Reliance Jio outages and service status in Kanpur, Uttar Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Kanpur, including 3 direct reports.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Jul 31, 11:35 AM GMT+5:30.
- Internet (55%)
- Phone (18%)
- E-mail (9%)
- Total Blackout (9%)
- Wi-fi (9%)
The latest reports from users having issues in Kanpur come from postal codes 208001 , 208021 and 208025 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kanpur, Uttar Pradesh
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kanpur, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 31: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kanpur, Uttar Pradesh
The most recent Reliance Jio outage reports came from the following cities: Kanpur.
| City | Problem Type | Report Time |
|---|---|---|
 Kanpur
|
Wi-fi | 15 minutes ago |
|
Kanpur
|
Internet | 3 hours ago |
|
Kanpur
|
Internet | 3 hours ago |
|
Kanpur
|
5 days ago | |
|
Kanpur
|
Phone | 11 days ago |
|
Kanpur
|
Internet | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Kanpur, Uttar Pradesh
Latest outage, problems and issue reports in Kanpur and nearby locations:
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VIJAYAI BHAV (@arora_dileep) reported from Kanpur, Uttar Pradesh@JioCare I m existing JIO Customer & also have a Voda idea no which I want to port to Jio in my Wife's name. But Jio Store at KAKADEV KANPUR is insisting for Biometric identification of my wife. Since she is a Senior Citizen her Biometrics can't be captured . Please help.
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taufeek raza (@taufeek7) reported from Bhagwantpur, Uttar PradeshProblem Still Same..... Call Is Not Connecting With Jio... Worst Service.. Network Failure👎👎 @JioCare @reliancejio
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gaurav awasthi (@gaurav_hindu786) reported from Kanpur, Uttar Pradesh@JioCare 05123561443 our wire disconnected from poll , very problem we face
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DHARMENDRA GUPTA (@DHARMEN60661988) reported from Kanpur, Uttar Pradesh@JioCare network is very poor in last 3 days jii network is back side of my house
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VIVEK (@maithilvivek) reported from Kanpur, Uttar Pradesh@Nitya69855790 @reliancejio @JioCare Same is here. Data speed itls too poor. Even jio app cant open.
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🇮🇳Utsav Banerjee 🇮🇳 (@utsav_banerjee) reported from Kanpur, Uttar Pradesh@JioCare Kindly improve network speed or else I quit like others. @reliancejio
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Jay Singh Patel (@JaySing03805988) reported from Bhagwantpur, Uttar PradeshRespected sir/mam in my location jio prepaid is not work properly. Downloading speed is very very poor and real speed is 5 kb to 10 kb. Please fix the problem soon..... @reliancejio @JioCare
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Fahad husain (@PranksKe) reported from Kanpur, Uttar Pradesh@JioCare Nhi network problem nhi hai jb se maine sim exchange kraya hai tb se problem hai
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Arpan Bux (@ArpanBux) reported from Kanpur, Uttar Pradesh@JioCare I complaint several times regarding this did not find any resolution even I did not get any response after that..
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NISHAD 【ANKIT】 (@6ca90a65483b4ac) reported from Kanpur, Uttar Pradesh@JioCare Day by day Jio's networks are getting very bad, call problems are happening, calls are getting disconnected.
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Being_ZaidAlam (@zaidalam29) reported from Kanpur, Uttar Pradesh@JioCare there is speed problem in my home now a days 2 and 3 month ago it was good in speed but now a days mainly in night after 8 PM msg can't send atleast you give us minimum speed 200 kb per sec please solve it this is my jio number 7785971487 @TRAI
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SHUBHAM SONKER (@SHUBHAM24176329) reported from Kanpur, Uttar Pradesh@reliancejio Will jio people change anyone's number from 4g to 5g with their mind and how many people like me must be facing network problem. And when you call Jio's 198 to tell the problem, no one even picks up the call.
