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Reliance Jio

Reliance Jio outages and service status in Sāntrāgāchi, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Sāntrāgāchi, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 15, 5:45 PM GMT+5:30.
  • 53% Internet (53%)
  • 27% Wi-fi (27%)
  • 11% Phone (11%)
  • 7% Total Blackout (7%)
  • 1% E-mail (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sāntrāgāchi, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sāntrāgāchi, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 15: Problems at Reliance Jio

Reliance Jio is having issues since 10:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sāntrāgāchi, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 11 hours ago
Kolkata Internet 16 hours ago
Kolkata Total Blackout 1 day ago
Kolkata Internet 2 days ago
Kolkata Wi-fi 2 days ago
Kolkata Internet 2 days ago

Nearby cities with recent reports

Kolkata

12 recent signals

11 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sāntrāgāchi, West Bengal

Latest outage, problems and issue reports in Sāntrāgāchi and nearby locations:

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @DagarRaghav Chutya cumpani our jio customer sarvice staaf very chutya

  • yash_nathvani
    Yash Nathvani (@yash_nathvani) reported from Kolkata, West Bengal

    Post my advance payment that I made for six months for your services, I am bound to surrender all my accounts with Airtel and shift to a local service provider or @reliancejio @airtelindia @Airtel_Presence

  • ppdas1968
    Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal

    @JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562

  • ANBHATTE
    आनन्द कुमार भट्टर Anand Kumar Bhatter🇮🇳 (@ANBHATTE) reported from Hāora, West Bengal

    @JioCare Worst customer care. Representatives are always misleading. While providing new connection (postpaid plan ₹999*12 Annual) said that it includes Amazon Prime but after connection Jio asking to pay ₹1499 for the same. Shame on Jiofiber.

  • LokasisG
    Lokasis Ghorai (@LokasisG) reported from Hāora, West Bengal

    @JioCare I have shared details, already lodged a complain: MR00015IN2JC . But I don't expect any resolution from you, as I have already lost all faith in your service.

  • shai171
    Shailesh (@shai171) reported from Kolkata, West Bengal

    @JioCare @reliancejio @reliancejio Hello JIO, it's quite disheartening to have the worst of services. My jio fiber is faulty and after repeated complaints, issue is still not resolved pl help 3379605165 my jio no

  • skdamani7
    Sunil Damani (@skdamani7) reported from Hāora, West Bengal

    @JioCare The problem did not solved , yet you have confirmed that it is . Now I have a duty to call jio care every day to raise the same complaint everyday. Isnt this a incompetent of your team as its been 7 days with the same issue with not a single proper response from you.

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare YES IT'S SAME PROBLEM, SINCE 6 MONTHS. PLEASE SLOVE IT IMMEDIATELY.

  • Juber824
    Juber Alam🇮🇳 (@Juber824) reported from Hāora, West Bengal

    i want to know.. for how many years i am using jio network.. @JioCare @reliancejio

  • AmitKum66964951
    Amit Kumar (@AmitKum66964951) reported from Kolkata, West Bengal

    @JioFibre @reliancejio Please arrange pick of device / Reuters.service Cancellation request was raised on 12 May 2022 Amit kumar Jio fibre prepaid 299359618177

  • ritabrata92
    Ritabrata Biswas (@ritabrata92) reported from Kolkata, West Bengal

    @airtelindia @airtelindia I was using two of Airtel Numbers Ajj toh @reliancejio fibre ney bacha liya. Network ane do. Company Badal lunga bhai. #AirtelDown

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @JioCare @geekyranjit Jio is providing proper support to only verified twitter handle celebrities & not to common citizens. For us only bots are being deployed for support! 😤

  • Sourav3ullasshh
    Mr_Mitra (@Sourav3ullasshh) reported from Kolkata, West Bengal

    from yesterday my jio fiber not working several time i called customer care and technician. till now not working .my work online school all were hampered . tomorrow 6:30 am my office log in time . worst service With reference to Service Request Number SR00001BP4IF.@JioCare

