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Reliance Jio

Reliance Jio outages and service status in Purwa Rām Āsre, Uttar Pradesh

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Purwa Rām Āsre, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jul 18, 9:14 AM GMT+5:30.
  • 68% Internet (68%)
  • 11% Total Blackout (11%)
  • 11% Wi-fi (11%)
  • 5% TV (5%)
  • 5% Phone (5%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Purwa Rām Āsre, Uttar Pradesh

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Purwa Rām Āsre, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 20: Problems at Reliance Jio

Reliance Jio is having issues since 05:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Purwa Rām Āsre, Uttar Pradesh

The most recent Reliance Jio outage reports came from the following cities: Lucknow, and Lucknow District.

CityProblem TypeReport Time
Lucknow Wi-fi 3 days ago
Lucknow Internet 3 days ago
Lucknow Internet 3 days ago
Lucknow Phone 5 days ago
Lucknow Internet 12 days ago
Lucknow Internet 14 days ago

Nearby cities with recent reports

Lucknow

4 recent signals

3 days ago

Community Discussion

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Reliance Jio Issues Reports Near Purwa Rām Āsre, Uttar Pradesh

Latest outage, problems and issue reports in Purwa Rām Āsre and nearby locations:

  • Diveshlko5
    Divesh kumar verma (@Diveshlko5) reported from Lucknow, Uttar Pradesh

    @reliancejio @JioCare I have not seen such poor service of jio till date, so much care is being taken in setting up a conection in this areaThere is a manager (Sajid) even after talking to him, no answer was rcvd,he does not even pick up the phon what is the benefit of such srvc

  • chhibbersaurabh
    saurabh chhibber (@chhibbersaurabh) reported from Lucknow, Uttar Pradesh

    @JioCare @JioCare no help on that no reply on that seems this problem cant be solved ever by your team even i am ready to provide space for installation

  • 4u_shubh365
    Shubham_Srivastava (@4u_shubh365) reported from Lucknow, Uttar Pradesh

    @JioCare I have iPhone 12 and ios 16.2 has also arrived, but your network is not yet available for 5G.

  • OPTOMATULVERMA
    ATULVERMA (@OPTOMATULVERMA) reported from Majh Purwa, Uttar Pradesh

    @reliancejio @JioCare why jio 5 G upload speedd too slow around 10mbps

  • OPTOMATULVERMA
    ATULVERMA (@OPTOMATULVERMA) reported from Majh Purwa, Uttar Pradesh

    @JioCare hi i m using jio since 2017 but now i want to port it to Vodafone pls let me know the further process Jio has worst care team and i fedd up with their services..i m using it from 6 years and recharge it monthly more than 500 but yet i did not get jio 5g welcome offer

  • Aakarsh027
    Aakarsh Shukla (@Aakarsh027) reported from Lucknow, Uttar Pradesh

    @JioFiberChennai @reliancejio its been more than 28hr and my Complaint is yet not solved. Request id :- SR00001BGKK0. Its 3rd day Without Broadband Connectivity.

  • arum0522
    Arun Kumar (@arum0522) reported from Lucknow, Uttar Pradesh

    @JioCare unable to use internet from last 3 months do something or i am gonna switch your postpaid services are ****

  • Amitkum70658046
    Amit kumar (@Amitkum70658046) reported from Lucknow, Uttar Pradesh

    @reliancejio @TRAI @AshwiniVaishnaw I am a client of Reliance Jio and how often Jio network is failing for content download up to 95% and have to do logging which is done by giving GB data, please do please do for this problem.

  • SPSingh16505069
    S.P. Singh (@SPSingh16505069) reported from Lucknow, Uttar Pradesh

    @JioCare Rhe issue is resolved

  • SahbanAhamad853
    Sahban Ahamd (@SahbanAhamad853) reported from Lucknow, Uttar Pradesh

    @JioCare no reply From @JioCare Worst customer Service

  • fahadaslam2000
    Fahad Aslam (@fahadaslam2000) reported from Lucknow, Uttar Pradesh

    @JioCare @reliancejio Hi Reliance Team, I have a JioFiber STB since a few years now. But I still don't see Netflix on the STB nor do I see Netflix on the JioStore on the Set Top Box; And installation via browser also doesn't work for the Netflix TV App. Can you guys help?

