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Reliance Jio outages and service status in Sluice Gate, West Bengal

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Sluice Gate, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 20, 6:23 PM GMT+5:30.
  • 53% Internet (53%)
  • 26% Wi-fi (26%)
  • 13% Phone (13%)
  • 8% Total Blackout (8%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sluice Gate, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sluice Gate, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 21: Problems at Reliance Jio

Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sluice Gate, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Wi-fi 15 hours ago
Kolkata Wi-fi 15 hours ago
Kolkata Internet 2 days ago
Kolkata Internet 2 days ago
Kolkata Internet 2 days ago
Kolkata Internet 3 days ago

Nearby cities with recent reports

Kolkata

12 recent signals

15 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sluice Gate, West Bengal

Latest outage, problems and issue reports in Sluice Gate and nearby locations:

  • Smk97555104
    Smk (@Smk97555104) reported from Hāora, West Bengal

    @JioCare Yes, this will not solve, untill you install a tower in my building, or some wired connection from your tower. Cc is not at all responsive and evry time their recorder says we are looking faster resolution for net speed. Without speedy net, nobody is hero

  • yash_nathvani
    Yash Nathvani (@yash_nathvani) reported from Kolkata, West Bengal

    Post my advance payment that I made for six months for your services, I am bound to surrender all my accounts with Airtel and shift to a local service provider or @reliancejio @airtelindia @Airtel_Presence

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare SINCE SIX MONTHS YOUR APPLICATION SHOWING 410 ERROR, I WILL TWEET IT MORE THAN TEN TIMES, FIX THIS ISSUE OTHERWISE REFUND MY MONEY IMMEDIATELY.

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @JioCare @geekyranjit Hi Bodhi, If we normal consumers ask for the Jio 5G Welcome Offer on Twitter you don't give it to us and give only scripted bot response but to YouTuber you are providing it on priority basis just by asking for it once only! At least we deserve proper support from humans not bots

  • siddharthdaga20
    siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal

    @reliancejio I have raised a complaint for the issue of no network ,but problem was not solve and complains were closed automatically my refrence numbers please check or I will port to AIRTEL (SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF).

  • SamidSam5
    Samid Sam (@SamidSam5) reported from Hāora, West Bengal

    @JioCare very bad service of @reliancejio I am having problem in jio wifi since 5 days. I called many times but these people are not solving my problem plz you check your service

  • Prasanj19782888
    Prasanjit (@Prasanj19782888) reported from Kolkata, West Bengal

    Why my internet speed is so slow in my area @JioCare You are talking about 5G here my speed is so slow that I can't even text a message @reliancejio #Jiodown

  • mahendr59250939
    chef Mahendra Kumar Singh (@mahendr59250939) reported from Kolkata, West Bengal

    @reliancejio @JioCare what is the goings-on I don't think what is jio I am happy with airtel network. I am fool to use jio network ******* you data service. I am using Samsung galaxy note 10 plus premium class model but jio is heel to data service same one

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @anoop007chauhan Call me jio customer sarvice tems

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @roughneck_15 @JioCare Facing the same issue if I want to work from home using my Jio 5G mobile hotspot!!

  • surdystough
    Mandy Singh... (@surdystough) reported from Kolkata, West Bengal

    @reliancejio jio wify not working properly from last few days, need to check hows Airtel doing

  • skdamani7
    Sunil Damani (@skdamani7) reported from Hāora, West Bengal

    @JioCare The problem did not solved , yet you have confirmed that it is . Now I have a duty to call jio care every day to raise the same complaint everyday. Isnt this a incompetent of your team as its been 7 days with the same issue with not a single proper response from you.

  • SanjayS83328754
    Sanjay Sengupta (@SanjayS83328754) reported from Ghusuri, West Bengal

    @Airtel_Presence I am unhappy with ur service , after several complaints no resolution .. Switching to Jio @JioCare

  • Prasanj19782888
    Prasanjit (@Prasanj19782888) reported from Kolkata, West Bengal

    Why my internet speed is slow @JioCare it's happening since long time. You are talking about 5G here my 4G is speed is so slow that I am unable to text a message. Resolve this ASAP #Jiodown @JioCare

  • Chandan42926074
    Chandan Bag (@Chandan42926074) reported from Kolkata, West Bengal

