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Reliance Jio

Reliance Jio Outage Report in Kanpur, Kānpur, Uttar Pradesh

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Kanpur come from postal codes 208025 , 208008 , 208021 , 208001 and 208020 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Kanpur, Uttar Pradesh

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kanpur, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Reliance Jio

Reliance Jio is having issues since 11:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 0% TV (0%)

Live Outage Map Near Kanpur, Uttar Pradesh

The most recent Reliance Jio outage reports came from the following cities: Kanpur.

CityProblem TypeReport Time
Kanpur Wi-fi 5 hours ago
Kanpur Internet 7 hours ago
Kanpur Internet 3 days ago
Kanpur Internet 3 days ago
Kanpur Wi-fi 3 days ago
Kanpur Internet 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kanpur, Uttar Pradesh

Latest outage, problems and issue reports in Kanpur and nearby locations:

  • imPandey_Shanky
    शशांक 'शाक' पाण्डेय (@imPandey_Shanky) reported from Kanpur, Uttar Pradesh

    @reliancejio @airtelindia my Grandfather was using these both sim in his Redmi Note 10 Mobile Phone when it was Stolen today, so is there anyway possible that if I provide you IMEI and Invoice and everything, you could help me get it back? It would really mean a lot to my Family.

  • dhruvg1998
    dhruv gupta (@dhruvg1998) reported from Kanpur, Uttar Pradesh

    @JioCare @reliancejio Poor network in 56 cantt navshell cantt kanpur 208004 Kindly boost nearest tower with 4g+ If not solved my issue we port 200 connection in our area Mob 8004669956

  • iamshiv_ps
    Shivendra Pratap Singh (@iamshiv_ps) reported from Kanpur, Uttar Pradesh

    @reliancejio , @JioCare :- I need Jio Fiber connection. Paid the amount for the connection. Technician denied to provide the connection and initiated the refund. I am not residing in rural area. Please help to get the connection asap

  • SURAJ_SINGH_95
    Suraj Singh (@SURAJ_SINGH_95) reported from Kanpur, Uttar Pradesh

    @JioCare Not resolve we are facing problem still .....

  • Faizul2109
    Faizul Hasan (@Faizul2109) reported from Kanpur, Uttar Pradesh

    @JioCare @reliancejio @reliancegroup why are you saying in your ads that your service is availabe every where in each and every villages and cities m living in kanpur Naubasta east and still not able to get the jiofibre connection ..

  • VipinDubey78
    Vipin Dubey 🇮🇳 (@VipinDubey78) reported from Kanpur, Uttar Pradesh

    @JioCare I am not able to avail your Jio fiver facility since yesterday night, I have also requested for service and got time slot today afternoon but no service man has come from Jio fiber till now and your customer service is saying that I can't help it , please help #jiofiber

  • dhruvg1998
    dhruv gupta (@dhruvg1998) reported from Kanpur, Uttar Pradesh

    @JioCare @reliancejio @reliancegroup Jio network is very poor we complain many times but no action from team jio Signal is very poor no internet in our area Mob 8004669956

  • Subroto78457048
    Advocate Subroto Mukherjee (@Subroto78457048) reported from Kanpur, Uttar Pradesh

    @reliancejio Your network is not working properly in kanpur UP. Please look in to this... @TRAI

  • dhruvg1998
    dhruv gupta (@dhruvg1998) reported from Kanpur, Uttar Pradesh

    @JioCare We used jio network in 2 location 1 1/1 navshell apartment 56 cantt kanpur 2 48/232-233 general ganj kanpur 208001 ( main road)

  • AnuragA82202735
    Anurag Agrawal (@AnuragA82202735) reported from Kanpur, Uttar Pradesh

    My jio fiber and stb trial plan expired on 27th December'21, and I have informed team of jio to give up my service but jio havent took cognizance of it and didnt send their person to collect the hardware and initiate refund. Kindly help me asap @JioCare @reliancejio @MIB_India

  • AbhiSkush
    Abhishek 🇮🇳 (@AbhiSkush) reported from Kanpur, Uttar Pradesh

    Hi @JioCare, I have raised jio fiber request from official website few days ago and it was saying that AVAILABLE IN YOUR AREA but I didn't receive any response from jio team. Please check the status of my request. I am sending you my contact number on DM. PLEASE HELP.

  • wazidaliw76
    Muhammad Abdul Wajid Ali Ashrafi (@wazidaliw76) reported from Kanpur, Uttar Pradesh

    @JioCare Jio fiber chore offer trail i m disconnected connection in 30 days under and @reliancejio pickup in 90 days then i m received only 500₹ and 1000₹ pending when you send so ye kiska problem hai #JioFiber #fraud

  • SURAJ_SINGH_95
    Suraj Singh (@SURAJ_SINGH_95) reported from Kanpur, Uttar Pradesh

    Due to unforeseen circumstances, there is a delay in the restoration of JioFiber services for Service ID 5123580381 in your area We apologise for the inconvenience caused and appreciate your co-operation what rubbish ? @jio_gigafiber @JioCare @TRAI what about our work ? And bill

  • Astha__Gupta
    Astha Gupta (@Astha__Gupta) reported from Kanpur, Uttar Pradesh

    @JioCare This is so ridiculous! No improvement at all rather the speed is slow for whatever split of second it is connected. When can it get back to normal?

