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Reliance Jio

Reliance Jio Outage Report in Thāpkhera, Gautam Buddha Nagar, Uttar Pradesh

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Thāpkhera, Uttar Pradesh

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thāpkhera, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Reliance Jio

Reliance Jio is having issues since 06:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 14% Wi-fi (14%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Thāpkhera, Uttar Pradesh

Latest outage, problems and issue reports in Thāpkhera and nearby locations:

  • Kuldeep41081904
    Kuldeep Singh (@Kuldeep41081904) reported from Greater Noida, Uttar Pradesh

    @JioCare @reliancejio my Jio I'd 01203533508 not working since 2:30PM trying to connect with Jio teams but no response can someone plz look into this I am very upsat about this kind of behaviour ..

  • GargusPriyanshu
    Priyanshu Gargus (@GargusPriyanshu) reported from Ghāziābād, Uttar Pradesh

    @JioCare Dear Sir, The exact issue is network coming and leaving from since morning. And I didn't have any alternate number.

  • Rsuribhardwaj
    Ranjana Suri Bhardwaj (@Rsuribhardwaj) reported from Greater Noida, Uttar Pradesh

    @manishsmooth @JioCare @reliancejio @OfficeOfRSP @rsprasad @DoT_India @TRAI Should be sorted out soon... Otherwise waive off the charges if we are relayed on this kind of service only. 🙏.... better to provide the service free.. So that we can opt other service.

  • Sachin2world
    Sachin Kumar (@Sachin2world) reported from Greater Noida, Uttar Pradesh

    @JioCare @TRAI. This is the third and last reminder. See how you addresd the issue of a customer. Pathetic.

  • ashishgehlot637
    ashish gehlot (@ashishgehlot637) reported from Ghāziābād, Uttar Pradesh

    @JioCare it's being 24 hours my 4g network is working like 2g please resolve this issue.

  • RNextension
    Raj Nagar Extension Ghaziabad (@RNextension) reported from Ghāziābād, Uttar Pradesh

    @rupeshjverma @JioGigaFiber_ @reliancejio Just for your info, jio fiber was down for more than 20 hours yesterday. Search "jio fiber" even on twitter, you would see thousands of users complaining ...

  • rupeshjverma
    RV (@rupeshjverma) reported from Ghāziābād, Uttar Pradesh

    @JioGigaFiber_ Since approx year back your team was visited at SG Grand Rajnagar extension, Ghaziabad, till we didn't get the the solutions. As airtel already setup his network at site. But people still waiting for @JioGigaFiber_ if interested, please initiate. @reliancejio

  • VinodMa19763173
    Vinod Malik 100%FB(No DM)🙏 (@VinodMa19763173) reported from Ghāziābād, Uttar Pradesh

    @JioCare @ibhuwanesh U hv bn lied each&every time wid every1.If u run on same way,then take it gauranted that u ppl will b drowning1fine day& #MukeshAmbani will'nt b able2survive&all of u(gang of looters)will lost ur lives.ur representative Sachin Tyagi hs advised me2port my jio no.Stupid company.🤔

  • kamalkalra7
    Kamal Kalra (@kamalkalra7) reported from Greater Noida, Uttar Pradesh

    @JioCare I have a jii fibre connection which is down for over 2 hours and I cannot get thru to any operator This is abysmally poor service!! Is there no recourse against poor service and over burdened complaint center where you just can’t get thru Most frustrating

  • aka_appu
    Ankit Gupta (@aka_appu) reported from Ghāziābād, Uttar Pradesh

    @Airtel_Presence @JioCare @reliancejio @VodafoneIN @excitel_rocks @BSNLCorporate Tired up with slow internet speeds,FUP and frequent data connectivity issues. No one delivers what's being promised. Want to switch to a good ISP.

  • VinodMa19763173
    Vinod Malik 100%FB(No DM)🙏 (@VinodMa19763173) reported from Ghāziābād, Uttar Pradesh

    @JioCare @reliancejio Nothing hv bn done so far by ur engineers abt network of2G,bt u r charging as4G.u hv talked many times earlier too bt this time assured me that network prblms'll b sort out at earliest,bt u r sleeping same way as u wr earlier. Pl.try to understand our agony.

  • avm019
    AVM (@avm019) reported from Greater Noida, Uttar Pradesh

    @Airtel_Presence i really want to get rid of Airtel’s worst service and response. @reliancejio @VodafoneIN please let me know if you have some good plan for postpaid and broadband at my location.

