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Reliance Jio outages and service status in Kanpur, Uttar Pradesh

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Kanpur, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received May 24, 5:10 PM GMT+5:30.
  • 89% Internet (89%)
  • 5% Total Blackout (5%)
  • 5% Wi-fi (5%)

The latest reports from users having issues in Kanpur come from postal codes 208001 , 208008 , 208021 , 208027 and 208020 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kanpur, Uttar Pradesh

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kanpur, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 26: Problems at Reliance Jio

Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kanpur, Uttar Pradesh

The most recent Reliance Jio outage reports came from the following cities: Kanpur.

CityProblem TypeReport Time
Kanpur Internet 2 days ago
Kanpur Internet 2 days ago
Kanpur Internet 2 days ago
Kanpur Internet 2 days ago
Kanpur Internet 4 days ago
Kanpur Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Kanpur, Uttar Pradesh

Latest outage, problems and issue reports in Kanpur and nearby locations:

  • Faizul2109
    Faizul Hasan (@Faizul2109) reported from Kanpur, Uttar Pradesh

    @JioCare @reliancejio @reliancegroup why are you saying in your ads that your service is availabe every where in each and every villages and cities m living in kanpur Naubasta east and still not able to get the jiofibre connection ..

  • DHARMEN60661988
    DHARMENDRA GUPTA (@DHARMEN60661988) reported from Kanpur, Uttar Pradesh

    @JioCare network is very poor in last 3 days jii network is back side of my house

  • RajatSaluja1202
    Rajat Saluja (@RajatSaluja1202) reported from Kanpur, Uttar Pradesh

    @reliancejio @JioCare @TRAI : Network has been pathetic for me 9588471839. Not able to recieve or dial calls. Every 5 mins phone needs a restart for making up the calls. Data is working fine. Not sure what is wrong with calling mechanism. Jio store Kakadev not able to resolve.

  • zeeshanhashmat
    Asil Talyani (@zeeshanhashmat) reported from Kanpur, Uttar Pradesh

    @JioCare my no. is not working from past two weeks after complaining lots of time my no. is still not working. You guys are real fraud @DoT_India

  • iambrahem1
    iambrahem(Dheet) (@iambrahem1) reported from Kanpur, Uttar Pradesh

    @MKBHD Netwk is bad. Pls switch to @reliancejio

  • SURAJ_SINGH_95
    Suraj Singh (@SURAJ_SINGH_95) reported from Kanpur, Uttar Pradesh

    @JioCare Due to unforeseen circumstances, there is a delay in the restoration of JioFiber services for Service ID 5123580381 in your area. Please be rest assured that our team is constantly working to restore the same on priority. Services are likely to get restored by 28-11-2021 04:26 AM

  • SURAJ_SINGH_95
    Suraj Singh (@SURAJ_SINGH_95) reported from Kanpur, Uttar Pradesh

    Due to unforeseen circumstances, there is a delay in the restoration of JioFiber services for Service ID 5123580381 in your area We apologise for the inconvenience caused and appreciate your co-operation what rubbish ? @jio_gigafiber @JioCare @TRAI what about our work ? And bill

  • dhruvg1998
    dhruv gupta (@dhruvg1998) reported from Kanpur, Uttar Pradesh

    @JioCare @reliancejio @reliancegroup Jio network is very poor we complain many times but no action from team jio Signal is very poor no internet in our area Mob 8004669956

  • VipinDubey78
    Vipin Dubey 🇮🇳 (@VipinDubey78) reported from Kanpur, Uttar Pradesh

    @JioCare I am not able to avail your Jio fiver facility since yesterday night, I have also requested for service and got time slot today afternoon but no service man has come from Jio fiber till now and your customer service is saying that I can't help it , please help #jiofiber

  • NitinTripathiup
    Nitin Tripathi (@NitinTripathiup) reported from Kanpur, Uttar Pradesh

    Very Bad Network Quality Of @reliancejio & @Airtel_Presence

  • Abhishe38158619
    Abhishek Gupta (@Abhishe38158619) reported from Kanpur, Uttar Pradesh

    @JioCare why now most of of the website is not opening abd also many app is not working. And same is running when I switch to vi internet. Kya ho rakha h ajkl. Kindly look into this matter in urgent and now please don't ask the name of website or app.

  • taufeek7
    taufeek raza (@taufeek7) reported from Paramsukh Khera, Uttar Pradesh

    Worst Conection Speed @JioCare @reliancejio

  • dhruvg1998
    dhruv gupta (@dhruvg1998) reported from Kanpur, Uttar Pradesh

    @airtelindia @JioCare @reliancejio Week network in our area From last 1 year please send network team and improve your network

  • jit02pat
    जीतESH_पाठK🇮🇳 (@jit02pat) reported from Kanpur, Uttar Pradesh

    @reliancejio @RelianceMobile my mobile internet and network is so week from some days. And my recharge period will over on 15 June . Kindly tell me will you improve the network and internet or not reply me then I recharge my plan other wise I will quit.

