Reliance Jio outages and service status in Sluice Gate, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Sluice Gate, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jun 7, 10:59 PM GMT+5:30.
- Internet (80%)
- Wi-fi (7%)
- E-mail (5%)
- Total Blackout (5%)
- Phone (3%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sluice Gate, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sluice Gate, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 7: Problems at Reliance Jio
Reliance Jio is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sluice Gate, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
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Total Blackout | 3 minutes ago |
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Kolkata
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Internet | 8 hours ago |
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Kolkata
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Internet | 14 hours ago |
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Kolkata
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Internet | 1 day ago |
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Kolkata
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Internet | 1 day ago |
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Kolkata
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Internet | 1 day ago |
Nearby cities with recent reports
18 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sluice Gate, West Bengal
Latest outage, problems and issue reports in Sluice Gate and nearby locations:
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#theindianscouser (@arghyadgupta) reported from Kolkata, West Bengal@JioFiberVoice @reliancejio @JioCare i am using fiber for 1 year now. Suddenly there is latency and everything is getting disconnected. Customer care doesnt understand a thing abt latency. No knowledge cant speak properly. Its so frustrating. Selling fiber with this quality?
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Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal@reliancejio #JioFiber Getting worse day by day. Entire day running like a tortoise. Thn the 5ghz band doesn't work well even after u sit beside the router. Asked to change the router bt no executive agreed to do so cz for them it's ok having no issue . Planning to terminate.
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@roughneck_15 @JioCare Facing the same issue if I want to work from home using my Jio 5G mobile hotspot!!
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, THAT'S LAST REQUEST AND WARNING FROM ME.
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Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal@JioCare @AkashAmbani please look at your network in Kolkata, believe it or not you are not up to the mark in mobile network, I am using both Jio & Airtel postpaid services. I took a new Airtel connection just to verify & they are really rectifying their issues, please check it
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Mohit Karnani (@Mohit_Karnani95) reported from Kolkata, West Bengal@JioCare What kind of a service are you guys really providing? The technician was suppose to reach out by 8pm but still there is no call nothing form anyone! Also on calling the customer care desk you guys are asking to keep the call on hold and disconnecting later! Is this for real?
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Brijamohan (@Badboy_TA) reported from Kolkata, West Bengal@reliancejio @JioFiberVoice My service request number is SR00001CN3TB, I had requested Jiofibre team to transfer my jiofibre to a new location, its been more than half a month and i am getting no positive reply from the team. Kindly look into this matter.
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @DagarRaghav Chutya cumpani our jio customer sarvice staaf very chutya
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AbhiB (@xfact) reported from Hāora, West Bengal@DisneyPlusHS Hi, I am a subscriber of D+HS via my JioFiber plan as well as the mobile plan, but since yesterday I am being told that I don't have any plan and should subscribe to watch content. Help! @reliancejio
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AbhiB (@xfact) reported from Hāora, West Bengal@JioCare @reliancejio 12 days since first complaint, 4 days since last tweet received with templated response of 'lookinng into concern...will get back to you' for two missing items from Jiofiber kit. Please your grievance redressal duration!
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Souvik Paul (@MyNameIsSPaul) reported from Pānchuria, West Bengal.@reliancejio Jiofiber internet connection is down at the Kestopur Area Kolkata. Please send support immediately. We are trying to connect to support via chat, but continuously asking for troubleshooting my device..
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Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal@JioCare one of the worst customer service. Actually the worst. Now some useless employe will reply to this and ask me to DM my problem, and then they don't respond. Their owner is not on a social media platform because he knows how ****** his network is.
