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Reliance Jio outages and service status in Thakurpukur, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Thakurpukur, including 1 direct report.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Jun 16, 10:55 AM GMT+5:30.
  • 83% Internet (83%)
  • 5% E-mail (5%)
  • 5% Wi-fi (5%)
  • 4% Total Blackout (4%)
  • 3% Phone (3%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Thakurpukur, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thakurpukur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 16: Problems at Reliance Jio

Reliance Jio is having issues since 04:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thakurpukur, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 11 hours ago
Kolkata Internet 1 day ago
Kolkata Internet 2 days ago
Kolkata Internet 2 days ago
Kolkata Internet 4 days ago
Kolkata Internet 4 days ago

Nearby cities with recent reports

Kolkata

15 recent signals

11 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Thakurpukur, West Bengal

Latest outage, problems and issue reports in Thakurpukur and nearby locations:

  • ARNABSA09120912
    ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West Bengal

    Fraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.

  • jajuX93
    Jajati Behera (@jajuX93) reported from Pānchuria, West Bengal

    @_MukeshAmbani @reliancejio your internet sucks all the time now..

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, THAT'S LAST REQUEST AND WARNING FROM ME.

  • travellerAmit
    amit sengupta vlogs 📷 (@travellerAmit) reported from Kolkata, West Bengal

    @JioCare Thanks team but no need to call. Just tell me the age limit for you to issue a new sim card

  • AbhirupMajumd16
    Abhirup Majumder (@AbhirupMajumd16) reported from Pānchuria, West Bengal

    No voice & data network since last 2hours. CSD is not transferring the issue to Networks team after repeated requests. No timelines offered by when can I have a resolution. What should I do now & whom should I reach ? @reliancejio @TheMukeshAmbani

  • HarshBiyani_
    Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCinema @JioCare Do not bid for any sporting event hereafter. EVER. You guys are the worst.

  • Subhaji_9504
    Subhajit sharma (@Subhaji_9504) reported from Kolkata, West Bengal

    @reliancejio had requested jio fiber to be installed at home in Kolkata, upon checking the technician informed that the nearest connection box was broken, am trying to get a refund, also interestingly no call is going thru my registered mobile number to the call centre...

  • ppdas1968
    Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal

    @JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    After launch of #5G, I wished to experience at least once; #Jio @reliancejio "CLAIMED" launch in #Kolkata but I didn't see signal. It'll be shocking if 5G reaches me after 2-3 years of launch by PM @PMOIndia @narendramodi ji. Millions already bought 5G handsets, needs upgrading

  • Badboy_TA
    Brijamohan (@Badboy_TA) reported from Kolkata, West Bengal

    @reliancejio @JioFiberVoice My service request number is SR00001CN3TB, I had requested Jiofibre team to transfer my jiofibre to a new location, its been more than half a month and i am getting no positive reply from the team. Kindly look into this matter.

  • arghyadgupta
    #theindianscouser (@arghyadgupta) reported from Kolkata, West Bengal

    @JioFiberVoice @reliancejio @JioCare i am using fiber for 1 year now. Suddenly there is latency and everything is getting disconnected. Customer care doesnt understand a thing abt latency. No knowledge cant speak properly. Its so frustrating. Selling fiber with this quality?

  • thatsmimo
    Kazi Hasan Ali (@thatsmimo) reported from Kolkata, West Bengal

    @JioCare Really stunned from service guy of jiofiber,I called him because of the internet issue, after fixing it he says we won't be able to come and fix your connection again, so better cancel your jiofiber else no one will come service you.#JioFiber @JioFiberVoice

  • RitabrataDass
    Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal

    @JioCare one of the worst customer service. Actually the worst. Now some useless employe will reply to this and ask me to DM my problem, and then they don't respond. Their owner is not on a social media platform because he knows how ****** his network is.

