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Reliance Jio

Reliance Jio outages and service status in Sluice Gate, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Sluice Gate, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 26, 11:18 AM GMT+5:30.
  • 71% Internet (71%)
  • 18% Wi-fi (18%)
  • 6% Total Blackout (6%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sluice Gate, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sluice Gate, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 26: Problems at Reliance Jio

Reliance Jio is having issues since 03:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sluice Gate, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Wi-fi 10 hours ago
Kolkata Internet 3 days ago
Kolkata Internet 3 days ago
Kolkata Internet 4 days ago
Kolkata Total Blackout 4 days ago
Kolkata Internet 7 days ago

Nearby cities with recent reports

Kolkata

5 recent signals

10 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sluice Gate, West Bengal

Latest outage, problems and issue reports in Sluice Gate and nearby locations:

  • Shrinivas74
    Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal

    @JioCare waiting for refund since 6th October. DO YOU CARE Dear Customer, refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days.

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal

    @JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection speed if sharing it through a mobile hotspot?

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @JioCare @geekyranjit Jio is providing proper support to only verified twitter handle celebrities & not to common citizens. For us only bots are being deployed for support! 😤

  • ChakChinmoy
    Chinmoy Chakraborty (@ChakChinmoy) reported from Pānchuria, West Bengal

    @JioCare Internet speed of JIO network is drastically poor in Shapoorji Pallonji Area near Kolkata (PIN code 700135). Please resolve. So many customers are porting ther connection to other mobile service providers mainly Airtel Bharati.

  • RitabrataDass
    Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal

    @JioCare one of the worst customer service. Actually the worst. Now some useless employe will reply to this and ask me to DM my problem, and then they don't respond. Their owner is not on a social media platform because he knows how ****** his network is.

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @nijoshi @reliancejio @JioCare What kind of SMS? I never received any such SMS 🤷🏻. Even I use the MyJio app!!

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    @JioCare This problem is not from today it is a long time problem yet I have never seen any attempt from the company to fix it. The excuse you're giving means I'll move my home away from my place now just to get a better network right?is it not funny??

  • CinemaNefertiti
    dwaipayan (@CinemaNefertiti) reported from Kolkata, West Bengal

    @MKBHD Wish my network provider could handle this situation @JioCare @reliancejio

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare SINCE SIX MONTHS YOUR APPLICATION SHOWING 410 ERROR, I WILL TWEET IT MORE THAN TEN TIMES, FIX THIS ISSUE OTHERWISE REFUND MY MONEY IMMEDIATELY.

  • ari89jit
    Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal

    @JioCare Madam it's 90 hours over without network, how can you said keep patience. You people definitely understand only when when same things happened with you.

  • saumya3230
    Saumya Basu (@saumya3230) reported from Kolkata, West Bengal

    @JioCare pls do something.. your network is horrible.can't make e single from my jio number..

  • rational_folk
    Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal

    @JioCare Ported my BSNL sim into Jio on 1st Feb, now this morning BSNL sim shows no network but Jio sim is still not active. Order NO0000OFQCZ6

  • skdamani7
    Sunil Damani (@skdamani7) reported from Hāora, West Bengal

    @JioCare this is to inform you that i am unable to change my jiofiber password and its open already complaint about the issue to you many times. If any illegal activity happens through the open network i won't be liable as i have already informed you many time

  • Surajit34703389
    Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal

    @JioCare My number is 7003517883 John 13 8617790993 one plus 9Pro showing 5G but not working same with 9038445367 with one plus & 8584035448 with iPhone 13

  • mahendr59250939
    chef Mahendra Kumar Singh (@mahendr59250939) reported from Kolkata, West Bengal

    @reliancejio @JioCare what is the goings-on I don't think what is jio I am happy with airtel network. I am fool to use jio network ******* you data service. I am using Samsung galaxy note 10 plus premium class model but jio is heel to data service same one

  • RitabrataDass
    Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal

    @JioCare internet down for more than 4 hours now.

