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Reliance Jio

Reliance Jio Outage Report in Pratappur, Kānpur, Uttar Pradesh

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Pratappur, Uttar Pradesh

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Pratappur, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Reliance Jio

Reliance Jio is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Pratappur, Uttar Pradesh

The most recent Reliance Jio outage reports came from the following cities: Kanpur.

CityProblem TypeReport Time
Kanpur Wi-fi 29 minutes ago
Kanpur Wi-fi 20 hours ago
Kanpur Phone 2 days ago
Kanpur Internet 2 days ago
Kanpur Internet 2 days ago
Kanpur Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Pratappur, Uttar Pradesh

Latest outage, problems and issue reports in Pratappur and nearby locations:

  • gaurav_hindu786
    gaurav awasthi (@gaurav_hindu786) reported from Kanpur, Uttar Pradesh

    @JioCare 05123561443 our wire disconnected from poll , very problem we face

  • Vaibhav76817404
    Vaibhav Chauhan (@Vaibhav76817404) reported from Kanpur, Uttar Pradesh

    @JioCare I have shared the details, hope my issue will be resolved.

  • PranksKe
    Fahad husain (@PranksKe) reported from Kanpur, Uttar Pradesh

    @JioCare Nhi network problem nhi hai jb se maine sim exchange kraya hai tb se problem hai

  • wazidaliw76
    Muhammad Abdul Wajid Ali Ashrafi (@wazidaliw76) reported from Kanpur, Uttar Pradesh

    @JioCare Jio fiber chore offer trail i m disconnected connection in 30 days under and @reliancejio pickup in 90 days then i m received only 500₹ and 1000₹ pending when you send so ye kiska problem hai #JioFiber #fraud

  • JyotiYa11784235
    Jyoti Yadav (@JyotiYa11784235) reported from Kanpur, Uttar Pradesh

    @JioCare I have recieved the latest time for 8th april. Do you really think this the right policy to treat a customer like this. I want it to be complete by today only.

  • SURAJ_SINGH_95
    Suraj Singh (@SURAJ_SINGH_95) reported from Kanpur, Uttar Pradesh

    Due to unforeseen circumstances, there is a delay in the restoration of JioFiber services for Service ID 5123580381 in your area We apologise for the inconvenience caused and appreciate your co-operation what rubbish ? @jio_gigafiber @JioCare @TRAI what about our work ? And bill

  • GautamY02026637
    Gautam Yadav (@GautamY02026637) reported from Kanpur, Uttar Pradesh

    @JioCare @reliancejio Facing Extremely slow internet speed in Sharda Nagar Kanpur 208025. Can't play videos in YouTube in 480p.

  • arora_dileep
    VIJAYAI BHAV (@arora_dileep) reported from Kanpur, Uttar Pradesh

    @JioCare I m existing JIO Customer & also have a Voda idea no which I want to port to Jio in my Wife's name. But Jio Store at KAKADEV KANPUR is insisting for Biometric identification of my wife. Since she is a Senior Citizen her Biometrics can't be captured . Please help.

  • PatelRavi2016
    Ravi Patel (@PatelRavi2016) reported from Kanpur, Uttar Pradesh

    @JioCare @reliancejio Jio network is blackout in my area no pre paid and post paid network is working...no call and network is working in Gujaini near SBI bank pin code 208022

  • VipinDubey78
    Vipin Dubey 🇮🇳 (@VipinDubey78) reported from Kanpur, Uttar Pradesh

    @JioCare I am not able to avail your Jio fiver facility since yesterday night, I have also requested for service and got time slot today afternoon but no service man has come from Jio fiber till now and your customer service is saying that I can't help it , please help #jiofiber

  • AJAYKUM20051711
    Ajay Mishra (@AJAYKUM20051711) reported from Kanpur, Uttar Pradesh

    @reliancejio internet speed slow, veey very slow

  • Subroto78457048
    Advocate Subroto Mukherjee (@Subroto78457048) reported from Kanpur, Uttar Pradesh

    @reliancejio Your network is not working properly in kanpur UP. Please look in to this... @TRAI

  • AnuragA82202735
    Anurag Agrawal (@AnuragA82202735) reported from Kanpur, Uttar Pradesh

