Reliance Jio outages and service status in Sluice Gate, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Sluice Gate, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 20, 6:23 PM GMT+5:30.
- Internet (54%)
- Wi-fi (25%)
- Phone (13%)
- Total Blackout (8%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sluice Gate, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sluice Gate, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 20: Problems at Reliance Jio
Reliance Jio is having issues since 04:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sluice Gate, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
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Wi-fi | 4 hours ago |
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Kolkata
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Wi-fi | 5 hours ago |
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Kolkata
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Internet | 1 day ago |
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Kolkata
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Internet | 2 days ago |
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Kolkata
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Internet | 2 days ago |
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Kolkata
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Internet | 2 days ago |
Nearby cities with recent reports
13 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sluice Gate, West Bengal
Latest outage, problems and issue reports in Sluice Gate and nearby locations:
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Shailesh (@shai171) reported from Kolkata, West Bengal@JioCare @reliancejio @reliancejio Hello JIO, it's quite disheartening to have the worst of services. My jio fiber is faulty and after repeated complaints, issue is still not resolved pl help 3379605165 my jio no
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Lokasis Ghorai (@LokasisG) reported from Hāora, West Bengal@JioCare I have shared details, already lodged a complain: MR00015IN2JC . But I don't expect any resolution from you, as I have already lost all faith in your service.
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Brijamohan (@Badboy_TA) reported from Kolkata, West Bengal@reliancejio @JioCare wifi not working in my home since last night. Tried contacting the toll-free number and jio care but didn't got any reply. Have lots of pending assignments....kindly help asap
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Mohit Karnani (@Mohit_Karnani95) reported from Kolkata, West Bengal@JioCare What kind of a service are you guys really providing? The technician was suppose to reach out by 8pm but still there is no call nothing form anyone! Also on calling the customer care desk you guys are asking to keep the call on hold and disconnecting later! Is this for real?
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Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal@JioCare Ported my BSNL sim into Jio on 1st Feb, now this morning BSNL sim shows no network but Jio sim is still not active. Order NO0000OFQCZ6
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Dipayan Palit (@DipayanP) reported from Kolkata, West Bengal@JioCare facing frequent "connected without internet" issue on my Jio Fiber connection since last 1 months . Raised one complaint but no resolution.
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Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal@JioCare I had called your support desk for a certain issue where the person who answered said that she would transfer my call to the concern dept after listenning to my query and then the call was on hold for like 18 mins but no one connected! Is this the kind of service you
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AbhiB (@xfact) reported from Hāora, West Bengal@JioCare @reliancejio 12 days since first complaint, 4 days since last tweet received with templated response of 'lookinng into concern...will get back to you' for two missing items from Jiofiber kit. Please your grievance redressal duration!
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SUMANTO DE (@Sumantodeishere) reported from Pānchuria, West Bengal@JioCare This is a common question, I know. Pathetic experience with your service.
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Bishal Das (@BishalD25963263) reported from Kolkata, West Bengal@reliancejio @JioCare when I have call 2time in jio customer care service then they disconnected my call without any reason. After 3rd when I call the jio executive vikash Kumar threatened me and disconnect my.thats why i am changing my jio sim .
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Darshil Shah (@shahdarshil) reported from Hāora, West Bengal@reliancejio @JioCare #jiofiber Worst ever service, the sales officer took money and now for installation they are just giving excuses....
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Sourav Mukherjee (@TweetedBySourav) reported from Kolkata, West BengalNo doubt @reliancejio @JioCare has turned out to be a delightful world class customer service provider. Had a long pending #JioFibre issue smoothly solved within minutes over a whatsapp chat. Cheers to their support team
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Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal@reliancejio #JioFiber Getting worse day by day. Entire day running like a tortoise. Thn the 5ghz band doesn't work well even after u sit beside the router. Asked to change the router bt no executive agreed to do so cz for them it's ok having no issue . Planning to terminate.
