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Reliance Jio

Reliance Jio Outage Report in Thāpkhera, Gautam Buddha Nagar, Uttar Pradesh

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Thāpkhera, Uttar Pradesh

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thāpkhera, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Reliance Jio

Reliance Jio is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Thāpkhera, Uttar Pradesh

Latest outage, problems and issue reports in Thāpkhera and nearby locations:

  • varunjoshi55
    Varun Joshi (@varunjoshi55) reported from Ghāziābād, Uttar Pradesh

    @JioCare I have done it. And, the issue is being faced since 2018 @TRAI @DoT_India How is the compensation for call drops done by you?

  • ayushssm
    Aayush Shrishrimal (@ayushssm) reported from Ghāziābād, Uttar Pradesh

    @JioCare hi my number is showing no service from morning please help me as soon as possible

  • ayushssm
    Aayush Shrishrimal (@ayushssm) reported from Ghāziābād, Uttar Pradesh

    @reliancejio @JioCare my number stopped working please help

  • Sahilak42214994
    Sahil akhtar (@Sahilak42214994) reported from Greater Noida, Uttar Pradesh

    Worst network jio @JioCare @MukeshAmbani06

  • DpakTyagi
    Dpak Tyagi (@DpakTyagi) reported from Ghāziābād, Uttar Pradesh

    @JioCare @reliancejio what is the update towards network issues which I have reported in DM: 9136899794

  • Gaurav1C
    Gaurav1.Chaudhri (@Gaurav1C) reported from Ghāziābād, Uttar Pradesh

    @JioCare @reliancejio Dear team plz help me my number 9756571801 not working. at morning last night working fine but not working morning call customer care he says no record found .this number b20 years old plz active this contect 8077499524

  • yugeshsmutha
    yugeshsmutha (@yugeshsmutha) reported from Ghāziābād, Uttar Pradesh

    @JioCare Hi Aaryan, we are requesting to relocation of the device as we are shifting to other society. But the request is not getting registered in MyJIO app and customer care is not responding properly. As we are Working from Home we need connection for the same. My reg no 9967450118

  • PMishra_Journo
    Prabhakar Kr Mishra (@PMishra_Journo) reported from Ghāziābād, Uttar Pradesh

    @JioCare And finally after almost 18 hours, the net service resumes. Thanks.

  • 209f4096a28245a
    Mohak Sharma (@209f4096a28245a) reported from Ghāziābād, Uttar Pradesh

    @JioCare May I know the estimated time frame for SOON? If you really can't help then, I would love to leave and Port it to another operator.

  • varunjoshi55
    Varun Joshi (@varunjoshi55) reported from Ghāziābād, Uttar Pradesh

    @JioCare @reliancejio facing poor call quality. Call drops often. Call goes silent.

  • yugeshsmutha
    yugeshsmutha (@yugeshsmutha) reported from Ghāziābād, Uttar Pradesh

    @JioCare @reliancejio @JioCare still my issue is not been resolved. Can somebody close this issue. M pissed off with the services.

  • Shrawan34153255
    Shrawan kumar (@Shrawan34153255) reported from Greater Noida, Uttar Pradesh

    @reliancejio hii!!! JIO Please go drown yourself in a palmful of water, because of your incompetent customer service and 10 kb speed for ur so called jio 4G.

  • avanish1488
    avanish pandey (@avanish1488) reported from Greater Noida, Uttar Pradesh

    @reliancejio @JioCare I am trying to connect with customer care and it seems they don’t have network access to check my bills. since last 2 months they are exaggerated my bills by adding some or other tariffs. Pathetic network and pathetic customer services #poorcustomerservice

  • hemantbhati1994
    Gurjar Hemant Bhati (@hemantbhati1994) reported from Greater Noida, Uttar Pradesh

    Hey @JioCare @reliancejio I lost my number and trying to reach out to customer support for deactivation but not connected. Pls do needful.

