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Reliance Jio outages and service status in Sluice Gate, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Sluice Gate, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 22, 9:01 PM GMT+5:30.
  • 55% Internet (55%)
  • 26% Wi-fi (26%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sluice Gate, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sluice Gate, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 23: Problems at Reliance Jio

Reliance Jio is having issues since 07:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sluice Gate, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 13 hours ago
Kolkata Total Blackout 22 hours ago
Kolkata Wi-fi 3 days ago
Kolkata Wi-fi 3 days ago
Kolkata Internet 4 days ago
Kolkata Internet 4 days ago

Nearby cities with recent reports

Kolkata

10 recent signals

13 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Sluice Gate, West Bengal

Latest outage, problems and issue reports in Sluice Gate and nearby locations:

  • xfact
    AbhiB (@xfact) reported from Hāora, West Bengal

    @DisneyPlusHS Hi, I am a subscriber of D+HS via my JioFiber plan as well as the mobile plan, but since yesterday I am being told that I don't have any plan and should subscribe to watch content. Help! @reliancejio

  • harshularora29
    Harshul Arora (@harshularora29) reported from Kolkata, West Bengal

    @Vivo_India @JioCare using #vivox80 frequently facing 5g network disconnection. My Numb is not reachable by friends and family. Jio says to switch off VOWIFI to receive Voice services seamlessly.Does this solve the problem?? Please discuss among yourself. Hv rest network setting

  • sonu__ojha
    Sonu Ojha (@sonu__ojha) reported from Kolkata, West Bengal

    @reliancejio @JioCare talking about 5G and here 4G is not working properly. (tweeted using friend's hotspot)

  • Shrinivas74
    Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal

    @JioCare waiting for refund since 6th October. DO YOU CARE Dear Customer, refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days.

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    @Airtel_Presence & @JioCare If I port into your network, what is the first mandatory recharge value required? Please inform me via DM.

  • SanjayS83328754
    Sanjay Sengupta (@SanjayS83328754) reported from Ghusuri, West Bengal

    @Airtel_Presence I am unhappy with ur service , after several complaints no resolution .. Switching to Jio @JioCare

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @somitsrivastav_ Please help to SIM replacement urgent basis.

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @nijoshi @reliancejio @JioCare What kind of SMS? I never received any such SMS 🤷🏻. Even I use the MyJio app!!

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @roughneck_15 @JioCare Facing the same issue if I want to work from home using my Jio 5G mobile hotspot!!

  • HarshBiyani_
    Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCare @JioCinema seriously, this is just ridiculous. Horrible experience. #JioCinema #FIFAWorldCup #QatarWorldCup2022

  • gold_anupam
    anupam gold (@gold_anupam) reported from Pānchuria, West Bengal

    Hey @reliancejio @JioCare can you please tell me how many days it takes to relocate jiofiber. Because from last 3 days i am just receiving messages of rescheduling one day to next day. Is this the way of you guys to treat your existing customers.

  • Subhaji_9504
    Subhajit sharma (@Subhaji_9504) reported from Kolkata, West Bengal

    @reliancejio had requested jio fiber to be installed at home in Kolkata, upon checking the technician informed that the nearest connection box was broken, am trying to get a refund, also interestingly no call is going thru my registered mobile number to the call centre...

  • Surajit34703389
    Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal

    @JioCare My number is 7003517883 John 13 8617790993 one plus 9Pro showing 5G but not working same with 9038445367 with one plus & 8584035448 with iPhone 13

  • HarshBiyani_
    Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCare @JioCinema Please do something about your #WorldCup streaming. It is so, so bad. Bringing back the 2g vibes. #FIFAWorldCup #QatarWorldCup2022

  • meabhisek91
    Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal

    @JioCare @JioCare this service request on hold from last 4 days. When I will get addressed can you tell me?? Poor customer care service. I have to change #jiofiber today because pathetic service you people provided.

  • ari89jit
    Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal

    @JioCare Madam it's 90 hours over without network, how can you said keep patience. You people definitely understand only when when same things happened with you.

  • riteshc1986
    Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal

    @JioCare I am facing issues with the maximum number. Even I'm facing calling issues.

  • DipayanP
    Dipayan Palit (@DipayanP) reported from Kolkata, West Bengal

    @JioCare facing frequent "connected without internet" issue on my Jio Fiber connection since last 1 months . Raised one complaint but no resolution.

  • Smk97555104
    Smk (@Smk97555104) reported from Hāora, West Bengal

    @JioCare Yes, this will not solve, untill you install a tower in my building, or some wired connection from your tower. Cc is not at all responsive and evry time their recorder says we are looking faster resolution for net speed. Without speedy net, nobody is hero

  • RitabrataDass
    Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal

    @JioCare internet down for more than 4 hours now.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • VlogsTrivedi
    Ashish Trivedi Vlogs (@VlogsTrivedi) reported

    @reliancejio For the past few days, I have been receiving unknown OTPs and calls on my number. I have been unable to get in touch with customer care. Kindly resolve this issue as soon as possible; otherwise, I will have to port my SIM to another network. Thank you. #jio

  • agra58843
    Shruti Agrawal (@agra58843) reported

    @JioCare When I ask for accountability and compensation, your team publicly denies any fault.Why should customers bear the financial loss for a service they’ve already paid for?Please provide a clear timeline for resolution and explain how Jio plans to compensate affected customers. (3/3)

  • dealsandloots
    Akarsh (@dealsandloots) reported

    @JioCare Cancel that queue and initiate refund

  • _deedee24
    Divyansh (@_deedee24) reported

    @JioCare Pathetic service for Airfiber. For an internet that does not require a cable, how can you be down for 24 hours when your mobile network is available? Make it make sense! On top of it, can't even get to a human to raise a complaint. Absolutely shambolic.

  • jc1991patel
    jaimin patel (@jc1991patel) reported

    Please collect today your #jio air fiber #reliance @jiocare . Please cancel my all plan . Due to locate another place please collecting your air fiber I will write this 5 times and already called on a customer care but no one replying. I will not responsible for your instrument.

  • sahil_kulaye03
    Sahil Kulaye (@sahil_kulaye03) reported

    @JioCare @reliancejio network coverage issue at EL-100, Electronic Zone, MIDC Industrial Area, Mahape, Navi Mumbai, Maharashtra 400710. Despite contacting customer care multiple times over the past several days, the issue remains unresolved, and I have not received any update

  • AlKamil786
    AL Kamil (@AlKamil786) reported

    Shifting from @reliancejio to @airtelindia after 5 years. Jio providing worst network and their customer support system is more worst than their network.

  • javeri_hiren
    प्रारब्ध (@javeri_hiren) reported

    @JioCare Working from how many days @JioCare you can't start service in 5 days what's so broken that you can't restore service Why it everytime urgent to get money before time and for service you give pathetic

  • anil_samad90
    Anil Kumar 🇮🇳 The मूल बसी (@anil_samad90) reported

    @reliancejio One of the worst customer care service in India. JioFiber Order no:- NO0001E5054S.

  • anil_samad90
    Anil Kumar 🇮🇳 The मूल बसी (@anil_samad90) reported

    @reliancejio Your company's false commitment to refund my money despite repeated follow-ups is completely unacceptable and amounts to a serious deficiency in customer service. This has caused unnecessary mental harassment, inconvenience, and a complete loss of trust in your brand