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Reliance Jio

Reliance Jio outages and service status in Sluice Gate, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Sluice Gate, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 25, 6:12 PM GMT+5:30.
  • 57% Internet (57%)
  • 24% Wi-fi (24%)
  • 10% Phone (10%)
  • 9% Total Blackout (9%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sluice Gate, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sluice Gate, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 25: Problems at Reliance Jio

Reliance Jio is having issues since 06:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sluice Gate, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 6 hours ago
Kolkata Wi-fi 1 day ago
Kolkata Internet 2 days ago
Kolkata Internet 3 days ago
Kolkata Total Blackout 3 days ago
Kolkata Wi-fi 5 days ago

Nearby cities with recent reports

Kolkata

10 recent signals

6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sluice Gate, West Bengal

Latest outage, problems and issue reports in Sluice Gate and nearby locations:

  • hratcu
    Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal

    @JioCare @reliancejio You are such a shameless company that you never keep your commitment to customers who surrendered and waiting for more than 20 days for refund. @iamarnabray

  • TweetedBySourav
    Sourav Mukherjee (@TweetedBySourav) reported from Kolkata, West Bengal

    No doubt @reliancejio @JioCare has turned out to be a delightful world class customer service provider. Had a long pending #JioFibre issue smoothly solved within minutes over a whatsapp chat. Cheers to their support team

  • Ravinaa_
    Ravina (@Ravinaa_) reported from Kolkata, West Bengal

    @JioCare @dharmubaba I’ve paid for Jio Fiber twice but there’s some issue with installation (Joint box is concealed). Also Airtel wifi is soooo ****** that in a 900 sq ft home, there’s no signal in the rooms!

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @nijoshi @reliancejio @JioCare What kind of SMS? I never received any such SMS 🤷🏻. Even I use the MyJio app!!

  • SamidSam5
    Samid Sam (@SamidSam5) reported from Hāora, West Bengal

    @JioCare very bad service of @reliancejio I am having problem in jio wifi since 5 days. I called many times but these people are not solving my problem plz you check your service

  • _rahul_rahul
    Rahul kumar singh (@_rahul_rahul) reported from Kolkata, West Bengal

    @JioCare last 1 year back I log a complaint about the network and data usage issue in my area. But no resolve came.ehat you want. Last week I tweet you back and you complaint to block my account

  • Mohit_Karnani95
    Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal

    @JioCare I had called your support desk for a certain issue where the person who answered said that she would transfer my call to the concern dept after listenning to my query and then the call was on hold for like 18 mins but no one connected! Is this the kind of service you

  • thatsmimo
    Kazi Hasan Ali (@thatsmimo) reported from Kolkata, West Bengal

    @JioCare Really stunned from service guy of jiofiber,I called him because of the internet issue, after fixing it he says we won't be able to come and fix your connection again, so better cancel your jiofiber else no one will come service you.#JioFiber @JioFiberVoice

  • sumit2103
    सुमित Kaushik (@sumit2103) reported from Kolkata, West Bengal

    Stop looting ppl and their money in the name of good service, it’s very astonishing that @reliancejio is going like other operators, need to recheck your credibility now.

  • DipayanP
    Dipayan Palit (@DipayanP) reported from Kolkata, West Bengal

    @JioCare facing frequent "connected without internet" issue on my Jio Fiber connection since last 1 months . Raised one complaint but no resolution.

  • gold_anupam
    anupam gold (@gold_anupam) reported from Pānchuria, West Bengal

    Hey @reliancejio @JioCare can you please tell me how many days it takes to relocate jiofiber. Because from last 3 days i am just receiving messages of rescheduling one day to next day. Is this the way of you guys to treat your existing customers.

  • saumya3230
    Saumya Basu (@saumya3230) reported from Kolkata, West Bengal

    @JioCare pls do something.. your network is horrible.can't make e single from my jio number..

  • Turboinvesting
    Siddharth Bhattacharya (@Turboinvesting) reported from Pānchuria, West Bengal

    @JioCare Hi I couldn’t connect to Customer Care. Can an Inactive Jio No be reactivated?

  • Juber824
    Juber Alam🇮🇳 (@Juber824) reported from Hāora, West Bengal

    i want to know.. for how many years i am using jio network.. @JioCare @reliancejio

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, THAT'S LAST REQUEST AND WARNING FROM ME.

  • Surajit34703389
    Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal

    @JioCare unfortunately we are not getting the so hyped service

  • Mohit_Karnani95
    Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal

    Tryng to connect @JioCare @reliancejio @jio_fiber but no one is connecting and my internet is not working and the device is blinking with red unstable light! I want this to be fixed asap because this issue is being faced continuously on month on month!! Take immediate action plz

  • Sumantodeishere
    SUMANTO DE (@Sumantodeishere) reported from Pānchuria, West Bengal

    @JioCare This is a common question, I know. Pathetic experience with your service.

  • riteshc1986
    Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal

    @JioCare The problem is everywhere and not at a particular place. Ever since I started 5G I'm facing this problem.

  • surdystough
    Mandy Singh... (@surdystough) reported from Kolkata, West Bengal

    @reliancejio Jio fibre not working and on top of that no response from CM care...bravo jio

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • shweta_yeole
    shweta yeole (@shweta_yeole) reported

    @JioCare Again service request is closed without any technicians visit at my place. What should i do? Your customer care executive is not able to reopen that request. They are disconnecting my calls. What to do in such case?

  • rajbhamani
    Raj L Bhamani (@rajbhamani) reported

    i had cancelled my jio fibre connection on march 2026 after multiple follow up with jio fibre since last 4months co doesn’t refund my security deposit amount jio care replied me we will help you but now they don’t feels like cheated😔 @JioCare @JioFibreCare @reliancejio

  • adherentdev
    Devbrat Shukla (@adherentdev) reported

    @JioCare Is it very difficult to schedule an engineer visit to resolve the issue? Every now and then I have to run diagnostic and end with nothing.

  • hugegain
    Rajesh Sharma (@hugegain) reported

    @JioCare Any update?? Has problem resolved ?

  • ChhedaRia
    RIA CHHEDA (@ChhedaRia) reported

    @JioCare But what i have done is filed a straight police complaint @JioCare so feel free to answer to the legal notice now

  • Being_____Farha
    ❣️ Farha ❣️️ فرہــــــــــــــــــــــا❣️ (@Being_____Farha) reported

    Veri poor network 🛜 jio @reliancejio @JioCare

  • Aadil7721
    Aadi|_ (@Aadil7721) reported

    @JioCare I did everything you said still facing the same issue. Do you even care about your customers??

  • rajbhamani
    Raj L Bhamani (@rajbhamani) reported

    i had cancelled my jio fibre connection on march 2026 after multiple follow up with jio fibre since last 4months co doesn’t refund my security deposit amount jio care replied me we will help you but now they don’t feels like cheated😔 @JioCare @JioFibreCare @reliancejio

  • iamsri47
    Sridhar (@iamsri47) reported

    These are conversations that happened to get a refund of my cancelled jio fiber connection, its been more than a month my order get cancelled but no refund from @reliancejio and @JioCare is worst in addressing such things. @TRAI Kindly make something about refund policies.

  • KSateeshKumar9
    K Sateesh Kumar (@KSateeshKumar9) reported

    @JioCare 32 hours have a passed. No Internet since then. Area manager Surya is not responding...No response from customer support on when this will be resolved. Scripted answers from Twitter handle. Such a horrible support system. Not able to connect to human agent on customer care numbe