Reliance Jio outages and service status in Shiliguri, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Reliance Jio generated 0 outage signals in the last 24 hours around Shiliguri, including 0 direct reports.
The most common problems reported in this area mention Internet.
The most recent signal from this area was received Apr 22, 11:28 PM GMT+5:30.

Internet (100%)

The latest reports from users having issues in Shiliguri come from postal codes 734010 and 734008 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Shiliguri, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Shiliguri, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (IST)	Number of reports	Baseline
Apr 27, 3:10 PM GMT+5:30	0	0
Apr 27, 3:30 PM GMT+5:30	0	0
Apr 27, 3:50 PM GMT+5:30	0	0
Apr 27, 4:10 PM GMT+5:30	0	0
Apr 27, 4:30 PM GMT+5:30	0	0
Apr 27, 4:50 PM GMT+5:30	0	0
Apr 27, 5:10 PM GMT+5:30	0	0
Apr 27, 5:30 PM GMT+5:30	0	0
Apr 27, 5:50 PM GMT+5:30	0	0
Apr 27, 6:10 PM GMT+5:30	0	0
Apr 27, 6:30 PM GMT+5:30	0	0
Apr 27, 6:50 PM GMT+5:30	0	0
Apr 27, 7:10 PM GMT+5:30	0	0
Apr 27, 7:30 PM GMT+5:30	0	0
Apr 27, 7:50 PM GMT+5:30	0	0
Apr 27, 8:10 PM GMT+5:30	0	0
Apr 27, 8:30 PM GMT+5:30	0	0
Apr 27, 8:50 PM GMT+5:30	0	0
Apr 27, 9:10 PM GMT+5:30	0	0
Apr 27, 9:30 PM GMT+5:30	0	0
Apr 27, 9:50 PM GMT+5:30	0	0
Apr 27, 10:10 PM GMT+5:30	0	0
Apr 27, 10:30 PM GMT+5:30	0	0
Apr 27, 10:50 PM GMT+5:30	0	0
Apr 27, 11:10 PM GMT+5:30	0	0
Apr 27, 11:30 PM GMT+5:30	0	0
Apr 27, 11:50 PM GMT+5:30	0	0
Apr 28, 12:10 AM GMT+5:30	0	0
Apr 28, 12:30 AM GMT+5:30	0	0
Apr 28, 12:50 AM GMT+5:30	0	0
Apr 28, 1:10 AM GMT+5:30	0	0
Apr 28, 1:30 AM GMT+5:30	0	0
Apr 28, 1:50 AM GMT+5:30	0	0
Apr 28, 2:10 AM GMT+5:30	0	0
Apr 28, 2:30 AM GMT+5:30	0	0
Apr 28, 2:50 AM GMT+5:30	0	0
Apr 28, 3:10 AM GMT+5:30	0	0
Apr 28, 3:30 AM GMT+5:30	0	0
Apr 28, 3:50 AM GMT+5:30	0	0
Apr 28, 4:10 AM GMT+5:30	0	0
Apr 28, 4:30 AM GMT+5:30	0	0
Apr 28, 4:50 AM GMT+5:30	0	0
Apr 28, 5:10 AM GMT+5:30	0	0
Apr 28, 5:30 AM GMT+5:30	0	0
Apr 28, 5:50 AM GMT+5:30	0	0
Apr 28, 6:10 AM GMT+5:30	0	0
Apr 28, 6:30 AM GMT+5:30	0	0
Apr 28, 6:50 AM GMT+5:30	0	0
Apr 28, 7:10 AM GMT+5:30	0	0
Apr 28, 7:30 AM GMT+5:30	0	0
Apr 28, 7:50 AM GMT+5:30	0	0
Apr 28, 8:10 AM GMT+5:30	0	0
Apr 28, 8:30 AM GMT+5:30	0	0
Apr 28, 8:50 AM GMT+5:30	0	0
Apr 28, 9:10 AM GMT+5:30	0	0
Apr 28, 9:30 AM GMT+5:30	0	0
Apr 28, 9:50 AM GMT+5:30	0	0
Apr 28, 10:10 AM GMT+5:30	0	0
Apr 28, 10:30 AM GMT+5:30	0	0
Apr 28, 10:50 AM GMT+5:30	0	0
Apr 28, 11:10 AM GMT+5:30	0	0
Apr 28, 11:30 AM GMT+5:30	0	0
Apr 28, 11:50 AM GMT+5:30	0	0
Apr 28, 12:10 PM GMT+5:30	0	0
Apr 28, 12:30 PM GMT+5:30	0	0
Apr 28, 12:50 PM GMT+5:30	0	0
Apr 28, 1:10 PM GMT+5:30	0	0
Apr 28, 1:30 PM GMT+5:30	0	0
Apr 28, 1:50 PM GMT+5:30	0	0
Apr 28, 2:10 PM GMT+5:30	0	0
Apr 28, 2:30 PM GMT+5:30	0	0
Apr 28, 2:50 PM GMT+5:30	0	0
Apr 28, 3:10 PM GMT+5:30	0	0

