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Reliance Jio

Reliance Jio Outage Report in Thāpkhera, Gautam Buddha Nagar, Uttar Pradesh

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Thāpkhera, Uttar Pradesh

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thāpkhera, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at Reliance Jio

Reliance Jio is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 14% Wi-fi (14%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Thāpkhera, Uttar Pradesh

Latest outage, problems and issue reports in Thāpkhera and nearby locations:

  • Shrawan34153255
    Shrawan kumar (@Shrawan34153255) reported from Greater Noida, Uttar Pradesh

    @reliancejio hii!!! JIO Please go drown yourself in a palmful of water, because of your incompetent customer service and 10 kb speed for ur so called jio 4G.

  • TheAnuragTyagi
    Anurag Tyagi ᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@TheAnuragTyagi) reported from Ghāziābād, Uttar Pradesh

    @reliancejio Need Help Regarding Jio Bad Network in My Village 🙏 @JioCare

  • Siddiqui7852
    Khalid Siddiqui (@Siddiqui7852) reported from Greater Noida, Uttar Pradesh

    @reliancejio I called customer service but that employee is very useless so you will say something.

  • ayushssm
    Aayush Shrishrimal (@ayushssm) reported from Ghāziābād, Uttar Pradesh

    @JioCare hey my number is still not get network from morning please help @reliancejio #jionet #jionetwork #Jiodown

  • SatishK71776999
    Satish Kumar (@SatishK71776999) reported from Ghāziābād, Uttar Pradesh

    @reliancejio after sale postpaid plan service is to pathetic 😡😡🤬🤬🤬

  • ggnraj
    gagan (@ggnraj) reported from Ghāziābād, Uttar Pradesh

    @reliancejio @JioCare Customer support is also not effective. No proper listening of customer queries. I am calling since today morning but no get any resolution

  • MohitaryaOO7
    Mohit Kumar (@MohitaryaOO7) reported from Greater Noida, Uttar Pradesh

    @airtelindia @Airtel_Presence Airtel is doing Network update in my area from last 7 months. No client service zero work ethic, zero promise met, simply you guys are useless. If you have any self respect remaining kindly fullfill my connection requirement. @JioCare bhai ab aa jao

  • himanshu91j
    HIMANSHU TIWARI (@himanshu91j) reported from Ghāziābād, Uttar Pradesh

    Really pathetic and frustrated while using @JioCare @reliancejio #jiofiber multiple time internet disconnection, DTH service also very bad

  • monliest
    MaYanK GupTa 🥇Vaccinated 🥇 (@monliest) reported from Ghāziābād, Uttar Pradesh

    @JioCare @MukeshAmbanima Let's make sure you're getting the best possible service = SR CLOSED W/O VISIT + CC DISCONCTD DE CALL + NO REPLY VIA EMAIL + BACKEND KNEW BUT IGNORED AS U GOT 100% MONEY + SAID 4 RE-WIRING THEN ALSO SR CLOSED W/O DONE WATCHING SINCE MAY 2021

  • vikaschauhan147
    Vikas chauhan (@vikaschauhan147) reported from Ghāziābād, Uttar Pradesh

    @reliancejio I am at Aditya world city Ghaziabad 201002 I am here since last more then one year and I am facing the lot of network issue here we can't talk over the phone from my room or hall always we need to come out in balcony and some time that also not work

  • _NiketJain
    Niket Jain (@_NiketJain) reported from Ghāziābād, Uttar Pradesh

    @airtelindia This is so pathetic that there’s no way to reach out to anyone for the grievances. You are loosing your customers to @reliancejio They are quick and gives such fast service. Finally getting Jio Fiber.

  • _NiketJain
    Niket Jain (@_NiketJain) reported from Ghāziābād, Uttar Pradesh

    @reliancejio bringing revolution and shall swiftly clear off @airtelindia if they continue with such pathetic customer service.

  • monliest
    MaYanK GupTa 🥇Vaccinated 🥇 (@monliest) reported from Ghāziābād, Uttar Pradesh

    @MukeshAmbanima @JioCare Don't want 2 help since May 2021 Paying 100% for DL speed but getng 15% - 55% DL speed against ur claim Jio Backend knew but ignored SR closed w/o visit Closed 2 x indiv Closed 1 x JioBusiness Penetration starts instead of solution 0120.3578802

  • Sketchbud
    N I T I S H (@Sketchbud) reported from Greater Noida, Uttar Pradesh

    @reliancejio Out of 7 days, it's like 6 days your internet speed remains slow? It's this the 4G , India was expecting? I have been complained many times about the poor reception since long. The only reply I get is- sir you stay in high rise building area, we cannot stop anything!

