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Reliance Jio outages and service status in Garui, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Garui, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 8, 9:49 PM GMT+5:30.
  • 63% Internet (63%)
  • 24% Wi-fi (24%)
  • 9% Phone (9%)
  • 3% Total Blackout (3%)
  • 1% E-mail (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Garui, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Garui, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 9: Problems at Reliance Jio

Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Garui, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 17 hours ago
Kolkata Wi-fi 1 day ago
Kolkata Internet 2 days ago
Kolkata Phone 2 days ago
Kolkata Internet 2 days ago
Kolkata Wi-fi 3 days ago

Nearby cities with recent reports

Kolkata

11 recent signals

17 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Garui, West Bengal

Latest outage, problems and issue reports in Garui and nearby locations:

  • riteshc1986
    Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal

    @JioCare I am facing issues with the maximum number. Even I'm facing calling issues.

  • Shrinivas74
    Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal

    @reliancejio waiting for refund since 6th oct, no response, chasing the jio team. Dear Customer,refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days

  • ChakChinmoy
    Chinmoy Chakraborty (@ChakChinmoy) reported from Pānchuria, West Bengal

    @JioCare Internet speed of JIO network is drastically poor in Shapoorji Pallonji Area near Kolkata (PIN code 700135). Please resolve. So many customers are porting ther connection to other mobile service providers mainly Airtel Bharati.

  • harshularora29
    Harshul Arora (@harshularora29) reported from Kolkata, West Bengal

    @Vivo_India @JioCare using #vivox80 frequently facing 5g network disconnection. My Numb is not reachable by friends and family. Jio says to switch off VOWIFI to receive Voice services seamlessly.Does this solve the problem?? Please discuss among yourself. Hv rest network setting

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, THAT'S LAST REQUEST AND WARNING FROM ME.

  • surdystough
    Mandy Singh... (@surdystough) reported from Kolkata, West Bengal

    @reliancejio jio wify not working properly from last few days, need to check hows Airtel doing

  • SubhasisBasu19
    Subhasis Basu (@SubhasisBasu19) reported from Kolkata, West Bengal

    @JioCare Can u tell me when my issue will be solved? Already it took more than 2 months.

  • arghyadgupta
    #theindianscouser (@arghyadgupta) reported from Kolkata, West Bengal

    @JioFiberVoice @reliancejio @JioCare i am using fiber for 1 year now. Suddenly there is latency and everything is getting disconnected. Customer care doesnt understand a thing abt latency. No knowledge cant speak properly. Its so frustrating. Selling fiber with this quality?

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    @JioCare Hi! Yes, please try to inform your computer systems not to remind a recharged number that plan expired or services discontinued. That would be of much help. Thank you.

  • thatsmimo
    Kazi Hasan Ali (@thatsmimo) reported from Kolkata, West Bengal

    @JioCare Really stunned from service guy of jiofiber,I called him because of the internet issue, after fixing it he says we won't be able to come and fix your connection again, so better cancel your jiofiber else no one will come service you.#JioFiber @JioFiberVoice

  • surdystough
    Mandy Singh... (@surdystough) reported from Ghusuri, West Bengal

    @reliancejio you have serious issues with your network, cant even watch IPL properly, ideally money should be deducted from your monthly charges..

  • ARNABSA09120912
    ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West Bengal

    Fraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @aksh_yay @JioCare Jio Twitter support is totally run by AI based bots!!

  • shai171
    Shailesh (@shai171) reported from Kolkata, West Bengal

    @JioCare @reliancejio @reliancejio Hello JIO, it's quite disheartening to have the worst of services. My jio fiber is faulty and after repeated complaints, issue is still not resolved pl help 3379605165 my jio no

  • hratcu
    Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal

    @JioCare Already in touch with DM. No resolution till

  • AbhirupMajumd16
    Abhirup Majumder (@AbhirupMajumd16) reported from Pānchuria, West Bengal

    No voice & data network since last 2hours. CSD is not transferring the issue to Networks team after repeated requests. No timelines offered by when can I have a resolution. What should I do now & whom should I reach ? @reliancejio @TheMukeshAmbani

