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Reliance Jio outages and service status in Thakurpukur, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 4 outage signals in the last 24 hours around Thakurpukur, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 18, 2:02 PM GMT+5:30.
  • 67% Internet (67%)
  • 22% Wi-fi (22%)
  • 6% Total Blackout (6%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Thakurpukur, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thakurpukur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 18: Problems at Reliance Jio

Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thakurpukur, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Wi-fi 3 minutes ago
Kolkata Internet 14 hours ago
Kolkata Internet 17 hours ago
Kolkata Internet 17 hours ago
Kolkata Internet 5 days ago
Kolkata Internet 6 days ago

Nearby cities with recent reports

Kolkata

11 recent signals

3 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Thakurpukur, West Bengal

Latest outage, problems and issue reports in Thakurpukur and nearby locations:

  • hratcu
    Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal

    @iamarnabray @reliancejio @JioCare The worst ever

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @somitsrivastav_ Please help to SIM replacement urgent basis.

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, IT'S LAST WARNING FROM ME.

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @JioCare @geekyranjit Hi Bodhi, If we normal consumers ask for the Jio 5G Welcome Offer on Twitter you don't give it to us and give only scripted bot response but to YouTuber you are providing it on priority basis just by asking for it once only! At least we deserve proper support from humans not bots

  • PEastbengalian
    Prasenjit das (@PEastbengalian) reported from Hāora, West Bengal

    @reliancejio First improve your 4G then do all 5G kind of stuff 4G is working like 3G and you are going for 5G ... improve your network first .

  • _rahul_rahul
    Rahul kumar singh (@_rahul_rahul) reported from Kolkata, West Bengal

    @JioCare last 1 year back I log a complaint about the network and data usage issue in my area. But no resolve came.ehat you want. Last week I tweet you back and you complaint to block my account

  • Ravinaa_
    Ravina (@Ravinaa_) reported from Kolkata, West Bengal

    @JioCare @dharmubaba I’ve paid for Jio Fiber twice but there’s some issue with installation (Joint box is concealed). Also Airtel wifi is soooo ****** that in a 900 sq ft home, there’s no signal in the rooms!

  • thatsmimo
    Kazi Hasan Ali (@thatsmimo) reported from Kolkata, West Bengal

    @JioCare Really stunned from service guy of jiofiber,I called him because of the internet issue, after fixing it he says we won't be able to come and fix your connection again, so better cancel your jiofiber else no one will come service you.#JioFiber @JioFiberVoice

  • ARNABSA09120912
    ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West Bengal

    Fraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.

  • Smk97555104
    Smk (@Smk97555104) reported from Hāora, West Bengal

    @JioCare Yes, this will not solve, untill you install a tower in my building, or some wired connection from your tower. Cc is not at all responsive and evry time their recorder says we are looking faster resolution for net speed. Without speedy net, nobody is hero

  • Sourav3ullasshh
    Mr_Mitra (@Sourav3ullasshh) reported from Kolkata, West Bengal

    from yesterday my jio fiber not working several time i called customer care and technician. till now not working .my work online school all were hampered . tomorrow 6:30 am my office log in time . worst service With reference to Service Request Number SR00001BP4IF.@JioCare

  • iamjewelsaha
    Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal

    @JioCare Slow speed , faulty router no proper speed in 5ghz band even after if u stand beside the router . Several times I have told your technical team to change it but no one found any fault in its horrible system. So it's better to terminate your connection.

  • shai171
    Shailesh (@shai171) reported from Kolkata, West Bengal

    @JioCare @reliancejio @reliancejio Hello JIO, it's quite disheartening to have the worst of services. My jio fiber is faulty and after repeated complaints, issue is still not resolved pl help 3379605165 my jio no

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549

  • siddharthdaga20
    siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal

    @reliancejio I have raised a complaint for the issue of no network ,but problem was not solve and complains were closed automatically my refrence numbers please check or I will port to AIRTEL (SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF).

  • sanyalnilay
    Nilay Sanyal (@sanyalnilay) reported from Kolkata, West Bengal

    @JioCare inspite of full network availability most of the time callers are not getting me over phone, and i am getting their missed call alert....this is insane...

