Reliance Jio outages and service status in Sāntrāgāchi, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 8 outage signals in the last 24 hours around Sāntrāgāchi, including 8 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 21, 4:38 PM GMT+5:30.
- Internet (79%)
- Wi-fi (8%)
- Total Blackout (5%)
- E-mail (4%)
- Phone (3%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sāntrāgāchi, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sāntrāgāchi, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 21: Problems at Reliance Jio
Reliance Jio is having issues since 01:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sāntrāgāchi, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Ghusuri.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 3 hours ago |
|
Kolkata
|
Internet | 3 hours ago |
|
Kolkata
|
Internet | 3 hours ago |
|
Kolkata
|
Total Blackout | 5 hours ago |
|
Kolkata
|
Phone | 5 hours ago |
|
Kolkata
|
Internet | 7 hours ago |
Nearby cities with recent reports
22 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sāntrāgāchi, West Bengal
Latest outage, problems and issue reports in Sāntrāgāchi and nearby locations:
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Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal@reliancejio waiting for refund since 6th oct, no response, chasing the jio team. Dear Customer,refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days
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Juber Alam🇮🇳 (@Juber824) reported from Hāora, West Bengali want to know.. for how many years i am using jio network.. @JioCare @reliancejio
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Sunil Damani (@skdamani7) reported from Hāora, West Bengal@JioCare this is to inform you that i am unable to change my jiofiber password and its open already complaint about the issue to you many times. If any illegal activity happens through the open network i won't be liable as i have already informed you many time
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@aksh_yay @JioCare Jio Twitter support is totally run by AI based bots!!
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Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@JioCare Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549
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Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal@JioCare internet down for more than 4 hours now.
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Anabil Bhattacharya (@ianabil) reported from Kolkata, West BengalHi. I port my no. from Airtel to Jio on Friday. Last night the network appeared in Jio. But while calling, tele verification pin is being asked to put which I was supposed to get it in the alternative no. but I didn't get any pin. @reliancejio @JioCare
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Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal@JioCare I had called your support desk for a certain issue where the person who answered said that she would transfer my call to the concern dept after listenning to my query and then the call was on hold for like 18 mins but no one connected! Is this the kind of service you
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Kazi Hasan Ali (@thatsmimo) reported from Kolkata, West Bengal@JioCare Really stunned from service guy of jiofiber,I called him because of the internet issue, after fixing it he says we won't be able to come and fix your connection again, so better cancel your jiofiber else no one will come service you.#JioFiber @JioFiberVoice
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Emon (@bong_Emon) reported from Kolkata, West Bengal@JioCare @reliancejio Pls refer to SR00001BG9UT & SR00001BF1BO Service down unattended since 3days after multiple follow-ups. Requesting priority Escalation for the culprits and refund. 5th time interruption of service in last 30days. Want refund asap. #JioFiber #refund @TRAI
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @DagarRaghav Chutya cumpani our jio customer sarvice staaf very chutya
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AbhiB (@xfact) reported from Hāora, West Bengal@DisneyPlusHS Hi, I am a subscriber of D+HS via my JioFiber plan as well as the mobile plan, but since yesterday I am being told that I don't have any plan and should subscribe to watch content. Help! @reliancejio
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Mandy Singh... (@surdystough) reported from Ghusuri, West Bengal@reliancejio you have serious issues with your network, cant even watch IPL properly, ideally money should be deducted from your monthly charges..
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Prasanjit (@Prasanj19782888) reported from Kolkata, West BengalWhy my internet speed is so slow in my area @JioCare You are talking about 5G here my speed is so slow that I can't even text a message @reliancejio #Jiodown
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Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal@reliancejio #JioFiber Getting worse day by day. Entire day running like a tortoise. Thn the 5ghz band doesn't work well even after u sit beside the router. Asked to change the router bt no executive agreed to do so cz for them it's ok having no issue . Planning to terminate.
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Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal@JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562
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Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal@JioCinema @JioCare Do not bid for any sporting event hereafter. EVER. You guys are the worst.
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Emon (@bong_Emon) reported from Kolkata, West Bengal@JioCare What is the date and time? Today is 4th day. This is the second ticket. What is cause of not attending in 1st ticket? Please share some clarity. No one has contacted yet. Service is down for the 4th consecutive day. Any refund?? @abdhesh62 @jagograhakjago #Jiodown #jiofiberdown
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Prasanjit (@Prasanj19782888) reported from Kolkata, West BengalWhy my internet speed is slow @JioCare it's happening since long time. You are talking about 5G here my 4G is speed is so slow that I am unable to text a message. Resolve this ASAP #Jiodown @JioCare
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Dipayan Palit (@DipayanP) reported from Kolkata, West Bengal@JioCare facing frequent "connected without internet" issue on my Jio Fiber connection since last 1 months . Raised one complaint but no resolution.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Aayush Rajput (@aayushrajput03) reported“Still awaiting resolution, please update. @JioCare @reliancejio”
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Anil Wadhvani (@wadhvanianil92) reported@JioCare @jio_fiber @reliancejio why is there Wi-Fi outage frequently in Chhattarpur New Delhi? On top of that your team take full day to solve this, even after that there is no resolution. When we raise complaint, they are giving slot for next day. Pathetic services.
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rajathithan (@rajathithan_r) reported@JioCare SR00003200HH was open for 21 days @jiocare , see my previous tweets asking for support and you didn’t do anything for 21 days
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Pavan😎 (@___the_ripper__) reportedFed up with these customer care calls where they won't care about customers. Joi Fiber's worst service expected better service this is not at all acceptable charging double money and still no service giving excuses on every call. @JioCare @jio_fiber @reliancejio
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@purba gayon (@apurba_gayon) reported@JioCare No support. Kindly raise complaint
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Anushree Shinde (@AnushreeShinde6) reported@JioCare 3. Many apps are very slow 4. Upload and download speed is pathetic. We have been using Jio and still 3 connections are ongoing but this location and jio air fiber is really poor.We do not face problems with 30 mbps connections but this one is 100mbps and still we are facing
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Shivaay (@Shivaay02751982) reported@reliancejio sick and tired of complaints you fix it for 1 hour and entire day it's gone that what I pay you for do you want to give service or I move to @airtelindia
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SOFT SOLUTIONS (@SOFTSOLUTIONS19) reported@JioCare Jio 867879078385449 Send it to 199 And jio provide full mobile number some people use this service for mobile tracking this is totaly illegal. Stop this service ASAP.
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JioCare (@JioCare) reported@Biharvoices @reliancejio Hi, we never intend to let you down. We regret the inconvenience caused. We have checked your account and see that the installation appointment for your JioFiber connection was scheduled and our engineer has not reached your premises till now. We have raised a request (1/2)
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Ayush (@ayush01malla) reported@JioCare My internet is not working since yesterday. And no one is ready to take any action. On app the time for resolution keeps on increasing from morning to afternoon and now to evening. Can someone call me back or look into this.