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Reliance Jio

Reliance Jio outages and service status in Thakurpukur, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Thakurpukur, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 13, 7:47 AM GMT+5:30.
  • 71% Internet (71%)
  • 18% Wi-fi (18%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Thakurpukur, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thakurpukur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 16: Problems at Reliance Jio

Reliance Jio is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thakurpukur, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 4 days ago
Kolkata Internet 4 days ago
Kolkata Internet 4 days ago
Kolkata Internet 4 days ago
Kolkata Internet 5 days ago
Kolkata Internet 5 days ago

Nearby cities with recent reports

Kolkata

7 recent signals

4 days ago

Community Discussion

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Reliance Jio Issues Reports Near Thakurpukur, West Bengal

Latest outage, problems and issue reports in Thakurpukur and nearby locations:

  • emailtorakesh
    chakRa (@emailtorakesh) reported from Kolkata, West Bengal

    @JioCare @airtelindia Atleast have some decency morons, terminate the connection and refund. Without rescheduling it to eternity. Hi, your request no 10056110621 has been assigned to engineer Safikul Gazi. He will be visiting your premises between (28 June 2022 04:00:00 PM)

  • ChakChinmoy
    Chinmoy Chakraborty (@ChakChinmoy) reported from Pānchuria, West Bengal

    @JioCare Internet speed of JIO network is drastically poor in Shapoorji Pallonji Area near Kolkata (PIN code 700135). Please resolve. So many customers are porting ther connection to other mobile service providers mainly Airtel Bharati.

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, THAT'S LAST REQUEST AND WARNING FROM ME.

  • Sourav3ullasshh
    Mr_Mitra (@Sourav3ullasshh) reported from Kolkata, West Bengal

    from yesterday my jio fiber not working several time i called customer care and technician. till now not working .my work online school all were hampered . tomorrow 6:30 am my office log in time . worst service With reference to Service Request Number SR00001BP4IF.@JioCare

  • gold_anupam
    anupam gold (@gold_anupam) reported from Pānchuria, West Bengal

    Hey @reliancejio @JioCare can you please tell me how many days it takes to relocate jiofiber. Because from last 3 days i am just receiving messages of rescheduling one day to next day. Is this the way of you guys to treat your existing customers.

  • RitabrataDass
    Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal

    @JioCare one of the worst customer service. Actually the worst. Now some useless employe will reply to this and ask me to DM my problem, and then they don't respond. Their owner is not on a social media platform because he knows how ****** his network is.

  • Sumantodeishere
    SUMANTO DE (@Sumantodeishere) reported from Pānchuria, West Bengal

    @JioCare This is a common question, I know. Pathetic experience with your service.

  • TweetedBySourav
    Sourav Mukherjee (@TweetedBySourav) reported from Kolkata, West Bengal

    No doubt @reliancejio @JioCare has turned out to be a delightful world class customer service provider. Had a long pending #JioFibre issue smoothly solved within minutes over a whatsapp chat. Cheers to their support team

  • impmanaskumar
    Manas K Pradhan 🇮🇳 (@impmanaskumar) reported from Kolkata, West Bengal

    @JioCare I have lost my Jio network since the time I've landed in Kolkata. Tried every tricks. Request to help.

  • ANBHATTE
    आनन्द कुमार भट्टर Anand Kumar Bhatter🇮🇳 (@ANBHATTE) reported from Hāora, West Bengal

    @JioCare Worst customer care. Representatives are always misleading. While providing new connection (postpaid plan ₹999*12 Annual) said that it includes Amazon Prime but after connection Jio asking to pay ₹1499 for the same. Shame on Jiofiber.

  • Prasanj19782888
    Prasanjit (@Prasanj19782888) reported from Kolkata, West Bengal

    Why my internet speed is slow @JioCare it's happening since long time. You are talking about 5G here my 4G is speed is so slow that I am unable to text a message. Resolve this ASAP #Jiodown @JioCare

  • siddharthdaga20
    siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal

    @reliancejio I have raised a complaint for the issue of no network with(SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF). No action taken yet

  • HarshBiyani_
    Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCinema @JioCare Do not bid for any sporting event hereafter. EVER. You guys are the worst.

  • siddharthdaga20
    siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal

    @reliancejio I have raised a complaint for the issue of no network ,but problem was not solve and complains were closed automatically my refrence numbers please check or I will port to AIRTEL (SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF).

