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Reliance Jio

Reliance Jio outages and service status in Sluice Gate, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Sluice Gate, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 8, 9:49 PM GMT+5:30.
  • 64% Internet (64%)
  • 23% Wi-fi (23%)
  • 9% Phone (9%)
  • 3% Total Blackout (3%)
  • 1% E-mail (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sluice Gate, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sluice Gate, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 8: Problems at Reliance Jio

Reliance Jio is having issues since 11:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sluice Gate, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 7 hours ago
Kolkata Wi-fi 15 hours ago
Kolkata Internet 1 day ago
Kolkata Phone 1 day ago
Kolkata Internet 1 day ago
Kolkata Wi-fi 2 days ago

Nearby cities with recent reports

Kolkata

11 recent signals

7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Sluice Gate, West Bengal

Latest outage, problems and issue reports in Sluice Gate and nearby locations:

  • iamjewelsaha
    Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal

    @reliancejio #JioFiber Getting worse day by day. Entire day running like a tortoise. Thn the 5ghz band doesn't work well even after u sit beside the router. Asked to change the router bt no executive agreed to do so cz for them it's ok having no issue . Planning to terminate.

  • ppdas1968
    Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal

    @JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    @JioCare This problem is not from today it is a long time problem yet I have never seen any attempt from the company to fix it. The excuse you're giving means I'll move my home away from my place now just to get a better network right?is it not funny??

  • skdamani7
    Sunil Damani (@skdamani7) reported from Hāora, West Bengal

    @JioCare The problem did not solved , yet you have confirmed that it is . Now I have a duty to call jio care every day to raise the same complaint everyday. Isnt this a incompetent of your team as its been 7 days with the same issue with not a single proper response from you.

  • PRA1010
    Pra Bhu (@PRA1010) reported from Hāora, West Bengal

    @reliancejio @JioCare Team can you check this plz. @Zoho #mail, #workdrive clients on my laptop in not working properly when I am using hotspot through my mobile using #JioTrue5G. While it's working fine on other internets. Kindly check.

  • shahdarshil
    Darshil Shah (@shahdarshil) reported from Hāora, West Bengal

    @reliancejio @JioCare #jiofiber Worst ever service, the sales officer took money and now for installation they are just giving excuses....

  • CinemaNefertiti
    dwaipayan (@CinemaNefertiti) reported from Kolkata, West Bengal

    @MKBHD Wish my network provider could handle this situation @JioCare @reliancejio

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    @Airtel_Presence & @JioCare If I port into your network, what is the first mandatory recharge value required? Please inform me via DM.

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    After launch of #5G, I wished to experience at least once; #Jio @reliancejio "CLAIMED" launch in #Kolkata but I didn't see signal. It'll be shocking if 5G reaches me after 2-3 years of launch by PM @PMOIndia @narendramodi ji. Millions already bought 5G handsets, needs upgrading

  • HarshBiyani_
    Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCare @JioCinema pathetic, horrible, horrendous, mind-boggling, miserable, dreadful, terrible experience. #JioCinema #FIFAWorldCup #WorldCup2022

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @JioCare @geekyranjit Jio is providing proper support to only verified twitter handle celebrities & not to common citizens. For us only bots are being deployed for support! 😤

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @roughneck_15 @JioCare Facing the same issue if I want to work from home using my Jio 5G mobile hotspot!!

  • SamidSam5
    Samid Sam (@SamidSam5) reported from Hāora, West Bengal

    @JioCare very bad service of @reliancejio I am having problem in jio wifi since 5 days. I called many times but these people are not solving my problem plz you check your service

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    @JioCare Hi! Yes, please try to inform your computer systems not to remind a recharged number that plan expired or services discontinued. That would be of much help. Thank you.

