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Reliance Jio

Reliance Jio Outage Report in Thāpkhera, Gautam Buddha Nagar, Uttar Pradesh

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Thāpkhera, Uttar Pradesh

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thāpkhera, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Reliance Jio

Reliance Jio is having issues since 10:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 0% TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Thāpkhera, Uttar Pradesh

Latest outage, problems and issue reports in Thāpkhera and nearby locations:

  • paramchauhan143
    PARAMVEER CHAUHAN (@paramchauhan143) reported from Bargula, Uttar Pradesh

    Dear Sir, Would like to inform you that I have been facing Slow Internet connection, Network Issues and the Voice error since 2016. @Airtel_Presence @delhiairtel005 @VodafoneIN @Idea @reliancejio @TRAI @NodleTeam @AppellateCenter @AppellateLaw360

  • babul09a
    Vivek singh (@babul09a) reported from Ghāziābād, Uttar Pradesh

    @DoT_India @JioCare What is the progress on my problem @DoT_India and what is the exact date when my problem are solved @JioCare plz slove 1000s of customers facing problem and experienceing poor quality services.

  • SHISHODAWARRIOR
    LALIT MOHAN RANA (@SHISHODAWARRIOR) reported from Ghāziābād, Uttar Pradesh

    @JioCare @reliancejio @RelJio4g Very poor network at 8/5A, Prem Kunj, Sec 3, Rajinder Nagar, Sahibabad. Why this location is dry in spite of fake promises from your end. 9310987654 facing problems. Guest 9625595264 feeling not to stay due to call drop. Shameful!

  • singh_abhi1612
    टीपू सिंह (@singh_abhi1612) reported from Ghāziābād, Uttar Pradesh

    @jiocare even tried to reach out ur customer care team but as usual dey r only repeating the same old stuffs. If I'm not going to get the response ASAP I'll sue JIO Team for charging 2.5K through fraudulent way and tk dis matter to consumer court....@consumercourtin

  • vekuna
    Vinod Kumar (@vekuna) reported from Ghāziābād, Uttar Pradesh

    @JioCare @vinaysaxen9 Never go for JIO they can't able to solve a problem after 3 years

  • candidheartz
    Amit (@candidheartz) reported from Ghāziābād, Uttar Pradesh

    @ANKURCH5253 @JioCare Wow @JioCare replies the same to all there customers. Can we raise a complaint @TRAI

  • candidheartz
    Amit (@candidheartz) reported from Ghāziābād, Uttar Pradesh

    @JioCare @reliancejio @TRAI Trying to log in network complaint with Jio Care since 10 March 2019. Till date no response from Jio. Surprisingly Jio customer Care198 refused to take a n/w complaint also as they r confirming that know that there n/w has issue. 5 Months waiting 1/2

  • shekharchopra53
    shekhar chopra (@shekharchopra53) reported from Ghāziābād, Uttar Pradesh

    @JioCare @reliancejio @VodafoneIN you feel totally handicapped due to no network and No internet service and no WiFi work ing at @indianrailway__ old Delhi railway station.

  • singh_abhi1612
    टीपू सिंह (@singh_abhi1612) reported from Ghāziābād, Uttar Pradesh

    @JioCare what kind of pathetic service you guys are providing, it's been already 10 days where I'd applied for new broadband, connection fees has paid and after that there is no response. Installation got rescheduled thrice without any confirmation. Sic !!!

  • candidheartz
    Amit (@candidheartz) reported from Ghāziābād, Uttar Pradesh

    @JioCare @reliancejio @TRAI Till date no response from Jio. Surprisingly Jio customer Care198 refused to take a n/w complaint also as they r confirming that know that there n/w has issue & wouldn't be taking complaint. May be complaint nos. records would hv to be shown to TRAI.

  • vinitpratap
    Vinit Pratap Singh (@vinitpratap) reported from Greater Noida, Uttar Pradesh

    @reliancejio @JioCare what wrong with the internet it's very very slow, today's is the first ay with Jio Network. Not a good experience I was expecting, I just missed @VodafoneIN internet speed when network is good. Kindly increase the speed.

  • agniweshkumar
    Agniwesh Kumar (@agniweshkumar) reported from Greater Noida, Uttar Pradesh

    @JioCare Actually I'm now 101% sure that i can't get Best Possible service with Jio that's y i decided to part my Ways. My complaint getting 1 year Older now and every time i get only Time to wait. But now "पानी सर के ऊपर जा चुका है" यहां तक कि पिछले 3 महीनों से मैंने रिचार्ज भी नही किया।

  • singh_abhi1612
    टीपू सिंह (@singh_abhi1612) reported from Ghāziābād, Uttar Pradesh

    @JioCare if you're committing this kind of services to ur customer then pls spare me kindly cancel my order and refund my processing fees with interest of 10 days, at the time of connection ur representative es after my life...

