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Reliance Jio outages and service status in Thakurpukur, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 6 outage signals in the last 24 hours around Thakurpukur, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Apr 23, 2:26 PM GMT+5:30.
  • 82% Internet (82%)
  • 8% Wi-fi (8%)
  • 4% E-mail (4%)
  • 4% Total Blackout (4%)
  • 2% Phone (2%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Thakurpukur, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thakurpukur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 23: Problems at Reliance Jio

Reliance Jio is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thakurpukur, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Ghusuri.

CityProblem TypeReport Time
Kolkata Internet 8 hours ago
Kolkata Internet 12 hours ago
Kolkata Internet 12 hours ago
Kolkata Internet 12 hours ago
Kolkata Internet 16 hours ago
Kolkata Internet 23 hours ago

Nearby cities with recent reports

Kolkata

32 recent signals

8 hours ago

Community Discussion

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Reliance Jio Issues Reports Near Thakurpukur, West Bengal

Latest outage, problems and issue reports in Thakurpukur and nearby locations:

  • jhajitwts
    Govind Jha (@jhajitwts) reported from Kolkata, West Bengal

    @JioCare @reliancejio What kind of service is this? Sales people wrongly misguiding the customers. My phone number has been made public. Every now and then I receive call from your sales team that too with their personal number!

  • Mohit_Karnani95
    Mohit Karnani (@Mohit_Karnani95) reported from Kolkata, West Bengal

    @JioCare What kind of a service are you guys really providing? The technician was suppose to reach out by 8pm but still there is no call nothing form anyone! Also on calling the customer care desk you guys are asking to keep the call on hold and disconnecting later! Is this for real?

  • e7a30401fabe4b1
    Shouvik Kapat (@e7a30401fabe4b1) reported from Kolkata, West Bengal

    @reliancejio Haha is it like of joke ??? Couple of month back I called jio customer care to raise service request as my broadband was not working I got superb reply “ sir please surrender your connection we can’t repair your connection “ …. This service from jio Fiber team …

  • ari89jit
    Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal

    @JioCare It's more than 110 hour without jio network in our locality. Till Jio said keep patience????????? Shame shame

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    After launch of #5G, I wished to experience at least once; #Jio @reliancejio "CLAIMED" launch in #Kolkata but I didn't see signal. It'll be shocking if 5G reaches me after 2-3 years of launch by PM @PMOIndia @narendramodi ji. Millions already bought 5G handsets, needs upgrading

  • Surajit34703389
    Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal

    @JioCare @AkashAmbani please look at your network in Kolkata, believe it or not you are not up to the mark in mobile network, I am using both Jio & Airtel postpaid services. I took a new Airtel connection just to verify & they are really rectifying their issues, please check it

  • riteshc1986
    Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal

    @JioCare The problem is everywhere and not at a particular place. Ever since I started 5G I'm facing this problem.

  • arpan_roy
    Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal

    @JioCare Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.

  • siddharthdaga20
    siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal

    @reliancejio I have raised a complaint for the issue of no network with(SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF). No action taken yet

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, IT'S LAST WARNING FROM ME.

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @somitsrivastav_ Please help to SIM replacement urgent basis.

  • Mohit_Karnani95
    Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal

    Tryng to connect @JioCare @reliancejio @jio_fiber but no one is connecting and my internet is not working and the device is blinking with red unstable light! I want this to be fixed asap because this issue is being faced continuously on month on month!! Take immediate action plz

  • TweetedBySourav
    Sourav Mukherjee (@TweetedBySourav) reported from Kolkata, West Bengal

    No doubt @reliancejio @JioCare has turned out to be a delightful world class customer service provider. Had a long pending #JioFibre issue smoothly solved within minutes over a whatsapp chat. Cheers to their support team

  • Shrinivas74
    Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal

    @reliancejio waiting for refund since 6th oct, no response, chasing the jio team. Dear Customer,refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare SINCE SIX MONTHS YOUR APPLICATION SHOWING 410 ERROR, I WILL TWEET IT MORE THAN TEN TIMES, FIX THIS ISSUE OTHERWISE REFUND MY MONEY IMMEDIATELY.

  • PEastbengalian
    Prasenjit das (@PEastbengalian) reported from Hāora, West Bengal

    @reliancejio First improve your 4G then do all 5G kind of stuff 4G is working like 3G and you are going for 5G ... improve your network first .

  • riteshc1986
    Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal

    @JioCare I am facing issues with the maximum number. Even I'm facing calling issues.

  • shai171
    Shailesh (@shai171) reported from Kolkata, West Bengal

    @JioCare @reliancejio @reliancejio Hello JIO, it's quite disheartening to have the worst of services. My jio fiber is faulty and after repeated complaints, issue is still not resolved pl help 3379605165 my jio no

  • RitabrataDass
    Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal

    @JioCare one of the worst customer service. Actually the worst. Now some useless employe will reply to this and ask me to DM my problem, and then they don't respond. Their owner is not on a social media platform because he knows how ****** his network is.

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @JioCare @geekyranjit Jio is providing proper support to only verified twitter handle celebrities & not to common citizens. For us only bots are being deployed for support! 😤

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • AmacaRonie
    Ronan Pereira (@AmacaRonie) reported

    @JioCare I have tweeted this same issue last month @JioCare , and I didn't get any refund for the number of days for which JioFiber was down. Resolve this issue ASAP or I'm discontinuing the JioFiber, no point in having a service that doesn't work😠

  • abdusbulbul1
    Abdus sahin Bulbul (@abdusbulbul1) reported

    @JioCare @reliancejio Jio claims to provide 5G, but the network is worse than 2G. The speed is slower than a turtle. They’ve been making promises for the last 5 years about building India’s fastest network — but honestly, I’d rather piss on those promises at this point.🤮.

  • vikas14d
    Vikas Singh (@vikas14d) reported

    @reliancejio @JioCare Shraddha, please read the issue carefully. The engineer HAS reached multiple times, but the material/Odu is NOT WHITELISTED in your system. Rescheduling visits won't help if the backend isn't updated. Escalate to the provisioning team to whitelist it. Stop the generic replies!

  • sn_capital
    SN Capital (@sn_capital) reported

    @JioCare @airtelindia Bills are being charged in full — for WHAT exactly? Non-functional internet? Why should customers keep paying when services are unreliable every single week? We’ve raised multiple complaints, but no resolution. Just empty promises.

  • Guru_t_29
    Gaurav Thapliyal (@Guru_t_29) reported

    @JioCare Neither is my connection being restored nor is my money being refunded. This is one of the worst customer service experiences I have ever faced. Kindly resolve this immediately. #JioFiber #PoorService #CustomerExperience

  • NikhilTandel20
    Nikhil Tandel (@NikhilTandel20) reported

    @JioCare Internet not working

  • prii788
    🔱Priyanka Swami🔱 (@prii788) reported

    Pathetic customer service by Jio. My WiFi has not been working for the past 4–5 days. I have been running speed tests, and the test shows strong speed, but on devices, the content keeps buffering. @JioCare @reliancejio @TRAI (1)

  • glitchop__
    glitchop (@glitchop__) reported

    Pathetic service from . 3 calls, 3 excuses: 24 hrs → 12 AM → “no timeline” Clueless support & zero accountability. Fix your damn network. @JioCare @reliancejio #JioDown

  • daneshsingh_14
    Danesh Thakur (@daneshsingh_14) reported

    @JioCare My overall experience 0% 1 star ⭐ Jio service not good

  • Goodwinthegr8
    Subhajit Chatterjee (@Goodwinthegr8) reported

    @JioCare No you won't as you can't, you guys don't even have competency to understand a problem