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Reliance Jio outages and service status in Kanpur, Uttar Pradesh

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Kanpur, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received May 22, 4:31 PM GMT+5:30.
  • 76% Internet (76%)
  • 12% Total Blackout (12%)
  • 12% Wi-fi (12%)

The latest reports from users having issues in Kanpur come from postal codes 208001 , 208008 , 208023 , 208021 and 208027 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kanpur, Uttar Pradesh

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kanpur, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 23: Problems at Reliance Jio

Reliance Jio is having issues since 07:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kanpur, Uttar Pradesh

The most recent Reliance Jio outage reports came from the following cities: Kanpur.

CityProblem TypeReport Time
Kanpur Internet 18 hours ago
Kanpur Internet 2 days ago
Kanpur Internet 3 days ago
Kanpur Internet 3 days ago
Kanpur Internet 4 days ago
Kanpur Total Blackout 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kanpur, Uttar Pradesh

Latest outage, problems and issue reports in Kanpur and nearby locations:

  • imPandey_Shanky
    शशांक 'शाक' पाण्डेय (@imPandey_Shanky) reported from Kanpur, Uttar Pradesh

    @reliancejio @airtelindia my Grandfather was using these both sim in his Redmi Note 10 Mobile Phone when it was Stolen today, so is there anyway possible that if I provide you IMEI and Invoice and everything, you could help me get it back? It would really mean a lot to my Family.

  • SURAJ_SINGH_95
    Suraj Singh (@SURAJ_SINGH_95) reported from Kanpur, Uttar Pradesh

    Due to unforeseen circumstances, there is a delay in the restoration of JioFiber services for Service ID 5123580381 in your area We apologise for the inconvenience caused and appreciate your co-operation what rubbish ? @jio_gigafiber @JioCare @TRAI what about our work ? And bill

  • maithilvivek
    VIVEK (@maithilvivek) reported from Kanpur, Uttar Pradesh

    @Nitya69855790 @reliancejio @JioCare Same is here. Data speed itls too poor. Even jio app cant open.

  • SURAJ_SINGH_95
    Suraj Singh (@SURAJ_SINGH_95) reported from Kanpur, Uttar Pradesh

    @JioCare Not resolve we are facing problem still .....

  • zaidalam29
    Being_ZaidAlam (@zaidalam29) reported from Kanpur, Uttar Pradesh

    @JioCare there is speed problem in my home now a days 2 and 3 month ago it was good in speed but now a days mainly in night after 8 PM msg can't send atleast you give us minimum speed 200 kb per sec please solve it this is my jio number 7785971487 @TRAI

  • ANKIT240594
    Ankit Srivastava (@ANKIT240594) reported from Unnāo, Uttar Pradesh

    @JioCare i requested for physical sim changeto esim.but the qr code provided by email is showing as expired and now no network in physical sim. Kindly guide what to do with expired qr code

  • tiwariuno
    Rahul Tiwari (@tiwariuno) reported from Kanpur, Uttar Pradesh

    @JioCare Village tudhkpur chenpur bagavant nagar pin209864 5 km area not work please musically help

  • Alpha_mishra18
    Aarav Mishra (@Alpha_mishra18) reported from Kanpur, Uttar Pradesh

    @JioCare what's problem with you internet speed

  • SNSingh89060157
    SN Singh (Retd) (@SNSingh89060157) reported from Kanpur, Uttar Pradesh

    @JioCare It is unfortunate to write complain before such network. Because from my Jio no. Number starting with 1800 i. e. Toll Free numbers are not getting dialed. it is confirmed that with other Jio no. also Tall Free No. are not getting dialed. If so I must discontinued Jio No.

  • dhruvg1998
    dhruv gupta (@dhruvg1998) reported from Kanpur, Uttar Pradesh

    @airtelindia @JioCare @reliancejio Week network in our area From last 1 year please send network team and improve your network

  • av8263
    Amit Vishwakarma (@av8263) reported from Kanpur, Uttar Pradesh

    @JioCare please solve my problem. keep this work .

  • SNSingh89060157
    SN Singh (Retd) (@SNSingh89060157) reported from Kanpur, Uttar Pradesh

    @JioCare I sent my no. & alternate no. In box. Kindly resolve the problem so that I may dial to toll free no. Starting 1800. I surprised when I dialed Jio help line no. +91-18008899999 which was not connected. When I tried with 199 could not contacted representetive.

  • iamshiv_ps
    Shivendra Pratap Singh (@iamshiv_ps) reported from Kanpur, Uttar Pradesh

    @reliancejio , @JioCare :- I need Jio Fiber connection. Paid the amount for the connection. Technician denied to provide the connection and initiated the refund. I am not residing in rural area. Please help to get the connection asap

  • prashant4bjp
    प्रशान्त पाण्डेय 🇮🇳🚩 (@prashant4bjp) reported from Kanpur, Uttar Pradesh

    @JioCare @reliancejio internet service is not working in my mobile and jio dongle at Barra 8 Kanpur Nagar Uttar Pradesh. Both have active net plan. Plz resolve the issue asap.