  • ShariqMohd7
    SHARIQBarabanki (@ShariqMohd7) reported from Majh Purwa, Uttar Pradesh

    @JioCare @reliancejio I'm facing network connectivity issue. Now daily there's silence while speaking and disruption in Jio calls.

  • AnkitAw26971337
    Ankit Awasthi (@AnkitAw26971337) reported from Lucknow, Uttar Pradesh

    very rude behaviour from jio customer care.... he( +916388745274) called me 3-4 times I was unable to pick up... when I called him back he responded so rudely why??? @reliancejio @JioCare @RelianceMobile

  • kumaramansoni94
    Kumar Aman Soni (@kumaramansoni94) reported from Lucknow, Uttar Pradesh

    @JioCare What kind of customer support you guys give? Is there really a customer service team that you have?

  • Nitish_Raghwani
    Nitish Raghwani (@Nitish_Raghwani) reported from Lucknow, Uttar Pradesh

    @JioCare Complaining since Sept 2020 and still facing same speed issue.. No improvement....

  • idprai1953
    Isht Deo Prasad Rai (@idprai1953) reported from Lucknow, Uttar Pradesh

    @DoT_India @BSNLCorporate @JioCare Network of BSNL, Vodafone, Airtel and Jio all are very week in Ansal API Shushant Golf City Lucknow in sector D-2. Citizens are facing problems. Must be improved.

  • officialskgupta
    Sandeep Gupta (@officialskgupta) reported from Lucknow, Uttar Pradesh

    @DoT_India Sir, I humble request you to please take necessary actions upon these network providers. We have a Hospital and after 24-48 hours issues didn't get resolved. They @JioCare @reliancejio are very irresponsible 🙏🙏

  • prakharwacky
    Prakhar saxena (@prakharwacky) reported from Lucknow, Uttar Pradesh

    @Airtel_Presence There is no msg on dm. Is this some jole ? I have never experienced more poor service. Shame on you. @VodafoneGroup @reliancejio your competion airtel is the worst

  • anshuman2020
    Anshuman Kumar Mishra (Anshu) (@anshuman2020) reported from Lucknow, Uttar Pradesh

    @JioCare Dear team Above mentioned device is compatible with JIO5g network because it is supporting respective band and for it software upgrade was done already,kindly check for my respective no. Also my jio app showing same model in upgrade option.

  • gyanlucky
    Gyan prakash (@gyanlucky) reported from Lucknow, Uttar Pradesh

    @JioCare @reliancejio @GoI_MeitY We r talking abt 5G network, while still not receiving 3/4G speed in Alambagh/PARA/Lko, cal not connecting,without consumption data limit exhausting. Lots of issue in these days with Jio network. Kindly look and solve the issue. Mob no.9918734060

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ArunkumarJagad3
    Arunkumar Jagadeesh (@ArunkumarJagad3) reported

    @JioCare The engineer seriously do not know how to fix just comes and turn the Wifi and leave. You guys need 03 weeks to fix the issue? Wow what a service. You know the managers himself do not pick the calls.

  • gursimranjit
    Gursimranjit Singh (@gursimranjit) reported

    @JioCare So, effectively I have got only around 2 days of actual internet over the period of 10 days. This too in a Metropolitan city like Chennai. Either cancel my internet connection and refund my remaining service advance, or fix these persistent issues for once and all.

