & showing No Service.
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প্রসেনজিৎ.. Prasenjit.. (@PrasenjiTweets) reported from Kolkata, West BengalAreh whenever I m connecting the other network's hotspot with the Airtel device (because no network now) the signal coming on the Airtel sim,and seeing that when I m disconnecting the hotspot, the signal is also disappearing! Wtf! @airtelindia @Airtel_Presence #AirtelDown
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siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal@airtelindia ticket id- CUMRC3EST20230105467849 PLEASE RESOLVE MY NETWORK ISSUE OTHERWISE I WILL PORT
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Yash Nathvani (@yash_nathvani) reported from Kolkata, West BengalEvery single month. Every single month since my service has been activated. And now you say you will not compensate your client? @airtelindia @Airtel_Presence I should just discontinue the other 3 connections I have with you.
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Geet Agarwal (@gtagwl) reported from Hāora, West Bengal@_anishaj @airtelindia @Airtel_Presence I think I heard on a talk airtel's CTO had with one of the Indian Tech Youtubers on launch of their 5G+ that with this 5G rollout there will be reduced congestion on the network due to tech improvements maybe let's give a try.
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Kaustav Saikia (@kaustavsaikia) reported from Kolkata, West Bengal@airtelindia terrible service! Internet is down since Saturday and your customer care number doesn’t work
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MUHAMMAD ZAHIR UDDIN ظہیر जहीर (@zahiruddinfire) reported from Kolkata, West BengalDear @airtelindia @Airtel_Presence @airtelnews no network in North Kolkata
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Manjari Selections (@ManjariSelec) reported from Kolkata, West Bengal@Airtel_Presence You are requested to ensure that your appointed Engineer should meet us in the building premises to provide assurance that it will never happen again. @airtelindia #sunilmittal #gopalvittal #dineshkrmittal
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Rajat Kandoi (@rkandoi1) reported from Kolkata, West Bengal@airtelindia @Airtel_Presence Our Broadband 033--40068922 is not working since morning,pls have it checked and correct it. Pin Code 700001
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KUMAR KISLAY (@kislay_79) reported from Kolkata, West Bengal@airtelindia @Airtel_Presence Air tel network is shut down in kolkata #airtelnonetwork
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Manish Sikhwal (@manishsikhwal84) reported from Hāora, West Bengal@Airtel_Presence @airtelindia Airtel fraud company hai. Don't use Airtel service. They cheated to customer. And ignoring customer complain. Shame on you .
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Soumya (@Soumya98988561) reported from Ghusuri, West Bengal@airtelindia @MIB_India @jagograhakjago What should I do if I want to retrieve an ( recorded and not saved) important conversation which is not stored in my handset? Plz help
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Kaustubh Lal (@kaustubhlal_2) reported from Kumirimora, West Bengal@airtelindia Has To Be Shut Down During A Screen sharing Session With @Apple Which Is Unfortunate And Really Disturbing Disappointing
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Shashwat Srivastava (@shashwat19jan) reported from Kolkata, West BengalThe worst service in broadband is by @airtelindia . Pathetic service, customer care has no clue, sales people are fraud and cheater. Coming to the speed, the 3G network would work better and faster. Better is Airtel closes it's service for everyone's peace. #Airtel #AirtelDown
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Manish Sikhwal (@manishsikhwal84) reported from Hāora, West Bengal@Airtel_Presence @airtelindia Airtel fraud company hai. They cheated to customer. Don't use Airtel service.
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Samy (@samarpa14) reported from Kolkata, West BengalI raised complaints since Dec 2022 that #datanotworking or is very slow to @airtelindia: ref 31-4448405021000, 31-4599267536196, 31-4601043657266, 31-4601076041213 @pincode: 743398 but issue still not resolved. Paying a lots & no resolution no bill relief, I'm tired!! @TRAI look
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Mir Tawqeer (@97Tawqeer) reportedAbsolutely fed up with @airtelindia . Raised multiple disconnection requests since Jan 2026 after relocating to a non-serviceable area. Prepaid plan ended Feb, yet I’m still getting harassment calls for a “due balance”. Disgusting service & zero accountability. #Airtel
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Aman Bhadani (@AmanBhadani13) reported@airtelindia @ParagJalan Looks like @airtelindia don't care about their customer problem
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Vinit Kumar (@Vinniii_7) reported@airtelindia This issue is still unresolved. My 5G unlimited data is not working and only my daily 2GB is being used. The network is stuck on 5G and not switching to 4G. Fix it ASAP @Airtel_Presence @airtelnews
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Rohit Singh (@RohitSingh2471) reported@TRAI @airtelindia @JM_Scindia what is the service??? Last 30 mins, I'm Getting multiple otps from different different sources. Is there any privacy for user???
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SleepingToddler (@SleepingToddler) reported@FibreAirtel @airtelindia I am getting more than 20 calls a day saying its a service call for wifi. How many times do you need the same answer ? So many calls I am getting. Mai office me kaam kru ya tumhare phn receive kru yaar. Horribly Bad.
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kurru mahendra (@KurruMahendra) reportedI am facing internet connectivity issues from past three days on my Airtel airfiber . I raised a complaint through Airtel thanks App. Till now no resolution provided. Unable to reach the customer executive through IVRS . @airtelindia
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Akash Saini (@akash026) reported@airtelindia Need help for Broadband installation. I was promised for today's installation but now the installation team is not responding.
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Sthavar (@sthavarps) reported@airtelindia Horrible service wifi is not working from saturday at my office and I am not able to reach you at all
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Ashish Banyal (@abanyal84) reported@airtelindia @Airtel_Services Broadband services are completely down from last 3-4 hours in Greater Noida West and as per your IVR,restore time is 9 pm as on today. No advance notification to users,No clear information with support teams Very unprofessional Customer handling.
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Ashish Jha (@aj_ashishjha) reported@airtelindia @Airtel_Presence Facing extremely poor network connectivity and 5G not working for over 2 weeks. internet is mostly unusable. If not resolved immediately, I will be forced to escalate this complaint to higher authorities. Kindly fix this on priority. #AirtelDown