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Reliance Jio

Reliance Jio outages and service status in Kanpur, Uttar Pradesh

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Kanpur, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • The most recent signal from this area was received Jul 9, 10:13 PM GMT+5:30.
  • 50% Phone (50%)
  • 25% Internet (25%)
  • 25% Total Blackout (25%)

The latest reports from users having issues in Kanpur come from postal codes 208021 , 208023 and 208001 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kanpur, Uttar Pradesh

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kanpur, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 13: Problems at Reliance Jio

Reliance Jio is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kanpur, Uttar Pradesh

The most recent Reliance Jio outage reports came from the following cities: Kanpur.

CityProblem TypeReport Time
Kanpur Total Blackout 4 days ago
Kanpur Phone 12 days ago

Community Discussion

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Reliance Jio Issues Reports Near Kanpur, Uttar Pradesh

Latest outage, problems and issue reports in Kanpur and nearby locations:

  • Himansh29881312
    Chandel (@Himansh29881312) reported from Kanpur, Uttar Pradesh

    @reliancejio Jio giga fiber is bad service engineer Vikas Mishra bad work

  • Ashwani41742543
    Mahakal_Bhakt (@Ashwani41742543) reported from Kanpur, Uttar Pradesh

    @reliancejio @JioCare twice recharged my father’s mobile number still voice calls not active, customer care is not providing any options to talk to them other than ivrs. chatbot also used but of no use ….

  • ashutoshsri70
    Ashutosh Srivastava (@ashutoshsri70) reported from Kanpur, Uttar Pradesh

    @aparnakundu92 @JioCare Main problem is that no person is available on their so called cutomer care number whom a consumer can talk.

  • Astha__Gupta
    Astha Gupta (@Astha__Gupta) reported from Kanpur, Uttar Pradesh

    @JioCare This is so ridiculous! No improvement at all rather the speed is slow for whatever split of second it is connected. When can it get back to normal?

  • SNSingh89060157
    SN Singh (Retd) (@SNSingh89060157) reported from Kanpur, Uttar Pradesh

    @reliancejio Wants to port this number with some other service providers.

  • bhasin_ankur
    Ankur Bhasin (@bhasin_ankur) reported from Kanpur, Uttar Pradesh

    @JioCare 1. No apps are working on any of my 10 phones at home. 2. Most of the websites are not opening on any browser (Chrome, firefox, etc). I have tried out on 10 phones. At present I have these issues But I will really put down how the installation team troubled me and there false c

  • SURAJ_SINGH_95
    Suraj Singh (@SURAJ_SINGH_95) reported from Kanpur, Uttar Pradesh

    Due to unforeseen circumstances, there is a delay in the restoration of JioFiber services for Service ID 5123580381 in your area We apologise for the inconvenience caused and appreciate your co-operation what rubbish ? @jio_gigafiber @JioCare @TRAI what about our work ? And bill

  • amolekapoor
    Amol Kapoor (@amolekapoor) reported from Kanpur, Uttar Pradesh

    @reliancejio Hey jio, Experiencing pathetic 4G network of your company. Call drops 8/10 calls. Every jio to jio numbers facing the issue. No support yet from your customer care. Pin 208012 Bad service.

  • Vaibhav76817404
    Vaibhav Chauhan (@Vaibhav76817404) reported from Kanpur, Uttar Pradesh

    @JioCare I have shared the details, hope my issue will be resolved.

  • LKGupta08
    L K Gupta (@LKGupta08) reported from Kanpur, Uttar Pradesh

    @JioCare Your Jio Network is very slow, not able to chat live through myjio app. Pl resolve issue.

  • Abhishe48935106
    Abhishek Yadav (@Abhishe48935106) reported from Kanpur, Uttar Pradesh

    I want to get Jio fiber in my house, but when I tried to contact your employee of Jio fiber, then they are saying that there is no line drawn on your side, due to which there is a problem in putting Jio fiber in my house. It should be managed as soon as possible. @reliancejio

  • AnuragA82202735
    Anurag Agrawal (@AnuragA82202735) reported from Kanpur, Uttar Pradesh

    My jio fiber and stb trial plan expired on 27th December'21, and I have informed team of jio to give up my service but jio havent took cognizance of it and didnt send their person to collect the hardware and initiate refund. Kindly help me asap @JioCare @reliancejio @MIB_India

  • AbhiSkush
    Abhishek 🇮🇳 (@AbhiSkush) reported from Kanpur, Uttar Pradesh

    Hi @JioCare, I have raised jio fiber request from official website few days ago and it was saying that AVAILABLE IN YOUR AREA but I didn't receive any response from jio team. Please check the status of my request. I am sending you my contact number on DM. PLEASE HELP.

