Reliance Jio outages and service status in Sāntrāgāchi, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Sāntrāgāchi, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 26, 11:18 AM GMT+5:30.
- Internet (71%)
- Wi-fi (17%)
- Total Blackout (6%)
- E-mail (3%)
- Phone (3%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sāntrāgāchi, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sāntrāgāchi, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 26: Problems at Reliance Jio
Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sāntrāgāchi, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Wi-fi | 4 hours ago |
|
Kolkata
|
Internet | 2 days ago |
|
Kolkata
|
Internet | 3 days ago |
|
Kolkata
|
Internet | 4 days ago |
|
Kolkata
|
Total Blackout | 4 days ago |
|
Kolkata
|
Internet | 7 days ago |
Nearby cities with recent reports
5 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sāntrāgāchi, West Bengal
Latest outage, problems and issue reports in Sāntrāgāchi and nearby locations:
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Arka Poddar (@PoddarArka) reported from Kolkata, West Bengal@JioCare in my grandmother Jio number, i am facing some problem. I was unable to reach out to your helpline number, please response here in order to find a solution. Expecting a speedy reply.
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Mr_Mitra (@Sourav3ullasshh) reported from Kolkata, West Bengalfrom yesterday my jio fiber not working several time i called customer care and technician. till now not working .my work online school all were hampered . tomorrow 6:30 am my office log in time . worst service With reference to Service Request Number SR00001BP4IF.@JioCare
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Emon (@bong_Emon) reported from Kolkata, West Bengal@JioCare What is the date and time? Today is 4th day. This is the second ticket. What is cause of not attending in 1st ticket? Please share some clarity. No one has contacted yet. Service is down for the 4th consecutive day. Any refund?? @abdhesh62 @jagograhakjago #Jiodown #jiofiberdown
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Emon (@bong_Emon) reported from Kolkata, West Bengal@JioCare @reliancejio Pls refer to SR00001BG9UT & SR00001BF1BO Service down unattended since 3days after multiple follow-ups. Requesting priority Escalation for the culprits and refund. 5th time interruption of service in last 30days. Want refund asap. #JioFiber #refund @TRAI
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amit sengupta vlogs 📷 (@travellerAmit) reported from Kolkata, West Bengal@JioCare Thanks team but no need to call. Just tell me the age limit for you to issue a new sim card
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@nijoshi @reliancejio @JioCare What kind of SMS? I never received any such SMS 🤷🏻. Even I use the MyJio app!!
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Pintu Ganesh Karmakar (@IamPintu19) reported from Hāora, West Bengal@JioCare Still I have been waiting for the resolution. The internet speed is very slow at my area since last 1 week. Kindly take necessary action ASAP..
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Shouvik Kapat (@e7a30401fabe4b1) reported from Kolkata, West Bengal@reliancejio Haha is it like of joke ??? Couple of month back I called jio customer care to raise service request as my broadband was not working I got superb reply “ sir please surrender your connection we can’t repair your connection “ …. This service from jio Fiber team …
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Rameez Rais Ansari (@speakitupfrnz) reported from Kumirimora, West Bengal@JioCare I am unable to get any OTP from any bank or application since last 4 days and for the same when I tried contacting your executive they disconnected my call in the middle of conversation by keeping me on hold fod which my problem is still being the same #WorstNetwork
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Nilay Sanyal (@sanyalnilay) reported from Kolkata, West Bengal@JioCare inspite of full network availability most of the time callers are not getting me over phone, and i am getting their missed call alert....this is insane...
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Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal@JioCare @JioCinema Please do something about your #WorldCup streaming. It is so, so bad. Bringing back the 2g vibes. #FIFAWorldCup #QatarWorldCup2022
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Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal@JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, THAT'S LAST REQUEST AND WARNING FROM ME.
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Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal@JioCare It's more than 110 hour without jio network in our locality. Till Jio said keep patience????????? Shame shame
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सुमित Kaushik (@sumit2103) reported from Kolkata, West BengalStop looting ppl and their money in the name of good service, it’s very astonishing that @reliancejio is going like other operators, need to recheck your credibility now.
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Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal@JioCare The problem is everywhere and not at a particular place. Ever since I started 5G I'm facing this problem.
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ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West BengalFraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.
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Sonu Ojha (@sonu__ojha) reported from Kolkata, West Bengal@reliancejio @JioCare talking about 5G and here 4G is not working properly. (tweeted using friend's hotspot)
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siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal@reliancejio I have raised a complaint for the issue of no network with(SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF). No action taken yet
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@JioCare @geekyranjit Jio is providing proper support to only verified twitter handle celebrities & not to common citizens. For us only bots are being deployed for support! 😤
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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devender (@devi410) reported@JioCare @JioCare The DM is just another generic template. Issue is clearly showing “Inside home connectivity – Service fault detected” under SR00003ER1XH. Please escalate and schedule a technician visit. I’ve already tried basic troubleshooting. Need actual resolution, not copy-paste
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Aditya Consul (@AdityaConsul) reported@JioCare The network strength in Gurgaon Sector 43 is very weak. The network drops, internet lags, and payments don’t go through. The exact location is DLF Commercial Building in DLF Phase 5 (opposite DLF Camellias and Magnolias)
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Bala (@dineshbalaji4) reported@JioCare I used this network for jio set of box ,OTT, home mobiles, office work. All are totally out due to this. After so many conversation still your side confirm sheduled date can't confirmed , but my main concern why are you not telling truth behind the delay.need sheduled or quit
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Mahi Mishra (@MahiMishra98) reported@Imadvika1 @JioCare Jio's service is the worst, you did a great job by changing it.
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Victor D'costa (@victor_d_costa) reported@reliancejio I’m not asking for another callback just to repeat my issue. I need a clear answer: Has my SIM been dispatched, where is it, and when will it be delivered? Please investigate Order NO00015J0KI1 and provide a proper resolution.
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Hemant dhiman (@Hemant_dhiman92) reported@JioCare @JioCare Please look at the whole case why your engineer visit my house on first place when it was working perfectly i did not raise any complaint and then suddenly your engineer visits my home and messed up with out unit and now its not working at all #customerServiceFail
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sharad gautam (@shara_gautam) reported@JioCare @reliancejio i need help your network is extremely poor in noida i am not getting proper signals in noida register complain from me
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Ayush Goyal (@ayushh03) reported@JioCare my jio number is permanently closed how i can get back not able to get customer support
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Soul of Steel (@Romankingx) reported@JioCare Jio fiber is not working .No light is blinking in router,Internet works ,but set top box is not working .The video in any application like YouTube Jio hot star gets stuck but the video goes on playing and your customer executive is clue less over the call.
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Lavish Khetan (@lavishkhetan) reported@JioCare Mr Md Irshad visited to check the problem, suggested my wife to change the adapter. When she said what has to do with adapter if internet speed is slow he had no answer. Created a scene in my absence while my wife was home alone. Forced for ticket closure took the OTP and went.