Reliance Jio outages and service status in Anwāri, Uttar Pradesh

Problems in the last 24 hours in Anwāri, Uttar Pradesh

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Anwāri, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

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  JUSTICE FOR ALL (@FIGHTvINJUSTICE) reported 6 minutes ago

  @JioCare the problem is still there since 18th June. No resolution. Need help. Please resolve the issue as soon as possible.

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  Vivek Chennuri (@cherryvivek) reported 9 minutes ago

  @NikhilC_Speaks @JioCare Nikhil, they won't come to relocate, you need to find another service provider.

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  जीव-आयूर अभियंता (@HalwaHaiKya) reported 11 minutes ago

  Hello @JioCare your airfiber is not working since past 4 days and customer care is not raising a ticket for the same. Everyday they say by end of the day at night 9 it will be resolved. Who will compensate for the loss of 4 days and onwards while I advance paid for 6 months.

• 
  seelam naresh (@naresh9368) reported 13 minutes ago

  @JioCare Hi @JioCare, this is nothing but harassment. You are closing service requests without resolving the issue, and your own customer care team says they have no details of the closed tickets. Is this how Jio handles customer complaints? (Service ID: 778610860366)

• 
  Irfan (@mdirfan0143) reported 14 minutes ago

  @JioCare @JioCare or help me to book proper way if i am doing anything wrong. Otherwise don’t ask same thing again and again.

• 
  Suyash upadhyay (@UpadhyaySuyash) reported 16 minutes ago

  @DoT_India I contacted customer care multiple times and obtained complaint number MR0001RRZGEN. However, your public response states that no complaint was found on my account in recent days. @reliancejio @JioCare

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  Ankur Gupta (@ankurg2204) reported 16 minutes ago

  @JioCare From inbox it turns out, Anpadh gawaars are sitting in your team who don't know what customer is complaining about. They keep replying that template response that is unrelated to my complain. 2 days and can't even schedule an Technician visit. Hey @airtelindia again! Coming back.

• 
  Shubham (@Shubham02_03) reported 20 minutes ago

  Dear @JioCare @reliancejio, Please send a technician to my home to inspect the issue. The service has still not been restored, and remote troubleshooting isn't resolving it. Kindly arrange a technician visit at the earliest.

• 
  Rajneesh Panda (@panda_rajneesh) reported 21 minutes ago

  @JioCare If my jio air fiber recharge expires before the issue is resolved, will Jio extend my plan validity or compensate me for the 4 days I couldn't use the service due to your network issue?Please stop sending automated replies and provide a clear confirmation & a proper resolution.

• 
  Jeet Mashru (@mashrujeet) reported 21 minutes ago

  Today for the entire day Reliance Jio fibre services were down. By morning tomorrow, when Jio team will wake up to do something, it will be 24 hours of downtime. This keeps happening in the area, again and again! Atleast 2-3 days in a month (that's 8% - 10% downtime). The customer service is nearly non-existent and entirely on ai. So, there's no way to highlight this to someone at management that this pattern of repeat internet downtime in the Financial capital of India, with work from home, is not okay. The restoration time you see in the screenshot just resets to a new deadline the moment it reaches the given time. @reliancejio This is not ok.