Reliance Jio outages and service status in Sluice Gate, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Sluice Gate, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 13, 7:25 PM GMT+5:30.
- Internet (55%)
- Wi-fi (27%)
- Phone (11%)
- Total Blackout (6%)
- E-mail (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sluice Gate, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sluice Gate, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 13: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sluice Gate, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 7 hours ago |
|
Kolkata
|
Internet | 16 hours ago |
|
Kolkata
|
Phone | 1 day ago |
|
Kolkata
|
Wi-fi | 2 days ago |
|
Kolkata
|
Internet | 2 days ago |
|
Kolkata
|
Total Blackout | 3 days ago |
Nearby cities with recent reports
12 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sluice Gate, West Bengal
Latest outage, problems and issue reports in Sluice Gate and nearby locations:
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Souvik Paul (@MyNameIsSPaul) reported from Pānchuria, West Bengal.@reliancejio Jiofiber internet connection is down at the Kestopur Area Kolkata. Please send support immediately. We are trying to connect to support via chat, but continuously asking for troubleshooting my device..
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@JioCare Already in touch with DM. No resolution till
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Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal@JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562
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Mr_Mitra (@Sourav3ullasshh) reported from Kolkata, West Bengalfrom yesterday my jio fiber not working several time i called customer care and technician. till now not working .my work online school all were hampered . tomorrow 6:30 am my office log in time . worst service With reference to Service Request Number SR00001BP4IF.@JioCare
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal@JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection if sharing it through a mobile hotspot?
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Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal@JioCare waiting for refund since 6th October. DO YOU CARE Dear Customer, refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days.
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सुमित Kaushik (@sumit2103) reported from Kolkata, West BengalStop looting ppl and their money in the name of good service, it’s very astonishing that @reliancejio is going like other operators, need to recheck your credibility now.
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Harshul Arora (@harshularora29) reported from Kolkata, West Bengal@Vivo_India @JioCare using #vivox80 frequently facing 5g network disconnection. My Numb is not reachable by friends and family. Jio says to switch off VOWIFI to receive Voice services seamlessly.Does this solve the problem?? Please discuss among yourself. Hv rest network setting
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Smk (@Smk97555104) reported from Hāora, West Bengal@JioCare Yes, this will not solve, untill you install a tower in my building, or some wired connection from your tower. Cc is not at all responsive and evry time their recorder says we are looking faster resolution for net speed. Without speedy net, nobody is hero
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Chandan Bag (@Chandan42926074) reported from Kolkata, West Bengal@reliancejio Useless jio 5g, My area is already covered jio 5g But i don't get invitation in my number, and i click to many times for i am interested,If you don't give invitation so why you tell jio 5g welcome offer all, useless your customer team, and your 5g.. #JioTrue5G #Jio #reliancejio
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siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal@reliancejio I have raised a complaint for the issue of no network ,but problem was not solve and complains were closed automatically my refrence numbers please check or I will port to AIRTEL (SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF).
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SUMANTO DE (@Sumantodeishere) reported from Pānchuria, West Bengal@JioCare This is a common question, I know. Pathetic experience with your service.
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Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal@JioCare I had called your support desk for a certain issue where the person who answered said that she would transfer my call to the concern dept after listenning to my query and then the call was on hold for like 18 mins but no one connected! Is this the kind of service you
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Prasenjit das (@PEastbengalian) reported from Hāora, West Bengal@reliancejio First improve your 4G then do all 5G kind of stuff 4G is working like 3G and you are going for 5G ... improve your network first .
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Sanjay Sengupta (@SanjayS83328754) reported from Ghusuri, West Bengal@Airtel_Presence I am unhappy with ur service , after several complaints no resolution .. Switching to Jio @JioCare
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@JioCare @geekyranjit Hi Bodhi, If we normal consumers ask for the Jio 5G Welcome Offer on Twitter you don't give it to us and give only scripted bot response but to YouTuber you are providing it on priority basis just by asking for it once only! At least we deserve proper support from humans not bots
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Shailesh (@shai171) reported from Kolkata, West Bengal@JioCare @reliancejio @reliancejio Hello JIO, it's quite disheartening to have the worst of services. My jio fiber is faulty and after repeated complaints, issue is still not resolved pl help 3379605165 my jio no
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Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal@reliancejio Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.
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Dipak Nayak (ସ୍ଵାଭିମାନୀ ଓଡିଆ) (@djdcodeofficial) reported from Pānchuria, West Bengal@reliancejio @JioCare @JioFiberVoice JIOFi device showing no internet even after recharging. Kindly help..Urgent #sos Number: 8618149161
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Shantanu Hazra (@iambulu17) reported from Hāora, West BengalWhen you'll going to sent me invite... I showed my interest since the beginning of your welcome offer .. installed latest 5G capable ios version but still not recieving 5G? Or should i port to airtel? Your MyJio app literally sucks 😡 @JioCare @reliancejio #JioTrue5GWelcomeOffer
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Avish Shah 🇮🇳 (@avishshah99) reportedIs there any human working for customers or just an AI who never seen to solve problem but just give deadlines and never fulfill it? @JioCare
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jodhpurwarrior (@jodhpurwarrior) reported@jiocare @jiofibercare wifi down since Saturday morning, no assistance from your app or local technicians. We pay our bills on time and this is the service we get??
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Ram Mishra (@mishra1969) reported@JioCare shameful jio care . Change your name to jio , we don’t care. Your chats are useless and provide no solution.
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ramesh (@rameshsheelam) reportedSR000036PTXB SR000037SCQN SR000038UOHP SR000039F5WP SR00003AQZBH One simple question, @JioCare Why did you create so many reference numbers for a small refund? I guess these reference numbers are proof of your inability to resolve a simple issue, not proof of customer support
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Ganesh Prasad Bhat (@GaneshPrasadBh2) reported@JioCare I just confirmed no one has reached out to society for permission. All vague answers. No resolution from last 7 days..
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Himanshu Rana (@himanshuRana20) reported@reliancejio @JioCare internet is not working since 7 days. You are working on fixing but you are not able to solve. @consumercourtin please help they gave me 6 month connection and not giving the service.
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Karan Java (@sindhibhau) reported@reliancejio @JioCare With reference to Service Request number SR00002MK46A for your JioFixedVoice Number connection having JioFixedVoice Number we have scheduled an appointment with a Jio service engineer at your premises on 14-Jul-2026 between 13:30:00 - 14:30:00.
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Subhan De (@de_subhan_1000) reported@JioCare On 13 June, the visit was rescheduled to 14 June, 3 PM. Customer care promised a technician callback within 30 minutes, but even after an hour, no one contacted me.
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R.Sriram Varadarajan (@sri_varad) reported@JioCare @reliancejio @MukeshAmbani_ A "system limitation" cannot justify 6+ days without assigning an engineer. If Jio's systems cannot schedule a technician for nearly a week, that is a serious operational failure—not the customer's problem. Every missed apmt has been on Jio's side, without even a courtesy call.
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Ranjan Somani (@RanjanSoma12635) reported@JioCare @reliancejio My JioAirFiber has been down for the last 12 days due to rain. Despite repeated complaints, no timely support was provided. Now that an engineer finally visited, I was charged ₹349 for an adapter, even though your device was damaged because of rain.