1. Home
  2. Companies
  3. Reliance Jio
  4. Kanpur
Reliance Jio

Reliance Jio outages and service status in Kanpur, Uttar Pradesh

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Kanpur, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 25, 3:15 PM GMT+5:30.
  • 52% Internet (52%)
  • 33% Wi-fi (33%)
  • 10% Total Blackout (10%)
  • 5% Phone (5%)

The latest reports from users having issues in Kanpur come from postal codes 208008 , 208023 , 208020 , 208021 , 208025 , 208001 , 208022 and 208019 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kanpur, Uttar Pradesh

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kanpur, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 26: Problems at Reliance Jio

Reliance Jio is having issues since 12:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kanpur, Uttar Pradesh

The most recent Reliance Jio outage reports came from the following cities: Kanpur.

CityProblem TypeReport Time
Kanpur Wi-fi 14 hours ago
Kanpur Total Blackout 2 days ago
Kanpur Wi-fi 6 days ago
Kanpur Wi-fi 12 days ago
Kanpur Internet 14 days ago
Kanpur Internet 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kanpur, Uttar Pradesh

Latest outage, problems and issue reports in Kanpur and nearby locations:

  • ajjukaladka
    Deepanshu Tiwari (@ajjukaladka) reported from Kanpur, Uttar Pradesh

    @JioCare Thanks for showing care @JioCare I am staying in Center of the city and still waiting from 2years to extend cable for few kilometres. I already have requested for getting connection and found no success. If possible extend fiber network near Awas vikas, hanspuram,Naubasta,Kanpur

  • prashant4bjp
    प्रशान्त पाण्डेय 🇮🇳🚩 (@prashant4bjp) reported from Kanpur, Uttar Pradesh

    @JioCare @reliancejio internet service is not working in my mobile and jio dongle at Barra 8 Kanpur Nagar Uttar Pradesh. Both have active net plan. Plz resolve the issue asap.

  • BPrashantdubey
    Prashant Dubey (@BPrashantdubey) reported from Kanpur, Uttar Pradesh

    @reliancejio i want to port my no to jio howecer have 2 queries 1- there is recharge left till feb for current service provider will it be carried forwarded to you 2- want to change my number and no call forward which i want to port so is it possible

  • taufeek7
    taufeek raza (@taufeek7) reported from Paramsukh Khera, Uttar Pradesh

    Total Network Failure 👎👎 @jio @JioCare @reliancejio

  • SNSingh89060157
    SN Singh (Retd) (@SNSingh89060157) reported from Kanpur, Uttar Pradesh

    @JioCare It is unfortunate to write complain before such network. Because from my Jio no. Number starting with 1800 i. e. Toll Free numbers are not getting dialed. it is confirmed that with other Jio no. also Tall Free No. are not getting dialed. If so I must discontinued Jio No.

  • CGRahulThakur
    Thakur Rahul Singh Rajawat (@CGRahulThakur) reported from Kanpur, Uttar Pradesh

    @reliancejio @iam_preethi @JioCare Internet speed 30-40 kb all the time. But no one fix this from jio team. Also ignore calls and massage jio care Assistance. My jio number 9415712781 And 9140959532 Both reached with 599 but speed 30-40kb how can I manage ?? I think last option is port to other operator.

  • CGRahulThakur
    Thakur Rahul Singh Rajawat (@CGRahulThakur) reported from Kaliānpur, Uttar Pradesh

    @JioCare Ghatiya quality customer service representative... Ghatiya technical support team... Before 6 months we face same problem slow internet speed 9415712781 9140959532 Fed-up

  • CGRahulThakur
    Thakur Rahul Singh Rajawat (@CGRahulThakur) reported from Kanpur, Uttar Pradesh

    @JioCare Internet speed 30-40 kb all the time. But no one fix this from jio team. Also ignore calls and massage jio care Assistance. My jio number 9415712781 And 9140959532 Both reached with 599 but speed 30-40kb how can I manage ?? I think last option is port to other operator.

  • Prashantauw
    Prashant Dwivedi (@Prashantauw) reported from Kanpur, Uttar Pradesh

    @JioCare Private message has been sent. Resolve the problem, if you can.

  • gaurav_hindu786
    gaurav awasthi (@gaurav_hindu786) reported from Kanpur, Uttar Pradesh

    @JioCare I have problems , with jio fiber connection no. 3561443 , I think problem with connection joint with poll . Please solve this problem . Immediately

  • KritikaChatur12
    Kritika Chaturvedi (@KritikaChatur12) reported from Kanpur, Uttar Pradesh

    @JioCare horrible network for Jio since a week , don’t know why 😡

  • dhruvg1998
    dhruv gupta (@dhruvg1998) reported from Kanpur, Uttar Pradesh

    @JioCare We used jio network in 2 location 1 1/1 navshell apartment 56 cantt kanpur 2 48/232-233 general ganj kanpur 208001 ( main road)

  • Abhishe38158619
    Abhishek Gupta (@Abhishe38158619) reported from Kanpur, Uttar Pradesh

    @JioCare why now most of of the website is not opening abd also many app is not working. And same is running when I switch to vi internet. Kya ho rakha h ajkl. Kindly look into this matter in urgent and now please don't ask the name of website or app.

