Reliance Jio outages and service status in Bārāsat, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Bārāsat, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 31, 5:34 PM GMT+5:30.
- Internet (60%)
- Wi-fi (20%)
- Total Blackout (13%)
- Phone (4%)
- E-mail (2%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Bārāsat, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Bārāsat, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 1: Problems at Reliance Jio
Reliance Jio is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bārāsat, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 22 hours ago |
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Kolkata
|
Internet | 2 days ago |
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Kolkata
|
Wi-fi | 2 days ago |
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Kolkata
|
Internet | 2 days ago |
|
Kolkata
|
4 days ago | |
|
Kolkata
|
Total Blackout | 4 days ago |
Nearby cities with recent reports
10 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Bārāsat, West Bengal
Latest outage, problems and issue reports in Bārāsat and nearby locations:
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Subhajit sharma (@Subhaji_9504) reported from Kolkata, West Bengal@reliancejio had requested jio fiber to be installed at home in Kolkata, upon checking the technician informed that the nearest connection box was broken, am trying to get a refund, also interestingly no call is going thru my registered mobile number to the call centre...
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Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal@reliancejio waiting for refund since 6th oct, no response, chasing the jio team. Dear Customer,refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days
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Chinmoy Chakraborty (@ChakChinmoy) reported from Pānchuria, West Bengal@JioCare Internet speed of JIO network is drastically poor in Shapoorji Pallonji Area near Kolkata (PIN code 700135). Please resolve. So many customers are porting ther connection to other mobile service providers mainly Airtel Bharati.
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shoumika ganguli (@shoumika) reported from Kolkata, West Bengal@reliancejio @JioCare @jaagograhakjago why do I receive calls daily and every time the customer care guys tell different days wherein i will receive the rest of the amount. Why is Jio trying to dupe people like this.
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Shouvik Kapat (@e7a30401fabe4b1) reported from Kolkata, West Bengal@reliancejio Haha is it like of joke ??? Couple of month back I called jio customer care to raise service request as my broadband was not working I got superb reply “ sir please surrender your connection we can’t repair your connection “ …. This service from jio Fiber team …
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Brijamohan (@Badboy_TA) reported from Kolkata, West Bengal@reliancejio @JioCare wifi not working in my home since last night. Tried contacting the toll-free number and jio care but didn't got any reply. Have lots of pending assignments....kindly help asap
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Sampan Singh (@sampan_singh10) reported from Pānchuria, West Bengal@JioCare my jio fiber plan is ending tomorrow can you extend it till 30 june as My salary will be credited on that day!! After that i will recharge it its a humble request I am a loyal customer +913335588008 register name is aishwarya singh @reliancejio #JioFiber
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Abhradip chakraborty (@Abhra100) reported from Kolkata, West BengalFacing Jio internet problem from very yesterday at my area ( Nimta , kol -49 ) , heard that the problem is also in different part of state , we user pay lot of money beyond recharge , didn't expect such worse services , urgently feedback should be appreciated @JioCare @relianceji
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shoumika ganguli (@shoumika) reported from Kolkata, West Bengal@reliancejio @JioCare @jagograhakjago This is in continuation.I received a refund of 500 on apr 30 and the rest of the refund is still pending.I am now getting calls from jio customer care saying my account number is not updated. How then has the 500 refund gotten through..
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal@JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection if sharing it through a mobile hotspot?
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Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal@JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562
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Mohit Karnani (@Mohit_Karnani95) reported from Kolkata, West Bengal@JioCare What kind of a service are you guys really providing? The technician was suppose to reach out by 8pm but still there is no call nothing form anyone! Also on calling the customer care desk you guys are asking to keep the call on hold and disconnecting later! Is this for real?
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Subhasis Basu (@SubhasisBasu19) reported from Kolkata, West Bengal@JioCare Can u tell me when my issue will be solved? Already it took more than 2 months.
