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Reliance Jio

Reliance Jio outages and service status in Sāntrāgāchi, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 3 outage signals in the last 24 hours around Sāntrāgāchi, including 3 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received May 11, 1:23 PM GMT+5:30.
  • 80% Internet (80%)
  • 7% E-mail (7%)
  • 7% Wi-fi (7%)
  • 3% Total Blackout (3%)
  • 2% Phone (2%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sāntrāgāchi, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sāntrāgāchi, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 11: Problems at Reliance Jio

Reliance Jio is having issues since 11:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sāntrāgāchi, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Ghusuri.

CityProblem TypeReport Time
Kolkata Wi-fi 4 hours ago
Kolkata Internet 18 hours ago
Kolkata Internet 21 hours ago
Kolkata Internet 1 day ago
Kolkata Internet 2 days ago
Kolkata Internet 2 days ago

Nearby cities with recent reports

Kolkata

20 recent signals

4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sāntrāgāchi, West Bengal

Latest outage, problems and issue reports in Sāntrāgāchi and nearby locations:

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @JioCare @geekyranjit Jio is providing proper support to only verified twitter handle celebrities & not to common citizens. For us only bots are being deployed for support! 😤

  • jhajitwts
    Govind Jha (@jhajitwts) reported from Kolkata, West Bengal

    @JioCare @reliancejio What kind of service is this? Sales people wrongly misguiding the customers. My phone number has been made public. Every now and then I receive call from your sales team that too with their personal number!

  • Sourav3ullasshh
    Mr_Mitra (@Sourav3ullasshh) reported from Kolkata, West Bengal

    from yesterday my jio fiber not working several time i called customer care and technician. till now not working .my work online school all were hampered . tomorrow 6:30 am my office log in time . worst service With reference to Service Request Number SR00001BP4IF.@JioCare

  • PRA1010
    Pra Bhu (@PRA1010) reported from Hāora, West Bengal

    @reliancejio @JioCare Team can you check this plz. @Zoho #mail, #workdrive clients on my laptop in not working properly when I am using hotspot through my mobile using #JioTrue5G. While it's working fine on other internets. Kindly check.

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549

  • SubhasisBasu19
    Subhasis Basu (@SubhasisBasu19) reported from Kolkata, West Bengal

    @JioCare Can u tell me when my issue will be solved? Already it took more than 2 months.

  • bong_Emon
    Emon (@bong_Emon) reported from Kolkata, West Bengal

    @JioCare What is the date and time? Today is 4th day. This is the second ticket. What is cause of not attending in 1st ticket? Please share some clarity. No one has contacted yet. Service is down for the 4th consecutive day. Any refund?? @abdhesh62 @jagograhakjago #Jiodown #jiofiberdown

  • skdamani7
    Sunil Damani (@skdamani7) reported from Hāora, West Bengal

    @JioCare The problem did not solved , yet you have confirmed that it is . Now I have a duty to call jio care every day to raise the same complaint everyday. Isnt this a incompetent of your team as its been 7 days with the same issue with not a single proper response from you.

  • shahdarshil
    Darshil Shah (@shahdarshil) reported from Hāora, West Bengal

    @reliancejio @JioCare #jiofiber Worst ever service, the sales officer took money and now for installation they are just giving excuses....

  • hratcu
    Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal

    @JioCare @reliancejio You guys have no responsible attitude and zeroself respect. @ConsumerReports please act to support us. After 10 days of surrender none came to pick up the device and till waiting for refund.

  • Saswata78346033
    Saswata Sarkar (@Saswata78346033) reported from Kumirimora, West Bengal

    @JioCare Just like to inform you (Jio) when i travel in local train from Chinsurah to Howrah, the Jio internet is horrible in entire travel. Is it possible to improve for better experience ?

  • _rahul_rahul
    Rahul kumar singh (@_rahul_rahul) reported from Kolkata, West Bengal

    @JioCare last 1 year back I log a complaint about the network and data usage issue in my area. But no resolve came.ehat you want. Last week I tweet you back and you complaint to block my account

  • SarkarPrabeer
    Prabeer (@SarkarPrabeer) reported from Kolkata, West Bengal

    @reliancejio when will you arrange JIOFIBRE service for PIN-700061?