  • abhivarshney
    अभिषेक वार्ष्णेय 🐦 (@abhivarshney) reported from Yāqūbpur, Uttar Pradesh

    This is not yet resolved. Poor service @JioCare @reliancejio

  • YourFriend_Anil
    Anil Sharma (@YourFriend_Anil) reported from Greater Noida, Uttar Pradesh

    Hello Team Jio I am using jio network since last 5 months and i am not getting proper network also facing Voice break internet prob and call failed so. I have complained appox 5 times but i am not getting any kind of help @reliancejio

  • candidheartz
    Amit (@candidheartz) reported from Ghāziābād, Uttar Pradesh

    @JioCare @reliancejio @TRAI May be if u record complaint then the complaint would hv to be rectified. Seen first ever customer care which says that we know the complaint that's y we will not take complaint. May be complaint nos. records would hv to be shown to TRAI. 2/2.

  • impoddar2811
    Kya karega jankar🇮🇳 (@impoddar2811) reported from Ghāziābād, Uttar Pradesh

    I want to port my @Airtel_Presence number into @reliancejio kindly help me.

  • vinitpratap
    Vinit Pratap Singh (@vinitpratap) reported from Greater Noida, Uttar Pradesh

    @reliancejio @JioCare what wrong with the internet it's very very slow, today's is the first ay with Jio Network. Not a good experience, Not expected, @VodafoneIN internet speed better than Jio when network is good. Kindly increase the speed.

  • Freaky_VAIBHAV
    Vaibhav Sharma (@Freaky_VAIBHAV) reported from Ghāziābād, Uttar Pradesh

    @JioCare @TRAI @jagograhakjago @reliancejio @reliancegroup This is seriously affecting me. My SIM is offline now for almost 2 days. No resolution/ update provided by Reliance JIO service support team over service request SR00000YEIWJ. Nobody is able to contact me ovr my cellphone. My office, home connectivity are affected

  • mdhikmat87
    Md Hikmat (@mdhikmat87) reported from Greater Noida, Uttar Pradesh

    The 4G service of Reliance Jio is pathetic in Ace City, Greater Noida, even 2G services are faster than this please look into this @JioCare

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ashok3654
    ashok rawat (@ashok3654) reported from New Delhi, Delhi

    @JioCare That's the reason I got two spam call and these people call themselves as a jiocare support and asking my cell phone control through support and send me wts app link. Thanks for sharing information

  • sam_jain25
    SAJ (@sam_jain25) reported

    @JioCare seems @Airtel_Presence doesn’t care about its customers. Can you please suggest some good high speed plans in 201305, Noida. My work is getting affected due to internet issues.

  • Aey_Sid
    Sidharth D (@Aey_Sid) reported

    @JioCare @reliancejio looking to get my internet fixed. Its been almost a week but I’m unable to use my internet. Can someone help??

  • SunnyElectroni2
    Sunny Electronics (@SunnyElectroni2) reported

    Worst services for Jio fiber 5G, don’t know will Jio be able to handle 5G services in India. They are not able to solve one service number in 11 days, today is 12 th Day and no one visited for repair. @PMOIndia request you to give 5G services in good hands. @reliancejio @JioCare

  • innocentlyloud
    🇮🇳 Ajinkya(Anand) (@innocentlyloud) reported

    If you can't fix ths issue I am ready to go with @reliancejio fiber, please do the refund as I have recharge my broadband now only Pathetic and hopeless service by u guys From last 5 days I am struggling to get my service back online but in return I just get "Tarikh pe Tarikh".

  • SumitKu40112760
    Sumit Kumar (@SumitKu40112760) reported

    @JioCare Dear Team,See the msg of yout team from yesterday they giving me next day date ,,,no one is serious don't known customer satisfaction

  • rukaifu
    Rohit Upadhyay (@rukaifu) reported

    @reliancejio @JioCare I am fed up of your pathetic customer service and zero integrity. Your fiber team comes and installs a new connection everytime there is any issue without closing the previous one. Now they are asking me for additional hardware which was not given by team.

  • EzryszE
    EzryszE (@EzryszE) reported

    @JioCare I am getting frustrated by the kind of broadband services you are providing in Dehradun. Internet is not working since 12th July, I have called multiple times on your helpline and still no one is visiting from your side, same issue happened last month and for 10 days I..

  • raj_kumar_ranga
    rajkumar (@raj_kumar_ranga) reported

    @JioCare @_MukeshAmbani Problem still not rectified With reference to Service Request Number SR00001C37O3 for JioFiber connection from last 10 days who will pay for the data loss

  • suyash_bengani
    Suyash Bengani (@suyash_bengani) reported

    @JioCare Have been promised 20 different time slots for the engineers visiting my place in the last 3 days. Every time the excuse provided has been of extreme weather and flooding which are false. Customer service executives are of no help. Official stores can't help as well.