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Reliance Jio outages and service status in Āsansol, West Bengal

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Āsansol, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • 50% Internet (50%)
  • 25% E-mail (25%)
  • 25% Total Blackout (25%)

The latest reports from users having issues in Āsansol come from postal codes 713325 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Āsansol, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Āsansol, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 11: Problems at Reliance Jio

Reliance Jio is having issues since 02:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Āsansol, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Āsansol.

CityProblem TypeReport Time
Āsansol E-mail 8 days ago
Āsansol Internet 14 days ago
Āsansol Total Blackout 16 days ago

Community Discussion

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Reliance Jio Issues Reports Near Āsansol, West Bengal

Latest outage, problems and issue reports in Āsansol and nearby locations:

  • aecsudeepto80
    sudeepto chattaraj (@aecsudeepto80) reported from Āsansol, West Bengal

    @JioCare Past 9days I am getting same feedback but single issue is resolved

  • anirbanguha22
    Anirban Guha (@anirbanguha22) reported from Āsansol, West Bengal

    @JioCare #MukeshAmbani instead of wasting time could you please arrange a technician who may visit our place and fix the issue?

  • ShahnawazxD
    S h a z i i (@ShahnawazxD) reported from Āsansol, West Bengal

    @JioCare @reliancejio I got a connection of jio fiber on 7/8/21, and I cancelled my connection on 9/8/21,because of some issues. While cancellation customer care was telling me “ You will get the refund after 14days , from the date of pickup” Still I didn’t get my refund ?

  • arpanofficialAM
    Arpan Mukherjee (@arpanofficialAM) reported from Āsansol, West Bengal

    Really too bad internet experience given by Airtel & Jio.. So I request you to resolve the issue in Asansol area ASAP. As a valuable customer it didn't expect never from your end, please make sure that it will not happened again. @airtelindia @JioCare @reliancejio @TRAI

  • sabian052
    pankaj kumar (@sabian052) reported from Āsansol, West Bengal

    @JioCare No problem with mobile. my address - Burnpur near nehru park.

  • ImSabirkhn
    Sabir Khan (@ImSabirkhn) reported from Kulti, West Bengal

    @JioCare @TRAI @reliancejio Reliance Jio pathetic customer service, wasting money on useless employees who don't even know how to talk to customer not even try to solve the issue, just decline the request saying this is not a sympathy forums. 1/2

  • bagri_satyajit
    Satyajit Bagri (@bagri_satyajit) reported from Āsansol, West Bengal

    @JioCare @fiber_jio @PhonePe_ Pls confirm where the money is. Phone pe is giving tr I'd and jio is saying it is invalid. Jio is not reply to mails also. Jio service is getting worst day by day.

  • Shankar78820812
    Shankar Mahato (@Shankar78820812) reported from Maithon, Jharkhand

    Hi @JioCare. As you say you have the best 4g connectivity in India but I don't see that much of connectivity. Even people can't get me on calls and I can't use the 4g evenly. My pincode is 828207. If you can't get to the problem asap then I will move on to @Airtel_Presence .

  • ggauravmandal
    gaurav kumar (@ggauravmandal) reported from Āsansol, West Bengal

    @JioCare @reliancejio @anmol_ambani @AmbaniHu @PMOIndia @TRAI Jio network is so pathetic Even after complain they don't feel to rply Close this bloody network Cheater ambani

  • PihuPouch
    Pihu's Pouch... (@PihuPouch) reported from Āsansol, West Bengal

    @_MukeshAmbani Sir please help.Your customer care floor supervisor Renu Roy told me can't take your complain & can't give you complain ID & talk very rudely. Is there Any option for complain lodging?I'm very disappointed With jio.@JioCare @reliancejio I'm Sangita. Mob:6296665108

  • amitjknsingh
    अमित सिंह (@amitjknsingh) reported from Āsansol, West Bengal

    @JioCare @reliancejio the worse experience we ever had face slow network complained many time from our area pin 713337 but you didn't care

  • pranavsaksaria
    Pranav Saksaria (@pranavsaksaria) reported from Āsansol, West Bengal

    @JioCare Want to raise a complaint for my jiofiber connection. Router has got a sudden breakdown. Off and its off. Not getting on.

  • ArghyaPapai
    ARGHYA GHOSAL (@ArghyaPapai) reported from Āsansol, West Bengal

    @ritesh90 @JioCare Yes. They are into monopoly business. That is why customers are facing the problems.

