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Reliance Jio

Reliance Jio outages and service status in Kanpur, Uttar Pradesh

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Kanpur, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 9, 9:05 PM GMT+5:30.
  • 64% Internet (64%)
  • 27% Wi-fi (27%)
  • 9% Total Blackout (9%)

The latest reports from users having issues in Kanpur come from postal codes 208001 , 208023 , 208008 and 208021 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kanpur, Uttar Pradesh

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kanpur, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 14: Problems at Reliance Jio

Reliance Jio is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kanpur, Uttar Pradesh

The most recent Reliance Jio outage reports came from the following cities: Kanpur.

CityProblem TypeReport Time
Kanpur Internet 5 days ago
Kanpur Internet 5 days ago
Kanpur Internet 9 days ago
Kanpur Internet 9 days ago
Kanpur Internet 11 days ago
Kanpur Internet 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kanpur, Uttar Pradesh

Latest outage, problems and issue reports in Kanpur and nearby locations:

  • ashutoshsri70
    Ashutosh Srivastava (@ashutoshsri70) reported from Kanpur, Uttar Pradesh

    @JioCare no care for my complaint with regard to jio fiber..

  • animesh0730
    Animesh Sharma (@animesh0730) reported from Kanpur, Uttar Pradesh

    @JioCare Hi Team, I have a jio fiber connection which is down now and I am unable to work further.

  • Subroto78457048
    Advocate Subroto Mukherjee (@Subroto78457048) reported from Kanpur, Uttar Pradesh

    @reliancejio Your network is not working properly in kanpur UP. Please look in to this... @TRAI

  • anindian2190
    अनिरुध सिंह (@anindian2190) reported from Kanpur, Uttar Pradesh

    @reliancejio very bad experience no one want to do work in jio stores everyone is just delaying wether the customer is in trouble or not ….I’m standing in jio store in Kanpur , Kakadeo

  • gaurav_hindu786
    gaurav awasthi (@gaurav_hindu786) reported from Kanpur, Uttar Pradesh

    @JioCare I have problems , with jio fiber connection no. 3561443 , I think problem with connection joint with poll . Please solve this problem . Immediately

  • dhruvg1998
    dhruv gupta (@dhruvg1998) reported from Kanpur, Uttar Pradesh

    @JioCare Very poor service poor network Many time complain to jio team but not solved last 1.5 year we port our number to airtel from jio

  • Nitintripathiin
    Nitin Tripathi (@Nitintripathiin) reported from Kanpur, Uttar Pradesh

    What problems with @reliancejio Very lower Network Speed Of @JioCare

  • pandya_mahesh
    Mahesh Pandya (@pandya_mahesh) reported from Kanpur, Uttar Pradesh

    @JioCare I Did DM everyday. Nobody were who able to look into this issues seriously. Since March 2020 am able to browsing properly and so much Delaying time of Streaming videos. Its take more than expected to play the Videos.

  • iamshiv_ps
    Shivendra Pratap Singh (@iamshiv_ps) reported from Kanpur, Uttar Pradesh

    @reliancejio , @JioCare :- I need Jio Fiber connection. Paid the amount for the connection. Technician denied to provide the connection and initiated the refund. I am not residing in rural area. Please help to get the connection asap

  • taufeek7
    taufeek raza (@taufeek7) reported from Bhagwantpur, Uttar Pradesh

    Problem Still Same..... Call Is Not Connecting With Jio... Worst Service.. Network Failure👎👎 @JioCare @reliancejio

  • RaifHasan3
    Raif Hasan (@RaifHasan3) reported from Kanpur, Uttar Pradesh

    Dear @ViCustomerCare I have complained many times for network issue but till now there is no solution and it has been 2 months since the network failure, @JioCare is better service than yours ! Now Kindly port me in @JioCare 

  • ajjukaladka
    Deepanshu Tiwari (@ajjukaladka) reported from Kanpur, Uttar Pradesh

    @JioCare Thanks for showing care @JioCare I am staying in Center of the city and still waiting from 2years to extend cable for few kilometres. I already have requested for getting connection and found no success. If possible extend fiber network near Awas vikas, hanspuram,Naubasta,Kanpur

  • 6ca90a65483b4ac
    NISHAD 【ANKIT】 (@6ca90a65483b4ac) reported from Kanpur, Uttar Pradesh

    @JioCare Day by day Jio's networks are getting very bad, call problems are happening, calls are getting disconnected.