    @reliancejio Useless jio 5g, My area is already covered jio 5g But i don't get invitation in my number, and i click to many times for i am interested,If you don't give invitation so why you tell jio 5g welcome offer all, useless your customer team, and your 5g.. #JioTrue5G #Jio #reliancejio

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @JioCare @geekyranjit Jio is providing proper support to only verified twitter handle celebrities & not to common citizens. For us only bots are being deployed for support! 😤

  • horrorgaming117
    Raaz (@horrorgaming117) reported from Kolkata, West Bengal

    In my area inter connection is very slow. @reliancejio #jio

  • ChakChinmoy
    Chinmoy Chakraborty (@ChakChinmoy) reported from Pānchuria, West Bengal

    @JioCare Internet speed of JIO network is drastically poor in Shapoorji Pallonji Area near Kolkata (PIN code 700135). Please resolve. So many customers are porting ther connection to other mobile service providers mainly Airtel Bharati.

  • djdcodeofficial
    Dipak Nayak (ସ୍ଵାଭିମାନୀ ଓଡିଆ) (@djdcodeofficial) reported from Pānchuria, West Bengal

    @reliancejio @JioCare @JioFiberVoice JIOFi device showing no internet even after recharging. Kindly help..Urgent #sos Number: 8618149161

  • PEastbengalian
    Prasenjit das (@PEastbengalian) reported from Hāora, West Bengal

    @reliancejio First improve your 4G then do all 5G kind of stuff 4G is working like 3G and you are going for 5G ... improve your network first .

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • KalyanSutapalli
    KalyanSutapalli (@KalyanSutapalli) reported

    2 months of repeated #JioFiber outages. Reaching support is a struggle, engineer visits take days. Today one engineer blamed the box, another said it's fine. My SR SR00003BONU9 is now on hold with no owner. Is this the service Jio stands for? @reliancejio @JioCare @AkashAmbani

  • itzvijays
    vijayakumar (@itzvijays) reported

    @JioCare Even though the customer service affected for more than 20 days, you will bill the customer. This is what your guidelines saying. Great guidelines.

  • SarajitBanik1
    Sarajit Banik (@SarajitBanik1) reported

    @JioCare I've shared all details, screenshots and evidence via DM. Please read the complete context instead of sending another generic reply. If you truly want to help, review everything first and then take appropriate action. We need only better service nothing else.

  • aryaxxnnn
    Aaryan pareek (@aryaxxnnn) reported

    Dear @Airtel_Presence Every month my bill is a different amount, and it just keeps increasing without any clear explanation. I’ve been facing network issues for a long time, yet no one has been able to resolve them despite multiple complaints. I’ll be porting to Jio @reliancejio

  • Satyend72092414
    चौ• सत्येन्द्र कुमार यदुविर (@Satyend72092414) reported

    @JioCare For the past 5 months, you’ve only been escalating my issue. Despite showing my bank statement, you falsely claim my money was refunded on May 5, 2026. This is causing me immense mental harassment. Refund my money immediately, or I will be forced to take legal action.

  • denovodev
    Denovo (@denovodev) reported

    @happyneerajkp @JioCare > An apology without action loses its value. Customers don't just want updates—they want resolution. Fast ownership builds trust; endless escalation erodes it.

  • royal_rituals
    Hotel Royal Rituals (@royal_rituals) reported

    @JioCare bought a new connection on 16 july still installation pending ws assured 24hrs intalation. Kindly refund if ur service in start is this pathetic. Order no NO0001ENOP7M Plz update on prioirty

  • Ashok0505Ashok
    ashok (@Ashok0505Ashok) reported

    @JIOAIRFIBERIN @reliancejio @JioCare i have raised a service request for internet connection issue. Service request was raised and allocated to a person who is on leave. And when I come to know in called on tall free number but there is no option to speak with care executive.

  • Kaifkhan214
    Kaif khan (@Kaifkhan214) reported

    @JioCare Nothing is being resolved. I am only being misled and made to run around. Despite repeatedly explaining the issue, no proper action has been taken to solve my problem.

  • craybhavnasingh
    Bhavna Ji (@craybhavnasingh) reported

    @reliancejio @JioCare Pathetic porting experience of self kyc, its been 8 days,i havent got my SIM for my mother,Her VI plan also expired,delivery vendor doesnt pick call, customer care useless,gave service no. SR00003BM1VZ ,no resolution,even her incoming stopped. stuck in mid.