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Reliance Jio

Reliance Jio outages and service status in Sluice Gate, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 3 outage signals in the last 24 hours around Sluice Gate, including 3 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received May 15, 1:41 AM GMT+5:30.
  • 80% Internet (80%)
  • 7% E-mail (7%)
  • 7% Wi-fi (7%)
  • 4% Total Blackout (4%)
  • 2% Phone (2%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sluice Gate, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sluice Gate, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 15: Problems at Reliance Jio

Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sluice Gate, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Ghusuri.

CityProblem TypeReport Time
Kolkata Internet 9 hours ago
Kolkata Internet 13 hours ago
Kolkata Internet 15 hours ago
Kolkata Internet 2 days ago
Kolkata Internet 3 days ago
Kolkata Wi-fi 4 days ago

Nearby cities with recent reports

Kolkata

16 recent signals

9 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Sluice Gate, West Bengal

Latest outage, problems and issue reports in Sluice Gate and nearby locations:

  • Prasanj19782888
    Prasanjit (@Prasanj19782888) reported from Kolkata, West Bengal

    Why my internet speed is slow @JioCare it's happening since long time. You are talking about 5G here my 4G is speed is so slow that I am unable to text a message. Resolve this ASAP #Jiodown @JioCare

  • Shrinivas74
    Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal

    @JioCare waiting for refund since 6th October. DO YOU CARE Dear Customer, refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days.

  • surdystough
    Mandy Singh... (@surdystough) reported from Kolkata, West Bengal

    @reliancejio jio wify not working properly from last few days, need to check hows Airtel doing

  • RitabrataDass
    Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal

    @JioCare internet down for more than 4 hours now.

  • Abhra100
    Abhradip chakraborty (@Abhra100) reported from Kolkata, West Bengal

    Facing Jio internet problem from very yesterday at my area ( Nimta , kol -49 ) , heard that the problem is also in different part of state , we user pay lot of money beyond recharge , didn't expect such worse services , urgently feedback should be appreciated @JioCare @relianceji

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @JioCare @geekyranjit Jio is providing proper support to only verified twitter handle celebrities & not to common citizens. For us only bots are being deployed for support! 😤

  • HarshBiyani_
    Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCare @JioCinema pathetic, horrible, horrendous, mind-boggling, miserable, dreadful, terrible experience. #JioCinema #FIFAWorldCup #WorldCup2022

  • Surajit34703389
    Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal

    @JioCare @AkashAmbani please look at your network in Kolkata, believe it or not you are not up to the mark in mobile network, I am using both Jio & Airtel postpaid services. I took a new Airtel connection just to verify & they are really rectifying their issues, please check it

  • Ravinaa_
    Ravina (@Ravinaa_) reported from Kolkata, West Bengal

    @JioCare @dharmubaba I’ve paid for Jio Fiber twice but there’s some issue with installation (Joint box is concealed). Also Airtel wifi is soooo ****** that in a 900 sq ft home, there’s no signal in the rooms!

  • jazzaman3
    Aman Jaiswal (@jazzaman3) reported from Pānchuria, West Bengal

    Hi @reliancejio Please before launching 5G.. at least improve 4G.. 4G is not working good.. @ViBusinessIndia (VI) is faster than #Jio

  • RitabrataDass
    Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal

    @JioCare one of the worst customer service. Actually the worst. Now some useless employe will reply to this and ask me to DM my problem, and then they don't respond. Their owner is not on a social media platform because he knows how ****** his network is.

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @nijoshi @reliancejio @JioCare What kind of SMS? I never received any such SMS 🤷🏻. Even I use the MyJio app!!

  • Turboinvesting
    Siddharth Bhattacharya (@Turboinvesting) reported from Pānchuria, West Bengal

    @JioCare Hi I couldn’t connect to Customer Care. Can an Inactive Jio No be reactivated?

  • iambulu17
    Shantanu Hazra (@iambulu17) reported from Hāora, West Bengal

    When you'll going to sent me invite... I showed my interest since the beginning of your welcome offer .. installed latest 5G capable ios version but still not recieving 5G? Or should i port to airtel? Your MyJio app literally sucks 😡 @JioCare @reliancejio #JioTrue5GWelcomeOffer

  • riteshc1986
    Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal

    @JioCare I am facing issues with the maximum number. Even I'm facing calling issues.

