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Reliance Jio outages and service status in Thakurpukur, West Bengal

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Thakurpukur, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 4, 10:14 AM GMT+5:30.
  • 64% Internet (64%)
  • 18% Wi-fi (18%)
  • 11% Total Blackout (11%)
  • 5% Phone (5%)
  • 2% E-mail (2%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Thakurpukur, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thakurpukur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 5: Problems at Reliance Jio

Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thakurpukur, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 24 hours ago
Kolkata Internet 1 day ago
Kolkata Internet 3 days ago
Kolkata Internet 3 days ago
Kolkata Internet 5 days ago
Kolkata Internet 6 days ago

Nearby cities with recent reports

Kolkata

8 recent signals

24 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Thakurpukur, West Bengal

Latest outage, problems and issue reports in Thakurpukur and nearby locations:

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    @Airtel_Presence & @JioCare If I port into your network, what is the first mandatory recharge value required? Please inform me via DM.

  • arghyadgupta
    #theindianscouser (@arghyadgupta) reported from Kolkata, West Bengal

    @JioFiberVoice @reliancejio @JioCare i am using fiber for 1 year now. Suddenly there is latency and everything is getting disconnected. Customer care doesnt understand a thing abt latency. No knowledge cant speak properly. Its so frustrating. Selling fiber with this quality?

  • ChakChinmoy
    Chinmoy Chakraborty (@ChakChinmoy) reported from Pānchuria, West Bengal

    @JioCare Internet speed of JIO network is drastically poor in Shapoorji Pallonji Area near Kolkata (PIN code 700135). Please resolve. So many customers are porting ther connection to other mobile service providers mainly Airtel Bharati.

  • sumit2103
    सुमित Kaushik (@sumit2103) reported from Kolkata, West Bengal

    Stop looting ppl and their money in the name of good service, it’s very astonishing that @reliancejio is going like other operators, need to recheck your credibility now.

  • riteshc1986
    Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal

    @JioCare The problem is everywhere and not at a particular place. Ever since I started 5G I'm facing this problem.

  • meabhisek91
    Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal

    @JioCare @JioCare this service request on hold from last 4 days. When I will get addressed can you tell me?? Poor customer care service. I have to change #jiofiber today because pathetic service you people provided.

  • shahdarshil
    Darshil Shah (@shahdarshil) reported from Hāora, West Bengal

    @reliancejio @JioCare #jiofiber Worst ever service, the sales officer took money and now for installation they are just giving excuses....

  • surdystough
    Mandy Singh... (@surdystough) reported from Ghusuri, West Bengal

    @reliancejio you have serious issues with your network, cant even watch IPL properly, ideally money should be deducted from your monthly charges..

  • rational_folk
    Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal

    @JioCare Ported my BSNL sim into Jio on 1st Feb, now this morning BSNL sim shows no network but Jio sim is still not active. Order NO0000OFQCZ6

  • DipayanP
    Dipayan Palit (@DipayanP) reported from Kolkata, West Bengal

    @JioCare facing frequent "connected without internet" issue on my Jio Fiber connection since last 1 months . Raised one complaint but no resolution.

  • arpan_roy
    Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal

    @reliancejio Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.

  • Surajit34703389
    Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal

    @JioCare My number is 7003517883 John 13 8617790993 one plus 9Pro showing 5G but not working same with 9038445367 with one plus & 8584035448 with iPhone 13

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare SINCE SIX MONTHS YOUR APPLICATION SHOWING 410 ERROR, I WILL TWEET IT MORE THAN TEN TIMES, FIX THIS ISSUE OTHERWISE REFUND MY MONEY IMMEDIATELY.

  • Mohit_Karnani95
    Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal

    @JioCare I had called your support desk for a certain issue where the person who answered said that she would transfer my call to the concern dept after listenning to my query and then the call was on hold for like 18 mins but no one connected! Is this the kind of service you

  • Subhaji_9504
    Subhajit sharma (@Subhaji_9504) reported from Kolkata, West Bengal

    @reliancejio had requested jio fiber to be installed at home in Kolkata, upon checking the technician informed that the nearest connection box was broken, am trying to get a refund, also interestingly no call is going thru my registered mobile number to the call centre...

