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Reliance Jio

Reliance Jio outages and service status in Sāntrāgāchi, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Sāntrāgāchi, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 5, 7:04 PM GMT+5:30.
  • 64% Internet (64%)
  • 18% Wi-fi (18%)
  • 11% Total Blackout (11%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sāntrāgāchi, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sāntrāgāchi, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 5: Problems at Reliance Jio

Reliance Jio is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sāntrāgāchi, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 3 hours ago
Kolkata Internet 1 day ago
Kolkata Internet 2 days ago
Kolkata Internet 3 days ago
Kolkata Internet 3 days ago
Kolkata Internet 5 days ago

Nearby cities with recent reports

Kolkata

9 recent signals

3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Sāntrāgāchi, West Bengal

Latest outage, problems and issue reports in Sāntrāgāchi and nearby locations:

  • PRA1010
    Pra Bhu (@PRA1010) reported from Hāora, West Bengal

    @reliancejio @JioCare Team can you check this plz. @Zoho #mail, #workdrive clients on my laptop in not working properly when I am using hotspot through my mobile using #JioTrue5G. While it's working fine on other internets. Kindly check.

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @JioCare @geekyranjit Hi Bodhi, If we normal consumers ask for the Jio 5G Welcome Offer on Twitter you don't give it to us and give only scripted bot response but to YouTuber you are providing it on priority basis just by asking for it once only! At least we deserve proper support from humans not bots

  • RitabrataDass
    Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal

    @JioCare internet down for more than 4 hours now.

  • RitabrataDass
    Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal

    @JioCare one of the worst customer service. Actually the worst. Now some useless employe will reply to this and ask me to DM my problem, and then they don't respond. Their owner is not on a social media platform because he knows how ****** his network is.

  • emailtorakesh
    chakRa (@emailtorakesh) reported from Kolkata, West Bengal

    @JioCare @airtelindia Atleast have some decency morons, terminate the connection and refund. Without rescheduling it to eternity. Hi, your request no 10056110621 has been assigned to engineer Safikul Gazi. He will be visiting your premises between (28 June 2022 04:00:00 PM)

  • surdystough
    Mandy Singh... (@surdystough) reported from Ghusuri, West Bengal

    @reliancejio you have serious issues with your network, cant even watch IPL properly, ideally money should be deducted from your monthly charges..

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    @JioCare This problem is not from today it is a long time problem yet I have never seen any attempt from the company to fix it. The excuse you're giving means I'll move my home away from my place now just to get a better network right?is it not funny??

  • Juber824
    Juber Alam🇮🇳 (@Juber824) reported from Hāora, West Bengal

    i want to know.. for how many years i am using jio network.. @JioCare @reliancejio

  • CinemaNefertiti
    dwaipayan (@CinemaNefertiti) reported from Kolkata, West Bengal

    @MKBHD Wish my network provider could handle this situation @JioCare @reliancejio

  • PoddarArka
    Arka Poddar (@PoddarArka) reported from Kolkata, West Bengal

    @JioCare in my grandmother Jio number, i am facing some problem. I was unable to reach out to your helpline number, please response here in order to find a solution. Expecting a speedy reply.

  • riteshc1986
    Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal

    @JioCare The problem is everywhere and not at a particular place. Ever since I started 5G I'm facing this problem.

  • Badboy_TA
    Brijamohan (@Badboy_TA) reported from Kolkata, West Bengal

    @reliancejio @JioFiberVoice My service request number is SR00001CN3TB, I had requested Jiofibre team to transfer my jiofibre to a new location, its been more than half a month and i am getting no positive reply from the team. Kindly look into this matter.

  • skdamani7
    Sunil Damani (@skdamani7) reported from Hāora, West Bengal

    @JioCare The problem did not solved , yet you have confirmed that it is . Now I have a duty to call jio care every day to raise the same complaint everyday. Isnt this a incompetent of your team as its been 7 days with the same issue with not a single proper response from you.

