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Reliance Jio

Reliance Jio Outage Report in Thāpkhera, Gautam Buddha Nagar, Uttar Pradesh

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Thāpkhera, Uttar Pradesh

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thāpkhera, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at Reliance Jio

Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 0% TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Thāpkhera, Uttar Pradesh

Latest outage, problems and issue reports in Thāpkhera and nearby locations:

  • yugeshsmutha
    yugeshsmutha (@yugeshsmutha) reported from Ghāziābād, Uttar Pradesh

    @JioCare @reliancejio @JioCare still my issue is not been resolved. Can somebody close this issue. M pissed off with the services.

  • mittal0592
    Pushkin Mittal (@mittal0592) reported from Ghāziābād, Uttar Pradesh

    @JioCare @consumerforum_ Returned jio fiber connection accesories more than a month ago, called customer care 4-5 times. Still haven't received my refund. Company policy for refund is 7-14 days. All false promises.Pathetic customer service. #CustomerExperience #fraud #JioFiber

  • hemantbhati1994
    Gurjar Hemant Bhati (@hemantbhati1994) reported from Greater Noida, Uttar Pradesh

    Hey @JioCare @reliancejio I lost my number and trying to reach out to customer support for deactivation but not connected. Pls do needful.

  • sudhirdixit007
    SuDhiR DiXiT (BORN TO DO) (@sudhirdixit007) reported from Ghāziābād, Uttar Pradesh

    @reliancejio @JioCare i want to port my airtel postpaid numbers with Jio postpaid. can any one help me.

  • varunjoshi55
    Varun Joshi (@varunjoshi55) reported from Ghāziābād, Uttar Pradesh

    @JioCare @reliancejio facing poor call quality. Call drops often. Call goes silent.

  • rinkesh1993
    rinkesh sharma (@rinkesh1993) reported from Ghāziābād, Uttar Pradesh

    @JioCare Pathetic se reply as previous one but no solution

  • yugeshsmutha
    yugeshsmutha (@yugeshsmutha) reported from Ghāziābād, Uttar Pradesh

    @JioCare Hi Aaryan, we are requesting to relocation of the device as we are shifting to other society. But the request is not getting registered in MyJIO app and customer care is not responding properly. As we are Working from Home we need connection for the same. My reg no 9967450118

  • Sahilak42214994
    Sahil akhtar (@Sahilak42214994) reported from Greater Noida, Uttar Pradesh

    Worst network jio @JioCare @MukeshAmbani06

  • DpakTyagi
    Dpak Tyagi (@DpakTyagi) reported from Ghāziābād, Uttar Pradesh

    @JioCare @reliancejio what is the update towards network issues which I have reported in DM: 9136899794

  • Gaurav1C
    Gaurav1.Chaudhri (@Gaurav1C) reported from Ghāziābād, Uttar Pradesh

    @JioCare @reliancejio Dear team plz help me my number 9756571801 not working. at morning last night working fine but not working morning call customer care he says no record found .this number b20 years old plz active this contect 8077499524

  • ayushssm
    Aayush Shrishrimal (@ayushssm) reported from Ghāziābād, Uttar Pradesh

    @reliancejio @JioCare my number stopped working please help

  • avanish1488
    avanish pandey (@avanish1488) reported from Greater Noida, Uttar Pradesh

    @reliancejio @JioCare I am trying to connect with customer care and it seems they don’t have network access to check my bills. since last 2 months they are exaggerated my bills by adding some or other tariffs. Pathetic network and pathetic customer services #poorcustomerservice

  • ayushssm
    Aayush Shrishrimal (@ayushssm) reported from Ghāziābād, Uttar Pradesh

    @JioCare hey my number is still not get network from morning please help @reliancejio #jionet #jionetwork #Jiodown

  • 209f4096a28245a
    Mohak Sharma (@209f4096a28245a) reported from Ghāziābād, Uttar Pradesh

    @JioCare May I know the estimated time frame for SOON? If you really can't help then, I would love to leave and Port it to another operator.

  • TheAnuragTyagi
    Anurag Tyagi ᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@TheAnuragTyagi) reported from Ghāziābād, Uttar Pradesh

    @reliancejio Need Help Regarding Jio Bad Network in My Village 🙏 @JioCare

  • PMishra_Journo
    Prabhakar Kr Mishra (@PMishra_Journo) reported from Ghāziābād, Uttar Pradesh

    @JioCare And finally after almost 18 hours, the net service resumes. Thanks.

  • sonubhati7000
    Sonu Bhati (@sonubhati7000) reported from Mandiya, Uttar Pradesh

    @ViCustomerCare your customer care rention teamn promice me increse data speed and 200 gb extra data one time and 20 gb/ month and data bosster.but all fake comitment. Now i am porting in @JioCare

  • varunjoshi55
    Varun Joshi (@varunjoshi55) reported from Ghāziābād, Uttar Pradesh

    @JioCare I have done it. And, the issue is being faced since 2018 @TRAI @DoT_India How is the compensation for call drops done by you?

  • rinkesh1993
    rinkesh sharma (@rinkesh1993) reported from Ghāziābād, Uttar Pradesh

    @JioCare What a third class service by you @reliancejio @JioCare service engineer called and said he's gonna visit but after that no one come to resolve my issue if you can't able to solve the issue by tomorrow then cut my connection tomorrow

  • ayushssm
    Aayush Shrishrimal (@ayushssm) reported from Ghāziābād, Uttar Pradesh

    @JioCare hi my number is showing no service from morning please help me as soon as possible

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • himanshu199514
    Himanshu (@himanshu199514) reported

    @JioCare Service request ID: 1297962333

  • thomaseasow1
    Thomas Easow (@thomaseasow1) reported

    @JioCare is the network down today? Not able to access the network at all. #Jiodown

  • raviranjank
    रवि रंजन 🇮🇳 (@raviranjank) reported

    @JioCare very unfortunate that Jio has charged me Rs. 2599 and providing benefit of Rs. 2399. It is a clear loot of Rs. 200 in the name of terms & conditions by Hotstar. Never expected such fraud from JIO. SR0000195FWJ.

  • wesupport365
    Consumer Forum (@wesupport365) reported

    @reliancejio Your outsourced customer care executive has abused ( in hindi ) and threatened a senior citizen who happens to have called because of jio fiber connectivity issues. Please get back to me on this thread. Call recording with jio executive is saved.

  • imThunder007
    Thunderstorm (@imThunder007) reported

    Any one care to fix this?? Down & out for the last 2hrs!! What joke this ISP has become!! @JioCare @reliancejio

  • digisigner1987
    VG (@digisigner1987) reported

    @JioCare no service and no signal in this location. if this is case i will be changing provider

  • RupeshK38470260
    Rupesh Kumar (@RupeshK38470260) reported

    @reliancejio We live in the era where planing for providing WiFi on the airplane on the air but @reliancejio can’t provide at the land . But city has Jio coverage but my area didn’t cs always telling provid service into phases hearing since oct21 the local service provider miss using @JioCare

  • SauravG92023595
    Saurav Gautam (@SauravG92023595) reported

    I thought @JioCare was not good but you @Airtel_Presence is worst.

  • tarakant82
    Tarakant (@tarakant82) reported

    @JioCare Worst Jio network from last 3 days. Please look into it on priority, Location is Balaur nidhi, Gaighat, Muzaffarpur-Bihar-847107.

  • imThunder007
    Thunderstorm (@imThunder007) reported

    @JioCare @reliancejio Why does the jio fiber every now & then goes down?? Such a waste of time & money