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Reliance Jio

Reliance Jio outages and service status in Sluice Gate, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Sluice Gate, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 15, 5:45 PM GMT+5:30.
  • 53% Internet (53%)
  • 28% Wi-fi (28%)
  • 11% Phone (11%)
  • 7% Total Blackout (7%)
  • 1% E-mail (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sluice Gate, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sluice Gate, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 16: Problems at Reliance Jio

Reliance Jio is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sluice Gate, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 17 hours ago
Kolkata Internet 23 hours ago
Kolkata Total Blackout 1 day ago
Kolkata Internet 2 days ago
Kolkata Wi-fi 2 days ago
Kolkata Internet 3 days ago

Nearby cities with recent reports

Kolkata

12 recent signals

17 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Sluice Gate, West Bengal

Latest outage, problems and issue reports in Sluice Gate and nearby locations:

  • HarshBiyani_
    Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCare @JioCinema Please do something about your #WorldCup streaming. It is so, so bad. Bringing back the 2g vibes. #FIFAWorldCup #QatarWorldCup2022

  • jazzaman3
    Aman Jaiswal (@jazzaman3) reported from Pānchuria, West Bengal

    Hi @reliancejio Please before launching 5G.. at least improve 4G.. 4G is not working good.. @ViBusinessIndia (VI) is faster than #Jio

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @roughneck_15 @JioCare Facing the same issue if I want to work from home using my Jio 5G mobile hotspot!!

  • siddharthdaga20
    siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal

    @reliancejio I have raised a complaint for the issue of no network with(SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF). No action taken yet

  • ANBHATTE
    आनन्द कुमार भट्टर Anand Kumar Bhatter🇮🇳 (@ANBHATTE) reported from Hāora, West Bengal

    @JioCare Worst customer care. Representatives are always misleading. While providing new connection (postpaid plan ₹999*12 Annual) said that it includes Amazon Prime but after connection Jio asking to pay ₹1499 for the same. Shame on Jiofiber.

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @anoop007chauhan Call me jio customer sarvice tems

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549

  • Badboy_TA
    Brijamohan (@Badboy_TA) reported from Kolkata, West Bengal

    @reliancejio @JioFiberVoice My service request number is SR00001CN3TB, I had requested Jiofibre team to transfer my jiofibre to a new location, its been more than half a month and i am getting no positive reply from the team. Kindly look into this matter.

  • Mohit_Karnani95
    Mohit Karnani (@Mohit_Karnani95) reported from Kolkata, West Bengal

    @JioCare What kind of a service are you guys really providing? The technician was suppose to reach out by 8pm but still there is no call nothing form anyone! Also on calling the customer care desk you guys are asking to keep the call on hold and disconnecting later! Is this for real?

  • harshularora29
    Harshul Arora (@harshularora29) reported from Kolkata, West Bengal

    @Vivo_India @JioCare using #vivox80 frequently facing 5g network disconnection. My Numb is not reachable by friends and family. Jio says to switch off VOWIFI to receive Voice services seamlessly.Does this solve the problem?? Please discuss among yourself. Hv rest network setting

  • ppdas1968
    Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal

    @JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562

  • Abhra100
    Abhradip chakraborty (@Abhra100) reported from Kolkata, West Bengal

    Facing Jio internet problem from very yesterday at my area ( Nimta , kol -49 ) , heard that the problem is also in different part of state , we user pay lot of money beyond recharge , didn't expect such worse services , urgently feedback should be appreciated @JioCare @relianceji

  • HarshBiyani_
    Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCare @JioCinema seriously, this is just ridiculous. Horrible experience. #JioCinema #FIFAWorldCup #QatarWorldCup2022

  • jajuX93
    Jajati Behera (@jajuX93) reported from Pānchuria, West Bengal

    @_MukeshAmbani @reliancejio your internet sucks all the time now..

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal

    @JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection if sharing it through a mobile hotspot?