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Namo2020 (@indiafirst202) reported from Kanpur, Uttar Pradesh@JioCare call forwarding is not working in jio no. Can you check why it's not working? 🤔 🤔 🤔
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Arpit Khatri (@khatri_arpit) reported from Kanpur, Uttar Pradesh@JioCare Even though I’ve given you details over the private msg still no one has shown to fix the internet. Please refund my money asap. I don’t need your pathetic services. #ReturnMyMoney
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DrAbhishek Patel (@drabhipatel) reported from Unnāo, Uttar Pradesh@shubham_babar @JioCare When service provider annoyed to any subscriber just talk to them after taking of your shoes.
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Anurag Agrawal (@AnuragA82202735) reported from Kanpur, Uttar PradeshMy jio fiber and stb trial plan expired on 27th December'21, and I have informed team of jio to give up my service but jio havent took cognizance of it and didnt send their person to collect the hardware and initiate refund. Kindly help me asap @JioCare @reliancejio @MIB_India
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Animesh Sharma (@animesh0730) reported from Kanpur, Uttar Pradesh@JioCare Hi Team, I have a jio fiber connection which is down now and I am unable to work further.
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Saurabh Mishra 🇮🇳 (@SaurabhMishras) reported from Kanpur, Uttar Pradesh@fiber_jio @JioCare This is kind of practice which I have do bi weekly. No internet again..When calling customer care, response is that they can't raise the ticket because server down? What I can do now? Need urgent action on this. Pls help.
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Arjun Nigam (@OurJunee) reported from Kanpur, Uttar Pradesh@reliancejio @JioCare Jio gigafibre has still not reached my area in Shyam Nagar, Kanpur. Tired of using other broadbands. Please help. #jio #gigafibre #jiocare
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Ashutosh Srivastava (@ashutoshsri70) reported from Kanpur, Uttar Pradesh@aparnakundu92 @JioCare Main problem is that no person is available on their so called cutomer care number whom a consumer can talk.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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surender singh (@surende40210206) reported@reliancejio When we are recharging 5G then why am I not getting 5G service and I have been complaining for 6 months but Jio team is not taking any action.
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Prasanna Tripathy (@tuantripathy) reported@JioCare @reliancejio Comp lodged against 0674-3137725 was supposed to be attended on 30 July 2026 (12 to 13 pm).Very sorry to inform that Service Eng has not yet come to rectify the problem.Very poor service.If it is not attended by today, I will surrender the connection.
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Harsh khemaria (@khemariaharsh) reportedTotal outage on @JioCare JioFiber since July 28! 🛑 SR ID: SR00003CJBGJ open for 4 days. Technician visited & left citing main line cut & no tools. Helpline calls cut using rain excuses. ₹999 plan wasted. Fix today or refund & disconnect! @ConsumercourtO @TRAI
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NB Nair (@nbnair) reported@reliancejio @JioCare #MukeshAmbani. Service not size matters. I am compelled to surrender my JioFiber subscription for poor service by your field office in #Gurgaon. I am sure many subscribers would be facing such poor services.
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NiteshMishra (@initeshmishra07) reported@JioCare When this issue will be resolve permanently?? What is the TAT for resolution?
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nick (@Nick_N_Shah) reported@JioCare Harshit, so what was the discussion with support team & transfer of refund will be done when on Friday or Saturday?
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Hari (@harikrishna_si) reported@JioCare Cancellation didn't go though. And sim delivery guy unable to process my request pls help. It shows error when he tries to activate the SIM
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deva.lol (@yaaardeval) reported@JioCare But for how many days ? Its been 13 days I’ve complained, still not getting the answer ? Not getting a single good service ? And i told you, they rarely speak their names, and I called on your service number.
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Sandeep (@byom_jatrii) reported@JioCare @JioCare @jio_fiber Am I not making myself clear? Cancel tech vist and cancel my account. If you dont help in cancelling my account do I need to go to consumer forum?
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Akshaykumar (@aktheacharya) reportedHey @reliancejio @JioCare @MoIB_Official Here in Kanvirdi Village Loacted in Lalpur Taluka Dist: Jamnagar We have Network issue still inception And Due to that I and all villagers Can't access the internet and call drop problem is hectic Kindly install new tower here ....