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Reliance Jio

Reliance Jio outages and service status in Sluice Gate, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 3 outage signals in the last 24 hours around Sluice Gate, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 15, 5:45 PM GMT+5:30.
  • 53% Internet (53%)
  • 27% Wi-fi (27%)
  • 11% Phone (11%)
  • 7% Total Blackout (7%)
  • 1% E-mail (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sluice Gate, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sluice Gate, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 15: Problems at Reliance Jio

Reliance Jio is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sluice Gate, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 4 hours ago
Kolkata Internet 10 hours ago
Kolkata Total Blackout 20 hours ago
Kolkata Internet 1 day ago
Kolkata Wi-fi 2 days ago
Kolkata Internet 2 days ago

Nearby cities with recent reports

Kolkata

12 recent signals

4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Sluice Gate, West Bengal

Latest outage, problems and issue reports in Sluice Gate and nearby locations:

  • BishalD25963263
    Bishal Das (@BishalD25963263) reported from Kolkata, West Bengal

    @reliancejio @JioCare when I have call 2time in jio customer care service then they disconnected my call without any reason. After 3rd when I call the jio executive vikash Kumar threatened me and disconnect my.thats why i am changing my jio sim .

  • iamsayan00
    Evil_weeivle™ (@iamsayan00) reported from Kolkata, West Bengal

    @JioCare Wtf!! i didn't say anything to you boss I didn't tag you...i was just giving exaple of a business model....take a nap if you are feeling sleepy

  • ppdas1968
    Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal

    @JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562

  • shahdarshil
    Darshil Shah (@shahdarshil) reported from Hāora, West Bengal

    @reliancejio @JioCare #jiofiber Worst ever service, the sales officer took money and now for installation they are just giving excuses....

  • sumit2103
    सुमित Kaushik (@sumit2103) reported from Kolkata, West Bengal

    Stop looting ppl and their money in the name of good service, it’s very astonishing that @reliancejio is going like other operators, need to recheck your credibility now.

  • saumya3230
    Saumya Basu (@saumya3230) reported from Kolkata, West Bengal

    @JioCare can't make any call from my jio number . call drop, can't hear the voice of otherone who is on the line total silent..every time have to switch off my ph to make a call..worst service...pls help

  • sanyalnilay
    Nilay Sanyal (@sanyalnilay) reported from Kolkata, West Bengal

    @JioCare inspite of full network availability most of the time callers are not getting me over phone, and i am getting their missed call alert....this is insane...

  • arpan_roy
    Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal

    @JioCare Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, IT'S LAST WARNING FROM ME.

  • _rahul_rahul
    Rahul kumar singh (@_rahul_rahul) reported from Kolkata, West Bengal

    @JioCare last 1 year back I log a complaint about the network and data usage issue in my area. But no resolve came.ehat you want. Last week I tweet you back and you complaint to block my account

  • HarshBiyani_
    Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCare @JioCinema Please do something about your #WorldCup streaming. It is so, so bad. Bringing back the 2g vibes. #FIFAWorldCup #QatarWorldCup2022

  • ChakChinmoy
    Chinmoy Chakraborty (@ChakChinmoy) reported from Pānchuria, West Bengal

    @JioCare Internet speed of JIO network is drastically poor in Shapoorji Pallonji Area near Kolkata (PIN code 700135). Please resolve. So many customers are porting ther connection to other mobile service providers mainly Airtel Bharati.

  • ari89jit
    Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal

    @JioCare It's more than 110 hour without jio network in our locality. Till Jio said keep patience????????? Shame shame

  • Mohit_Karnani95
    Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal

    @JioCare I had called your support desk for a certain issue where the person who answered said that she would transfer my call to the concern dept after listenning to my query and then the call was on hold for like 18 mins but no one connected! Is this the kind of service you

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @aksh_yay @JioCare Jio Twitter support is totally run by AI based bots!!