  • impmanaskumar
    Manas K Pradhan 🇮🇳 (@impmanaskumar) reported from Kolkata, West Bengal

    @JioCare I have lost my Jio network since the time I've landed in Kolkata. Tried every tricks. Request to help.

  • sampan_singh10
    Sampan Singh (@sampan_singh10) reported from Pānchuria, West Bengal

    @JioCare my jio fiber plan is ending tomorrow can you extend it till 30 june as My salary will be credited on that day!! After that i will recharge it its a humble request I am a loyal customer +913335588008 register name is aishwarya singh @reliancejio #JioFiber

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare SINCE SIX MONTHS YOUR APPLICATION SHOWING 410 ERROR, I WILL TWEET IT MORE THAN TEN TIMES, FIX THIS ISSUE OTHERWISE REFUND MY MONEY IMMEDIATELY.

  • SamidSam5
    Samid Sam (@SamidSam5) reported from Hāora, West Bengal

    @JioCare very bad service of @reliancejio I am having problem in jio wifi since 5 days. I called many times but these people are not solving my problem plz you check your service

  • rational_folk
    Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal

    @JioCare Ported my BSNL sim into Jio on 1st Feb, now this morning BSNL sim shows no network but Jio sim is still not active. Order NO0000OFQCZ6

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • mickkhanna
    Surender khanna (@mickkhanna) reported

    @JioCare Your “service request in process” has been going on for 2 months. This is not acceptable. How can you say “if eligible for refund” when my order was cancelled, no installation was done, and your own SMS confirmed refund? Stop contradictory replies and refund ₹3332.46 immediately

  • manavtarunn
    TARUN (@manavtarunn) reported

    @JioCare Any progress on this issue rectification? Will I get extra days in my plan since the issue is from Jio's end and Jio is failing to provide resolution on time? @JioCare @reliancejio

  • Siddchaudhary02
    SIDDHARTH = सिद्धार्थ = سدھارتھا 🤍 (@Siddchaudhary02) reported

    Experiencing Worst Internet Connection With @reliancejio

  • dhirulunkad
    dhirulunkad (@dhirulunkad) reported

    @JioCare I already sent u dm.. but u never replied

  • jkpatel777
    Jishant Patel (⁠◔⁠‿⁠◔⁠) (@jkpatel777) reported

    @JioCare Day 31 of waiting for #JioAirFiber since payment. No connection yet. Calls, emails, tweets — only automated replies. No timeline, no real support, only “please wait patiently.” Unacceptable service after taking full payment. @TRAI @jagograhakjago

  • sunnythkr
    Sunny Thakur 🇮🇳 (@sunnythkr) reported

    @JioCare “Understand my concern”? That’s rich coming from u clowns aftr 30 DAYS of worst internet speed & endless excuses. Your “team is working on it”? Yeah, right probably working on how to keep scamming custmrs while pocketing money for a servic that’s deader than ur network.@JioCare

  • mickkhanna
    Surender khanna (@mickkhanna) reported

    @JioCare How can you say “if eligible for refund” when my order is already cancelled, no Jio AirFiber was installed, and I already received Jio’s SMS confirming refund within 7 business days? Refund now or I’m filing a Consumer complaint for delay & harassment. Order ID: N00001CVLH7M

  • Skumar_654
    Shivakumar (@Skumar_654) reported

    @JioCare You call 18008899999 and if possible select any number see magic. Ivrs not working. Tried many times. Call me if you want new customers @airtelindia @JioCare I shared my personal number via DM.

  • ysuiysui
    ysuiysui (@ysuiysui) reported

    @reliancejio @JioCare what is wrong with your internet connectivity? My wifi has been down since morning. Your helpline says highlight kar denge, makes us wait 15-20 minutes on a call, but does not arrange an engineer visit. Get this resolved ASAP!!! #Jio #badcustomerservicejio

  • _Faisal_Alam_
    Faisal Alam (@_Faisal_Alam_) reported

    @JioCare I want to raise a disconnection request if my SR000035QKGZ is not resolved by today... @JioCare Also I am moving to consumer court for strict action against the jio company... Hello @jagograhakjago please help to file petition against jio airfiber team