Reliance Jio outages and service status in Kanpur, Uttar Pradesh
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Kanpur, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 6, 9:06 AM GMT+5:30.
- Internet (64%)
- Wi-fi (29%)
- Total Blackout (7%)
The latest reports from users having issues in Kanpur come from postal codes 208001 , 208008 , 208023 and 208020 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kanpur, Uttar Pradesh
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kanpur, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 8: Problems at Reliance Jio
Reliance Jio is having issues since 11:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kanpur, Uttar Pradesh
The most recent Reliance Jio outage reports came from the following cities: Kanpur.
| City | Problem Type | Report Time |
|---|---|---|
 Kanpur
|
Internet | 2 days ago |
|
Kanpur
|
Internet | 3 days ago |
|
Kanpur
|
Internet | 5 days ago |
|
Kanpur
|
Internet | 5 days ago |
|
Kanpur
|
Wi-fi | 6 days ago |
|
Kanpur
|
Internet | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Kanpur, Uttar Pradesh
Latest outage, problems and issue reports in Kanpur and nearby locations:
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Gaurav Kushwaha (@gaura_g) reported from Kanpur, Uttar Pradesh@AmazonHelp @JioCare @reliancejio reply awaited issue still persist
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taufeek raza (@taufeek7) reported from Paramsukh Khera, Uttar PradeshTotal Network Failure 👎👎 @jio @JioCare @reliancejio
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Shivendra Pratap Singh (@iamshiv_ps) reported from Kanpur, Uttar Pradesh@reliancejio , @JioCare :- I need Jio Fiber connection. Paid the amount for the connection. Technician denied to provide the connection and initiated the refund. I am not residing in rural area. Please help to get the connection asap
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VIJAYAI BHAV (@arora_dileep) reported from Kanpur, Uttar Pradesh@JioCare I m existing JIO Customer & also have a Voda idea no which I want to port to Jio in my Wife's name. But Jio Store at KAKADEV KANPUR is insisting for Biometric identification of my wife. Since she is a Senior Citizen her Biometrics can't be captured . Please help.
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SN Singh (Retd) (@SNSingh89060157) reported from Kanpur, Uttar Pradesh@JioCare I sent my no. & alternate no. In box. Kindly resolve the problem so that I may dial to toll free no. Starting 1800. I surprised when I dialed Jio help line no. +91-18008899999 which was not connected. When I tried with 199 could not contacted representetive.
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Arjun Nigam (@OurJunee) reported from Kanpur, Uttar Pradesh@reliancejio @JioCare Jio gigafibre has still not reached my area in Shyam Nagar, Kanpur. Tired of using other broadbands. Please help. #jio #gigafibre #jiocare
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Gautam Yadav (@GautamY02026637) reported from Kanpur, Uttar Pradesh@JioCare @reliancejio Facing Extremely slow internet speed in Sharda Nagar Kanpur 208025. Can't play videos in YouTube in 480p.
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Jyoti Yadav (@JyotiYa11784235) reported from Kanpur, Uttar Pradesh@JioCare I have recieved the latest time for 8th april. Do you really think this the right policy to treat a customer like this. I want it to be complete by today only.
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Vaibhav Chauhan (@Vaibhav76817404) reported from Kanpur, Uttar Pradesh@JioCare I have shared the details, hope my issue will be resolved.
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Gaurav Kushwaha (@gaura_g) reported from Kanpur, Uttar Pradesh@JioCare @reliancejio today I have recharged my jio fiber amount deducted from my account but still my account is suspended kindly help.
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SHAURYA (@shauryashukla01) reported from Kanpur, Uttar Pradesh@reliancejio Hii Jio , My Internet connectivity on my phone is decreasing day by day whenever I open my cellular data it doesn't work and I have complained to @reliancejio regarding this but my complaint wasn't registered. Please look into this .... #Jio #ambani ...
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DrAbhishek Patel (@drabhipatel) reported from Unnāo, Uttar Pradesh@shubham_babar @JioCare When service provider annoyed to any subscriber just talk to them after taking of your shoes.
