Reliance Jio outages and service status in Kanpur, Uttar Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
- Reliance Jio generated 1 outage signal in the last 24 hours around Kanpur, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Aug 14, 11:25 AM GMT+5:30.
- Internet (45%)
- Wi-fi (18%)
- E-mail (9%)
- Total Blackout (9%)
- TV (9%)
- Phone (9%)
The latest reports from users having issues in Kanpur come from postal codes 208021 , 208001 , 208025 and 208019 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kanpur, Uttar Pradesh
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kanpur, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Reliance Jio
Reliance Jio is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kanpur, Uttar Pradesh
The most recent Reliance Jio outage reports came from the following cities: Kanpur.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 11 hours ago |
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Internet | 4 days ago |
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Wi-fi | 6 days ago |
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Total Blackout | 9 days ago |
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TV | 13 days ago |
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Wi-fi | 14 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Kanpur, Uttar Pradesh
Latest outage, problems and issue reports in Kanpur and nearby locations:
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Akash Verma (@Skyfly1_1) reported from Kanpur, Uttar Pradesh@reliancejio @JioCare Hi There, my issue not resolve yet someone came and done the registration and take the money and told me engineer will come and install the connection. but engineer came and canceled the connection without any informed.
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Abhishek Yadav (@Abhishe48935106) reported from Kanpur, Uttar PradeshI want to get Jio fiber in my house, but when I tried to contact your employee of Jio fiber, then they are saying that there is no line drawn on your side, due to which there is a problem in putting Jio fiber in my house. It should be managed as soon as possible. @reliancejio
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VIVEK (@maithilvivek) reported from Kanpur, Uttar Pradesh@Nitya69855790 @reliancejio @JioCare Same is here. Data speed itls too poor. Even jio app cant open.
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amandeep singh (@amangamingvlog) reported from Kanpur, Uttar PradeshWorst jiofiber service ever there engineer give thread of not repairing the connection ever if otp is not given instantly and says remove the connection what goes of my father I'll get the salary even then. I have removed the connection and shifted to airtel.@JioCare @airtelindia
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Bhushan (@ShashTrader) reported from Kanpur, Uttar Pradesh@reliancejio @JioCare your service sucks and your agents hung up the call on customers. Raised request since yesterday that one of the bands of JioFiber is not working and no resolution provided yet. SR was closed without any confirmation from me, problem still persists.
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Arjun Nigam (@OurJunee) reported from Kanpur, Uttar Pradesh@reliancejio @JioCare Jio gigafibre has still not reached my area in Shyam Nagar, Kanpur. Tired of using other broadbands. Please help. #jio #gigafibre #jiocare
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शशांक 'शाक' पाण्डेय (@imPandey_Shanky) reported from Kanpur, Uttar Pradesh@reliancejio @airtelindia my Grandfather was using these both sim in his Redmi Note 10 Mobile Phone when it was Stolen today, so is there anyway possible that if I provide you IMEI and Invoice and everything, you could help me get it back? It would really mean a lot to my Family.
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Anurag Agrawal (@AnuragA82202735) reported from Kanpur, Uttar PradeshMy jio fiber and stb trial plan expired on 27th December'21, and I have informed team of jio to give up my service but jio havent took cognizance of it and didnt send their person to collect the hardware and initiate refund. Kindly help me asap @JioCare @reliancejio @MIB_India
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Prashant Dubey (@BPrashantdubey) reported from Kanpur, Uttar Pradesh@reliancejio i want to port my no to jio howecer have 2 queries 1- there is recharge left till feb for current service provider will it be carried forwarded to you 2- want to change my number and no call forward which i want to port so is it possible
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dhruv gupta (@dhruvg1998) reported from Kanpur, Uttar Pradesh@reliancejio @JioCare Network issue in our location bit jio team not solved please improved in case we port out jio number to other network Mob: 8004669956 Kanpur
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NISHAD 【ANKIT】 (@6ca90a65483b4ac) reported from Kanpur, Uttar Pradesh@JioCare Day by day Jio's networks are getting very bad, call problems are happening, calls are getting disconnected.
