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Reliance Jio

Reliance Jio service status in Thāpkhera, Uttar Pradesh

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Thāpkhera, Uttar Pradesh

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thāpkhera, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Reliance Jio

Reliance Jio is having issues since 07:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Thāpkhera, Uttar Pradesh

Latest outage, problems and issue reports in Thāpkhera and nearby locations:

  • MSuthar000
    Ms(AAP) (@MSuthar000) reported from Faizūpur, Haryana

    @JioCare stupid internet service by jio during IPL .totally sucks. If u guy's r not able to provide High speed during high traffic.. why promote ur service and adding on more customers..

  • Adarsh_adikt4
    Adarsh Srivastavaa (@Adarsh_adikt4) reported from Milk Chamra, Uttar Pradesh

    @Airtel_Presence @JioCare extremely low network coverage in this locality. You cant you provide a Tower so that residents don't get zero network inside flat. Location is pinged

  • nimishsri
    Nimish Srivastava (@nimishsri) reported from Greater Noida, Uttar Pradesh

    @TheAkashNavi @JioCare 14 days 😯 This is really pathetic service!!Thanks Akash for this input. I'm a new customer. Took jio fiber connection last month only. Never faced this issue with my last provider.

  • kamalvanshi7
    surendra kumar (@kamalvanshi7) reported from Greater Noida, Uttar Pradesh

    Dear @JioCare @JioChat I am facing really bad experience from your service, I am trying to connect voice call assistance but I am not able to talk to them for my issue.

  • sachintiwaree
    Sachin Tiwari (@sachintiwaree) reported from Greater Noida, Uttar Pradesh

    Hey @JioCare what a bad network connectivity here in shahberi greater Noida west GB Nagar Uttar Pradesh. You can't make even a singular proper call. No jio fiber. You are unable to reach.

  • Rahulbh0202
    Rahul bhalla (@Rahulbh0202) reported from Greater Noida, Uttar Pradesh

    @JioCare @MukeshAmbanima @airtelindia This is completely mental harassment to chasing 5 times in each and everyday but no response from you. Whosever taking your services defiantly regret. I never use jio services again.

  • aaravmalhotraji
    @rachitmalhotra (@aaravmalhotraji) reported from Ghāziābād, Uttar Pradesh

    @JioCare NO RESOLUTION YET @JioCare @TRAI

  • Rahulbh0202
    Rahul bhalla (@Rahulbh0202) reported from Greater Noida, Uttar Pradesh

    @JioCare fake promises in our area regarding referrals and no one pick the calls. Spoke with area sales head shivam bhel bt still waiting for his response . Also he assigned his guy to help me bt it takes month time , then now he didn’t pick my calls .Use less services jio fiber

  • nimishsri
    Nimish Srivastava (@nimishsri) reported from Greater Noida, Uttar Pradesh

    @JioCare But I'm disconnecting because you didn't fix my issue for 6 days. Why I'll pay for remaining months when I can't use your service?? I have all chat logs, emails with me. You can check, the issue I raised on 30th may is still in open state.

  • Shobhitbrtr7
    Shobhit bartariya (@Shobhitbrtr7) reported from Ghāziābād, Uttar Pradesh

    @JioCare hi , Want a new wifi connection but not able to get. Kindly help me.

  • nimishsri
    Nimish Srivastava (@nimishsri) reported from Greater Noida, Uttar Pradesh

    @JioCare You have helped me enough. Not needed now. I have raised disconnection request by calling on your CC number. AND THIS IS THE WORST TREATMENT A CUSTOMER CAN EVER GET!!! @reliancejio

  • Sagarchandra78
    Sagar Chandra (@Sagarchandra78) reported from Ghāziābād, Uttar Pradesh

    @reliancejio Poor customer care services, cheating consumers......

  • nimishsri
    Nimish Srivastava (@nimishsri) reported from Greater Noida, Uttar Pradesh

    @JioCare I'm not getting it. How tough it is for an engineer to visit my place?If your resolution time is 24 hrs, what 'concerned team' is working on for last 4 days. I'm WFH and can't afford this much delay in resolution.I'm sorry, I can't continue with Jio. Plz do the needful.

  • indiansucces
    A K (@indiansucces) reported from Ghāziābād, Uttar Pradesh

    @JioCare No internet coverage in my home. I think change network.

