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Reliance Jio outages and service status in Thakurpukur, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 4 outage signals in the last 24 hours around Thakurpukur, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 1, 11:56 PM GMT+5:30.
  • 71% Internet (71%)
  • 19% Wi-fi (19%)
  • 7% Phone (7%)
  • 2% Total Blackout (2%)
  • 1% E-mail (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Thakurpukur, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thakurpukur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 2: Problems at Reliance Jio

Reliance Jio is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thakurpukur, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 15 hours ago
Kolkata Phone 18 hours ago
Kolkata Wi-fi 21 hours ago
Kolkata Internet 23 hours ago
Kolkata Wi-fi 1 day ago
Kolkata Internet 2 days ago

Nearby cities with recent reports

Kolkata

23 recent signals

15 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Thakurpukur, West Bengal

Latest outage, problems and issue reports in Thakurpukur and nearby locations:

  • jhajitwts
    Govind Jha (@jhajitwts) reported from Kolkata, West Bengal

    @JioCare @reliancejio What kind of service is this? Sales people wrongly misguiding the customers. My phone number has been made public. Every now and then I receive call from your sales team that too with their personal number!

  • xfact
    AbhiB (@xfact) reported from Hāora, West Bengal

    @DisneyPlusHS Hi, I am a subscriber of D+HS via my JioFiber plan as well as the mobile plan, but since yesterday I am being told that I don't have any plan and should subscribe to watch content. Help! @reliancejio

  • harshularora29
    Harshul Arora (@harshularora29) reported from Kolkata, West Bengal

    @Vivo_India @JioCare using #vivox80 frequently facing 5g network disconnection. My Numb is not reachable by friends and family. Jio says to switch off VOWIFI to receive Voice services seamlessly.Does this solve the problem?? Please discuss among yourself. Hv rest network setting

  • _rahul_rahul
    Rahul kumar singh (@_rahul_rahul) reported from Kolkata, West Bengal

    @JioCare last 1 year back I log a complaint about the network and data usage issue in my area. But no resolve came.ehat you want. Last week I tweet you back and you complaint to block my account

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @roughneck_15 @JioCare Facing the same issue if I want to work from home using my Jio 5G mobile hotspot!!

  • ChakChinmoy
    Chinmoy Chakraborty (@ChakChinmoy) reported from Pānchuria, West Bengal

    @JioCare Internet speed of JIO network is drastically poor in Shapoorji Pallonji Area near Kolkata (PIN code 700135). Please resolve. So many customers are porting ther connection to other mobile service providers mainly Airtel Bharati.

  • Badboy_TA
    Brijamohan (@Badboy_TA) reported from Kolkata, West Bengal

    @reliancejio @JioFiberVoice My service request number is SR00001CN3TB, I had requested Jiofibre team to transfer my jiofibre to a new location, its been more than half a month and i am getting no positive reply from the team. Kindly look into this matter.

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    @Airtel_Presence & @JioCare If I port into your network, what is the first mandatory recharge value required? Please inform me via DM.

  • Mohit_Karnani95
    Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal

    @JioCare I had called your support desk for a certain issue where the person who answered said that she would transfer my call to the concern dept after listenning to my query and then the call was on hold for like 18 mins but no one connected! Is this the kind of service you

  • Surajit34703389
    Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal

    @JioCare My number is 7003517883 John 13 8617790993 one plus 9Pro showing 5G but not working same with 9038445367 with one plus & 8584035448 with iPhone 13

  • Shrinivas74
    Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal

    @reliancejio waiting for refund since 6th oct, no response, chasing the jio team. Dear Customer,refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days

  • thatsmimo
    Kazi Hasan Ali (@thatsmimo) reported from Kolkata, West Bengal

    @JioCare Really stunned from service guy of jiofiber,I called him because of the internet issue, after fixing it he says we won't be able to come and fix your connection again, so better cancel your jiofiber else no one will come service you.#JioFiber @JioFiberVoice

  • iamjewelsaha
    Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal

    @reliancejio #JioFiber Getting worse day by day. Entire day running like a tortoise. Thn the 5ghz band doesn't work well even after u sit beside the router. Asked to change the router bt no executive agreed to do so cz for them it's ok having no issue . Planning to terminate.

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    @JioCare Hi! Yes, please try to inform your computer systems not to remind a recharged number that plan expired or services discontinued. That would be of much help. Thank you.

