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Reliance Jio outages and service status in Bārāsat, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Bārāsat, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 20, 6:23 PM GMT+5:30.
  • 55% Internet (55%)
  • 25% Wi-fi (25%)
  • 13% Phone (13%)
  • 8% Total Blackout (8%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Bārāsat, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Bārāsat, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 20: Problems at Reliance Jio

Reliance Jio is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Bārāsat, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Wi-fi 46 minutes ago
Kolkata Wi-fi 1 hour ago
Kolkata Internet 1 day ago
Kolkata Internet 1 day ago
Kolkata Internet 2 days ago
Kolkata Internet 2 days ago

Nearby cities with recent reports

Kolkata

14 recent signals

46 minutes ago

Community Discussion

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Reliance Jio Issues Reports Near Bārāsat, West Bengal

Latest outage, problems and issue reports in Bārāsat and nearby locations:

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @nijoshi @reliancejio @JioCare What kind of SMS? I never received any such SMS 🤷🏻. Even I use the MyJio app!!

  • shoumika
    shoumika ganguli (@shoumika) reported from Kolkata, West Bengal

    @reliancejio @JioCare @jagograhakjago This is in continuation.I received a refund of 500 on apr 30 and the rest of the refund is still pending.I am now getting calls from jio customer care saying my account number is not updated. How then has the 500 refund gotten through..

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @roughneck_15 @JioCare Facing the same issue if I want to work from home using my Jio 5G mobile hotspot!!

  • syedhussain287
    Syed Mehtab Hussain (@syedhussain287) reported from Kolkata, West Bengal

    Hence, in no time I will be frcd to port to @reliancejio @JioCare @ViCustomerCare #airtel #network #issue

  • thatsmimo
    Kazi Hasan Ali (@thatsmimo) reported from Kolkata, West Bengal

    @JioCare Really stunned from service guy of jiofiber,I called him because of the internet issue, after fixing it he says we won't be able to come and fix your connection again, so better cancel your jiofiber else no one will come service you.#JioFiber @JioFiberVoice

  • Sumantodeishere
    SUMANTO DE (@Sumantodeishere) reported from Pānchuria, West Bengal

    @JioCare This is a common question, I know. Pathetic experience with your service.

  • harshularora29
    Harshul Arora (@harshularora29) reported from Kolkata, West Bengal

    @Vivo_India @JioCare using #vivox80 frequently facing 5g network disconnection. My Numb is not reachable by friends and family. Jio says to switch off VOWIFI to receive Voice services seamlessly.Does this solve the problem?? Please discuss among yourself. Hv rest network setting

  • RitabrataDass
    Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal

    @JioCare one of the worst customer service. Actually the worst. Now some useless employe will reply to this and ask me to DM my problem, and then they don't respond. Their owner is not on a social media platform because he knows how ****** his network is.

  • AbhirupMajumd16
    Abhirup Majumder (@AbhirupMajumd16) reported from Pānchuria, West Bengal

    No voice & data network since last 2hours. CSD is not transferring the issue to Networks team after repeated requests. No timelines offered by when can I have a resolution. What should I do now & whom should I reach ? @reliancejio @TheMukeshAmbani

  • djdcodeofficial
    Dipak Nayak (ସ୍ଵାଭିମାନୀ ଓଡିଆ) (@djdcodeofficial) reported from Pānchuria, West Bengal

    @reliancejio @JioCare @JioFiberVoice JIOFi device showing no internet even after recharging. Kindly help..Urgent #sos Number: 8618149161

  • 74d005ba720d4c0
    i k Agarwal (@74d005ba720d4c0) reported from Kolkata, West Bengal

    @JioCare Till date my issue not resolved

  • Surajit34703389
    Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal

    @JioCare @AkashAmbani please look at your network in Kolkata, believe it or not you are not up to the mark in mobile network, I am using both Jio & Airtel postpaid services. I took a new Airtel connection just to verify & they are really rectifying their issues, please check it

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    @Airtel_Presence & @JioCare If I port into your network, what is the first mandatory recharge value required? Please inform me via DM.

  • noorey_ayesha
    Ayesha noorey (@noorey_ayesha) reported from Kolkata, West Bengal

    @JioCare I am having the worst nightmare type of feeling with my new number,every time someone calls me or I call someone,my call disconnect just after one ring. I can't call anyone nor anyone can call me. This is going on since 10 days. I even lodged a complain regarding this.

  • pranjalu30
    Pranjal Upadhyay (@pranjalu30) reported from Kolkata, West Bengal

    @reliancejio @JioCare call drop issue since last eve. Please help

  • ari89jit
    Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal

    @JioCare Madam it's 90 hours over without network, how can you said keep patience. You people definitely understand only when when same things happened with you.

  • e7a30401fabe4b1
    Shouvik Kapat (@e7a30401fabe4b1) reported from Kolkata, West Bengal

    @reliancejio Haha is it like of joke ??? Couple of month back I called jio customer care to raise service request as my broadband was not working I got superb reply “ sir please surrender your connection we can’t repair your connection “ …. This service from jio Fiber team …

  • Badboy_TA
    Brijamohan (@Badboy_TA) reported from Kolkata, West Bengal

    @reliancejio @JioCare wifi not working in my home since last night. Tried contacting the toll-free number and jio care but didn't got any reply. Have lots of pending assignments....kindly help asap

  • Kbr97192798
    Kãbír (@Kbr97192798) reported from Seorāphuli, West Bengal

    @JioCare @reliancejio I recently got a new jio fiber connection in my home . Then I started facing problem in his router, his 4g 2.4 GHz network is not connecting in any device.I talked to customer care about this problem, they are also not helping.

