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Reliance Jio outages and service status in Thakurpukur, West Bengal

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Thakurpukur, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 26, 12:31 AM GMT+5:30.
  • 77% Internet (77%)
  • 9% Wi-fi (9%)
  • 6% E-mail (6%)
  • 5% Phone (5%)
  • 3% Total Blackout (3%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Thakurpukur, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thakurpukur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 26: Problems at Reliance Jio

Reliance Jio is having issues since 12:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thakurpukur, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 5 hours ago
Kolkata Internet 12 hours ago
Kolkata Internet 1 day ago
Kolkata Internet 1 day ago
Kolkata Internet 2 days ago
Kolkata Total Blackout 3 days ago

Nearby cities with recent reports

Kolkata

22 recent signals

5 hours ago

Community Discussion

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Reliance Jio Issues Reports Near Thakurpukur, West Bengal

Latest outage, problems and issue reports in Thakurpukur and nearby locations:

  • riteshc1986
    Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal

    @JioCare The problem is everywhere and not at a particular place. Ever since I started 5G I'm facing this problem.

  • Surajit34703389
    Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal

    @JioCare @AkashAmbani please look at your network in Kolkata, believe it or not you are not up to the mark in mobile network, I am using both Jio & Airtel postpaid services. I took a new Airtel connection just to verify & they are really rectifying their issues, please check it

  • MyNameIsSPaul
    Souvik Paul (@MyNameIsSPaul) reported from Pānchuria, West Bengal

    .@reliancejio Jiofiber internet connection is down at the Kestopur Area Kolkata. Please send support immediately. We are trying to connect to support via chat, but continuously asking for troubleshooting my device..

  • PRA1010
    Pra Bhu (@PRA1010) reported from Hāora, West Bengal

    @reliancejio @JioCare Team can you check this plz. @Zoho #mail, #workdrive clients on my laptop in not working properly when I am using hotspot through my mobile using #JioTrue5G. While it's working fine on other internets. Kindly check.

  • hratcu
    Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal

    @JioCare @reliancejio You are such a shameless company that you never keep your commitment to customers who surrendered and waiting for more than 20 days for refund. @iamarnabray

  • Sumantodeishere
    SUMANTO DE (@Sumantodeishere) reported from Pānchuria, West Bengal

    @JioCare This is a common question, I know. Pathetic experience with your service.

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare SINCE SIX MONTHS YOUR APPLICATION SHOWING 410 ERROR, I WILL TWEET IT MORE THAN TEN TIMES, FIX THIS ISSUE OTHERWISE REFUND MY MONEY IMMEDIATELY.

  • DipayanP
    Dipayan Palit (@DipayanP) reported from Kolkata, West Bengal

    @JioCare facing frequent "connected without internet" issue on my Jio Fiber connection since last 1 months . Raised one complaint but no resolution.

  • Rdpt_23
    Rajdeep Pandit (@Rdpt_23) reported from Hāora, West Bengal

    @reliancejio a person saying from Jio Bengal HQ is calling me day after day asking to recharge immediately. Else my number will get terminated. I have recharged in sept 2022. Not sure about the legitimacy of the person calling. Please help. (Will share the number in DM)

  • iamsayan00
    Evil_weeivle™ (@iamsayan00) reported from Kolkata, West Bengal

    @JioCare Wtf!! i didn't say anything to you boss I didn't tag you...i was just giving exaple of a business model....take a nap if you are feeling sleepy

  • horrorgaming117
    Raaz (@horrorgaming117) reported from Kolkata, West Bengal

    In my area inter connection is very slow. @reliancejio #jio

  • gold_anupam
    anupam gold (@gold_anupam) reported from Pānchuria, West Bengal

    Hey @reliancejio @JioCare can you please tell me how many days it takes to relocate jiofiber. Because from last 3 days i am just receiving messages of rescheduling one day to next day. Is this the way of you guys to treat your existing customers.

