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BSNL outages and service status in Konnagar, West Bengal

Why is my BSNL service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Full Outage Map

Problems in the last 24 hours in Konnagar, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Konnagar, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at BSNL

BSNL is having issues since 01:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BSNL users through our website.

  • 41% Internet (41%)
  • 25% Phone (25%)
  • 20% Total Blackout (20%)
  • 11% Wi-fi (11%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Konnagar, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 3 days ago
Kolkata Internet 6 days ago
Kolkata Internet 7 days ago
Kolkata Internet 8 days ago
Kolkata Internet 8 days ago
Kolkata Total Blackout 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Konnagar, West Bengal

Latest outage, problems and issue reports in Konnagar and nearby locations:

  • LazyTourer
    Lazy Tourer (@LazyTourer) reported from Kolkata, West Bengal

    @TelecomTalk You guys need to talk more about this back dated technology what modern ISPs are using with their IP Network. CGNAT is getting used with fiber where 2 facade ago, BSNL dialup had dynamic but Public Top Level IP.. India must covert to IPv6 urgently

  • Shahi2a
    Dr. Harendra Shahi (@Shahi2a) reported from Kolkata, West Bengal

    @BSNL_KOTD again very poor service by bsnl.... faulty landline ...complaint made twice within 4 days but not a single response from bsnl.

  • senatanu66
    Atanu Sengupta (@senatanu66) reported from Kolkata, West Bengal

    @BSNL_KOTD 03325421089 gone dead down since 14th May. No idea how to make it alive again.This landline is solely for broadband usage.Hence do not find much reason to keep this line any more due to Pathetic services of BSNL technical team. Docket no 16120965782.Pls do the needful.

  • Sayanti_NKDA
    Sayanti Majumder (@Sayanti_NKDA) reported from Pānchuria, West Bengal

    BSNL network is completely black out since yesterday. Please look into it. @BSNL_KOTD

  • surajitdas1516
    SURA (@surajitdas1516) reported from Pānchuria, West Bengal

    @BSNLCorporate In my home location bsnl only provide 2G service although there is a bsnl tower in my area. Where 5g is knocking, your network provides only 2g network. My area is Chaipat, Paschim Medinipur, WB-721148. Please do the needful otherwise I will port out.

  • goutamobc
    GAUTAM SINHA RAY (@goutamobc) reported from Hāora, West Bengal

    In the trailing mail 29/04 of Customer Care it is confirmed that “ Card is active”. Today morning I used card to pay BSNL but transaction was declined & Card is blocked. So it appears that there is no coordination internally in SBI card and Customers are being harassed

  • clakshman87
    Dr. Chiranjeev Lakshman (@clakshman87) reported from Kolkata, West Bengal

    Hello @BSNL_KOTD. I want to discontinue the Broadband services on my BSNL landline number 033 2421**** Customer care says I have to visit the exchange and submit a physical application. During pandemic, can't I do the same online?

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @BSNLCorporate Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved luckily. Pls trace this guy down I am bringing this to your notice.

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @DoT_India Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved. Pls trace this guy down I am bringing this to your notice.

  • TathartaB
    Tatharta Bera (@TathartaB) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNL_KOTD Phone lines are not working getting false ring..unable to contact customer care.. phone number is 03324770143 Its under Rajpur Sonarpur BSNL Telecom..Please look into this immediately and need a immediate resolution..

  • brajesh_kedia
    Mr. Brajesh Kedia (@brajesh_kedia) reported from Hāora, West Bengal

    @amazon @JeffBezos @BSNLCorporate Can you guys sort the issue yourself that why we can't recharge BSNL numbers on Amazon??

  • goutamobc
    GAUTAM SINHA RAY (@goutamobc) reported from Hāora, West Bengal

    @SBICard_Connect In the trailing mail 29/04 of Customer Care it is confirmed that “ Card is active”. Today morning I used card to pay BSNL but transaction was declined & Card is blocked. So that there is no coordination internally in SBI card and Customers are being harassed

  • SunilKumarSur2
    Sunil Kumar Sur (@SunilKumarSur2) reported from Kolkata, West Bengal

    @BSNL_KOTD #Talk to BSNL CGMCTD D/Sir, My landline telephone number is 033-25525460 It is dead on 03.06.2021. Your department assured me on 15.7.21 for restoring my landline service within 10 days. Please expedite the process. This will be helpful to me, a supersenior citizen .

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @OfficeOfRSP Respected Sir, My No 033 24284573 Broadband has not been working for the last 5 days . I have been continuously tweeting to Bsnl and Dot on daily basis. No help received so far and I am in an Emergency situation currently. Sir can you please help me.

