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Reliance Jio

Reliance Jio outages and service status in Sāntrāgāchi, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Sāntrāgāchi, including 2 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received May 22, 8:59 PM GMT+5:30.
  • 74% Internet (74%)
  • 10% E-mail (10%)
  • 9% Wi-fi (9%)
  • 4% Phone (4%)
  • 3% Total Blackout (3%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sāntrāgāchi, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sāntrāgāchi, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 23: Problems at Reliance Jio

Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sāntrāgāchi, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, Hāora, and Ghusuri.

CityProblem TypeReport Time
Kolkata Phone 14 hours ago
Kolkata Internet 18 hours ago
Kolkata Internet 1 day ago
Kolkata Phone 2 days ago
Kolkata Internet 2 days ago
Kolkata Wi-fi 2 days ago

Nearby cities with recent reports

Kolkata

17 recent signals

14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Sāntrāgāchi, West Bengal

Latest outage, problems and issue reports in Sāntrāgāchi and nearby locations:

  • ppdas1968
    Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal

    @JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562

  • hratcu
    Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal

    @iamarnabray @reliancejio @JioCare The worst ever

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @nijoshi @reliancejio @JioCare What kind of SMS? I never received any such SMS 🤷🏻. Even I use the MyJio app!!

  • ashis_sau79
    Ashis. (@ashis_sau79) reported from Kolkata, West Bengal

    @JioCare @reliancejio network in my area is so bad that evn fr talking i need to dial 5 times to make calls,No internet facility from today early morning

  • hratcu
    Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal

    @JioCare @reliancejio You guys have no responsible attitude and zeroself respect. @ConsumerReports please act to support us. After 10 days of surrender none came to pick up the device and till waiting for refund.

  • Subhaji_9504
    Subhajit sharma (@Subhaji_9504) reported from Kolkata, West Bengal

    @reliancejio had requested jio fiber to be installed at home in Kolkata, upon checking the technician informed that the nearest connection box was broken, am trying to get a refund, also interestingly no call is going thru my registered mobile number to the call centre...

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @somitsrivastav_ Please help to SIM replacement urgent basis.

  • IamPintu19
    Pintu Ganesh Karmakar (@IamPintu19) reported from Hāora, West Bengal

    @JioCare So by when i can expect the resolution? Since last month i have been getting the same messages but not any resolution.

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @roughneck_15 @JioCare Facing the same issue if I want to work from home using my Jio 5G mobile hotspot!!

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @anoop007chauhan Call me jio customer sarvice tems

  • surdystough
    Mandy Singh... (@surdystough) reported from Kolkata, West Bengal

    @reliancejio jio wify not working properly from last few days, need to check hows Airtel doing

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, IT'S LAST WARNING FROM ME.

  • yash_nathvani
    Yash Nathvani (@yash_nathvani) reported from Kolkata, West Bengal

    Post my advance payment that I made for six months for your services, I am bound to surrender all my accounts with Airtel and shift to a local service provider or @reliancejio @airtelindia @Airtel_Presence

  • basuizhere
    Subhajit Basu (@basuizhere) reported from Kolkata, West Bengal

    @JioFiberVoice @reliancejio it's been 4 day's Jio Fibre doesn't work and there's no one in your customer support team to assit. Only a robot in a monotonous voice blabbering

  • skdamani7
    Sunil Damani (@skdamani7) reported from Hāora, West Bengal

    @JioCare The problem did not solved , yet you have confirmed that it is . Now I have a duty to call jio care every day to raise the same complaint everyday. Isnt this a incompetent of your team as its been 7 days with the same issue with not a single proper response from you.

  • horrorgaming117
    Raaz (@horrorgaming117) reported from Kolkata, West Bengal

    In my area inter connection is very slow. @reliancejio #jio

  • meabhisek91
    Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal

    @JioCare @JioCare this service request on hold from last 4 days. When I will get addressed can you tell me?? Poor customer care service. I have to change #jiofiber today because pathetic service you people provided.

  • Shrinivas74
    Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal

    @JioCare waiting for refund since 6th October. DO YOU CARE Dear Customer, refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days.

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    @Airtel_Presence & @JioCare If I port into your network, what is the first mandatory recharge value required? Please inform me via DM.

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @JioCare @geekyranjit Hi Bodhi, If we normal consumers ask for the Jio 5G Welcome Offer on Twitter you don't give it to us and give only scripted bot response but to YouTuber you are providing it on priority basis just by asking for it once only! At least we deserve proper support from humans not bots

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Archeocient
    Deepak Kumar Barik (@Archeocient) reported

    @JioCare By DM you people are and ur care executive are ignoring. I don't need the service. I need refund. Refund asap because you people are lack of sincerity and dedication. @reliancejio @JioCare

  • toshu143
    Ashutosh Singh (@toshu143) reported

    What a pathetic service does @JioCare gives they keep you charging without giving services. Even their customer care number will just play recorded messages and cust the call.

  • DeshBhaktInsaan
    Bharatiya (@DeshBhaktInsaan) reported

    @JioCare how to cancel jio fibre service? There is no option to cancel it

  • siddharthmaholi
    Siddharth Mishra 🇮🇳 (@siddharthmaholi) reported

    Worst Service @reliancejio @JioCare

  • ambuj_2010
    Ambuj Kumar (@ambuj_2010) reported

    @jio_fiber @FibreJio @JioCare provides service to customers whom to reach for complain. Customer care even not register the complaint for the same.

  • sam07023
    samresh (@sam07023) reported

    For the last 4-5 days I have been unable to use the internet properly ,i have complained multiple times but yet not get resolution and surprise to know the dial 198 have escaped the option of connecting to agent option? now i am unable to raise concern to jio.@JioCare thank you

  • jc1991patel
    jaimin patel (@jc1991patel) reported

    Still not replying @JioCare #reliance worst service ever . Don’t buy jio.

  • giyer555
    Ganesh AIyer 🇮🇳 (@giyer555) reported

    @JioCare Are u an idiot?? Check the account number of the subscriber mentioned above and do proper KYC u will have the information. In any case ur mails are blocked.

  • iamcool_jh
    ANAND VERMA (@iamcool_jh) reported

    @Lawyer_Kalpana @JioCare It is waste of time and money taking service of jio

  • vinit_date
    Vinit Date (@vinit_date) reported

    Service request no SR00003614JH has been raised in your account. You will receive an update for this request by 2026-05-23T17:53:44. @JioCare @reliancejio unable to track the status from the jio website or application?