  • ashutoshsri70
    Ashutosh Srivastava (@ashutoshsri70) reported from Kanpur, Uttar Pradesh

    @JioCare no care for my complaint with regard to jio fiber..

  • amolekapoor
    Amol Kapoor (@amolekapoor) reported from Kanpur, Uttar Pradesh

    @reliancejio Hey jio, Experiencing pathetic 4G network of your company. Call drops 8/10 calls. Every jio to jio numbers facing the issue. No support yet from your customer care. Pin 208012 Bad service.

  • ashishd30
    Ashish Dubey (@ashishd30) reported from Kanpur, Uttar Pradesh

    @JioCare jio fibre is not working in our area any update

  • Subroto78457048
    Advocate Subroto Mukherjee (@Subroto78457048) reported from Kanpur, Uttar Pradesh

    @reliancejio Your network is not working properly in kanpur UP. Please look in to this... @TRAI

  • CGRahulThakur
    Thakur Rahul Singh Rajawat (@CGRahulThakur) reported from Kanpur, Uttar Pradesh

    @reliancejio @JioCare Internet speed 30-40 kb all the time. But no one fix this from jio team. Also ignore calls and massage jio care Assistance. My jio number 9415712781 And 9140959532 Both reached with 599 but speed 30-40kb how can I manage ?? I think last option is port to other operator.

  • AnuragA82202735
    Anurag Agrawal (@AnuragA82202735) reported from Kanpur, Uttar Pradesh

    My jio fiber and stb trial plan expired on 27th December'21, and I have informed team of jio to give up my service but jio havent took cognizance of it and didnt send their person to collect the hardware and initiate refund. Kindly help me asap @JioCare @reliancejio @MIB_India

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • frostatmidnite
    Frost At Midnite (@frostatmidnite) reported

    @JioCare Hi! It has been well over 24 hours since the internet got cut off. There has not been any response to this issue other than a status update. All this happened because one tech installed a connection and cut ours in the process. How much more time does it take to rectify this???

  • mahendradave
    शून्य (Dzero) (@mahendradave) reported

    @JioCare @Lawyer_Kalpana Area me koi local WiFi wala dekho they give much better service and they r responsible and answerable.

  • SamarnathM
    Samarnath Mandal (@SamarnathM) reported

    @JioCare @TRAI Dear Team, I'm receiving harassing calls from Jio Customer Care. Recharging a number is a customer's personal choice. Why are agents calling from non-official numbers and threatening to block my number if a recharge isn't done?

  • SREEDHARMKKris1
    SREEDHAR.M.K Krishna (@SREEDHARMKKris1) reported

    @JioCare Thanks! Mere expressions like “regret inconvenience”won’t reflect any CARE for Customer! Recharge for Rs889/-was wrongly made to my another number thro which I recharged! Should a Co like Reliance-JIO hold back money paid by mistake! Unethical! Pl Provide Mail IDs of GM/CEO!

  • BforBharat
    𝕭𝖍𝖆𝖆𝖗𝖆𝖙𝖘𝖍𝖆𝖗𝖒𝖆𝖔𝖋𝖋𝖎𝖈𝖎𝖆𝖑 (@BforBharat) reported

    @JioCare Haven't received any resolution yet.

  • raj_jithu
    Jithu Raj (@raj_jithu) reported

    @JioCare hi my prepaid mobile is disconnected. Please help with a activation code. Jio store is asking

  • manavtarunn
    TARUN (@manavtarunn) reported

    @JioCare Will I get a service extension now?

  • sohilsingh22
    Sohil Singh Jhuti (@sohilsingh22) reported

    @reliancejio @JioCare you guys don’t care at all! Customers pay for service and this is what we get? Been 2 days and almost 3 no my Fiber isn’t working after raising the complaint it still says “Assigning Engenier” when will it happen after man lands on Mars? #shame #poorseevice

  • 70756C6B6974
    Pulkit Thakur (@70756C6B6974) reported

    @reliancejio @JioCare @jio_fiber And the response I get is another automated email telling me to again use MyJio, WhatsApp, or call support — the same channels that are already not helping. This is beyond frustrating when the internet has been unstable for days.

  • AaquibSiddiqui8
    Aaquib Siddiqui (@AaquibSiddiqui8) reported

    After sending the port message, your customer executive called and I explained the reason continuous call drops for both caller and receiver for months. I was promised it would be fixed, but 3 days later the issue is still the same. Empty promises Fix your network. @reliancejio