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BSNL outages and service status in Konnagar, West Bengal

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • BSNL generated 1 outage signal in the last 24 hours around Konnagar, including 1 direct report.
  • The most common problems reported in this area mention Total Blackout, Phone, and Internet.
  • The most recent signal from this area was received Aug 27, 8:46 PM GMT+5:30.
  • 48% Total Blackout (48%)
  • 40% Phone (40%)
  • 12% Internet (12%)

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Konnagar, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Konnagar, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 28: Problems at BSNL

BSNL is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Konnagar, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Internet 14 hours ago
Kolkata Total Blackout 5 days ago
Kolkata Phone 7 days ago
Kolkata Phone 10 days ago
Kolkata Phone 11 days ago
Kolkata Internet 11 days ago

Nearby cities with recent reports

Kolkata

2 recent signals

14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Konnagar, West Bengal

Latest outage, problems and issue reports in Konnagar and nearby locations:

  • senatanu66
    Atanu Sengupta (@senatanu66) reported from Kolkata, West Bengal

    @BSNL_KOTD 03325421089 gone dead down since 14th May. No idea how to make it alive again.This landline is solely for broadband usage.Hence do not find much reason to keep this line any more due to Pathetic services of BSNL technical team. Docket no 16120965782.Pls do the needful.

  • meabhisek91
    Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal

    @BSNLCorporate @BSNL_KOTD today is our jio to Bsnl porting day. But somehow misplaced the BSnl sim which we collected from BSNL office. What can i do now ?? Any solution 🙏

  • goutamobc
    GAUTAM SINHA RAY (@goutamobc) reported from Hāora, West Bengal

    In the trailing mail 29/04 of Customer Care it is confirmed that “ Card is active”. Today morning I used card to pay BSNL but transaction was declined & Card is blocked. So it appears that there is no coordination internally in SBI card and Customers are being harassed

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @DoT_India Biswabangla Cable Forum Stopping bsnl people to deploy fiber broadband network, this is pathetic situation DoT people need to support us

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    @BSNLCorporate Thanks For Replying. I hope this problem is solved soon. We firmly believe that #BSNL will not disappoint us. My BSNL number-9903227227 Alternative Number-9143395122 For further Communication. Till network restoration we are not able to use Internet facility.

  • arka_790
    Arka Banerjee (@arka_790) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate I Want Bsnl Retailer Sim For My Shop To Do Recharge & Activation. Not Getting Any Contact Of Bsnl Distributer. Can Someone Help Me?

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    @BSNLCorporate @BSNL_KOTD It is not a matter of one day or one month.We have been facing this problem for many years, so we have been forced to stop using BSNL for Internet.Despite repeated complaints, no solution was found.Send one of your representatives to our area to test intenet. Thanks

  • Bharotia
    Chiranjib Mukherjee (@Bharotia) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate @MIB_India Why is BSNL not able to provide a satisfactory voice and net service to its customers ? Always facing problems either voice related or internet related. Country enjoying 5G but surprisingly BSNL not even able to provide 4G.

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    I got my Airtel number port on BSNL on 23rd Aug Sim was activated on 26 Aug but there is a problem my outgoing calling is working well but incoming call BSNL to BSNL creating problem mobile number invalid this happens only BSNL to BSNL. Ph- 9433926792 @BSNLCorporate @BSNL_KOTD

  • surajitdas1516
    SURA (@surajitdas1516) reported from Pānchuria, West Bengal

    @BSNLCorporate In my home location bsnl only provide 2G service although there is a bsnl tower in my area. Where 5g is knocking, your network provides only 2g network. My area is Chaipat, Paschim Medinipur, WB-721148. Please do the needful otherwise I will port out.

  • Sumantodeishere
    SUMANTO DE (@Sumantodeishere) reported from Kolkata, West Bengal

    @BSNL_KOTD #BSNL network is very much poor for calling and data both, across the area. And please don't ask for call drop. It's pathetic. Why people are not getting proper service?? What is actually your role being a service provider?? @BSNLCorporate @DoT_India

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @DoT_India Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved. Pls trace this guy down I am bringing this to your notice.

  • anibik
    BIKASH MISHRA (@anibik) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate Hi I Lost My BSNL Sim card today , need a help to recover Same. Please suggest

  • CAPITAL700396
    CAPITALIzE (@CAPITAL700396) reported from Hāora, West Bengal

    @BSNLCorporate still no 4g never expected from BSNL my area pin code is 711106

  • AdityaKOLKATA
    Aditya (@AdityaKOLKATA) reported from Kolkata, West Bengal

    @BSNL_KOTour office line 033-22487811 is not working since May 2020 .complain done several time but no action taken but routinely every month we are paying the bill since May 2020. It is surprising BSNL doesn't revert to complain lodged on phone, via letter and also email.