April 28: Problems at Reliance Jio

Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Shiliguri, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Shiliguri.

City	Problem Type	Report Time
Shiliguri	Internet	6 days ago
Shiliguri	Internet	17 days ago
Shiliguri	Internet	25 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Shiliguri, West Bengal

Latest outage, problems and issue reports in Shiliguri and nearby locations:

ttravel_life (@ankur_kandoi001) reported 5 minutes ago from Bagdogra, West Bengal
@JioCare Kindly send engineer anytime you want to... This same thing was told to your customer care executive... @JioCare I really hope this time my complaint is taken seriously and prompt action is taken
supparnaRoy Banerjee. (@SUPARNARoyBane9) reported 14 minutes ago from Bagdogra, West Bengal
@reliancejio such a very poor network.
Ashish Pandey (@ashipandey29) reported 14 minutes ago from Mohanlaler Chhat, West Bengal
@JioCare @reliancejio pathetic internet speed pls help
Kamam (@Kamam72655678) reported 14 minutes ago from Kārsiyāng, West Bengal
@JioCare @BholendraSing14 You're not of any help! So stop acting up by giving fake assurance. I can well imagine the profit this phone company has made through this crisis. Infuriating!
RAJAT SINGHANIA (@singhania0703) reported 16 minutes ago from Bagdogra, West Bengal
@JioCare Please cancel my order and refund my money at the source.
Jogesh khaitan (@JogeshKhaitan) reported 16 minutes ago from Bagdogra, West Bengal
@JioCare Dear sir it's not an one day problem now it's being a regular problem and smae issue
Debashish Aich (@DebashishAich2) reported 17 minutes ago from Bagdogra, West Bengal
@JioCare Dear operator on our area jio network is very slow, we are unable to do anything in online. Please solve the issue. We several times talk with customer care but they didn't solve the problem.(Adarsha nagar colony, ward no 4,Siliguri, W.B.)
Sumit saha (@sumit_saha_) reported 18 minutes ago from Bagdogra, West Bengal
@reliancejio do something with your internet connection issue
arup.bhattacharjee (@barupslg) reported 20 minutes ago from Bagdogra, West Bengal
@reliancejio pathetic service of jio here in saradapally Siliguri wb since last 15-20 days. Net speed is below 50kbps most of the time + specially from evening. My no is 8918813312. Kindly look into the matter.
PRAVESH BANSAL (@PRAVESHBANSAL1) reported 21 minutes ago from Bagdogra, West Bengal
Please arrange a call back @reliancejio @JioCare No one is responding in the customer care
ttravel_life (@ankur_kandoi001) reported 21 minutes ago from Bagdogra, West Bengal
@JioCare @reliancejio of rs2500/- has not been initiated. I have called jio fibre customer care many times but they have only generated service request no.. My service request numbers are - SR000012PET4 , SR000012WFOR, SR000012XE77. I had never imagined that(2/3)
DEBAJIT GUPTA (@DEBAJITGUPTA) reported 25 minutes ago from Mātigara, West Bengal
@reliancejio will you please reply about worst network connectivity at Bairatisal. Phone no 8617406511
Devanand (@Devanan51832928) reported 33 minutes ago from Bagdogra, West Bengal
Worst experience from @reliancejio. Issue no network in our area. @DoT_India @TRAI please us to waste our money.
adv. mazumder arijit (@arymslg) reported 34 minutes ago from Bagdogra, West Bengal
@JioCare Ye bakwas kahi aur dena about different conditions, customer hu C nahi, ur speed never goes above a certain level, i use both sim on different mobile, ur netwrk used to do g8 now it sucks
Kaustav Karmakar (@Rick555Rick) reported 46 minutes ago from Kārsiyāng, West Bengal
@JioCare Even after repeated complains no increament in internet speeds. Customer care always claiming: Low speed due to high number of internet users from my site. Therefore will be porting my number tomorrow. Why to stay in Jio if other operators provide better speeds?!!
ttravel_life (@ankur_kandoi001) reported 46 minutes ago from Bagdogra, West Bengal
@reliancejio @JioCare I had cancelled/discontinued my service for jio fibre on 28th october 2020..But till date, no executive/staff of jio fibre team has come to my home to collect the router and other accessories.. Because of this, the refund process of my security deposit (1/3)
Pankaj Agarwal 🇮🇳 (@iPankajAgarwal) reported 47 minutes ago from Bagdogra, West Bengal
@JioCare @reliancejio its been quite sometime now and we are not happy with the service of #JioFiber and the whole apartment is looking to discontinue with it.
राम (@rpmishra) reported 47 minutes ago from Bagdogra, West Bengal
@JioCare Tried in another device too. Similar problem everywhere.
Vishal Gupta (@vishalguptta) reported 48 minutes ago from Bagdogra, West Bengal
@reliancejio @JioCare been 3 days your technician is yet to visit and restore internet service !!
SAYANTAN (@bujbuji) reported 55 minutes ago from Bagdogra, West Bengal
@JioCare 03533560528 get sms from jio that my plan is upgraded. But till now not get the upliad speed+ download speed with 300mbos. Calling last 4 days customer care but not get any responce. I am a gold plan subscriber.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