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Nitin Tripathi (@NitinTripathiup) reported from Kanpur, Uttar PradeshVery Bad Network Quality Of @reliancejio & @Airtel_Presence
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Suraj Singh (@SURAJ_SINGH_95) reported from Kanpur, Uttar Pradesh@JioCare Due to unforeseen circumstances, there is a delay in the restoration of JioFiber services for Service ID 5123580381 in your area. Please be rest assured that our team is constantly working to restore the same on priority. Services are likely to get restored by 28-11-2021 04:26 AM
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SHUBHAM SONKER (@SHUBHAM24176329) reported from Kanpur, Uttar Pradesh@reliancejio Will jio people change anyone's number from 4g to 5g with their mind and how many people like me must be facing network problem. And when you call Jio's 198 to tell the problem, no one even picks up the call.
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Asil Talyani (@zeeshanhashmat) reported from Kanpur, Uttar Pradesh@JioCare my no. is not working from past two weeks after complaining lots of time my no. is still not working. You guys are real fraud @DoT_India
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Jay Singh Patel (@JaySing03805988) reported from Bhagwantpur, Uttar Pradesh@JioCare @reliancejio Dear Sir / Madam, where I am staying here the network speed is very slow. Network speed is very slow from 17:00 till late night in the evening. #Online class
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taufeek raza (@taufeek7) reported from Bhagwantpur, Uttar PradeshProblem Still Same..... Call Is Not Connecting With Jio... Worst Service.. Network Failure👎👎 @JioCare @reliancejio
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अनिरुध सिंह (@anindian2190) reported from Kanpur, Uttar Pradesh@JioCare very very bad experience facing in jio stores no one want to do service in stores they just delaying
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taufeek raza (@taufeek7) reported from Paramsukh Khera, Uttar PradeshWorst Conection Speed @JioCare @reliancejio
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Ayush srivastava (@ayush109288) reported from Unnāo, Uttar Pradesh@JioCare I need to visit centre as they have disabled sim without any issue
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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HANUMAN JAKHAR (@hrjakharjat) reported@JioCare 5G network has been very weak in my area [Doongeron ka tala] for the past 1 months — signal drops the moment I switch hands/change phone position. Called customer care multiple times, no resolution yet. Please look into this urgently. #JioNetworkIssue" @reliancejio
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Jagatjit Panda (@jagatjitpanda) reported@Ajaykumaarji @airtelindia @reliancejio If BSNL Provided good Calling Network, Let Alone 3G or 4G, we would've shifted to BSNL Eons back. This leeching off by Jio and Airtel with regular price hikes and no cheap alternatives is really a burden on the common man.
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I_m_Anwesh (@AnweshkuNayak) reported@JioCare Engineer came, checked & said router change required and today it’s not possible so he left and said by tomorrow EOD it will get resolved. What I will do until then, from yesterday night till now I am not using internet but paid for it. Will I get compensation for this issue ?
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Sandeep Dagar (@Dehatiudaan) reportedMy JioFiber service has been down since 12/8/26 I raised a complaint, but the engineer visit is being repeatedly rescheduled I am facing extreme inconvenience due to this constant delay Requesting an immediate resolution Mob: 7015572730 Mandkola, Palwal, HR @JioCare @reliancejio
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Rajvardhan Thakare 🇮🇳 (@RajT96) reported@JioCare internet speed is extremely slow
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Pavan Sharma (@pavanturaga18) reportedThe engineer also tried to complete the required pole-photo verification using another phone instead of properly following the installation process, which apparently wasn’t accepted by the Jio system. Since then, no resolution @reliancejio @JioCare Please look into this urgently
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Pravin G (@gmpravin79) reported@reliancejio ₹1,200 refund pending for 9+ months! Paid for JioFiber relocation on 2 Nov 2025. Service unavailable, so I cancelled and returned the device. Jio confirmed on Dec 13 that the refund was initiated and promised within 7 days. Still nothing @JioCare @jio_fiber
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Dr. Vishal Gupta (@VishalGupta2210) reported@JioCare Already sent. Kindly check. I think I need to change the service provider. @jiocare u will loose atleast 5 connections/ numbers if I port. All of my family members are currently using Jio.
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HawkEye(ହକ୍ ଆଇ) (@HawkEye_Odia) reported@JioCare @reliancejio Really important for me. Please, I need a quick resolution on this. I can't attend this exam from public place or public wifi. I need quick resolution on this. SR00002NFH76
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VEDURLA SANKET (@VEDURLASANKET) reported@JioCare @jio_fiber Pls disconnect the wifi and stop harassing my senior citizen parent.history of poor connection,consistent issues with the wifi,yet your bill gets generated on time.don't want any offer,or counselling from you, please remove the wires and the connections