  • Vaibhav76817404
    Vaibhav Chauhan (@Vaibhav76817404) reported from Kanpur, Uttar Pradesh

    @JioCare I have shared the details, hope my issue will be resolved.

  • Yadav2757
    Adv. Ankur yadav (@Yadav2757) reported from Kanpur, Uttar Pradesh

    @JioCare network issue

  • SURAJ_SINGH_95
    Suraj Singh (@SURAJ_SINGH_95) reported from Kanpur, Uttar Pradesh

    Due to unforeseen circumstances, there is a delay in the restoration of JioFiber services for Service ID 5123580381 in your area We apologise for the inconvenience caused and appreciate your co-operation what rubbish ? @jio_gigafiber @JioCare @TRAI what about our work ? And bill

  • drabhipatel
    DrAbhishek Patel (@drabhipatel) reported from Unnāo, Uttar Pradesh

    @shubham_babar @JioCare When service provider annoyed to any subscriber just talk to them after taking of your shoes.

  • Himansh29881312
    Chandel (@Himansh29881312) reported from Kanpur, Uttar Pradesh

    @reliancejio Jio giga fiber is bad service engineer Vikas Mishra bad work

  • bhasin_ankur
    Ankur Bhasin (@bhasin_ankur) reported from Kanpur, Uttar Pradesh

    @JioCare Extremely disappointed with Jio Services in Kanpur Uttar Pradesh. I got the installation done on the 8th March till date having multiple issues. Last night I spoke1 hour on the customer care number. Issues aren't resolved yet. I want someone to attend my complaint at my site.

  • anshulbhatia19
    anshul bhatia (@anshulbhatia19) reported from Kanpur, Uttar Pradesh

    @reliancejio @PrimeVideoIN @YehHaiMirzapur Calling customer care they will just ignore it totally.... & the biggest problem is they want everywhere there monopoly you can recharge only from there app and only that particular customer can recharge. There speed there service there every thing is just fool & loot India ppl

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • singh_op_aulakh
    OP AULAKH (@singh_op_aulakh) reported

    @JioCare Everyday 3-4 hours no network no internet and jio not bothering

  • iamAkkiiii
    Akash Ugale (@iamAkkiiii) reported

    @JioCare No solution has been provided, and the ticket has been closed. Please arrange a call at the earliest. If you or your team are unable to provide a solution to my queries, kindly cancel the order. If I do not receive a call, I will proceed with filing a complaint in consumer court.

  • Shashankss5225
    Shashank Srivastav (@Shashankss5225) reported

    @JioCare Its totally fake promise. I received 7 reschedule messages from 20th April but till date I have not received any response and the installation has not been done. I will file a case against PG portal and also in consumer court, this is absolutely bad service, total harassment.

  • Abhishek8850
    Abhishek Gupta (@Abhishek8850) reported

    @JioCare what a worst service at jio. My router and STB has a distance of 500mtr. They refuse to install the lan wire and said u hv to do it own somehow o got it done now Internet connectivity issue they say it’s not in their work case since it’s distance!

  • saddamh65542078
    صدام حسین خان (@saddamh65542078) reported

    @reliancejio Support, internet services have been completely down for the past 2 days in Shivtara village, under Alapur Tehsil, Ambedkar Nagar district Uttar Pradesh This is causing serious inconvenience to residents. Kindly look into the issue urgently and restore the connection

  • wkcpbbla90312
    wkcpbbla@hi2.in (@wkcpbbla90312) reported

    @reliancejio are you guys ****** retarted you guys don't even gives 5G unlimited internet as you guys claims and your ****** a$s network is so shittyy that I can't even tell.. although I complained once and you ****** ngas don't even work on it.. you guys should be in the court

  • Indiangh0st
    Govind (@Indiangh0st) reported

    @JioCare @jiocareindia Do you guys even read, read my previous reply. No resolution just words is the policy I think. No one contacted me on the given number so far.

  • sahay_surbhi
    surbhi sahay (@sahay_surbhi) reported

    @JioCare @reliancejio care to reply or resolve the issue your customer has been facing. The entire system has template answers and then no one really cares beyond that. It has been mentally taxing to wait for your engineer to come, 2 days have passed.

  • gourav_sutharr
    Gourav Suthar (@gourav_sutharr) reported

    @JioCare @JioCare why I am DM you. 🙄 You DM me. Because your service is very low quality.

  • itsmeokay101
    AKS (@itsmeokay101) reported

    Never order from @reliancejio mart Pathetic service, been an hour no update on order