  • PatelRavi2016
    Ravi Patel (@PatelRavi2016) reported from Kanpur, Uttar Pradesh

    @JioCare @reliancejio Jio network is blackout in my area no pre paid and post paid network is working...no call and network is working in Gujaini near SBI bank pin code 208022

  • DHARMEN60661988
    DHARMENDRA GUPTA (@DHARMEN60661988) reported from Kanpur, Uttar Pradesh

    @reliancejio network quality is very poor in last 3 days please 🙏🙏help

  • SURAJ_SINGH_95
    Suraj Singh (@SURAJ_SINGH_95) reported from Kanpur, Uttar Pradesh

    @JioCare Due to unforeseen circumstances, there is a delay in the restoration of JioFiber services for Service ID 5123580381 in your area. Please be rest assured that our team is constantly working to restore the same on priority. Services are likely to get restored by 28-11-2021 04:26 AM

  • GautamY02026637
    Gautam Yadav (@GautamY02026637) reported from Kanpur, Uttar Pradesh

    @JioCare @reliancejio Facing Extremely slow internet speed in Sharda Nagar Kanpur 208025. Can't play videos in YouTube in 480p.

  • ajjukaladka
    Deepanshu Tiwari (@ajjukaladka) reported from Kanpur, Uttar Pradesh

    @JioCare Thanks for showing care @JioCare I am staying in Center of the city and still waiting from 2years to extend cable for few kilometres. I already have requested for getting connection and found no success. If possible extend fiber network near Awas vikas, hanspuram,Naubasta,Kanpur

  • AJAYKUM20051711
    Ajay Mishra (@AJAYKUM20051711) reported from Kanpur, Uttar Pradesh

    @reliancejio internet speed slow, veey very slow

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • SunnyKu70460907
    Sunny Kumar (@SunnyKu70460907) reported

    @JioCare then i called the jio fiber customer service on dated 10.08.2022 15:49 and they raise a new complaint against my old complaint bearing no SR00001CU5U7 and sending me the message (15:49)) and when I called jio fiber customer care today 11/08/2022 14:27

  • ArvindGeek
    Arvind yadav (@ArvindGeek) reported

    @JioCare I've raised a service Request SR00001CUKH3 in Kanpur Uttar Pradesh. it's been 8hrs I haven't got any update and any resolution Regarding My Complain. PL Kindly Look into this Issue.

  • SunnyKu70460907
    Sunny Kumar (@SunnyKu70460907) reported

    @JioCare send me a message 12:14 on dated 10/08/2022 ( With reference to Service Request Number SR00001CSNNK for your JioFiber connection having JioFixedVoice Number +916432357315, your appointment with Jio service engineer is scheduled at your premises on 10-08-2022 : 15:00:00.)

  • SumonMukhopadh3
    Sumon Mukhopadhyay (সুমন মুখোপাধ্যায়) (@SumonMukhopadh3) reported

    @JioCare I know all this will be lip service and just to find out the private information of a person. Till now nothing has happened and I feel this will continue . False promises... Mukhesh Ambani doesn't have any scruples... Destroyed shareholders wealth in Future Retail.

  • NarendrasinghPP
    Narendrasingh (@NarendrasinghPP) reported

    @JioCare I sent you parent and child numbers both. This is a big issue. If we are upgrading we have to suffer 30 to48hr black out on outgoing. Not a good service for customer.

  • ArvindGeek
    Arvind yadav (@ArvindGeek) reported

    @JioCare Hi Nausheen, isn't that service Request SR00001CUKH3 gone over the "SLA" for resolution and Kanpur team haven't responded yet.

  • sndp9820
    Sandeep (@sndp9820) reported

    @JioCare @vvvladiator @connectgurmeet Congratulations to Airtel and Vodafone, By the way #Jio also has launched service wherein they have hidden 95% of the network signal, moreover when someone call-in their voice is automatically muted (This is very useful feature when Tele marketers call’s mindlessly)

  • Rohit90563
    Rohit Singh (@Rohit90563) reported

    @JioCare I haved talked to the customer executive they told me that my request is not in cancelled state plss dont tell lie to hide your image on Twitter Accept your mistake... @reliancejio @JioCare

  • TheTewari
    TT (@TheTewari) reported

    @JioCare Already done. Had done the same yesterday as well but still no resolution. How long am I supposed to wait? Can you publish your SLAs?

  • ShivaDJ123
    Shivram Jayan (@ShivaDJ123) reported

    @reliancejio @JioCare Internet has not been working from morning. Not able to raise a support ticket on your app. No response from your local managers also. Please fix this asap