Reliance Jio outages and service status in Kanpur, Uttar Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Kanpur, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 9, 9:05 PM GMT+5:30.
- Internet (58%)
- Wi-fi (33%)
- Total Blackout (8%)
The latest reports from users having issues in Kanpur come from postal codes 208001 , 208023 , 208008 , 208020 and 208021 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kanpur, Uttar Pradesh
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kanpur, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 13: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kanpur, Uttar Pradesh
The most recent Reliance Jio outage reports came from the following cities: Kanpur.
| City | Problem Type | Report Time |
|---|---|---|
 Kanpur
|
Internet | 4 days ago |
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Kanpur
|
Internet | 4 days ago |
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Kanpur
|
Internet | 7 days ago |
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Kanpur
|
Internet | 8 days ago |
|
Kanpur
|
Internet | 10 days ago |
|
Kanpur
|
Internet | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Kanpur, Uttar Pradesh
Latest outage, problems and issue reports in Kanpur and nearby locations:
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VIJAYAI BHAV (@arora_dileep) reported from Kanpur, Uttar Pradesh@JioCare I m existing JIO Customer & also have a Voda idea no which I want to port to Jio in my Wife's name. But Jio Store at KAKADEV KANPUR is insisting for Biometric identification of my wife. Since she is a Senior Citizen her Biometrics can't be captured . Please help.
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SN Singh (Retd) (@SNSingh89060157) reported from Kanpur, Uttar Pradesh@reliancejio Wants to port this number with some other service providers.
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gaurav awasthi (@gaurav_hindu786) reported from Kanpur, Uttar Pradesh@JioCare I have problems , with jio fiber connection no. 3561443 , I think problem with connection joint with poll . Please solve this problem . Immediately
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Rajat Saluja (@RajatSaluja1202) reported from Kanpur, Uttar Pradesh@reliancejio @JioCare @TRAI : Network has been pathetic for me 9588471839. Not able to recieve or dial calls. Every 5 mins phone needs a restart for making up the calls. Data is working fine. Not sure what is wrong with calling mechanism. Jio store Kakadev not able to resolve.
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dhruv gupta (@dhruvg1998) reported from Kanpur, Uttar Pradesh@reliancejio @JioCare Network issue in our location bit jio team not solved please improved in case we port out jio number to other network Mob: 8004669956 Kanpur
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Nitin Tripathi (@NitinTripathiup) reported from Kanpur, Uttar PradeshVery Bad Network Quality Of @reliancejio & @Airtel_Presence
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dhruv gupta (@dhruvg1998) reported from Kanpur, Uttar Pradesh@JioCare @reliancejio @reliancegroup Jio network is very poor we complain many times but no action from team jio Signal is very poor no internet in our area Mob 8004669956
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Raif Hasan (@RaifHasan3) reported from Kanpur, Uttar PradeshDear @ViCustomerCare I have complained many times for network issue but till now there is no solution and it has been 2 months since the network failure, @JioCare is better service than yours ! Now Kindly port me in @JioCare 
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Ashutosh Srivastava (@ashutoshsri70) reported from Kanpur, Uttar Pradesh@JioCare no care for my complaint with regard to jio fiber..
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Shivendra Pratap Singh (@iamshiv_ps) reported from Kanpur, Uttar Pradesh@reliancejio , @JioCare :- I need Jio Fiber connection. Paid the amount for the connection. Technician denied to provide the connection and initiated the refund. I am not residing in rural area. Please help to get the connection asap
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L K Gupta (@LKGupta08) reported from Kanpur, Uttar Pradesh@reliancejio your network is very slow. Even not able to chat live through my jio app. Pl resolve issue.
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Abhishek Tiwari (@imabhishek_1301) reported from Unnāo, Uttar Pradesh@JioCare @reliancejio what kind of a service is this i am trying since yesterday to get my issue resolved but in every 2-3 hours i get one message from your team asking rubbish question . Either you refund my amount or activate 999 plan on my jio fiber which i tried recharging
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Amit Vishwakarma (@av8263) reported from Kanpur, Uttar Pradesh@JioCare please solve my problem. keep this work .