  • himanshu312017
    Himanshu Mishra (@himanshu312017) reported

    Hey @reliancejio @JioCare @jagograhakjago, I stay in navi mumbai here the network drop has become very common at my place. We have 5 jio sim connections.Spending monthly around 2k and in return I am getting worst services.I do work from home not able to work and lost 1 day of pay

  • GauravMajee
    Gaurav (@GauravMajee) reported

    @JioCare I've shared my details via DM. This issue is due to water entering the fiber cable because of poor installation. Replace the damaged cable and equipment free of cost and resolve the issue immediately.

  • Dark_carnage07
    Mikhail (@Dark_carnage07) reported

    @JioCare My Jiofibre connection atLocation: Lakadganj, Nagpur-440008 is disrupted since Friday, 17th July, and till today no technician has come to visit. They gave the number of the engineer allocated for service who is not picking up calls. Totally pathetic service from Jio.

  • caustickonar
    Caustickonar (@caustickonar) reported

    @JioCare @reliancejio the last customer service rep that I spoke to, "Dharmendra Vishwakarma", has "escalated" my service request with the promise of resolution in 1 hour (highly unlikely) ... I betcha that this issue will not see the light of the day for another 24 hours

  • raajranjanraja
    Manas Ranjan Sahu (@raajranjanraja) reported

    @JioCare @reliancejio my fiber service disrupted since 4 days. Already I have complained Regarding this.Till now I haven’t received any call.I want to talk to ur Costumer care but there is no options .what to do now?Surrender or wait for ur engineer?

  • chand_shivanand
    Shivaanand Chand (@chand_shivanand) reported

    @JioCare @reliancejio Regarding JioFixedVoice No - +912235580199 ( Request No - SR00002MOHC2 ); The new issue I have identified is that almost your entire customer support and field service appear to be outsourced. Because of this, there is a huge communication gap, and this is the main reason we have been suffering for the last one and a half months. We have repeatedly raised complaints through emails, social media posts, and phone calls. However, you do not even provide a proper contact number where customers can speak to a responsible officer. Every time we contact someone, we are connected to a different person who has no knowledge of the previous discussions. The issue is very simple. My customer account was originally authorized for two set-top boxes. Suddenly, one of the set-top boxes got blocked. Your representatives are now saying that the serial number of that set-top box is not available in your records. But that set-top box was installed by your own technicians, not by me. I certainly did not manufacture or install it myself. Because your staff keeps changing due to outsourcing, every new representative simply says that the system does not show the details and therefore they cannot help. That is not the customer’s fault. If your own installation team failed to update your records, the responsibility lies entirely with your organization. To avoid further delay, I even agreed to pay whatever charges were required. Yesterday, I received an email from your team with a UPI payment link, and I made the payment immediately. However, today I again received a call asking me to provide the serial number of the set-top box that needs to be replaced. I had already shared those details earlier. Now I am again being told that the replacement cannot be processed because the serial number is not available in your system. This is exactly why I have repeatedly requested that my case be assigned to one responsible officer from your Customer Care or Grievance Cell. I have also requested the name and contact number of such an officer, but even that has not been provided. Everything appears to be outsourced, and unfortunately there seems to be no ownership or accountability. My case is very straightforward. For many years, I have been using a single connection with two authorized set-top boxes and regularly paying for the same subscription, including Wi-Fi and all associated services. Suddenly, one of the two set-top boxes stopped working and was blocked. I have already paid the required charges for its replacement. I am only requesting that the blocked set-top box be replaced. If your records do not contain the details of the old set-top box, that is because it was installed by your own representatives and not by me. Your internal record-keeping issues cannot be used as a reason to deny or delay service to a genuine customer. I request you to resolve this matter immediately. I have already been made to suffer unnecessary inconvenience for the last one and a half months. Please take ownership of this case and ensure that the replacement of the blocked set-top box is completed without any further delay.

  • lovekapil143
    Kapil dev (@lovekapil143) reported

    Never recommend anyone to use jio Wrost network ever @reliancejio @reliancegroup @JioCare

  • Curiousishh
    ISH😎 (@Curiousishh) reported

    @jitendraverma__ @JioCare @airtelindia Yes BSNL have better speed and service than these lootere