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Mandy Singh... (@surdystough) reported from Ghusuri, West Bengal@reliancejio you have serious issues with your network, cant even watch IPL properly, ideally money should be deducted from your monthly charges..
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Sumant (@thesumantjswl) reported from Pānchuria, West Bengal@JioCare I had a talk with 2 Jio service guys. They are pitching me to do new installations instead of relocation or else it will take 15 days to relocate. (Relocation area is but 5-6 buildings away) Is that Ethical?
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Sanjay Sengupta (@SanjayS83328754) reported from Ghusuri, West Bengal@Airtel_Presence I am unhappy with ur service , after several complaints no resolution .. Switching to Jio @JioCare
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Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal@JioCare I am facing issues with the maximum number. Even I'm facing calling issues.
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dwaipayan (@CinemaNefertiti) reported from Kolkata, West Bengal@MKBHD Wish my network provider could handle this situation @JioCare @reliancejio
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Ravina (@Ravinaa_) reported from Kolkata, West Bengal@JioCare @dharmubaba I’ve paid for Jio Fiber twice but there’s some issue with installation (Joint box is concealed). Also Airtel wifi is soooo ****** that in a 900 sq ft home, there’s no signal in the rooms!
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Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal@JioCare @JioCare this service request on hold from last 4 days. When I will get addressed can you tell me?? Poor customer care service. I have to change #jiofiber today because pathetic service you people provided.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Dev (@NaturallyBong) reported@JioCare Your understanding of my concern is not leading to resolution!! When I call the 1800 number no supervisor is available!!! What is the solution to the issue ???
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Saber Khan (@RealIndianSaber) reported@JioCare I've already shared all the information, including my exact location and coordinates, multiple times since May 2026. Asking these repetitive questions is just wasting time.@reliancejio @TRAI Please focus on resolving the issue now. #jiocare #jiodown
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SAROJ KUMAR NAYAK (@snayak2468) reportedReceived a call from +91 77357 20684 for a Jio Fiber connection. Paid ₹4,443.46 + ₹863 on 17 July 2026, but no installation has been done and the person is not responding. Request **@JioCare** to investigate and resolve this issue. #JioFiber #ConsumerRights @jio_fiber
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Nilophar Shaikh (@nilophar27) reported@reliancejio @JioCare can you share a warning before deactivating our phone nos? Not sending any communication is clearly a violation of our rights! I did a BIG MISTAKE porting to jio before moving abroad!! No solution provided by @JioCare
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Rohan | AWS & DevOps Journey (@AWSFromScratch) reported@reliancejio How shameless are you guys? My Jio airfiber is not working since 15 days and the request is still not resolved. What is it that a person has to do to get the internet to work
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Sadain🇮🇳❤️ (@SadainShahid) reportedHey @JioCare, I recharged with a plan that includes a @JioHotstar subscription, but I still can't access JioHotstar. It keeps asking me to upgrade my plan instead of activating the included subscription. Please resolve this issue. #Jio #JioHotstar
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Debalaya Panda (@devc00l) reported@JioCare JioFibre Internet issue from the morning , no engineer visits till now . Still waiting without internet. Worst service. Customer Care said we cannot do anything you need to wait.
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Mrutyunjay Gopal (@GopalMrutyunjay) reported@JioCare @reliancejio The issue is not limited to my number—many beneficiaries and other users in our area are facing the same problem. Despite reporting the issue, the situation is getting worse instead of improving. Please take this matter seriously and resolve the network issue at the earliest.
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Gursimranjit Singh (@gursimranjit) reported@JioCare It has been one and a half hours since you suggested I will receive SMS with the engineer visit details. I have still not received anything. Note that the original engineer visit time as per service request ticket was 10 AM this morning.
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Kumar Abhisek (@abhisek286) reported@JioCare The installation is free, but I paid 500 for that. Plz refund else I would do a complaint in consumer forum