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Reliance Jio

Reliance Jio Outage Report in Āsansol, Paschim Bardhaman, West Bengal

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Āsansol, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Āsansol, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Reliance Jio

Reliance Jio is having issues since 05:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Āsansol, West Bengal

Latest outage, problems and issue reports in Āsansol and nearby locations:

  • aecsudeepto80
    sudeepto chattaraj (@aecsudeepto80) reported from Āsansol, West Bengal

    @JioCare everyone has same building id only mine has different I am unable reffer my friend. You guys not taking my problem seriously. Don't say you guys cannot change. What should I do? Should I suffer just because of jio fault? @_MukeshAmbani

  • Subhash__das
    Subhash Das (@Subhash__das) reported from Āsansol, West Bengal

    @reliancejio Jio is the most people like this network i will request you in now this situation coivd time every one live there onw house I have to request you 1.5GB is not enough for people in this situation so i will request you jio please increase the data on the same pricepack

  • ShahnawazxD
    S h a z i i (@ShahnawazxD) reported from Āsansol, West Bengal

    @reliancejio @JioCare I got a connection of jio fiber and I cancelled my connection because of some issues. While cancellation customer care was telling me “ You will get the refund after 14days , from the date of pickup” Still I didn’t get my refund ? Very bad service 👎🏻

  • bagri_satyajit
    Satyajit Bagri (@bagri_satyajit) reported from Āsansol, West Bengal

    @JioCare @fiber_jio @PhonePe_ Pls confirm where the money is. Phone pe is giving tr I'd and jio is saying it is invalid. Jio is not reply to mails also. Jio service is getting worst day by day.

  • ShahnawazxD
    S h a z i i (@ShahnawazxD) reported from Āsansol, West Bengal

    @JioCare i recommend everyone not to buy jio fiber ,Airtel is best . They are doing scam , they are not refunding the money . They always do same reply. #scammer #worst #jiofibre

  • PihuPouch
    Pihu's Pouch... (@PihuPouch) reported from Āsansol, West Bengal

    @JioCare I need to talk with supirior customer care because your executive and lower management very rude and did not help me. I am sangita pal. She never ever pass the call to senior .help. Is jio customer care help me or not? My number; 6296665108.

  • anirbanguha22
    Anirban Guha (@anirbanguha22) reported from Āsansol, West Bengal

    Recharged by 999 in Jio Fiber. Unable to watch the TV. Called at @JioCare and the telecaller disconnected the call when I asked for the ticket number and the issue is not yet fixed. Shame on you @JioCare @reliancegroup

  • aecsudeepto80
    sudeepto chattaraj (@aecsudeepto80) reported from Āsansol, West Bengal

    10days ago in my area has no jio connection. There is some cold War between local operator with jio fibre. No one has come across for fighting. Almost 15days we don't have jio network connection. So i decided to do some for jio. I complain on local police station.@JioCare

  • aecsudeepto80
    sudeepto chattaraj (@aecsudeepto80) reported from Āsansol, West Bengal

    Every day basis new problem what do you do every thing okay in a single day. Now building id is different. @JioCare @_MukeshAmbani. We are all in same flat how does only my id is different? Is that joke? Please change it ASAP.

  • PihuPouch
    Pihu's Pouch... (@PihuPouch) reported from Āsansol, West Bengal

    @_MukeshAmbani Sir please help.Your customer care floor supervisor Renu Roy told me can't take your complain & can't give you complain ID & talk very rudely. Is there Any option for complain lodging?I'm very disappointed With jio.@JioCare @reliancejio I'm Sangita. Mob:6296665108

  • aecsudeepto80
    sudeepto chattaraj (@aecsudeepto80) reported from Āsansol, West Bengal

    I am the only leader for this journey. No one is there. Even can't take action so I went to our law and public affairs Minister Mr Malay Ghatak. I wrote a letter and he has signed. After that network connection would had restored. @JioCare @reliancejio @_MukeshAmbani

  • arunp8412
    Balkrishna (@arunp8412) reported from Bahula, West Bengal

    @JioCare And how much time will it take already your 14 days have been completed you guys are not responding properly also did not get any response to service request that i was told that you will be informed in 48 hours

  • aecsudeepto80
    sudeepto chattaraj (@aecsudeepto80) reported from Āsansol, West Bengal

    @JioCare Past 9days I am getting same feedback but single issue is resolved

  • SachinP83618212
    Sachin Prasad (@SachinP83618212) reported from Āsansol, West Bengal

    @TRAI telecom companies are providing poor services to consumers, what you thinks about on it? Many people have to face trouble due to this, especially the students during online class, exam. @airtelindia @reliancejio

  • bagri_satyajit
    Satyajit Bagri (@bagri_satyajit) reported from Āsansol, West Bengal

    @fiber_jio @JioCare this is completely ridiculous it has been more than 2 months I have already done to recharges but still the problem is not have been solved is jio upto again cheating customers.

