1. Home
  2. Companies
  3. Reliance Jio
  4. Pratappur, Uttar Pradesh
Reliance Jio

Reliance Jio Outage Report in Pratappur, Kānpur, Uttar Pradesh

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Pratappur, Uttar Pradesh

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Pratappur, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Reliance Jio

Reliance Jio is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Pratappur, Uttar Pradesh

The most recent Reliance Jio outage reports came from the following cities: Kanpur.

CityProblem TypeReport Time
Kanpur Phone 19 hours ago
Kanpur Internet 1 day ago
Kanpur Internet 1 day ago
Kanpur Internet 2 days ago
Kanpur Wi-fi 3 days ago
Kanpur Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Pratappur, Uttar Pradesh

Latest outage, problems and issue reports in Pratappur and nearby locations:

  • ashutoshsri70
    Ashutosh Srivastava (@ashutoshsri70) reported from Kanpur, Uttar Pradesh

    @JioCare no care for my complaint with regard to jio fiber..

  • amangamingvlog
    amandeep singh (@amangamingvlog) reported from Kanpur, Uttar Pradesh

    Worst jiofiber service ever there engineer give thread of not repairing the connection ever if otp is not given instantly and says remove the connection what goes of my father I'll get the salary even then. I have removed the connection and shifted to airtel.@JioCare @airtelindia

  • gaurav_hindu786
    gaurav awasthi (@gaurav_hindu786) reported from Kanpur, Uttar Pradesh

    @JioCare I have problems , with jio fiber connection no. 3561443 , I think problem with connection joint with poll . Please solve this problem . Immediately

  • SinShubhendu
    Shubhendu Pratap Singh (@SinShubhendu) reported from Kanpur, Uttar Pradesh

    @JioCare Copy paste reply are you check attached screenshot of schedule date and time for engineer visit, kindly check again then reply with proper solution

  • imdevendrasingh
    Devendra S Bhadauria (@imdevendrasingh) reported from Kanpur, Uttar Pradesh

    @JioCare @reliancejio @AmbaniTina plz help us to gear up the ground technician team my wife is disrupt since last 4 days no one came to rectify. Everyone is lying or making fool asking extra money to workout. If you can't deliver plz return my subscription .

  • ashutoshsri70
    Ashutosh Srivastava (@ashutoshsri70) reported from Kanpur, Uttar Pradesh

    @aparnakundu92 @JioCare Main problem is that no person is available on their so called cutomer care number whom a consumer can talk.

  • SHUBHAM24176329
    SHUBHAM SONKER (@SHUBHAM24176329) reported from Kanpur, Uttar Pradesh

    @reliancejio Will jio people change anyone's number from 4g to 5g with their mind and how many people like me must be facing network problem. And when you call Jio's 198 to tell the problem, no one even picks up the call.

  • anindian2190
    अनिरुध सिंह (@anindian2190) reported from Kanpur, Uttar Pradesh

    @JioCare very very bad experience facing in jio stores no one want to do service in stores they just delaying

  • prashant4bjp
    प्रशान्त पाण्डेय 🇮🇳🚩 (@prashant4bjp) reported from Kanpur, Uttar Pradesh

    @JioCare @reliancejio internet service is not working in my mobile and jio dongle at Barra 8 Kanpur Nagar Uttar Pradesh. Both have active net plan. Plz resolve the issue asap.

  • av8263
    Amit Vishwakarma (@av8263) reported from Kanpur, Uttar Pradesh

    @JioCare please solve my problem. keep this work .

  • SNSingh89060157
    SN Singh (Retd) (@SNSingh89060157) reported from Kanpur, Uttar Pradesh

    Now a days Jio does not reply to customers even tweet to @JioCare. No customer care exicutive attend customer except computerised generated reply, which does not solve the problem. Because of this I have decided to ger port this number to other provider.

  • Hunterg39840562
    Hunter (@Hunterg39840562) reported from Bithūr, Uttar Pradesh

    @reliancejio What is up with you guyz, you customer support system is total nonsense, im telling them that i have recharged with data add on and amount being deducted from my bank and now its more then 8h there is no confirmation about it, and you cc is saying ...

