Reliance Jio outages and service status in Thakurpukur, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Thakurpukur, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 13, 7:47 AM GMT+5:30.
- Internet (71%)
- Wi-fi (18%)
- Total Blackout (5%)
- E-mail (3%)
- Phone (3%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Thakurpukur, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thakurpukur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 16: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thakurpukur, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
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Internet | 3 days ago |
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Kolkata
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Internet | 4 days ago |
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Kolkata
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Internet | 4 days ago |
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Kolkata
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Internet | 4 days ago |
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Kolkata
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Internet | 5 days ago |
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Kolkata
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Internet | 5 days ago |
Nearby cities with recent reports
7 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Thakurpukur, West Bengal
Latest outage, problems and issue reports in Thakurpukur and nearby locations:
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Souvik Paul (@MyNameIsSPaul) reported from Pānchuria, West Bengal.@reliancejio Jiofiber internet connection is down at the Kestopur Area Kolkata. Please send support immediately. We are trying to connect to support via chat, but continuously asking for troubleshooting my device..
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @anoop007chauhan Call me jio customer sarvice tems
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Mr_Mitra (@Sourav3ullasshh) reported from Kolkata, West Bengalfrom yesterday my jio fiber not working several time i called customer care and technician. till now not working .my work online school all were hampered . tomorrow 6:30 am my office log in time . worst service With reference to Service Request Number SR00001BP4IF.@JioCare
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Jajati Behera (@jajuX93) reported from Pānchuria, West Bengal@_MukeshAmbani @reliancejio your internet sucks all the time now..
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Sonu Ojha (@sonu__ojha) reported from Kolkata, West Bengal@reliancejio @JioCare talking about 5G and here 4G is not working properly. (tweeted using friend's hotspot)
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Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal@JioCare Ported my BSNL sim into Jio on 1st Feb, now this morning BSNL sim shows no network but Jio sim is still not active. Order NO0000OFQCZ6
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Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal@JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562
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Prasenjit das (@PEastbengalian) reported from Hāora, West Bengal@reliancejio First improve your 4G then do all 5G kind of stuff 4G is working like 3G and you are going for 5G ... improve your network first .
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Ravina (@Ravinaa_) reported from Kolkata, West Bengal@JioCare @dharmubaba I’ve paid for Jio Fiber twice but there’s some issue with installation (Joint box is concealed). Also Airtel wifi is soooo ****** that in a 900 sq ft home, there’s no signal in the rooms!
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, IT'S LAST WARNING FROM ME.
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Sunil Damani (@skdamani7) reported from Hāora, West Bengal@JioCare this is to inform you that i am unable to change my jiofiber password and its open already complaint about the issue to you many times. If any illegal activity happens through the open network i won't be liable as i have already informed you many time
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आनन्द कुमार भट्टर Anand Kumar Bhatter🇮🇳 (@ANBHATTE) reported from Hāora, West Bengal@JioCare Worst customer care. Representatives are always misleading. While providing new connection (postpaid plan ₹999*12 Annual) said that it includes Amazon Prime but after connection Jio asking to pay ₹1499 for the same. Shame on Jiofiber.
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@JioCare @reliancejio You guys have no responsible attitude and zeroself respect. @ConsumerReports please act to support us. After 10 days of surrender none came to pick up the device and till waiting for refund.
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Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal@JioCinema @JioCare Do not bid for any sporting event hereafter. EVER. You guys are the worst.
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dwaipayan (@CinemaNefertiti) reported from Kolkata, West Bengal@MKBHD Wish my network provider could handle this situation @JioCare @reliancejio
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Raaz (@horrorgaming117) reported from Kolkata, West BengalIn my area inter connection is very slow. @reliancejio #jio
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amit sengupta vlogs 📷 (@travellerAmit) reported from Kolkata, West Bengal@JioCare Thanks team but no need to call. Just tell me the age limit for you to issue a new sim card
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Mohit Karnani (@Mohit_Karnani95) reported from Kolkata, West Bengal@JioCare What kind of a service are you guys really providing? The technician was suppose to reach out by 8pm but still there is no call nothing form anyone! Also on calling the customer care desk you guys are asking to keep the call on hold and disconnecting later! Is this for real?
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West Bengal@JioCare Hi! Yes, please try to inform your computer systems not to remind a recharged number that plan expired or services discontinued. That would be of much help. Thank you.
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Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal@JioCare I had called your support desk for a certain issue where the person who answered said that she would transfer my call to the concern dept after listenning to my query and then the call was on hold for like 18 mins but no one connected! Is this the kind of service you
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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FAYSAL FARAAZ KHAN (@faysalfarazkhan) reported@JioCare 1/2 This is exactly the problem. I have been facing this issue since 10 August, and I already raised a complaint on 12 August (SR00003DUUX5). Yet, Jio marked it as “Resolved” without actually resolving anything. Now you are again saying there is “limited network connectivity”
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Jaydipp (@Jaydippgupta) reported@JioCare Worst customer support. Always sending automated message without checking details at his end . Shame on such system n customer support.
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Rahul (@imrahul_neela) reported@JioCare @reliancejio - No resolution yet from past 2 days, engineer gust has been rescheduling daily, very poor service from you. No proper timeline from CS team @jagograhakjago
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Rahul (@imrahul_neela) reported@JioCare - First 14th Aug, next 21 Aug, next 15th Aug 9:30- 10:30pm now again 21st Aug, what is this scheduling for service engineer visit??? I was told that it would be resolved on 14th, 15th & 16th but now again moved to 21st #jioairfiber @jagograhakjago
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Mr Kkm (@MrKkm3) reportedThe indoor internet speed on both Jio 4G and 5G has become extremely poor again. There was some improvement in between, but now the issue has returned. I was watching a match on JioHotstar today, and the stream was buffering after almost every 3–4 *****. @JioCare @reliancejio
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Divyanshu Sain (@SainDivyan49069) reportedUsing JioFiber for almost 3 years. Same router, same placement, same walls no issues for years. Now the range suddenly drops, and apparently the answer is “buy a booster.” Seriously? Paying extra to fix a problem that never existed before is incredibly frustrating. @reliancejio
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Chanchal Rathore (@Chancha44092421) reported@Miss_Niyati @reliancejio network problem bahut hai
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Mr Kkm (@MrKkm3) reported@JioCare @reliancejio Even YouTube videos at 4K start buffering within just 5 seconds. This is clearly not normal for 4G/5G service. Please investigate the network coverage and capacity in my area and resolve this issue permanently. @JioCare
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Apparao Pyla (@raoapyla) reported@JioCare It is very very dispponting to mention that,Issue was not resolved till date.
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delhi 94 (@aamnagrikbharat) reported@reliancejio 5G network is not working at all in my area Govind Vihar Delhi 94,My 5G plan expires on the 19th,If the issue is not resolved before then, I will port it to Airtel.I have already called your customer care several times but the problem is not getting resolved. @TRAI