  • e7a30401fabe4b1
    Shouvik Kapat (@e7a30401fabe4b1) reported from Kolkata, West Bengal

    @reliancejio Haha is it like of joke ??? Couple of month back I called jio customer care to raise service request as my broadband was not working I got superb reply “ sir please surrender your connection we can’t repair your connection “ …. This service from jio Fiber team …

  • Sumantodeishere
    SUMANTO DE (@Sumantodeishere) reported from Pānchuria, West Bengal

    @JioCare This is a common question, I know. Pathetic experience with your service.

  • RitabrataDass
    Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal

    @JioCare internet down for more than 4 hours now.

  • Ravinaa_
    Ravina (@Ravinaa_) reported from Kolkata, West Bengal

    @JioCare @dharmubaba I’ve paid for Jio Fiber twice but there’s some issue with installation (Joint box is concealed). Also Airtel wifi is soooo ****** that in a 900 sq ft home, there’s no signal in the rooms!

  • surdystough
    Mandy Singh... (@surdystough) reported from Kolkata, West Bengal

    @reliancejio Jio fibre not working and on top of that no response from CM care...bravo jio

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • __yudy6_ust
    Yudy (@__yudy6_ust) reported

    @JioCare @bhairavmehta_ if you're using a vpn and getting slow speeds try checking if it has a kill switch like cyberforget's which can help prevent traffic leaks when it disconnects

  • umvibh
    UB (@umvibh) reported

    Latest update - we have been denied any service and are being penalized for the job that was to be done by @JioCare.

  • bdnsvprasad
    varaprasad (@bdnsvprasad) reported

    @JioCare @JioCare This exchange reveals common customer pain points with Jio broadband in regions prone to power cuts, where inconsistent ONT/router behavior on backup power leads to repeated unresolved service requests.

  • Abhiii43115401
    Abhiiii (@Abhiii43115401) reported

    @JioCare Thank you. My issue has finally been resolved and my Jio AirFiber is working again. I appreciate the support from the local Jio office and the engineer who fixed the issue. I hope such delays can be avoided for customers in the future.

  • Ranjith_Patil_
    Ranjith Patil (@Ranjith_Patil_) reported

    @JioCare @reliancejio And even with airfiber aswell. 1000gb monthly which if completed 50%. Which was never happened since 1 year

  • ShivkSPandey
    Shivkumar S Pandey 💎 (@ShivkSPandey) reported

    @JioCare @reliancejio Booked Jio Fiber Home + Set Top Box. Order: NO0001EXMQD4 Paid but no installation since 6 days. Was promised next day installation. Please cancel & refund my money ASAP. DM me for details.

  • RajuJaisalmer
    Rajendra Suthar Pokaran 🇮🇳 (@RajuJaisalmer) reported

    Dear @JioCare, is 2G speed a free bonus included with every 5G recharge plan now? ​Having few telecom alternatives doesn't give you a free pass to deliver sub-par service. Either upgrade the network or drop the prices. ​@TRAI @ConsumerSecy #JioService #Jio5G #InternetSpeed

  • bdnsvprasad
    varaprasad (@bdnsvprasad) reported

    @JioCare @JioCare Contact number shared but why do you need time to think and personally talk to me. It was promised to me internet can be accessed with inverter backup when power outage but whole thing changes and tou are not able to provide a clarity on this which is very strange.

  • ernav_
    Navratan Meena (@ernav_) reported

    @airtel_presence, please help me to opt out of the broadband connection @jiocare pls be on standby

  • AnoopSingh1987
    अनूप कुमार सिंह गौर (@AnoopSingh1987) reported

    @JioCare Despite DM, no resolution provided