  • ayush109288
    Ayush srivastava (@ayush109288) reported from Unnāo, Uttar Pradesh

    @ViCustomerCare When can I expect the problem resolution. It had been month no solution provided for problem. I can't use my phone. @reliancejio @airtelindia are you also providing same kind of service

  • bhasin_ankur
    Ankur Bhasin (@bhasin_ankur) reported from Kanpur, Uttar Pradesh

    @JioCare 1. No apps are working on any of my 10 phones at home. 2. Most of the websites are not opening on any browser (Chrome, firefox, etc). I have tried out on 10 phones. At present I have these issues But I will really put down how the installation team troubled me and there false c

  • wazidaliw76
    Muhammad Abdul Wajid Ali Ashrafi (@wazidaliw76) reported from Kanpur, Uttar Pradesh

    @JioCare Jio fiber chore offer trail i m disconnected connection in 30 days under and @reliancejio pickup in 90 days then i m received only 500₹ and 1000₹ pending when you send so ye kiska problem hai #JioFiber #fraud

  • PatelRavi2016
    Ravi Patel (@PatelRavi2016) reported from Kanpur, Uttar Pradesh

    @JioCare @reliancejio Jio network is blackout in my area no pre paid and post paid network is working...no call and network is working in Gujaini near SBI bank pin code 208022

  • SinShubhendu
    Shubhendu Pratap Singh (@SinShubhendu) reported from Kanpur, Uttar Pradesh

    @JioCare Copy paste reply are you check attached screenshot of schedule date and time for engineer visit, kindly check again then reply with proper solution

  • DakshGoklani
    Dakshnotes (@DakshGoklani) reported from Kanpur, Uttar Pradesh

    Very bad service from last 24 hours no action has been taken by @JioCare @reliancejio and now after i Twitted complaint about my services the every one is calling me for what happens

  • imdevendrasingh
    Devendra S Bhadauria (@imdevendrasingh) reported from Kanpur, Uttar Pradesh

    @JioCare @reliancejio @AmbaniTina plz help us to gear up the ground technician team my wife is disrupt since last 4 days no one came to rectify. Everyone is lying or making fool asking extra money to workout. If you can't deliver plz return my subscription .

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • srivishal27
    Vishal Srivastava (@srivishal27) reported

    @airtelindia network in my hometown is so worse that wp msz is getting stuck. Tried multiple times to contact 198 but couldn't reach customer care, such a pathetic network and worst service. No 5g coming how to do WFH? Resolve this or should I port to @reliancejio 😭😭😭😭

  • Subhan420d
    Subhanahu (@Subhan420d) reported

    @JioCare @JioCare The appointment time has passed and still no engineer came to install. Looking at your service and response I should not install jio fiber and cancel the appointment !!

  • iamAmbl
    Ambalika Guha (@iamAmbl) reported

    @JioCare Understood, but charging for nearly 1 month of unusable service despite repeated outage complaints is still unfair. I have already registered a grievance with all available proofs.

  • Am7Mehta
    Ankit Mehta (@Am7Mehta) reported

    @JioCare @reliancejio Raised a complaint on 12th of May, 2026 regarding Zero Internet Connectivity over WiFi. More than 48 hours has elapsed but still it has not been serviced. Irony is that Jio disconnects your internet service immediately if you forget to recharge (1/2)

  • imneelpatell
    Neel Patel (@imneelpatell) reported

    @JioCare @JioCare I applied for porting from my previous provider to Jio, My order was placed on the 5th—it's been over 9 days now but the issue remains unresolved if not resolved— I may have to move to another provider @airtelindia, as Airtel might actually help.

  • mayavarathaan
    மாயவரத்தான் (@mayavarathaan) reported

    @ks_balas @JioCare @TRAI Their customer service personnel called and said they will keep calling again and again until we recharge the number. The worst part is that they are not calling only that particular number, but also other mobile numbers registered under the same name. I asked them what would happen if I didn’t recharge that number. He said they would continue making repeated calls until we recharge it.

  • MyselfDineshkr
    Dinesh Kumar (@MyselfDineshkr) reported

    @JioCare @reliancejio Tanaya, need the resolution today itself. Please confirm after connecting with your local Jio Center team in Jamshedpur whether the issue can be resolved today or not. because @airtelindia is already ready to provide me a peaceful and reliable service connection

  • khanmohdkhan78
    mohd ashraf khan (@khanmohdkhan78) reported

    @JioCare I don't want calls from your end I know plan got expired I'm getting messages no need of calls if I receive calls again I'll share docket number after filing complaint

  • priyanshukast3
    priyanshukast (@priyanshukast3) reported

    Hello @JioCare, Our DLT Header registration for QRTag9 under the “Consumer Goods and Automobiles” category has been pending since 06-05-2026. Today is already 14-05-2026, and the header approval is still pending. im very disappointed with your service

  • Skumar_654
    Shivakumar (@Skumar_654) reported

    @JioCare Check DM and arrange call @airtelindia if you give offers I take Airtel fiber or airfiber. Check your dm also. Call quickly if you want customer. I speak only in kannada or telugu language only