  • hratcu
    Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal

    @JioCare @reliancejio You guys have no responsible attitude and zeroself respect. @ConsumerReports please act to support us. After 10 days of surrender none came to pick up the device and till waiting for refund.

  • Subhaji_9504
    Subhajit sharma (@Subhaji_9504) reported from Kolkata, West Bengal

    @reliancejio had requested jio fiber to be installed at home in Kolkata, upon checking the technician informed that the nearest connection box was broken, am trying to get a refund, also interestingly no call is going thru my registered mobile number to the call centre...

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    @Airtel_Presence & @JioCare If I port into your network, what is the first mandatory recharge value required? Please inform me via DM.

  • Chandan42926074
    Chandan Bag (@Chandan42926074) reported from Kolkata, West Bengal

    @reliancejio Useless jio 5g, My area is already covered jio 5g But i don't get invitation in my number, and i click to many times for i am interested,If you don't give invitation so why you tell jio 5g welcome offer all, useless your customer team, and your 5g.. #JioTrue5G #Jio #reliancejio

  • ppdas1968
    Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal

    @JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562

  • impmanaskumar
    Manas K Pradhan 🇮🇳 (@impmanaskumar) reported from Kolkata, West Bengal

    @JioCare I have lost my Jio network since the time I've landed in Kolkata. Tried every tricks. Request to help.

  • ari89jit
    Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal

    @JioCare Madam it's 90 hours over without network, how can you said keep patience. You people definitely understand only when when same things happened with you.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • MaaGaytricsc
    MAA GAYTRI ONLINE SERVICES (@MaaGaytricsc) reported

    @JioCare Please resolve my issue, and I will delete the post.

  • Prabinmen
    PM (@Prabinmen) reported

    @reliancejio @JioCare the SM team jumps on a call to pacify - does that really matter without a resolution for more than 7 hours - customers deserve something better - but you guys are aware there are few in the market. We may be forced to use you

  • animes11
    Pranjit Das (@animes11) reported

    My jio network is very poor after the devastating flood in sivasagar. Call got disconnect, internet very slow...plz look into this. @JioCare

  • vinod_nain
    vinod kumar nain (@vinod_nain) reported

    @JioCare And please refund my money and I will get the service from Airtel, and I hope Airtel might not be one like you guys.

  • nayakroshan1
    roshan (@nayakroshan1) reported

    Dear @JioCare, @DoT_India, It has been 11 days since Jio network services stopped working in Vidyaratna Nagar, Manipal. Despite multiple complaints and repeated follow-ups, there is still no resolution, no official communication, and no estimated restoration timeline.

  • goyalaman1602
    Aman Goyal (@goyalaman1602) reported

    I was literally crying😢,I contacted JioCustomer care, twitter&wrote email to appellate desk and even visited service centre&tried to call @JioCare She advised me disconnect the service i will get call in 2 days for reason&then restore it. At the end customer suffer (2)

  • Kunaljh70528107
    Kunal jha (@Kunaljh70528107) reported

    Still today my money is refunded and my 1 week mental harassment was surplus to that & now there care is also not responding @JioCare Please look into matter, and suggest what to do file a complaint complaint @jagograhakjago

  • Brahmastraa126
    Vishal Singh (@Brahmastraa126) reported

    @JioCare Everyday your loosing customers you know why every coming day your Signal strength is going down your data consup is suddenly showing consumed 90% by eve 6 pm Wotz goin on my internet is down fron mor 7 am in trying to reach your CC and is worst method to connect you..

  • AbdusZaigham135
    ABDUS SAMAD (@AbdusZaigham135) reported

    @reliancejio my home jio fiber internet connection has been lost from past 34 hrs. I have raised the issue in my jio app , but the appointment is getting rescheduled everytime. Please resolve the internet connection issue as soon as possible.

  • Veerusl
    Veeru (@Veerusl) reported

    NO0001EX6E4K is pending installation from 6 days , no call from 3 days at least to check availability, installation guys are not professional, they never come during the scheduled hours, if you are not interested in having a new customer, pls refund my money @JioCare