    My jio fiber and stb trial plan expired on 27th December'21, and I have informed team of jio to give up my service but jio havent took cognizance of it and didnt send their person to collect the hardware and initiate refund. Kindly help me asap @JioCare @reliancejio @MIB_India

  • SURAJ_SINGH_95
    Suraj Singh (@SURAJ_SINGH_95) reported from Kanpur, Uttar Pradesh

    @JioCare Due to unforeseen circumstances, there is a delay in the restoration of JioFiber services for Service ID 5123580381 in your area. Please be rest assured that our team is constantly working to restore the same on priority. Services are likely to get restored by 28-11-2021 04:26 AM

  • Faizul2109
    Faizul Hasan (@Faizul2109) reported from Kanpur, Uttar Pradesh

    @JioCare @reliancejio @reliancegroup why are you saying in your ads that your service is availabe every where in each and every villages and cities m living in kanpur Naubasta east and still not able to get the jiofibre connection ..

  • RaifHasan3
    Raif Hasan (@RaifHasan3) reported from Kanpur, Uttar Pradesh

    Dear @ViCustomerCare I have complained many times for network issue but till now there is no solution and it has been 2 months since the network failure, @JioCare is better service than yours ! Now Kindly port me in @JioCare 

  • gaurav_hindu786
    gaurav awasthi (@gaurav_hindu786) reported from Kanpur, Uttar Pradesh

    @JioCare my jio fiber connection no. 05123561443 , my connection wire is disconnected from the poll , please imidiatly solve my problem ,. I have again facing this problem , please provide me parmanent solution .

  • amolekapoor
    Amol Kapoor (@amolekapoor) reported from Kanpur, Uttar Pradesh

    @reliancejio Hey jio, Experiencing pathetic 4G network of your company. Call drops 8/10 calls. Every jio to jio numbers facing the issue. No support yet from your customer care. Pin 208012 Bad service.

  • Yadav2757
    Adv. Ankur yadav (@Yadav2757) reported from Kanpur, Uttar Pradesh

    @JioCare network issue

  • Astha__Gupta
    Astha Gupta (@Astha__Gupta) reported from Kanpur, Uttar Pradesh

    @JioCare This is so ridiculous! No improvement at all rather the speed is slow for whatever split of second it is connected. When can it get back to normal?

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • DModi3
    DModi (@DModi3) reported

    @JioCare Can you please help me with refund process? Mr. Sahil

  • pacific_iam
    Prashant Sarfare (@pacific_iam) reported

    @JioCare How much time you required to resolve this tiny issue?

  • PremNogiya99
    Prem Nogiya (@PremNogiya99) reported

    @JioCare Currently the is difficulty in connecting devices and IoT devices. Internet reliability has fallen down alot like every 30 mins the Internet goes down for 30-60 sec. I need the router to be replaced because I have tried other JioFiber and no such issue (1/2) #JioFiber

  • VarunAdi2803
    Varun Aditya (@VarunAdi2803) reported

    Need Starlink here @elonmusk @reliancejio service sucks🤢

  • Kadirkd01
    Abdul Kadir (@Kadirkd01) reported

    @JioCare I wanna transfer the sim owner( owner is dead). I've submitted form to the Silchar Head Office but no response. Plz help me.

  • TheNishilPatel
    NP (@TheNishilPatel) reported

    @JioCare Kindly look into my Jio fiber connection issue. Order number - NO0000LEN80Z. Why are you frequently changing my preferred appointment date of installation. Your customer care persons keep disconnecting call. @JioVadodara. What is your fee for preferred appointment?

  • Vaidyanathas1
    Vaidyanatha Sarma (@Vaidyanathas1) reported

    @JioCare is worst internet service provider of india

  • tejalmalavi
    Malavi Tejal J (@tejalmalavi) reported

    @JioCare No action taken on this issue. I shared consumer number in morning as you requested but no response from @JioCare. Please expedite the process and provide solution ASAP

  • Mr_Arora01
    Arora Ji (@Mr_Arora01) reported from Hanumāngarh, Rajasthan

    @JioCare I dont really need any help regarding this.... This is to show people reality of coupons you guys gives in wheeling.

  • ManishTheMS1
    Manish The M.S. (@ManishTheMS1) reported

    @rajivmehta19 @reliancejio reason is poor signal & taken for granted customers. You guys need to learn from @airtelindia