Insights by Amit 🇮🇳 (@amitftxtar) reported 7 minutes ago
@JioCare You are asking me for a screenshot of the email YOUR team sent to me? Does @reliancejio not keep records of its own fraudulent communications? This is a pathetic support system. (2/15)
ROSHAN NARAYAN MISHRA (@connect_roshan) reported 10 minutes ago
@JioCare But no support for stb change. No one visit my home for service yet
Sahil (@sahilashish789) reported 10 minutes ago
@JioCare Still not completed.... I would rather suggest you to please cancel it... So that I can have full clarification... It is so much annoying that after 15-17 days in today's time u r making customer wait for so long....
Ritrisha RC (@ritrisha) reported 13 minutes ago
@JioCare Do your excs lack basic comprehension skills? Which part of "I already have a connection and this pass was wrongly sold to me under lack of information and this I'D LIKE A REFUND" did you not understand? @JioCare @reliancejio Cancel the recharge and release a refund ASAP
Rohit Kumar (@rk724466) reported 13 minutes ago
@JioCare or initiate a full refund of my payment. Please stop sending repeated automated replies and provide a final resolution urgently.
Amrit Thiara (@myselfamrit) reported 14 minutes ago
@JioCare I got this sms .... Dear Customer, PLAN2BUILD Appointment for your Postpaid JioAirFiber connection with Set-Top-Box ref Order Number NO0001D0FAZI is scheduled on 28-Apr-2026 between 13:00:00 - 15:00:00. You will receive an Order completion code after PLAN2BUILD.
Aditya guru rao (@Adityaguru4134) reported 18 minutes ago
Today, when I contacted support again, the agent (Suma) disconnected my call without providing any resolution and redirected me to feedback instead of assisting. Additionally, the local engineer’s behavior has been extremely unprofessional and rude. @JioCare @reliancejio
Furqan Aslam 🐦 (@Furqan__Aslam) reported 18 minutes ago
@reliancejio I called your customer care from 7780938615 number I told him about 5g network issue. He threatened me that I am talking to you otherwise I have other things to do. I will shift from jio to vi or airtel if my grievance is not resolve. I pay 350 monthly
azar (@azar_shahul) reported 19 minutes ago
@JioCare @reliancejio SR000031nxip was marked “resolved,” but the issue persists. Another complaint (SR000034j3jv) raised yesterday was also closed without resolution. This is the heart of Ernakulam, and such service is unacceptable. Screenshots are attached for reference.
DEBAPRIYA PANDA (@chintuspeaks) reported 19 minutes ago
@JioCare @reliancejio internet down from last day । Done with you