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Reliance Jio outages and service status in Sāntrāgāchi, West Bengal

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Sāntrāgāchi, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 26, 12:31 AM GMT+5:30.
  • 77% Internet (77%)
  • 9% Wi-fi (9%)
  • 6% E-mail (6%)
  • 5% Phone (5%)
  • 3% Total Blackout (3%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sāntrāgāchi, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sāntrāgāchi, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 25: Problems at Reliance Jio

Reliance Jio is having issues since 10:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sāntrāgāchi, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 4 hours ago
Kolkata Internet 10 hours ago
Kolkata Internet 1 day ago
Kolkata Internet 1 day ago
Kolkata Internet 2 days ago
Kolkata Total Blackout 2 days ago

Nearby cities with recent reports

Kolkata

22 recent signals

4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sāntrāgāchi, West Bengal

Latest outage, problems and issue reports in Sāntrāgāchi and nearby locations:

  • PRA1010
    Pra Bhu (@PRA1010) reported from Hāora, West Bengal

    @reliancejio @JioCare Team can you check this plz. @Zoho #mail, #workdrive clients on my laptop in not working properly when I am using hotspot through my mobile using #JioTrue5G. While it's working fine on other internets. Kindly check.

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @nijoshi @reliancejio @JioCare What kind of SMS? I never received any such SMS 🤷🏻. Even I use the MyJio app!!

  • surdystough
    Mandy Singh... (@surdystough) reported from Kolkata, West Bengal

    @reliancejio Jio fibre not working and on top of that no response from CM care...bravo jio

  • saumya3230
    Saumya Basu (@saumya3230) reported from Kolkata, West Bengal

    @JioCare can't make any call from my jio number . call drop, can't hear the voice of otherone who is on the line total silent..every time have to switch off my ph to make a call..worst service...pls help

  • AsifkhanAisf
    Asif khan (@AsifkhanAisf) reported from Kolkata, West Bengal

    @JioCare hello my name is ASIF my jiofiber recharge is 8 November plans 399 rs but since last 3 day not available net our refund your customer care number not available #JioFiber #jiocare pls resolve I requested.

  • ianabil
    Anabil Bhattacharya (@ianabil) reported from Kolkata, West Bengal

    @JioCare Hi. I port my no. from Airtel to Jio on Friday. Just now the network appears in Jio. But while calling, tele verification pin is being ask to put which I was supposed to get it in the alternative no. But I didn't get any pin. Would you please assist?

  • bong_Emon
    Emon (@bong_Emon) reported from Kolkata, West Bengal

    @JioCare @reliancejio Pls refer to SR00001BG9UT & SR00001BF1BO Service down unattended since 3days after multiple follow-ups. Requesting priority Escalation for the culprits and refund. 5th time interruption of service in last 30days. Want refund asap. #JioFiber #refund @TRAI

  • arpan_roy
    Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal

    @reliancejio Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @anoop007chauhan Call me jio customer sarvice tems

  • thatsmimo
    Kazi Hasan Ali (@thatsmimo) reported from Kolkata, West Bengal

    @JioCare Really stunned from service guy of jiofiber,I called him because of the internet issue, after fixing it he says we won't be able to come and fix your connection again, so better cancel your jiofiber else no one will come service you.#JioFiber @JioFiberVoice

  • HarshBiyani_
    Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCinema @JioCare Do not bid for any sporting event hereafter. EVER. You guys are the worst.

  • Subhaji_9504
    Subhajit sharma (@Subhaji_9504) reported from Kolkata, West Bengal

    @reliancejio had requested jio fiber to be installed at home in Kolkata, upon checking the technician informed that the nearest connection box was broken, am trying to get a refund, also interestingly no call is going thru my registered mobile number to the call centre...

  • HarshBiyani_
    Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCare @JioCinema Please do something about your #WorldCup streaming. It is so, so bad. Bringing back the 2g vibes. #FIFAWorldCup #QatarWorldCup2022

  • PEastbengalian
    Prasenjit das (@PEastbengalian) reported from Hāora, West Bengal

    @reliancejio First improve your 4G then do all 5G kind of stuff 4G is working like 3G and you are going for 5G ... improve your network first .

