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Reliance Jio outages and service status in Thakurpukur, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Thakurpukur, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 11, 5:26 AM GMT+5:30.
  • 58% Internet (58%)
  • 25% Wi-fi (25%)
  • 10% Phone (10%)
  • 6% Total Blackout (6%)
  • 1% E-mail (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Thakurpukur, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thakurpukur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 11: Problems at Reliance Jio

Reliance Jio is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thakurpukur, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Total Blackout 5 hours ago
Kolkata Total Blackout 1 day ago
Kolkata Internet 3 days ago
Kolkata Wi-fi 3 days ago
Kolkata Internet 3 days ago
Kolkata Phone 4 days ago

Nearby cities with recent reports

Kolkata

10 recent signals

5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Thakurpukur, West Bengal

Latest outage, problems and issue reports in Thakurpukur and nearby locations:

  • hratcu
    Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal

    @JioCare Already in touch with DM. No resolution till

  • Surajit34703389
    Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal

    @JioCare @AkashAmbani please look at your network in Kolkata, believe it or not you are not up to the mark in mobile network, I am using both Jio & Airtel postpaid services. I took a new Airtel connection just to verify & they are really rectifying their issues, please check it

  • RitabrataDass
    Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal

    @JioCare one of the worst customer service. Actually the worst. Now some useless employe will reply to this and ask me to DM my problem, and then they don't respond. Their owner is not on a social media platform because he knows how ****** his network is.

  • SubhasisBasu19
    Subhasis Basu (@SubhasisBasu19) reported from Kolkata, West Bengal

    @JioCare Can u tell me when my issue will be solved? Already it took more than 2 months.

  • arpan_roy
    Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal

    @reliancejio Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.

  • Mohit_Karnani95
    Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal

    @JioCare I had called your support desk for a certain issue where the person who answered said that she would transfer my call to the concern dept after listenning to my query and then the call was on hold for like 18 mins but no one connected! Is this the kind of service you

  • jajuX93
    Jajati Behera (@jajuX93) reported from Pānchuria, West Bengal

    @_MukeshAmbani @reliancejio your internet sucks all the time now..

  • Shrinivas74
    Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal

    @reliancejio waiting for refund since 6th oct, no response, chasing the jio team. Dear Customer,refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days

  • yash_nathvani
    Yash Nathvani (@yash_nathvani) reported from Kolkata, West Bengal

    Post my advance payment that I made for six months for your services, I am bound to surrender all my accounts with Airtel and shift to a local service provider or @reliancejio @airtelindia @Airtel_Presence

  • SanjayS83328754
    Sanjay Sengupta (@SanjayS83328754) reported from Ghusuri, West Bengal

    @Airtel_Presence I am unhappy with ur service , after several complaints no resolution .. Switching to Jio @JioCare

  • Badboy_TA
    Brijamohan (@Badboy_TA) reported from Kolkata, West Bengal

    @reliancejio @JioCare wifi not working in my home since last night. Tried contacting the toll-free number and jio care but didn't got any reply. Have lots of pending assignments....kindly help asap

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @JioCare @geekyranjit Hi Bodhi, If we normal consumers ask for the Jio 5G Welcome Offer on Twitter you don't give it to us and give only scripted bot response but to YouTuber you are providing it on priority basis just by asking for it once only! At least we deserve proper support from humans not bots

  • TweetedBySourav
    Sourav Mukherjee (@TweetedBySourav) reported from Kolkata, West Bengal

    No doubt @reliancejio @JioCare has turned out to be a delightful world class customer service provider. Had a long pending #JioFibre issue smoothly solved within minutes over a whatsapp chat. Cheers to their support team

  • ARNABSA09120912
    ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West Bengal

    Fraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.

  • surdystough
    Mandy Singh... (@surdystough) reported from Kolkata, West Bengal

    @reliancejio Jio fibre not working and on top of that no response from CM care...bravo jio

  • arpan_roy
    Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal

    @JioCare Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @aksh_yay @JioCare Jio Twitter support is totally run by AI based bots!!

