Reliance Jio outages and service status in Sluice Gate, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 4 outage signals in the last 24 hours around Sluice Gate, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 13, 7:47 AM GMT+5:30.
- Internet (71%)
- Wi-fi (17%)
- Total Blackout (7%)
- E-mail (2%)
- Phone (2%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sluice Gate, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sluice Gate, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sluice Gate, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
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Internet | 3 hours ago |
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Kolkata
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Internet | 14 hours ago |
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Kolkata
|
Internet | 18 hours ago |
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Kolkata
|
Internet | 20 hours ago |
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Kolkata
|
Internet | 2 days ago |
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Kolkata
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Internet | 2 days ago |
Nearby cities with recent reports
11 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sluice Gate, West Bengal
Latest outage, problems and issue reports in Sluice Gate and nearby locations:
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AbhiB (@xfact) reported from Hāora, West Bengal@JioCare @reliancejio 12 days since first complaint, 4 days since last tweet received with templated response of 'lookinng into concern...will get back to you' for two missing items from Jiofiber kit. Please your grievance redressal duration!
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anupam gold (@gold_anupam) reported from Pānchuria, West BengalHey @reliancejio @JioCare can you please tell me how many days it takes to relocate jiofiber. Because from last 3 days i am just receiving messages of rescheduling one day to next day. Is this the way of you guys to treat your existing customers.
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Sonu Ojha (@sonu__ojha) reported from Kolkata, West Bengal@reliancejio @JioCare talking about 5G and here 4G is not working properly. (tweeted using friend's hotspot)
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Govind Jha (@jhajitwts) reported from Kolkata, West Bengal@JioCare @reliancejio What kind of service is this? Sales people wrongly misguiding the customers. My phone number has been made public. Every now and then I receive call from your sales team that too with their personal number!
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@roughneck_15 @JioCare Facing the same issue if I want to work from home using my Jio 5G mobile hotspot!!
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Smk (@Smk97555104) reported from Hāora, West Bengal@JioCare Yes, this will not solve, untill you install a tower in my building, or some wired connection from your tower. Cc is not at all responsive and evry time their recorder says we are looking faster resolution for net speed. Without speedy net, nobody is hero
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Mr_Mitra (@Sourav3ullasshh) reported from Kolkata, West Bengalfrom yesterday my jio fiber not working several time i called customer care and technician. till now not working .my work online school all were hampered . tomorrow 6:30 am my office log in time . worst service With reference to Service Request Number SR00001BP4IF.@JioCare
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Jajati Behera (@jajuX93) reported from Pānchuria, West Bengal@_MukeshAmbani @reliancejio your internet sucks all the time now..
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Bishal Das (@BishalD25963263) reported from Kolkata, West Bengal@reliancejio @JioCare when I have call 2time in jio customer care service then they disconnected my call without any reason. After 3rd when I call the jio executive vikash Kumar threatened me and disconnect my.thats why i am changing my jio sim .
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Nilay Sanyal (@sanyalnilay) reported from Kolkata, West Bengal@JioCare inspite of full network availability most of the time callers are not getting me over phone, and i am getting their missed call alert....this is insane...
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Arka Poddar (@PoddarArka) reported from Kolkata, West Bengal@JioCare in my grandmother Jio number, i am facing some problem. I was unable to reach out to your helpline number, please response here in order to find a solution. Expecting a speedy reply.
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @anoop007chauhan Call me jio customer sarvice tems
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Abhradip chakraborty (@Abhra100) reported from Kolkata, West BengalFacing Jio internet problem from very yesterday at my area ( Nimta , kol -49 ) , heard that the problem is also in different part of state , we user pay lot of money beyond recharge , didn't expect such worse services , urgently feedback should be appreciated @JioCare @relianceji
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Shantanu Hazra (@iambulu17) reported from Hāora, West BengalWhen you'll going to sent me invite... I showed my interest since the beginning of your welcome offer .. installed latest 5G capable ios version but still not recieving 5G? Or should i port to airtel? Your MyJio app literally sucks 😡 @JioCare @reliancejio #JioTrue5GWelcomeOffer
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Sunil Damani (@skdamani7) reported from Hāora, West Bengal@JioCare The problem did not solved , yet you have confirmed that it is . Now I have a duty to call jio care every day to raise the same complaint everyday. Isnt this a incompetent of your team as its been 7 days with the same issue with not a single proper response from you.
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Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal@reliancejio #JioFiber Getting worse day by day. Entire day running like a tortoise. Thn the 5ghz band doesn't work well even after u sit beside the router. Asked to change the router bt no executive agreed to do so cz for them it's ok having no issue . Planning to terminate.
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Raaz (@horrorgaming117) reported from Kolkata, West BengalIn my area inter connection is very slow. @reliancejio #jio
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Mandy Singh... (@surdystough) reported from Kolkata, West Bengal@reliancejio Jio fibre not working and on top of that no response from CM care...bravo jio
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Asif khan (@AsifkhanAisf) reported from Kolkata, West Bengal@JioCare hello my name is ASIF my jiofiber recharge is 8 November plans 399 rs but since last 3 day not available net our refund your customer care number not available #JioFiber #jiocare pls resolve I requested.
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Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal@JioCare It's more than 110 hour without jio network in our locality. Till Jio said keep patience????????? Shame shame
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rithik Mahajan (@rithik_09) reported@JioCare So is it my problem or jios problem? Is there a resolution or should i keep waiting?
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Anubhav Audhya (@AudhyaAnubhav) reported@reliancejio @JioCare @reliancegroup This is the 4th time in a month my jiofibre is down.On an avg it is taking upto 4-5days to resolve but again there is another issue.Technicians not answering ph calls.They are rescheduling visits on their own.Need an escalation for this asap
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I_m_Anwesh (@AnweshkuNayak) reported@JioCare Since yesterday I’n facing Internet issues in my area & it’s coming for 1 hour and going for 2 hours. Not able to connect with your agent too. Kindly please look into this, shared the details in DM. I trusted over Airtel and expected a better service. #jio #jioairfiber
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Ardra... (@Dradra27042776) reported@reliancejio @TRAI @DoT_India Extremely disappointing experience with JioFiber. I emailed Jio on Aug 8 requesting cancellation effective from the Aug 11 billing cycle. On Aug 10, I received a call regarding request no SR00003DO8FJ and clearly confirmed that I wanted to cancel.
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pk (@kpandi1111) reported@JioCare @JioCare start private message.. For this problem I can't pay for verified user..
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𝙼𝚘𝚗𝚞 𝙶𝚞𝚙𝚝𝚊 🇮🇳 (@monuguptasrk) reported@Neend_Ki_Rani @JioCare Same problem
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pawan (@pawan1065591465) reportedNo internet cannact Bad service @JioCare
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Shoeb (@TheDarkDevil772) reported@JioCare Dear JioFiber @JioCare It's already August 13, 2026, and no engineer visited my location I coordinated with your local representative regarding the installation,they told me that my building ID had been deleted. Whether this is an issue on your end or your representative's,?
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toral shah (@toralsh45897700) reported@JioCare i hv been repeatedly complaining about air fiber...0ut of 1month. 15days ur airfiber is not working..this is really a serious concern..pls refund our money..as we no more need ur service...more over we hv complained thousand times for this issue
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Jignesh Patel (@Jignesh151188) reportedDear @JioCare I have placed relocation order via app. It has to be resolved on 11th Aug till date no update no show. Tried to call your customer care number automated reply your order has been cancelled. Via app order tracking its -in progress. Please help me to resolve ASAP.