Reliance Jio outages and service status in Sāntrāgāchi, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Sāntrāgāchi, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 26, 12:31 AM GMT+5:30.
- Internet (77%)
- Wi-fi (9%)
- E-mail (6%)
- Phone (5%)
- Total Blackout (3%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sāntrāgāchi, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sāntrāgāchi, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 26: Problems at Reliance Jio
Reliance Jio is having issues since 11:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sāntrāgāchi, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 17 hours ago |
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Kolkata
|
Internet | 24 hours ago |
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Kolkata
|
Internet | 2 days ago |
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Kolkata
|
Internet | 2 days ago |
|
Kolkata
|
Internet | 3 days ago |
|
Kolkata
|
Total Blackout | 3 days ago |
Nearby cities with recent reports
20 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sāntrāgāchi, West Bengal
Latest outage, problems and issue reports in Sāntrāgāchi and nearby locations:
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सुमित Kaushik (@sumit2103) reported from Kolkata, West BengalStop looting ppl and their money in the name of good service, it’s very astonishing that @reliancejio is going like other operators, need to recheck your credibility now.
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Sunil Damani (@skdamani7) reported from Hāora, West Bengal@JioCare The problem did not solved , yet you have confirmed that it is . Now I have a duty to call jio care every day to raise the same complaint everyday. Isnt this a incompetent of your team as its been 7 days with the same issue with not a single proper response from you.
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Pra Bhu (@PRA1010) reported from Hāora, West Bengal@reliancejio @JioCare Team can you check this plz. @Zoho #mail, #workdrive clients on my laptop in not working properly when I am using hotspot through my mobile using #JioTrue5G. While it's working fine on other internets. Kindly check.
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आनन्द कुमार भट्टर Anand Kumar Bhatter🇮🇳 (@ANBHATTE) reported from Hāora, West Bengal@JioCare Worst customer care. Representatives are always misleading. While providing new connection (postpaid plan ₹999*12 Annual) said that it includes Amazon Prime but after connection Jio asking to pay ₹1499 for the same. Shame on Jiofiber.
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @anoop007chauhan Call me jio customer sarvice tems
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, IT'S LAST WARNING FROM ME.
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Smk (@Smk97555104) reported from Hāora, West Bengal@JioCare Yes, this will not solve, untill you install a tower in my building, or some wired connection from your tower. Cc is not at all responsive and evry time their recorder says we are looking faster resolution for net speed. Without speedy net, nobody is hero
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Chandan Bag (@Chandan42926074) reported from Kolkata, West Bengal@reliancejio Useless jio 5g, My area is already covered jio 5g But i don't get invitation in my number, and i click to many times for i am interested,If you don't give invitation so why you tell jio 5g welcome offer all, useless your customer team, and your 5g.. #JioTrue5G #Jio #reliancejio
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Kazi Hasan Ali (@thatsmimo) reported from Kolkata, West Bengal@JioCare Really stunned from service guy of jiofiber,I called him because of the internet issue, after fixing it he says we won't be able to come and fix your connection again, so better cancel your jiofiber else no one will come service you.#JioFiber @JioFiberVoice
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Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal@JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562
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Emon (@bong_Emon) reported from Kolkata, West Bengal@JioCare What is the date and time? Today is 4th day. This is the second ticket. What is cause of not attending in 1st ticket? Please share some clarity. No one has contacted yet. Service is down for the 4th consecutive day. Any refund?? @abdhesh62 @jagograhakjago #Jiodown #jiofiberdown
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Saumya Basu (@saumya3230) reported from Kolkata, West Bengal@JioCare can't make any call from my jio number . call drop, can't hear the voice of otherone who is on the line total silent..every time have to switch off my ph to make a call..worst service...pls help
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chakRa (@emailtorakesh) reported from Kolkata, West Bengal@JioCare @airtelindia Atleast have some decency morons, terminate the connection and refund. Without rescheduling it to eternity. Hi, your request no 10056110621 has been assigned to engineer Safikul Gazi. He will be visiting your premises between (28 June 2022 04:00:00 PM)
