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Reliance Jio

Reliance Jio Outage Report in Pratappur, Kānpur, Uttar Pradesh

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Pratappur, Uttar Pradesh

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Pratappur, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Reliance Jio

Reliance Jio is having issues since 05:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 60% Internet (60%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Pratappur, Uttar Pradesh

The most recent Reliance Jio outage reports came from the following cities: Kanpur.

CityProblem TypeReport Time
Kanpur Internet 2 days ago
Kanpur Internet 2 days ago
Kanpur Wi-fi 2 days ago
Kanpur Internet 10 days ago
Kanpur Internet 11 days ago
Kanpur Internet 18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Pratappur, Uttar Pradesh

Latest outage, problems and issue reports in Pratappur and nearby locations:

  • gaurav_hindu786
    gaurav awasthi (@gaurav_hindu786) reported from Kanpur, Uttar Pradesh

    @JioCare I have problems , with jio fiber connection no. 3561443 , I think problem with connection joint with poll . Please solve this problem . Immediately

  • SinShubhendu
    Shubhendu Pratap Singh (@SinShubhendu) reported from Kanpur, Uttar Pradesh

    @JioCare Copy paste reply are you check attached screenshot of schedule date and time for engineer visit, kindly check again then reply with proper solution

  • ashutoshsri70
    Ashutosh Srivastava (@ashutoshsri70) reported from Kanpur, Uttar Pradesh

    @JioCare no care for my complaint with regard to jio fiber..

  • Abhishe38158619
    Abhishek Gupta (@Abhishe38158619) reported from Kanpur, Uttar Pradesh

    @JioCare why now most of of the website is not opening abd also many app is not working. And same is running when I switch to vi internet. Kya ho rakha h ajkl. Kindly look into this matter in urgent and now please don't ask the name of website or app.

  • anindian2190
    अनिरुध सिंह (@anindian2190) reported from Kanpur, Uttar Pradesh

    @JioCare very very bad experience facing in jio stores no one want to do service in stores they just delaying

  • SHUBHAM24176329
    SHUBHAM SONKER (@SHUBHAM24176329) reported from Kanpur, Uttar Pradesh

    @reliancejio Will jio people change anyone's number from 4g to 5g with their mind and how many people like me must be facing network problem. And when you call Jio's 198 to tell the problem, no one even picks up the call.

  • amangamingvlog
    amandeep singh (@amangamingvlog) reported from Kanpur, Uttar Pradesh

    Worst jiofiber service ever there engineer give thread of not repairing the connection ever if otp is not given instantly and says remove the connection what goes of my father I'll get the salary even then. I have removed the connection and shifted to airtel.@JioCare @airtelindia

  • LKGupta08
    L K Gupta (@LKGupta08) reported from Kanpur, Uttar Pradesh

    @reliancejio your network is very slow. Even not able to chat live through my jio app. Pl resolve issue.

  • ashutoshsri70
    Ashutosh Srivastava (@ashutoshsri70) reported from Kanpur, Uttar Pradesh

    @aparnakundu92 @JioCare Main problem is that no person is available on their so called cutomer care number whom a consumer can talk.

  • SNSingh89060157
    SN Singh (Retd) (@SNSingh89060157) reported from Kanpur, Uttar Pradesh

    @JioCare I sent my no. & alternate no. In box. Kindly resolve the problem so that I may dial to toll free no. Starting 1800. I surprised when I dialed Jio help line no. +91-18008899999 which was not connected. When I tried with 199 could not contacted representetive.

  • prashant4bjp
    प्रशान्त पाण्डेय 🇮🇳🚩 (@prashant4bjp) reported from Kanpur, Uttar Pradesh

    @JioCare @reliancejio internet service is not working in my mobile and jio dongle at Barra 8 Kanpur Nagar Uttar Pradesh. Both have active net plan. Plz resolve the issue asap.

  • av8263
    Amit Vishwakarma (@av8263) reported from Kanpur, Uttar Pradesh

    @JioCare please solve my problem. keep this work .

  • iamhariomsingh
    Hariom Singh (@iamhariomsingh) reported from Kanpur, Uttar Pradesh

    @ViCustomerCare Why you guys completely shut down the internet after daily pack ends. Person even can’t recharge 🤨. Learn from @JioCare at least they just reduce speed not off that completely. @VodaIdea_NEWS Have you guys faced this issue?

