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Reliance Jio outages and service status in Thakurpukur, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Thakurpukur, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 5, 12:35 AM GMT+5:30.
  • 80% Internet (80%)
  • 8% Wi-fi (8%)
  • 6% E-mail (6%)
  • 3% Total Blackout (3%)
  • 3% Phone (3%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Thakurpukur, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thakurpukur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 5: Problems at Reliance Jio

Reliance Jio is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thakurpukur, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Ghusuri.

CityProblem TypeReport Time
Kolkata Internet 15 hours ago
Kolkata Internet 2 days ago
Kolkata Internet 2 days ago
Kolkata Internet 2 days ago
Kolkata Internet 3 days ago
Kolkata Wi-fi 3 days ago

Nearby cities with recent reports

Kolkata

13 recent signals

15 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Thakurpukur, West Bengal

Latest outage, problems and issue reports in Thakurpukur and nearby locations:

  • iambulu17
    Shantanu Hazra (@iambulu17) reported from Hāora, West Bengal

    When you'll going to sent me invite... I showed my interest since the beginning of your welcome offer .. installed latest 5G capable ios version but still not recieving 5G? Or should i port to airtel? Your MyJio app literally sucks 😡 @JioCare @reliancejio #JioTrue5GWelcomeOffer

  • Mohit_Karnani95
    Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal

    @JioCare I had called your support desk for a certain issue where the person who answered said that she would transfer my call to the concern dept after listenning to my query and then the call was on hold for like 18 mins but no one connected! Is this the kind of service you

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @JioCare Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal

    @JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection speed if sharing it through a mobile hotspot?

  • xfact
    AbhiB (@xfact) reported from Hāora, West Bengal

    @DisneyPlusHS Hi, I am a subscriber of D+HS via my JioFiber plan as well as the mobile plan, but since yesterday I am being told that I don't have any plan and should subscribe to watch content. Help! @reliancejio

  • ari89jit
    Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal

    @JioCare It's more than 110 hour without jio network in our locality. Till Jio said keep patience????????? Shame shame

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @roughneck_15 @JioCare Facing the same issue if I want to work from home using my Jio 5G mobile hotspot!!

  • ChakChinmoy
    Chinmoy Chakraborty (@ChakChinmoy) reported from Pānchuria, West Bengal

    @JioCare Internet speed of JIO network is drastically poor in Shapoorji Pallonji Area near Kolkata (PIN code 700135). Please resolve. So many customers are porting ther connection to other mobile service providers mainly Airtel Bharati.

  • Prasanj19782888
    Prasanjit (@Prasanj19782888) reported from Kolkata, West Bengal

    Why my internet speed is so slow in my area @JioCare You are talking about 5G here my speed is so slow that I can't even text a message @reliancejio #Jiodown

  • ARNABSA09120912
    ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West Bengal

    Fraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.

  • Mohit_Karnani95
    Mohit Karnani (@Mohit_Karnani95) reported from Kolkata, West Bengal

    @JioCare What kind of a service are you guys really providing? The technician was suppose to reach out by 8pm but still there is no call nothing form anyone! Also on calling the customer care desk you guys are asking to keep the call on hold and disconnecting later! Is this for real?

  • Smk97555104
    Smk (@Smk97555104) reported from Hāora, West Bengal

    @JioCare Yes, this will not solve, untill you install a tower in my building, or some wired connection from your tower. Cc is not at all responsive and evry time their recorder says we are looking faster resolution for net speed. Without speedy net, nobody is hero

  • horrorgaming117
    Raaz (@horrorgaming117) reported from Kolkata, West Bengal

    In my area inter connection is very slow. @reliancejio #jio

  • AsifkhanAisf
    Asif khan (@AsifkhanAisf) reported from Kolkata, West Bengal

    @JioCare hello my name is ASIF my jiofiber recharge is 8 November plans 399 rs but since last 3 day not available net our refund your customer care number not available #JioFiber #jiocare pls resolve I requested.

