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Reliance Jio

Reliance Jio outages and service status in Sāntrāgāchi, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Sāntrāgāchi, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 24, 12:24 AM GMT+5:30.
  • 55% Internet (55%)
  • 26% Wi-fi (26%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sāntrāgāchi, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sāntrāgāchi, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 24: Problems at Reliance Jio

Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sāntrāgāchi, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 13 hours ago
Kolkata Internet 2 days ago
Kolkata Total Blackout 2 days ago
Kolkata Wi-fi 4 days ago
Kolkata Wi-fi 4 days ago
Kolkata Internet 5 days ago

Nearby cities with recent reports

Kolkata

11 recent signals

13 hours ago

Community Discussion

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Reliance Jio Issues Reports Near Sāntrāgāchi, West Bengal

Latest outage, problems and issue reports in Sāntrāgāchi and nearby locations:

  • iamjewelsaha
    Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal

    @JioCare Slow speed , faulty router no proper speed in 5ghz band even after if u stand beside the router . Several times I have told your technical team to change it but no one found any fault in its horrible system. So it's better to terminate your connection.

  • Shrinivas74
    Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal

    @JioCare waiting for refund since 6th October. DO YOU CARE Dear Customer, refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days.

  • emailtorakesh
    chakRa (@emailtorakesh) reported from Kolkata, West Bengal

    @JioCare @airtelindia Atleast have some decency morons, terminate the connection and refund. Without rescheduling it to eternity. Hi, your request no 10056110621 has been assigned to engineer Safikul Gazi. He will be visiting your premises between (28 June 2022 04:00:00 PM)

  • IamPintu19
    Pintu Ganesh Karmakar (@IamPintu19) reported from Hāora, West Bengal

    @JioCare Still I have been waiting for the resolution. The internet speed is very slow at my area since last 1 week. Kindly take necessary action ASAP..

  • hratcu
    Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal

    @JioCare @reliancejio You guys have no responsible attitude and zeroself respect. @ConsumerReports please act to support us. After 10 days of surrender none came to pick up the device and till waiting for refund.

  • Abhra100
    Abhradip chakraborty (@Abhra100) reported from Kolkata, West Bengal

    Facing Jio internet problem from very yesterday at my area ( Nimta , kol -49 ) , heard that the problem is also in different part of state , we user pay lot of money beyond recharge , didn't expect such worse services , urgently feedback should be appreciated @JioCare @relianceji

  • DipayanP
    Dipayan Palit (@DipayanP) reported from Kolkata, West Bengal

    @JioCare facing frequent "connected without internet" issue on my Jio Fiber connection since last 1 months . Raised one complaint but no resolution.

  • bong_Emon
    Emon (@bong_Emon) reported from Kolkata, West Bengal

    @JioCare What is the date and time? Today is 4th day. This is the second ticket. What is cause of not attending in 1st ticket? Please share some clarity. No one has contacted yet. Service is down for the 4th consecutive day. Any refund?? @abdhesh62 @jagograhakjago #Jiodown #jiofiberdown

  • arghyadgupta
    #theindianscouser (@arghyadgupta) reported from Kolkata, West Bengal

    @JioFiberVoice @reliancejio @JioCare i am using fiber for 1 year now. Suddenly there is latency and everything is getting disconnected. Customer care doesnt understand a thing abt latency. No knowledge cant speak properly. Its so frustrating. Selling fiber with this quality?

  • Juber824
    Juber Alam🇮🇳 (@Juber824) reported from Hāora, West Bengal

    i want to know.. for how many years i am using jio network.. @JioCare @reliancejio

  • thatsmimo
    Kazi Hasan Ali (@thatsmimo) reported from Kolkata, West Bengal

    @JioCare Really stunned from service guy of jiofiber,I called him because of the internet issue, after fixing it he says we won't be able to come and fix your connection again, so better cancel your jiofiber else no one will come service you.#JioFiber @JioFiberVoice

  • saumya3230
    Saumya Basu (@saumya3230) reported from Kolkata, West Bengal

    @JioCare can't make any call from my jio number . call drop, can't hear the voice of otherone who is on the line total silent..every time have to switch off my ph to make a call..worst service...pls help

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @somitsrivastav_ Please help to SIM replacement urgent basis.

