Reliance Jio outages and service status in Kanpur, Uttar Pradesh
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Kanpur, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 18, 6:32 PM GMT+5:30.
- Internet (62%)
- Wi-fi (23%)
- Total Blackout (15%)
The latest reports from users having issues in Kanpur come from postal codes 208001 , 208023 , 208008 and 208021 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kanpur, Uttar Pradesh
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kanpur, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Reliance Jio
Reliance Jio is currently having issues. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kanpur, Uttar Pradesh
The most recent Reliance Jio outage reports came from the following cities: Kanpur.
| City | Problem Type | Report Time |
|---|---|---|
 Kanpur
|
Total Blackout | 13 hours ago |
|
Kanpur
|
Internet | 19 hours ago |
|
Kanpur
|
Internet | 9 days ago |
|
Kanpur
|
Internet | 10 days ago |
|
Kanpur
|
Internet | 13 days ago |
|
Kanpur
|
Internet | 13 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Kanpur, Uttar Pradesh
Latest outage, problems and issue reports in Kanpur and nearby locations:
-
Asil Talyani (@zeeshanhashmat) reported from Kanpur, Uttar Pradesh@JioCare my no. is not working from past two weeks after complaining lots of time my no. is still not working. You guys are real fraud @DoT_India
-
Vaibhav Chauhan (@Vaibhav76817404) reported from Kanpur, Uttar Pradesh@JioCare I have shared the details, hope my issue will be resolved.
-
Abhishek Tiwari (@imabhishek_1301) reported from Unnāo, Uttar Pradesh@JioCare @reliancejio what kind of a service is this i am trying since yesterday to get my issue resolved but in every 2-3 hours i get one message from your team asking rubbish question . Either you refund my amount or activate 999 plan on my jio fiber which i tried recharging
-
-
Dakshnotes (@DakshGoklani) reported from Kanpur, Uttar PradeshVery bad service from last 24 hours no action has been taken by @JioCare @reliancejio and now after i Twitted complaint about my services the every one is calling me for what happens
-
Devendra S Bhadauria (@imdevendrasingh) reported from Kanpur, Uttar Pradesh@JioCare @reliancejio @AmbaniTina plz help us to gear up the ground technician team my wife is disrupt since last 4 days no one came to rectify. Everyone is lying or making fool asking extra money to workout. If you can't deliver plz return my subscription .
-
gaurav awasthi (@gaurav_hindu786) reported from Kanpur, Uttar Pradesh@JioCare my jio fiber connection no. 05123561443 , my connection wire is disconnected from the poll , please imidiatly solve my problem ,. I have again facing this problem , please provide me parmanent solution .
-
VIVEK (@maithilvivek) reported from Kanpur, Uttar Pradesh@Nitya69855790 @reliancejio @JioCare Same is here. Data speed itls too poor. Even jio app cant open.
-
Mahakal_Bhakt (@Ashwani41742543) reported from Kanpur, Uttar Pradesh@reliancejio @JioCare twice recharged my father’s mobile number still voice calls not active, customer care is not providing any options to talk to them other than ivrs. chatbot also used but of no use ….
-
Ayush srivastava (@ayush109288) reported from Unnāo, Uttar Pradesh@ViCustomerCare When can I expect the problem resolution. It had been month no solution provided for problem. I can't use my phone. @reliancejio @airtelindia are you also providing same kind of service
-
अनिरुध सिंह (@anindian2190) reported from Kanpur, Uttar Pradesh@JioCare very very bad experience facing in jio stores no one want to do service in stores they just delaying
-
Rajat Saluja (@RajatSaluja1202) reported from Kanpur, Uttar Pradesh@reliancejio @JioCare @TRAI : Network has been pathetic for me 9588471839. Not able to recieve or dial calls. Every 5 mins phone needs a restart for making up the calls. Data is working fine. Not sure what is wrong with calling mechanism. Jio store Kakadev not able to resolve.
-
Jyoti Yadav (@JyotiYa11784235) reported from Kanpur, Uttar Pradesh@JioCare I have recieved the latest time for 8th april. Do you really think this the right policy to treat a customer like this. I want it to be complete by today only.
