Reliance Jio outages and service status in Thāpkhera, Uttar Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Thāpkhera, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Thāpkhera, Uttar Pradesh
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thāpkhera, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 10: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
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Reliance Jio Issues Reports Near Thāpkhera, Uttar Pradesh
Latest outage, problems and issue reports in Thāpkhera and nearby locations:
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Dinesh Kumar (@dinesh_rut) reported from Ghāziābād, Uttar Pradesh@reliancejio @JioCare This is a feedback regarding your Jio Fibre service. It looks I have bought it to just watch your ads. It started with 1 ad for 15 sec and now anytime, 2-3 adv of even more than 1 min display. I thought, i will watch different program but only watching adv.
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Akash Keswani (@AkkyKeswani) reported from Ghāziābād, Uttar Pradesh@reliancejio has pathetic customer care. Charged me twice for same JioFiber connection and now not refunding amount.
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Dharmendra Kumar (@dharamhbtik) reported from Greater Noida, Uttar Pradesh@Airtel_Presence please provide me with some customized black plans. I already have 799 ₹/- broadband . I want to port 3 @reliancejio postpaid numbers to Airtel. I am tired and frustrated with @JioCare services and network.
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shadab khan (@khanshadab12340) reported from Ghāziābād, Uttar Pradesh@JioCare @reliancejio @jio_bank Dear Jio Department this is to inform that I have doesn't received any like as (Driving licence, Aadhar otp, student form )OTP my Jio no is 8307632207 from last 2 months . Please Solution of Technical Issue OTP.
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Mayank (@mayankmayal01) reported from Ghāziābād, Uttar Pradesh@JioCare @Unplugged_kk NO0000LV3BEG 9911977793 Mayank . **** Services , No connection in my area **** sales person came and took 4240.92Rs . Why you guys charged first without checking services in areas # Scam 2022
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Soomit (@artistophobia) reported from Mūjeri, HaryanaWorst Experience with ResQ @reliancejio @RelianceDigital @RelianceDigital
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Vinay Agrahari (@vinay_agrahari) reported from Greater Noida, Uttar Pradesh@JioCare, I've alrdy told ur agents the new sim was ordered by some glitch & the order needs to be cancelled bt still I'm getting calls repeatedly frm ur side. I was informed by ur agent to call jio to cancel but your customer care agent says the delivery agent needs to cancel.
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Srirangam Venkateswarlu Swamy (@sparkswamy) reported from Greater Noida, Uttar Pradesh@JioCare I still didn't get any resolution... This is so frustrating...
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PINTU BHATI (@PINTUBHATIPALI) reported from Greater Noida, Uttar Pradesh@JioCare no network jio Sim jio Sim shows emergency calls only pls help ph no 7011115339
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Manish Tomar (@ManishT70642219) reported from Greater Noida, Uttar Pradesh@JioCare @reliancejio Sir still didn't get any solution. I have already mentioned my issue I'm DM after waiting for 24 hours and still didn't get any issue. I am facing an issue in DLT services. Please help me . It's been more than 24 hours since I made the payment
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Akash Keswani (@AkkyKeswani) reported from Ghāziābād, Uttar Pradesh@JioCare If you cared to check customer’s requests, you would have found my message in your inbox 2 days back already.
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shivam singh (@shivamsingh919) reported from Greater Noida, Uttar Pradesh@JioCare I pay money to get your services. And I didn't expect this answer at all that we will try in your network area.
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Arun Kumar (@AK_UXUI) reported from Ghāziābād, Uttar PradeshJio fiber service not working @JioCare @reliancejio and service request time 3 days ?
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Dr.Vijay Kumar K (@_Dr_Vj) reported from Ghāziābād, Uttar PradeshJio sale executives are fraudsters #beware My problem is not resolved since August 2 @JioCare @reliancegroup @Uppolice
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100nuV (@SonuSVK) reported from Ghāziābād, Uttar Pradesh@JioCare Lines which wrote here useless for me. I complained for resolution not to received a formal massage. Actually I came in Jio from Airtel. If No improvement will look, again I will move to Airtel.
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saurabh verma (@sauver3192) reported from Greater Noida, Uttar Pradesh@roobinam @reliancejio My bad luck.
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Mayank Verma (@mayank_verma22) reported from Greater Noida, Uttar PradeshPlease have someone to work on this service request on priority SR00001BIHMY @JioCare
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satvick malhotra (@king7vick) reported from Ghāziābād, Uttar Pradesh@JioCare more than 3 days facing issue with jio fibre Internet not working properly not able to do my work at all Tried to contact jio customer care no body is picking up my phone on day 3rd whenever i tried to call line get disconnected in 2 mins while waiting Shameful @JioCare
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Mortyy (@Chotiigoldflake) reported from Greater Noida, Uttar Pradesh@reliancejio you guys are the worst telecom service provider out there, no calls go through, Helpline number doesn't go through, as the company became big, the product became worst. @JioCare #Jiodown
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anand raj (@alokanandraj) reported from Ghāziābād, Uttar Pradesh@JioCare What happened mr. @reliancejio Why you are not working from yesterday, Kal tak to technical team support sab working the aaj to koi phone bhi naa lag rha haii... Sr no - SR00001GAIEP
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Anonymous (@akashbajpayi824) reported@JioCare Shared the details, hoping fir a quick reply and solution. Your support services and delay in technical restoration has made the user experience terrible. Never expected such thing from an established brand like you @JioCare @reliancejio
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Statocaster Gaurav (@statocastgaurav) reportedThis is the problem with India. The gap between football & cricket coverage, following & the infrastructure & we expect to qualify for the WC someday. Bs. It's the ******* WC. Throw some money on the table @JioHotstar & put some money into football infrastructure @reliancejio ⚽
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Thanos (@lavakumar47) reportedDay 2, @JioCare @reliancejio UL speed and it's latency is unstable from yesterday of AirFiber 5G (old ODU). Unable to gaming, video calls etc... Kondrikarla village, Telangana 505325 #JioAirFiber #JioTrue5G #Jio
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Manoj Kumar (@manojpathak91) reported@JioCare Can't DM as link isn't working. Executive who given fasle commitment : 9258238197 Name : Surya Singh ORN : NO0001CQ6V6A It's fourth day & jio team requesting thier own staff details, don't know how the issue will be escalated if jio couldn't get details of responsible person.
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Singh (@vpst2005) reported@JioCare what cancel, I request for reallocation after recharge, and when no one came I requested for surrender and refund of amount,for which again received reply that after technician visit it will done, but nothing done @jio_fiber @reliancejio
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Shahbaz shaikh (@ShaybaazShaikh) reported@JioCare @JioCare can you kindly please check the dm very poor customer service.
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nicketta gonsalves (@NickettaG64160) reported@reliancejio -i have service request numbers - since July 2025 trying to get my refund The stores don’t help you The cue timer service hangs up when u call them They lie u asked for cancellation yet after one year the account is not cancelled yet ? But they claim no refund
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PRINCE SETH (@SETHPRINCE2190) reported@JioCare @TRAI @JioCare - I sent almost 15 emails with all asked documents but my issue didn’t get fix yet. Despite providing all documents Jio team giving excuses without checking my documents shared over emails rejected my request. I shared evidence here in chat too but no action yet.
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Nipun Agarwal (@Neom1536) reported@JioCare i have raised complaint from mukherjee nagar delhi 1349 1 st floor but no engineer available in delhi n the person who is there not ready to solve the issue 9818335321 nipun agerwal my no
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abhishek agarwal (@abhiagarwal_8) reported@JioCare It is not yet resolved since 6days, I am getting the same reply everytime, yet no solution