  • SanjayS83328754
    Sanjay Sengupta (@SanjayS83328754) reported from Ghusuri, West Bengal

    @Airtel_Presence I am unhappy with ur service , after several complaints no resolution .. Switching to Jio @JioCare

  • Surajit34703389
    Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal

    @JioCare @AkashAmbani please look at your network in Kolkata, believe it or not you are not up to the mark in mobile network, I am using both Jio & Airtel postpaid services. I took a new Airtel connection just to verify & they are really rectifying their issues, please check it

  • sonu__ojha
    Sonu Ojha (@sonu__ojha) reported from Kolkata, West Bengal

    @reliancejio @JioCare talking about 5G and here 4G is not working properly. (tweeted using friend's hotspot)

  • arpan_roy
    Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal

    @reliancejio Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.

  • indranild1974
    INDRANIL (@indranild1974) reported from Pānchuria, West Bengal

    @JioCare Your engineer needs #gps to reach my place. Please help him.

  • ritabrata92
    Ritabrata Biswas (@ritabrata92) reported from Kolkata, West Bengal

    @airtelindia @airtelindia I was using two of Airtel Numbers Ajj toh @reliancejio fibre ney bacha liya. Network ane do. Company Badal lunga bhai. #AirtelDown

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • iamranjannayak
    Ranjan Nayak (@iamranjannayak) reported

    @JioCare Hi @JioCare @reliancejio can you pls update what is the status of my network and how much time you need to resolve it . It is bit childish to ask feedback before resolving the issue.

  • pravash_sonu
    Pravash Pradhan ( Sonu ) (@pravash_sonu) reported

    @JioCare I've sent multiple screenshots via DM. Everyone in my family using Jio is facing the same network issue. The network disconnects automatically, and all websites and apps keep buffering. I've complained many times, but the issue is still not resolved. Is this acceptable? @JioCare

  • karanjeetsingh
    karanjeetsingh (@karanjeetsingh) reported

    @reliancejio Appalled that it’s been 5 days and Internet not working what is happening worst customer Service downtime more than uptime

  • MOHAMMEDAS38745
    MOHAMMED ASIF (@MOHAMMEDAS38745) reported

    @JioCare i have ported my sim on 3rd July 2026 after 6 days also I have not got my jio sim whereas my earlier network was disconnected , my jio order no is NO0001EEOOPW . @consaff

  • almeida_regan
    Regan Almeida (@almeida_regan) reported

    @JioCare network has been down for 4 days in Nirmal, Vasai (PIN 401304) after the heavy rains. Power is back in most tower locations since yesterday, but there is still no mobile signal. Residents are unable to make calls or use data.Kindly restore the network at the earliest.

  • iamsmk08
    Manikandan S (@iamsmk08) reported

    @JioCare First up all if the order got cancelled you have initiate the payment with original mode of payment. Day by day you're losing customer trust. Now he using my airtel number as registered mobile number. How can i access myjio app with airtel number. Now where is my remaining amount

  • King_Scorpius
    @@$#!$# (@King_Scorpius) reported

    @reliancejio @JioCare all are just a bunch of thugs who took my money and are not doing installation . Worst service, worst field engineers and insensitive customer care. Customer care seniors do not come on call, this is the kind of ownership Jio holds, @TRAI kindly check.

  • abhijayamohan
    Abhishek Jayamohanan (@abhijayamohan) reported

    @JioCare Hey @JioCare, as I was unable to use the internet service due to your mistake, kindly extend the validity of my plan for 7 days ( the time I couldn’t use it ) Expecting a prompt response in this regard

  • pixelsbypraveen
    Praveen Prabhash (@pixelsbypraveen) reported

    @JioCare please help to re activate my indian number. I send many mails no reply.

  • NimishaArora3
    Nimisha Arora (@NimishaArora3) reported

    @JioCare Since then we were calling him and he blocked us and mentioned that there is no slot available and moreover didn't close the complaint from the backend so that we can file a new one...the person who visited us today he found the slot in 1 min that clearly indicates he ws lying