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Reliance Jio outages and service status in Sāntrāgāchi, West Bengal

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Sāntrāgāchi, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 25, 1:27 AM GMT+5:30.
  • 76% Internet (76%)
  • 9% Wi-fi (9%)
  • 6% E-mail (6%)
  • 5% Total Blackout (5%)
  • 5% Phone (5%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sāntrāgāchi, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sāntrāgāchi, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 24: Problems at Reliance Jio

Reliance Jio is having issues since 08:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sāntrāgāchi, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 1 hour ago
Kolkata Internet 6 hours ago
Kolkata Internet 1 day ago
Kolkata Total Blackout 1 day ago
Kolkata Phone 2 days ago
Kolkata Internet 2 days ago

Nearby cities with recent reports

Kolkata

21 recent signals

1 hour ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Sāntrāgāchi, West Bengal

Latest outage, problems and issue reports in Sāntrāgāchi and nearby locations:

  • surdystough
    Mandy Singh... (@surdystough) reported from Kolkata, West Bengal

    @reliancejio Jio fibre not working and on top of that no response from CM care...bravo jio

  • iamjewelsaha
    Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal

    @reliancejio #JioFiber Getting worse day by day. Entire day running like a tortoise. Thn the 5ghz band doesn't work well even after u sit beside the router. Asked to change the router bt no executive agreed to do so cz for them it's ok having no issue . Planning to terminate.

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @somitsrivastav_ Please help to SIM replacement urgent basis.

  • shai171
    Shailesh (@shai171) reported from Kolkata, West Bengal

    @JioCare @reliancejio @reliancejio Hello JIO, it's quite disheartening to have the worst of services. My jio fiber is faulty and after repeated complaints, issue is still not resolved pl help 3379605165 my jio no

  • Shrinivas74
    Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal

    @reliancejio waiting for refund since 6th oct, no response, chasing the jio team. Dear Customer,refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days

  • Shrinivas74
    Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal

    @JioCare waiting for refund since 6th October. DO YOU CARE Dear Customer, refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days.

  • jhajitwts
    Govind Jha (@jhajitwts) reported from Kolkata, West Bengal

    @JioCare @reliancejio What kind of service is this? Sales people wrongly misguiding the customers. My phone number has been made public. Every now and then I receive call from your sales team that too with their personal number!

  • sonu__ojha
    Sonu Ojha (@sonu__ojha) reported from Kolkata, West Bengal

    @reliancejio @JioCare talking about 5G and here 4G is not working properly. (tweeted using friend's hotspot)

  • bong_Emon
    Emon (@bong_Emon) reported from Kolkata, West Bengal

    @JioCare @reliancejio Pls refer to SR00001BG9UT & SR00001BF1BO Service down unattended since 3days after multiple follow-ups. Requesting priority Escalation for the culprits and refund. 5th time interruption of service in last 30days. Want refund asap. #JioFiber #refund @TRAI

  • meabhisek91
    Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal

    @JioCare @JioCare this service request on hold from last 4 days. When I will get addressed can you tell me?? Poor customer care service. I have to change #jiofiber today because pathetic service you people provided.

  • skdamani7
    Sunil Damani (@skdamani7) reported from Hāora, West Bengal

    @JioCare The problem did not solved , yet you have confirmed that it is . Now I have a duty to call jio care every day to raise the same complaint everyday. Isnt this a incompetent of your team as its been 7 days with the same issue with not a single proper response from you.

  • HarshBiyani_
    Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCare @JioCinema pathetic, horrible, horrendous, mind-boggling, miserable, dreadful, terrible experience. #JioCinema #FIFAWorldCup #WorldCup2022

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @nijoshi @reliancejio @JioCare What kind of SMS? I never received any such SMS 🤷🏻. Even I use the MyJio app!!

  • ashis_sau79
    Ashis. (@ashis_sau79) reported from Kolkata, West Bengal

    @JioCare @reliancejio network in my area is so bad that evn fr talking i need to dial 5 times to make calls,No internet facility from today early morning

  • ianabil
    Anabil Bhattacharya (@ianabil) reported from Kolkata, West Bengal

    @JioCare Hi. I port my no. from Airtel to Jio on Friday. Just now the network appears in Jio. But while calling, tele verification pin is being ask to put which I was supposed to get it in the alternative no. But I didn't get any pin. Would you please assist?