  • horrorgaming117
    Raaz (@horrorgaming117) reported from Kolkata, West Bengal

    In my area inter connection is very slow. @reliancejio #jio

  • meabhisek91
    Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal

    @JioCare @JioCare this service request on hold from last 4 days. When I will get addressed can you tell me?? Poor customer care service. I have to change #jiofiber today because pathetic service you people provided.

  • shai171
    Shailesh (@shai171) reported from Kolkata, West Bengal

    @JioCare @reliancejio @reliancejio Hello JIO, it's quite disheartening to have the worst of services. My jio fiber is faulty and after repeated complaints, issue is still not resolved pl help 3379605165 my jio no

  • sumit2103
    सुमित Kaushik (@sumit2103) reported from Kolkata, West Bengal

    Stop looting ppl and their money in the name of good service, it’s very astonishing that @reliancejio is going like other operators, need to recheck your credibility now.

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @JioCare @geekyranjit Jio is providing proper support to only verified twitter handle celebrities & not to common citizens. For us only bots are being deployed for support! 😤

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ajay_siddhartha
    Ajay siddhartha (@ajay_siddhartha) reported

    @CareJpb @JioCare This is unacceptable. I've received the same robotic email response 6 times from Jio Payments Bank, and not a single person has actually reviewed my complaint.

  • shishirmukherje
    Shishir Mukherjee (@shishirmukherje) reported

    @rishabg04 @JioCare @reliancejio Hi Sir, I also have been facing the same problem and from last 3 to 4 days these cheats are just trying to delay things on purpose. I have already complained on consumer affairs portal would suggest you the same and keep your tweet open with updates.

  • VARISHMAN
    Varun sharma (@VARISHMAN) reported

    @reliancejio @JioCare 5G works outside my house, but inside there's almost no signal. 4G is very slow, 5G disappears, and calls also have issues. Usually only 1–2 bars. Why pay for a 5G recharge if I can't use it at home? Please fix the indoor coverage.

  • UpadhyaySuyash
    Suyash upadhyay (@UpadhyaySuyash) reported

    The issue is not just today's outage. Since installation, I have been receiving repeated "temporary service interruption" messages & losing connectivity for 4-4hrs every day. As paying customer, I am not receiving the service I am being billed for @DoT_India @JioCare @reliancejio

  • siddharthXLR08
    siddharth (@siddharthXLR08) reported

    Post 3/3 The worst part? I can't even speak to customer support because the IVR says a service request is already open and won't connect me to an agent. Complete waste of time, money, and mobile data. Please resolve this permanently. @JioCare #JioFiber #Chennai

  • Palrahul_11
    Kumar Rahul (@Palrahul_11) reported

    @jio_fiber @JIOAIRFIBERIN @reliancejio 10 days still no resolution. Service fluctuations remain, every time 4 hours excuse. If your team is unable to fix, please assign that can. Customers deserve accountability. Even customer care is unreachable only a recorded voice on repeat.

  • hmharshitpandey
    Harshit Pandey  (@hmharshitpandey) reported

    Dear @JioCare I applied for a Jio Retailer account over a week ago, but it is still not activated. I have contacted support, yet there has been no resolution or clear update. A week for a retailer activation is disappointing. At this pace, even BSNL's service feels faster than

  • himanshdxt
    Himanshu dixit (@himanshdxt) reported

    It has been over 24 hours since the Jio Fiber internet service went down in Noida Sector 76. Customer care is simply brushing off the issue by citing a technical problem. @JioCare @reliancejio @jio_fiber #JioInternetDown #JioFiberDown

  • rsjaluka
    Ravi Shankar Jaluka (@rsjaluka) reported

    @JioCare I have already paid it in the month of June only. Why I am getting the bill for July when I have already disconnected it. Also I checked with customer care she said no bill is pending. Can you please stop spamming now.

  • gasdm09
    GOVIND (@gasdm09) reported

    "Extremely frustrated with the persistent network issues and poor connectivity by Jio. Despite multiple attempts to resolve this, the problem remains unaddressed. It is unacceptable to pay for unreliable service. Please provide a real solution." Complaint MR001RP409Z @JioCare