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Reliance Jio

Reliance Jio outages and service status in Thakurpukur, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 4 outage signals in the last 24 hours around Thakurpukur, including 4 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Jun 12, 10:29 AM GMT+5:30.
  • 84% Internet (84%)
  • 5% E-mail (5%)
  • 5% Wi-fi (5%)
  • 4% Total Blackout (4%)
  • 3% Phone (3%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Thakurpukur, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thakurpukur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 12: Problems at Reliance Jio

Reliance Jio is having issues since 07:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thakurpukur, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 2 hours ago
Kolkata Internet 13 hours ago
Kolkata Internet 14 hours ago
Kolkata Internet 23 hours ago
Kolkata Internet 2 days ago
Kolkata Internet 2 days ago

Nearby cities with recent reports

Kolkata

24 recent signals

2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Thakurpukur, West Bengal

Latest outage, problems and issue reports in Thakurpukur and nearby locations:

  • Prasanj19782888
    Prasanjit (@Prasanj19782888) reported from Kolkata, West Bengal

    Why my internet speed is so slow in my area @JioCare You are talking about 5G here my speed is so slow that I can't even text a message @reliancejio #Jiodown

  • Rdpt_23
    Rajdeep Pandit (@Rdpt_23) reported from Hāora, West Bengal

    @reliancejio a person saying from Jio Bengal HQ is calling me day after day asking to recharge immediately. Else my number will get terminated. I have recharged in sept 2022. Not sure about the legitimacy of the person calling. Please help. (Will share the number in DM)

  • sumit2103
    सुमित Kaushik (@sumit2103) reported from Kolkata, West Bengal

    Stop looting ppl and their money in the name of good service, it’s very astonishing that @reliancejio is going like other operators, need to recheck your credibility now.

  • surdystough
    Mandy Singh... (@surdystough) reported from Kolkata, West Bengal

    @reliancejio jio wify not working properly from last few days, need to check hows Airtel doing

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @JioCare @geekyranjit Jio is providing proper support to only verified twitter handle celebrities & not to common citizens. For us only bots are being deployed for support! 😤

  • hratcu
    Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal

    @iamarnabray @reliancejio @JioCare The worst ever

  • Mohit_Karnani95
    Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal

    Tryng to connect @JioCare @reliancejio @jio_fiber but no one is connecting and my internet is not working and the device is blinking with red unstable light! I want this to be fixed asap because this issue is being faced continuously on month on month!! Take immediate action plz

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @JioCare @geekyranjit Hi Bodhi, If we normal consumers ask for the Jio 5G Welcome Offer on Twitter you don't give it to us and give only scripted bot response but to YouTuber you are providing it on priority basis just by asking for it once only! At least we deserve proper support from humans not bots

  • ARNABSA09120912
    ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West Bengal

    Fraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal

    @JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection if sharing it through a mobile hotspot?

  • SubhasisBasu19
    Subhasis Basu (@SubhasisBasu19) reported from Kolkata, West Bengal

    @JioCare Can u tell me when my issue will be solved? Already it took more than 2 months.

  • rational_folk
    Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal

    @JioCare Ported my BSNL sim into Jio on 1st Feb, now this morning BSNL sim shows no network but Jio sim is still not active. Order NO0000OFQCZ6

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, THAT'S LAST REQUEST AND WARNING FROM ME.

  • thesumantjswl
    Sumant (@thesumantjswl) reported from Pānchuria, West Bengal

    @JioCare I had a talk with 2 Jio service guys. They are pitching me to do new installations instead of relocation or else it will take 15 days to relocate. (Relocation area is but 5-6 buildings away) Is that Ethical?

  • riteshc1986
    Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal

    @JioCare I am facing issues with the maximum number. Even I'm facing calling issues.

  • HarshBiyani_
    Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCare @JioCinema pathetic, horrible, horrendous, mind-boggling, miserable, dreadful, terrible experience. #JioCinema #FIFAWorldCup #WorldCup2022

  • jhajitwts
    Govind Jha (@jhajitwts) reported from Kolkata, West Bengal

    @JioCare @reliancejio What kind of service is this? Sales people wrongly misguiding the customers. My phone number has been made public. Every now and then I receive call from your sales team that too with their personal number!

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    @Airtel_Presence & @JioCare If I port into your network, what is the first mandatory recharge value required? Please inform me via DM.

  • MyNameIsSPaul
    Souvik Paul (@MyNameIsSPaul) reported from Pānchuria, West Bengal

    .@reliancejio Jiofiber internet connection is down at the Kestopur Area Kolkata. Please send support immediately. We are trying to connect to support via chat, but continuously asking for troubleshooting my device..

  • hratcu
    Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal

    @JioCare @reliancejio You guys have no responsible attitude and zeroself respect. @ConsumerReports please act to support us. After 10 days of surrender none came to pick up the device and till waiting for refund.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • AvishekDubey15
    Mr. Fix it (@AvishekDubey15) reported

    @EdurintiAbBOY @JioCare Got any solution?

  • Hemanthemani4
    Hemanthemani (@Hemanthemani4) reported

    @JioCare @RIL_Updates @relianceindltd With reference to Service Request number SR0000382YJ5, we have scheduled an appointment with a Jio service engineer at your premises on 16-Jun-2026 between 14:30:00 - 15:30:00. What is it a child play? You want us to suffer onather 4 more days.

  • p_jaincricket
    Prince Jain (@p_jaincricket) reported

    @JioCare I paid the full annual amount based on the advertised offer, and now I am being charged after 360 days. Where is the promised free 30-day validity? If I do not receive a satisfactory resolution today.

  • satwikkasturi
    satwik.kasturi (@satwikkasturi) reported

    @JioCare I have been struggling to get an engineer assigned for an issue which has been raised 2 days back. Every customer care person i spoke gave explanation-it will be resolved today but issue hasn’t been resolved for last 2-3 days. Request Id-SR00003833OR. Need your help!

  • oh_my_gwad
    Prakhar Mohan (@oh_my_gwad) reported

    @JioCare I have availed a voucher of ₹1499 against my fiber connection but the same is still not credited into my account, pls help . Ref ID RV0000425G39

  • AyushAg444
    Ayush Agarwal 𝕏 (@AyushAg444) reported

    @JioCare I have sent the details via DM. Please resolve the issue definitely by tomorrow morning

  • IBelieve_Crypto
    ᄂΣӨ X ЯΣIGПƧ (@IBelieve_Crypto) reported

    @JioCare My Jio AirFiber STB is having an issue with the Live TV+ app. When I click on the Live TV+ icon, a black screen with the app logo appears, but the app freezes and won't load any further. Please help me fix this.

  • shruti2909
    ShruT (@shruti2909) reported

    @JioCare It’s been just 11 days since this tweet and again I am sitting with zero WiFi. How difficult it is for your technicians to resolve the issue once and for all? I need a resolution today itself or I am done with @JioCare @reliancejio for real. I’ll be switching to another operator

  • bhavyaTrivedi16
    Bhavya shukla (@bhavyaTrivedi16) reported

    Day 4. 96+ hours without JioAirFiber and proper Jio network. No accountability. No meaningful updates. No compensation. How long does @JioCare expect customers to pay for a service that doesn’t exist?

  • sonudas1107
    Subhojeet Das (@sonudas1107) reported

    @reliancejio @JioCare please see this issue