Reliance Jio outages and service status in Thakurpukur, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Thakurpukur, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 13, 10:31 AM GMT+5:30.
- Internet (54%)
- Wi-fi (27%)
- Phone (11%)
- Total Blackout (6%)
- E-mail (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Thakurpukur, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thakurpukur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 13: Problems at Reliance Jio
Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thakurpukur, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 3 hours ago |
|
Kolkata
|
Phone | 14 hours ago |
|
Kolkata
|
Wi-fi | 2 days ago |
|
Kolkata
|
Internet | 2 days ago |
|
Kolkata
|
Total Blackout | 2 days ago |
|
Kolkata
|
Total Blackout | 3 days ago |
Nearby cities with recent reports
12 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Thakurpukur, West Bengal
Latest outage, problems and issue reports in Thakurpukur and nearby locations:
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siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal@reliancejio I have raised a complaint for the issue of no network with(SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF). No action taken yet
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Dipayan Palit (@DipayanP) reported from Kolkata, West Bengal@JioCare facing frequent "connected without internet" issue on my Jio Fiber connection since last 1 months . Raised one complaint but no resolution.
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chakRa (@emailtorakesh) reported from Kolkata, West Bengal@JioCare @airtelindia Atleast have some decency morons, terminate the connection and refund. Without rescheduling it to eternity. Hi, your request no 10056110621 has been assigned to engineer Safikul Gazi. He will be visiting your premises between (28 June 2022 04:00:00 PM)
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Sunil Damani (@skdamani7) reported from Hāora, West Bengal@JioCare The problem did not solved , yet you have confirmed that it is . Now I have a duty to call jio care every day to raise the same complaint everyday. Isnt this a incompetent of your team as its been 7 days with the same issue with not a single proper response from you.
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@JioCare @geekyranjit Jio is providing proper support to only verified twitter handle celebrities & not to common citizens. For us only bots are being deployed for support! 😤
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West Bengal@Airtel_Presence & @JioCare If I port into your network, what is the first mandatory recharge value required? Please inform me via DM.
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#theindianscouser (@arghyadgupta) reported from Kolkata, West Bengal@JioFiberVoice @reliancejio @JioCare i am using fiber for 1 year now. Suddenly there is latency and everything is getting disconnected. Customer care doesnt understand a thing abt latency. No knowledge cant speak properly. Its so frustrating. Selling fiber with this quality?
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Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal@JioCare @JioCare this service request on hold from last 4 days. When I will get addressed can you tell me?? Poor customer care service. I have to change #jiofiber today because pathetic service you people provided.
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@roughneck_15 @JioCare Facing the same issue if I want to work from home using my Jio 5G mobile hotspot!!
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AbhiB (@xfact) reported from Hāora, West Bengal@JioCare @reliancejio 12 days since first complaint, 4 days since last tweet received with templated response of 'lookinng into concern...will get back to you' for two missing items from Jiofiber kit. Please your grievance redressal duration!
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Shailesh (@shai171) reported from Kolkata, West Bengal@JioCare @reliancejio @reliancejio Hello JIO, it's quite disheartening to have the worst of services. My jio fiber is faulty and after repeated complaints, issue is still not resolved pl help 3379605165 my jio no
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Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal@JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562
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Mr_Mitra (@Sourav3ullasshh) reported from Kolkata, West Bengalfrom yesterday my jio fiber not working several time i called customer care and technician. till now not working .my work online school all were hampered . tomorrow 6:30 am my office log in time . worst service With reference to Service Request Number SR00001BP4IF.@JioCare
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Sunil Damani (@skdamani7) reported from Hāora, West Bengal@JioCare this is to inform you that i am unable to change my jiofiber password and its open already complaint about the issue to you many times. If any illegal activity happens through the open network i won't be liable as i have already informed you many time
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Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal@reliancejio Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.
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Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549
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Evil_weeivle™ (@iamsayan00) reported from Kolkata, West Bengal@JioCare Wtf!! i didn't say anything to you boss I didn't tag you...i was just giving exaple of a business model....take a nap if you are feeling sleepy
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @DagarRaghav Chutya cumpani our jio customer sarvice staaf very chutya
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Chandan Bag (@Chandan42926074) reported from Kolkata, West Bengal@reliancejio Useless jio 5g, My area is already covered jio 5g But i don't get invitation in my number, and i click to many times for i am interested,If you don't give invitation so why you tell jio 5g welcome offer all, useless your customer team, and your 5g.. #JioTrue5G #Jio #reliancejio
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Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal@JioCare waiting for refund since 6th October. DO YOU CARE Dear Customer, refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rohit Devatwal (@Rohit27365076) reported@JioCare There has been no internet service since the morning of July 12th. Whenever I call the helpline, the call gets disconnected after playing a recorded message; why don't you connect me to an agent? JioFiber's service is absolutely pathetic and terrible.😡😡😡😡😡😡
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Manikandan S (@iamsmk08) reported@JioCare Hlo @reliancejio and @JioCare, How many days you need for refund. In every month we need to pay for recharge of wifi bill before your deadline. If 1 min exceed you stopping the services. But if we cancel the any of service taking more than a week for refund. Is this fair?
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Nɪᴋ (@n1k_h1l_) reported@JioCare service not resolved, still the requests are being closed, no engineer visit,no internet in our home for a week, u guys dont even escalate just tell me the engineer cannot visit due to bad weather conditions @GoI_MeitY
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ASHISH M SARAPH (@m_saraph) reportedHey @JioCare #jiofiber , it’s disappointing that there’s no option to cancel a yearly subscription and get a refund for the unused period. Even more concerning, this limitation isn’t clearly disclosed before purchase or easy to find in your documentation.
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Rana Bain (@ranabain2010) reported@JioCare Issue yet not solved after sharing all the details? When will it be solved? After the FIFA World Cup?
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Sourabh Jangde (@Sourabhj007) reported@JioCare My Jio Airfiber order (NO0001EHE25E) placed on July 7 still has NO confirmed installation date after 6 days. Agent promised me installation within a week. This is unacceptable. I need immediate resolution and compensation. #JioFail
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Amit Sharma (@aksharec) reportedNo internet connectivity on jio fiber and when called your team, they told to wat for 30 mins. Never seen such a pathetic response and service. Can you please cancel my subscription and refund my fees. No need to do anything @JioCare
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Jinit Sarda (@SardaJinit) reported@JioCare @JioCare How is it that some problem or the other is there all the time since the past 15 days? Despite repeatedly raising service requests and escalating on X
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spunky 🐈 (@spiro14831548) reported@JioCare No ! no ! The issue persists Internet is not working for 10th time router rebooted , dine July 3rd the same condition.. no resolution yet. We don't know local engineer we don't know anyone who can help . Terribly sorry jio you guys need to pull some socks and resolve this
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Niteen Autade (@niteenautade) reported@JioCare @jiocare It's been almost a week and there is no resolution from your end. Dont ask me to use 4g when I am paying for your 5g service. The issue started suddenly about a week ago and I am unable to connect to 5g at home. Details already shared on DM.