  • horrorgaming117
    Raaz (@horrorgaming117) reported from Kolkata, West Bengal

    In my area inter connection is very slow. @reliancejio #jio

  • thesumantjswl
    Sumant (@thesumantjswl) reported from Pānchuria, West Bengal

    @JioCare I had a talk with 2 Jio service guys. They are pitching me to do new installations instead of relocation or else it will take 15 days to relocate. (Relocation area is but 5-6 buildings away) Is that Ethical?

  • Juber824
    Juber Alam🇮🇳 (@Juber824) reported from Hāora, West Bengal

    i want to know.. for how many years i am using jio network.. @JioCare @reliancejio

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • parttimepirhana
    Karthickraj S (@parttimepirhana) reported

    My JioFiber has been down for 6+ days. SR00003AF4MZ. The assigned engineer keeps rescheduling instead of fixing the issue. My work is severely affected & this is unacceptable. Resolve this immediately or I'll escalate this to the consumer & telecom authorities #JioFiber @JioCare

  • zchemmanur
    zen chemmanur (@zchemmanur) reported

    @jio_fiber experienceing one of the worst customer care helplines and your service technicians are even worse, they fix and appointment and dont turn up nor do they even bother to answer your call. @reliancejio @_MukeshAmbani sir your staff has no value of time and commitment.

  • vikrantaa
    🇮🇳VakeelSaahaab (@vikrantaa) reported

    @JioCare You stopped my services of a 19 year old number when your company was never even born. I wish I hadn’t left @airtelindia. They are thousand times better than you

  • m_adityaranjan
    Aditya Ranjan Mishra (@m_adityaranjan) reported

    @reliancejio @JioCare my complaint number was SR000030UD13 filled on 10 march 9.40 pm and should be resolved by with in 30 days. The complaint was closed on the same day by giving the above cause to me. Even after so many days issue didn't solved. And plz don't ask number via dm.

  • ahmadraza__
    Ahmad Raza (@ahmadraza__) reported

    @JioCare @JioCare @reliancejio Critical network issue in Bhanodra. Severe call drops and zero internet speed. Please fix this urgent connectivity problem immediately. Add. Heritage residency Near Uma Cold storage Bhanodra Surat 394230 #JioDown #CallDrop

  • soralpuneet
    Puneet Soral (@soralpuneet) reported

    @reliancejio @JioCare 2 days are set to pass but there's no resolution on my @jio_fiber complaint- SR00003AN32H. No one in your team is responding positively, leave aside a concrete timeline and I am being taken in circles. I am out of options. Please help.

  • rajasthaniunt
    राजस्थानी ऊंट (@rajasthaniunt) reported

    It seems @JioCare has replied just for the sake of formality, as they have done many times before. A standard response means little when the actual issue remains unresolved. Customers need solutions, not copy-paste replies. @TRAI @khurpenchh

  • PusatePranay
    PUSATE PRANAY (@PusatePranay) reported

    Dear @JioCare, I am facing network issues repeatedly in Wadebolhai, Pune. The signal strength is poor, internet speed is very slow, and calls often drop. This problem has been occurring frequently and is affecting my daily work and communication. #Jio #JioCare #NetworkIssue

  • KumarMalandra
    Moh Maya (@KumarMalandra) reported

    @JioCare Totally unable to concentrate on work . Every 5 minutes the network gone . I dont pay for such a disgusting network . Improve the network or take away ur dabba . And I called the customer support and waited for more than 6 minutes each time but no response .

  • sandeep_bunas
    Sandeep Kumar Meena (@sandeep_bunas) reported

    Extremely frustrating network issue with @JioCare @reliancejio! From the last 6-7 days, the network completely drops every 5-10 mins for about 10-20 secs. Facing this on ALL Jio connections. If this isn't resolved, we are porting out all. Location: Datta Nagar, Ghansoli - 400701