  • AsifkhanAisf
    Asif khan (@AsifkhanAisf) reported from Kolkata, West Bengal

    @JioCare hello my name is ASIF my jiofiber recharge is 8 November plans 399 rs but since last 3 day not available net our refund your customer care number not available #JioFiber #jiocare pls resolve I requested.

  • iamjewelsaha
    Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal

    @JioCare Slow speed , faulty router no proper speed in 5ghz band even after if u stand beside the router . Several times I have told your technical team to change it but no one found any fault in its horrible system. So it's better to terminate your connection.

  • SamidSam5
    Samid Sam (@SamidSam5) reported from Hāora, West Bengal

    @JioCare very bad service of @reliancejio I am having problem in jio wifi since 5 days. I called many times but these people are not solving my problem plz you check your service

  • surdystough
    Mandy Singh... (@surdystough) reported from Kolkata, West Bengal

    @reliancejio Jio fibre not working and on top of that no response from CM care...bravo jio

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @roughneck_15 @JioCare Facing the same issue if I want to work from home using my Jio 5G mobile hotspot!!

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal

    @JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection speed if sharing it through a mobile hotspot?

  • HarshBiyani_
    Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCare @JioCinema pathetic, horrible, horrendous, mind-boggling, miserable, dreadful, terrible experience. #JioCinema #FIFAWorldCup #WorldCup2022

  • ppdas1968
    Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal

    @JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Rahuldeodhn
    Rahul deo (@Rahuldeodhn) reported

    @JioCare Buffering always not working properly

  • kartikmittal7
    Kartikey Agarwal (@kartikmittal7) reported

    @Airtel_Presence @airtelindia Very disappointed with Airtel Fiber service in Prayagraj.Internet has not been working for the last 7 daysMultiple complaints have been raised,but the issue remains unresolved and tickets are being closed automatically without any solution. @JioCare

  • ShivaRF29
    Shivakumar (@ShivaRF29) reported

    @JioCare Hello @JioCare Please note that this HOLD is NOT PER MY REQUEST. the technician visited the place and noticed there was an issue in the wire line connection outside and promised to call back after checking with customer care. but never came back/switched off the mobile.

  • AshishKAazad
    Ashish Aazad (@AshishKAazad) reported

    @JioCare If service was not feasible then why are you asking me to initiate a request for new connection. You will take amount and will cancel the new request saying service is not feasible. And 12 months before Jio fibre was working at my home. Are you fooling me for your inefficiency.

  • SriVastav0402
    Srivastav🚩 (@SriVastav0402) reported

    What sorta network do you offer @reliancejio @JioCare wherever I go I can’t get any network, the speed is equal to 2G, maybe more worse than that!!!

  • MrSouvikc
    Souvik (@MrSouvikc) reported

    @JioCare there is no mobile network in my area for two or more days. We can't make a single call and any other work. Fix this network issue asap. Dharampur HN Dharampur Bankura 721504 When will the problem be fixed ? @JioCare @reliancejio

  • amitkaundilya
    amitksingh (@amitkaundilya) reported

    @JioCare received confirmation message & a call from technician. he asked for OTP without visiting my place for closure of call. told him to visit first & address the fault, but he was only interested in OTP. similar incident faced in past too. poor on ground implementation.

  • not_a_sri_sri
    Rithika (@not_a_sri_sri) reported

    @JioCare Unable to raise a service request through the Jio app! Need urgent support to restore AirFiber connectivity

  • Wafi_abbass
    Wafi (@Wafi_abbass) reported

    > @JioCare Completely unacceptable service. I’ve been mentally harassed for days because of your negligence. Engineer skipped the visit and nobody responds. Resolve this immediately or I will escalate legally and publicly with all screenshots and complaint history

  • sswarring1313
    Sukhveer Warring (@sswarring1313) reported

    @JioCare My internet fails every evening, live videos stop, customer care auto-cuts calls and sends the same “Temporary Network Congestion” Send a network engineer to my location and fix it, or clearly say you can’t . your team think its mobile network problem but its air fibre