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Reliance Jio

Reliance Jio Outage Report in Sāntrāgāchi, Hāora, West Bengal

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Sāntrāgāchi, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sāntrāgāchi, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Reliance Jio

Reliance Jio is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Sāntrāgāchi, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Ghusuri.

CityProblem TypeReport Time
Kolkata Internet 20 hours ago
Kolkata Internet 23 hours ago
Kolkata Internet 2 days ago
Kolkata Internet 3 days ago
Kolkata Internet 3 days ago
Kolkata Total Blackout 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sāntrāgāchi, West Bengal

Latest outage, problems and issue reports in Sāntrāgāchi and nearby locations:

  • payalmehta100
    Payal Mehta/પાયલ મેહતા/ पायल मेहता/ পাযেল মেহতা (@payalmehta100) reported from Kolkata, West Bengal

    Terrible network scenes in Kolkata... @airtelindia & @VodafoneIN both have packed up...just a bit of hope with @reliancejio hanging in there #CycloneAmphan

  • Lucky_Banthia
    Lucky Banthia (@Lucky_Banthia) reported from Hāora, West Bengal

    @reliancejio @JioCare no internet connectivity after cyclone.... Do something. Also poor network coverage..😡

  • BagariaSagar
    sagar bagaria (@BagariaSagar) reported from Hāora, West Bengal

    Not proper network in my location from my location to 50m there is full network please solve the issue @reliancejio @reliancejio

  • ketanrai_10
    Ketan Rai (@ketanrai_10) reported from Ghusuri, West Bengal

    After the Cyclone, In the Areas of 'WB' the Jio Network Has BeenDestroyed.The Connectivity is so Poor that No Phone Calls Can be made. Therefore,The Concerned Authority Must Look into the Matter&Restore the Network as soonas Possible @reliancejio @JioCare @DoT_India @rsprasad

  • dazler65
    Rajeev (@dazler65) reported from Kolkata, West Bengal

    @reliancejio @JioCare DM all details but nobody yet contact, no network from last 2 days

  • LitanDa19767214
    Litan Das (@LitanDa19767214) reported from Kolkata, West Bengal

    @JioCare Before cyclone the network condition was same. So please look into it & resolve it as soon as possible .

  • MitraToorban
    toorban.mitra@gmail.com (@MitraToorban) reported from Kolkata, West Bengal

    My JioFiber connection is not operational since last Sunday. Engineer visited and reported at my end there is no problem but, there is no power in my JioFiber box as the main cable on the road got damaged somewhere, needs repair. Till now not restored. Help @JioCare #JioFiber

  • saikatmaji_ind
    SAIKAT MAJI (@saikatmaji_ind) reported from Hāora, West Bengal

    @JioCare @reliancejio poor network.internet connection is too slow.just fade up

  • NISH2404
    Nishant Mishra (@NISH2404) reported from Hāora, West Bengal

    Only thing I am getting from @JioCare are the recharge reminders & offers. But no improvement in service in the last 5 days.

  • swarnavospeaks
    Swarnavo Chakraborty (@swarnavospeaks) reported from Kolkata, West Bengal

    @JioCare Thanks. I have multiple connections. Apart from @Airtel_Presence, I also have Jio and thankfully, the Jio network is helping me a lot because otherwise I would have had no connectivity at all. On the contrary, Airtel has totally let me down. Be it in Mobility or DTH.

  • ankit_0402
    Ankit Mehra (@ankit_0402) reported from Kolkata, West Bengal

    @Dostdk4u @JioCare @jio @reliancejio @t Jio will just apologise but they will not solve the issue. Worst selection to switch to jio and the most inefficient employees they have.

  • MitraToorban
    toorban.mitra@gmail.com (@MitraToorban) reported from Kolkata, West Bengal

    @JioCare My JioFiber connection is not operational since last Sunday. Engineer visited and reported at my end there is no problem but, there is no power in my JioFiber box as the main cable on the road got damaged somewhere, needs repair. Till now not restored. Help @JioCare

  • RakibThandar
    Rakib Thandar (@RakibThandar) reported from Kolkata, West Bengal

    @JioCare Please help our area net is not running since #AmphanSuperCyclone

  • probuddha
    Probuddha (@probuddha) reported from Kolkata, West Bengal

    @mohdshahid17 @VodafoneIN @airtelindia @reliancejio I would advise against porting to JIO. Their network speeds and moreover their customer support are horrendous.