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iambrahem(Dheet) (@iambrahem1) reported from Kanpur, Uttar Pradesh@MKBHD Netwk is bad. Pls switch to @reliancejio
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Abhishek Yadav (@Abhishe48935106) reported from Kanpur, Uttar PradeshI want to get Jio fiber in my house, but when I tried to contact your employee of Jio fiber, then they are saying that there is no line drawn on your side, due to which there is a problem in putting Jio fiber in my house. It should be managed as soon as possible. @reliancejio
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SN Singh (Retd) (@SNSingh89060157) reported from Kanpur, Uttar PradeshNow a days Jio does not reply to customers even tweet to @JioCare. No customer care exicutive attend customer except computerised generated reply, which does not solve the problem. Because of this I have decided to ger port this number to other provider.
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Ankur Bhasin (@bhasin_ankur) reported from Kanpur, Uttar Pradesh@JioCare 1. No apps are working on any of my 10 phones at home. 2. Most of the websites are not opening on any browser (Chrome, firefox, etc). I have tried out on 10 phones. At present I have these issues But I will really put down how the installation team troubled me and there false c
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dhruv gupta (@dhruvg1998) reported from Kanpur, Uttar Pradesh@JioCare Very poor service poor network Many time complain to jio team but not solved last 1.5 year we port our number to airtel from jio
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🇮🇳Utsav Banerjee 🇮🇳 (@utsav_banerjee) reported from Kanpur, Uttar Pradesh@JioCare Kindly improve network speed or else I quit like others. @reliancejio
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Raif Hasan (@RaifHasan3) reported from Kanpur, Uttar PradeshDear @ViCustomerCare I have complained many times for network issue but till now there is no solution and it has been 2 months since the network failure, @JioCare is better service than yours ! Now Kindly port me in @JioCare 
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Ajay Mishra (@AJAYKUM20051711) reported from Kanpur, Uttar Pradesh@reliancejio internet speed slow, veey very slow
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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110Sameer Thapar (@mr_sameerthapar) reported@JioCare How can you say there was no delay in resolution when your team took 3 day . 3 day doesnt mean for you anything ? For me it is . I value for my money Hence need extention
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Nitin Rajput (@thakursaahab24) reportedDaily Jio network issues — slow internet, call drops, and no connectivity. Called customer care multiple times but still no solution. @JioCare @reliancejio @TRAI please take this seriously. #JioDown
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Vimal Singh (@rk_vimalraj04) reported@JioCare @reliancejio I have lodged a ticket on 01 May 2026 of no internet. But on 07 May 2026 not completed. Service request number is SR00002KUDCQ. Kindly look into this.
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Vikash Kumar Sahu (@vickyrgh123) reported@JioCare Dear Customer, With reference to Service Request number SR00002KXACY for your JioFixedVoice Number connection having JioFixedVoice Number we have scheduled an appointment with a Jio service engineer at your premises on 08-May-2026 between 16:00:00 - 17:00:00. Again rescheduled
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somnath (@som_awasare) reported@JioCare On top of that, customer care calls are effectively barred with a predefined IVR message stating services are impacted and will be restored soon, leaving no option to connect with an actual support representative.
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hemant singhal (@hemantsing60835) reported@JioCare I already checked with my bank no refund has been received till date. Please share the refund transaction/reference number, refund date, bank details where the refund was processed so I can verify it with my bank properly. Kindly resolve this issue urgently.
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abilash.u (@Abilashu) reported@JioCare No use of your service request. It's 6th service request raised in last 10 days. Same reply, no solution. @TRAI @ConsumerCourtIn please look into this. #JioFiber #ConsumerGrievance
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Digvijay Patil (@v_digvijay) reported@reliancejio @JioCare worst ever air fiber service, custome care service. The internet is down every alternate day. Can't connect to customer care, call gets auto disconnected. Paying for full month and receiving half a month service.
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po singh (@jyotichik) reported@JioCare Dear Reliance Jio Support, My mobile is showing 5G network, but my daily data is still getting deducted instead of using unlimited 5G. This is causing inconvenience and financial loss. Kindly check and resolve this issue urgently. #Jio #5G #CustomerSupport
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Scary1718 (@Scary7038) reported@JioCare I wasted so much time waiting for installation, calls, and updates, but there was no proper support from the team. Honestly, this has been one of the worst service experiences I’ve had. After this experience, I don’t think I’ll buy Jio services again and I’ll definitely not rcmd