  • aecsudeepto80
    sudeepto chattaraj (@aecsudeepto80) reported from Āsansol, West Bengal

    @JioCare @reliancejio @_MukeshAmbani please refund my money. Since 9days no internet connectivity. Daily basis engineer are reschedule my installation date. Install today only otherwise I will cancel jio. Switch to airtel.refund my money ASAP

  • ShahnawazxD
    S h a z i i (@ShahnawazxD) reported from Āsansol, West Bengal

    @JioCare @reliancejio I got a connection of jio fiber on 7/8/21, and I cancelled my connection on 9/8/21,because of some issues. While cancellation customer care was telling me “ You will get the refund after 14days , from the date of pickup” Still I didn’t get my refund ?

  • ShahnawazxD
    S h a z i i (@ShahnawazxD) reported from Āsansol, West Bengal

    @JioCare @reliancejio Almost 54 days crossed and i didn't get any single rupees of my refund. You told me that the amount will credit to your bank account by 25th june 2022. But i didn't get the money yet . I don't understand what's the problem? Order No : NO0000LBZQJ2

  • aecsudeepto80
    sudeepto chattaraj (@aecsudeepto80) reported from Āsansol, West Bengal

    Install it today only otherwise cancel it @JioCare

  • aecsudeepto80
    sudeepto chattaraj (@aecsudeepto80) reported from Āsansol, West Bengal

    @JioCare How do i know my address is completely different? No it's not different. Just to close the issue please dont post fake response. Address is same @JioCare @reliancejio. Please change it and pist fake response.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • NaareshVyass
    Naaresh Vyass (@NaareshVyass) reported

    Why can’t you both solve this silly issue at once??? In twelve minute got 4 intervals of ads with 2 ad in each interval. Is this a joke??? @JioCare @reliancejio can u take it further with @ZEE5India

  • anbudan1988
    கோயம்புத்தார் (@anbudan1988) reported from Palladam, Tamil Nadu

    @Sumathi86582126 @Airtel_Presence Am still having the issue.. There is no proper customer care number, i tried a lot and sent mail to them no response. If there is no response i change my number @JioCare network.

  • way2sayantan
    🇮🇳 Sayantan Sarkar (@way2sayantan) reported

    @JioCare Internet is only working when there's 4g+ whenever it switches back to 4g there's no internet called customer support no resolution was given he said teams are working issue will be resolved shortly when asked for when no answer was there

  • KrRohit98
    Rohit Ranjan (@KrRohit98) reported

    @JioCare Hi Purnima I am told this only since 3 days continuously and again here you r saying this only. But nobody is giving me solution If you want then i will surely go through legal process now.

  • riyunsh
    Riyunsh Bhoir (@riyunsh) reported

    @djMBAetce Fake ads and promises, what's the use if you are not getting value for money! suggest port to Jio @Jiocare Go for Jio, best network in town, check with @Jiocare they can help you with the process

  • cg_assam_dimpu
    Cricket Guru Assam (@cg_assam_dimpu) reported

    @JioCare Let's fix the problem . I don't want to send you address for everytime for no reason . Just read the problem . It is for all no only for me you stupids .

  • PradyumnaRana11
    Pradyumna Rana (@PradyumnaRana11) reported

    Jio is the worst network while travelling. That's the tweet. @reliancejio @JioCare

  • prateikvernekar
    Pratik (@prateikvernekar) reported

    @reliancejio is becoming the worst network now with zero downloading speed and no calls going. @JioCare #Jiodown #Worstnetwork

  • Sagar69896969
    Sagar (@Sagar69896969) reported

    @reliancejio @JioCare Engineer never came and I have received a mail that an engineer have visited your place and your query has been solved. I don’t know what kind of service is been provided by Jio. Very disappointing service from @reliancejio

  • Taksh96324689
    Taksh (@Taksh96324689) reported

    @JioCare dear network going down day by day and tarrif price going high worst service ever used