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Reliance Jio outages and service status in Thakurpukur, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 5 outage signals in the last 24 hours around Thakurpukur, including 5 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Jun 11, 12:38 PM GMT+5:30.
  • 83% Internet (83%)
  • 5% E-mail (5%)
  • 5% Wi-fi (5%)
  • 4% Total Blackout (4%)
  • 3% Phone (3%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Thakurpukur, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thakurpukur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 11: Problems at Reliance Jio

Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thakurpukur, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 2 hours ago
Kolkata Internet 15 hours ago
Kolkata Internet 17 hours ago
Kolkata Internet 18 hours ago
Kolkata Internet 18 hours ago
Kolkata Internet 1 day ago

Nearby cities with recent reports

Kolkata

21 recent signals

2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Thakurpukur, West Bengal

Latest outage, problems and issue reports in Thakurpukur and nearby locations:

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    @Airtel_Presence & @JioCare If I port into your network, what is the first mandatory recharge value required? Please inform me via DM.

  • arpan_roy
    Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal

    @JioCare Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.

  • Subhaji_9504
    Subhajit sharma (@Subhaji_9504) reported from Kolkata, West Bengal

    @reliancejio had requested jio fiber to be installed at home in Kolkata, upon checking the technician informed that the nearest connection box was broken, am trying to get a refund, also interestingly no call is going thru my registered mobile number to the call centre...

  • djdcodeofficial
    Dipak Nayak (ସ୍ଵାଭିମାନୀ ଓଡିଆ) (@djdcodeofficial) reported from Pānchuria, West Bengal

    @reliancejio @JioCare @JioFiberVoice JIOFi device showing no internet even after recharging. Kindly help..Urgent #sos Number: 8618149161

  • riteshc1986
    Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal

    @JioCare I am facing issues with the maximum number. Even I'm facing calling issues.

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @JioCare Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549

  • Mohit_Karnani95
    Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal

    @JioCare I had called your support desk for a certain issue where the person who answered said that she would transfer my call to the concern dept after listenning to my query and then the call was on hold for like 18 mins but no one connected! Is this the kind of service you

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @anoop007chauhan Call me jio customer sarvice tems

  • ARNABSA09120912
    ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West Bengal

    Fraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.

  • SubhasisBasu19
    Subhasis Basu (@SubhasisBasu19) reported from Kolkata, West Bengal

    @JioCare Can u tell me when my issue will be solved? Already it took more than 2 months.

  • siddharthdaga20
    siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal

    @reliancejio I have raised a complaint for the issue of no network ,but problem was not solve and complains were closed automatically my refrence numbers please check or I will port to AIRTEL (SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF).

  • MyNameIsSPaul
    Souvik Paul (@MyNameIsSPaul) reported from Pānchuria, West Bengal

    .@reliancejio Jiofiber internet connection is down at the Kestopur Area Kolkata. Please send support immediately. We are trying to connect to support via chat, but continuously asking for troubleshooting my device..

  • saumya3230
    Saumya Basu (@saumya3230) reported from Kolkata, West Bengal

    @JioCare can't make any call from my jio number . call drop, can't hear the voice of otherone who is on the line total silent..every time have to switch off my ph to make a call..worst service...pls help

  • jhajitwts
    Govind Jha (@jhajitwts) reported from Kolkata, West Bengal

    @JioCare @reliancejio What kind of service is this? Sales people wrongly misguiding the customers. My phone number has been made public. Every now and then I receive call from your sales team that too with their personal number!

  • surdystough
    Mandy Singh... (@surdystough) reported from Kolkata, West Bengal

    @reliancejio jio wify not working properly from last few days, need to check hows Airtel doing

  • arghyadgupta
    #theindianscouser (@arghyadgupta) reported from Kolkata, West Bengal

    @JioFiberVoice @reliancejio @JioCare i am using fiber for 1 year now. Suddenly there is latency and everything is getting disconnected. Customer care doesnt understand a thing abt latency. No knowledge cant speak properly. Its so frustrating. Selling fiber with this quality?

