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Reliance Jio outages and service status in Thakurpukur, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 4 outage signals in the last 24 hours around Thakurpukur, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 1, 6:28 PM GMT+5:30.
  • 71% Internet (71%)
  • 19% Wi-fi (19%)
  • 6% Phone (6%)
  • 2% Total Blackout (2%)
  • 1% E-mail (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Thakurpukur, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thakurpukur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 1: Problems at Reliance Jio

Reliance Jio is having issues since 01:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thakurpukur, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Wi-fi 28 minutes ago
Kolkata Internet 3 hours ago
Kolkata Wi-fi 5 hours ago
Kolkata Internet 21 hours ago
Kolkata Wi-fi 1 day ago
Kolkata Internet 1 day ago

Nearby cities with recent reports

Kolkata

26 recent signals

28 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Thakurpukur, West Bengal

Latest outage, problems and issue reports in Thakurpukur and nearby locations:

  • Juber824
    Juber Alam🇮🇳 (@Juber824) reported from Hāora, West Bengal

    i want to know.. for how many years i am using jio network.. @JioCare @reliancejio

  • Prasanj19782888
    Prasanjit (@Prasanj19782888) reported from Kolkata, West Bengal

    Why my internet speed is so slow in my area @JioCare You are talking about 5G here my speed is so slow that I can't even text a message @reliancejio #Jiodown

  • horrorgaming117
    Raaz (@horrorgaming117) reported from Kolkata, West Bengal

    In my area inter connection is very slow. @reliancejio #jio

  • Surajit34703389
    Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal

    @JioCare unfortunately we are not getting the so hyped service

  • AsifkhanAisf
    Asif khan (@AsifkhanAisf) reported from Kolkata, West Bengal

    @JioCare hello my name is ASIF my jiofiber recharge is 8 November plans 399 rs but since last 3 day not available net our refund your customer care number not available #JioFiber #jiocare pls resolve I requested.

  • siddharthdaga20
    siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal

    @reliancejio I have raised a complaint for the issue of no network ,but problem was not solve and complains were closed automatically my refrence numbers please check or I will port to AIRTEL (SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF).

  • thatsmimo
    Kazi Hasan Ali (@thatsmimo) reported from Kolkata, West Bengal

    @JioCare Really stunned from service guy of jiofiber,I called him because of the internet issue, after fixing it he says we won't be able to come and fix your connection again, so better cancel your jiofiber else no one will come service you.#JioFiber @JioFiberVoice

  • arghyadgupta
    #theindianscouser (@arghyadgupta) reported from Kolkata, West Bengal

    @JioFiberVoice @reliancejio @JioCare i am using fiber for 1 year now. Suddenly there is latency and everything is getting disconnected. Customer care doesnt understand a thing abt latency. No knowledge cant speak properly. Its so frustrating. Selling fiber with this quality?

  • Mohit_Karnani95
    Mohit Karnani (@Mohit_Karnani95) reported from Kolkata, West Bengal

    @JioCare What kind of a service are you guys really providing? The technician was suppose to reach out by 8pm but still there is no call nothing form anyone! Also on calling the customer care desk you guys are asking to keep the call on hold and disconnecting later! Is this for real?

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal

    @JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection if sharing it through a mobile hotspot?

  • DipayanP
    Dipayan Palit (@DipayanP) reported from Kolkata, West Bengal

    @JioCare facing frequent "connected without internet" issue on my Jio Fiber connection since last 1 months . Raised one complaint but no resolution.

  • emailtorakesh
    chakRa (@emailtorakesh) reported from Kolkata, West Bengal

    @JioCare @airtelindia Atleast have some decency morons, terminate the connection and refund. Without rescheduling it to eternity. Hi, your request no 10056110621 has been assigned to engineer Safikul Gazi. He will be visiting your premises between (28 June 2022 04:00:00 PM)

  • harshularora29
    Harshul Arora (@harshularora29) reported from Kolkata, West Bengal

    @Vivo_India @JioCare using #vivox80 frequently facing 5g network disconnection. My Numb is not reachable by friends and family. Jio says to switch off VOWIFI to receive Voice services seamlessly.Does this solve the problem?? Please discuss among yourself. Hv rest network setting

  • SamidSam5
    Samid Sam (@SamidSam5) reported from Hāora, West Bengal

    @JioCare very bad service of @reliancejio I am having problem in jio wifi since 5 days. I called many times but these people are not solving my problem plz you check your service

  • RitabrataDass
    Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal

    @JioCare internet down for more than 4 hours now.