  • iambulu17
    Shantanu Hazra (@iambulu17) reported from Hāora, West Bengal

    When you'll going to sent me invite... I showed my interest since the beginning of your welcome offer .. installed latest 5G capable ios version but still not recieving 5G? Or should i port to airtel? Your MyJio app literally sucks 😡 @JioCare @reliancejio #JioTrue5GWelcomeOffer

  • xfact
    AbhiB (@xfact) reported from Hāora, West Bengal

    @JioCare @reliancejio 12 days since first complaint, 4 days since last tweet received with templated response of 'lookinng into concern...will get back to you' for two missing items from Jiofiber kit. Please your grievance redressal duration!

  • ramkumar_pankaj
    Pankaj K (@ramkumar_pankaj) reported from Kolkata, West Bengal

    @JioCare Day by day reach value is increasing but services are decreasing, netwrk coverage is decreasing, cal drops, sudden network outage, data connectivity outage. We are paying for these sought of poor servcs. Please dnt come up with copy paste solution.@TRAI @MukeshAmba

  • ari89jit
    Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal

    @JioCare Madam it's 90 hours over without network, how can you said keep patience. You people definitely understand only when when same things happened with you.

  • TweetedBySourav
    Sourav Mukherjee (@TweetedBySourav) reported from Kolkata, West Bengal

    No doubt @reliancejio @JioCare has turned out to be a delightful world class customer service provider. Had a long pending #JioFibre issue smoothly solved within minutes over a whatsapp chat. Cheers to their support team

  • HarshBiyani_
    Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCinema @JioCare Do not bid for any sporting event hereafter. EVER. You guys are the worst.

  • harshularora29
    Harshul Arora (@harshularora29) reported from Kolkata, West Bengal

    @Vivo_India @JioCare using #vivox80 frequently facing 5g network disconnection. My Numb is not reachable by friends and family. Jio says to switch off VOWIFI to receive Voice services seamlessly.Does this solve the problem?? Please discuss among yourself. Hv rest network setting

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • TECHINF65198134
    TECH INFORMATION (@TECHINF65198134) reported

    @JioCare Such a poor service of WiFi installation payment been taken on Saturday and it’ll now it is Monday and no individual appeared for the installation of the WiFi such a poor service

  • agentofchaos777
    Agent of Chaos (@agentofchaos777) reported

    @vikasverma3473 @JioCare They will not visit. I have been waiting for more than 7 days now. They kept my request on hold. Better to switch to local service provider.

  • YashashviShekh3
    Yashashvi Shekhawat (@YashashviShekh3) reported

    @JioCare I am getting this same statement from last few weeks continue. I need resolution.

  • manishmish43564
    manish mishra (@manishmish43564) reported

    @JioCare If the issue had been resolved, I wouldn’t still be posting here after 30 days. Despite multiple complaints, escalations, and follow-ups, issue remains unresolved. Your issue-tracking and resolution process appears completely broken and unaccountable

  • sgsaini03
    gaurav saini (@sgsaini03) reported

    @JioCare +91-1913552913 jiofiber internet is not working kindly resolve the issue facing this shutdown issue a lot kindly do the needful.

  • sauravkundu7
    saurav kundu (@sauravkundu7) reported

    Shocked by the behavior of @JioCare representative. Threatening to block my SIM and using abusive language for not recharging is not how you treat customers. I have the recording. Take action! @reliancejio @TRAI #CustomerService #Jio #Jio_Dhubri

  • Ruchibhandari22
    Ruchi Bhandari (@Ruchibhandari22) reported

    @JioCare @reliancejio . VERY POOR NETWORK. FREQUENT CALL DROPS AND 5G IS EXTREMELY SLOW

  • Vishva7871
    Vishva Gnanasekaran (@Vishva7871) reported

    @JioCare My AirFiber order was cancelled on 13.04.2026, but refund is still pending after 1 month. Multiple emails and follow-ups done, yet no proper resolution. Very disappointing customer support experience. G Vishva, Puducherry Reg Mob: +91 97510 16226

  • sharadkcgupta
    sharad (@sharadkcgupta) reported

    @JioCare jio home fiber connection is not working since morning, please tell me what to do?

  • AlwaysPrakash15
    CSK 🏆 (@AlwaysPrakash15) reported

    @JioCare No your engineer clearly told there is no signal to install and mentioned he will cancel order so please help me to cancel this order