  • AsifkhanAisf
    Asif khan (@AsifkhanAisf) reported from Kolkata, West Bengal

    @JioCare hello my name is ASIF my jiofiber recharge is 8 November plans 399 rs but since last 3 day not available net our refund your customer care number not available #JioFiber #jiocare pls resolve I requested.

  • _rahul_rahul
    Rahul kumar singh (@_rahul_rahul) reported from Kolkata, West Bengal

    @JioCare last 1 year back I log a complaint about the network and data usage issue in my area. But no resolve came.ehat you want. Last week I tweet you back and you complaint to block my account

  • indranild1974
    INDRANIL (@indranild1974) reported from Pānchuria, West Bengal

    @JioCare Your engineer needs #gps to reach my place. Please help him.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ashish_gadzets
    Ashish (@ashish_gadzets) reported

    Extremely disappointed with @JioCare customer service. I’m facing issues with my Jio SIM, but there is absolutely no proper support. The call center executives have zero technical knowledge and only give scripted, robotic replies. Very pathetic experience. @TRAI @jagograhakjago

  • vedtiwari18
    desi style (@vedtiwari18) reported

    @JioCare @reliancejio @jagograhakjago Issue still unresolved, and the engineer visit is now pushed to 17 June. I have suffered work-related losses due to this outage. Last time my rebate request was denied. I need a written commitment on a full refund before this complaint is closed

  • Dhivakar_Tvk
    Dhivakar (@Dhivakar_Tvk) reported

    @JioCare Your technician says my AirFiber speed is low because there is no strong 5G tower near my home. If that's true, why was the connection installed in the first place without verifying signal quality? Customers shouldn't be sold a service that cannot deliver the promised speeds

  • cagirdhariagra
    Girdhari Khandelwal (@cagirdhariagra) reported

    @JioCare service id SR00002LOUQ2 regt mobile no 9897303592. 3 time Er reschedule appointment themselves, talk over phone only and insist to take jio air fiber rather than to fix the existing jio fiber connection. Really fed up it harming jio reputation. Kindly do the needful. Thanks

  • Ksreehari88
    Sree Hari (@Ksreehari88) reported

    @jio_fiber @JioCare getting frequent low internet speed issues, being addressed at backend then runs fine for a month or so and again same issue! This time i couldn’t even get a SR logged! The customer care just hungup my call! I would have to look for alternative then😡

  • Jabbar_ECE
    Abdul jabbar (@Jabbar_ECE) reported

    @JioCare @JioCare Jio Fiber is a scam. They hold my money for 10 days and didn't do an installation. Now cancelled the order after I have waited for 10 days. Hope @airtelindia xtream should not have any problem as I m going to take the airtel fiber now

  • theyatinbhasin
    WhenTruthPrevails (@theyatinbhasin) reported

    @reliancejio your internet is working at its worst in my area Sneh Nagar, Alambagh, Lucknow. Kindly do something about it ASAP because I have paid full for your jio plan so please provide me full proper service.

  • mebharambe
    Deepesh Bharambe (@mebharambe) reported

    @JioCare Hotstar subscription is included in my recharge plan, still not showing in my Hotstar. Kindly resolve this. Also your customer care is pretty useless I've to come here to seek help

  • rameshsheelam
    ramesh (@rameshsheelam) reported

    @JioCare If the refund is not credited and the issue is not resolved within the next 2 days, I will file a complaint with the National Consumer Helpline and consumer grievance forums, along with all supporting evidence. Kindly treat this matter seriously and provide a final resolution.

  • akkshay_shah69
    AKSHAY (@akkshay_shah69) reported

    @JioCare such a pathetic service from Jioairfibre. Instead of transferring my old connection, they gave me new connection and now saying you have lost your whole years advance paid. Worst experience #jio @reliancejio A whole years vouchers also they are denying taking all money