  • ShashTrader
    Bhushan (@ShashTrader) reported from Kanpur, Uttar Pradesh

    @JioCare I still have not got any appointment from Jio Engineer. When Can I expect an engineer to be assigned to look into my issue. I repeat I’m not able to use internet effectively since last 2 days. #pathetic #service #jiofiber

  • anindian2190
    अनिरुध सिंह (@anindian2190) reported from Kanpur, Uttar Pradesh

    @reliancejio very bad experience no one want to do work in jio stores everyone is just delaying wether the customer is in trouble or not ….I’m standing in jio store in Kanpur , Kakadeo

  • LKGupta08
    L K Gupta (@LKGupta08) reported from Kanpur, Uttar Pradesh

    @JioCare Your Jio Network is very slow, not able to chat live through myjio app. Pl resolve issue.

  • SNSingh89060157
    SN Singh (Retd) (@SNSingh89060157) reported from Kanpur, Uttar Pradesh

    @JioCare It is unfortunate to write complain before such network. Because from my Jio no. Number starting with 1800 i. e. Toll Free numbers are not getting dialed. it is confirmed that with other Jio no. also Tall Free No. are not getting dialed. If so I must discontinued Jio No.

  • prashant_max777
    Anna Bhaiya (@prashant_max777) reported from Kanpur, Uttar Pradesh

    @reliancejio Can you please look at the network strength in the area of Barra-4 Kanpur UP Pin CoDE - 208027 This is a very pathetic network on the occasion of the announcement of 5G.

  • SNSingh89060157
    SN Singh (Retd) (@SNSingh89060157) reported from Kanpur, Uttar Pradesh

    @JioCare I sent my no. & alternate no. In box. Kindly resolve the problem so that I may dial to toll free no. Starting 1800. I surprised when I dialed Jio help line no. +91-18008899999 which was not connected. When I tried with 199 could not contacted representetive.

  • iambrahem1
    iambrahem(Dheet) (@iambrahem1) reported from Kanpur, Uttar Pradesh

    @MKBHD Netwk is bad. Pls switch to @reliancejio

  • LKGupta08
    L K Gupta (@LKGupta08) reported from Kanpur, Uttar Pradesh

    @reliancejio your network is very slow. Even not able to chat live through my jio app. Pl resolve issue.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • NBdhanbad
    Niraj (@NBdhanbad) reported

    @JioCare calling service is very poor since two days.

  • SurbhiSurana20
    SurbhiSurana (@SurbhiSurana20) reported

    @JioCare I recharged for Rs. 2999 only to realize that my number had been reallotted to someone else. Customer care says they can’t help. Please help.

  • mhawaldarm
    Mayur M. Hawaldar🇮🇳 (@mhawaldarm) reported

    @Bharath36502 @GaneshG72853118 @reliancejio Sorry I never got cheated in last 5 years of service. Internet speed might differ place to place and it’s common with other operator. As we are using the service it’s our right to report the fault and get it rectify. As only 4G based network it got best voice clarity throughout.

  • anmolkatyal2177
    Anmol katyal (@anmolkatyal2177) reported

    @JioCare @reliancejio worst service of yours. Worst network. Can't receive calls n outgoing calls are getting dropped. All calls go mute. Pathetic service @DoT_India please help in this regard n register a legal n formal complaint.

  • Vaibhav59995079
    Vaibhav Shukla (@Vaibhav59995079) reported

    @JioCare @JioCare didn't received any help yet is this the manner how you cater your clients @reliancejio

  • Nikhilsahu86
    nikhil Sahu (@Nikhilsahu86) reported

    @JioCare Worst services ever. Very low internet speed in my area. I am unable to take my online classes because of jio slow internet. When I have conversation with customer care they always says that "OUR TECHNICAL TEAM IS WORKING". You fools, where is your technical team.

  • vinay_khangwal
    😯 (@vinay_khangwal) reported

    @JioCare @pratik_shah_94 Network kha aate h jio ke jo phone lgega One of the wrost network

  • sruthisanker27
    Sruthi (@sruthisanker27) reported

    @JioCare Kinldy assign an executive today itself for the resolution

  • Kunalkaushik9
    Kunal kaushik (@Kunalkaushik9) reported

    @JioCare Jio fiber number 1513552618 service id 299853356614, jio fiber connection terminated, device pickup not happening, team updating status that they could not contact me without making an attempt for the same, please help

  • pvgupta
    Pushkar Gupta (@pvgupta) reported

    @JioCare Just got to know from your Customer care that ticket has been resolved by backend team without resolving the problem. No communication, No progress is happening . Very poor customer service experience from Jio Fiber. Can someone tell me when will this resolve.