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Reliance Jio outages and service status in Thakurpukur, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 3 outage signals in the last 24 hours around Thakurpukur, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 14, 3:50 PM GMT+5:30.
  • 55% Internet (55%)
  • 27% Wi-fi (27%)
  • 11% Phone (11%)
  • 5% Total Blackout (5%)
  • 1% E-mail (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Thakurpukur, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thakurpukur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 14: Problems at Reliance Jio

Reliance Jio is having issues since 11:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thakurpukur, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 2 hours ago
Kolkata Wi-fi 12 hours ago
Kolkata Internet 22 hours ago
Kolkata Internet 1 day ago
Kolkata Phone 2 days ago
Kolkata Wi-fi 3 days ago

Nearby cities with recent reports

Kolkata

14 recent signals

2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Thakurpukur, West Bengal

Latest outage, problems and issue reports in Thakurpukur and nearby locations:

  • sanyalnilay
    Nilay Sanyal (@sanyalnilay) reported from Kolkata, West Bengal

    @JioCare inspite of full network availability most of the time callers are not getting me over phone, and i am getting their missed call alert....this is insane...

  • ANBHATTE
    आनन्द कुमार भट्टर Anand Kumar Bhatter🇮🇳 (@ANBHATTE) reported from Hāora, West Bengal

    @JioCare Worst customer care. Representatives are always misleading. While providing new connection (postpaid plan ₹999*12 Annual) said that it includes Amazon Prime but after connection Jio asking to pay ₹1499 for the same. Shame on Jiofiber.

  • Badboy_TA
    Brijamohan (@Badboy_TA) reported from Kolkata, West Bengal

    @reliancejio @JioFiberVoice My service request number is SR00001CN3TB, I had requested Jiofibre team to transfer my jiofibre to a new location, its been more than half a month and i am getting no positive reply from the team. Kindly look into this matter.

  • Smk97555104
    Smk (@Smk97555104) reported from Hāora, West Bengal

    @JioCare Yes, this will not solve, untill you install a tower in my building, or some wired connection from your tower. Cc is not at all responsive and evry time their recorder says we are looking faster resolution for net speed. Without speedy net, nobody is hero

  • Mohit_Karnani95
    Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal

    Tryng to connect @JioCare @reliancejio @jio_fiber but no one is connecting and my internet is not working and the device is blinking with red unstable light! I want this to be fixed asap because this issue is being faced continuously on month on month!! Take immediate action plz

  • Mohit_Karnani95
    Mohit Karnani (@Mohit_Karnani95) reported from Kolkata, West Bengal

    @JioCare What kind of a service are you guys really providing? The technician was suppose to reach out by 8pm but still there is no call nothing form anyone! Also on calling the customer care desk you guys are asking to keep the call on hold and disconnecting later! Is this for real?

  • ChakChinmoy
    Chinmoy Chakraborty (@ChakChinmoy) reported from Pānchuria, West Bengal

    @JioCare Internet speed of JIO network is drastically poor in Shapoorji Pallonji Area near Kolkata (PIN code 700135). Please resolve. So many customers are porting ther connection to other mobile service providers mainly Airtel Bharati.

  • arpan_roy
    Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal

    @reliancejio Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.

  • yash_nathvani
    Yash Nathvani (@yash_nathvani) reported from Kolkata, West Bengal

    Post my advance payment that I made for six months for your services, I am bound to surrender all my accounts with Airtel and shift to a local service provider or @reliancejio @airtelindia @Airtel_Presence

  • saumya3230
    Saumya Basu (@saumya3230) reported from Kolkata, West Bengal

    @JioCare can't make any call from my jio number . call drop, can't hear the voice of otherone who is on the line total silent..every time have to switch off my ph to make a call..worst service...pls help

  • PoddarArka
    Arka Poddar (@PoddarArka) reported from Kolkata, West Bengal

    @JioCare in my grandmother Jio number, i am facing some problem. I was unable to reach out to your helpline number, please response here in order to find a solution. Expecting a speedy reply.

  • MyNameIsSPaul
    Souvik Paul (@MyNameIsSPaul) reported from Pānchuria, West Bengal

    .@reliancejio Jiofiber internet connection is down at the Kestopur Area Kolkata. Please send support immediately. We are trying to connect to support via chat, but continuously asking for troubleshooting my device..