-
SN Singh (Retd) (@SNSingh89060157) reported from Kanpur, Uttar Pradesh@JioCare It is unfortunate to write complain before such network. Because from my Jio no. Number starting with 1800 i. e. Toll Free numbers are not getting dialed. it is confirmed that with other Jio no. also Tall Free No. are not getting dialed. If so I must discontinued Jio No.
-
Anna Bhaiya (@prashant_max777) reported from Kanpur, Uttar Pradesh@reliancejio Can you please look at the network strength in the area of Barra-4 Kanpur UP Pin CoDE - 208027 This is a very pathetic network on the occasion of the announcement of 5G.
-
Namo2020 (@indiafirst202) reported from Kanpur, Uttar Pradesh@JioCare call forwarding is not working in jio no. Can you check why it's not working? 🤔 🤔 🤔
-
L K Gupta (@LKGupta08) reported from Kanpur, Uttar Pradesh@reliancejio your network is very slow. Even not able to chat live through my jio app. Pl resolve issue.
-
SN Singh (Retd) (@SNSingh89060157) reported from Kanpur, Uttar Pradesh@reliancejio Wants to port this number with some other service providers.
-
Abhishek Gupta (@Abhishe38158619) reported from Kanpur, Uttar Pradesh@JioCare why now most of of the website is not opening abd also many app is not working. And same is running when I switch to vi internet. Kya ho rakha h ajkl. Kindly look into this matter in urgent and now please don't ask the name of website or app.
-
Pooja Sharma (@Poojashubh1610) reported from Unnāo, Uttar Pradesh@JioCare @reliancejio @_MukeshAmbani these days jio network is very bad in our area and we are suffering alot,jio is very perticular to close services when plan is expired but does not care about how they are serving their costomers.Kindly fix this,as many people works from home
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
𝚜𝚞𝚍𝚒𝚙 (@iam_Sudip) reported@JioCare JIO is aggressively pushing frequent ads on JioTV+ (STB). Boot-up ads were still understandable, but now ads pop up frequently even while watching channels. The worst part is the double audio - from the TV channel + Jio ad. This seriously ruins the viewing experience.
-
Aviral Aggarwal (@aggarwal_aviral) reported@JioCare No single follow up from jio customer team , I am the only one following up bye don't want any Help
-
mehul bhatt (@mehulbhatt4u) reported@JioCare @reliancejio Thank you for the response. However, similar assurances have been shared repeatedly without any actual resolution or timeline. Requesting a specific status update and expected closure date, as the issue has been pending since 29 March 2026. #JioFiber #RefundDelay
-
mehul bhatt (@mehulbhatt4u) reported@JioCare @reliancejio Requesting you to kindly cancel the voucher/order and process the refund to the original payment source at the earliest. Also request you to share the expected refund timeline and updated SR/reference number. #JioFiber #RefundDelay #CustomerSupport
-
kerulkataria (@kerulkataria) reported@JioCare I am 21°28' N, 72°57' E. And i am facing this problem from 6 months.
-
Ashish_G (@ASHiSH_G26) reported@JioCare @JioHotstar I bought the ₹949 Jio 2GB 84-day plan on 16th May 2026,which includes jiohotstar subscription as well,but JioHotstar is asking me to subscribe again,It’s already included in my recharge plan but subscription shows unsubscribed.Resolve this issue on priority
-
Varsh (@Varshjain_1) reported@JioCare More than 3 days since I have shared the requested details but there has been no update, no action. Certainly this is not the 1st time I have raised the issue. I have been following up for past 2 months. So, its very clear that there is no intent to resolve and refund my money.
-
Nashim Ahmad (@SheikhNashim7) reported@JioCare nahi bigaad sakta.” This negligence is affecting hundreds of users daily. Kindly treat this matter seriously and take immediate action, otherwise 500+ consumers are ready to disconnect Jio services from this area.
-
Nikhil Thakkar (@NikhilThakkarr) reported@JioCare @reliancejio JioFiber down for 10+ days. 3 tickets closed without visit — SR000035A97X, SR000035GHAH, SR000035RUNJ. Reset gateway, changed credentials — still broken. Captive portal shows payment error on an active plan. TRAI complaint being filed. #JioFiber #ConsumerRig
-
apolitical (@apolitical45322) reported@JioCare How many years do you need to solve this problem?