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Reliance Jio

Reliance Jio Outage Report in Thāpkhera, Gautam Buddha Nagar, Uttar Pradesh

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Thāpkhera, Uttar Pradesh

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thāpkhera, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Reliance Jio

Reliance Jio is having issues since 11:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Thāpkhera, Uttar Pradesh

Latest outage, problems and issue reports in Thāpkhera and nearby locations:

  • vivekdwivedi727
    vivek dwivedi (@vivekdwivedi727) reported from Greater Noida, Uttar Pradesh

    @reliancejio @reliancegroup @JioCare Dear sir I'm apply post paid sim your executive cancel my application bcz I'm I'm not pay 500 amount by online to her and not give OTP ,he ask all thing on call without sim dilevery, my contact no 7362000468. For mor evidence. Call me.

  • Santosh17054352
    Santosh Kumar (@Santosh17054352) reported from Greater Noida, Uttar Pradesh

    @JioCare if you don't know how to behave a customer then don't come to telecom industry. @TRAI please check whether jio is providing the service or not. Otherwise cancel jio contact in telecom sector. I am facing same issue in between 4 year's of period.

  • vishalsain79
    Vishal (@vishalsain79) reported from Ghāziābād, Uttar Pradesh

    @JioCare Mohit can you explain when your team going to move....is there any solution for my problem?let me know the date of your action or I will tell my date of legal action in my next tweet.

  • Adarsh_adikt4
    Adarsh Srivastavaa (@Adarsh_adikt4) reported from Greater Noida, Uttar Pradesh

    @JioCare I will surely dm my number, but how will you contact me as there is hardly any network coverage. All you will hear is not reachable

  • abhinavguptaji
    Abhinav Gupta (@abhinavguptaji) reported from Ghāziābād, Uttar Pradesh

    Are you people mad or something,why you are not providing the refund for jiofiber connection, service not available #NeverTrustJio jl@JioCare @reliancejio

  • therachitmalik
    Er. Rachit Malik (@therachitmalik) reported from Ghāziābād, Uttar Pradesh

    @JioCare I am allowing some time but i am allowing time last two week. Why is still pending no one take actions this. Please tell me why customer suffered this type of problem. #jiocare @JioCare

  • abhishekanandji
    Abhishek Anand (@abhishekanandji) reported from Greater Noida, Uttar Pradesh

    . @JioCare is the worst one. Hope all agree?

  • AmitBha53134290
    Amit Bhasin (@AmitBha53134290) reported from Ghāziābād, Uttar Pradesh

    @JioCare Appointment fix for 1 pm but put on hold from your side again...making coustmer fool

  • utk_a_rsh
    Utkarsh Srivastava🇮🇳 (@utk_a_rsh) reported from Ghāziābād, Uttar Pradesh

    @JioCare Any updates here? Haven't received even a call regarding this issue. How long this will take?

  • Santosh17054352
    Santosh Kumar (@Santosh17054352) reported from Greater Noida, Uttar Pradesh

    @JioCare 8249681039 mam this number is showing no service what should I do

  • hitts1988
    hitesh arora (@hitts1988) reported from Ghāziābād, Uttar Pradesh

    @JioCare Its a network issue in my locality since last 3 days. Why can't u send someone to my address to check it. Shouldn't be this hard

  • therachitmalik
    Er. Rachit Malik (@therachitmalik) reported from Ghāziābād, Uttar Pradesh

    @JioCare Dear Karuna ji, Last two days wasting my time engineer not came today. Today, it's scheduled three time. But installation also pending. No support from @JioCare side till now. Now please tell me what i can do for this bad experience from jio side? Move to another network? #Jio

  • sethiirajat
    rajat sethi (@sethiirajat) reported from Greater Noida, Uttar Pradesh

    No network working at my current location at Amarpali Dream Valley, Greater Noida West. Jio network is really getting very bad network service.@JioCare @reliancejio

  • SonuSVK
    100nuV (@SonuSVK) reported from Ghāziābād, Uttar Pradesh

    @JioCare Lines which wrote here useless for me. I complained for resolution not to received a formal massage. Actually I came in Jio from Airtel. If No improvement will look, again I will move to Airtel.