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare SINCE SIX MONTHS YOUR APPLICATION SHOWING 410 ERROR, I WILL TWEET IT MORE THAN TEN TIMES, FIX THIS ISSUE OTHERWISE REFUND MY MONEY IMMEDIATELY.

  • shai171
    Shailesh (@shai171) reported from Kolkata, West Bengal

    @JioCare @reliancejio @reliancejio Hello JIO, it's quite disheartening to have the worst of services. My jio fiber is faulty and after repeated complaints, issue is still not resolved pl help 3379605165 my jio no

  • ppdas1968
    Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal

    @JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    After launch of #5G, I wished to experience at least once; #Jio @reliancejio "CLAIMED" launch in #Kolkata but I didn't see signal. It'll be shocking if 5G reaches me after 2-3 years of launch by PM @PMOIndia @narendramodi ji. Millions already bought 5G handsets, needs upgrading

  • ARNABSA09120912
    ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West Bengal

    Fraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.

  • ritabrata92
    Ritabrata Biswas (@ritabrata92) reported from Kolkata, West Bengal

    @airtelindia @airtelindia I was using two of Airtel Numbers Ajj toh @reliancejio fibre ney bacha liya. Network ane do. Company Badal lunga bhai. #AirtelDown

  • SarkarPrabeer
    Prabeer (@SarkarPrabeer) reported from Kolkata, West Bengal

    @reliancejio when will you arrange JIOFIBRE service for PIN-700061?

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • sdabhi23
    Shrey Dabhi (@sdabhi23) reported

    @Airtel_Presence it has been more than 24 hours since my internet has been down. Only my connection is down in the entire building. I am switching to @reliancejio if this is not solved within the hour.

  • BharathSimhaKS
    Bharath Simha K (@BharathSimhaKS) reported

    Provide service in 577538. @reliancejio @JioCare @jio_fiber

  • cpuneetvyas
    Puneet Vyas (@cpuneetvyas) reported

    @JioCare engg visit is setup at 6 Pm today plz ask them to setup at 2 Pm as my business is down since 24 hrs

  • nationalist_doc
    NATIONALIST 🇮🇳DOCTOR🗨️ (@nationalist_doc) reported

    @JioCare Your router or line problem.have complaint so many times on auto chat and call.reply is your connection is online. Have you checked disconnections and speed on your logs?

  • csaikat22
    Saikat Chakraborrty (@csaikat22) reported

    @JioCare Dear @JioCare The service request generated has been marked processed without any resolution. No engineer has still visited for installation. Why? Please check and reopen the case.

  • rajdude1991
    Rajesh (@rajdude1991) reported

    @JioCare I called up multiple times to your customer care and I informed that I haven’t received set up box while getting the jiofiber installed. Raised multiple complaints but got closed without any resolution or my any concern. Now the bill have been generated against my number and also

  • Saurabh_Bidwai
    Saurabh Bidwai (@Saurabh_Bidwai) reported

    @JioCare Also please investigate why this refund is not done on time and also despite raising complaint why the action is not taken yet.

  • sabya9382
    Sabyasachi Ghosh (@sabya9382) reported

    @JioCare The network issue in Debipur (PIN 743502) still persists despite providing all the required details in private chat to Jio. Even today, we faced the same voice call and internet connectivity problems. No resolution has been provided yet. Solve this @reliancejio @jagograhakjago

  • kunalchauhan_
    Kunal Chauhan (@kunalchauhan_) reported

    Paying for premium internet means expecting reliable service. Fiber has been down since last night, calls aren't working, and mobile internet is struggling. Unacceptable. @JioCare

  • i_ujjwal20
    ujjwal gupta (@i_ujjwal20) reported

    @JioCare Please share a clear update with the expected resolution time instead of a standard response, and ensure the issue is resolved as soon as possible. (2/2)