  • SNSingh89060157
    SN Singh (Retd) (@SNSingh89060157) reported from Kanpur, Uttar Pradesh

    Now a days Jio does not reply to customers even tweet to @JioCare. No customer care exicutive attend customer except computerised generated reply, which does not solve the problem. Because of this I have decided to ger port this number to other provider.

  • anindian2190
    अनिरुध सिंह (@anindian2190) reported from Kanpur, Uttar Pradesh

    @reliancejio very bad experience no one want to do work in jio stores everyone is just delaying wether the customer is in trouble or not ….I’m standing in jio store in Kanpur , Kakadeo

  • LKGupta08
    L K Gupta (@LKGupta08) reported from Kanpur, Uttar Pradesh

    @JioCare Your Jio Network is very slow, not able to chat live through myjio app. Pl resolve issue.

  • iambrahem1
    iambrahem(Dheet) (@iambrahem1) reported from Kanpur, Uttar Pradesh

    @MKBHD Netwk is bad. Pls switch to @reliancejio

  • SNSingh89060157
    SN Singh (Retd) (@SNSingh89060157) reported from Kanpur, Uttar Pradesh

    @JioCare It is unfortunate to write complain before such network. Because from my Jio no. Number starting with 1800 i. e. Toll Free numbers are not getting dialed. it is confirmed that with other Jio no. also Tall Free No. are not getting dialed. If so I must discontinued Jio No.

  • Hunterg39840562
    Hunter (@Hunterg39840562) reported from Bithūr, Uttar Pradesh

    @reliancejio What is up with you guyz, you customer support system is total nonsense, im telling them that i have recharged with data add on and amount being deducted from my bank and now its more then 8h there is no confirmation about it, and you cc is saying ...

  • prashant_max777
    Anna Bhaiya (@prashant_max777) reported from Kanpur, Uttar Pradesh

    @reliancejio Can you please look at the network strength in the area of Barra-4 Kanpur UP Pin CoDE - 208027 This is a very pathetic network on the occasion of the announcement of 5G.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • 67raghu
    raghu (@67raghu) reported

    @JioCare I have given all the details requested in your DM. Can someone check and issue a working sim card.

  • manishsrv1
    Manish (@manishsrv1) reported

    @JioCare Hello, why do you guys promote referral schemes when you don’t intend to give… there is referral voucher in the account and unable to redeem… called your customer service several times, every time some one new gave me all stupid answers and no one knows how to resolve.

  • atuly_pandey
    Atul Pandey (@atuly_pandey) reported

    @JioCare Even after getting false promises/commitments, no one turned up today for picking up the device. Please check and resolve this issue soon and refund my amount back.

  • somitsrivastav_
    रुद्राभिषेक (@somitsrivastav_) reported

    dileepsrajput: @JioCare @somitsrivastav_ Hello sir i have taken service of jio pos plus and i activate sim but sir i am not being provided sim for two months whenever i go to my nearest jio store to get sim i am not given sim when That I ask for money, yet it is not given. m…

  • PankOnTweet
    TweetingPank🇮🇳 (@PankOnTweet) reported

    @JioCare Now your customer care said the technician will come on 25th (after 4 days). When I asked for cancellation, the customer care said you will get refund after deducting on pro-rata basis ?? Serious? Yes @RelianceJioCare @reliancejio

  • Peeyush72876183
    Peeyush Kumar Singh (@Peeyush72876183) reported

    @JioCare @reliancejio @JioFiberVoice Dear Joi fiber team, From last 7th March 2022 we rerurally calling to care centre for our Joi fiber is not working, 5-6 time the complaint is register & till date not resolve. #worstservice #CustomerService

  • KalyanManna5498
    Kalyan Manna (@KalyanManna5498) reported

    @reliancejio At first solve the network problem

  • theopgupta
    O.P. GUPTA (@theopgupta) reported

    @JioCare "Many users trying to access the service at same time" - what does this mean? If you aren't able to serve all customers, then should not some customers leave you? This isn't a kind of service & response that we want to hear. @DoT_India

  • somitsrivastav_
    रुद्राभिषेक (@somitsrivastav_) reported

    H2dVenom: @somitsrivastav_ @JioCare I have logged a complaint for pickup my jio fiber device and the service request number is SR0001999TP but till the date no one come to pick up the stuff.. pathetic customer service.

  • ZaffarLucky
    LUckY ZaffAr (@ZaffarLucky) reported

    @JioCare Sir, I have been very upset by your services.i have called you a many times and you assured me that I will get my refund back or you will extend my validity when the wire issue is solved. Kindly extend my validity as soon as possible, so I could use your service. Thnaks