  • thesumantjswl
    Sumant (@thesumantjswl) reported from Pānchuria, West Bengal

    @JioCare I had a talk with 2 Jio service guys. They are pitching me to do new installations instead of relocation or else it will take 15 days to relocate. (Relocation area is but 5-6 buildings away) Is that Ethical?

  • ANBHATTE
    आनन्द कुमार भट्टर Anand Kumar Bhatter🇮🇳 (@ANBHATTE) reported from Hāora, West Bengal

    @JioCare Worst customer care. Representatives are always misleading. While providing new connection (postpaid plan ₹999*12 Annual) said that it includes Amazon Prime but after connection Jio asking to pay ₹1499 for the same. Shame on Jiofiber.

  • sonu__ojha
    Sonu Ojha (@sonu__ojha) reported from Kolkata, West Bengal

    @reliancejio @JioCare talking about 5G and here 4G is not working properly. (tweeted using friend's hotspot)

  • yash_nathvani
    Yash Nathvani (@yash_nathvani) reported from Kolkata, West Bengal

    Post my advance payment that I made for six months for your services, I am bound to surrender all my accounts with Airtel and shift to a local service provider or @reliancejio @airtelindia @Airtel_Presence

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • nileshy29
    Nilesh Yadav (@nileshy29) reported

    @reliancejio I want to cancel my Jio AirFiber order No. I62534726500331 I have already paid ₹2,222, but the connection has not been installed even after 3 days. An additional ₹200 was also taken from me. Please cancel my order immediately and initiate a refund of the amountpa

  • subhampirate
    SUBHAM GIRI (@subhampirate) reported

    @reliancejio @reliancejioCare Please provide a specific installation date, confirm the actual installation TAT, and clarify whether supplying recovered/used antenna equipment to a new customer is part of Jio’s policy.(3/4)

  • ansu236
    Vivek bhardwaj (@ansu236) reported

    Very poor call service by @reliancejio in NCR region. Multiple call drops no internet connectivity in underground metro commuting, no network around yamuna river. Why no investment is done in enhancing the network connectivity. This issue is constant from last many years.

  • KrishnamoniNat7
    Krishna RWrites (@KrishnamoniNat7) reported

    @JioCare **** you @JioCare no one contact me nor installation done.. I am filling a consumer complain now.. Enough

  • Hitarth43050511
    Hitarth Shah (@Hitarth43050511) reported

    @JioCare I have 6 vouchers stuck for 10+ days with every executive giving a different excuse. This is misselling and false information, plain and simple. Fix this within 48 hrs or I'm escalating to @TRAI and consumer forums

  • DixitAtulkumar
    Atul Dixit (@DixitAtulkumar) reported

    @JioCare @reliancejio there is Jio fiber device installation pending at my home.. your representative told yesterday that it will be done by yesterday itself.. after he mentioned that it will be done before noon today while I connect to your customer care and

  • venkatlsurya
    సూర్య/ಸೂರ್ಯ/Surya (@venkatlsurya) reported

    Yes that is the problem we are facing. The problem is facing by us and without solving the problem @JioCare was closing the ticket.

  • gaganxn1
    GAGAN (@gaganxn1) reported

    @JioCare @reliancejio @JioCare Generating a THIRD Service Request (SR00003EBXB9) doesn't solve the issue! You missed deadlines for the first two SRs while ignoring proof of unauthorized fund diversion. Stop hiding behind fake tickets and process my ₹1,200 refund IMMEDIATELY.

  • nationalist1205
    Nationalist Indian (@nationalist1205) reported

    @JioCare i want to terminate my request for air fiber installation as your service provider in the area didn’t value my time. They think I'll be available for the whole day for them. They didn't visit my home at the given time slot. Kindly help me out with refund process.

  • samcarter44117
    sam carter (@samcarter44117) reported

    @airtelindia @Airtel_Presence Hi Airtel, waiving off 108/- ruppes for 90 days of no wifi makes sense to you? I quit. @JioCare - would you please help me port my number to jio if u can promise a better service