  • skdamani7
    Sunil Damani (@skdamani7) reported from Hāora, West Bengal

    @JioCare this is to inform you that i am unable to change my jiofiber password and its open already complaint about the issue to you many times. If any illegal activity happens through the open network i won't be liable as i have already informed you many time

  • gold_anupam
    anupam gold (@gold_anupam) reported from Pānchuria, West Bengal

    Hey @reliancejio @JioCare can you please tell me how many days it takes to relocate jiofiber. Because from last 3 days i am just receiving messages of rescheduling one day to next day. Is this the way of you guys to treat your existing customers.

  • Prasanj19782888
    Prasanjit (@Prasanj19782888) reported from Kolkata, West Bengal

    Why my internet speed is so slow in my area @JioCare You are talking about 5G here my speed is so slow that I can't even text a message @reliancejio #Jiodown

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare SINCE SIX MONTHS YOUR APPLICATION SHOWING 410 ERROR, I WILL TWEET IT MORE THAN TEN TIMES, FIX THIS ISSUE OTHERWISE REFUND MY MONEY IMMEDIATELY.

  • ARNABSA09120912
    ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West Bengal

    Fraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • naresh9368
    seelam naresh (@naresh9368) reported

    @JioCare This is a refund issue, not a technician visit issue. I am not even in Bengaluru anymore. Please stop sending irrelevant automated messages and process my ₹3,300 refund. It's been almost a year.

  • mathsbyabhinav
    Abhinav Rajput (@mathsbyabhinav) reported

    @JioCare Your Customer care told me two to three times that engineer is about to visit in 10-15 minutes, just cheked my detail i have called your team 6 tms in last 24 hrs just send the technician as soon as possible dont give false hope live your so called customer support team @JioCare

  • thesaikatdas
    Saikat Das (@thesaikatdas) reported

    Why @JioCare why 4G network is not working in the 5G handset. 😡😡😡😡😡🤬🤬🤬

  • Muneshpradhan1
    Munesh pradhan (@Muneshpradhan1) reported

    @JioCare @reliancejio last 3-4 days jio network complete down . Internet speed down facing call drop. Area pin code 767030 at - samara . Already complaint regarding this but reply form jio care via 198 @AkashMAmbani we pay 4g but net speed below 50kbps.

  • SIDDHARTHASARM6
    SIDDHARTHA SARMA (@SIDDHARTHASARM6) reported

    Dear @JioCare @jio_fiber My Jiofiber Connection was disrupted on 13th July and I have raised issue on 13 July which was resolved after 3days on 16th July afternoon. Again the connection was disrupted on 16th July evening. Please help Complain No. SR00002MJTVS & SR00003BCTS9.

  • cherryvivek
    Vivek Chennuri (@cherryvivek) reported

    @JioCare @JioCare seems like reaching out to you is of no help.

  • SunielBMenon
    Sunil Menon (@SunielBMenon) reported

    @JioCare Wow what service the technician instead of attending to complaints says it's not in his line of duty and did not turn up. It should not be Jio but Jao. Lousy service and employees they don't care as they feel there is no other choice for people. In India you can get away easily.

  • Sendhurkarthik
    Sendhurkarthik (@Sendhurkarthik) reported

    @JioCare @JioCare ​Hi, I need this escalated to high priority immediately. My service has been down for over 24 hours. The app is not letting me reschedule because "no slots are available," and I am stuck. ​Now forced to pay extra for mobile data packs just to stay online.

  • Shoukathkk
    Shoukath (@Shoukathkk) reported

    @reliancejio @JioCare Hello Jio, I requested a new JioFiber connection and received an SMS with the contact details of your representative. I even called the person mentioned, but unfortunately, he showed no interest in speaking with me or assisting with my request. Is this the standard level of customer service from Jio, or is this only in Kochi? Very disappointing for someone trying to become a new Jio customer. Attaching the SMS for your reference. Dear Customer, Our representative Abhimanyu Ms (Mob- 9961xxx656) will contact you for an appointment. Please share OTP 30XX76 with the representative only AFTER Booking Reference Number or Order Registration Number (ORN) is generated. Thank You, Team JioFiber

  • Atulraigreat
    Atul rai 🇮🇳 (@Atulraigreat) reported

    @JioCare Internet speed too slow also my call is getting disconnected frequently, sometimes showing network in full network bandwidth also . Pls fix this @JioCare