  • jazzaman3
    Aman Jaiswal (@jazzaman3) reported from Pānchuria, West Bengal

    Hi @reliancejio Please before launching 5G.. at least improve 4G.. 4G is not working good.. @ViBusinessIndia (VI) is faster than #Jio

  • HarshBiyani_
    Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCare @JioCinema seriously, this is just ridiculous. Horrible experience. #JioCinema #FIFAWorldCup #QatarWorldCup2022

  • hratcu
    Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal

    @JioCare @reliancejio You are such a shameless company that you never keep your commitment to customers who surrendered and waiting for more than 20 days for refund. @iamarnabray

  • sonu__ojha
    Sonu Ojha (@sonu__ojha) reported from Kolkata, West Bengal

    @reliancejio @JioCare talking about 5G and here 4G is not working properly. (tweeted using friend's hotspot)

  • DipayanP
    Dipayan Palit (@DipayanP) reported from Kolkata, West Bengal

    @JioCare facing frequent "connected without internet" issue on my Jio Fiber connection since last 1 months . Raised one complaint but no resolution.

  • xfact
    AbhiB (@xfact) reported from Hāora, West Bengal

    @JioCare @reliancejio 12 days since first complaint, 4 days since last tweet received with templated response of 'lookinng into concern...will get back to you' for two missing items from Jiofiber kit. Please your grievance redressal duration!

  • emailtorakesh
    chakRa (@emailtorakesh) reported from Kolkata, West Bengal

    @JioCare @airtelindia Atleast have some decency morons, terminate the connection and refund. Without rescheduling it to eternity. Hi, your request no 10056110621 has been assigned to engineer Safikul Gazi. He will be visiting your premises between (28 June 2022 04:00:00 PM)

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, IT'S LAST WARNING FROM ME.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Samir12687245
    Samir Bhure (@Samir12687245) reported

    @JioCare Don't worry. Once I get another service provider,your connection will be automatically disconnected.

  • dipesh_dan
    Dipesh dan (@dipesh_dan) reported

    @JioCare Complaint already raised, but there is still no improvement. Poor network, frequent call drops, and very slow internet in Gopalpur, Nala, Jamtara (815355). Please resolve this issue permanently. #Jio #NetworkIssue

  • saishyam123456
    Sai Shyam (@saishyam123456) reported

    @JioCare @reliancejio JioFiber has been down since 7 Jul. I’ve called customer care 3 times with no resolution—only promises. Unacceptable. Restore service immediately. Ticket ID - SR00002MD6M6

  • Sourabhj007
    Sourabh Jangde (@Sourabhj007) reported

    @JioCare @reliancejio My patience has completely run out. I booked Jio AirFiber on 7 July and paid ₹2,221.46 in advance after being assured installation within one week. Despite a missed installation appointment, Service Request: SR00003B64Q9,

  • vikramplvrp
    Vikram (@vikramplvrp) reported

    @reliancejio Extremely disappointed with the service for order NO0001EJGTUU. The assigned member is completely unresponsive, ignoring my calls and messages, and refusing to take ownership. This is gross negligence. @JioCare, please resolve this immediately.

  • follytics
    Follytics (@follytics) reported

    @JioCare and no one is actually working to resolve the issue. The order status has been stuck at "Document Verification in Process" for two days. What exactly is being verified for this long? If there's an issue with my documents, inform me. If not, stop using "verification" as a

  • koronovoid
    Prithvi (@koronovoid) reported

    @JioCare Still awaiting assistance. @JioCare Please respond and help cancel my undelivered SIM order.

  • Sukesh99158739
    Sukesh (@Sukesh99158739) reported

    @JioCare @JM_Scindia hello all i am jio customer from bhandup near cosmos school last few days I am facing internet issue no engineer are good enough to solve also not able to call customer care very poor service can you please look into this as it is impacting work no.9930045609

  • akankshitjha22
    Jha Akankshit (@akankshitjha22) reported

    @JioCare No internet since last 24 hours. Keep testing customer's patience. In the last 30 days, we had no internet access for around 10 days. But, your shameless company takes no responsibility and pays no heed to our complaints. You just have a template of replies, that you just paste.

  • cringd_consumer
    Cringing Consumer (@cringd_consumer) reported

    @reliancejio all of you are really that shameless or just overpaid by reliance. You guys cant find a payment done by a customer? Bunch of fools