Reliance Jio outages and service status in Sluice Gate, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Sluice Gate, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 11, 5:26 AM GMT+5:30.
- Internet (58%)
- Wi-fi (25%)
- Phone (10%)
- Total Blackout (6%)
- E-mail (1%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sluice Gate, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sluice Gate, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 11: Problems at Reliance Jio
Reliance Jio is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sluice Gate, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Total Blackout | 16 hours ago |
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Kolkata
|
Total Blackout | 1 day ago |
|
Kolkata
|
Internet | 3 days ago |
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Kolkata
|
Wi-fi | 3 days ago |
|
Kolkata
|
Internet | 4 days ago |
|
Kolkata
|
Phone | 4 days ago |
Nearby cities with recent reports
10 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sluice Gate, West Bengal
Latest outage, problems and issue reports in Sluice Gate and nearby locations:
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#theindianscouser (@arghyadgupta) reported from Kolkata, West Bengal@JioFiberVoice @reliancejio @JioCare i am using fiber for 1 year now. Suddenly there is latency and everything is getting disconnected. Customer care doesnt understand a thing abt latency. No knowledge cant speak properly. Its so frustrating. Selling fiber with this quality?
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Sourav Mukherjee (@TweetedBySourav) reported from Kolkata, West BengalNo doubt @reliancejio @JioCare has turned out to be a delightful world class customer service provider. Had a long pending #JioFibre issue smoothly solved within minutes over a whatsapp chat. Cheers to their support team
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Raaz (@horrorgaming117) reported from Kolkata, West BengalIn my area inter connection is very slow. @reliancejio #jio
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Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal@JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562
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Rahul kumar singh (@_rahul_rahul) reported from Kolkata, West Bengal@JioCare last 1 year back I log a complaint about the network and data usage issue in my area. But no resolve came.ehat you want. Last week I tweet you back and you complaint to block my account
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Subhajit sharma (@Subhaji_9504) reported from Kolkata, West Bengal@reliancejio had requested jio fiber to be installed at home in Kolkata, upon checking the technician informed that the nearest connection box was broken, am trying to get a refund, also interestingly no call is going thru my registered mobile number to the call centre...
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@JioCare This problem is not from today it is a long time problem yet I have never seen any attempt from the company to fix it. The excuse you're giving means I'll move my home away from my place now just to get a better network right?is it not funny??
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siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal@reliancejio I have raised a complaint for the issue of no network with(SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF). No action taken yet
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Siddharth Bhattacharya (@Turboinvesting) reported from Pānchuria, West Bengal@JioCare Hi I couldn’t connect to Customer Care. Can an Inactive Jio No be reactivated?
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Mandy Singh... (@surdystough) reported from Ghusuri, West Bengal@reliancejio you have serious issues with your network, cant even watch IPL properly, ideally money should be deducted from your monthly charges..
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal@JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection if sharing it through a mobile hotspot?
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Prasanjit (@Prasanj19782888) reported from Kolkata, West BengalWhy my internet speed is slow @JioCare it's happening since long time. You are talking about 5G here my 4G is speed is so slow that I am unable to text a message. Resolve this ASAP #Jiodown @JioCare
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INDRANIL (@indranild1974) reported from Pānchuria, West Bengal@JioCare Your engineer needs #gps to reach my place. Please help him.
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Mohit Karnani (@Mohit_Karnani95) reported from Kolkata, West Bengal@JioCare What kind of a service are you guys really providing? The technician was suppose to reach out by 8pm but still there is no call nothing form anyone! Also on calling the customer care desk you guys are asking to keep the call on hold and disconnecting later! Is this for real?
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siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal@reliancejio I have raised a complaint for the issue of no network ,but problem was not solve and complains were closed automatically my refrence numbers please check or I will port to AIRTEL (SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF).
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Mandy Singh... (@surdystough) reported from Kolkata, West Bengal@reliancejio jio wify not working properly from last few days, need to check hows Airtel doing
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Mr_Mitra (@Sourav3ullasshh) reported from Kolkata, West Bengalfrom yesterday my jio fiber not working several time i called customer care and technician. till now not working .my work online school all were hampered . tomorrow 6:30 am my office log in time . worst service With reference to Service Request Number SR00001BP4IF.@JioCare
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Harshul Arora (@harshularora29) reported from Kolkata, West Bengal@Vivo_India @JioCare using #vivox80 frequently facing 5g network disconnection. My Numb is not reachable by friends and family. Jio says to switch off VOWIFI to receive Voice services seamlessly.Does this solve the problem?? Please discuss among yourself. Hv rest network setting
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Shouvik Kapat (@e7a30401fabe4b1) reported from Kolkata, West Bengal@reliancejio Haha is it like of joke ??? Couple of month back I called jio customer care to raise service request as my broadband was not working I got superb reply “ sir please surrender your connection we can’t repair your connection “ …. This service from jio Fiber team …
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Aman Jaiswal (@jazzaman3) reported from Pānchuria, West BengalHi @reliancejio Please before launching 5G.. at least improve 4G.. 4G is not working good.. @ViBusinessIndia (VI) is faster than #Jio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Deep@gmail.com (@wpultimate) reported@JioCare Final word for Jiocare if issue not solve today (11/07/2026) then please remove your connection I don't want your service.
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Meghana (@maggisur13) reported@JioCare I hope you’re doing well bcoz my home Internet has been out of service from past 5 days. When do you think it will get reinstate?. Don’t overlook this complaint and do a good job. Done with your negligence in responding to our issue.
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Alok Anish (@alokanish5) reported@JioCare @reliancejio It’s been over a month, and my ₹1,200 relocation fee refund is still pending. I called customer care 24 times, and every time I get the same promise: “It will be processed tomorrow.” Very poor customer service. Pls process my refund immediately. #JioFiber
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Abhijeet Sen (@abhsen13111995) reported@JioCare Again the same issue. Nobody is coming.
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Stock-Matrix (@MaxsShare) reported@JioCare The engineer visited and fixed the issue, but the internet worked for only one hour. Now the same problem has occurred again. Please arrange an immediate resolution. This issue has still not been fixed properly. SERVICE NUMBER AGAIN SROOOO3AXVQJ
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Himashu Tyagi (@tyagiji2611) reported@JioCare You're replying so quickly on X. I wish your ground-level service was just as fast. On the ground, your service is absolutely zero. Extremely disappointing.Let's see how long it takes you to resolve my issue. Otherwise, I'll have to switch to another internet provider.
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राजस्थानी ऊंट (@rajasthaniunt) reported@JioCare @JioCare I have received your team's response, but the problem remains unchanged. Please let me know when the "No Internet Connection" issue that occurs during the evening and night hours will be resolved. Customers need solutions, not just ticket numbers and standard replies.
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Ashish Palav (@palav_ashish) reported@JioCare so basically no response for my resolution yet?? Almost a month now since we're chatting only chatting. Zero resolution. Zero home visit by your qualified engineer. And zero replynfrom your team since the last 5 days!! Keep it up keep it up
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Rao Vikash (@vikashrao14355) reported@JIOAIRFIBERIN @JioCare @JioChat trying to connect to Jio customer care for WiFi frequent disconnections since the last one month, but unable to connect via call or chat. It's a very worst experience. Sorry to say but if you are able to support customers then why run services.
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Ganesh Prasad Bhat (@GaneshPrasadBh2) reportedHi Team, We have raised a relocation request for jio fiber with request id SR00003AGZ3X a week back and now the request is showing closed with remarks customer not giving appointment. Its ridiculas way closing ticket by the vendor. Request your intervention here. @JioCare