Reliance Jio outages and service status in Sāntrāgāchi, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 6 outage signals in the last 24 hours around Sāntrāgāchi, including 6 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received May 20, 4:33 PM GMT+5:30.
- Internet (78%)
- E-mail (9%)
- Wi-fi (7%)
- Total Blackout (4%)
- Phone (2%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sāntrāgāchi, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sāntrāgāchi, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Reliance Jio
Reliance Jio is having issues since 01:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sāntrāgāchi, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, Hāora, and Ghusuri.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 3 hours ago |
|
Kolkata
|
5 hours ago | |
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Kolkata
|
6 hours ago | |
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Kolkata
|
Internet | 8 hours ago |
|
Kolkata
|
Internet | 14 hours ago |
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Kolkata
|
Internet | 19 hours ago |
Nearby cities with recent reports
Community Discussion
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Reliance Jio Issues Reports Near Sāntrāgāchi, West Bengal
Latest outage, problems and issue reports in Sāntrāgāchi and nearby locations:
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#theindianscouser (@arghyadgupta) reported from Kolkata, West Bengal@JioFiberVoice @reliancejio @JioCare i am using fiber for 1 year now. Suddenly there is latency and everything is getting disconnected. Customer care doesnt understand a thing abt latency. No knowledge cant speak properly. Its so frustrating. Selling fiber with this quality?
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Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal@JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562
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Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal@JioCinema @JioCare Do not bid for any sporting event hereafter. EVER. You guys are the worst.
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Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal@JioCare I had called your support desk for a certain issue where the person who answered said that she would transfer my call to the concern dept after listenning to my query and then the call was on hold for like 18 mins but no one connected! Is this the kind of service you
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Prabeer (@SarkarPrabeer) reported from Kolkata, West Bengal@reliancejio when will you arrange JIOFIBRE service for PIN-700061?
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West Bengal@Airtel_Presence & @JioCare If I port into your network, what is the first mandatory recharge value required? Please inform me via DM.
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Mandy Singh... (@surdystough) reported from Kolkata, West Bengal@reliancejio jio wify not working properly from last few days, need to check hows Airtel doing
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Chandan Bag (@Chandan42926074) reported from Kolkata, West Bengal@reliancejio Useless jio 5g, My area is already covered jio 5g But i don't get invitation in my number, and i click to many times for i am interested,If you don't give invitation so why you tell jio 5g welcome offer all, useless your customer team, and your 5g.. #JioTrue5G #Jio #reliancejio
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सुमित Kaushik (@sumit2103) reported from Kolkata, West BengalStop looting ppl and their money in the name of good service, it’s very astonishing that @reliancejio is going like other operators, need to recheck your credibility now.
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Shantanu Hazra (@iambulu17) reported from Hāora, West BengalWhen you'll going to sent me invite... I showed my interest since the beginning of your welcome offer .. installed latest 5G capable ios version but still not recieving 5G? Or should i port to airtel? Your MyJio app literally sucks 😡 @JioCare @reliancejio #JioTrue5GWelcomeOffer
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Subhasis Basu (@SubhasisBasu19) reported from Kolkata, West Bengal@JioCare Can u tell me when my issue will be solved? Already it took more than 2 months.
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Raaz (@horrorgaming117) reported from Kolkata, West BengalIn my area inter connection is very slow. @reliancejio #jio
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ADITYA PUROHIT (@ADITYAP90788458) reported from Kumirimora, West Bengal@reliancejio @JioCare refund payment made as advance for one year plan since can't make call due to your connectivity issues. #jiocrash
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@nijoshi @reliancejio @JioCare What kind of SMS? I never received any such SMS 🤷🏻. Even I use the MyJio app!!
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Arka Poddar (@PoddarArka) reported from Kolkata, West Bengal@JioCare in my grandmother Jio number, i am facing some problem. I was unable to reach out to your helpline number, please response here in order to find a solution. Expecting a speedy reply.
