Reliance Jio outages and service status in Kanpur, Uttar Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Kanpur, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received Jul 9, 10:13 PM GMT+5:30.
- Phone (50%)
- Internet (25%)
- Total Blackout (25%)
The latest reports from users having issues in Kanpur come from postal codes 208021 , 208023 and 208001 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kanpur, Uttar Pradesh
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kanpur, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 11: Problems at Reliance Jio
Reliance Jio is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kanpur, Uttar Pradesh
The most recent Reliance Jio outage reports came from the following cities: Kanpur.
| City | Problem Type | Report Time |
|---|---|---|
 Kanpur
|
Total Blackout | 2 days ago |
|
Kanpur
|
Phone | 10 days ago |
|
Kanpur
|
Phone | 20 days ago |
|
Kanpur
|
Internet | 22 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Kanpur, Uttar Pradesh
Latest outage, problems and issue reports in Kanpur and nearby locations:
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Arpit Khatri (@khatri_arpit) reported from Kanpur, Uttar Pradesh@JioCare Even though I’ve given you details over the private msg still no one has shown to fix the internet. Please refund my money asap. I don’t need your pathetic services. #ReturnMyMoney
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Vipin Dubey 🇮🇳 (@VipinDubey78) reported from Kanpur, Uttar Pradesh@JioCare I am not able to avail your Jio fiver facility since yesterday night, I have also requested for service and got time slot today afternoon but no service man has come from Jio fiber till now and your customer service is saying that I can't help it , please help #jiofiber
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dhruv gupta (@dhruvg1998) reported from Kanpur, Uttar Pradesh@reliancejio @JioCare Network issue in our location bit jio team not solved please improved in case we port out jio number to other network Mob: 8004669956 Kanpur
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Jay Singh Patel (@JaySing03805988) reported from Bhagwantpur, Uttar Pradesh@JioCare @reliancejio Dear Sir / Madam, where I am staying here the network speed is very slow. Network speed is very slow from 17:00 till late night in the evening. #Online class
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शशांक 'शाक' पाण्डेय (@imPandey_Shanky) reported from Kanpur, Uttar Pradesh@reliancejio @airtelindia my Grandfather was using these both sim in his Redmi Note 10 Mobile Phone when it was Stolen today, so is there anyway possible that if I provide you IMEI and Invoice and everything, you could help me get it back? It would really mean a lot to my Family.
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gaurav awasthi (@gaurav_hindu786) reported from Kanpur, Uttar Pradesh@JioCare my jio fiber connection no. 05123561443 , my connection wire is disconnected from the poll , please imidiatly solve my problem ,. I have again facing this problem , please provide me parmanent solution .
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dhruv gupta (@dhruvg1998) reported from Kanpur, Uttar Pradesh@JioCare We used jio network in 2 location 1 1/1 navshell apartment 56 cantt kanpur 2 48/232-233 general ganj kanpur 208001 ( main road)
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Jay Singh Patel (@JaySing03805988) reported from Bhagwantpur, Uttar PradeshRespected sir/mam in my location jio prepaid is not work properly. Downloading speed is very very poor and real speed is 5 kb to 10 kb. Please fix the problem soon..... @reliancejio @JioCare
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Arjun Nigam (@OurJunee) reported from Kanpur, Uttar Pradesh@reliancejio @JioCare Jio gigafibre has still not reached my area in Shyam Nagar, Kanpur. Tired of using other broadbands. Please help. #jio #gigafibre #jiocare
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Gautam Yadav (@GautamY02026637) reported from Kanpur, Uttar Pradesh@JioCare @reliancejio Facing Extremely slow internet speed in Sharda Nagar Kanpur 208025. Can't play videos in YouTube in 480p.
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Ankur Bhasin (@bhasin_ankur) reported from Kanpur, Uttar Pradesh@JioCare extremely disappointed with Jio Fiber services in Kanpur, Uttar Pradesh. Right from installation (8/Mar/21) till date. Zero support from the installation team. Wrong information given at the time of installation. Luckily I am in free trial. @MukeshAmba
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Thakur Rahul Singh Rajawat (@CGRahulThakur) reported from Kanpur, Uttar Pradesh@reliancejio @Facebook @JioCare Internet speed 30-40 kb all the time. But no one fix this from jio team. Also ignore calls and massage jio care Assistance. My jio number 9415712781 And 9140959532 Both reached with 599 but speed 30-40kb how can I manage ?? I think last option is port to other operator.