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @DoT_India Finally my problem has been attended to yesterday from Bsnl, hope my line will work now undistrupted for some days . Thank you for the support 🙏.

  • Sumitghosh7178
    Sumit Ghosh (@Sumitghosh7178) reported from Kolkata, West Bengal

    @BSNLCorporate @KolkataPolice Then he asked me to provide my gpay pin so that he can deduct Rs 2 and fix the BSNL issue for ever. I refused to provide my PIN, then he started threatening me that my BSNL connection will be disconnected and will never get resolved. @KolkataPolice cyber crime, plz take action.

  • twt_SubhaJit
    SubhaJit Sarkar 🇮🇳 (@twt_SubhaJit) reported from Kolkata, West Bengal

    Hello, @BSNL_KOTD @BSNLCorporate Today at 10:04 pm my mobile number port in to BSNL from airtel. I got my tele verification OTP. But when I try to call at 1507, from BSNL I got this message "Sorry, the service is unavailable at the current time. Please try again later."

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @BSNLCorporate @DoT_India Finally my problem has been attended to yesterday from Bsnl, hope my line will work now undistrupted for some days . Thank you for the support 🙏.

  • AdityaKOLKATA
    Aditya (@AdityaKOLKATA) reported from Kolkata, West Bengal

    @BSNL_KOTour office line 033-22487811 is not working since May 2020 .complain done several time but no action taken but routinely every month we are paying the bill since May 2020. It is surprising BSNL doesn't revert to complain lodged on phone, via letter and also email.

  • John42604523
    DJ (@John42604523) reported from Kolkata, West Bengal

    When BSNL 4G service would start in kolkata circle @BSNL_KOTD

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • karanjain1109
    karan jain (@karanjain1109) reported

    @TRAI @BSNL_PB @BSNLCorporate your exchange office refused to downgrade my bsnl broadband plan to 299 per month from the current plan.This is a pathetic service. I’ll be happy to move on to other operator if the matter is not resolved.

  • RajanCh69204149
    Rajan Choudhary (@RajanCh69204149) reported

    @BSNLCorporate Dear Customer, your escalation with reference number 16227519687 has been Resolved. Please call BSNL Customer Care at 1500 for further queries. Thank you. Received this message and after few minutes it got disconnected.

  • nishant_menaria
    Nishant Menaria (@nishant_menaria) reported

    @BSNL_RJ I am having 200 mbps plan from last 6 months my home to continue wfh. And if i look at past 6 months i am just getting avg 30 mbps. Can you pls proactively look into this issue bcoz if same will be get continued then it doesn’t make any sense to opt bsnl service in futur

  • Sushilbharat29
    sushil tripathi (@Sushilbharat29) reported

    @PMOIndia @AmitShah Sir BSNL strategic psu don't have OFC cable /BTSs expansion,PP/Bty/infra issues, electric bills non payment,rent non payment,delay in land monetization,Deputatisit top mgmt are decision makers, these only addressed them only PM vision of digital India fulfill.

  • vinaykukreti13
    vinay kukreti (@vinaykukreti13) reported

    @BSNLCorporate That was the biggest mistake I have trusted BSNL Everyone is working casually here & charging like gold Kindly help me to get the refund for my security & get the broadband disconnected please All the details i have shared in DM

  • IamLalitGaur
    Lalit Gaur (@IamLalitGaur) reported

    @BSNL_UKD Very pathetic service by BSNL Uttarakhand.. raised concerns day before yesterday for 4G network no resolution yet . #BSNL

  • anujios
    Anuj (@anujios) reported

    @CGMHRBSNL @BSNL_HR- @BSNLCorporate worst services of BSNL internet fiber , there is no intenet connection from last 5 hrs and contractor is also not responding call , please take action on this imigiatly. Contractor name is kishan.

  • yusuf__mohd
    Yusuf Mohamed (@yusuf__mohd) reported

    Reference: Account No. 9038625987, Tel No. 04912980258 We are trying to connect BSNL office in our locality, to resolve an issue with our internet. They’re not responding more than 5 days. I will appreciate it if i will be considered. @cgmbsnlkerala @BSNL_KL @BSNLCorporate

  • ashwinkumar_5
    ashwin🤩✨ (@ashwinkumar_5) reported

    @BSNL_JKD No response at all for the tweets or my complaints? 04257290649 this is bad service from bsnl ! Guys I beg you’ll not to take up this network at all

  • Sushilbharat29
    sushil tripathi (@Sushilbharat29) reported

    @AshwiniVaishnaw Sir BSNL strategic psu don't have OFC cable /BTSs expansion,PP/Bty/infra issues, electric bills non payment,rent non payment,delay in land monetization,Deputatisit top mgmt are decision makers, these only addressed them only PM vision of digital India fulfill.