Reliance Jio outages and service status in Bārāsat, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Bārāsat, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 4, 10:14 AM GMT+5:30.
- Internet (64%)
- Wi-fi (18%)
- Total Blackout (11%)
- Phone (5%)
- E-mail (2%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Bārāsat, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Bārāsat, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 5: Problems at Reliance Jio
Reliance Jio is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bārāsat, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
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Internet | 1 day ago |
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Kolkata
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Internet | 1 day ago |
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Kolkata
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Internet | 3 days ago |
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Kolkata
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Internet | 3 days ago |
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Kolkata
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Internet | 5 days ago |
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Kolkata
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Internet | 6 days ago |
Nearby cities with recent reports
8 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Bārāsat, West Bengal
Latest outage, problems and issue reports in Bārāsat and nearby locations:
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Souvik Paul (@MyNameIsSPaul) reported from Pānchuria, West Bengal.@reliancejio Jiofiber internet connection is down at the Kestopur Area Kolkata. Please send support immediately. We are trying to connect to support via chat, but continuously asking for troubleshooting my device..
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Mohit Karnani (@Mohit_Karnani95) reported from Kolkata, West Bengal@JioCare What kind of a service are you guys really providing? The technician was suppose to reach out by 8pm but still there is no call nothing form anyone! Also on calling the customer care desk you guys are asking to keep the call on hold and disconnecting later! Is this for real?
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@nijoshi @reliancejio @JioCare What kind of SMS? I never received any such SMS 🤷🏻. Even I use the MyJio app!!
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BISWAJIT MOHANTY (@BISWAJI13178600) reported from Pānchuria, West BengalHi Team I am trying to change a ringtone since more than one month but that is not happening. I don't know what type of service is providing by @reliancejio @JioSaavn @MukeshAmba
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Saumya Basu (@saumya3230) reported from Kolkata, West Bengal@JioCare can't make any call from my jio number . call drop, can't hear the voice of otherone who is on the line total silent..every time have to switch off my ph to make a call..worst service...pls help
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @DagarRaghav Chutya cumpani our jio customer sarvice staaf very chutya
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INDRANIL (@indranild1974) reported from Pānchuria, West Bengal@JioCare please look into it # Dear Customer, With reference to Service Request Number SR00001AYU6X for your JioFiber connection having JioFixedVoice Number +913379691049, your appointment with Jio service engineer is scheduled at your premises on 15-05-2022 : 10:30:
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Shailesh (@shai171) reported from Kolkata, West Bengal@JioCare @reliancejio @reliancejio Hello JIO, it's quite disheartening to have the worst of services. My jio fiber is faulty and after repeated complaints, issue is still not resolved pl help 3379605165 my jio no
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Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal@JioCare @JioCinema seriously, this is just ridiculous. Horrible experience. #JioCinema #FIFAWorldCup #QatarWorldCup2022
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @somitsrivastav_ Please help to SIM replacement urgent basis.
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Kazi Hasan Ali (@thatsmimo) reported from Kolkata, West Bengal@JioCare Really stunned from service guy of jiofiber,I called him because of the internet issue, after fixing it he says we won't be able to come and fix your connection again, so better cancel your jiofiber else no one will come service you.#JioFiber @JioFiberVoice
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Sanjay Sengupta (@SanjayS83328754) reported from Ghusuri, West Bengal@Airtel_Presence I am unhappy with ur service , after several complaints no resolution .. Switching to Jio @JioCare
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Prabeer (@SarkarPrabeer) reported from Kolkata, West Bengal@reliancejio when will you arrange JIOFIBRE service for PIN-700061?
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @anoop007chauhan Call me jio customer sarvice tems
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Prasanjit (@Prasanj19782888) reported from Kolkata, West BengalWhy my internet speed is slow @JioCare it's happening since long time. You are talking about 5G here my 4G is speed is so slow that I am unable to text a message. Resolve this ASAP #Jiodown @JioCare
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Evil_weeivle™ (@iamsayan00) reported from Kolkata, West Bengal@JioCare Wtf!! i didn't say anything to you boss I didn't tag you...i was just giving exaple of a business model....take a nap if you are feeling sleepy
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@roughneck_15 @JioCare Facing the same issue if I want to work from home using my Jio 5G mobile hotspot!!