  • Roshan16346812
    Roshan Pandey (@Roshan16346812) reported from Ghāziābād, Uttar Pradesh

    @JioCare If u understand then make sure as per service request it should be completed between 3 to 4 pm today...@reliancegroup @reliancejio

  • thelogicfinder
    Sandeep Kumar (@thelogicfinder) reported from Ghāziābād, Uttar Pradesh

    @reliancejio My fiber booking is done at 24th March, but nobody came yet for installation. Service id 299956658882

  • nimishsri
    Nimish Srivastava (@nimishsri) reported from Greater Noida, Uttar Pradesh

    @JioCare - I raised SR00001A6969 on 30th March for my Jio fiber issue. It's more than 3 days and nobody has contacted me. When I chat with your CC team, they apologize and say that my issue will be resolved next day. This is the most pathetic customer care service I have seen!!

  • Roshan16346812
    Roshan Pandey (@Roshan16346812) reported from Ghāziābād, Uttar Pradesh

    @JioCare Can you please commit over it service request provided

  • Roshan16346812
    Roshan Pandey (@Roshan16346812) reported from Ghāziābād, Uttar Pradesh

    @JioCare @JioFiberVoice @reliancejio With reference to Service Request Number SR000018TE6I, is it's professional.. agar ek bhi delay ho service disconnected hota but agar service provider service provide nahi to service extension hoga .. how can these things happen

  • nimishsri
    Nimish Srivastava (@nimishsri) reported from Greater Noida, Uttar Pradesh

    @JioCare One more day gone(total 6 days) and nobody contacted me as expected. As usual got 2 emails, first for 3PM and then for 8PM visit and then nothing happened. Can you please cancel my connection? Nothing is going to change my decision now.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Vivek_Rdl
    Vivek Gupta (@Vivek_Rdl) reported

    @reliancejio @JioCare @airtelindia Jio team, Can you please let me know the process to do MNP from airtel sim? Airtel people are no more interested in serving the customer

  • sunil_r_rawat
    Sunil Rawat (@sunil_r_rawat) reported

    @JioCare Please don't sweat...if you can't do this in 7 days..u can't do at all .such a shame that u don't know how to win a customer..i have dropped the plan ...

  • RISHIGARG1441
    HRISHI GARG (@RISHIGARG1441) reported

    I am seeing from last 2to3 day i didn't get any alert of ending data but when i open my jio app it showing 0kb. I request @JioCare @reliancejio @TRAI please update your service. Because now i have 924mb int.but still don't get any 50%alert

  • AlabhyaMalik
    Alabhya Malik (@AlabhyaMalik) reported

    With reference to Service Request Number SR00001BCG5J,is delayed due to technical errors. We apologise for the inconvenience caused. We will get in touch with you to schedule a new appointment. @reliancejio #JioFiber please help @TRAI

  • shaanmajid
    Shaan (@shaanmajid) reported

    @JioCare I need to know where to write to get a open port for WireGuard VPN service.

  • KshitijKanungo4
    Kshitij Kanungo (@KshitijKanungo4) reported from Jaipur, Rajasthan

    @JioCare @TRAI Very bad services in term of fixing an issue for Fiber Connection. No technical support provided by Jio... Every month 5-6 days connection not working and everytime customer care team saying we have minimum 48 Hours of TAT. Billing 30 days where 10days no internet

  • RajMina55458189
    Raj Mina (@RajMina55458189) reported

    Sir my village todpura dist jhunjhunu rajasthan. And jio tower near me but server issues is big plz solve my problem.. @reliancejio @jiocareindia

  • pantiyerfc
    Delhi Capitals Fan (@pantiyerfc) reported

    @OfficialJioTV is the worst sports live streaming app ever! @JioCare

  • KatgalPrabhu
    Sanjay Prabhu Katgal (@KatgalPrabhu) reported

    @JioCare @reliancejio There was a Problem in Internet from last 7days spoke to 6 Executives,No one solved this. SR00001BAQM0 This is the complainant number! What sort of customer support is this?Do we have to disconnect Jio Wifi &Go for other service?Is that the final option?

  • NareshKankaria
    Naresh Kankaria (@NareshKankaria) reported

    @AnshulDhamija21 @reliancejio @JioCare Don’t worry What Goes Up comes down !