1. Home
  2. Companies
  3. Reliance Jio
  4. Āsansol, West Bengal
Reliance Jio

Reliance Jio Outage Report in Āsansol, Paschim Bardhaman, West Bengal

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Āsansol, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Āsansol, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Reliance Jio

Reliance Jio is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 60% Internet (60%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Āsansol, West Bengal

Latest outage, problems and issue reports in Āsansol and nearby locations:

  • arunp8412
    Balkrishna (@arunp8412) reported from Bahula, West Bengal

    @JioCare And how much time will it take already your 14 days have been completed you guys are not responding properly also did not get any response to service request that i was told that you will be informed in 48 hours

  • aecsudeepto80
    sudeepto chattaraj (@aecsudeepto80) reported from Āsansol, West Bengal

    Install it today only otherwise cancel it @JioCare

  • ShahnawazxD
    S h a z i i (@ShahnawazxD) reported from Āsansol, West Bengal

    @reliancejio @JioCare I got a connection of jio fiber and I cancelled my connection because of some issues. While cancellation customer care was telling me “ You will get the refund after 14days , from the date of pickup” Still I didn’t get my refund ? Very bad service 👎🏻

  • aecsudeepto80
    sudeepto chattaraj (@aecsudeepto80) reported from Āsansol, West Bengal

    @JioCare Past 9days I am getting same feedback but single issue is resolved

  • aecsudeepto80
    sudeepto chattaraj (@aecsudeepto80) reported from Āsansol, West Bengal

    @JioCare everyone has same building id only mine has different I am unable reffer my friend. You guys not taking my problem seriously. Don't say you guys cannot change. What should I do? Should I suffer just because of jio fault? @_MukeshAmbani

  • SachinP83618212
    Sachin Prasad (@SachinP83618212) reported from Āsansol, West Bengal

    @TRAI telecom companies are providing poor services to consumers, what you thinks about on it? Many people have to face trouble due to this, especially the students during online class, exam. @airtelindia @reliancejio

  • ShahnawazxD
    S h a z i i (@ShahnawazxD) reported from Āsansol, West Bengal

    @JioCare Almost 54 days crossed and i didn't get any single rupees of my refund. You told me that the amount will credit to your bank account by 25th june 2022. But i didn't get the money yet . I don't understand what's the problem? -NO0000LB2QJ2

  • aecsudeepto80
    sudeepto chattaraj (@aecsudeepto80) reported from Āsansol, West Bengal

    Every day basis new problem what do you do every thing okay in a single day. Now building id is different. @JioCare @_MukeshAmbani. We are all in same flat how does only my id is different? Is that joke? Please change it ASAP.

  • tarak569
    Taraknath Chowdhury (@tarak569) reported from Kulti, West Bengal

    @JioCare @reliancejio : ticket number MR00012L4EDE and MR00012IIAS4 still not resolved? No network coverage.. Internet not working! Please look into it Area : Kulti pincode 713343.

  • ShahnawazxD
    S h a z i i (@ShahnawazxD) reported from Āsansol, West Bengal

    @JioCare @reliancejio Almost 54 days crossed and i didn't get any single rupees of my refund. You told me that the amount will credit to your bank account by 25th june 2022. But i didn't get the money yet . I don't understand what's the problem? Order No : NO0000LBZQJ2

  • AmiyaDhibar
    Amiya Kumar Dhibar (@AmiyaDhibar) reported from Āsansol, West Bengal

    @JioCare Continue 3 years facing this problem. I'm Tierd. Raised a new new Complaint.

  • PihuPouch
    Pihu's Pouch... (@PihuPouch) reported from Āsansol, West Bengal

    @JioCare I need to talk with supirior customer care because your executive and lower management very rude and did not help me. I am sangita pal. She never ever pass the call to senior .help. Is jio customer care help me or not? My number; 6296665108.

  • aecsudeepto80
    sudeepto chattaraj (@aecsudeepto80) reported from Āsansol, West Bengal

    @JioCare How do i know my address is completely different? No it's not different. Just to close the issue please dont post fake response. Address is same @JioCare @reliancejio. Please change it and pist fake response.