  • thesumantjswl
    Sumant (@thesumantjswl) reported from Pānchuria, West Bengal

    @JioCare I had a talk with 2 Jio service guys. They are pitching me to do new installations instead of relocation or else it will take 15 days to relocate. (Relocation area is but 5-6 buildings away) Is that Ethical?

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • shankarlalrs
    Shankar Lal (@shankarlalrs) reported

    Having major issues after porting my SIM from Airtel to @reliancejio. • Issue: Not receiving any OTPs • Impact: Locked out of my accounts Please look into this and resolve it ASAP! cc: @TRAI

  • Kaelvi_Question
    A concerned citizen (@Kaelvi_Question) reported

    @JioCare Brilliant response Jio. Please continue this till you loose all customers. You don't offer proper service knowing that the customer has prepaid in advance and can't switch ISP? What about hours for which connectivity is lost? @jagograhakjago

  • shobhit_666
    Shobhit Agrwal (@shobhit_666) reported

    @JioCare am I paying for the internet or for hoping for the internet. I've been facing the issue of external connectivity issues all this month I'm located on jvlr andheri East mumbai. Care to explain how this is happening practically everyday

  • Rahane03
    Rahane (@Rahane03) reported

    @JioCare Close the complaint and issue the rebate via refund. I want to cancel the subs.

  • sood_2
    Sanjiv Krishan Sood Addl DG BSF Retired (@sood_2) reported

    @reliancejio I feel that there is some problem with the manner you measure consumption of data Hope you are not pulling a fast one on us

  • chand_shivanand
    Shivaanand Chand (@chand_shivanand) reported

    @JioCare @reliancejio Regarding JioFixedVoice No - +912235580199 ( Request No - SR00002MOHC2 ); The new issue I have identified is that almost your entire customer support and field service appear to be outsourced. Because of this, there is a huge communication gap, and this is the main reason we have been suffering for the last one and a half months. We have repeatedly raised complaints through emails, social media posts, and phone calls. However, you do not even provide a proper contact number where customers can speak to a responsible officer. Every time we contact someone, we are connected to a different person who has no knowledge of the previous discussions. The issue is very simple. My customer account was originally authorized for two set-top boxes. Suddenly, one of the set-top boxes got blocked. Your representatives are now saying that the serial number of that set-top box is not available in your records. But that set-top box was installed by your own technicians, not by me. I certainly did not manufacture or install it myself. Because your staff keeps changing due to outsourcing, every new representative simply says that the system does not show the details and therefore they cannot help. That is not the customer’s fault. If your own installation team failed to update your records, the responsibility lies entirely with your organization. To avoid further delay, I even agreed to pay whatever charges were required. Yesterday, I received an email from your team with a UPI payment link, and I made the payment immediately. However, today I again received a call asking me to provide the serial number of the set-top box that needs to be replaced. I had already shared those details earlier. Now I am again being told that the replacement cannot be processed because the serial number is not available in your system. This is exactly why I have repeatedly requested that my case be assigned to one responsible officer from your Customer Care or Grievance Cell. I have also requested the name and contact number of such an officer, but even that has not been provided. Everything appears to be outsourced, and unfortunately there seems to be no ownership or accountability. My case is very straightforward. For many years, I have been using a single connection with two authorized set-top boxes and regularly paying for the same subscription, including Wi-Fi and all associated services. Suddenly, one of the two set-top boxes stopped working and was blocked. I have already paid the required charges for its replacement. I am only requesting that the blocked set-top box be replaced. If your records do not contain the details of the old set-top box, that is because it was installed by your own representatives and not by me. Your internal record-keeping issues cannot be used as a reason to deny or delay service to a genuine customer. I request you to resolve this matter immediately. I have already been made to suffer unnecessary inconvenience for the last one and a half months. Please take ownership of this case and ensure that the replacement of the blocked set-top box is completed without any further delay.

  • sandeep91802633
    Sandeep Chaudhary (@sandeep91802633) reported

    @JioCare If there was no delay, why did it take 6 days to send a technician for a 10-minute fix? Please explain this contradiction instead of sending template replies. I am asking for accountability, not apologies.

  • Manzoor39050078
    Capecrusador (@Manzoor39050078) reported

    @JioCare You customer care says it is cancelled, but it's not showing in my app, how is that possible. Isn't it a scam

  • anunaytewari7
    Anunay Tewari (@anunaytewari7) reported

    @JioCare Your repeated promises have completely lost credibility. Payment was taken immediately, but the service never arrived. A missed installation appointment, no engineer, no communication, and the same template replies for days. This level of customer service is unacceptable

  • Prince_Singh_27
    Prince Singh (@Prince_Singh_27) reported

    @JioCare @reliancejio @JioCare why I'm getting half the refund of original amount? I tried all the ways to get service and raised caes and even though I didn't get service. Can you check why ? Need the full refund