  • ShushovanDas
    shushovan das (@ShushovanDas) reported from Chandannagar, West Bengal

    @BSNL_KOTD Applying to get new network in my area Please BSNL office Please install new network in my area Applying for good service please help

  • manishsikhwal84
    Manish Sikhwal (@manishsikhwal84) reported from Hāora, West Bengal

    @BSNL_KOTD my BSNL prepaid no is not working, I m trying to recharge multiple times but recharge not done. Please do something

  • manialmal
    Mani Almal (@manialmal) reported from Kolkata, West Bengal

    @BSNL_KOTD Mail was sent given faulty LL number. Still dead but get daily SMS for payment. This is BSNL work culture and customer care?

  • arka_790
    Arka Banerjee (@arka_790) reported from Kolkata, West Bengal

    @airtelindia I Am a Retailer Of BSNL/Jio. I Want To Do Airtel Sim Activation/Recharge Etc. Can Someone From Airtel Help Me To Get Retailer Access For Sodepur Kolkata Location? #airtelretailer #Airtel

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @JioCare When I am facing problem I dam my details to your official Twitter but on that time your jio care can't reply me so I already port my jio SIM to BSNL and also stop using your jio fibre and I shipped to BSNL ftth. @BSNLCorporate GSM & ftth service are very good wonderful service

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • ViMansuperhero
    Vi Man (@ViMansuperhero) reported

    Before 2016: 🟢 Airtel 🟢 Vodafone 🟢 Idea 🟢 BSNL / MTNL 🔴 Docomo 🔴 Reliance 🔴 Aircel 🔴 MTS 🔴 Uninor 🔴 Telenor 🔴 Videocon 🔴 Hutch 🔴 Spice 🔴 Loop 🔴 CellOne After 2020: 🟢 Airtel 🟢 Jio 🟢 Vodafone Idea 🟢 BSNL Is this good or bad?

  • kishon_raj
    MSD007 (@kishon_raj) reported

    @BSNLCorporate The internet connection gets disconnected repeatedly, almost 3 times every week. Yesterday at around 11 PM, the connection went down and it is still not restored. What is more frustrating than the outage is the complete lack of response from the local BSNL team.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @suchitrabeher88 Dear Customer, We understand your concern regarding the replacement of your lost BSNL SIM while you are residing in Canada. For duplicate SIM issuance, KYC verification and SIM replacement need to be completed as per BSNL guidelines. Kindly contact the nearest BSNL Customer Service Centre (CSC) in India through your representative/family member for further assistance regarding the required documents and procedure. Regards, BSNL Care (Sourav)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @sm_samir_7781 Dear Customer, We regret the inconvenience caused. Your complaint number H2423196538222 is under process, and our team is working to resolve the issue at the earliest. We appreciate your patience and cooperation. Regards, BSNL Care (Shatrughan)

  • LalitChilwal
    Lalit Singh Chilwal (@LalitChilwal) reported

    @BSNL_HR We can arrange the sim, but when will you deliver networks? No networks in NCR region, specially Faridabad, internet is far cry. Switching network between Dolphin and BSNL is really frustrating. Cutomer care just make a call for formality and no solution at all after 3 years.

  • NitinBisht1994
    CJP_ UTTARAKHAND (@NitinBisht1994) reported

    @BSNL_GJ helo bsnl gujarat..... please correct your network coverage in my area ..4g showing and data working but no income or outgoing call from my no. I am frustrated. Please do something. Area- Samana jam jodhpur near airforce Samana pin-360520

  • Rohit_Pandeyy
    ROHIT (@Rohit_Pandeyy) reported

    @NPCI_NPCI I’m trying to log in to the BHIM UPI app using my BSNL SIM, but I’m getting the error “Unable to connect to your network provider” while fetching OTP. My mobile network and internet are working properly. Please look into this issue and help resolve it. #BHIM #UPI

  • Kunal_Kapoor2
    Kunal Kapoor  (@Kunal_Kapoor2) reported

    @yabhishekhd I recently traveled to Delhi, and after reaching there, my BSNL SIM suddenly had zero signal. BSNL is supposed to work on the Vi network in Delhi, but it didn’t work at all. @BSNLCorporate

  • IM_Anshi21
    Anshika (@IM_Anshi21) reported

    @Neend_Ki_Rani @BSNLCorporate It's really disappointing to lose three years of trust due to a network issue. Hopefully, BSNL will address these complaints and regain customer trust.

  • RamanaMantrava
    Ramana Mantravadi (@RamanaMantrava) reported

    Mukesh Ambani reportedly never planned to enter the telecom sector on his own—the idea is said to have come from Modi, who personally encouraged him to start a telecom venture. When Ambani pointed out he lacked the infrastructure (towers), Modi allegedly told him to use BSNL’s towers at no cost. BSNL, which owns over 80,000 towers plus underground cabling, could have earned substantial revenue by leasing this infrastructure—yet Reliance is said to be using it without paying anything. Now, critics claim, Modi’s government is planning to wind down BSNL and hand its entire tower network to Ambani for free. This, the argument goes, is why the Finance Minister and Mohandas Pai have labeled BSNL a ‘white elephant.