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Reliance Jio

Reliance Jio outages and service status in Sluice Gate, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Sluice Gate, including 1 direct report.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Apr 29, 7:57 AM GMT+5:30.
  • 80% Internet (80%)
  • 7% E-mail (7%)
  • 5% Wi-fi (5%)
  • 4% Total Blackout (4%)
  • 3% Phone (3%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sluice Gate, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sluice Gate, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 29: Problems at Reliance Jio

Reliance Jio is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sluice Gate, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Ghusuri.

CityProblem TypeReport Time
Kolkata Internet 7 hours ago
Kolkata Internet 1 day ago
Kolkata Phone 2 days ago
Kolkata Internet 3 days ago
Kolkata Internet 4 days ago
Kolkata Total Blackout 4 days ago

Nearby cities with recent reports

Kolkata

18 recent signals

7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sluice Gate, West Bengal

Latest outage, problems and issue reports in Sluice Gate and nearby locations:

  • ppdas1968
    Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal

    @JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562

  • siddharthdaga20
    siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal

    @reliancejio I have raised a complaint for the issue of no network with(SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF). No action taken yet

  • arpan_roy
    Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal

    @reliancejio Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.

  • Subhaji_9504
    Subhajit sharma (@Subhaji_9504) reported from Kolkata, West Bengal

    @reliancejio had requested jio fiber to be installed at home in Kolkata, upon checking the technician informed that the nearest connection box was broken, am trying to get a refund, also interestingly no call is going thru my registered mobile number to the call centre...

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @JioCare @geekyranjit Hi Bodhi, If we normal consumers ask for the Jio 5G Welcome Offer on Twitter you don't give it to us and give only scripted bot response but to YouTuber you are providing it on priority basis just by asking for it once only! At least we deserve proper support from humans not bots

  • ari89jit
    Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal

    @JioCare Madam it's 90 hours over without network, how can you said keep patience. You people definitely understand only when when same things happened with you.

  • Sumantodeishere
    SUMANTO DE (@Sumantodeishere) reported from Pānchuria, West Bengal

    @JioCare This is a common question, I know. Pathetic experience with your service.

  • mahendr59250939
    chef Mahendra Kumar Singh (@mahendr59250939) reported from Kolkata, West Bengal

    @reliancejio @JioCare what is the goings-on I don't think what is jio I am happy with airtel network. I am fool to use jio network ******* you data service. I am using Samsung galaxy note 10 plus premium class model but jio is heel to data service same one

  • horrorgaming117
    Raaz (@horrorgaming117) reported from Kolkata, West Bengal

    In my area inter connection is very slow. @reliancejio #jio

  • shahdarshil
    Darshil Shah (@shahdarshil) reported from Hāora, West Bengal

    @reliancejio @JioCare #jiofiber Worst ever service, the sales officer took money and now for installation they are just giving excuses....

  • sampan_singh10
    Sampan Singh (@sampan_singh10) reported from Pānchuria, West Bengal

    @JioCare my jio fiber plan is ending tomorrow can you extend it till 30 june as My salary will be credited on that day!! After that i will recharge it its a humble request I am a loyal customer +913335588008 register name is aishwarya singh @reliancejio #JioFiber

  • surdystough
    Mandy Singh... (@surdystough) reported from Kolkata, West Bengal

    @reliancejio Jio fibre not working and on top of that no response from CM care...bravo jio

  • LokasisG
    Lokasis Ghorai (@LokasisG) reported from Hāora, West Bengal

    @JioCare I have shared details, already lodged a complain: MR00015IN2JC . But I don't expect any resolution from you, as I have already lost all faith in your service.

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549

  • Surajit34703389
    Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal

    @JioCare @AkashAmbani please look at your network in Kolkata, believe it or not you are not up to the mark in mobile network, I am using both Jio & Airtel postpaid services. I took a new Airtel connection just to verify & they are really rectifying their issues, please check it

  • yash_nathvani
    Yash Nathvani (@yash_nathvani) reported from Kolkata, West Bengal

    Post my advance payment that I made for six months for your services, I am bound to surrender all my accounts with Airtel and shift to a local service provider or @reliancejio @airtelindia @Airtel_Presence

  • travellerAmit
    amit sengupta vlogs 📷 (@travellerAmit) reported from Kolkata, West Bengal

    @JioCare Thanks team but no need to call. Just tell me the age limit for you to issue a new sim card

  • djdcodeofficial
    Dipak Nayak (ସ୍ଵାଭିମାନୀ ଓଡିଆ) (@djdcodeofficial) reported from Pānchuria, West Bengal

    @reliancejio @JioCare @JioFiberVoice JIOFi device showing no internet even after recharging. Kindly help..Urgent #sos Number: 8618149161

  • Shrinivas74
    Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal

    @JioCare waiting for refund since 6th October. DO YOU CARE Dear Customer, refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days.

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal

    @JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection speed if sharing it through a mobile hotspot?

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • mohanish_sahoo
    Mohanish Sahoo (@mohanish_sahoo) reported

    @JioCare See you are still trying to skip the questions! I have clearly asked about the mail ID so can you answer me that first? Look now you are disrespecting customer!!

  • Oye_Rahul
    Rahul Sobti🇮🇳 (@Oye_Rahul) reported

    @JioCare Really pathetic service, slow internet connection, raised service last week and no resolution provided till, ground team is not responding. Ticket id - SR000034ESSH

  • Chintan13394
    CHINTAN RATHOD 🇮🇳 (@Chintan13394) reported

    Jio customer care are not responding, we need information about Jio Fiber @JioCare @jiofi

  • Anu_raglko
    anurag srivastava (@Anu_raglko) reported

    @JioCare What about my last SR000034JCZV..is it closed without resolution ?@reliancejio

  • DevendraGa17943
    Devendra Gangaram Sontakke (@DevendraGa17943) reported

    @JioCare @reliancejio My Jio Fiber connection has been down since 22 April. Despite multiple complaints to customer care and escalation to appellate authority, the issue is still unresolved. No engineer visit, no resolution timeline given.This level of service is unacceptable.

  • biswamaity2305
    BiswajitMaity (@biswamaity2305) reported

    @JioCare @Akash_Ambani jio service is seriously very poor please look into it. The new service is: SR00002KS9X4

  • AmitShirvastava
    सत्य-पथ-सर्वत्र🇮🇳🚩 (@AmitShirvastava) reported

    @JioCare I think you guys don't read the message, DM is not working. eNB 3188 is the tower ID, what else you need. Assign a field engineer and have it checked.

  • AmitKaswan00000
    Amit Kaswan (@AmitKaswan00000) reported

    @JioCare Are you even reading my complaint? I said this is a FRAUD by agent Lukman Khan. I DID NOT request this. STOP this unauthorized activation immediately or I will take legal action against Jio and the agent. This is NOT an approved request, it is a CRIME

  • amandeep23442
    Amandeep Singh (@amandeep23442) reported

    @JioCare Hello jio, I want to share a problem with you. I had taken your company's mobile number on which security was taken from me, but that security has not been refunded to me yet. Please tell me a proper solution for this so that my security can be returned.

  • kumarparveen767
    Kumar Parveen (@kumarparveen767) reported

    @ji_nita87579 @reliancejio Respected Ambani, order 17555260170490764A-01. 17725443711102412A-01 Today it has been 250 days, please tell me whether the order will come or not, all Jiomart teams are representing the service and behaviour of Dhirubhai Ambani sir.