  • MyNameIsSPaul
    Souvik Paul (@MyNameIsSPaul) reported from Pānchuria, West Bengal

    .@reliancejio Jiofiber internet connection is down at the Kestopur Area Kolkata. Please send support immediately. We are trying to connect to support via chat, but continuously asking for troubleshooting my device..

  • hratcu
    Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal

    @JioCare Already in touch with DM. No resolution till

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @JioCare @geekyranjit Hi Bodhi, If we normal consumers ask for the Jio 5G Welcome Offer on Twitter you don't give it to us and give only scripted bot response but to YouTuber you are providing it on priority basis just by asking for it once only! At least we deserve proper support from humans not bots

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549

  • DipayanP
    Dipayan Palit (@DipayanP) reported from Kolkata, West Bengal

    @JioCare facing frequent "connected without internet" issue on my Jio Fiber connection since last 1 months . Raised one complaint but no resolution.

  • CinemaNefertiti
    dwaipayan (@CinemaNefertiti) reported from Kolkata, West Bengal

    @MKBHD Wish my network provider could handle this situation @JioCare @reliancejio

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @JioCare Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • TamanMarwaha3
    Taman Marwaha (@TamanMarwaha3) reported

    @JioCare Location: Sector 32A, Ludhiana, Punjab PIN:141010 Issue: Pichhle 7 din se Jio AirFiber speed bahut low hai aur baar-baar disconnect ho raha hai. Jio mobile network bhi weak hai, calls aur internet dono affect ho rahe hain. Multiple complaints ke baad bhi issue unresolved hai.

  • ayushgupta011
    Ayush Gupta (@ayushgupta011) reported

    @JioCare Your explanation raises more questions than answers. If local authorities have cut fiber lines across the area, how are Jio internet users and other service providers functioning normally? Why does the problem keep recurring only with my JioFiber connection? Please provide facts

  • VIJAYTHALAPATHY
    Salman (@VIJAYTHALAPATHY) reported

    @reliancejio @JioCare I subscribed to 200 Rs plan in Jio Tv App Now it says Zee 5 fifa I need to upgrade recharge again. Waddah waste of money... Thank you for always poor communication and fake contents. #jiotv scam

  • abhatt88
    Anand Bhatt 🏹 (@abhatt88) reported

    @JioCare I am asking for the refund since the order was cancelled. The sales representative is not picking up my phone call. Is this how you treat the customer once the order is booked? You tell me how I get the refund and process the refund to the original source of payment.

  • sandhujax
    JAX SANDHU 💮 (@sandhujax) reported

    @JioCare @reliancejio To make matters worse I have repeatedly called your customer care number but nobody answers. The entire system appears to be automated. I was sent a link for assistance but the link does not work either. As a result I have no way to track or follow up on my request. @JioCare

  • NikhilBalyan
    Nikhil Balyan (@NikhilBalyan) reported

    Hi @JioCare . Could you please help with the internet issue I've been facing for the past 4 weeks. I started the email thread after few weeks of internet issue.

  • Khajapasha37
    khaja pasha zaid  (@Khajapasha37) reported

    @reliancejio Dear @JioCare, how can a complaint be resolved without visiting the location or even contacting the customer? SR00003885PX was closed only on paper. Please stop misleading customers with false updates.

  • dalua_julu
    Shrabana Kumar Dalua (@dalua_julu) reported

    @JioCare Dear Team, when the issues will be resolved. Till today the issue is not resolved. From past 4 days i have been following up with you guys. Don't play with customer. Urgently and immediately solve the issue.

  • salugeorge
    Salu George (@salugeorge) reported

    @JioCare Visit was scheduled from one week ago, pls pay me, I’ll come to learn to fix issue and resolve it myself in 2-3 days. @airtelindia

  • Shreyansh_Palan
    Shreyansh Palan (@Shreyansh_Palan) reported

    @JioCare Whenever I am calling customer service they are saying that they cannot assign an engineer or they don't know what can be done next? Don't know? This is complete non-sense. If you don't know, shut down the company. Don't sell your product if you don't know how to give service.