Reliance Jio outages and service status in Gidi, Jharkhand

Problems in the last 24 hours in Gidi, Jharkhand

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Gidi, Jharkhand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Reliance Jio Issues Reports Near Gidi, Jharkhand

Latest outage, problems and issue reports in Gidi and nearby locations:

• 
  Chowkidar Harmeet Singh (@HARMEET15582208) reported 3 minutes ago from Rāmgarh, Jharkhand

  @JioCare hey Jio your network services are becoming worse day by day and network speeds is almost becoming like 2g service please look into the matter and solve it

• 
  JAYANT KUMAR (@mjayantism) reported 23 minutes ago from Rāmgarh, Jharkhand

  @YourRohit1 @JioCare @reliancejio Same issue is here also.... #Jio #RelianceJio ...worst services I'm going to switch into other network.

• 
  Vishal Kumar Giri (@Vishal_Kr_Giri) reported 36 minutes ago from Naisārai, Jharkhand

  I am really proud of being a Jio user but I also don't know why. Internet speed is so stable that network itself forgets what it is meant for. Whenever the electricity goes, network also follows it (so obedient). Look into this matter soon. @JioCare @reliancejio #jionet

• 
  Harish Mahto (@imHarishMahto) reported 38 minutes ago from Rāmgarh, Jharkhand

  @JioCare @reliancejio There's a network glitch in my area from yesterday. We are facing call drop issues. We are not able to use the internet also

• 
  Siddharth S (@AGYAMAA) reported 39 minutes ago from Rāmgarh, Jharkhand

  @reliancejio Third class network jio

• 
  Satyam Vishwakarma (@i_Sattu) reported 44 minutes ago from Rāmgarh, Jharkhand

  Fed-up with the fu***ng data speed of #reliance #reliancejio #jio4g at my home. It's not even on the verge of deliver the speed as promised. Please assured us that you are not gonna fix it, so we can choose the alternative.

• 
  Vishal Kumar Giri (@Vishal_Kr_Giri) reported 57 minutes ago from Gidi, Jharkhand

  This is my 2nd tweet and it's very unfortunate for me to again write the same thing.I don't know why they are named as @JioCare when they don't care at all.I have no hope now and will switch to other service provider. @reliancejio . Advice:Improve your service before bringing 5G.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shivaanand Chand (@chand_shivanand) reported 4 minutes ago

  @JioCare @reliancejio Regarding JioFixedVoice No - +912235580199 ( Request No - SR00002MOHC2 ); The new issue I have identified is that almost your entire customer support and field service appear to be outsourced. Because of this, there is a huge communication gap, and this is the main reason we have been suffering for the last one and a half months. We have repeatedly raised complaints through emails, social media posts, and phone calls. However, you do not even provide a proper contact number where customers can speak to a responsible officer. Every time we contact someone, we are connected to a different person who has no knowledge of the previous discussions. The issue is very simple. My customer account was originally authorized for two set-top boxes. Suddenly, one of the set-top boxes got blocked. Your representatives are now saying that the serial number of that set-top box is not available in your records. But that set-top box was installed by your own technicians, not by me. I certainly did not manufacture or install it myself. Because your staff keeps changing due to outsourcing, every new representative simply says that the system does not show the details and therefore they cannot help. That is not the customer’s fault. If your own installation team failed to update your records, the responsibility lies entirely with your organization. To avoid further delay, I even agreed to pay whatever charges were required. Yesterday, I received an email from your team with a UPI payment link, and I made the payment immediately. However, today I again received a call asking me to provide the serial number of the set-top box that needs to be replaced. I had already shared those details earlier. Now I am again being told that the replacement cannot be processed because the serial number is not available in your system. This is exactly why I have repeatedly requested that my case be assigned to one responsible officer from your Customer Care or Grievance Cell. I have also requested the name and contact number of such an officer, but even that has not been provided. Everything appears to be outsourced, and unfortunately there seems to be no ownership or accountability. My case is very straightforward. For many years, I have been using a single connection with two authorized set-top boxes and regularly paying for the same subscription, including Wi-Fi and all associated services. Suddenly, one of the two set-top boxes stopped working and was blocked. I have already paid the required charges for its replacement. I am only requesting that the blocked set-top box be replaced. If your records do not contain the details of the old set-top box, that is because it was installed by your own representatives and not by me. Your internal record-keeping issues cannot be used as a reason to deny or delay service to a genuine customer. I request you to resolve this matter immediately. I have already been made to suffer unnecessary inconvenience for the last one and a half months. Please take ownership of this case and ensure that the replacement of the blocked set-top box is completed without any further delay.

• 
  Capecrusador (@Manzoor39050078) reported 5 minutes ago

  @JioCare You customer care says it is cancelled, but it's not showing in my app, how is that possible. Isn't it a scam

• 
  Mukesh Ranjan (@MukeshR33348562) reported 18 minutes ago

  Hi @JioCare Team We would like to inform you that we have a Jio Fiber connection along with a TV Set-Top Box. We would like to request the deactivation of the TV Set-Top Box connection while continuing to use the Jio Fiber service.

• 
  Rahul sharma (@RahulTheWOLF) reported 18 minutes ago

  @JioCare I have sent a detaila also as requested, kindly cancel my current plan asap

• 
  Shankar Lal (@shankarlalrs) reported 19 minutes ago

  Having major issues after porting my SIM from Airtel to @reliancejio. • Issue: Not receiving any OTPs • Impact: Locked out of my accounts Please look into this and resolve it ASAP! cc: @TRAI

• 
  Hadi asim (@asim_hadi) reported 21 minutes ago

  @JioCare I was never informed by the sales executive that my payment was towards any Smart Society Program. I had clearly applied for a new JioFiber home connection for my residence.

• 
  Rajesh Mohapatra (@mohapatrark) reported 21 minutes ago

  @JioCare You are wasting my time. I waited 3 days for the engineer visit on 17th. And now I've to wait till 23rd. Your service is pathetic. You should send someone immediately to restore connection and also have a relook on the quality of service being rendered.

• 
  Vivek bhargava (@Vivekbh89041763) reported 22 minutes ago

  @airtelindia As usual poor quality AIRTEL BROAD BAND Service. Net down three times in 20 days in Hyderabad under pincode 500010. Incompetent Technical support team . @reliancejio

• 
  My Views (@IGaganReddy2000) reported 22 minutes ago

  @reliancejio @JioCare This is the worst thing to cap Jio Air Fiber users with a FUP cap of 1000 GB...!!! It's not ideal now,provide unlimited data or something else...!!! Please do the needful.

• 
  Gopal Krishna (@GopalKr80025569) reported 24 minutes ago

  @jitendraverma__ @JioCare @airtelindia Not sure about VI but never switch to BSNL they don't have any mobile internet it is just 3g or edge rarely you will get LTE or 4g.