Reliance Jio outages and service status in Sluice Gate, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 6 outage signals in the last 24 hours around Sluice Gate, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 18, 6:21 PM GMT+5:30.
- Internet (68%)
- Wi-fi (21%)
- Total Blackout (5%)
- E-mail (3%)
- Phone (3%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sluice Gate, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sluice Gate, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 18: Problems at Reliance Jio
Reliance Jio is having issues since 01:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sluice Gate, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 1 hour ago |
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Kolkata
|
Internet | 4 hours ago |
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Kolkata
|
Wi-fi | 5 hours ago |
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Kolkata
|
Internet | 20 hours ago |
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Kolkata
|
Internet | 22 hours ago |
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Kolkata
|
Internet | 22 hours ago |
Nearby cities with recent reports
11 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sluice Gate, West Bengal
Latest outage, problems and issue reports in Sluice Gate and nearby locations:
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Nilay Sanyal (@sanyalnilay) reported from Kolkata, West Bengal@JioCare inspite of full network availability most of the time callers are not getting me over phone, and i am getting their missed call alert....this is insane...
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Mohit Karnani (@Mohit_Karnani95) reported from Kolkata, West Bengal@JioCare What kind of a service are you guys really providing? The technician was suppose to reach out by 8pm but still there is no call nothing form anyone! Also on calling the customer care desk you guys are asking to keep the call on hold and disconnecting later! Is this for real?
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Lokasis Ghorai (@LokasisG) reported from Hāora, West Bengal@JioCare I have shared details, already lodged a complain: MR00015IN2JC . But I don't expect any resolution from you, as I have already lost all faith in your service.
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Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal@JioCare Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.
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सुमित Kaushik (@sumit2103) reported from Kolkata, West BengalStop looting ppl and their money in the name of good service, it’s very astonishing that @reliancejio is going like other operators, need to recheck your credibility now.
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Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal@JioCare @JioCinema seriously, this is just ridiculous. Horrible experience. #JioCinema #FIFAWorldCup #QatarWorldCup2022
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Sourav Mukherjee (@TweetedBySourav) reported from Kolkata, West BengalNo doubt @reliancejio @JioCare has turned out to be a delightful world class customer service provider. Had a long pending #JioFibre issue smoothly solved within minutes over a whatsapp chat. Cheers to their support team
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Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal@JioCare waiting for refund since 6th October. DO YOU CARE Dear Customer, refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days.
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Smk (@Smk97555104) reported from Hāora, West Bengal@JioCare Yes, this will not solve, untill you install a tower in my building, or some wired connection from your tower. Cc is not at all responsive and evry time their recorder says we are looking faster resolution for net speed. Without speedy net, nobody is hero
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SUMANTO DE (@Sumantodeishere) reported from Pānchuria, West Bengal@JioCare This is a common question, I know. Pathetic experience with your service.
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Mandy Singh... (@surdystough) reported from Kolkata, West Bengal@reliancejio Jio fibre not working and on top of that no response from CM care...bravo jio
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Subhajit sharma (@Subhaji_9504) reported from Kolkata, West Bengal@reliancejio had requested jio fiber to be installed at home in Kolkata, upon checking the technician informed that the nearest connection box was broken, am trying to get a refund, also interestingly no call is going thru my registered mobile number to the call centre...
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Juber Alam🇮🇳 (@Juber824) reported from Hāora, West BengalInternet is very slow in my area. please help me. @JioCare @reliancejio
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Shantanu Hazra (@iambulu17) reported from Hāora, West BengalWhen you'll going to sent me invite... I showed my interest since the beginning of your welcome offer .. installed latest 5G capable ios version but still not recieving 5G? Or should i port to airtel? Your MyJio app literally sucks 😡 @JioCare @reliancejio #JioTrue5GWelcomeOffer
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Abhirup Majumder (@AbhirupMajumd16) reported from Pānchuria, West BengalNo voice & data network since last 2hours. CSD is not transferring the issue to Networks team after repeated requests. No timelines offered by when can I have a resolution. What should I do now & whom should I reach ? @reliancejio @TheMukeshAmbani
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Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal@JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562
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Darshil Shah (@shahdarshil) reported from Hāora, West Bengal@reliancejio @JioCare #jiofiber Worst ever service, the sales officer took money and now for installation they are just giving excuses....
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Aman Jaiswal (@jazzaman3) reported from Pānchuria, West BengalHi @reliancejio Please before launching 5G.. at least improve 4G.. 4G is not working good.. @ViBusinessIndia (VI) is faster than #Jio
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Souvik Paul (@MyNameIsSPaul) reported from Pānchuria, West Bengal.@reliancejio Jiofiber internet connection is down at the Kestopur Area Kolkata. Please send support immediately. We are trying to connect to support via chat, but continuously asking for troubleshooting my device..
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@roughneck_15 @JioCare Facing the same issue if I want to work from home using my Jio 5G mobile hotspot!!
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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SHAYAN (@SHAYANAKHT90282) reported@JioCare I’m not living in a jungle with dense vegetation. 🤦 Just 500m away, Jio internet works perfectly, but at my hostel it drops to ~2 Mbps. The hostel has many more users now, so this clearly looks like network congestion. Please investigate traffic/load.
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UPSAINIAN... Forever (@UPSAINIAN_Trips) reportedCostly, unwarranted, not required types of Plans from @airtelindia @reliancejio are costing the people of this country along with slow and defunct network systems Can you really help?
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Manish Manjhii (@Manishmanjhii) reported@airtelindia @JioCare Notice Very bad network issue
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Prabhat Jha (@jhaprabhat27) reported@JioCare @reliancejio Team, you have already lost our patience. Your installation team initially said it was a backend issue & backend says there is no issue. Please check with i9 laptop but no one is still unable to identify the root cause so pls no more bouncing ball @Mukesh_ambani_ FYI
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Patrao (@in_patrao) reportedYes take action on @reliancejio and solve the issue
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Yash Agarwal | Samsung Brand Ambassador✨ (@yash_developer) reportedHey @reliancejio kindly give me all logout option in JioTV+ app for Android TV , after resetting I'm not able to login in my device as device limit reached. Please log out it from backend so that I can watch the TV @JioCare
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Prabhat Jha (@jhaprabhat27) reported@JioCare @reliancejio you have already lost our patience. Your installation team initially said it was a backend issue but backend team says there is no issue. Please check with i9 laptop but no one is still unable to identify the root cause. so pls no more bouncing ball
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clancy • • (@ruhm_2) reported@JioCare my internet is down since 5 hours and you randomly rescheduled my appointment to the 20th instead of today without any prior notification. Is this how you treat loyal customers? Greedy spineless company.
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koteswararao v (@Kotewararao_V) reported@TRAI @reliancejio at @DC_Ameenpur is worst
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GAGAN (@gaganxn1) reported@JioCare @reliancejio @reliancejio Business Day 16: STILL NO REFUND. After Jio failed to provide the service and the order was cancelled, you have now raised a 4th Service Request—SR00003EDPR5—instead of refunding my money. 16 working days is unacceptable. Stop the runaround. REFUND NOW.