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Reliance Jio

Reliance Jio Outage Report in Thāpkhera, Gautam Buddha Nagar, Uttar Pradesh

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Thāpkhera, Uttar Pradesh

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thāpkhera, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at Reliance Jio

Reliance Jio is having issues since 06:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 14% Wi-fi (14%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 0% TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Thāpkhera, Uttar Pradesh

Latest outage, problems and issue reports in Thāpkhera and nearby locations:

  • shailendrave
    shailendra (@shailendrave) reported from Ghāziābād, Uttar Pradesh

    @JioCare Jia technician came but since morning internect connected so they left iasked to change waire or check why i m getting this issue. But didnt check and left. I want to keep this ticket open.

  • shailendrave
    shailendra (@shailendrave) reported from Ghāziābād, Uttar Pradesh

    @JioCare Jio fiber technician came and ran away without resolving issue. I have sent msg plz go through that

  • shailendrave
    shailendra (@shailendrave) reported from Ghāziābād, Uttar Pradesh

    @JioCare @reliancejio Today, there is problem to connect internet, red light blinking continously last 40 mins. Can u plz let me know, issue is at my end or yours. 299946176469 is my connection id. Plz revert to me asap.

  • RJSuperCool
    RJ🙏🏻Jai Hind🇮🇳 (@RJSuperCool) reported from Greater Noida, Uttar Pradesh

    @JioCare Seems problem is fixed now but without informing end user that is also very strange and closed that ticket

  • tripurendraojha
    TK OJHA ◾ (@tripurendraojha) reported from Greater Noida, Uttar Pradesh

    @JioCare @reliancejio Alpha 2 Greater noida 201310 Please note my complaint. Internet broken down totally from 2 days, even I cannot tweet by jio network. Online study is totally disrupted.

  • AdvJigyasaRathi
    Adv Jigyasa Rathi (@AdvJigyasaRathi) reported from Ghāziābād, Uttar Pradesh

    @krishnaydv1 @JioCare Go for complaint if they don't respond 👍

  • RJSuperCool
    RJ🙏🏻Jai Hind🇮🇳 (@RJSuperCool) reported from Greater Noida, Uttar Pradesh

    @fiber_jio @JioCare @reliancejio really very frustrating & pathetic service by jio. Case logged for JioFiber 2 days back but still no resolution, no engineer visit . Unable to solve problem on chat. Prompt service is important to retain customer. Please help.

  • nitinkasliwal
    NITIN (@nitinkasliwal) reported from Greater Noida, Uttar Pradesh

    @fiber_jio @JioCare @reliancejio Team facing lot of problem in your giga fiber connection and worst part is your customer care no is not working properly.. Feeling like I have to switch to Airtel back as I can't afford to loose on my office work. My landline no :01207960463

  • shailendrave
    shailendra (@shailendrave) reported from Ghāziābād, Uttar Pradesh

    @JioCare Havn't made any request.😡😡😡 With reference to Service Request Number SR0000127QQU, repair of your JioFiber account having JioFixed Voice Number 911203539982 has been put on hold as per your request. To schedule a new appointment, reach us at 18008969999 or write to

  • Kuldeep41081904
    Kuldeep Singh (@Kuldeep41081904) reported from Greater Noida, Uttar Pradesh

    @JioCare @reliancejio team, in this month got 400 GB, during recharge it says benefit up to 600 GB in jiofi silver plan? ID-1203533508 ,also speed issue is a mejor concern still I have. Today again recharged for 101 to get 20 more GB but while checked I shoud get 200 GB more?

  • anujsharman
    Anuj Sharma (@anujsharman) reported from Ghāziābād, Uttar Pradesh

    @JioCare Your service is currently suspended. You will need to reactivate your service online or by calling Jio care before you can recharge. Sir, why is my sim suspanded

  • shailendrave
    shailendra (@shailendrave) reported from Ghāziābād, Uttar Pradesh

    @JioCare @reliancejio @fiber_jio Today, there is problem to connect internet, red light blinking continously last 40 mins. Can u plz let me know, issue is at my end or yours. 299946176469 is my connection id. Plz revert to me asap.

  • Sanjay07886012
    Sanjay (@Sanjay07886012) reported from Ghāziābād, Uttar Pradesh

    @reliancejio Jio fiber folks, I had a worse experience with your customer care. I had subscribed to Platinum from Gold. Paid 1758INR & expected Netflix OTT channel. The response I got from CC(Goutam M) is that it will be available soon. No timelines with no answer. Cheating case!