  • samajwadidkraja
    एड० देवेन्द्र राजा (@samajwadidkraja) reported from Kanpur, Uttar Pradesh

    @JioCare Earlier networks were coming very well in my area but since 6 months the network is coming very less, many times no solution is found on the basis of complaint.

  • maithilvivek
    VIVEK (@maithilvivek) reported from Kanpur, Uttar Pradesh

    @Nitya69855790 @reliancejio @JioCare Same is here. Data speed itls too poor. Even jio app cant open.

  • LKGupta08
    L K Gupta (@LKGupta08) reported from Kanpur, Uttar Pradesh

    @reliancejio your network is very slow. Even not able to chat live through my jio app. Pl resolve issue.

  • bhasin_ankur
    Ankur Bhasin (@bhasin_ankur) reported from Kanpur, Uttar Pradesh

    @JioCare extremely disappointed with Jio Fiber services in Kanpur, Uttar Pradesh. Right from installation (8/Mar/21) till date. Zero support from the installation team. Wrong information given at the time of installation. Luckily I am in free trial. @MukeshAmba

  • animesh0730
    Animesh Sharma (@animesh0730) reported from Kanpur, Uttar Pradesh

    @JioCare Hi Team, I have a jio fiber connection which is down now. I am unable to log a complaint also as your services are down.

  • Nitintripathiin
    Mithun Chakraborty (@Nitintripathiin) reported from Kanpur, Uttar Pradesh

    @JioCare Very bad service

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ShikharTrades
    Shikhar (@ShikharTrades) reported

    @JioCare My connection is Jio AirFiber, not regular JioFiber. Please confirm whether the issue is related to AirFiber tower/backend fiber backbone instability or routing problems. If yes, then kindly provide actual time and realistic timeline to fix it instead of repeated generic replies.

  • singh_virendra7
    virendra singh (@singh_virendra7) reported

    It's almost One month no updates from @JioCare is this your service which takes one to two months to solve costomers problems??

  • PatelJashavant
    Jashavant Patel (@PatelJashavant) reported

    @reliancejio very bad service in our village... villagers feel that they are cheated...Alas !

  • mittalarunkumar
    Aarun K Mittal (@mittalarunkumar) reported

    @reliancejio @JioCare if you dont wont to allow to port then tell it very clearly. Why so much restriction. Following up with last 1.5 months still no luck UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider.

  • angloadda
    Angloadda (@angloadda) reported

    The only two telecom players in broadband - Jio & Airtel are giving pathetic customer services even to Premium Customers. In today's time, they are working like we are in 80s. No accountability, changes schedule without informing.. @airtelindia @JioCare

  • zoya_khan_7_8_6
    Zoya khan (@zoya_khan_7_8_6) reported

    @reliancejio @JioCare @jio_fiber Your fiber service is stopped in my pincode 802119 from last 6 days and still no action..just delaying it . I have already paid the bill till November.

  • hrajendr85
    GreenRule (@hrajendr85) reported

    @JioCare @reliancejio Still no action and I get reminders to pay the bill for a service which I havent used for past one month. Operational efficiency shouldn't just apply to collections; it needs to apply to resolutions. Charging late fees on a non-functional service that has been reported for a month is a quick way to erode customer trust. Standardizing a "pause billing during outage" protocol should be fundamental.

  • HiteshKuma11
    Hitesh Kumar (@HiteshKuma11) reported

    @JioCare @reliancejio Why so many delays? Your support informed me my Jio AirFiber installation appointment was on 13 May, and today is 26 May. Every day I’m only getting excuses and “tomorrow” promises. Please resolve this immediately. Name: Hitesh Order No: NO0001DGTBIE

  • HiteshKuma11
    Hitesh Kumar (@HiteshKuma11) reported

    @JioCare @reliancejio It’s been 15+ days since I booked Jio AirFiber and I’m still getting only excuses. Technician is not listening and keeps giving false promises daily. Install it by tomorrow or I’ll cancel my order and disconnect all Jio services. #JioAirFiber

  • the_yadhanin
    யாதெனின் (@the_yadhanin) reported

    I redeemed a Rs 300 JioHome Credit Voucher for my JioHome number and received confirmation with Transaction ID. The email said the amount would be adjusted in my next postpaid bill but the credit is not reflected in my latest bill. @JioCare @reliancejio kindly help!!