  • ShahnawazxD
    S h a z i i (@ShahnawazxD) reported from Āsansol, West Bengal

    @reliancejio @JioCare I got a connection of jio fiber and I cancelled my connection because of some issues. While cancellation customer care was telling me “ You will get the refund after 14days , from the date of pickup” Still I didn’t get my refund ? Very bad service 👎🏻

  • ShahnawazxD
    S h a z i i (@ShahnawazxD) reported from Āsansol, West Bengal

    @JioCare Almost 54 days crossed and i didn't get any single rupees of my refund. You told me that the amount will credit to your bank account by 25th june 2022. But i didn't get the money yet . I don't understand what's the problem? -NO0000LB2QJ2

  • ShahnawazxD
    S h a z i i (@ShahnawazxD) reported from Āsansol, West Bengal

    @JioCare @reliancejio Almost 54 days crossed and i didn't get any single rupees of my refund. You told me that the amount will credit to your bank account by 25th june 2022. But i didn't get the money yet . I don't understand what's the problem? Order No : NO0000LBZQJ2

  • aecsudeepto80
    sudeepto chattaraj (@aecsudeepto80) reported from Āsansol, West Bengal

    Install it today only otherwise cancel it @JioCare

  • Rupak_58
    rupak bhattacharjee (@Rupak_58) reported from Āsansol, West Bengal

    @JioCare My problem is solved after reinstalling the app.

  • purnendu_roy10
    Purnendu Roy (@purnendu_roy10) reported from Mejia, West Bengal

    @JioCare your speed is to slow in the evening. I m unable to do my work from home. This is really bad.

  • aecsudeepto80
    sudeepto chattaraj (@aecsudeepto80) reported from Āsansol, West Bengal

    @JioCare @reliancejio @_MukeshAmbani please refund my money. Since 9days no internet connectivity. Daily basis engineer are reschedule my installation date. Install today only otherwise I will cancel jio. Switch to airtel.refund my money ASAP

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • AbhimanyueKumar
    Abhimanyue Kumar (@AbhimanyueKumar) reported

    @JioCare You guys are just a bunch of fraud..your team mentioned that there is no Jio fiber service at my current location hence took the router and assured that the relocation amount will be refunded. However now you are saying that the connection is activated. Refund my 1200Rs

  • dibun75
    Dibun (@dibun75) reported

    Dear @JioCare, I've been trying to transfer my late father's Jio account (3 mobiles + 1 JioFiber) to my name. The Jio Store and Kolkata Regional Office keep redirecting me in circles. I've already emailed Customer Care and the Appellate Authority. Please help resolve this.

  • vijayshankar857
    Vijay Shankar (@vijayshankar857) reported

    @JioCare There is no option called “reschedule” in the app. That is why I have shared my screenshot. Can you check that. Also, see the dm and I have shared my number. Call me, will resolve the issue right away. @JioCare @reliancejio

  • viswajithp
    Viswajith P (@viswajithp) reported

    @JioCare #JioHome #JioFiber Order NO0001EHF2BE was paid upfront (₹2,824.92) after your sales executive guaranteed installation within 24 hours. It's now been 75+ hours with zero response from the installation or sales team. This is a complete failure of service. (1/2)

  • ChiragJKothari
    Chirag Kothari (@ChiragJKothari) reported

    @DalRotiForLife @reliancejio @JioCare My issues aren't resolved for 3 months now. I have given up, 5k advance is stuck too. The worst is, even if you dial their customer support number, you aren't connected to a human. Just IVR Bots.

  • Fenilvshah89
    Fenil Shah (@Fenilvshah89) reported

    @JioCare Still it is not working

  • kosakanishk
    Kanishk (@kosakanishk) reported

    For case SR00002LLQQU, please do provide compensation as the resolution took time for more than a month during which the data was left as such. @reliancejio @JioCare @reliancejio

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare It was field service person's fault taking good rating 1 device for nothing so y should they cut Rs. 750 from my deposit. I need those 750 back. Did you get the issue now? Please update me or raise more question 3/3

  • sandeep_bunas
    Sandeep Kumar Meena (@sandeep_bunas) reported

    Extremely frustrating network issue with @JioCare @reliancejio! From the last 6-7 days, the network completely drops every 5-10 mins for about 10-20 secs. Facing this on ALL Jio connections. If this isn't resolved, we are porting out all. Location: Datta Nagar, Ghansoli - 400701

  • Rul74182094
    rahul tiwari (@Rul74182094) reported

    @JioCare @reliancejio There has been a serious network issue in my location for the last two days. The network is continuously unavailable, making it impossible to make or receive calls or use mobile data.