  • jazzaman3
    Aman Jaiswal (@jazzaman3) reported from Pānchuria, West Bengal

    Hi @reliancejio Please before launching 5G.. at least improve 4G.. 4G is not working good.. @ViBusinessIndia (VI) is faster than #Jio

  • Abhra100
    Abhradip chakraborty (@Abhra100) reported from Kolkata, West Bengal

    Facing Jio internet problem from very yesterday at my area ( Nimta , kol -49 ) , heard that the problem is also in different part of state , we user pay lot of money beyond recharge , didn't expect such worse services , urgently feedback should be appreciated @JioCare @relianceji

  • shahdarshil
    Darshil Shah (@shahdarshil) reported from Hāora, West Bengal

    @reliancejio @JioCare #jiofiber Worst ever service, the sales officer took money and now for installation they are just giving excuses....

  • MyNameIsSPaul
    Souvik Paul (@MyNameIsSPaul) reported from Pānchuria, West Bengal

    .@reliancejio Jiofiber internet connection is down at the Kestopur Area Kolkata. Please send support immediately. We are trying to connect to support via chat, but continuously asking for troubleshooting my device..

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • imkthakkar
    Kashyap Thakkar (@imkthakkar) reported

    @TRAI @JioCare Its completely wrong practice by Jio fiber prepaid plan they have credited 1499 plan and instead of 399 plan. I have registered complaint immediately but they are refusing to pay my money back.

  • satyenm
    Satyen Melwani (@satyenm) reported

    @JioCare This is no help. Already been through your call center and your website and registered my interest. It's almost as if no one can get this done. or there is not interest.

  • Cdeepmalav
    Deepak Malav (@Cdeepmalav) reported

    @JioCare @JioCare you are here to help but not helping anything. Just playing the game of closing and opening of the SR. That's it nothing else. Let me know how to get it escalate for this with your higher authorities?

  • _jsuratwala
    ‎ᒍIIGNESH SᑌᖇᗩTᗯᗩᒪᗩ (@_jsuratwala) reported

    @reliancejio No network 26/08/2026

  • shabul_mohd
    Mohd Shabul (@shabul_mohd) reported

    @JioCare It's been more than 10 days people are facing network connectivity issue in our are. Voice is totally breaking up on call. 13 of known requested for PORT to Airtel. I don't know what services you provide. Out locality: Mugalmajra, Post- Punwarka, Saharanpur 247120

  • arpitdhn98
    Arpit Jindal (@arpitdhn98) reported

    @JioCare @JioCare Well, I have been chasing this for more then a month still no resolutionl You tell how logn should i wait for the network improvement. Everyday I have to tweet, but the company is not giving the FTTH connection to our scoiety.

  • ShubhenduBanik
    শুভেন্দু বণিক (@ShubhenduBanik) reported

    @UIDAI I am currently using a mobile number that is still linked to an unknown person's Aadhaar, and I am receiving their Aadhaar OTPs. Please help remove the previous Aadhaar association. 🥲 @JioCare @reliancejio

  • soumyadip_98
    bsoumyadip98 (@soumyadip_98) reported

    My Jio gigafibre is not working for 3 days now. Technician who visited is saying router needs replacement. Router is green but majority sites not working. Have raised service request again but nobody arrived. Look into the matter @reliancejio @JioCare

  • sanjaypanday
    Cool Ponds™️🇮🇳 (@sanjaypanday) reported

    @JioCare Internet Fiber service is down since last 4 hours and your customer care has no information. Asking me to reboot when the entire complex of 500 is disconnected. What’s happening in Mumbai?

  • SaujanyaChaudh4
    Saujanya Chaudhary (@SaujanyaChaudh4) reported

    @JioCare Dear Customer, Thank you for your payment of Rs. 99.0 against JioAirFiber Booking No. LR0000168IYI with Transaction ID : 20260814210560000295100981189380538. A voucher worth Rs. 99.0 will be credited to your MyJio account shortly. @JioCare please resolve this or refund my money