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Reliance Jio

Reliance Jio outages and service status in Sluice Gate, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Sluice Gate, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Apr 25, 12:09 PM GMT+5:30.
  • 79% Internet (79%)
  • 8% Wi-fi (8%)
  • 7% E-mail (7%)
  • 4% Total Blackout (4%)
  • 2% Phone (2%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sluice Gate, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sluice Gate, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 26: Problems at Reliance Jio

Reliance Jio is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sluice Gate, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Ghusuri.

CityProblem TypeReport Time
Kolkata Internet 1 day ago
Kolkata Total Blackout 1 day ago
Kolkata Internet 2 days ago
Kolkata E-mail 2 days ago
Kolkata E-mail 2 days ago
Kolkata E-mail 2 days ago

Nearby cities with recent reports

Kolkata

31 recent signals

1 day ago

Community Discussion

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Reliance Jio Issues Reports Near Sluice Gate, West Bengal

Latest outage, problems and issue reports in Sluice Gate and nearby locations:

  • djdcodeofficial
    Dipak Nayak (ସ୍ଵାଭିମାନୀ ଓଡିଆ) (@djdcodeofficial) reported from Pānchuria, West Bengal

    @reliancejio @JioCare @JioFiberVoice JIOFi device showing no internet even after recharging. Kindly help..Urgent #sos Number: 8618149161

  • ARNABSA09120912
    ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West Bengal

    Fraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.

  • PEastbengalian
    Prasenjit das (@PEastbengalian) reported from Hāora, West Bengal

    @reliancejio First improve your 4G then do all 5G kind of stuff 4G is working like 3G and you are going for 5G ... improve your network first .

  • TweetedBySourav
    Sourav Mukherjee (@TweetedBySourav) reported from Kolkata, West Bengal

    No doubt @reliancejio @JioCare has turned out to be a delightful world class customer service provider. Had a long pending #JioFibre issue smoothly solved within minutes over a whatsapp chat. Cheers to their support team

  • gold_anupam
    anupam gold (@gold_anupam) reported from Pānchuria, West Bengal

    Hey @reliancejio @JioCare can you please tell me how many days it takes to relocate jiofiber. Because from last 3 days i am just receiving messages of rescheduling one day to next day. Is this the way of you guys to treat your existing customers.

  • RitabrataDass
    Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal

    @JioCare internet down for more than 4 hours now.

  • sanyalnilay
    Nilay Sanyal (@sanyalnilay) reported from Kolkata, West Bengal

    @JioCare inspite of full network availability most of the time callers are not getting me over phone, and i am getting their missed call alert....this is insane...

  • meabhisek91
    Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal

    @JioCare @JioCare this service request on hold from last 4 days. When I will get addressed can you tell me?? Poor customer care service. I have to change #jiofiber today because pathetic service you people provided.

  • ChakChinmoy
    Chinmoy Chakraborty (@ChakChinmoy) reported from Pānchuria, West Bengal

    @JioCare Internet speed of JIO network is drastically poor in Shapoorji Pallonji Area near Kolkata (PIN code 700135). Please resolve. So many customers are porting ther connection to other mobile service providers mainly Airtel Bharati.

  • riteshc1986
    Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal

    @JioCare The problem is everywhere and not at a particular place. Ever since I started 5G I'm facing this problem.

  • saumya3230
    Saumya Basu (@saumya3230) reported from Kolkata, West Bengal

    @JioCare can't make any call from my jio number . call drop, can't hear the voice of otherone who is on the line total silent..every time have to switch off my ph to make a call..worst service...pls help

  • iamjewelsaha
    Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal

    @reliancejio #JioFiber Getting worse day by day. Entire day running like a tortoise. Thn the 5ghz band doesn't work well even after u sit beside the router. Asked to change the router bt no executive agreed to do so cz for them it's ok having no issue . Planning to terminate.

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    @Airtel_Presence & @JioCare If I port into your network, what is the first mandatory recharge value required? Please inform me via DM.

