Reliance Jio outages and service status in Sāntrāgāchi, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 4 outage signals in the last 24 hours around Sāntrāgāchi, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 14, 7:03 AM GMT+5:30.
- Internet (73%)
- Wi-fi (18%)
- Total Blackout (6%)
- E-mail (2%)
- Phone (2%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sāntrāgāchi, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sāntrāgāchi, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 14: Problems at Reliance Jio
Reliance Jio is having issues since 06:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sāntrāgāchi, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Ghusuri.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Wi-fi | 2 hours ago |
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Kolkata
|
Internet | 3 hours ago |
|
Kolkata
|
3 hours ago | |
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Kolkata
|
Internet | 12 hours ago |
|
Kolkata
|
Internet | 1 day ago |
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Kolkata
|
Internet | 2 days ago |
Nearby cities with recent reports
26 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sāntrāgāchi, West Bengal
Latest outage, problems and issue reports in Sāntrāgāchi and nearby locations:
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ADITYA PUROHIT (@ADITYAP90788458) reported from Kumirimora, West Bengal@reliancejio @JioCare refund payment made as advance for one year plan since can't make call due to your connectivity issues. #jiocrash
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Pintu Ganesh Karmakar (@IamPintu19) reported from Hāora, West Bengal@JioCare Still I have been waiting for the resolution. The internet speed is very slow at my area since last 1 week. Kindly take necessary action ASAP..
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West Bengal@JioCare Hi! Yes, please try to inform your computer systems not to remind a recharged number that plan expired or services discontinued. That would be of much help. Thank you.
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#theindianscouser (@arghyadgupta) reported from Kolkata, West Bengal@JioFiberVoice @reliancejio @JioCare i am using fiber for 1 year now. Suddenly there is latency and everything is getting disconnected. Customer care doesnt understand a thing abt latency. No knowledge cant speak properly. Its so frustrating. Selling fiber with this quality?
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Prasenjit das (@PEastbengalian) reported from Hāora, West Bengal@reliancejio First improve your 4G then do all 5G kind of stuff 4G is working like 3G and you are going for 5G ... improve your network first .
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Harshul Arora (@harshularora29) reported from Kolkata, West Bengal@Vivo_India @JioCare using #vivox80 frequently facing 5g network disconnection. My Numb is not reachable by friends and family. Jio says to switch off VOWIFI to receive Voice services seamlessly.Does this solve the problem?? Please discuss among yourself. Hv rest network setting
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Shantanu Hazra (@iambulu17) reported from Hāora, West BengalWhen you'll going to sent me invite... I showed my interest since the beginning of your welcome offer .. installed latest 5G capable ios version but still not recieving 5G? Or should i port to airtel? Your MyJio app literally sucks 😡 @JioCare @reliancejio #JioTrue5GWelcomeOffer
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Rajdeep Pandit (@Rdpt_23) reported from Hāora, West Bengal@reliancejio a person saying from Jio Bengal HQ is calling me day after day asking to recharge immediately. Else my number will get terminated. I have recharged in sept 2022. Not sure about the legitimacy of the person calling. Please help. (Will share the number in DM)
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Juber Alam🇮🇳 (@Juber824) reported from Hāora, West Bengali want to know.. for how many years i am using jio network.. @JioCare @reliancejio
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Sonu Ojha (@sonu__ojha) reported from Kolkata, West Bengal@reliancejio @JioCare talking about 5G and here 4G is not working properly. (tweeted using friend's hotspot)
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आनन्द कुमार भट्टर Anand Kumar Bhatter🇮🇳 (@ANBHATTE) reported from Hāora, West Bengal@JioCare Worst customer care. Representatives are always misleading. While providing new connection (postpaid plan ₹999*12 Annual) said that it includes Amazon Prime but after connection Jio asking to pay ₹1499 for the same. Shame on Jiofiber.
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Emon (@bong_Emon) reported from Kolkata, West Bengal@JioCare What is the date and time? Today is 4th day. This is the second ticket. What is cause of not attending in 1st ticket? Please share some clarity. No one has contacted yet. Service is down for the 4th consecutive day. Any refund?? @abdhesh62 @jagograhakjago #Jiodown #jiofiberdown
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@JioCare @geekyranjit Hi Bodhi, If we normal consumers ask for the Jio 5G Welcome Offer on Twitter you don't give it to us and give only scripted bot response but to YouTuber you are providing it on priority basis just by asking for it once only! At least we deserve proper support from humans not bots
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Anabil Bhattacharya (@ianabil) reported from Kolkata, West BengalHi. I port my no. from Airtel to Jio on Friday. Last night the network appeared in Jio. But while calling, tele verification pin is being asked to put which I was supposed to get it in the alternative no. but I didn't get any pin. @reliancejio @JioCare
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Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal@JioCare I am facing issues with the maximum number. Even I'm facing calling issues.
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Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal@JioCare internet down for more than 4 hours now.
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Prabeer (@SarkarPrabeer) reported from Kolkata, West Bengal@reliancejio when will you arrange JIOFIBRE service for PIN-700061?
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Bishal Das (@BishalD25963263) reported from Kolkata, West Bengal@reliancejio @JioCare when I have call 2time in jio customer care service then they disconnected my call without any reason. After 3rd when I call the jio executive vikash Kumar threatened me and disconnect my.thats why i am changing my jio sim .
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Subhajit sharma (@Subhaji_9504) reported from Kolkata, West Bengal@reliancejio had requested jio fiber to be installed at home in Kolkata, upon checking the technician informed that the nearest connection box was broken, am trying to get a refund, also interestingly no call is going thru my registered mobile number to the call centre...
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@JioCare Already in touch with DM. No resolution till
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Parminder singh (@rajan10115) reported@JioCare my Internet connection is down from 12/4/26 it’s almost 48 hours now and there is no proper help centre. We have reached to a helpline executive and still there is no solution as of yet request id is SR000033CXOR
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Pradip pahari (@Pradippahari5) reported@reliancejio Looting money from common people...bad service
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Kumar Chowdary (@KumarCh98793636) reported@JioCare @JioCare This is beyond frustrating now. I reported severe network issues back in Oct 2025, shared all details via DM as asked, and it’s now April 2026 — still no resolution. I’ve raised complaints multiple times via calls and here on X. No action, no follow-up, no improvement.
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SHANKAR SINGH YADAV (@ershankar) reported@JioCare I have registered a JioFiber Service Request no. SR000033BQ5X three days before but internet connectivity is still pending. A very unacceptable behavior and customer concerns are not on priority.
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Deepjyoti Tamuli (@TamuliDeepjyoti) reportedPoor mobile connectivity in Hafaluting, Sivasagar, Assam has persisted for years. Just 10–12 km from town, Airtel and Jio barely work. Everyone depends on mobile data. Why is this still unresolved? Authorities must act now and ensure a permanent solution.@airtelindia @JioCare
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sunil thapa (@sunil9jan) reported@jio_fiber @JioCare @reliancejio since last 2 days my fiber is not working. Kindly check else tomorrow i will switch to airtel. Request no: SR000033BT7T
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anas ahmed (@anasahmed288341) reported@JioCare Jiofiber is a thief, it takes people's money and disappears... I will never advise anyone to install Jio fiber internet.
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Dr. Abhishek Pandeya (@abhi12pandey) reported@JioCare The jio is like that only no resolution was given when we talk to support, they misbehave with me. Regarding service, WORST SERVICE.
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Abhishek Pandey (@digital_abhip) reported@JioCare Whats the use of it. Internet went down today and it ks resolving after ages
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vivek singh (@vivek27290) reported@reliancejio Bad service provider jio