  • mittal0592
    Pushkin Mittal (@mittal0592) reported from Ghāziābād, Uttar Pradesh

    @JioCare @consumerforum_ Returned jio fiber connection accesories more than a month ago, called customer care 4-5 times. Still haven't received my refund. Company policy for refund is 7-14 days. All false promises.Pathetic customer service. #CustomerExperience #fraud #JioFiber

  • sudhirdixit007
    SuDhiR DiXiT (BORN TO DO) (@sudhirdixit007) reported from Ghāziābād, Uttar Pradesh

    @reliancejio @JioCare i want to port my airtel postpaid numbers with Jio postpaid. can any one help me.

  • TheAnuragTyagi
    Anurag Tyagi ᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@TheAnuragTyagi) reported from Ghāziābād, Uttar Pradesh

    @reliancejio Need Help Regarding Jio Bad Network in My Village 🙏 @JioCare

  • ayushssm
    Aayush Shrishrimal (@ayushssm) reported from Ghāziābād, Uttar Pradesh

    @JioCare hey my number is still not get network from morning please help @reliancejio #jionet #jionetwork #Jiodown

  • Richa110393
    Richa Singh Rathore (@Richa110393) reported from Ghāziābād, Uttar Pradesh

    @JioCare its been a long time i was trying to relocate my connection but through the app i am unable to upload my documents i ask ur cs team to do it for me but they denied so now finally i hav to cancel my connection thank you soo much for ur great services

  • sonubhati7000
    Sonu Bhati (@sonubhati7000) reported from Mandiya, Uttar Pradesh

    @ViCustomerCare your customer care rention teamn promice me increse data speed and 200 gb extra data one time and 20 gb/ month and data bosster.but all fake comitment. Now i am porting in @JioCare

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ManaliPhalke
    Momo🤨 (@ManaliPhalke) reported

    @reliancejio I'm unable to call or receive any msgs on my number. After small intervals I face some problems with your network 😐

  • VISHWANATHTS2
    VISHWANATH T S (@VISHWANATHTS2) reported

    @JioCare You guys should be ashamed for tweeting like this, from your network only I ported to Airtel, now also your network sucks in my area, won't even give 100kbps!!

  • Shrastha2
    Shrastha (@Shrastha2) reported

    @JioCare No internet modakallur 673321 kerala.. Worst net work in country day light thieves these ambanis

  • MudumbyKartheek
    Kartheek Mudumby (@MudumbyKartheek) reported

    I think @reliancejio has not funding any more on Internet. Since 3 days I am facing the net issue and thank god I had another sim (@airtelindia) for making this tweet. I faced the same problem when I am in Eluru and the same now at Tanuku!! Hope some work to be done ASAP!

  • jayanthi1975
    Jayanthinathan K (@jayanthi1975) reported

    @JioCare Later after a long battle with your Chatbot, the request was reopened. So far no one has visited my premises. It's a prepaid connection and I have already lost 5 days without internet service. I want Jio to adjust this in the next recharge.

  • Iamsachinsky
    Sachin Kumar Yadav (@Iamsachinsky) reported

    @JioCare Wire is broken outside the problem is with wire you must ask you service team to fix the wire.

  • vyomtweet
    deepak shrivastava (@vyomtweet) reported

    @JioCare hi recently I have ported my no to jio in post paid. But every day my services got disconnected ..I called customer care but they did not registered my complain. So can you plz register my complain or should I wait to next 1 and half month to raise port request again.

  • Puneet91090945
    Father John (@Puneet91090945) reported

    This is inform @ViCustomerCare I'm shifting to @reliancejio bcoz Vi has worst network in India even net speed is negligible

  • AshikRao23
    Ashik Rao (@AshikRao23) reported

    @JioCare Happened to port to Jio. But the activation guy tells me he's received two requests and asks me to send cancel port request so that only one request becomes active. It's been more than 4 days now. Number's still not active!

  • Subham_Dhal09
    Subham Dhal (@Subham_Dhal09) reported

    @reliancejio @JioCare the speeds are worst. Might port to @airtelindia