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Reliance Jio

Reliance Jio outages and service status in Sluice Gate, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Sluice Gate, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 8, 3:50 AM GMT+5:30.
  • 62% Internet (62%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 5% Phone (5%)
  • 2% E-mail (2%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sluice Gate, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sluice Gate, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 9: Problems at Reliance Jio

Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sluice Gate, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Wi-fi 1 day ago
Kolkata Wi-fi 3 days ago
Kolkata Phone 3 days ago
Kolkata Wi-fi 3 days ago
Kolkata Internet 4 days ago
Kolkata Internet 5 days ago

Nearby cities with recent reports

Kolkata

9 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sluice Gate, West Bengal

Latest outage, problems and issue reports in Sluice Gate and nearby locations:

  • thesumantjswl
    Sumant (@thesumantjswl) reported from Pānchuria, West Bengal

    @JioCare I had a talk with 2 Jio service guys. They are pitching me to do new installations instead of relocation or else it will take 15 days to relocate. (Relocation area is but 5-6 buildings away) Is that Ethical?

  • Mohit_Karnani95
    Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal

    Tryng to connect @JioCare @reliancejio @jio_fiber but no one is connecting and my internet is not working and the device is blinking with red unstable light! I want this to be fixed asap because this issue is being faced continuously on month on month!! Take immediate action plz

  • SubhasisBasu19
    Subhasis Basu (@SubhasisBasu19) reported from Kolkata, West Bengal

    @JioCare Can u tell me when my issue will be solved? Already it took more than 2 months.

  • skdamani7
    Sunil Damani (@skdamani7) reported from Hāora, West Bengal

    @JioCare The problem did not solved , yet you have confirmed that it is . Now I have a duty to call jio care every day to raise the same complaint everyday. Isnt this a incompetent of your team as its been 7 days with the same issue with not a single proper response from you.

  • indranild1974
    INDRANIL (@indranild1974) reported from Pānchuria, West Bengal

    @JioCare Your engineer needs #gps to reach my place. Please help him.

  • impmanaskumar
    Manas K Pradhan 🇮🇳 (@impmanaskumar) reported from Kolkata, West Bengal

    @JioCare I have lost my Jio network since the time I've landed in Kolkata. Tried every tricks. Request to help.

  • e7a30401fabe4b1
    Shouvik Kapat (@e7a30401fabe4b1) reported from Kolkata, West Bengal

    @reliancejio Haha is it like of joke ??? Couple of month back I called jio customer care to raise service request as my broadband was not working I got superb reply “ sir please surrender your connection we can’t repair your connection “ …. This service from jio Fiber team …

  • BishalD25963263
    Bishal Das (@BishalD25963263) reported from Kolkata, West Bengal

    @reliancejio @JioCare when I have call 2time in jio customer care service then they disconnected my call without any reason. After 3rd when I call the jio executive vikash Kumar threatened me and disconnect my.thats why i am changing my jio sim .

  • meabhisek91
    Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal

    @JioCare @JioCare this service request on hold from last 4 days. When I will get addressed can you tell me?? Poor customer care service. I have to change #jiofiber today because pathetic service you people provided.

  • Abhra100
    Abhradip chakraborty (@Abhra100) reported from Kolkata, West Bengal

    Facing Jio internet problem from very yesterday at my area ( Nimta , kol -49 ) , heard that the problem is also in different part of state , we user pay lot of money beyond recharge , didn't expect such worse services , urgently feedback should be appreciated @JioCare @relianceji

  • ChakChinmoy
    Chinmoy Chakraborty (@ChakChinmoy) reported from Pānchuria, West Bengal

    @JioCare Internet speed of JIO network is drastically poor in Shapoorji Pallonji Area near Kolkata (PIN code 700135). Please resolve. So many customers are porting ther connection to other mobile service providers mainly Airtel Bharati.

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, IT'S LAST WARNING FROM ME.