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Ritabrata Biswas (@ritabrata92) reported from Kolkata, West Bengal@airtelindia @airtelindia I was using two of Airtel Numbers Ajj toh @reliancejio fibre ney bacha liya. Network ane do. Company Badal lunga bhai. #AirtelDown
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Asif khan (@AsifkhanAisf) reported from Kolkata, West Bengal@JioCare hello my name is ASIF my jiofiber recharge is 8 November plans 399 rs but since last 3 day not available net our refund your customer care number not available #JioFiber #jiocare pls resolve I requested.
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West BengalAfter launch of #5G, I wished to experience at least once; #Jio @reliancejio "CLAIMED" launch in #Kolkata but I didn't see signal. It'll be shocking if 5G reaches me after 2-3 years of launch by PM @PMOIndia @narendramodi ji. Millions already bought 5G handsets, needs upgrading
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Mr_Mitra (@Sourav3ullasshh) reported from Kolkata, West Bengalfrom yesterday my jio fiber not working several time i called customer care and technician. till now not working .my work online school all were hampered . tomorrow 6:30 am my office log in time . worst service With reference to Service Request Number SR00001BP4IF.@JioCare
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Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal@JioCare @JioCinema Please do something about your #WorldCup streaming. It is so, so bad. Bringing back the 2g vibes. #FIFAWorldCup #QatarWorldCup2022
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Aamir Sheikh (@AamirArsr) reported@JioCare The issue still not resolved. Worst service
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Rahul kumar (@Rahulkumar7329) reportedPlease help @JioCare
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Zyloska (@zyloska) reported@JioCare @reliancejio If there is any issue with the re-registration, you should have informed me immediately after your 3-hour TAT expired! Why wait for Me to complain after 9 hours to finally take action? Zero proactive customer support. #JioisTorture #JioCare #TRAI
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Karan Gambhir (@karan2k4) reported@JioCare These technical issues are going on for the last 1 year since I got this connection. I have had enough, you can take back the airfiber device and refund my money
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sanjay dhingra (@sanjaydhingra73) reported@JioCare I am complaining about poor service for more than 10days. What your team did and whom you sent to check problem and what they did.
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Arya Anil (@AryaAnil5) reported@JioCare See 12 hrs is enough time to resolve the issue.. your services are down frequently. Now I am frustrated with the JioFiber services and want to disconnect this, pls let me know the process else I will remove this from my home.. I want to go with the process
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vikram (@vikram140gulati) reported@JioCare my jio connection is suddenly giving trouble- red light blinking no green light - subscription paid till September- no one to attend complaints as human interface is nil - can you settle it ASAP please - send me a message will give the details
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Giridhara Joshi (@GIRIJOSHI) reported@JioCare @airtelindia @Airtel_Presence Respected Sir/Madam, I would like to express concern regarding the current mobile recharge plans that are valid only for 28 days instead of a full calendar month of 30 days. Customers are paying for “monthly” recharge plans, but in reality the validity is only 28 days. This creates an extra financial burden on users because people are forced to recharge 13 times in a year instead of 12 times. At a time when recharge prices are already increasing, this practice becomes difficult for common people, students, workers, and rural users. Today, internet and mobile services are essential for education, work-from-home jobs, online banking, communication, and daily life. Village people and middle-class families also depend heavily on mobile internet services just like city users. Many users already struggle with high recharge costs, and reducing validity to 28 days adds unnecessary pressure. We kindly request your company to do the following: Change 28-day recharge plans to proper 30-day monthly plans. Avoid additional burdens on customers through reduced validity periods. Provide fair and customer-friendly recharge options for all users. Telecom companies should prioritize customer convenience and affordability. We hope you will consider this genuine request and take necessary action in the interest of millions of mobile users across India.
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express newspaper (@brijmohan83) reported@JioCare too worst service given by jio in vasnat enclave area not working since last 15 days and whole call to customer Care they making auto recording that there is an conjunction in your area What the hell is this Why not resolving should we close the connection
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Abhi's🤗 (@Abhi_9131) reportedHighly disappointed with @JioCare Applied for Jio AirFiber back on May 8th, and the service delay is unacceptable. Regret raising the request. Need an immediate update on my installation! @reliancejio