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare YES IT'S SAME PROBLEM, SINCE 6 MONTHS. PLEASE SLOVE IT IMMEDIATELY.

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @aksh_yay @JioCare Jio Twitter support is totally run by AI based bots!!

  • sanyalnilay
    Nilay Sanyal (@sanyalnilay) reported from Kolkata, West Bengal

    @JioCare inspite of full network availability most of the time callers are not getting me over phone, and i am getting their missed call alert....this is insane...

  • ppdas1968
    Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal

    @JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562

  • ANBHATTE
    आनन्द कुमार भट्टर Anand Kumar Bhatter🇮🇳 (@ANBHATTE) reported from Hāora, West Bengal

    @JioCare Worst customer care. Representatives are always misleading. While providing new connection (postpaid plan ₹999*12 Annual) said that it includes Amazon Prime but after connection Jio asking to pay ₹1499 for the same. Shame on Jiofiber.

  • arghyadgupta
    #theindianscouser (@arghyadgupta) reported from Kolkata, West Bengal

    @JioFiberVoice @reliancejio @JioCare i am using fiber for 1 year now. Suddenly there is latency and everything is getting disconnected. Customer care doesnt understand a thing abt latency. No knowledge cant speak properly. Its so frustrating. Selling fiber with this quality?

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • BabariyaKanti
    (હિંદુ)kanti babariya(Scheduled Caste) (@BabariyaKanti) reported

    @JioCare Not working jio fiber last 2hours Your service is very poor

  • shahirough
    rajesh kumar shahi (@shahirough) reported

    ******* Service @JioCare

  • kumardhiraj_
    DHIRAJ (@kumardhiraj_) reported

    @JioCare @reliancejio will the issue be resolved?

  • jannu_arun
    Arm (@jannu_arun) reported

    Please initiate the disconnection process there is no weather issue here you guys should have limit to lies and untruthful statement @Airtel_Presence can you plz get the new fiber connection ? @JioCare @reliancejio

  • imrahulrs
    ₹ahul (@imrahulrs) reported

    Hi @JioCare thanks for the pathetic service. You’re one of the worst

  • Daudk0304
    Daud Khan (@Daudk0304) reported

    Power cut = No Jio network in Saidpur, Budaun (U.P.) 243725. No internet, no calls, nothing. Other networks run on backup power, but Jio shuts down completely every time. Any solution? @JioCare @reliancejio One frustrated jio user

  • mohsin_hind
    Mohsin محسن 🇮🇳🇲🇾 (@mohsin_hind) reported

    @JioCare yesterday i have recharged from 4999 plan for international roaming and after reaching Jordan today the plan is not working, this was not expected from @JioCare

  • BLACKLISTEDMJ31
    BLACKLISTEDMJ (@BLACKLISTEDMJ31) reported

    @Abhinav_hariom Read Start @JioCare FIBER SETTOP BOX 60 SEC FORCE FULLY ADVERTISEMENT TOTAL TIME 70+ SEC THEN START HOTSTAR STARTED TIME 2 LOGO SHOWING SET TOP BOX START TO OFF ONLY ADS! 1/2/3 ADS IN RAW ! @hotstar_helps KNOW VERY WELL CUSTOMER NOT LIKE ADS BUT NOWDAYS WE HAVE NO OPTIONS

  • RohitGameVerse
    Always Rohit Singh (@RohitGameVerse) reported

    @JioCare Another ridiculous limitation — when JioFiber goes down, the Jio Set-Top Box cannot properly work with any other internet connection. So not only does your broadband stop working, even the TV services become useless

  • ShikharTrades
    Shikhar (@ShikharTrades) reported

    @JioCare My connection is Jio AirFiber, not regular JioFiber. Please confirm whether the issue is related to AirFiber tower/backend fiber backbone instability or routing problems. If yes, then kindly provide actual time and realistic timeline to fix it instead of repeated generic replies.