  • BishalD25963263
    Bishal Das (@BishalD25963263) reported from Kolkata, West Bengal

    @reliancejio @JioCare when I have call 2time in jio customer care service then they disconnected my call without any reason. After 3rd when I call the jio executive vikash Kumar threatened me and disconnect my.thats why i am changing my jio sim .

  • Rdpt_23
    Rajdeep Pandit (@Rdpt_23) reported from Hāora, West Bengal

    @reliancejio a person saying from Jio Bengal HQ is calling me day after day asking to recharge immediately. Else my number will get terminated. I have recharged in sept 2022. Not sure about the legitimacy of the person calling. Please help. (Will share the number in DM)

  • yash_nathvani
    Yash Nathvani (@yash_nathvani) reported from Kolkata, West Bengal

    Post my advance payment that I made for six months for your services, I am bound to surrender all my accounts with Airtel and shift to a local service provider or @reliancejio @airtelindia @Airtel_Presence

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @anoop007chauhan Call me jio customer sarvice tems

  • iamsayan00
    Evil_weeivle™ (@iamsayan00) reported from Kolkata, West Bengal

    @JioCare Wtf!! i didn't say anything to you boss I didn't tag you...i was just giving exaple of a business model....take a nap if you are feeling sleepy

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @JioCare @geekyranjit Jio is providing proper support to only verified twitter handle celebrities & not to common citizens. For us only bots are being deployed for support! 😤

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • TAPAS207
    TAPAS_K_DAHIYA (@TAPAS207) reported

    @JioCare Still issue remain unattended Very pathetic service

  • NoPlaceForMeUp
    The Indian Liberal | 🇮🇳🪷⚖️ (@NoPlaceForMeUp) reported

    Absolutely pathetic customer service from @JioCare @reliancejio. Your app makes a mistake and I pay for it? Unacceptable! Give me my ******* refund! Why is it, that my plan shows expired when there's 292 days left? That 1 upcoming plan is because of your ****** little app showing the wrong info.

  • abhayisannoyed
    Jaskirat Singh Rangi (@abhayisannoyed) reported

    Whenever Lights goes off in my area! my jio network becomes so weak to even send a text messages!! @reliancejio @JioCare whyy???

  • akashkaria1994
    AKASH KARIYA (@akashkaria1994) reported

    Your team is so incompetent that our internet is still not working. Shame on you At least give my refund @airtelindia @reliancejio Jio your internet is not available in our building, let me know how to bring it here

  • SahooSritam
    sritam sahoo (@SahooSritam) reported

    @JioCare @reliancejio Your internet is very poor and unstable I have been complaining for 1460 days The helpline told me it would be resolved within 15 days We recharged for 5G but only get 4G which works like 3G In 2026 if the network is still a problem how can we call this a de

  • dhruve461
    🇮🇳 ध्रुव कुमार शर्मा (@dhruve461) reported

    @JioCare Please tell me how many days are required for restoring internet service? #poor_servise

  • imreal_shubham
    Shubham Dubey (@imreal_shubham) reported

    @JioCare @reliancejio every time I face issue I get this sms this is so annoying Dear Customer, Your service request no SR0000351XOV has been put on hold due to technical reasons. We are eager to serve you and will get back with a revised appointment time soon. Not sure why ?

  • Tosharanjansahu
    Tosharanjan sahu (@Tosharanjansahu) reported

    @JioCare @reliancejio please jio improve network quality we are 40-50 members in a village planning to shift to airtel please do something

  • tprince440
    Deepak tiwari 🇮🇳 (@tprince440) reported

    Now he is not getting new work order and my plan is showing activated without even installation. @JioCare Need immediate action on this otherwise give my refund. Very pathetic service and all. I will never again think of getting Jio's any thing.

  • jigneshjains
    Jignesh Jain (@jigneshjains) reported

    @Paytm @Paytmcare @JioCare I recharged my Jio number via Paytm but the recharge failed. Money was deducted from my account, yet even after a full month, neither the recharge is credited nor the refund is processed. No resolution despite repeated follow-ups. Please resolve this.