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Reliance Jio

Reliance Jio outages and service status in Salt Lake City, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 5 outage signals in the last 24 hours around Salt Lake City, including 5 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received May 21, 10:53 AM GMT+5:30.
  • 79% Internet (79%)
  • 9% E-mail (9%)
  • 9% Wi-fi (9%)
  • 3% Total Blackout (3%)
  • 1% Phone (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Salt Lake City, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Salt Lake City, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 21: Problems at Reliance Jio

Reliance Jio is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Salt Lake City, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, Hāora, and Ghusuri.

CityProblem TypeReport Time
Kolkata Internet 5 hours ago
Kolkata Wi-fi 8 hours ago
Kolkata Internet 17 hours ago
Kolkata Internet 20 hours ago
Kolkata Internet 24 hours ago
Kolkata E-mail 1 day ago

Nearby cities with recent reports

Kolkata

18 recent signals

5 hours ago
Hāora

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Salt Lake City, West Bengal

Latest outage, problems and issue reports in Salt Lake City and nearby locations:

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @anoop007chauhan Call me jio customer sarvice tems

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549

  • ppdas1968
    Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal

    @JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562

  • Shrinivas74
    Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal

    @reliancejio waiting for refund since 6th oct, no response, chasing the jio team. Dear Customer,refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days

  • surdystough
    Mandy Singh... (@surdystough) reported from Ghusuri, West Bengal

    @reliancejio you have serious issues with your network, cant even watch IPL properly, ideally money should be deducted from your monthly charges..

  • AbhirupMajumd16
    Abhirup Majumder (@AbhirupMajumd16) reported from Pānchuria, West Bengal

    No voice & data network since last 2hours. CSD is not transferring the issue to Networks team after repeated requests. No timelines offered by when can I have a resolution. What should I do now & whom should I reach ? @reliancejio @TheMukeshAmbani

  • xfact
    AbhiB (@xfact) reported from Hāora, West Bengal

    @JioCare @reliancejio 12 days since first complaint, 4 days since last tweet received with templated response of 'lookinng into concern...will get back to you' for two missing items from Jiofiber kit. Please your grievance redressal duration!

  • ChakChinmoy
    Chinmoy Chakraborty (@ChakChinmoy) reported from Pānchuria, West Bengal

    @JioCare Internet speed of JIO network is drastically poor in Shapoorji Pallonji Area near Kolkata (PIN code 700135). Please resolve. So many customers are porting ther connection to other mobile service providers mainly Airtel Bharati.

  • hratcu
    Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal

    @JioCare Already in touch with DM. No resolution till

  • HarshBiyani_
    Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCinema @JioCare Do not bid for any sporting event hereafter. EVER. You guys are the worst.

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @JioCare @geekyranjit Jio is providing proper support to only verified twitter handle celebrities & not to common citizens. For us only bots are being deployed for support! 😤

  • Turboinvesting
    Siddharth Bhattacharya (@Turboinvesting) reported from Pānchuria, West Bengal

    @JioCare Hi I couldn’t connect to Customer Care. Can an Inactive Jio No be reactivated?

  • horrorgaming117
    Raaz (@horrorgaming117) reported from Kolkata, West Bengal

    In my area inter connection is very slow. @reliancejio #jio

  • Subhaji_9504
    Subhajit sharma (@Subhaji_9504) reported from Kolkata, West Bengal

    @reliancejio had requested jio fiber to be installed at home in Kolkata, upon checking the technician informed that the nearest connection box was broken, am trying to get a refund, also interestingly no call is going thru my registered mobile number to the call centre...

  • iamjewelsaha
    Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal

    @JioCare Slow speed , faulty router no proper speed in 5ghz band even after if u stand beside the router . Several times I have told your technical team to change it but no one found any fault in its horrible system. So it's better to terminate your connection.

  • sonu__ojha
    Sonu Ojha (@sonu__ojha) reported from Kolkata, West Bengal

    @reliancejio @JioCare talking about 5G and here 4G is not working properly. (tweeted using friend's hotspot)

  • ARNABSA09120912
    ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West Bengal

    Fraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.

  • surdystough
    Mandy Singh... (@surdystough) reported from Kolkata, West Bengal

    @reliancejio jio wify not working properly from last few days, need to check hows Airtel doing

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    @Airtel_Presence & @JioCare If I port into your network, what is the first mandatory recharge value required? Please inform me via DM.

  • e7a30401fabe4b1
    Shouvik Kapat (@e7a30401fabe4b1) reported from Kolkata, West Bengal

    @reliancejio Haha is it like of joke ??? Couple of month back I called jio customer care to raise service request as my broadband was not working I got superb reply “ sir please surrender your connection we can’t repair your connection “ …. This service from jio Fiber team …

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • dShrinidhii
    Shrinidhi (@dShrinidhii) reported

    @JioCare All done.waiting since 1st of May. Give me money back. I'll terminate the service

  • auraofsonofsun
    SonofSun (@auraofsonofsun) reported

    Very poor experience with Jio AirFiber connection process. Assigned executive asked me to recharge, and after payment there has been no response at all. No installation update, no support. Is this how customers are treated? @JioCare Please resolve this urgently. #JioAirFiber

  • RadheSh19323047
    R.S (@RadheSh19323047) reported

    @JioCare If I don't receive the refund by this evening, I will file a court case tomorrow. Last appeal for jio customer care

  • Shaan_Rathoo
    Red.Devil.Rathore (@Shaan_Rathoo) reported

    @JioCare I want to complain about your internet speed and connectivity but neither calls nor your chat is giving me an option to lodge a complaint.

  • vivekit2014
    VIVEK ( मोदी का परिवार ) (@vivekit2014) reported

    @JioCare @JioCare Extremely disappointed with JioAirFiber support. My internet speed issue is STILL unresolved, yet complaint SR000036CY75 was closed without any fix or my confirmation. This is unacceptable customer handling. Kindly reopen the SR immediately and arrange senior technical.

  • aggarwal_aviral
    Aviral Aggarwal (@aggarwal_aviral) reported

    @JioCare I can't believe it's the same type of messages like a bot is responding to me. Nobody cares what the actual issue is, just keep on replying without the actual context. Switching to @airtelindia @Airtel_Presence sooooon....

  • VAIN213
    Varun S (@VAIN213) reported

    @JioCare Extremely disappointed with the way the Jio Fibre Service Tickets being closed without any rectification or action , or no proper communication why was it closed without resolving Inspite of sharing all the necessary details through mail to Jio care Not expected this

  • KT44442
    किरण तासकर K T (@KT44442) reported

    @JioCare 🚨 BEWARE OF JIO FIBER FRAUD! 🚨Jio takes advance money & gives ZERO service. They hold my ₹5440, fake the activation & ignore 100+ calls. Total scam! DO NOT TRUST them. Please look into this daily harassment and money scam by Jio. They are cheating innocent customers!

  • Abinash__Rout
    Abinash Rout (@Abinash__Rout) reported

    Received threatening call from Bhadrak odisha JIO office regarding deactivation of my Jio number.Using 2 Jio numbers &recharge in alternate months. This type of harashment service is not expected from Jio. Kindly act the issue immediately. @JioCare @_MukeshAmbani @JM_Scindia

  • Prathamjha4
    Pratham jha (@Prathamjha4) reported

    Three days and counting: my Jio WiFi is down, and not a single support engineer has shown up. Calls are going unanswered, and customer care has been no help. What’s going on, @reliancejio? We need reliable service and accountability! @JioCare @reliancejio