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @JioCare @geekyranjit Hi Bodhi, If we normal consumers ask for the Jio 5G Welcome Offer on Twitter you don't give it to us and give only scripted bot response but to YouTuber you are providing it on priority basis just by asking for it once only! At least we deserve proper support from humans not bots

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @anoop007chauhan Call me jio customer sarvice tems

  • jhajitwts
    Govind Jha (@jhajitwts) reported from Kolkata, West Bengal

    @JioCare @reliancejio What kind of service is this? Sales people wrongly misguiding the customers. My phone number has been made public. Every now and then I receive call from your sales team that too with their personal number!

  • arpan_roy
    Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal

    @JioCare Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.

  • SarkarPrabeer
    Prabeer (@SarkarPrabeer) reported from Kolkata, West Bengal

    @reliancejio when will you arrange JIOFIBRE service for PIN-700061?

  • thatsmimo
    Kazi Hasan Ali (@thatsmimo) reported from Kolkata, West Bengal

    @JioCare Really stunned from service guy of jiofiber,I called him because of the internet issue, after fixing it he says we won't be able to come and fix your connection again, so better cancel your jiofiber else no one will come service you.#JioFiber @JioFiberVoice

  • sonu__ojha
    Sonu Ojha (@sonu__ojha) reported from Kolkata, West Bengal

    @reliancejio @JioCare talking about 5G and here 4G is not working properly. (tweeted using friend's hotspot)

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • kosakanishk
    Kanishk (@kosakanishk) reported

    @JioCare Can I receive an explanation for your resolution time, as it was claimed there was no delay from your end.

  • AnjaniKant7
    Anjani Kant (@AnjaniKant7) reported

    @JioCare your system of addressing customer grievances is horrible. The customer care will fool the customer by telling lies and mail has an auto reply. How on earth does the customer approach you? Pathetic!

  • AMRUT999
    AMRUT TIWARI (@AMRUT999) reported

    @JioCare @reliancejio hi my jio air fibre is not working and i am not able to open ticket please help me

  • Upadhyay100791
    Manish Upadhyay (@Upadhyay100791) reported

    Froud done by @reliancejio I am using jio fiber since last year my set of box is not working from 9 July and we are already highlighted issue but till date we are not received a single response at reliance. Very bad and pathetic service provider please don't use Jio fiber anyone

  • GouthamJR
    ɢᴏᴜᴛʜᴀᴍ ᴊʀ🤙🏾 (@GouthamJR) reported

    If installation isn’t completed by tomorrow, kindly refund my ₹1,200 immediately. Please help.@JioCare

  • itzzash_
    Ashwani Singh (@itzzash_) reported

    (POST 2/3) @JioCare paid 100% in advance, yet I'm not getting the service I paid for. Every time I contact support, I'm asked to file another complaint, even though I've already done it 4–6 times. Why should customers keep repeating the same process?

  • binani_yogesh
    Yogesh Binani (@binani_yogesh) reported

    @JioCare No resolution till now.. waste of money by using @reliancejio Useless customer care

  • nirajkhandelwal
    neeraj khandelwal (@nirajkhandelwal) reported

    @JioCare I hope jio understand that you are not giving free services, when you are charging money you are supposed to give customer a proper services. Customer money is not free @JioCare @DoT_India #telcom

  • SRChaud54957905
    𝙹𝙰𝙰𝚃 𝚓𝚒 (@SRChaud54957905) reported

    @reliancejio @JioCare Close your shop, your service is very poor, go anywhere, the internet does not work, even WhatsApp messages are not sent, they have filled the shop with useless employees, they are of no use.Recharge should be complete 🤬😡

  • srvrudra
    Rudra Vishwakarma (@srvrudra) reported

    @JioCare Today marks the 13th day since my JioFiber service stopped working. Because of this, I have been forced to recharge my Vi mobile connection with a ₹50 unlimited data pack every day for work. In 13 days, I have already spent ₹650 (₹50 × 13) on mobile data.