  • skdamani7
    Sunil Damani (@skdamani7) reported from Hāora, West Bengal

    @JioCare this is to inform you that i am unable to change my jiofiber password and its open already complaint about the issue to you many times. If any illegal activity happens through the open network i won't be liable as i have already informed you many time

  • MyNameIsSPaul
    Souvik Paul (@MyNameIsSPaul) reported from Pānchuria, West Bengal

    .@reliancejio Jiofiber internet connection is down at the Kestopur Area Kolkata. Please send support immediately. We are trying to connect to support via chat, but continuously asking for troubleshooting my device..

  • sonu__ojha
    Sonu Ojha (@sonu__ojha) reported from Kolkata, West Bengal

    @reliancejio @JioCare talking about 5G and here 4G is not working properly. (tweeted using friend's hotspot)

  • jajuX93
    Jajati Behera (@jajuX93) reported from Pānchuria, West Bengal

    @_MukeshAmbani @reliancejio your internet sucks all the time now..

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @anoop007chauhan Call me jio customer sarvice tems

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    @JioCare This problem is not from today it is a long time problem yet I have never seen any attempt from the company to fix it. The excuse you're giving means I'll move my home away from my place now just to get a better network right?is it not funny??

  • RitabrataDass
    Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal

    @JioCare internet down for more than 4 hours now.

  • riteshc1986
    Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal

    @JioCare The problem is everywhere and not at a particular place. Ever since I started 5G I'm facing this problem.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • SumitMittal95
    Sumit Mittal (@SumitMittal95) reported

    @JioCare Bold of @ reliancejio to assume their network issues are "location-specific." You should be asking where your pathetic signal isn't dropping. Spoiler: nowhere. Fix your network instead of playing dumb. 🛑📱 #UslessJio #WorstService

  • tyagiji2611
    Himashu Tyagi (@tyagiji2611) reported

    @reliancejio What is the problem with registering my complaint? Customer care keeps asking me to wait another 2 hours instead of registering it. Every time I call, I get the same response. Why is my complaint not being registered? I need a permanent solution immediately. #Jio

  • SurajVe18206216
    Suraj Verma (@SurajVe18206216) reported

    @JioCare @JioCare @reliancejio It is still pending....how much time will be needed to fix...everyday they say it will be fixed today and no engineer show up on that day. It's 4th day now. Don't ever purchase JioFiber...they have worst after sales service.

  • TheTaajaKhabar
    The Taaja Khabar (@TheTaajaKhabar) reported

    @JioCare Please check the network coverage, capacity and any technical issue/outage in my area and let me know the actual reason. Also, please provide an expected timeline for resolving the issue. (2/2)

  • nevisraj
    Nevis (@nevisraj) reported

    @JioCare @reliancejio This is unacceptable. My JioFiber has been down for 24+ hours. I raised a complaint, an engineer visited and confirmed it is an area-level outage. Since then, despite 10–15+ follow-ups, there has been NO restoration, NO engineer visit, NO meaningful update

  • akalmatho
    boxer8890@yahoo.com (@akalmatho) reported

    Hi @reliancejio @JioCare , did you even check the records and escalations that I made or just making false commitments for reimbursement. What records did you even check. I have made escalation here as well as on your customer care too but still you people say No delay?

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare Priyanka, what's update on my SR00003C5U11? I am fad up by handling of refund situation, return of equipment from 2.5+ months. What's going on internally no longer my issue. Trusted u guys, I have been taken 4 granted. AlI I care refund back 2 my account no matter what?

  • rush2ali
    Ali Mujtaba (@rush2ali) reported

    How pathetic and entitled you guys are @JioCare @jio_fiber @TRAI what is the procedure of raising a concern about this kind of poor customer service of Jio Fibre. Or you are also a a party to this entitlement that make them treat jio customer so poorly

  • Sanju_Baba_77
    SANJAY ROUT (@Sanju_Baba_77) reported

    @JioCare Then what I do, the most important thing is - calling. If I same issues I faced till time then how I continue with jio. People’s are irritating to talk with me bcz always the voice is breaking.

  • rithik_09
    Rithik Mahajan (@rithik_09) reported

    @JioCare @RelianceJioCare Honesly it’s a joke of a customer. I’ve been dealing with no internet fr 20 days,and all I get are scripted apologies. Now you’re telling you’ve “registered” another complaint as that solves anything.I need a resolution, not another appointment that gets ignored