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal

    @JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection if sharing it through a mobile hotspot?

  • meabhisek91
    Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal

    @JioCare @JioCare this service request on hold from last 4 days. When I will get addressed can you tell me?? Poor customer care service. I have to change #jiofiber today because pathetic service you people provided.

  • PEastbengalian
    Prasenjit das (@PEastbengalian) reported from Hāora, West Bengal

    @reliancejio First improve your 4G then do all 5G kind of stuff 4G is working like 3G and you are going for 5G ... improve your network first .

  • CinemaNefertiti
    dwaipayan (@CinemaNefertiti) reported from Kolkata, West Bengal

    @MKBHD Wish my network provider could handle this situation @JioCare @reliancejio

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @DagarRaghav Chutya cumpani our jio customer sarvice staaf very chutya

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @roughneck_15 @JioCare Facing the same issue if I want to work from home using my Jio 5G mobile hotspot!!

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • artofbrandingg
    AM (@artofbrandingg) reported

    Extremely disappointed with @reliancejio. Promised JioAirFiber installation by 15 Aug. Technician came, completed only KYC & left. I was then promised installation between 3–4 PM 16th August so I stayed home. I had already informed Jio that I wouldn't be available from 17/18 Aug. Then, without my consent/call/SMS, installation was apparently scheduled for 18 Aug. When I called the backend helpline, I was told it was actually scheduled for 16 Aug — yet nobody contacted me or came. Which one is it — 16th or 18th? I will not be available in 18th August. I have already paid ₹1,982.46 on 15 Aug for the AirFiber onboarding. Order: N00001F8FYHW This is far beyond a simple delay. Broken commitments + contradictory scheduling + zero communication is unacceptable from a company of Jio's scale. @JioCare Please escalate this to your senior team and resolve it immediately.

  • Real_KumarAman
    अमन कुमार 🕉️🚩(#CAA_NRCसमर्थक) (@Real_KumarAman) reported

    @JioCare The Jio Fiber technician came, charged 100 rupees, and then fixed the issue after 5day before leaving. Between Jio Fiber's terrible service and shoddy engineering maintenance, this is the last month I'm using Jio; I'm switching to Airtel Fiber next.

  • KaranRaul6
    Karan Raul (@KaranRaul6) reported

    @airtelindia Please @jiocare resolve the problem ASAP

  • gururaghav50
    gururaghavendran (@gururaghav50) reported

    @JioSaavn @JioCare Please fix a bug in the MyJio app. When I open or click the JioFiber tab, music playback stops automatically in JioSaavn and other third-party music apps. This issue was not present in previous versions. Kindly investigate and improve the app experience.

  • MMughilVendhan
    Mughil Vendhan (Mambatti Kudumbam 💛) (@MMughilVendhan) reported

    @reliancejio @JioCare what kind of service is this? Your JioFiber service in Anna Nagar went down on 15 Aug around 11 AM. Since then, every promised restoration time has come and gone, first 3:44 PM, then 11:44 PM, then 11:44 AM today. Now you’ve pushed it to 17 Aug, 11:44 AM 😬

  • MMughilVendhan
    Mughil Vendhan (Mambatti Kudumbam 💛) (@MMughilVendhan) reported

    @JioCare I’ve already provided all the requested details via DM. Now please stop with the scripted replies and take actual action. The service has been down for nearly 2 days, and I’m still waiting for a proper resolution. Pathetic service.

  • Truthyee
    Khandelwal hariom (@Truthyee) reported

    @reliancejio Not caring about existing customer complaints

  • SamirS4876456
    Sam Sun (@SamirS4876456) reported

    @JioCare Hi Dipesh are you electronic engineer if not dont try , if all 3 devices getting kicked out of connection frequently in 1200 Square foot house , and if not addresses within 36 hours , u can disconnect it please dont call after 24hrs with promises to fix

  • PRATIK1901
    PRATIK BAGARIA (@PRATIK1901) reported

    @reliancejio not expected such type of Poor service from the biggest Company of India

  • rs7_jagadish
    ಗಂಡಭೇರುಂಡ👑 (@rs7_jagadish) reported

    @reliancejio @JioCare My Jio Set-Top Box is showing “Blocked” and I’m unable to use the service. Please check my account/STB status and resolve this issue at the earliest. This has been very inconvenient. Kindly assist and provide a resolution. #Jio #JioFiber #JioCare