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Reliance Jio outages and service status in Kanpur, Uttar Pradesh

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Kanpur, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 6, 9:06 AM GMT+5:30.
  • 56% Internet (56%)
  • 33% Wi-fi (33%)
  • 11% Total Blackout (11%)

The latest reports from users having issues in Kanpur come from postal codes 208001 , 208023 , 208008 , 208022 , 208019 and 208020 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kanpur, Uttar Pradesh

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kanpur, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 6: Problems at Reliance Jio

Reliance Jio is having issues since 12:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kanpur, Uttar Pradesh

The most recent Reliance Jio outage reports came from the following cities: Kanpur.

CityProblem TypeReport Time
Kanpur Internet 4 hours ago
Kanpur Internet 15 hours ago
Kanpur Internet 3 days ago
Kanpur Internet 3 days ago
Kanpur Wi-fi 4 days ago
Kanpur Internet 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Kanpur, Uttar Pradesh

Latest outage, problems and issue reports in Kanpur and nearby locations:

  • SNSingh89060157
    SN Singh (Retd) (@SNSingh89060157) reported from Kanpur, Uttar Pradesh

    @JioCare I sent my no. & alternate no. In box. Kindly resolve the problem so that I may dial to toll free no. Starting 1800. I surprised when I dialed Jio help line no. +91-18008899999 which was not connected. When I tried with 199 could not contacted representetive.

  • dhruvg1998
    dhruv gupta (@dhruvg1998) reported from Kanpur, Uttar Pradesh

    @JioCare We used jio network in 2 location 1 1/1 navshell apartment 56 cantt kanpur 2 48/232-233 general ganj kanpur 208001 ( main road)

  • iambrahem1
    iambrahem(Dheet) (@iambrahem1) reported from Kanpur, Uttar Pradesh

    @MKBHD Netwk is bad. Pls switch to @reliancejio

  • arora_dileep
    VIJAYAI BHAV (@arora_dileep) reported from Kanpur, Uttar Pradesh

    @JioCare I m existing JIO Customer & also have a Voda idea no which I want to port to Jio in my Wife's name. But Jio Store at KAKADEV KANPUR is insisting for Biometric identification of my wife. Since she is a Senior Citizen her Biometrics can't be captured . Please help.

  • SURAJ_SINGH_95
    Suraj Singh (@SURAJ_SINGH_95) reported from Kanpur, Uttar Pradesh

    @JioCare Due to unforeseen circumstances, there is a delay in the restoration of JioFiber services for Service ID 5123580381 in your area. Please be rest assured that our team is constantly working to restore the same on priority. Services are likely to get restored by 28-11-2021 04:26 AM

  • Hunterg39840562
    Hunter (@Hunterg39840562) reported from Bithūr, Uttar Pradesh

    @reliancejio What is up with you guyz, you customer support system is total nonsense, im telling them that i have recharged with data add on and amount being deducted from my bank and now its more then 8h there is no confirmation about it, and you cc is saying ...

  • PranksKe
    Fahad husain (@PranksKe) reported from Kanpur, Uttar Pradesh

    @JioCare Nhi network problem nhi hai jb se maine sim exchange kraya hai tb se problem hai

  • Subroto78457048
    Advocate Subroto Mukherjee (@Subroto78457048) reported from Kanpur, Uttar Pradesh

    @reliancejio Your network is not working properly in kanpur UP. Please look in to this... @TRAI

  • ashutoshsri70
    Ashutosh Srivastava (@ashutoshsri70) reported from Kanpur, Uttar Pradesh

    @JioCare no care for my complaint with regard to jio fiber..

  • DakshGoklani
    Dakshnotes (@DakshGoklani) reported from Kanpur, Uttar Pradesh

    Very bad service from last 24 hours no action has been taken by @JioCare @reliancejio and now after i Twitted complaint about my services the every one is calling me for what happens

  • gaurav_hindu786
    gaurav awasthi (@gaurav_hindu786) reported from Kanpur, Uttar Pradesh

    @JioCare I have problems , with jio fiber connection no. 3561443 , I think problem with connection joint with poll . Please solve this problem . Immediately

  • Ashwani41742543
    Mahakal_Bhakt (@Ashwani41742543) reported from Kanpur, Uttar Pradesh

    @reliancejio @JioCare twice recharged my father’s mobile number still voice calls not active, customer care is not providing any options to talk to them other than ivrs. chatbot also used but of no use ….