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Fahad husain (@PranksKe) reported from Kanpur, Uttar Pradesh@JioCare Nhi network problem nhi hai jb se maine sim exchange kraya hai tb se problem hai
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Ravi Patel (@PatelRavi2016) reported from Kanpur, Uttar Pradesh@JioCare @reliancejio Jio network is blackout in my area no pre paid and post paid network is working...no call and network is working in Gujaini near SBI bank pin code 208022
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Deepanshu Tiwari (@ajjukaladka) reported from Kanpur, Uttar Pradesh@JioCare Thanks for showing care @JioCare I am staying in Center of the city and still waiting from 2years to extend cable for few kilometres. I already have requested for getting connection and found no success. If possible extend fiber network near Awas vikas, hanspuram,Naubasta,Kanpur
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Gaurav Kushwaha (@gaura_g) reported from Kanpur, Uttar Pradesh@AmazonHelp @JioCare @reliancejio reply awaited issue still persist
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Siddharth Nigam (@sidtrek) reported from Kanpur, Uttar PradeshCurrently one of the worst internet service provider is #jio #reliancejio @reliancejio @reliancegroup
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SN Singh (Retd) (@SNSingh89060157) reported from Kanpur, Uttar Pradesh@JioCare I sent my no. & alternate no. In box. Kindly resolve the problem so that I may dial to toll free no. Starting 1800. I surprised when I dialed Jio help line no. +91-18008899999 which was not connected. When I tried with 199 could not contacted representetive.
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L K Gupta (@LKGupta08) reported from Kanpur, Uttar Pradesh@JioCare Your Jio Network is very slow, not able to chat live through myjio app. Pl resolve issue.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rahat Ali (@ali_rahat_) reportedHey @jiocare @jiofiber @reliancejio Do we have option to call you because whenever I call on 1800 896 9999 IVR disconnect after repeating same word- we are facing issues in your area …. We almost 20 family having internet issue since last two week. #jioscam #jiofiber
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Rahul Trivedi (@rahultrivedi78) reported@JioCare Dear Durgesh kindly resolve my issue asap it's very urgent
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Vish Poojary (@VishPoojary3) reported@JioCare my repeated calls. And today your technical team argued with my family very arrogantly and shouting. Technician (name: Sinan, he reluctantly gave his name) was very rude, and he is sub agency, AND HENCE NOT RESPONSIBLE FOR JIO COMMITMENTS. Since I have been waiting for new
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Dileep (@mrdileep4) reported@JioCare SR000035O109 was to be updated by 13/05/2026 8:04 AM, but not updated yet? The third deadline is over. What to do next? As per your pathetic service, Please process the refund within 24 hrs so that I can move to another service. Otherwise I will go to the consumer court. Thanks
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Versatile Trader (@TraderVersatile) reported@JioCare submitted MNP request to Jio on 24.04.26, provided UPC code & paid 349 , but even after 15+ days my no is still not ported.Complaint No: SR000034XN0B No response from CC, nodal officer or appellate authority. PG Portal complaint already filed. Please resolve urgently
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Nil (@iamniladri700) reported@JioCare @reliancejio Tradingview app is not being opened on Jio network. Please fix. Everything else is working fine.
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Roy's Adventure World (@s_roy21166) reported@JioCare @reliancejio want to understand your policy in refunding amount for a booking against which installation of Jio Fiber was never done. NO0001D11DP8 and SR000034IBJN was raised with an assurance of refunding the amount within 10 working days. Do we need to go legally!!!
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Abhiraj Sharma (@AbhirajSha43075) reported@JioCare @jio_fiber You shits, I want you to cancel my subscription ASAP. I'll not pay you a single dime if you take any more time. My fiber no is +91-1293173477. @jagograhakjago I am filing a consumer case against these frauds. Sharing details soon. #scamers #jio #reliance
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smquadri (@smquadri007) reportedJio internet services are getting pathetic worst ...past 3 days i didn't have internet at my place.daily i am calling customer service but no response till now. i do have airtel internet at my office and never face this kind of pathetic service.@RelianceJioCare @reliancejio
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Vijay Singh (@VijaySingh26094) reported@JioCare I'm experiencing no network signal in my area, with dropped calls, and intermittent incoming and outgoing calls. The internet doesn't work at all. No internet connection is available. I'm getting such a poor network today. 7503268771