1. Home
  2. Companies
  3. Reliance Jio
  4. Thakurpukur
Reliance Jio

Reliance Jio outages and service status in Thakurpukur, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 12 outage signals in the last 24 hours around Thakurpukur, including 12 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 22, 12:48 PM GMT+5:30.
  • 80% Internet (80%)
  • 9% Wi-fi (9%)
  • 5% Total Blackout (5%)
  • 4% E-mail (4%)
  • 3% Phone (3%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Thakurpukur, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thakurpukur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 22: Problems at Reliance Jio

Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thakurpukur, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Ghusuri.

CityProblem TypeReport Time
Kolkata Internet 1 hour ago
Kolkata Wi-fi 2 hours ago
Kolkata Internet 5 hours ago
Kolkata Internet 14 hours ago
Kolkata Internet 15 hours ago
Kolkata Internet 17 hours ago

Nearby cities with recent reports

Kolkata

27 recent signals

1 hour ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Thakurpukur, West Bengal

Latest outage, problems and issue reports in Thakurpukur and nearby locations:

  • sonu__ojha
    Sonu Ojha (@sonu__ojha) reported from Kolkata, West Bengal

    @reliancejio @JioCare talking about 5G and here 4G is not working properly. (tweeted using friend's hotspot)

  • RitabrataDass
    Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal

    @JioCare one of the worst customer service. Actually the worst. Now some useless employe will reply to this and ask me to DM my problem, and then they don't respond. Their owner is not on a social media platform because he knows how ****** his network is.

  • Mohit_Karnani95
    Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal

    @JioCare I had called your support desk for a certain issue where the person who answered said that she would transfer my call to the concern dept after listenning to my query and then the call was on hold for like 18 mins but no one connected! Is this the kind of service you

  • sampan_singh10
    Sampan Singh (@sampan_singh10) reported from Pānchuria, West Bengal

    @JioCare my jio fiber plan is ending tomorrow can you extend it till 30 june as My salary will be credited on that day!! After that i will recharge it its a humble request I am a loyal customer +913335588008 register name is aishwarya singh @reliancejio #JioFiber

  • thatsmimo
    Kazi Hasan Ali (@thatsmimo) reported from Kolkata, West Bengal

    @JioCare Really stunned from service guy of jiofiber,I called him because of the internet issue, after fixing it he says we won't be able to come and fix your connection again, so better cancel your jiofiber else no one will come service you.#JioFiber @JioFiberVoice

  • AsifkhanAisf
    Asif khan (@AsifkhanAisf) reported from Kolkata, West Bengal

    @JioCare hello my name is ASIF my jiofiber recharge is 8 November plans 399 rs but since last 3 day not available net our refund your customer care number not available #JioFiber #jiocare pls resolve I requested.

  • siddharthdaga20
    siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal

    @reliancejio I have raised a complaint for the issue of no network ,but problem was not solve and complains were closed automatically my refrence numbers please check or I will port to AIRTEL (SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF).

  • surdystough
    Mandy Singh... (@surdystough) reported from Ghusuri, West Bengal

    @reliancejio you have serious issues with your network, cant even watch IPL properly, ideally money should be deducted from your monthly charges..

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @JioCare @geekyranjit Hi Bodhi, If we normal consumers ask for the Jio 5G Welcome Offer on Twitter you don't give it to us and give only scripted bot response but to YouTuber you are providing it on priority basis just by asking for it once only! At least we deserve proper support from humans not bots

  • Abhra100
    Abhradip chakraborty (@Abhra100) reported from Kolkata, West Bengal

    Facing Jio internet problem from very yesterday at my area ( Nimta , kol -49 ) , heard that the problem is also in different part of state , we user pay lot of money beyond recharge , didn't expect such worse services , urgently feedback should be appreciated @JioCare @relianceji

  • HarshBiyani_
    Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCinema @JioCare Do not bid for any sporting event hereafter. EVER. You guys are the worst.

  • BishalD25963263
    Bishal Das (@BishalD25963263) reported from Kolkata, West Bengal

    @reliancejio @JioCare when I have call 2time in jio customer care service then they disconnected my call without any reason. After 3rd when I call the jio executive vikash Kumar threatened me and disconnect my.thats why i am changing my jio sim .

  • djdcodeofficial
    Dipak Nayak (ସ୍ଵାଭିମାନୀ ଓଡିଆ) (@djdcodeofficial) reported from Pānchuria, West Bengal

    @reliancejio @JioCare @JioFiberVoice JIOFi device showing no internet even after recharging. Kindly help..Urgent #sos Number: 8618149161

  • hratcu
    Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal

    @JioCare @reliancejio You guys have no responsible attitude and zeroself respect. @ConsumerReports please act to support us. After 10 days of surrender none came to pick up the device and till waiting for refund.