  • shailendrave
    shailendra (@shailendrave) reported from Ghāziābād, Uttar Pradesh

    @JioCare Since last night i havent face any internet issue but dont know when and why i will be facing blinking red light issue whereas my neighbours ddidnt face since when i m facing. Even ur technician also was not able to fix this.

  • shailendrave
    shailendra (@shailendrave) reported from Ghāziābād, Uttar Pradesh

    @JioCare Today again , blinking read light issue...last 2 days i am facing this why u guys cant able to resolve this.

  • lalit_vasuja
    Lalit Vasuja (@lalit_vasuja) reported from Ghāziābād, Uttar Pradesh

    @JioCare I haven't received my security deposit even after 8 months. I have sent more than 30 email but issue is still not resolved and my requests were closed. I am sharing my latest request number opened in April. JioFiber Service ID 299941016301

  • shailendrave
    shailendra (@shailendrave) reported from Ghāziābād, Uttar Pradesh

    @JioCare Yesterday i had issue then why technician didnt come....stupid service, stupid care, stupid net😡😡😡😡😡😡😡

  • MSurya_koranga
    Surendra Singh (@MSurya_koranga) reported from Greater Noida, Uttar Pradesh

    @reliancejio Dear Jio stop making fool to us , after using of 50% of daily data seems I'm using 2G SIM while I still have 50% regular data , Even I could not open Facebook feeds . Really disgusting service now days

  • shailendrave
    shailendra (@shailendrave) reported from Ghāziābād, Uttar Pradesh

    @JioCare @airtelindia Very poor customer services..shane on u. Ur technician came to home to resolve issue but he left without working on it. Giving excuses bla..bla....stupid services.

  • itsadipandey
    Aaditya Pandey (@itsadipandey) reported from Ghāziābād, Uttar Pradesh

    @PunChaiTea1 @reliancejio @JioCare You’re right brother but I was looking for Jio Fiber which is better others. But i agree that Jio Mobile network is worst.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Gurinderoffi
    Gurinder singh (@Gurinderoffi) reported

    @JioCare @Hinsa_Ollah It's better to switch to Vi or Airtel.....jio never listens.....I have 5 connection of family....they don't care for any customer, 3rd class service

  • _smiley_sree_
    ꜱʀᴇᴇ ʀᴀᴍ `ᴋᴇᴇʀᴛʜʏ ꜱᴛᴀɴ ᵂᵉᵃʳ ᴬ ᴹᵃˢᵏ😷 (@_smiley_sree_) reported

    @reliancejio elai 😬 ippotha recharge panna.... Net too slow 🦥😒🚶😑🥴😵

  • naveensawlani
    Naveen Sawlani (@naveensawlani) reported

    @JioCare Hi Anuj, Please check your inbox, shared my service id and registered mobile number.

  • Dileep8880
    Dileep Reddy (@Dileep8880) reported

    @JioCare It shows how much @JioCare, @reliancejio is concerned about customer service, it's been two days and no update over my request or complaint.

  • Gurinderoffi
    Gurinder singh (@Gurinderoffi) reported

    @JioCare @GauravSaha In airtel if we request for a hellotune...its available within 24-48 hours....and JIO its no time when it's available, so y should we Punjabi stay with JIO....no network no JIO tunes.....3rd class network

  • satyamjaiswal82
    Satyam jaiswal (@satyamjaiswal82) reported

    @JioCare @reliancejio There's is no internet in B40 band in area 222137 Jaunpur UP. Uploading speed in 0kbps and max downloading speed in 0.30mbps. Is it 4G??? WTF??

  • Ryojajabor
    Mridu (@Ryojajabor) reported

    Everyday from 10PM to morning 7-8 AM there is no jio network in our area( PIN 782101, Nagaon,Assam). What is going on with your service?This is unacceptable. @JioCare @reliancejio

  • Anils85ins
    anil kumar (@Anils85ins) reported

    @JioCare I know this already but what is the solution of it? Tell me what to do we can not wait for whole day for a single call. We are paying our money not for this service.

  • satyamjaiswal82
    Satyam jaiswal (@satyamjaiswal82) reported

    @JioCare @reliancejio Is there any way that I make an FIR to jio provider in area 222137? There's worst internet in this area.

  • ShyamSarda10
    Shhyam Ssarda (@ShyamSarda10) reported

    @JioCare hello, Is the network down..? I'm not having signal in my phone!!!