  • himanshu91j
    HIMANSHU TIWARI (@himanshu91j) reported from Ghāziābād, Uttar Pradesh

    @JioCare Same thing asking again and again no any issue resolve action is taken by team. If a second of disconnection happen it will disconnect and interrupt my calls and system while working from home.whatever light of device is there green or red.

  • sonubhati7000
    Sonu Bhati (@sonubhati7000) reported from Greater Noida, Uttar Pradesh

    @ViCustomerCare Very Poor internet Speed in Greater Noida.after long wait and complaint. No improvement. today i am porting my number in @reliancejio

  • Richa110393
    Richa Singh Rathore (@Richa110393) reported from Ghāziābād, Uttar Pradesh

    @JioCare its been a long time i was trying to relocate my connection but through the app i am unable to upload my documents i ask ur cs team to do it for me but they denied so now finally i hav to cancel my connection thank you soo much for ur great services

  • ggnraj
    gagan (@ggnraj) reported from Ghāziābād, Uttar Pradesh

    @JioCare Very bad experience, false commitment, my jio fiber was booked with 2hr installation commitment, now two days there no installation. Now informed that my installation is on hold as per customer request, I calling customer support but no responses. Order ID NO0000JBJ024

  • AryanKavit
    Kavit Aryan (@AryanKavit) reported from Greater Noida, Uttar Pradesh

    Network issue in sector 3 a block. Due to no one shift here @OfficialGNIDA @airtelindia @JioCare

  • Sketchbud
    N I T I S H (@Sketchbud) reported from Greater Noida, Uttar Pradesh

    @JioCare It's been 2 years now, you guys cannot commit a date. What should I do now, switch to a different service provider?

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • neeleshmisra
    Neelesh Misra (@neeleshmisra) reported

    Facing Internet problems with @airtelindia at my village home/rural school (where virtual classes are held) outside Lucknow. Dear @reliancejio would you like to ensure that kids can study and I can keep creating content? @RailTel was of no help. I messaged them.

  • YogeshT24583054
    Yogesh Thakur (@YogeshT24583054) reported

    @reliancejio sir your net speed is very very very poor in my area please fix it its a requst from me

  • VeereshBhai1
    Veeresh Bhai (@VeereshBhai1) reported

    @JioCare @reliancejio Worst Service

  • SuhagiyaK
    Kirttan Patel (@SuhagiyaK) reported

    What a pathetic customer care service of @JioCare I tried the last hour contacting @reliancejio Fiber service but cant connect it.

  • YogeshT24583054
    Yogesh Thakur (@YogeshT24583054) reported

    @JioCare sir your internet speed us very very very poor in our area please fix it its a request@jio

  • Hitesh20354463
    Hitesh (@Hitesh20354463) reported

    At least tell me what should I do with your GHATIYA NETWORK.. everytime I've to switch OFF and then ON my phone.. So worst jio service even after complaint from past 2 months you're doing nothing to help customers now it's better to switch to some other network @JioCare

  • banksehu_bc
    Bank se hu BC (@banksehu_bc) reported

    It's been more than 10 hrs still no call or support from @JioCare . Guys if you're in transferable job then please never go with a jio fibre connection. It is impossible to relocate even in the same city.

  • Hitesh20354463
    Hitesh (@Hitesh20354463) reported

    @JioCare At least tell me what should I do with your GHATIYA NETWORK everytime I've to switch OFF and then ON my phone So worst jio service in our area even after complaint from past 2 months you're doing nothing to help customers now it's better to switch to some other network

  • hridaychand2
    Hriday Kumar (@hridaychand2) reported

    @reliancejio My jio sim 4g speed is very slow. So I can't attend my online classes within 2 days.

  • sinu223
    . (@sinu223) reported

    @reliancejio @JioCare What kind of service are you giving? Form the last 18 days, neither the net has been running, nor am I able to call properly… What is the last solution, should I port the number to someone else?