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Advocate Subroto Mukherjee (@Subroto78457048) reported from Kanpur, Uttar Pradesh@reliancejio Your network is not working properly in kanpur UP. Please look in to this... @TRAI
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Suraj Singh (@SURAJ_SINGH_95) reported from Kanpur, Uttar Pradesh@JioCare Due to unforeseen circumstances, there is a delay in the restoration of JioFiber services for Service ID 5123580381 in your area. Please be rest assured that our team is constantly working to restore the same on priority. Services are likely to get restored by 28-11-2021 04:26 AM
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Raif Hasan (@RaifHasan3) reported from Kanpur, Uttar PradeshDear @ViCustomerCare I have complained many times for network issue but till now there is no solution and it has been 2 months since the network failure, @JioCare is better service than yours ! Now Kindly port me in @JioCare 
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Hariom Singh (@iamhariomsingh) reported from Kanpur, Uttar Pradesh@ViCustomerCare Why you guys completely shut down the internet after daily pack ends. Person even can’t recharge 🤨. Learn from @JioCare at least they just reduce speed not off that completely. @VodaIdea_NEWS Have you guys faced this issue?
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Amol Kapoor (@amolekapoor) reported from Kanpur, Uttar Pradesh@reliancejio Hey jio, Experiencing pathetic 4G network of your company. Call drops 8/10 calls. Every jio to jio numbers facing the issue. No support yet from your customer care. Pin 208012 Bad service.
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Kritika Chaturvedi (@KritikaChatur12) reported from Kanpur, Uttar Pradesh@JioCare horrible network for Jio since a week , don’t know why 😡
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Mahesh Pandya (@pandya_mahesh) reported from Kanpur, Uttar Pradesh@JioCare I Did DM everyday. Nobody were who able to look into this issues seriously. Since March 2020 am able to browsing properly and so much Delaying time of Streaming videos. Its take more than expected to play the Videos.
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Asil Talyani (@zeeshanhashmat) reported from Kanpur, Uttar Pradesh@JioCare my no. is not working from past two weeks after complaining lots of time my no. is still not working. You guys are real fraud @DoT_India
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Vaibhav Aggarwal (@vaiagg844) reportedMultiple emails only receive the same reply: "Lead is in process." Customer care has also failed to provide any resolution Requesting @JioCare to urgently look into this matter and either install the connection immediately or process a full refund. #JioAirFiber @jaagograhakjago
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rohit jogsan (@rohitjogsan) reported@JioCare How much time is required to resolve the issue—last time it took two days, and I hope it won’t take another two days.
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Sanjiv Gaikwad (@GaikwadSanjiv) reported@JioCare My internet service is stopped since 7th June 2026, evening. I have already raised complaint on 8th June 2026 morning. Request ID is SR00003AJWDD. Yet no response is done till now and the problem is not resolved yet. Kindly resolve ASAP.
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PJ (@thissidepj) reported@JioCare it has been more than 24 hours since i requested a service engineer visit for the replacement of jio airfiber unit as it suddenly caught fire but no engineer has been assigned till now.I am unable to use the internet. My service request no. is SR00003AUA93.
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Gaurav Arora (@Gauravarora1980) reportedHi Team, I'm struggling with Jio Fiber not working for last 4 days. I work from home and internet from Jio is down with no help I've raised repeated tickets but they get closed with fake remarks. No engineer has visited so far. Ticket id SR00003ANUGL. @reliancejio
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Dharma S (@DharmaRaja90464) reported@JioCare My broadband has not been working since 9th July. I raised a service request (SR00002MFVUS), but no engineer has been assigned yet. The call center is also unable to provide any resolution.Please look into this urgently and provide a clear timeline for resolution.
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Ganesh Prasad Bhat (@GaneshPrasadBh2) reportedHi Team, We have raised a relocation request for jio fiber with request id SR00003AGZ3X a week back and now the request is showing closed with remarks customer not giving appointment. Its ridiculas way closing ticket by the vendor. Request your intervention here. @JioCare
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rohit (@rao_rohit2110) reported@JioCare worst internet services
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尺ムGE父HItMaN🤍 (@Anvithh45) reported.@JioCare, your internet service has been an absolute disgrace. There’s no proper support. Whenever I raise a complaint, no one responds, and instead, you simply mark it as resolved without fixing the issue. Have some shame and start taking customer complaints seriously.
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Vijay Baraskar (@Vijay_Baraskar) reported@nopra_shant If possible, please check if they can help me as well. As I'm not getting any response from @JioCare .