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Reliance Jio

Reliance Jio Outage Report in Thāpkhera, Gautam Buddha Nagar, Uttar Pradesh

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Thāpkhera, Uttar Pradesh

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thāpkhera, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Reliance Jio

Reliance Jio is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Thāpkhera, Uttar Pradesh

Latest outage, problems and issue reports in Thāpkhera and nearby locations:

  • Indiajatin
    Jatin Goswami (@Indiajatin) reported from Ghāziābād, Uttar Pradesh

    @JioCare @reliancejio very bad 0 network in my area 9312018732 9212548437 , many complaint but no resolved , every time u asked my details but no proper response , after getting number 1, jio making fool to customers like airtel , @TRAI

  • singh_abhi1612
    टीपू सिंह (@singh_abhi1612) reported from Ghāziābād, Uttar Pradesh

    @JioCare what kind of pathetic service you guys are providing, it's been already 10 days where I'd applied for new broadband, connection fees has paid and after that there is no response. Installation got rescheduled thrice without any confirmation. Sic !!!

  • vinitpratap
    Vinit Pratap Singh (@vinitpratap) reported from Greater Noida, Uttar Pradesh

    @reliancejio @JioCare what wrong with the internet it's very very slow, today's is the first ay with Jio Network. Not a good experience, Not expected, @VodafoneIN internet speed better than Jio when network is good. Kindly increase the speed.

  • singh_abhi1612
    टीपू सिंह (@singh_abhi1612) reported from Ghāziābād, Uttar Pradesh

    @jiocare even tried to reach out ur customer care team but as usual dey r only repeating the same old stuffs. If I'm not going to get the response ASAP I'll sue JIO Team for charging 2.5K through fraudulent way and tk dis matter to consumer court....@consumercourtin

  • abhivarshney
    अभिषेक वार्ष्णेय 🐦 (@abhivarshney) reported from Yāqūbpur, Uttar Pradesh

    This is not yet resolved. Poor service @JioCare @reliancejio

  • paramchauhan143
    PARAMVEER CHAUHAN (@paramchauhan143) reported from Bargula, Uttar Pradesh

    Dear Sir, Would like to inform you that I have been facing Slow Internet connection, Network Issues and the Voice error since 2016. @Airtel_Presence @delhiairtel005 @VodafoneIN @Idea @reliancejio @TRAI @NodleTeam @AppellateCenter @AppellateLaw360

  • mdhikmat87
    Md Hikmat (@mdhikmat87) reported from Greater Noida, Uttar Pradesh

    The 4G service of Reliance Jio is pathetic in Ace City, Greater Noida, even 2G services are faster than this please look into this @JioCare

  • SHISHODAWARRIOR
    LALIT MOHAN RANA (@SHISHODAWARRIOR) reported from Ghāziābād, Uttar Pradesh

    @JioCare @reliancejio @RelJio4g Very poor network at 8/5A, Prem Kunj, Sec 3, Rajinder Nagar, Sahibabad. Why this location is dry in spite of fake promises from your end. 9310987654 facing problems. Guest 9625595264 feeling not to stay due to call drop. Shameful!

  • YourFriend_Anil
    Anil Sharma (@YourFriend_Anil) reported from Greater Noida, Uttar Pradesh

    Hello Team Jio I am using jio network since last 5 months and i am not getting proper network also facing Voice break internet prob and call failed so. I have complained appox 5 times but i am not getting any kind of help @reliancejio

  • agniweshkumar
    Agniwesh Kumar (@agniweshkumar) reported from Greater Noida, Uttar Pradesh

    @JioCare Actually I'm now 101% sure that i can't get Best Possible service with Jio that's y i decided to part my Ways. My complaint getting 1 year Older now and every time i get only Time to wait. But now "पानी सर के ऊपर जा चुका है" यहां तक कि पिछले 3 महीनों से मैंने रिचार्ज भी नही किया।

  • babul09a
    Vivek singh (@babul09a) reported from Ghāziābād, Uttar Pradesh

    @DoT_India @JioCare What is the progress on my problem @DoT_India and what is the exact date when my problem are solved @JioCare plz slove 1000s of customers facing problem and experienceing poor quality services.

  • singh_abhi1612
    टीपू सिंह (@singh_abhi1612) reported from Ghāziābād, Uttar Pradesh

    @JioCare if you're committing this kind of services to ur customer then pls spare me kindly cancel my order and refund my processing fees with interest of 10 days, at the time of connection ur representative es after my life...