  • advocatesarin
    AdvocateSarin (@advocatesarin) reported from Ghāziābād, Uttar Pradesh

    @JioCare Your service response is like MTNL/BSNL what's the use of spending billions of dollars if not giving results.

  • mkeshari
    Mithilesh Keshari (@mkeshari) reported from Ghāziābād, Uttar Pradesh

    My #jiofibre isn't working and I've contactacted customer support 3 times but they unable to fix the issue. Jio has the worst support system. @JioCare @reliancejio

  • valechaji
    saurabh valecha (@valechaji) reported from Ghāziābād, Uttar Pradesh

    @reliancejio hi i am waiting for jiofibre since long. Please help n provide internet connection.

  • MohdWas41571574
    Mohd Waseem (@MohdWas41571574) reported from Ghāziābād, Uttar Pradesh

    @reliancejio I would like to inform you that I had complained to Jio customer care,due to I have facing the issue for call field and slow speed,but no solution for your side.and my concern is close automatically without any intimation. My service request number SR0000119YWP.

  • VinodMa19763173
    Vinod Malik 100%FB(No DM)🙏 (@VinodMa19763173) reported from Ghāziābād, Uttar Pradesh

    @JioCare @iamdhruvguptaa Jio's tweet writer is very clever.They use vry soft,sweet&nice language in writing bt they're d great fraud on d earth. Jio's owner is eating d poor ppl of India on d name of good network bt don't hv his own network.He's simply eating each1of us&becoming fatty.1day he'll destroy.

  • mkeshari
    Mithilesh Keshari (@mkeshari) reported from Ghāziābād, Uttar Pradesh

    @saytosachin @JioCare @reliancejio Haha Today take @Airtel_Presence and keep @reliancejio as backup. No support and service.

  • imsharmasantosh
    Santosh Kumar Sharma (@imsharmasantosh) reported from Ghāziābād, Uttar Pradesh

    Well said @reliancejio, also all the customers who are paying for your worst service should install their tower for better service. #atmnirbhar

  • neerajpantbng
    Neeraj Pant (@neerajpantbng) reported from Ghāziābād, Uttar Pradesh

    @JioCare I have been facing connectivity issues since noon. At first the router was blinking with a red light. Now it is blinking with green light but still no connectivity. Pl help

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • chaitanyapottam
    Chaitanya (@chaitanyapottam) reported

    @reliancejio @JioCare your network is so good that, call is disconnecting when I am talking customer care multiple times today. Will there be any other way to resolve this issue ?

  • MJ_ROY77
    MRITUNJAYA ROY (@MJ_ROY77) reported

    @the_guy_says @reliancejio Yea same here i think today network is down for some reason...

  • mitu1974
    Sameer Nandan (@mitu1974) reported

    @JioCare Misrepresentation of fact is an offence and I cannot expect such thing from Reliance Jio. Why did you extort money if your service is not available in my area? Now you saying docs incomplete . Who is responsible take action

  • praveenpbp
    Praveen Patil (@praveenpbp) reported

    @JioCare It has been very poor response from Jio store. Visited Jio Digital 9th Block, Jayanagar & Reliance Digital, Bommanahalli, Bangaluru I already using Jio Phone & want to buy Jio Phone 2, but your store people not ready to sell it without new SIM. Why?

  • prasad50518
    Prasad Burada (@prasad50518) reported

    @JioCare How you guys are saying this? You are providing very bad services. Profit is not business.

  • TANUJ9431
    TANUJ KUMAR (@TANUJ9431) reported

    @JioCare How to close my jio phone number permanently. Pls help

  • vishalkeshri51
    Vishal Keshri (@vishalkeshri51) reported

    @JioCare @reliancejio Not again! WTF is happening with your fibre? #fibredownagain

  • friendlyshubh
    shubh (@friendlyshubh) reported

    @reliancejio @JioCare when will the problem with calls resolve at Jio? Most of the time the call is not reachable. Frustrated with jio network.

  • Deebakarchoura1
    Deebakar chourasia (@Deebakarchoura1) reported

    Hii @Airtel_Presence how is your network coverage in pin-code area 713347.? @JioCare is being very poor net speed in this area ... kindly give me conformation about your network coverage in 713347 so that i can come back to @Airtel_Presence

  • ImLajapathiRai
    🅻🅰🅹🅰🅿🅰🆃🅷🅸 🆁🅰🅸 (@ImLajapathiRai) reported from Cuddalore, Tamil Nadu

    .@JioCare network speed totally waste