  • JaySing03805988
    Jay Singh Patel (@JaySing03805988) reported from Bhagwantpur, Uttar Pradesh

    @JioCare @reliancejio Dear Sir / Madam, where I am staying here the network speed is very slow. Network speed is very slow from 17:00 till late night in the evening. #Online class

  • RajatSaluja1202
    Rajat Saluja (@RajatSaluja1202) reported from Kanpur, Uttar Pradesh

    @reliancejio @JioCare @TRAI : Network has been pathetic for me 9588471839. Not able to recieve or dial calls. Every 5 mins phone needs a restart for making up the calls. Data is working fine. Not sure what is wrong with calling mechanism. Jio store Kakadev not able to resolve.

  • JaySing03805988
    Jay Singh Patel (@JaySing03805988) reported from Bhagwantpur, Uttar Pradesh

    Respected sir/mam in my location jio prepaid is not work properly. Downloading speed is very very poor and real speed is 5 kb to 10 kb. Please fix the problem soon..... @reliancejio @JioCare

  • CGRahulThakur
    Thakur Rahul Singh Rajawat (@CGRahulThakur) reported from Kanpur, Uttar Pradesh

    @reliancejio @Facebook @JioCare Internet speed 30-40 kb all the time. But no one fix this from jio team. Also ignore calls and massage jio care Assistance. My jio number 9415712781 And 9140959532 Both reached with 599 but speed 30-40kb how can I manage ?? I think last option is port to other operator.

  • DakshGoklani
    Dakshnotes (@DakshGoklani) reported from Kanpur, Uttar Pradesh

    Very bad service from last 24 hours no action has been taken by @JioCare @reliancejio and now after i Twitted complaint about my services the every one is calling me for what happens

  • Skyfly1_1
    Akash Verma (@Skyfly1_1) reported from Kanpur, Uttar Pradesh

    @reliancejio @JioCare Hi There, my issue not resolve yet someone came and done the registration and take the money and told me engineer will come and install the connection. but engineer came and canceled the connection without any informed.

  • bhasin_ankur
    Ankur Bhasin (@bhasin_ankur) reported from Kanpur, Uttar Pradesh

    @JioCare Extremely disappointed with Jio Services in Kanpur Uttar Pradesh. I got the installation done on the 8th March till date having multiple issues. Last night I spoke1 hour on the customer care number. Issues aren't resolved yet. I want someone to attend my complaint at my site.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • sannanvs
    Sannan (@sannanvs) reported

    @JioCare My JioFiber has been completely dead for over 122 HOURS (since Wed 11 AM). Your techs lied about a 6 PM fix on Friday, and standard support keeps pushing automated 24-hour delays. SR00002MEQDE

  • va1bhav96
    vaibhav garg (@va1bhav96) reported

    @JioCare It was customer care senior executive name ishika when I ask for termination she said engineer will come within an hour and give me this complaint ref: SR0000312LER, when i call again to check status of this ref, your another executive said it is cancelled

  • rameshsheelam
    ramesh (@rameshsheelam) reported

    Hi @airtelindia, @JioCare couldn't process a simple refund even after 60+ days. That doesn't give me confidence they'll provide better service either. My family has 5 Jio SIMs. Planning to port them to Airtel. Could you please guide me through the porting process?

  • ravii_sanghvi
    Ravi Sanghvi (@ravii_sanghvi) reported

    @JioCare This is DAYLIGHT ROBBERY! I'm paying full price for 5G, but only get 2 bars of network and speeds worse than 2G for 3 MONTHS straight! I can't even make a basic voice call without it dropping! Your support is shamelessly incompetent. Filing a grievance with @TRAI TODAY! #jiotrue5g #jio #jioscam

  • binalaparekh
    Binal Parekh 🇮🇳 (@binalaparekh) reported

    I'm constantly calling your customer care number.. There is no resolution from your side.. I have been calling for 4 days and most of the time Its extremely difficult to reach out to your customer service executives. Even after engineer visit confirm no one came.. HELP @JioCare

  • ThonduruA
    Anilkumar (@ThonduruA) reported

    @JioCare past 4 days we do t have internet but u have sechuled for 14-7 this is how u people work, u r working culture is worst appikonda area ,vizag

  • rajkumar_ir
    Raj Kumar (@rajkumar_ir) reported

    @JioCare Facing no connectivity problem from last 2 days & called JIO CC 2-3 times yesterday & complaint registered today morning and since then 5-6 times called JIO CC. Tried all options viz. Run Diagnostic, Router Power Off/On, but problem not resolved so far, given assurance only.

  • rao_rohit2110
    rohit (@rao_rohit2110) reported

    @JioCare 1st of all it is very disappointing to have taken your jio fiber, very pathetic after sales. My engineering visit schedule has changed a good 3 times with no response, my local internet was much better. Plz tell me the procedure to cancel my connection.

  • ManikandanSugu3
    Manikandan Sugumar (@ManikandanSugu3) reported

    @JioCare Still no resolved.. what is the purpose of raising a service request then?. Seriously very worst way of treating customers

  • Pjjrocks
    Pulkit-Jain (@Pjjrocks) reported

    @JioCare Your network is facing serious issues since last 2 days in my area. The calls are dropping as well as mobile internet is hardly working. The network is sitting on 5G but you can hardly browse. The speedtest shows speed less than 2 mbps, it used to be around 100-150 mbps