  • Santosh17054352
    Santosh Kumar (@Santosh17054352) reported from Greater Noida, Uttar Pradesh

    @JioCare I don't understand why my internet is not working as always

  • imrachits
    TheFlyingDutchman (@imrachits) reported from Greater Noida, Uttar Pradesh

    @JioCare @reliancejio your manager at Chandpur, Bijnor in UttarPradesh is so unprofessional. Jio Connection is not working and he is busy making fun of the situation of my family. Manager name - Gaurav. Can someone please connect urgently?

  • AmitBha53134290
    Amit Bhasin (@AmitBha53134290) reported from Ghāziābād, Uttar Pradesh

    @reliancejio Hopeless service...please stop making coustmer fool

  • nitesh_agrawal
    NITESH AGRAWAL (@nitesh_agrawal) reported from Ghāziābād, Uttar Pradesh

    @pratik0310 I m also facing issues with @reliancejio.. connectivity and speed is not same as before...time to switch to @airtelindia now

  • hitts1988
    hitesh arora (@hitts1988) reported from Ghāziābād, Uttar Pradesh

    @JioCare You are repetitively saying there is no issue when i am saying for last 3 days that i am unable to receive and make calls. Why can't u send someone to check and u will see

  • AmitBha53134290
    Amit Bhasin (@AmitBha53134290) reported from Ghāziābād, Uttar Pradesh

    @JioCare Don't beleive you guys.. horrible experience

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • dhiraj_djy
    Dhiraj Yadav (@dhiraj_djy) reported

    @JioCare @JioCare it is my 3rd recharge. The other two failed. My 3rd recharge became successful. Customer care still didn’t bother to reply me on the DM. Please check your DM so that you can confirm it yourself.

  • KapareShyam
    Shyam Kapare (@KapareShyam) reported

    @JioCare pl help.. Only names are changing in response of my team.. 1. Mr Anuj then 2. Mr Maaz and now 3. Mss Neelam What is action... 6 days passed and sms recieved still 7 days more required???

  • Becul18
    becull (@Becul18) reported

    @JioCare @reliancejio Jiofiber Free trail is biggest scam ... Jio sales people are forcing people to take 1 month advance recharge so that they cant cancel connection if they dont like... Fake advertisement of free trail and fake promises. @MumbaiPolice plz take action

  • KapareShyam
    Shyam Kapare (@KapareShyam) reported

    @JioCare See sequence of response to my problem... Action is only change in name of person replying my tweets; 1. Anuj 2. Maaz 3. Neelam and now 4. Manish.. Where is action to solve my problem?

  • anubhav07jain
    Anubhav Jain (@anubhav07jain) reported

    @JioCare It's been 3 days issue raised on Twitter a nd its been a week getting things sorted our Still only assurance from JIO. NO RESOLUTION

  • ArunRan74315805
    Arun Rana (@ArunRan74315805) reported

    @JioCare my postpaid number suspended by jio even I have made payment, jio did not provide payment information nor activate my number. Such a bad experience twice with jio

  • jaikundan36
    Kundan Jaiswal (@jaikundan36) reported

    @JioCare @reliancejio i again and again requesting you kindly implement tower or increase existing bandwidth. When you people will listen our voice. We are literally facing an internet as well as network issue for jio. Now if you are fails to resolve this issue we will planning for(2/3)

  • deepak3388
    deepak (@deepak3388) reported

    @JioCare What happened Internet next to my house is working both the sides but in my house No one of you care to solve my problem #Jio #JioFiber

  • Vineeshtkm
    Vineesh (@Vineeshtkm) reported

    @JioCare Issue with my Jio Fiber billing(account:+91 471 3582811)I have paid 1 month advance amount due to the bill issue from jio side. even then my internet service got disconnected saying that bill not paid. Not getting any response from your team on this. Sent multiple mails

  • VarunGo58801353
    Varun Goswami (@VarunGo58801353) reported

    @excitel_rocks pathetic customer service by excitel. Losing 2 thousand bucks salary justbecause of the internet connection is not working for 18hrs. Specially Sachin Kumar the so called Team lead,who just know how to update ticket only @JioCare @Airtel_Presence