  • candidheartz
    Amit (@candidheartz) reported from Ghāziābād, Uttar Pradesh

    @JioCare @reliancejio @TRAI Trying to log in network complaint with Jio Care since 10 March 2019. Till date no response from Jio. Surprisingly Jio customer Care198 refused to take a n/w complaint also as they r confirming that know that there n/w has issue. 5 Months waiting 1/2

  • candidheartz
    Amit (@candidheartz) reported from Ghāziābād, Uttar Pradesh

    @JioCare @reliancejio @TRAI May be if u record complaint then the complaint would hv to be rectified. Seen first ever customer care which says that we know the complaint that's y we will not take complaint. May be complaint nos. records would hv to be shown to TRAI. 2/2.

  • candidheartz
    Amit (@candidheartz) reported from Ghāziābād, Uttar Pradesh

    @JioCare @reliancejio @TRAI Till date no response from Jio. Surprisingly Jio customer Care198 refused to take a n/w complaint also as they r confirming that know that there n/w has issue & wouldn't be taking complaint. May be complaint nos. records would hv to be shown to TRAI.

  • impoddar2811
    Kya karega jankar🇮🇳 (@impoddar2811) reported from Ghāziābād, Uttar Pradesh

    I want to port my @Airtel_Presence number into @reliancejio kindly help me.

  • vekuna
    Vinod Kumar (@vekuna) reported from Ghāziābād, Uttar Pradesh

    @JioCare @vinaysaxen9 Never go for JIO they can't able to solve a problem after 3 years

  • vinitpratap
    Vinit Pratap Singh (@vinitpratap) reported from Greater Noida, Uttar Pradesh

    @reliancejio @JioCare what wrong with the internet it's very very slow, today's is the first ay with Jio Network. Not a good experience I was expecting, I just missed @VodafoneIN internet speed when network is good. Kindly increase the speed.

  • Freaky_VAIBHAV
    Vaibhav Sharma (@Freaky_VAIBHAV) reported from Ghāziābād, Uttar Pradesh

    @JioCare @TRAI @jagograhakjago @reliancejio @reliancegroup This is seriously affecting me. My SIM is offline now for almost 2 days. No resolution/ update provided by Reliance JIO service support team over service request SR00000YEIWJ. Nobody is able to contact me ovr my cellphone. My office, home connectivity are affected

  • shekharchopra53
    shekhar chopra (@shekharchopra53) reported from Ghāziābād, Uttar Pradesh

    @JioCare @reliancejio @VodafoneIN you feel totally handicapped due to no network and No internet service and no WiFi work ing at @indianrailway__ old Delhi railway station.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • VinayakRathi
    Vinayak Rathi (@VinayakRathi) reported

    @JioCare I'm not facing any issue. My Jio service is fine but please solve Anjilee Istwal Ji's problem. She is a renowned journalist and a well known personality. @anjileeistwal

  • kalvakanny
    RanjithK (@kalvakanny) reported

    @reliancejio i Called customer care about 100 times from May 9. No body is able to resolve my issue. Even in the DMs you are asking me to wait from two days and not providing any resolution. Instead of Spending crores on ads with stars provide proper service

  • anjileeistwal
    anjilee istwal (@anjileeistwal) reported

    @reliancejio @JioCare call no 3 cut by customer care

  • VinayakRathi
    Vinayak Rathi (@VinayakRathi) reported

    @anjileeistwal @JioCare Terrible

  • Imfoxbb
    Bhavin Parmar (Sidheart-♥️) (@Imfoxbb) reported

    @JioCare @reliancejio my jio net fiber connection is not working from tomorw and yet it has not been solved ... please look into it..and help me restore my connection

  • akhileshb95
    Akhilesh Bhat (@akhileshb95) reported

    @unassertive @JioCare Yes. You need to put the Jio SIM in the router and it'll give you wifi. If you need to improve your signal, connect an external antenna to router. That antenna can be at a higher elevation & facing the tower.

  • Nishi_Reddy_
    QueenVictoria (@Nishi_Reddy_) reported

    @JioCare I am very much in signal zone..i haven't received the call..please call again on the same number..i dont have alternative number

  • mi_varhadi
    Akshay Waskar (@mi_varhadi) reported

    @JioCare I bought a sim card a few months ago.Before me it may be belonged to someone because I am receiving calls which ask for a particular person.I am totally irritated please help..

  • Selva3746
    Selva Pandi (@Selva3746) reported

    @reliancejio It's been 5 days since I have done the documentation to get a new connection. I was told that the connection will be given within 48 hours. Till now I didn't get it. Worst thing is no one is even picking my calls. #JioFiber

  • Avadoot79
    Avadoot 🇮🇳🇮🇳🇮🇳 (@Avadoot79) reported

    @anjileeistwal @JioCare @reliancejio Not only Jio but ISP’s do not understand the concept of customer service in India. They are probably not aware that their jobs are secure, till such time customers like you & me pay for their service. Actually, once the company acquires a certain market share, they care 2 hoots.