  • hratcu
    Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal

    @JioCare Already in touch with DM. No resolution till

  • Ravinaa_
    Ravina (@Ravinaa_) reported from Kolkata, West Bengal

    @JioCare @dharmubaba I’ve paid for Jio Fiber twice but there’s some issue with installation (Joint box is concealed). Also Airtel wifi is soooo ****** that in a 900 sq ft home, there’s no signal in the rooms!

  • emailtorakesh
    chakRa (@emailtorakesh) reported from Kolkata, West Bengal

    @JioCare @airtelindia Atleast have some decency morons, terminate the connection and refund. Without rescheduling it to eternity. Hi, your request no 10056110621 has been assigned to engineer Safikul Gazi. He will be visiting your premises between (28 June 2022 04:00:00 PM)

  • ANBHATTE
    आनन्द कुमार भट्टर Anand Kumar Bhatter🇮🇳 (@ANBHATTE) reported from Hāora, West Bengal

    @JioCare Worst customer care. Representatives are always misleading. While providing new connection (postpaid plan ₹999*12 Annual) said that it includes Amazon Prime but after connection Jio asking to pay ₹1499 for the same. Shame on Jiofiber.

  • Juber824
    Juber Alam🇮🇳 (@Juber824) reported from Hāora, West Bengal

    Internet is very slow in my area. please help me. @JioCare @reliancejio

  • Prasanj19782888
    Prasanjit (@Prasanj19782888) reported from Kolkata, West Bengal

    Why my internet speed is slow @JioCare it's happening since long time. You are talking about 5G here my 4G is speed is so slow that I am unable to text a message. Resolve this ASAP #Jiodown @JioCare

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • _amit_sheoran
    Amit Sheoran (@_amit_sheoran) reported

    Internet outage for 2+ days in Pilani (333031). Local Jio team is not responding to calls. What exactly are customers paying for? @JioCare need immediate action.

  • deepak_dc7689
    Deepak Chauhan (@deepak_dc7689) reported

    @JioCare I have applied for MNP on 12/4/26 & still my sim is not delivered. Everyday, your customer care person assuring that Today your card will be delivered but more than 10 days are past and still I'm waiting. Kindly cancel my order and issue my refund. My MNP no 8767696177

  • ManishAzadIN
    Manish Kumar (मनीष कुमार) (@ManishAzadIN) reported

    @SamsungIndia @JioCare, I am unable to connect to the 5G network on my Samsung Galaxy M35 5G despite all settings being correct (5G Preferred, Battery Saving Off, Location On). The phone stays on LTE/LTE+ only. Please resolve this issue as soon as possible. #SamsungGalaxyM35

  • Digitalsathi04
    Sunil Kumar (@Digitalsathi04) reported

    @JioCare Yes, I am facing same issue at same location

  • Madan_Akshayn
    MadanAkshay (@Madan_Akshayn) reported

    @JioCare Agent itself confirmed the stock is available for jioairfiber plus that will help boost the 5 g signal in rural areas. Why not install same when you guys have it in stock? Don't understand you guys really understand the prblm or not and not working towards the solution

  • palash198033
    PALASH SAHA (@palash198033) reported

    @reliancejio Total failure of service by Reliance Jio Fiber. Paid ₹807 on 20 Apr 2026 for installation (Order No. NO0001CZW6F0), but still no connection provided. Incompetent staff and vendor. Taking money but unable to deliver service. @JioCare @reliancejio #JioFiber #PoorServ

  • Manish158414
    Manish (@Manish158414) reported

    @reliancejio @JioCare @consumerforum_ I am extremely frustrated with your service in my bill unnecessary they have added 1000 rupees for Netflix and prime which we haven't used we used only which was free . Your executive cut my phone in arrogance please revise my bill

  • RamGokul24570
    Ram Gokul (@RamGokul24570) reported

    @DelhiCapitals @reliancejio commins arrived. Stark not came all players are set in all teams still not picking ducket replacement. Last yr DC missed brawis for Brook that time he is available. Still not find right combination. No planning for opposite player, no swot for each player. Analyst are worst.

  • maheshrpm
    Maheshkumar (@maheshrpm) reported

    @JioCare Sent. yesterday they said it will be delivered by today 12 noon as 1st priority. but not delivered and asking me to wait for another 48 hrs. WORST SERVICE. Cannot even deliver the sim card in metro city.

  • TellisDenis
    Denis Tellis (@TellisDenis) reported

    Jio airfiber is not working 3 days.raised Service request number SR0000341I49. Engineer is not responding properly. Kindly resolve it @JioCare @reliancejio