  • ShahnawazxD
    S h a z i i (@ShahnawazxD) reported from Āsansol, West Bengal

    @JioCare i recommend everyone not to buy jio fiber ,Airtel is best . They are doing scam , they are not refunding the money . They always do same reply. #scammer #worst #jiofibre

  • iamjawedindian
    J͚͎͚̞̟̙AWED (@iamjawedindian) reported from Kulti, West Bengal

    @JioCare dear jio improve your network this area my location allready jio representative ask me your area network is slow here is working so I request my location problem solve

  • aecsudeepto80
    sudeepto chattaraj (@aecsudeepto80) reported from Āsansol, West Bengal

    I am the only leader for this journey. No one is there. Even can't take action so I went to our law and public affairs Minister Mr Malay Ghatak. I wrote a letter and he has signed. After that network connection would had restored. @JioCare @reliancejio @_MukeshAmbani

  • aecsudeepto80
    sudeepto chattaraj (@aecsudeepto80) reported from Āsansol, West Bengal

    10days ago in my area has no jio connection. There is some cold War between local operator with jio fibre. No one has come across for fighting. Almost 15days we don't have jio network connection. So i decided to do some for jio. I complain on local police station.@JioCare

  • tarak569
    Taraknath Chowdhury (@tarak569) reported from Kulti, West Bengal

    @reliancejio : ticket number MR00012L4EDE and MR00012IIAS4 still not resolved? No network coverage.. Internet not working! Please look into it Area : Kulti pincode 713343.

  • aecsudeepto80
    sudeepto chattaraj (@aecsudeepto80) reported from Āsansol, West Bengal

    @JioCare @reliancejio @_MukeshAmbani please refund my money. Since 9days no internet connectivity. Daily basis engineer are reschedule my installation date. Install today only otherwise I will cancel jio. Switch to airtel.refund my money ASAP

  • PihuPouch
    Pihu's Pouch... (@PihuPouch) reported from Āsansol, West Bengal

    @_MukeshAmbani Sir please help.Your customer care floor supervisor Renu Roy told me can't take your complain & can't give you complain ID & talk very rudely. Is there Any option for complain lodging?I'm very disappointed With jio.@JioCare @reliancejio I'm Sangita. Mob:6296665108

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • SurajOdeka
    Surajj Odeka (@SurajOdeka) reported

    @jio_fiber @reliancejio @JioCare Finally cancelled Jio Fiber order no (NO0000GEWQ7B). Can't tolerate with You Privaricators anymore. Worst Experience Ever !

  • Yashpaladvocate
    Yashpal Singh (@Yashpaladvocate) reported from Rāmpur, Uttar Pradesh

    @reliancejio respected sir, In our area network speed is very low-1mb per second I have tried many times to complaint at customer care but there is no response please kindly find a solution for our problem, Mohalla shivpuri, green park colony Rampur ManiharanSaharanpur 247451

  • jonygaddar0007
    kailash jiyani (@jonygaddar0007) reported

    Worst network @Airtel_Presence @airtelnews want to port to @reliancejio

  • divyam1295
    Divyanshu Pandey (@divyam1295) reported

    I think @reliancejio has totally ended the customer grievance redressal service as no responses come after dialling 198, 199 or the 18608933333 numbers . No jio representative is connecting to talk The call ends after it shows we are connecting your call to an executive @JioCare

  • kimyagaar
    Kimyagaar किमयागार (@kimyagaar) reported

    @KVRAO_CIL @JioCare @reliancejio Yes, they won't! They sent me a video showing how it's my device fault for being slow internet..😕

  • withnagarjuna
    nagarjuna (@withnagarjuna) reported

    @JioCare Its a big joke Your DM msg.... still my problem not get resolved...

  • Chandra35817727
    Chandra (@Chandra35817727) reported

    @JioCare We are here to help. We are experiencing temporary network issues in your location and are working to fix it at the earliest. We expect the work to be completed soon - Nisha---- Again same copy paste can you guys stop fooling?

  • sandeepperiwal
    Sandeep Periwal (@sandeepperiwal) reported

    @airtelindia @Airtel_Presence fiber-optic connection down since 48 hours. >100 homes with Sr. IT professional impacted. No updates from airtel Support. @reliancejio you have any opportunity, please add coverage to our apt complex.

  • Pratik20081985
    Pratik Prajapati (@Pratik20081985) reported

    @JioCare still not getting my security deposit of ₹750 till 180 days past. I will give you a zero for your service. Bakvash service and every time I paid 99 ₹. May I ask you, Why ??

  • Priyank24402678
    Priyanka (@Priyank24402678) reported

    @JioCare I need help now..I have sent a DM already. There is no response. Kindly suggest