Reliance Jio outages and service status in Thāpkhera, Uttar Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Thāpkhera, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Thāpkhera, Uttar Pradesh
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thāpkhera, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 12: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Thāpkhera, Uttar Pradesh
Latest outage, problems and issue reports in Thāpkhera and nearby locations:
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Mukesh (@Mukesh65090131) reported from Ghāziābād, Uttar Pradesh@reliancejio in my cart total items value is Rs 9760. I want to place order but cash on delivery option is not coming. I called your customer care but he is saying first uninstalled the jio. Again install and then do all exercise again. Do you feel that this is right approach
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Santosh Kumar (@Santosh17054352) reported from Greater Noida, Uttar Pradesh@JioCare if you don't know how to behave a customer then don't come to telecom industry. @TRAI please check whether jio is providing the service or not. Otherwise cancel jio contact in telecom sector. I am facing same issue in between 4 year's of period.
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Vitika (@VitikaMehta) reported from Khodna, Uttar Pradesh@reliancejio @JioCare Request ID SR00001J6WRY Requested to cancel/close my jio fiber connection & it has been much drama. I gave reason: Relocation and you have updated: NOT willing to share address. I need a new connection with my husband's name and not mine. How tough is it?
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drkunal gupta (@drkunalguptabds) reported from Ghāziābād, Uttar Pradesh@reliancejio wanted a new sim a new pre-paid sim you executive had come to but was clueless about the process to be done for booking the sim every now then calling senior executive for help , and the mobile he had come with had less than 5 percent battery twice the mobile got off
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@mit Tr!path! (@amittripathi2) reported from Ghāziābād, Uttar Pradesh@reliancejio @JioCare problem in calling while using true 5 g network... there's some issue
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VIKASH (@vkashkumar) reported from Greater Noida, Uttar Pradesh@Airtel_Presence @airtelindia dear Team, i have port my sim from jio to airtel and its been more then 1 week completed but still porting process is not completed. Please do the needful. @reliancejio please work in your network related issues.
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Sandeep Panwar (@sandeepanwar) reported from Faizūpur, Haryana@JioCare ,@reliancejio Tried to call customer care for last 20 minutes but found no option. Issue not listed in chatbot list. Irritated of few service/issues which i am facing and hope many are facing same.
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Dharmendra Kumar (@dharamhbtik) reported from Greater Noida, Uttar Pradesh@JioCare I am really frustrated with your network. Earlier I was with jio and faced the same issue then ported out to @airtelindia and after 3 months I thought your network was improved and ported back to @reliancejio but this time it is the worst now. I may go back to Airtel
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Srirangam Venkateswarlu Swamy (@sparkswamy) reported from Greater Noida, Uttar Pradesh@JioCare I still didn't get any resolution... This is so frustrating...
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Utkarsh Srivastava🇮🇳 (@utk_a_rsh) reported from Ghāziābād, Uttar Pradesh@JioCare Any updates here? Haven't received even a call regarding this issue. How long this will take?
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Amit Sharma (@amitsharmadnp) reported from Ghāziābād, Uttar Pradesh@JioCare @reliancejio Dear jio, I am facing very high call drop and very slow internet speed since last 3 months. If you don't solve the problem I will port all my 7 numbers. My number is 8285252602
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Sonu Bhati (@sonubhati7000) reported from Greater Noida, Uttar Pradesh@reliancejio @JioCare very poor speed jio true 5g in Greater Noida
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rajat sethi (@sethiirajat) reported from Greater Noida, Uttar PradeshNo network working at my current location at Amarpali Dream Valley, Greater Noida West. Jio network is really getting very bad network service.@JioCare @reliancejio
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Ajay Tomar | अजय तोमर (@ajay_tomar1) reported from Ghāziābād, Uttar Pradesh@reliancejio But not working on #samsunggalaxy S22 … ??
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AC Gupta (@AnkchandrA) reported from Greater Noida, Uttar Pradesh@JioCare kindly disconnect attached jio fiber connection asap and return the money back . The services and reply of your service engineer is worst and no more tolerable. Connection number NO0000MKCKQY Ankur 7799273237
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Baljeet Singh (@je3Tr0ck) reported from Greater Noida, Uttar Pradesh@reliancejio employees force me to switch @airtelindia to jio. When I told him that I will complaint against him, his replied was "I don't Care"
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Mayank Verma (@mayank_verma22) reported from Greater Noida, Uttar PradeshPlease have someone to work on this service request on priority SR00001BIHMY @JioCare
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Akhil Tanwar (@Its_AkhilTanwar) reported from Ghāziābād, Uttar PradeshExtremely bad service by jio fiver @reliancejio @JioCare Complaining from last 2 days, no one came . #avoidjio
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PINTU BHATI (@PINTUBHATIPALI) reported from Greater Noida, Uttar Pradesh@JioCare no network jio Sim jio Sim shows emergency calls only pls help ph no 7011115339
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Akash Keswani (@AkkyKeswani) reported from Ghāziābād, Uttar Pradesh@JioCare If you cared to check customer’s requests, you would have found my message in your inbox 2 days back already.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Nikhil Dhawan (@nikhild64) reported@JioCare Internet stopped working from last 2 hrs , not able to reach customer support or raise request, why so pathetic service when a customer needs resolution?
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Piyush Acharya (@p_yush7) reported@reliancejio @JioCare you are worst service provider. my call is on hold llsince last 30min. your service is down. no chat support just a ****** chatbot.
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Rahul Shukla (@s_rahul67) reported@JioCare I raised a request for Jio Air Fibre installation bearing connection with N00001CQXTKI but installation is not done yet. The payment of Rs 1200 has already been done on the 6th April, 2026. Such a pathetic and poor service I would say. Please look into it on priority.
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figuringitout (@smoltakes) reported@jio_fiber @reliancejio @JioCare is a joke when it comes to customer support...been on Waiting line listening to the deadbeat tune multiple times since morning only to be disconnected on their end without even speaking to me. Tried the app to schedule service engineer visit fail
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RAJASEKHAR (@xprajasekhar) reported@reliancejio @JioCare Escalating this issue to PMO India. Facing extremely slow Jio internet for the past 10+ days. Multiple complaints raised, but only repeated replies—no real solution. Requesting immediate attention to this ongoing network issue affecting daily work. @PMOIndia
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Vansh Tyagi (@Vanshtyagi24) reportedVery bad experience @JioCare I am trying to connect with the technician and customer support team as well since last one hour for my Jio WiFi issue and no one is giving any response. Just an irritating ringtone. Might be my last day with Jio WiFi services. @reliancejio
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surinder (@surinderrpaj) reported@JioCare my Internet is not working,I have written details in dm,but no response till now,please respond
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Fɪʀsᴛᴏɴɴᴇᴛ 🔥 (@Firstonnet) reportedPlease let us know what kind of action you have been going to take against @reliancejio worst network service provider? Almost every subscriber is facing network issues and data speed related issues and you guys are not taking any action in favour of subscribers. Whats the use
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Ronit (@pandaaaatweets) reported@JioCare It’s better to discontinue your service. I can’t waste my time anymore.
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Rakesh (@RakeshTolu) reported@JioCare Over 1 hour—JioFiber down. No response on 18008969999. Completely unacceptable. Fix this now or explain. #JioFiber #PoorService