  • prashant4bjp
    प्रशान्त पाण्डेय 🇮🇳🚩 (@prashant4bjp) reported from Kanpur, Uttar Pradesh

    @JioCare @reliancejio internet service is not working in my mobile and jio dongle at Barra 8 Kanpur Nagar Uttar Pradesh. Both have active net plan. Plz resolve the issue asap.

  • ayush109288
    Ayush srivastava (@ayush109288) reported from Unnāo, Uttar Pradesh

    @JioCare I need to visit centre as they have disabled sim without any issue

  • Flytwist07
    Rishabh Verma (@Flytwist07) reported from Unnāo, Uttar Pradesh

    @JioCare It doesn't work... Previously yr team contacted but they didn't help me out and said if u are dissatisfied with our service then apply for disconnection. Why should I apply for disconnection and It's not my concern and its yr concern to resolve my Issue.

  • gaura_g
    Gaurav Kushwaha (@gaura_g) reported from Kanpur, Uttar Pradesh

    @JioCare @reliancejio today I have recharged my jio fiber amount deducted from my account but still my account is suspended kindly help.

  • drabhipatel
    DrAbhishek Patel (@drabhipatel) reported from Unnāo, Uttar Pradesh

    @shubham_babar @JioCare When service provider annoyed to any subscriber just talk to them after taking of your shoes.

  • alankarster
    Alankar Singh (@alankarster) reported from Kanpur, Uttar Pradesh

    @reliancejio pathetic customer experience.Gave 5 DSATs to customer care executives. They are not human,they were bots. Poorest CS experience.

  • GautamY02026637
    Gautam Yadav (@GautamY02026637) reported from Kanpur, Uttar Pradesh

    @JioCare @reliancejio Facing Extremely slow internet speed in Sharda Nagar Kanpur 208025. Can't play videos in YouTube in 480p.

  • taufeek7
    taufeek raza (@taufeek7) reported from Bhagwantpur, Uttar Pradesh

    Problem Still Same..... Call Is Not Connecting With Jio... Worst Service.. Network Failure👎👎 @JioCare @reliancejio

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • TAPAS207
    TAPAS_K_DAHIYA (@TAPAS207) reported

    @JioCare Still issue remain unattended Very pathetic service

  • NikhilBalyan
    Nikhil Balyan (@NikhilBalyan) reported

    Hi @reliancejio , Id booked a jio fiber connection and was promised the same day installation. However, until now no one reached out the technician assigned has his phone switched off. Can u help.

  • munshi_shoyeb
    Munshi shoyeb (@munshi_shoyeb) reported

    @JioCare Hinglot village Taluka and district bharuch Pincode 392012 This problem All villagers

  • kanika_sin3478
    KanSin (@kanika_sin3478) reported

    @JioCare @kiranthomas2000 @jagograhakjago Pls help. My refund has been stuck for more than 17 days. It’s a big amount. It’s not correct to withhold money. The customer care does not care and it’s absolutely pathetic.

  • Prakash_2209
    Prakash Gohil (@Prakash_2209) reported

    @JioCare Again same response. Please depute someone who can connect with me and help to place Jio Fiber at my place at the earliest.

  • _abhishekbehera
    Abhishek (@_abhishekbehera) reported

    Took a Jio AirFiber connection in March 2026 with a 4month recharge. During installation, I was informed that relocation would be possible if I shifted my residence. After 1.5 months, I moved to a new flat and contacted @JioCare relocation, but now they are denying the service.

  • NeerajSaini210
    neerajsaini (@NeerajSaini210) reported

    @JioCare How much time will you get to resolve this issue ,

  • pravinmalkani
    Pravin Malkani (@pravinmalkani) reported

    @reliancejio @JioCare you have to be the worst customer oriented company in India how dare u mistreat us by not sending bills and cutting connections and lying. We ask u to forward the email and u say NO!!! @jagograhakjago u need to act on this complaint please

  • thefazalrehman
    Fazal Rehman (@thefazalrehman) reported

    @JioCare @reliancejio Pathetic service for Jio AirFiber in Bangalore! Service restoration has been delayed by over a week with no responsible response so far. Request ID: SR000034QL9Z Fix this immediately or terminate the connection #JioAirFiber #BadService #JioCare

  • BishamberJha
    bishamber jha (@BishamberJha) reported

    @jio_fiber @reliancejio @JioCare I have been raising my complaints regarding JioFiber speed since 14.04.2026 SR00002KHNOY & SR00002KU5X2 but till date I have not received any concrete solution despite visited by technician my place twice. They said that our setup box is providin