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @JioCare @geekyranjit Jio is providing proper support to only verified twitter handle celebrities & not to common citizens. For us only bots are being deployed for support! 😤

  • Rdpt_23
    Rajdeep Pandit (@Rdpt_23) reported from Hāora, West Bengal

    @reliancejio a person saying from Jio Bengal HQ is calling me day after day asking to recharge immediately. Else my number will get terminated. I have recharged in sept 2022. Not sure about the legitimacy of the person calling. Please help. (Will share the number in DM)

  • Smk97555104
    Smk (@Smk97555104) reported from Hāora, West Bengal

    @JioCare Yes, this will not solve, untill you install a tower in my building, or some wired connection from your tower. Cc is not at all responsive and evry time their recorder says we are looking faster resolution for net speed. Without speedy net, nobody is hero

  • Abhra100
    Abhradip chakraborty (@Abhra100) reported from Kolkata, West Bengal

    Facing Jio internet problem from very yesterday at my area ( Nimta , kol -49 ) , heard that the problem is also in different part of state , we user pay lot of money beyond recharge , didn't expect such worse services , urgently feedback should be appreciated @JioCare @relianceji

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • nikhii89
    Nikhilesh Saini (@nikhii89) reported

    @JioCare Please look into the problem. We are paying equally but facing poor service in the area. Very bad network, not internet speed. Even the jio app is not working.

  • saturnsmoker18_
    Saturn Smoker (@saturnsmoker18_) reported

    Hi @JioCare, My JioFiber installation for Order No. **NO0001EI8FTY** has been delayed due to "technical reasons." Full payment has already been made. The installation was supposed to be completed yesterday, but there has been no resolution yet. The salesperson is also not answering my calls. Kindly look into this on priority and provide an updated installation timeline. Thank you.

  • samit275
    what a joke (@samit275) reported

    @JioCare A service request (SR00003A1KHV) was raised on 02 July 2026. The MyJio app showed that an engineer, Sushil Tiwari, was assigned to visit my premises today.

  • SaigirishN
    saigirish nagasamy (@SaigirishN) reported

    @JioCare My internet has been down since July 4, and it has been 5 days without any proper resolution. Despite raising complaints and trying to contact support, there has been no response. I’m unable to work from home due to this issue. Please look into this urgently.

  • ShriramNgp
    राम (@ShriramNgp) reported

    @VISHNARAMBISHN5 @airtelnews they will not help you, better switch to @JioCare

  • option_king_ca
    CA Anand George (@option_king_ca) reported

    @JioCare I raised a complaint yesterday due to a complete internet outage. Despite repeated follow-ups, no technician has visited so far, and the issue remains unresolved. This delay is unacceptable and is affecting my work. Kindly prioritize this complaint. R ID :SR00003AIYXD

  • VikasSi94922142
    Vikas Singh (@VikasSi94922142) reported

    @JioCare 5 days down and still no confirmed slots? This is completely unacceptable for a premium 'AirFiber' service! My work is completely stopped. I don't need automated excuses, I need an engineer today. Please share the contact details of the Badlapur West Area Manager immediately.

  • PankulSharmaTOI
    पंकुल शर्मा Pankul Sharma 🇮🇳 (@PankulSharmaTOI) reported

    @JioCare @reliancejio I'm only receiving messages like this, but no one has shown up yet. Dear Customer, RELOCATION Appointment for your JioHome connection with Set top box ref Order number CO0001T9ETXV is scheduled on 09-Jul-2026 between 10:00:00 - 11:30:00. You will receive an Order completion code

  • compudexter
    Compudexter (@compudexter) reported

    @JioCare You guys are pathetic when it come to customer service, I have still not received my refund amount. @reliancejio @JioCare

  • Gauravv14391
    Gaurav Vishwakarma (@Gauravv14391) reported

    @JioCare your work ethics 1. No call recieved from jio for this issue 2 . Raised ticket hard closed 3 . No update on mail 4 . No resolution only chatting show 5 . Call center not picking up the call 6 . Giving different update in DM and post 7. Not giving actual status upadte