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Prasanjit (@Prasanj19782888) reported from Kolkata, West BengalWhy my internet speed is so slow in my area @JioCare You are talking about 5G here my speed is so slow that I can't even text a message @reliancejio #Jiodown
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Sonu Ojha (@sonu__ojha) reported from Kolkata, West Bengal@reliancejio @JioCare talking about 5G and here 4G is not working properly. (tweeted using friend's hotspot)
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Sourav Mukherjee (@TweetedBySourav) reported from Kolkata, West BengalNo doubt @reliancejio @JioCare has turned out to be a delightful world class customer service provider. Had a long pending #JioFibre issue smoothly solved within minutes over a whatsapp chat. Cheers to their support team
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chakRa (@emailtorakesh) reported from Kolkata, West Bengal@JioCare @airtelindia Atleast have some decency morons, terminate the connection and refund. Without rescheduling it to eternity. Hi, your request no 10056110621 has been assigned to engineer Safikul Gazi. He will be visiting your premises between (28 June 2022 04:00:00 PM)
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@JioCare This problem is not from today it is a long time problem yet I have never seen any attempt from the company to fix it. The excuse you're giving means I'll move my home away from my place now just to get a better network right?is it not funny??
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Sumant (@thesumantjswl) reported from Pānchuria, West Bengal@JioCare I had a talk with 2 Jio service guys. They are pitching me to do new installations instead of relocation or else it will take 15 days to relocate. (Relocation area is but 5-6 buildings away) Is that Ethical?
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Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal@JioCare Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.
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Sunil Damani (@skdamani7) reported from Hāora, West Bengal@JioCare this is to inform you that i am unable to change my jiofiber password and its open already complaint about the issue to you many times. If any illegal activity happens through the open network i won't be liable as i have already informed you many time
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ayan Nandigrami (@nandigrami) reported@reliancejio @JioCare I have a mobile number 7477710744 but today when I want to recharge it in my jio app it's showing wrong network provider kindly tell me can I able to recharge on that number because previously it was a jio number kindly help me on it how I can re-activate it
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Prashant Rege (@prashantrege) reported@JioCare Your Jio Fiber service is down for the last 4 days odd and just sending messages to reinstate the service in next 12 hours...is this a new way of earning money by fleecing Customers every month with service failures for a few days..Sickening to Trust Jio.
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Arun Verma (@arunverrma) reported@JioCare Does it really take a week for you to fix it? That’s the reason people are leaving jio and moving to airtel. Pathetic service.
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Ashish Rawool (@ashish_rawool) reported@both_best101 @JioCare Worst customer service. Even i faced this.. Support keeps sending scripted replies every time, citing some so-called DOT regulations instead of actually resolving the issue.
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Aman Kumar (@amankumar210496) reported@JioCare Already have checked and this is the worst reply. You are Sharing youtube video on how to redeem voucher. That is well know to me. Have u read issue details and 4 day conversation? You all atleast read issue then reply ..or just say Resolution is not possible or just say NO. Hell
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Thomas Joy (@thomasjoyk) reported@JioCare I appreciate you have opened the service request again. But I can see that the visit is scheduled on 9th that means my problem will not be solved for at least 8 days that is almost 1/3 of the billing period. Do you think this is acceptable?
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Ashish Hake (@ashishhake_) reported@JioCare I get this reply evry time frm the customer care but there is no ETA. No responsibility. I don't even know why it's taking so much time. If installation is taking this much time then god help jio customer if there is some issue. I m thinking to cancel my request.
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nick (@Nick_N_Shah) reported@JioCare shubham/vidhi/others you guys keep msging you are working on will update on my SR. So my service request number is SR000037QIWB. I will receive an update by 2026-06-07T21:23:39. Pls give me in detail update and not just word UPDATE pls. I am waiting here or in DM🤨
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Dr.Awanish Kumar Rai (Ph.d) (@DrAwanishkumar) reported@reliancejio Despite raising complaints multiple times, no action has been taken. We are only receiving assurances while the network issue continues. Please resolve this urgently. @JioCare
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Rahul Shah (@rahul_shah73) reported@JioCare As of now, the voucher is not available in my MyJio app. Please credit all the five vouchers as I am waiting for this else I’ll convert my Jio Fibre to Airtel because they are giving better resolution and support.