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Reliance Jio

Reliance Jio outages and service status in Sāntrāgāchi, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Sāntrāgāchi, including 1 direct report.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Jun 4, 1:35 PM GMT+5:30.
  • 80% Internet (80%)
  • 7% E-mail (7%)
  • 7% Wi-fi (7%)
  • 4% Total Blackout (4%)
  • 3% Phone (3%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sāntrāgāchi, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sāntrāgāchi, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 5: Problems at Reliance Jio

Reliance Jio is currently having issues. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sāntrāgāchi, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 17 hours ago
Kolkata Internet 2 days ago
Kolkata Internet 2 days ago
Kolkata Internet 2 days ago
Kolkata Internet 2 days ago
Kolkata Internet 2 days ago

Nearby cities with recent reports

Kolkata

14 recent signals

17 hours ago

Community Discussion

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Reliance Jio Issues Reports Near Sāntrāgāchi, West Bengal

Latest outage, problems and issue reports in Sāntrāgāchi and nearby locations:

  • sanyalnilay
    Nilay Sanyal (@sanyalnilay) reported from Kolkata, West Bengal

    @JioCare inspite of full network availability most of the time callers are not getting me over phone, and i am getting their missed call alert....this is insane...

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare YES IT'S SAME PROBLEM, SINCE 6 MONTHS. PLEASE SLOVE IT IMMEDIATELY.

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @anoop007chauhan Call me jio customer sarvice tems

  • jhajitwts
    Govind Jha (@jhajitwts) reported from Kolkata, West Bengal

    @JioCare @reliancejio What kind of service is this? Sales people wrongly misguiding the customers. My phone number has been made public. Every now and then I receive call from your sales team that too with their personal number!

  • yash_nathvani
    Yash Nathvani (@yash_nathvani) reported from Kolkata, West Bengal

    Post my advance payment that I made for six months for your services, I am bound to surrender all my accounts with Airtel and shift to a local service provider or @reliancejio @airtelindia @Airtel_Presence

  • impmanaskumar
    Manas K Pradhan 🇮🇳 (@impmanaskumar) reported from Kolkata, West Bengal

    @JioCare I have lost my Jio network since the time I've landed in Kolkata. Tried every tricks. Request to help.

  • Sourav3ullasshh
    Mr_Mitra (@Sourav3ullasshh) reported from Kolkata, West Bengal

    from yesterday my jio fiber not working several time i called customer care and technician. till now not working .my work online school all were hampered . tomorrow 6:30 am my office log in time . worst service With reference to Service Request Number SR00001BP4IF.@JioCare

  • PoddarArka
    Arka Poddar (@PoddarArka) reported from Kolkata, West Bengal

    @JioCare in my grandmother Jio number, i am facing some problem. I was unable to reach out to your helpline number, please response here in order to find a solution. Expecting a speedy reply.

  • mahendr59250939
    chef Mahendra Kumar Singh (@mahendr59250939) reported from Kolkata, West Bengal

    @reliancejio @JioCare what is the goings-on I don't think what is jio I am happy with airtel network. I am fool to use jio network ******* you data service. I am using Samsung galaxy note 10 plus premium class model but jio is heel to data service same one

  • ashis_sau79
    Ashis. (@ashis_sau79) reported from Kolkata, West Bengal

    @JioCare @reliancejio network in my area is so bad that evn fr talking i need to dial 5 times to make calls,No internet facility from today early morning

  • ppdas1968
    Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal

    @JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562

  • arpan_roy
    Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal

    @reliancejio Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @JioCare @geekyranjit Hi Bodhi, If we normal consumers ask for the Jio 5G Welcome Offer on Twitter you don't give it to us and give only scripted bot response but to YouTuber you are providing it on priority basis just by asking for it once only! At least we deserve proper support from humans not bots

  • hratcu
    Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal

    @JioCare Already in touch with DM. No resolution till

  • harshularora29
    Harshul Arora (@harshularora29) reported from Kolkata, West Bengal

    @Vivo_India @JioCare using #vivox80 frequently facing 5g network disconnection. My Numb is not reachable by friends and family. Jio says to switch off VOWIFI to receive Voice services seamlessly.Does this solve the problem?? Please discuss among yourself. Hv rest network setting

  • _rahul_rahul
    Rahul kumar singh (@_rahul_rahul) reported from Kolkata, West Bengal

    @JioCare last 1 year back I log a complaint about the network and data usage issue in my area. But no resolve came.ehat you want. Last week I tweet you back and you complaint to block my account

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @somitsrivastav_ Please help to SIM replacement urgent basis.

  • Juber824
    Juber Alam🇮🇳 (@Juber824) reported from Hāora, West Bengal

    Internet is very slow in my area. please help me. @JioCare @reliancejio

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549

  • Mohit_Karnani95
    Mohit Karnani (@Mohit_Karnani95) reported from Kolkata, West Bengal

    @JioCare What kind of a service are you guys really providing? The technician was suppose to reach out by 8pm but still there is no call nothing form anyone! Also on calling the customer care desk you guys are asking to keep the call on hold and disconnecting later! Is this for real?

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • astro_sharma_g
    Secular In Past (@astro_sharma_g) reported

    @JioCare RAISE A CONNECTION TERMINATION ORDER. I WANT TO GET RID OF THIS ****

  • augustine_roy
    ARV (@augustine_roy) reported

    @JioCare You just closed ticket without resolution

  • pratsblackberry
    Pratik Sheth (@pratsblackberry) reported

    @JioCare I am chasing for my Jio Wi-Fi solution, but still, I am not getting any response, and I am connecting the customer care, but no response I had a best service experience, but now it is turning bad Kindly provide a solution

  • rakesh_aggrawal
    Rakesh Agrawal (@rakesh_aggrawal) reported

    @JioCare @reliancejio @JioCare do you even care about your customer. Looks your peoples are doing fraud at every step or process I was promised with a 4 month plan but can only see 3 months when the device is installed today.

  • asd_ankit
    ankt (@asd_ankit) reported

    @JioCare In the 20th century where everything is quick, quick commerce, food deliveries, you guys are acting like you are in 90s, i am literally irritated by the constant issues, poor service resolution, no solution, just ai bots responding !!

  • AdityaShah0912
    Aditya Shah (@AdityaShah0912) reported

    @TRAI my @jio_fiber connection is down for last 18 hours and there is no revert from @JioCare nor any engineer has visited the site to resolve the issue. What further steps should I take to get the compensation and why there is no policy for refund if I want to get rid of jio?

  • anjan_73
    anjan_73, SHRM SCP (@anjan_73) reported

    @Ayush_Ishaani @ZEE5India @JioCare You need to have Zee 5 premium in your OTT subscription. If it is coming on the phone app and not on tv. Pls uninstall and reinstall Zee 5 app on the STB and sign in with the registered mobile number.

  • ManiViswanaath
    viswanaath_mani (@ManiViswanaath) reported

    @JioCare @JioCare @reliancejio your customer care and your jio fiber engineers are still playing with our timing i need a proper explanation and resolution

  • aamirzeal007
    Aamir Khan (@aamirzeal007) reported

    @JioCare It’s been more than 7 days and my JioFiber issue is still unresolved. The assigned technician keeps saying it cannot be done right now and asked me to tweet instead. My time and money are being wasted while I continue to pay for a service that is not working properly.

  • namanlal739
    Naman Lal (@namanlal739) reported

    @JioCare @JioCare no response after the followup question in DM. No way to call customer support, no way to see service requests raised by support team. No SMS updated , nothing. Pathetic service by Jio. Regret applying for it