  • Juber824
    Juber Alam🇮🇳 (@Juber824) reported from Hāora, West Bengal

    Internet is very slow in my area. please help me. @JioCare @reliancejio

  • SamidSam5
    Samid Sam (@SamidSam5) reported from Hāora, West Bengal

    @JioCare very bad service of @reliancejio I am having problem in jio wifi since 5 days. I called many times but these people are not solving my problem plz you check your service

  • sumit2103
    सुमित Kaushik (@sumit2103) reported from Kolkata, West Bengal

    Stop looting ppl and their money in the name of good service, it’s very astonishing that @reliancejio is going like other operators, need to recheck your credibility now.

  • Rdpt_23
    Rajdeep Pandit (@Rdpt_23) reported from Hāora, West Bengal

    @reliancejio a person saying from Jio Bengal HQ is calling me day after day asking to recharge immediately. Else my number will get terminated. I have recharged in sept 2022. Not sure about the legitimacy of the person calling. Please help. (Will share the number in DM)

  • MyNameIsSPaul
    Souvik Paul (@MyNameIsSPaul) reported from Pānchuria, West Bengal

    .@reliancejio Jiofiber internet connection is down at the Kestopur Area Kolkata. Please send support immediately. We are trying to connect to support via chat, but continuously asking for troubleshooting my device..

  • BishalD25963263
    Bishal Das (@BishalD25963263) reported from Kolkata, West Bengal

    @reliancejio @JioCare when I have call 2time in jio customer care service then they disconnected my call without any reason. After 3rd when I call the jio executive vikash Kumar threatened me and disconnect my.thats why i am changing my jio sim .

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • TweetHarishBN
    Harish Narayan (@TweetHarishBN) reported

    @JioCare Could you please re visit the download speed and upload speed as I shared in the screenshot and you call that as fixed? Please don't reply so foolish while the problem still exist aishwarya

  • primeairdropsx
    Mr. Prime (@primeairdropsx) reported

    @kasaudhanji99 @JioCare @reliancejio Never bro the money sent to Airtel and they will never refund I also did on vi instead of jio they never refunded

  • kaulsumit
    Sumit Kaul (@kaulsumit) reported

    @JioCare @JioCare Trying for the last one week to get a new broadband Jio Fibre connection, but process is completely broken, even sent a DM here on X, but even they are also unable to help. Very poor experience!

  • Sandip33311583
    Sandipsinh Rajput (@Sandip33311583) reported

    Very worst service.. even @JioCare @reliancejio can not resolve my issue.. I only want to port my Airtel postpaid number to jio postpaid but I can not get code..no one is eligible to solve it..every one is closing my request without solving my issue..

  • arpitsahu01
    Arpit sahu (@arpitsahu01) reported

    JioCare I also raised the same network complaint on X around 3 months ago, but it was never resolved. I’m still facing poor network and slow internet. Please fix this issue permanently instead of closing complaints without resolution. #Jio #JioCare @reliancejio @JioCare

  • ashishkumar2594
    Ashish kumar (@ashishkumar2594) reported

    @JioCare Ordered a Jio SIM via the Jio app on June 28 and still haven't received it. Customer care has no clue about the status, while the app just shows 'under progress'. Can I get a definitive ETA for delivery?

  • ashishbhootra
    Ashish Bhootra (@ashishbhootra) reported

    @JioCare 3 DAYS INTERENET NOT WORKING (JIOFIBER) SCHEDULED ENGINEER VISIT FOR 4 PM. THEY GUYS DINT TURN UP. GAVE 9 PM TIME. THEY DINT TURN UP. ITS TIME TO SWITCH TO @airtelindia. cALLCENTER ASSURED US PROPER SERVICE. NOW EVEN CALLS WILL NOT GO THROUGH

  • ramanbissa
    Raman (@ramanbissa) reported

    @JioCare Send new jio set top box to my home my stb is defective show only 480p input i change settings still show only 480p input my number: +91-2913163453 send stb urgent video and sound quality is very bad show only 480p input

  • lawyerosear
    You (@lawyerosear) reported

    @reliancejio @JioCare how do I convert a delhi based prepaid no. to a postpaid no. Which will work in J&K. I tried reaching out to customer Care and jio stores but nobody responded. IT IS URGENT. PLZ GUIDE

  • GutsyStudss
    Offside Majority (@GutsyStudss) reported

    @JioCare help ?? Already done restarting/rebooting turn off internet connection multiple times too as well as stb too