Reliance Jio outages and service status in Thakurpukur, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Thakurpukur, including 3 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received May 20, 5:42 AM GMT+5:30.
- Internet (78%)
- E-mail (8%)
- Wi-fi (8%)
- Total Blackout (4%)
- Phone (3%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Thakurpukur, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thakurpukur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Reliance Jio
Reliance Jio is having issues since 05:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thakurpukur, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, Hāora, and Ghusuri.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 5 hours ago |
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Kolkata
|
Internet | 10 hours ago |
|
Kolkata
|
18 hours ago | |
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Kolkata
|
Internet | 1 day ago |
|
Kolkata
|
Internet | 2 days ago |
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Kolkata
|
Internet | 4 days ago |
Nearby cities with recent reports
Community Discussion
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Reliance Jio Issues Reports Near Thakurpukur, West Bengal
Latest outage, problems and issue reports in Thakurpukur and nearby locations:
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, IT'S LAST WARNING FROM ME.
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Mohit Karnani (@Mohit_Karnani95) reported from Kolkata, West Bengal@JioCare What kind of a service are you guys really providing? The technician was suppose to reach out by 8pm but still there is no call nothing form anyone! Also on calling the customer care desk you guys are asking to keep the call on hold and disconnecting later! Is this for real?
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Chandan Bag (@Chandan42926074) reported from Kolkata, West Bengal@reliancejio Useless jio 5g, My area is already covered jio 5g But i don't get invitation in my number, and i click to many times for i am interested,If you don't give invitation so why you tell jio 5g welcome offer all, useless your customer team, and your 5g.. #JioTrue5G #Jio #reliancejio
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Harshul Arora (@harshularora29) reported from Kolkata, West Bengal@Vivo_India @JioCare using #vivox80 frequently facing 5g network disconnection. My Numb is not reachable by friends and family. Jio says to switch off VOWIFI to receive Voice services seamlessly.Does this solve the problem?? Please discuss among yourself. Hv rest network setting
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Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal@JioCare Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@JioCare This problem is not from today it is a long time problem yet I have never seen any attempt from the company to fix it. The excuse you're giving means I'll move my home away from my place now just to get a better network right?is it not funny??
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal@JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection if sharing it through a mobile hotspot?
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Sanjay Sengupta (@SanjayS83328754) reported from Ghusuri, West Bengal@Airtel_Presence I am unhappy with ur service , after several complaints no resolution .. Switching to Jio @JioCare
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@JioCare @reliancejio You are such a shameless company that you never keep your commitment to customers who surrendered and waiting for more than 20 days for refund. @iamarnabray
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Sunil Damani (@skdamani7) reported from Hāora, West Bengal@JioCare The problem did not solved , yet you have confirmed that it is . Now I have a duty to call jio care every day to raise the same complaint everyday. Isnt this a incompetent of your team as its been 7 days with the same issue with not a single proper response from you.
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Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal@JioCare waiting for refund since 6th October. DO YOU CARE Dear Customer, refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days.
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siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal@reliancejio I have raised a complaint for the issue of no network with(SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF). No action taken yet
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Sonu Ojha (@sonu__ojha) reported from Kolkata, West Bengal@reliancejio @JioCare talking about 5G and here 4G is not working properly. (tweeted using friend's hotspot)
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Abhirup Majumder (@AbhirupMajumd16) reported from Pānchuria, West BengalNo voice & data network since last 2hours. CSD is not transferring the issue to Networks team after repeated requests. No timelines offered by when can I have a resolution. What should I do now & whom should I reach ? @reliancejio @TheMukeshAmbani
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amit sengupta vlogs 📷 (@travellerAmit) reported from Kolkata, West Bengal@JioCare Thanks team but no need to call. Just tell me the age limit for you to issue a new sim card
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chakRa (@emailtorakesh) reported from Kolkata, West Bengal@JioCare @airtelindia Atleast have some decency morons, terminate the connection and refund. Without rescheduling it to eternity. Hi, your request no 10056110621 has been assigned to engineer Safikul Gazi. He will be visiting your premises between (28 June 2022 04:00:00 PM)
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Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal@JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562
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सुमित Kaushik (@sumit2103) reported from Kolkata, West BengalStop looting ppl and their money in the name of good service, it’s very astonishing that @reliancejio is going like other operators, need to recheck your credibility now.
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Brijamohan (@Badboy_TA) reported from Kolkata, West Bengal@reliancejio @JioCare wifi not working in my home since last night. Tried contacting the toll-free number and jio care but didn't got any reply. Have lots of pending assignments....kindly help asap
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Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal@JioCare internet down for more than 4 hours now.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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News directory (@News_directory6) reportedInternet issues for the last one week. Complained many times, issue gets fixed temporarily and starts again. Facing business loss because of Jio’s poor service. Switching to another provider now. Need my refund immediately. @JioCare @reliancejio @TRAI
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Pradeep Kumar (@smartpradeep007) reported@JioCare hello, internet stops working even for the slightest of rains and I can't call customer care nowadays. App just allows to raise a service request and the next available service visit is for day after tomorrow. How am I supposed to work with this?
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Gaurang Ganatra (@gaurang_ganatra) reported@JioCare @JioCare Every call ends with “issue escalated” and “callback in 1 hour,” but it’s been 1 week and still no engineer visit for complete fiber outage. Please arrange immediate field support instead of repeated scripted responses. SR000035SG9Z
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NITEESH NIRMAL ❤ (@NiteeshHandsum) reported@JioCare @reliancejio @_MukeshAmbani Still unable to call , internet & message. Pathetic service
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Pragyan Misra (@Pragz10) reported@JioCare worst customer service experience. MY Jio Fiber connection has not been working since 2 days. Have raised multiple ticktets. SR0000364K4Z. I would disconnect tomorrow and move to another fiber platform if it is not fixed in a priority manner.
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Alpa Panchal (@AlpaPanchal10) reported@JioCare my connection is disconnected since 11:00 1st i got message it will start by 12:15 nw i got msg problem solved by 8:15 how fair is it if we dont recharge our connection is immediately disconnected why should we bare so much hrs every 2 hrs u guys are extending time
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Shivam agrawal (@Agr_e_shiv) reportedclosure of the services now enough is enough i will get it from @reliancejio fiber and filling a consumer forum complaint right away against you people for delaying resolution and keeping my money.
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rahul chandnani (@rahulchand65571) reported@JioCare “Rest assured” and “shortly” are meaningless after 10 days of waiting. I paid ₹1200 on 9 May for relocation and still no technician, no installation, no resolution. How much more patience do you expect from customers, @JioCare?
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Saahil (@BhagArjunBhag) reported@reliancejio @JioCare I've taken an international roaming pack for mauritius but there is no network being caught at all. It is extremely inconvenient and frustrating. Kindly help
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Umesh B Zagade (@ZagadeUmesh) reported@JioCare The same “resolved soon” response has been given repeatedly, but the issue still persists. Need a permanent fix and clear ETA, not generic updates. @JioCare @reliancejio #JioAirFiber