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Reliance Jio

Reliance Jio Outage Report in Āsansol, Paschim Bardhaman, West Bengal

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Āsansol, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Āsansol, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Reliance Jio

Reliance Jio is having issues since 04:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 0% TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Āsansol, West Bengal

Latest outage, problems and issue reports in Āsansol and nearby locations:

  • biswamit_dhal
    Biswamit Dhal (@biswamit_dhal) reported from Āsansol, West Bengal

    @JioCare Hello Team, On 17th September I have registered for new connection which is not yet completed. None of your technician came to provide the connection. If this is your service while giving new connection then God save your company. @reliancejio @reliancegroup

  • ShahnawazxD
    S h a z i i (@ShahnawazxD) reported from Āsansol, West Bengal

    @reliancejio @JioCare I got a connection of jio fiber and I cancelled my connection because of some issues. While cancellation customer care was telling me “ You will get the refund after 14days , from the date of pickup” Still I didn’t get my refund ? Very bad service 👎🏻

  • anirbanguha22
    Anirban Guha (@anirbanguha22) reported from Āsansol, West Bengal

    Recharged by 999 in Jio Fiber. Unable to watch the TV. Called at @JioCare and the telecaller disconnected the call when I asked for the ticket number and the issue is not yet fixed. Shame on you @JioCare @reliancegroup

  • kundansingh572
    Kundan Singh 🙏 (@kundansingh572) reported from Āsansol, West Bengal

    @JioCare @reliancejio I have tried many times to get connected with cc but not get support..i am shop owner and need jio retails to sale sim and Recharge etc. for my shop plz help

  • bagri_satyajit
    Satyajit Bagri (@bagri_satyajit) reported from Āsansol, West Bengal

    @JioCare @fiber_jio @PhonePe_ Pls confirm where the money is. Phone pe is giving tr I'd and jio is saying it is invalid. Jio is not reply to mails also. Jio service is getting worst day by day.

  • ArghyaPapai
    ARGHYA GHOSAL (@ArghyaPapai) reported from Āsansol, West Bengal

    @ritesh90 @JioCare Yes. They are into monopoly business. That is why customers are facing the problems.

  • Souravcasm
    Sourav Bouri (@Souravcasm) reported from Āsansol, West Bengal

    @JioCare fix my network problem this the 28th time o am complaining

  • PihuPouch
    Pihu's Pouch... (@PihuPouch) reported from Āsansol, West Bengal

    @_MukeshAmbani Sir please help.Your customer care floor supervisor Renu Roy told me can't take your complain & can't give you complain ID & talk very rudely. Is there Any option for complain lodging?I'm very disappointed With jio.@JioCare @reliancejio I'm Sangita. Mob:6296665108

  • anirbanguha22
    Anirban Guha (@anirbanguha22) reported from Āsansol, West Bengal

    @JioCare #MukeshAmbani I am using the Jio fiber and recharged the Gold plan. I am facing issues with the set-top box since the last Sunday (September 20, 2020). Tried to contact the customer care and the local Jio fiber technicians, however, there is no help. Kindly help me.

  • DebarthaSengup4
    Debartha Sengupta (@DebarthaSengup4) reported from Āsansol, West Bengal

    @JioCare pathetic service please do not take Jio fibre connection.

  • bagri_satyajit
    Satyajit Bagri (@bagri_satyajit) reported from Āsansol, West Bengal

    @fiber_jio @JioCare this is completely ridiculous it has been more than 2 months I have already done to recharges but still the problem is not have been solved is jio upto again cheating customers.

  • anirbanguha22
    Anirban Guha (@anirbanguha22) reported from Āsansol, West Bengal

    @JioCare #MukeshAmbani instead of wasting time could you please arrange a technician who may visit our place and fix the issue?

  • Souravcasm
    Sourav Bouri (@Souravcasm) reported from Āsansol, West Bengal

    same network issue...same complain @JioCare

  • ShahnawazxD
    S h a z i i (@ShahnawazxD) reported from Āsansol, West Bengal

    @JioCare @reliancejio I got a connection of jio fiber on 7/8/21, and I cancelled my connection on 9/8/21,because of some issues. While cancellation customer care was telling me “ You will get the refund after 14days , from the date of pickup” Still I didn’t get my refund ?