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Abhradip chakraborty (@Abhra100) reported from Kolkata, West BengalFacing Jio internet problem from very yesterday at my area ( Nimta , kol -49 ) , heard that the problem is also in different part of state , we user pay lot of money beyond recharge , didn't expect such worse services , urgently feedback should be appreciated @JioCare @relianceji
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Subhasis Basu (@SubhasisBasu19) reported from Kolkata, West Bengal@JioCare Can u tell me when my issue will be solved? Already it took more than 2 months.
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Jajati Behera (@jajuX93) reported from Pānchuria, West Bengal@_MukeshAmbani @reliancejio your internet sucks all the time now..
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Avinash Rai (@vinashRai) reportedHave had horrible experience with @airtelindia in procuring SIM Cards that too for Corporate usage. Endless documents, employees not trained well, and no response even after almost 1 month of requesting. How's the experience with @reliancejio anyone?
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ऋतिक (@various_writer) reported@JioCare Just let me know, on what basis this SR is marked resolved, nobody even called me. Is this how your engineers providing resolution. Don't tell me what to do next provide a reason.
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Aman Goyal (@goyalaman1602) reportedStop using @reliancejio airfiber. appellate contact not working,customer care dont have knowledge to answer questions& @JioCare twitter not responding to consumer. @reliancejio airfiber is cheating for more than 2 months.Raised multiple complaints still no resolution provided (1)
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Suman Kumar Singh (@sumanlive2rule) reported@JioCare Hi Team, Still no response no calls scheduled. I tried to reach out the assigned person again from my end irresponsible and unprofessional behaviour. no action. Please cancel the request and refund the money. I am mentally exhausted. Else will go legally.
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Kunal jha (@Kunaljh70528107) reportedGuys don't fall for any jio service @reliancejio There technician came and said "there is no chances for airfiber connection, the sales representative who made your KYC payment has just done it fullfill
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varaprasad (@bdnsvprasad) reported@JioCare @JioCare it continues a month-long complaint thread against JioCare, highlighting ongoing frustration with @JIOAIRFIBERIN failing during power outages even when the router remains powered via inverter backup, showing a red LOS light.
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Hritik Sachan (@sachanritik1) reported@JioCare @reliancejio If they are not planning to do so then maybe @airtelindia can you improve your coverage out here. People are just so frustrated with bad connectivity here.
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PG (@peeyushgehlot) reported@JioCare What a absolute joke. Tried contacting support through every possible channel and everything is BLOCKED. If you're so efficient, why is my fiber still down?! I need a service request raised RIGHT NOW for connection #02913589143. Fix this!
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VINOD JK SHARMA (The King Baadshah) (@VinodThe8409) reported@reliancejio your service are so bad
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SN (@sunleo6) reported@JioCare @JioCare You should investigate what is really happening at the ground level. In our apartment, the Jio distribution box is controlled only by Jio technicians. The available ports are already full. Instead of installing additional infrastructure, some technicians appear to be disconnecting an existing customer’s cable to provide a new connection or restore another customer’s service. The disconnected customer then loses internet for 2–3 days while continuing to pay the full monthly charges. If this is happening, it is completely unethical and seriously damages customer trust. Is this an accepted practice, or is it happening because new distribution boxes are not being installed when capacity is exhausted? In my case, my 80+ year-old parents live alone and are not tech-savvy. I repeatedly explained this to your customer care team. One agent insisted that my father reconnect to Wi-Fi and reboot the system himself, despite being told he was unable to do so. The agent then claimed the issue was resolved remotely. When I questioned him, he simply left the call connected with devotional music (Venkateswara Suprabhatham) playing for nearly 15 minutes instead of arranging a technician visit. Only after I reached a compassionate customer care executive who patiently listened to the issue was a technician finally assigned. The technician confirmed what I had suspected—the connection had been unplugged at the distribution box. It took three days to restore the service. Three days without internet. Three days of paid service lost. No apology, no proactive communication, no service extension, and no compensation. Jio, this is not just a technical issue. It is about customer ethics, accountability, and respect. Please investigate what is happening at the field level and ensure customers are not made to suffer because of avoidable operational practices.