  • Rdpt_23
    Rajdeep Pandit (@Rdpt_23) reported from Hāora, West Bengal

    @reliancejio a person saying from Jio Bengal HQ is calling me day after day asking to recharge immediately. Else my number will get terminated. I have recharged in sept 2022. Not sure about the legitimacy of the person calling. Please help. (Will share the number in DM)

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @aksh_yay @JioCare Jio Twitter support is totally run by AI based bots!!

  • _rahul_rahul
    Rahul kumar singh (@_rahul_rahul) reported from Kolkata, West Bengal

    @JioCare last 1 year back I log a complaint about the network and data usage issue in my area. But no resolve came.ehat you want. Last week I tweet you back and you complaint to block my account

  • ANBHATTE
    आनन्द कुमार भट्टर Anand Kumar Bhatter🇮🇳 (@ANBHATTE) reported from Hāora, West Bengal

    @JioCare Worst customer care. Representatives are always misleading. While providing new connection (postpaid plan ₹999*12 Annual) said that it includes Amazon Prime but after connection Jio asking to pay ₹1499 for the same. Shame on Jiofiber.

  • arghyadgupta
    #theindianscouser (@arghyadgupta) reported from Kolkata, West Bengal

    @JioFiberVoice @reliancejio @JioCare i am using fiber for 1 year now. Suddenly there is latency and everything is getting disconnected. Customer care doesnt understand a thing abt latency. No knowledge cant speak properly. Its so frustrating. Selling fiber with this quality?

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Ranjan72237015
    Ranjan (@Ranjan72237015) reported

    Extremely disappointed with @JioCare @jio_fiber . Internet down, technicians are rude and just take OTPs without fixing the issue. If Ticket SR000036N7WZ isn't fixed tomorrow, I'm switching to Airtel. #JioFiber #BadService

  • SweetySweetyy6
    Sweety (@SweetySweetyy6) reported

    @JioCare No issue resolution yet , kindly close the jio sim It's worst

  • ShankarSha70345
    Shankar Shankar (@ShankarSha70345) reported

    Frustrated with Airtel & Jio duopoly! In prime (Hyderabad), only voice plans + small data packs (₹48 1GB Airtel, ₹100 6GB Jio) use karta hoon UPI ke liye. 50% data khate hi speed crash, peak UPI time pe network dead. @Airtel_Presence @JioCare @TRAI fix this! #Airtel #Jio

  • simran8187
    Harsimran Kaur (@simran8187) reported

    @JioCare our jio fiber is down for last 5 hrs. Engineer assigned but no response from him and no visit. Customer helpline is useless.. do something...worst service

  • jc1991patel
    jaimin patel (@jc1991patel) reported

    @JioCare Who told you that my issue has been resolved ???? @JioCare

  • birendra_11
    Birendra (@birendra_11) reported

    @JioCare Every morning I get a message about different technician being assigned, and soon after that, he stops responding. If this is the way you treat your new connection customers, then how can I trust with any other complaints post getting connection.

  • Harshkusx
    Harsh Saxena (@Harshkusx) reported

    @JioCare Yashoda ji don't share me copy paste ans, I need solution today, How many days you have required to close this case? I am chasing jio last 5 days, Wrost service by Jio @airtelnews i want to switch my internet with you. because jio is totally Sarkari company.

  • birendra_11
    Birendra (@birendra_11) reported

    @KMistr @JioCare Yeah, they have become worst. The service was fine at my previous address, that's why thought of getting it at my new address. One more thing I got to know is that you can no longer relocate your existing jio fiber. They are forcing the customer to forfeit their remaining...(1/2)

  • DeepakS69183628
    Deepak Singh (@DeepakS69183628) reported

    @JioCare This is absolutely pathetic service. My Jio AirFiber has been down for over 7 days and your team is only sending copy-paste replies without fixing anything. Stop fooling customers and resolve the outage immediately, otherwise I will disconnect Jio permanently.

  • ChahalMacky
    Macky Chahal🚜🇮🇳 (@ChahalMacky) reported

    @JioCare ur jio tower not working U give me wrong information regarding this Such u very dissatisfied Last 7 days I’m facing this problem