  • ggauravmandal
    gaurav kumar (@ggauravmandal) reported from Āsansol, West Bengal

    @JioCare Good for nothing network

  • soumyacrj05
    Soumyadip Chatterjee । সৌম্যদীপ চট্টোপাধ্যায় (@soumyacrj05) reported from Āsansol, West Bengal

    Subham Singh from Chelidanga office of @reliancejio in Asansol is defrauding innocent customers. He's randomly giving WiFi connection to people then rudely behaving when there's a complaint or malfunction, refusing to help @JioCare #JioFiber #jiofiberdown

  • Rupak_58
    rupak bhattacharjee (@Rupak_58) reported from Āsansol, West Bengal

    @JioCare My problem is solved after reinstalling the app.

  • Subhash__das
    Subhash Das (@Subhash__das) reported from Āsansol, West Bengal

    @reliancejio Jio is the most people like this network i will request you in now this situation coivd time every one live there onw house I have to request you 1.5GB is not enough for people in this situation so i will request you jio please increase the data on the same pricepack

  • sabian052
    pankaj kumar (@sabian052) reported from Āsansol, West Bengal

    @JioCare No problem with mobile. my address - Burnpur near nehru park.

  • PihuPouch
    Pihu's Pouch... (@PihuPouch) reported from Āsansol, West Bengal

    @JioCare I need to talk with supirior customer care because your executive and lower management very rude and did not help me. I am sangita pal. She never ever pass the call to senior .help. Is jio customer care help me or not? My number; 6296665108.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Sudarshanyeruv1
    Mohan Y (@Sudarshanyeruv1) reported

    These Days Jio Is Become Worst Internet Speed And Signals Also not Properly working Waste I will switch to any other network 😤 @JioCare @reliancejio

  • Vikashk83192530
    Vikash mishra (@Vikashk83192530) reported from Shikohpur, Haryana

    Don't believe airtel India adds network is bad @airtelindia @reliancejio @MoitOfficial

  • Thoufiq21
    Mohamed Thoufiq (@Thoufiq21) reported

    @JioCare worst internet speed for watching ipl 40kb,60kb good speed.

  • g0vindsen
    Govind Sen (@g0vindsen) reported

    Worst Network Jio @JioCare @reliancejio

  • DipakJambucha5
    Dipak Jambucha (@DipakJambucha5) reported

    @JioCare first thing network is very poor. second thing you close coustom care number. currently I am a student if I were job parson then defferent file case in consumer court against ji you are not giving free data we are give you money for data this problem from last 1 month

  • machindra1991
    DUBANG (@machindra1991) reported

    @JioCare what kind jio network services provide by you? Without network? You offer plan? Just shame on you...it's ridiculous when your customer care dept not able to gives your jio network problem solution...then why you start jio 5 when u r not able provide network to 4G..shame

  • prateek251085
    Prateek Jain (@prateek251085) reported

    @JioCare Have any complaint is being registered....I have not able to attend office meetings due to frequent fibre disconnection... Kindly provide the resolution at the earliest or else help me to close the connection....this never be a problem with my earlier connection of other operator

  • AtulJain1009
    Atul Jain (@AtulJain1009) reported

    @reliancejio have raised request for disconnection of services on 15th April 2023 and jio fiber team closed the ticket without resolution, kindly confirm the reason asap as disconnection request still not processed, need to handover instrument asap, ticket id SR00001JD4G6

  • Sagarpatre
    Sagarpatre (@Sagarpatre) reported

    @JioCare In my area network is good bt sim internet is very very poor literally like I use 2g internet in my phone. Please check and resolve this sim internet

  • RAJ56529219
    RAJ (@RAJ56529219) reported

    @JioCare. @reliancejio @TRAI I am not able to call even after recharging. It is complicated to talk with customer care representative. The process before talking to them is very lengthy. Please make it easy. I am facing problem with slow internet. I hope for a positive reply