  • siddharthdaga20
    siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal

    @reliancejio I have raised a complaint for the issue of no network with(SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF). No action taken yet

  • Surajit34703389
    Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal

    @JioCare My number is 7003517883 John 13 8617790993 one plus 9Pro showing 5G but not working same with 9038445367 with one plus & 8584035448 with iPhone 13

  • Mohit_Karnani95
    Mohit Karnani (@Mohit_Karnani95) reported from Kolkata, West Bengal

    @JioCare What kind of a service are you guys really providing? The technician was suppose to reach out by 8pm but still there is no call nothing form anyone! Also on calling the customer care desk you guys are asking to keep the call on hold and disconnecting later! Is this for real?

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, IT'S LAST WARNING FROM ME.

  • Prasanj19782888
    Prasanjit (@Prasanj19782888) reported from Kolkata, West Bengal

    Why my internet speed is slow @JioCare it's happening since long time. You are talking about 5G here my 4G is speed is so slow that I am unable to text a message. Resolve this ASAP #Jiodown @JioCare

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @DagarRaghav Chutya cumpani our jio customer sarvice staaf very chutya

  • AbhirupMajumd16
    Abhirup Majumder (@AbhirupMajumd16) reported from Pānchuria, West Bengal

    No voice & data network since last 2hours. CSD is not transferring the issue to Networks team after repeated requests. No timelines offered by when can I have a resolution. What should I do now & whom should I reach ? @reliancejio @TheMukeshAmbani

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ShivaUp_Tweets
    Shiva Upadhyay (@ShivaUp_Tweets) reported

    @JioCare Requested details are shared in DM. Also, many times earlier as well I have raised service request for same issue but no resolution from last 2 years - 1. 14 Mar 26 - SR0000314MX1 2. 10 Feb 26 - SR00002YUQ39 3. 30 NOV 25 - SR00002TLSJ5 4. 22 SEP 25 - SR000020CHUT

  • giri_R0y
    Giriraj Roy (@giri_R0y) reported

    @JioCare @JioCare Thanks for the update. This issue has already been pending for 16+ days. Please provide a clear delivery timeline or resolution status for Order NO00015CZT6Z. Also confirm if the SIM will be delivered or if I should proceed with refund.

  • lalitmangal19
    Lalit Mangal (@lalitmangal19) reported

    Absolutely worst service by @JioCare Had relocated Jio fibre connection from WB to Rajasthan, two days of silence from installation date, after numerous calls someone came for KYC and again after another 3 days of silence, confirmed that the connection box is at capacity.

  • pahadipopeye
    Shashi Bhushan (@pahadipopeye) reported

    @JioCare @JioCare @JIOAIRFIBERIN very poor installation service from Jio. I am getting very slow response in Installation process then what should i expect when i have any Service related issue from Jio. If i knew this process could take this much long time I should have never opted Jio

  • SudhanshuS47851
    Sudhanshu Sharma (@SudhanshuS47851) reported

    @JioCare @_MukeshAmbani @reliancejio Dear Customer, Your service request no SR000034EE9H has been put on hold due to technical reasons. We are eager to serve you and will get back with a revised appointment time soon. For any queries, call us on 1800 896 9999 We value your association with Jio! With Love Team Ji

  • mediocre_maanav
    Ramdhari singh Builder (@mediocre_maanav) reported

    Jio, the internet in my area is extremely slow 24/7. Can't even load or watch a single YouTube video properly, whether it's day or night. This has been going on for too long tried various devices yet it remains same . Please fix this issue urgently! @JioCare

  • lebowskii88
    thatbiglebowski (@lebowskii88) reported

    @JioCare @reliancejio it's been more than 3 hours and still the jio network is so so so slow... Pathetic 🖕

  • Ankitjaiswal09
    Ankit Jaiswal🏹 (@Ankitjaiswal09) reported

    Frustrated with Jiofiber services. There is no way through which one can call the customer care. @JioCare

  • tanishq_0811
    TANISHQ RAJ (@tanishq_0811) reported

    @JioCare Using 5G but getting worst speed (2.8 Mbps download & 0.07 Mbps upload). Calls not connecting properly and customer care is only AI, no real support. This is unacceptable. Kindly take immediate action. #Jio #5G #PoorService

  • ArghyadipGhos17
    Arghyadip Ghosh (@ArghyadipGhos17) reported

    @JioCare @JioCare This is not acceptable. Complaint already closed without resolution and still no clear answer. n78 (3500 MHz) is unavailable near a tower 300m away despite working earlier. Please confirm if the band is disabled and give a definite timeline.