  • kashikasppaws
    KashikaPamperedPaws (@kashikasppaws) reported from Kolkata, West Bengal

    @JioCare Neither is my calls going nor is the net working. It suddenly shows bsnl.. Help me out

  • Rahulsinghrs143
    Rahul Singh🇮🇳 (@Rahulsinghrs143) reported from Kolkata, West Bengal

    Airtel service is very poor after Amphan Cyclone in my area kolkata-700054 but same condition Jio and Vodafone work very well...Airtel connectivity call and data and signal is shut down yet. Thanks @airtelindia @Airtel_Presence @reliancejio @VodafoneIN

  • Ra_Avishek
    Avishek Rakshit (@Ra_Avishek) reported from Kolkata, West Bengal

    No wonder why people are porting out of @airtelindia to @reliancejio network. Instead of airing misleading ads, had @airtelindia focused on bettering its network, it wouldn’t have happened.

  • iamsudiproy
    Sudip Roy (@iamsudiproy) reported from Kolkata, West Bengal

    After #AmphanSuperCyclone the only network which was somewhat working was @jio So I went out and got one sim for myself, and from the very next the signal dropped, and absolutely without any network ! Can you help @JioCare

  • imAman1001
    AMAN KUMAR GUPTA (@imAman1001) reported from Hāora, West Bengal

    @reliancejio @JioCare @TRAI @rsprasad Pleae Fix network issue in my area as soon as possible . People are facing Lots of dufficulties . No proper Internet Connectivity . Worse than 2G speed

  • ProfessorShonku
    Tanmoy (@ProfessorShonku) reported from Nagarbazar, West Bengal

    @reliancejio @JioCare Hi I am from Kolkata and for the last 2 months trying to bring Fiber in my apartment complex. Your folks are not responding to multiple request. Not sure whom to contact. Please help.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Ankurjain093
    Ankur jain (@Ankurjain093) reported

    Instead of solving my problem He rudely says , call on toll free and raise request to disconnect. (2/2). @reliancejio @JioCare

  • Prithvi_Moitra
    Prithvijit Moitra (@Prithvi_Moitra) reported

    @JioCare Please note the numbers i am blocking on regular basis and now am fed-up with: 8828608158, 8645351039, 8035252730, 8976067795, 0120-5083911,0120-4011450, 9702816521,0120-3636333, 022-69097920,0120-5123349 Please help and stop this nuisance

  • saurav4445
    veerapanenisaurav (@saurav4445) reported

    @JioCare @reliancejio @TSConsumers customer I’d 900290994192 we have been reaching the customer service for invoice but we haven’t received anything and the service is disconnected without information. This is pathetic on your service. I would like to port to other network.

  • Kalaivanimohan5
    Kalaivani mohan (@Kalaivanimohan5) reported

    @JioCare Ticket closed, issue unresolved. I had asked for disconnection of service and refund of amount to the executive who called today, would like to know the status of the same.

  • KALAVINOD1989
    CA Vinod Kumar Jain (@KALAVINOD1989) reported

    @JioFiberVoice @reliancejio Fiber not working since friday so file a service request but no soluation since 3 days but today call for new connection the engineer on way. Not able to serve exiting then why new connection.🤦 @reliancegroup

  • AmeyaRao_
    Ameya Rao (@AmeyaRao_) reported

    This is 2nd time I'm facing complete blackout in last 15 days. I pay 999 plus GST on monthly basis and if there is no service for 1 entire day, i lose approx 40/- without any service. Company must consider on extending validity in such cases @reliancejio @JioCare

  • kanishk2112
    Kanishk Bansal (@kanishk2112) reported

    @JioCare Wifi is down. Can't find the option to raise a service request from MyJio app.

  • varuni042
    Varuni Mittal (@varuni042) reported

    Deeply unsatisfied with JioFiber Customer Support. Registered a complaint two days back which was to be resolved within 24 hours but the issue still persists and they have closed the complaint ticket on their end. Would prefer shifting to a new connection! @JioCare @reliancejio

  • kanishk2112
    Kanishk Bansal (@kanishk2112) reported

    @JioCare Can you please raise a service request for the same?

  • cshalive
    chandra (@cshalive) reported

    @reliancejio @JioCare Your advertisement in Jio portal about 999/- monthly jio fiber connections are faulting and cheats innocent customers. Please change before someone files a law suit against your service