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Chandan Bag (@Chandan42926074) reported from Kolkata, West Bengal@reliancejio Useless jio 5g, My area is already covered jio 5g But i don't get invitation in my number, and i click to many times for i am interested,If you don't give invitation so why you tell jio 5g welcome offer all, useless your customer team, and your 5g.. #JioTrue5G #Jio #reliancejio
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dwaipayan (@CinemaNefertiti) reported from Kolkata, West Bengal@MKBHD Wish my network provider could handle this situation @JioCare @reliancejio
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Prasanjit (@Prasanj19782888) reported from Kolkata, West BengalWhy my internet speed is slow @JioCare it's happening since long time. You are talking about 5G here my 4G is speed is so slow that I am unable to text a message. Resolve this ASAP #Jiodown @JioCare
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Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal@reliancejio #JioFiber Getting worse day by day. Entire day running like a tortoise. Thn the 5ghz band doesn't work well even after u sit beside the router. Asked to change the router bt no executive agreed to do so cz for them it's ok having no issue . Planning to terminate.
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Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal@JioCare Slow speed , faulty router no proper speed in 5ghz band even after if u stand beside the router . Several times I have told your technical team to change it but no one found any fault in its horrible system. So it's better to terminate your connection.
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Anabil Bhattacharya (@ianabil) reported from Kolkata, West Bengal@JioCare Hi. I port my no. from Airtel to Jio on Friday. Just now the network appears in Jio. But while calling, tele verification pin is being ask to put which I was supposed to get it in the alternative no. But I didn't get any pin. Would you please assist?
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Govind Jha (@jhajitwts) reported from Kolkata, West Bengal@JioCare @reliancejio What kind of service is this? Sales people wrongly misguiding the customers. My phone number has been made public. Every now and then I receive call from your sales team that too with their personal number!
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ujjwal Kumar (@ujjawalsonu) reportedToday finally I ported my SIM from @reliancejio to @airtelindia । It's feels like moving from general train to Vande Bharat। I was one of the earliest customer of jio telecom but now there service and network is worse than Bsnl। #jio #Airtel #viralㅤㅤ
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VoiceInTheWilderness (@Srikantthatsme) reported@JioCare you people are cheating us with poor incompetent service...everytime I have to run behind your service team to get the issue resolved.
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Rajnish Singh (@Rajnish27256549) reported@JioCare why not support to customer my JioFiber is not working who are responsible for that
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Rahul Gautam (@ImRaahulGautam) reported@JioCare @reliancejio A customer should never have to wait over a week for a paid internet service to be restored. My JioFiber connection is still inactive despite repeated escalations & missed commitments. Promises without action are not customer support. @JioCare (1/2)
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Akshay Saxena (@AkshaySaxena12) reported@JioCare I am still facing the issue, highlighted multiple times to the customer support team. Nobody is able to help. There is no Audio in the STB Box, no engineer visit is done. Its better I disconnect the Jio Fiber connection. If your team cannot help
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satrajit sen (@satrajits) reported@JioCare Shrikant i think we had the conversation and u put me on hold for 3 mins yesterday and confirmed that the service disconnection request has been processed. So why am i getting service call visit etc requests incessantly?
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Viral Food Recepies (@Viralfoodrecipi) reportedHello @TRAI @JioCare @reliancejio I need help and resution for this?
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Panchatatva (@Panchatatva2) reported@JioCare my problem of air fiber is not resolved yet ! It’s been 4 days now . No resolution provided I have called the customer care and registered complaint 4 times already but no resolution provided . I am only asked to wait ! Technician visited but he has blamed the tower
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Gaurav Rathod (@GauravRathod01) reportedHey @JioCare you asked to send address so I sent it in DM but not reply I M FACING DATA SPEED ISSUE
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GAGAN (@gaganxn1) reported@JioCare @reliancejio @JioCare Since 17 July, I've waited for booking, then installation, and now even my refund. Your company failed to deliver the service, and now it's failing to refund promptly. This reflects a complete lack of accountability and customer ethics.