Reliance Jio Outage Report in Basīrhat, North 24 Parganas, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Basīrhat, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Basīrhat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (61%)
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Wi-fi (13%)
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Phone (13%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Basīrhat, West Bengal
Latest outage, problems and issue reports in Basīrhat and nearby locations:
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Kyem Ghosh🇮🇳
(@KyemGhosh) reported
from
Tāki, West Bengal
@beingtush22 @JioCare I face this issue at sealdah with airtel n jio. Previously I used to have Vodafone also. Like near car shed, airtel doesn’t work, Jio doesn’t work near pf 4A, Vodafone toh worst of all.
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Kyem Ghosh🇮🇳
(@KyemGhosh) reported
from
Tāki, West Bengal
@beingtush22 @JioCare The same happens in Sealdah too. And for all network. Probably there’s some jammers installed.
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Chowkidar Kyem Ghosh🇮🇳
(@KyemGhosh) reported
from
Tāki, West Bengal
@JioCare used to have a good customer care, bt now they have become arrogant like the others, rather airtel cus care are far better now. Have been complaining abt poor network n call dropping issue. No one did take a single complaint. Wasted 1699. @DoT_India this is jst not done
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Kyem Ghosh🇮🇳
(@KyemGhosh) reported
from
Tāki, West Bengal
@beingtush22 @JioCare Even I did the same from airtel. I had this call fail issue in my iPhone which I thought was my phone’s problem bt it was actually Jio’s issue n now its better. Internet is too slow to use. Bt its the only network in my area without major call drops n thats why chose jio
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Chowkidar Kyem Ghosh🇮🇳
(@KyemGhosh) reported
from
Tāki, West Bengal
@Utkarsh_charan @JioCare @DoT_India I don’t know what they are going to do. But I got a call from local network team and there has been slight improvement in call dropping issue. I don’t see any improvement in internet speed. Hoping for the best
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Aniruddha Gazi
(@AniruddhaGazi) reported
from
Hāsnābād, West Bengal
@reliancejio Dan dana dan type network not getting our area since last 7 days. So can't do phone call in this type of Network.Along with that internet speed is very slow from beginning.Dan dana dan becoming upgraded in advertisement but not in reality.😠 #Jio #worstExperience
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Yadavendra Singh
(@yadu33332) reported
@reliancejio either refund the amount of first recharge of 299 as with your 28 days validating,3 days are past and not active it . I will go buy @airtelindia atleast . Who will compensate the 3 days as you guyz come up to mandatory recharge . Such a worst behaviour!
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Satya Prakash Srivastava
(@SatyaS94941) reported
@JioCare Jio home service is very poor
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Sonal Sharma
(@sonaa2987) reported
@JioFiberVoice @JioCare @reliancejio My Jio router and Jio extender have not been working for the past 3–4 weeks. Despite raising multiple service requests, the issue is still unresolved.Could you please let me know the approximate turnaround time (TAT) for resolving this issue?
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Prasant K. Rout
(@pkrout35) reported
@reliancejio SR00002JMSV6.Just a day after restoration, again my connectivity is lost since 5pm yesterday. Now almost a day is gone.Even after giving time slot also still no response from jio.nobody came from jio fiber service. I have been facing lot of problems because of this.
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𝗚𝗶𝗿𝗶𝘀𝗵 𝗞𝘂𝗺𝗮𝗿
(@girishverma032) reported
disappointed @JioCare. @Mukesh_ambani_ I ported my number VI to Jio (ORN: NO00015BIBP7). It has been over 24 hours and the physical SIM has still not been delivered. KYC and payment are completed. delivery partner block my number. Please look into this issue urgently. #Jio
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shreyashish
(@shrey101990) reported
@JioCare Since complaint registration was not possible due to auto-disconnected support calls during the outage, I will escalate this through the official grievance channel for review. Request closure reference for this interaction.
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shreyashish
(@shrey101990) reported
@JioCare Complaint was raised via calls, grievance email and X during the outage period, but no service request number was provided despite multiple follow-ups. Kindly register this as a complaint for the downtime and review compensation accordingly. Service ID: 300580679334.
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Narendra Jha
(@N_jha5) reported
@JioCare @JioCare I need a clear answer — how much time will this relocation actually take? My appointment was scheduled for 28th February, and today is 1st March with no resolution. I specifically planned this during the weekend because I resume work tomorrow. 1/3
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ThatCricketGuy
(@abhijeetsarap) reported
@JioCare My router is already reflecting the GREEN LED and on the application it shows an outage.
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HITESH KUMAR MEENA
(@Restart_2026) reported
I requested a relocation request CO0002A4WDY8 and yet I am waiting for a technician or executive visit. I tried to connect through the application and toll free number but none of them are connecting to customer care. And there is no support by @reliancejio @JioCare