Reliance Jio outages and service status in Thakurpukur, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Thakurpukur, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 25, 1:27 AM GMT+5:30.
- Internet (77%)
- Wi-fi (9%)
- E-mail (6%)
- Phone (5%)
- Total Blackout (3%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Thakurpukur, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thakurpukur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 25: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thakurpukur, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 12 hours ago |
|
Kolkata
|
Internet | 17 hours ago |
|
Kolkata
|
Internet | 2 days ago |
|
Kolkata
|
Total Blackout | 2 days ago |
|
Kolkata
|
Phone | 3 days ago |
|
Kolkata
|
Internet | 3 days ago |
Nearby cities with recent reports
21 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Thakurpukur, West Bengal
Latest outage, problems and issue reports in Thakurpukur and nearby locations:
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Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal@JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal@JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection if sharing it through a mobile hotspot?
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Sumant (@thesumantjswl) reported from Pānchuria, West Bengal@JioCare I had a talk with 2 Jio service guys. They are pitching me to do new installations instead of relocation or else it will take 15 days to relocate. (Relocation area is but 5-6 buildings away) Is that Ethical?
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Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal@JioCare Slow speed , faulty router no proper speed in 5ghz band even after if u stand beside the router . Several times I have told your technical team to change it but no one found any fault in its horrible system. So it's better to terminate your connection.
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dwaipayan (@CinemaNefertiti) reported from Kolkata, West Bengal@MKBHD Wish my network provider could handle this situation @JioCare @reliancejio
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Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal@JioCare @AkashAmbani please look at your network in Kolkata, believe it or not you are not up to the mark in mobile network, I am using both Jio & Airtel postpaid services. I took a new Airtel connection just to verify & they are really rectifying their issues, please check it
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Sunil Damani (@skdamani7) reported from Hāora, West Bengal@JioCare this is to inform you that i am unable to change my jiofiber password and its open already complaint about the issue to you many times. If any illegal activity happens through the open network i won't be liable as i have already informed you many time
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Souvik Paul (@MyNameIsSPaul) reported from Pānchuria, West Bengal.@reliancejio Jiofiber internet connection is down at the Kestopur Area Kolkata. Please send support immediately. We are trying to connect to support via chat, but continuously asking for troubleshooting my device..
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आनन्द कुमार भट्टर Anand Kumar Bhatter🇮🇳 (@ANBHATTE) reported from Hāora, West Bengal@JioCare Worst customer care. Representatives are always misleading. While providing new connection (postpaid plan ₹999*12 Annual) said that it includes Amazon Prime but after connection Jio asking to pay ₹1499 for the same. Shame on Jiofiber.
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AbhiB (@xfact) reported from Hāora, West Bengal@JioCare @reliancejio 12 days since first complaint, 4 days since last tweet received with templated response of 'lookinng into concern...will get back to you' for two missing items from Jiofiber kit. Please your grievance redressal duration!
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @somitsrivastav_ Please help to SIM replacement urgent basis.
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Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West BengalTryng to connect @JioCare @reliancejio @jio_fiber but no one is connecting and my internet is not working and the device is blinking with red unstable light! I want this to be fixed asap because this issue is being faced continuously on month on month!! Take immediate action plz
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#theindianscouser (@arghyadgupta) reported from Kolkata, West Bengal@JioFiberVoice @reliancejio @JioCare i am using fiber for 1 year now. Suddenly there is latency and everything is getting disconnected. Customer care doesnt understand a thing abt latency. No knowledge cant speak properly. Its so frustrating. Selling fiber with this quality?
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Rahul kumar singh (@_rahul_rahul) reported from Kolkata, West Bengal@JioCare last 1 year back I log a complaint about the network and data usage issue in my area. But no resolve came.ehat you want. Last week I tweet you back and you complaint to block my account
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Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal@JioCare The problem is everywhere and not at a particular place. Ever since I started 5G I'm facing this problem.
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Nilay Sanyal (@sanyalnilay) reported from Kolkata, West Bengal@JioCare inspite of full network availability most of the time callers are not getting me over phone, and i am getting their missed call alert....this is insane...
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@JioCare @reliancejio You guys have no responsible attitude and zeroself respect. @ConsumerReports please act to support us. After 10 days of surrender none came to pick up the device and till waiting for refund.
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Brijamohan (@Badboy_TA) reported from Kolkata, West Bengal@reliancejio @JioFiberVoice My service request number is SR00001CN3TB, I had requested Jiofibre team to transfer my jiofibre to a new location, its been more than half a month and i am getting no positive reply from the team. Kindly look into this matter.
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @DagarRaghav Chutya cumpani our jio customer sarvice staaf very chutya
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Evil_weeivle™ (@iamsayan00) reported from Kolkata, West Bengal@JioCare Wtf!! i didn't say anything to you boss I didn't tag you...i was just giving exaple of a business model....take a nap if you are feeling sleepy
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Anirban Roy (@anirbanroy4) reported@JioCare @TRAI Now 12:47 am still the problem resist. Frequently Internet disconnecting. @_MukeshAmbani Sir please help. Your total Jio technical total failed 8 days already past.
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Manoj (@Manoj_R_Gautam) reported@JioCare Fc ur company service
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Harsimran Kaur (@simran8187) reported@JioCare No resolution!!! Do you even attend to complaints?
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amitksingh (@amitkaundilya) reported@JioCare hello. technician also didn’t appear, just like your network. please look into.
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ravi raman (@raviraman) reported@JioCare how long does it take you to restore connectivity issue in jio fiber?? Do you need 24hrs to assign a engineer?? It's not great service by you. Had very high expectations for your turn around time. #jiofiber #jiofiberbangalore
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Falanshu Sinha (@Falanshu55557) reportedWhat the hell are you doing @reliancejio @JioCare? For the last two days, forget about 5G and 4G, even the 2G speed of my Jio SIM is not working! The net speed works for a few moments and then again the net speed becomes very slow. No 5G coverage at all in my room.
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Surya (@KrsnaTheDarling) reported@JioCare Can my issue be fixed today Ok still waiting for solution
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SHUBHAM JAIN (@Shubham05000) reported@JioCare I’ve a problem in JioFiber and I placed service request for engineer to come to my place on 22nd May and it’s been 3 days and since your engineer didn’t come and he keeps delaying and rescheduling, it’s too frustrating and I’m missing deadlines for my office work.
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Going2Hollow (@raitani_ma79682) reported@JioCare @JioMart_Support @JioMart My order placed on 24 May at 5:34 PM is still not delivered despite full payment. I’ve contacted support multiple times but no proper update. Please deliver my order urgently. No refund needed, only delivery. Order ID: JM6A12E94C01B42C4707
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Chandan Singh (@Chandan_csb) reported@JioCare @reliancejio Pathetic service. My WiFi has been down for days with ZERO response from support. Your tech installed Jio AirFiber instead of JioFiber, lied that it’d “auto-convert in 2 months” it didn’t. We were also billed 1 month extra. #JioFiber #JioAirFiber