  • saumya3230
    Saumya Basu (@saumya3230) reported from Kolkata, West Bengal

    @JioCare can't make any call from my jio number . call drop, can't hear the voice of otherone who is on the line total silent..every time have to switch off my ph to make a call..worst service...pls help

  • HarshBiyani_
    Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCinema @JioCare Do not bid for any sporting event hereafter. EVER. You guys are the worst.

  • BishalD25963263
    Bishal Das (@BishalD25963263) reported from Kolkata, West Bengal

    @reliancejio @JioCare when I have call 2time in jio customer care service then they disconnected my call without any reason. After 3rd when I call the jio executive vikash Kumar threatened me and disconnect my.thats why i am changing my jio sim .

  • Subhaji_9504
    Subhajit sharma (@Subhaji_9504) reported from Kolkata, West Bengal

    @reliancejio had requested jio fiber to be installed at home in Kolkata, upon checking the technician informed that the nearest connection box was broken, am trying to get a refund, also interestingly no call is going thru my registered mobile number to the call centre...

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @anoop007chauhan Call me jio customer sarvice tems

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • samrendra
    samrendra (@samrendra) reported

    @JioCare @JioCare still I have not received any update. What kind of service is this?

  • patjas
    Patrick Jasper (@patjas) reported

    @JioCare Day 7 of the shifting request. Inspite of 2 service requests being raised, I have not even received a call yet. Very poor service. @reliancejio

  • vinashak_
    vinay shankar (@vinashak_) reported

    @JioCare @reliancejio I've already shared 5+ email threads, raised support requests on X, and made numerous calls. My request is not for technical support anymore. I simply want my JioFiber connection to be disconnected. Why is this being ignored?

  • AroraAvadh
    Avadh Arora (@AroraAvadh) reported

    Hey @JioCare , I activated a new Jiofibre pack just 2 days ago, but JioTV is still not working. This is really frustrating, especially after paying for the service. Please resolve this issue as soon as possible. Really disappointed with the service of your people

  • ankurbajpai
    Ankur Bajpai (@ankurbajpai) reported

    @JioCare @JioCare @reliancejio No internet but due to SR raised helpcare support does not get me a call to customer care executive

  • arpan_koiraa
    Curious Engineer (@arpan_koiraa) reported

    @JioCare @JioCare I am still waiting for my AirFiber relocation (Cease Order: CO0001T5AF2D). I paid ₹1200 on June 26, yet no technician has visited my location. My service is suspended and my work is suffering. Please provide an immediate resolution.

  • Ameya_Kanetkar
    Ameya Kanetkar (@Ameya_Kanetkar) reported

    Even @JioCare STATE LEVEL ESCALATION is phuss - only words, no action. 6th day and nobody visited. No concern. Same promises, never fulfilled. Hi @FibreAirtel @airtelindia

  • abhi_engr
    abhinav rai (@abhi_engr) reported

    @JioCare Thanks but this is ridiculous that small issue and you guys did not raise tkt and I suffered for 3 days.

  • dharmeshscet
    Dharmesh (@dharmeshscet) reported

    Jio Fiber New Connection customers are important than the existing users.. is this the value you're giving for your existing customers?? Jio agents/Engineers are roaming here and there everyday in the streets, but You don't have people for fixing the issues! @JioCare @reliancejio I am literally Fed up with my jio fiber connection. This is my First and Last connection with Fiber.

  • dhivmohan
    மோகன்ராஜ் (@dhivmohan) reported

    I raised complaint "engineer collected extra money" on 29/April SR raised - no resolution send mail - no resolution send escalation mail- no resolution visit branch two times - no resolution send message thro X page - no resolution what to do.. @JioCare