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@JioCare @geekyranjit Jio is providing proper support to only verified twitter handle celebrities & not to common citizens. For us only bots are being deployed for support! 😤
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Brijamohan (@Badboy_TA) reported from Kolkata, West Bengal@reliancejio @JioCare wifi not working in my home since last night. Tried contacting the toll-free number and jio care but didn't got any reply. Have lots of pending assignments....kindly help asap
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Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549
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Rajdeep Pandit (@Rdpt_23) reported from Hāora, West Bengal@reliancejio a person saying from Jio Bengal HQ is calling me day after day asking to recharge immediately. Else my number will get terminated. I have recharged in sept 2022. Not sure about the legitimacy of the person calling. Please help. (Will share the number in DM)
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Ritabrata Biswas (@ritabrata92) reported from Kolkata, West Bengal@airtelindia @airtelindia I was using two of Airtel Numbers Ajj toh @reliancejio fibre ney bacha liya. Network ane do. Company Badal lunga bhai. #AirtelDown
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Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal@reliancejio #JioFiber Getting worse day by day. Entire day running like a tortoise. Thn the 5ghz band doesn't work well even after u sit beside the router. Asked to change the router bt no executive agreed to do so cz for them it's ok having no issue . Planning to terminate.
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Darshil Shah (@shahdarshil) reported from Hāora, West Bengal@reliancejio @JioCare #jiofiber Worst ever service, the sales officer took money and now for installation they are just giving excuses....
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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_Rohit_Kothiya_ (@KothiyaRohit) reported@JioCare No network for 2 days and complaint still unresolved. Request put on hold without visiting my home. Executive asked me to take society permission for wire routing or close connection. Is this customer's responsibility or Jio's? Very disappointing support.
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Jeevan Kulkarni (@jeevan_nigam) reported@JioCare Hi, I paid ₹1200 for intracity relocation of my broadband service. Could you please confirm if this amount is a one-time installation/shifting charge, or will it be credited/adjusted in my account?
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Rajesh Roy Samtani (@RajeshSamtani) reported@JioCare I am facing internet discontinuing issue from last four days. Even they scheduled engineer visit and after every three hours they change the name. Hence no one visit till now. It's pathetic that Jio provide this type of service which pressure me to shift with Airtel.
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Dibya Ranjan Mishra (@dibya001) reported@JioCare @JioCare @reliancejio how long will it take for you to resolve the issue? I have already shared the details. Why the refund is taking more than a month to process
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Dhananjay Singh (@strongdhananjay) reported@JioCare I received a call from the Jio office in Deoria after my recharge expired, but the way your staff spoke to me was extremely rude and disrespectful. The call was made from this number: +919580906676 This kind of behavior towards customers is completely unacceptable.
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abhishek sahu (@111abhisheksahu) reported@jiocare Hello I need support regarding airfiber
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Nikul Ahir (@ahirnikul8182) reported@JioCare Absolutely NOT resolved. Stop relying on your flawed system metrics. Look at the status bar of the screenshot I posted—it clearly shows 4G+, NOT 5G indoors. I have already sent a strong rejoinder via email. Reopen SR000036P8TT and fix the actual indoor infrastructure. @TRAI
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Aravinda VK (@aravindavk) reportedExperiencing worst customer care from @jiocare in Shivamogga. Jio Airfiber order accepted and payment received but no installation after 6 days. Not able to cancel as well.
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யாதெனின் (@the_yadhanin) reportedI redeemed a Rs 300 JioHome Credit Voucher for my JioHome number and received confirmation with Transaction ID. The email said the amount would be adjusted in my next postpaid bill but the credit is not reflected in my latest bill. @JioCare @reliancejio kindly help!!
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RANJAN RAJ SINGH🇮🇳 (@RANJAN_RAJSINGH) reported@JioCare validity. Also, my connection has been suspended now. Please check my account and clarify why the recharge/validity has not been adjusted for the downtime period. 2/2 Thank you. Regards Ranjan Raj Jio Air fiber Customer