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Reliance Jio

Reliance Jio outages and service status in Garui, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 3 outage signals in the last 24 hours around Garui, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Apr 25, 12:09 PM GMT+5:30.
  • 79% Internet (79%)
  • 8% Wi-fi (8%)
  • 7% E-mail (7%)
  • 4% Total Blackout (4%)
  • 2% Phone (2%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Garui, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Garui, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 25: Problems at Reliance Jio

Reliance Jio is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Garui, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Ghusuri.

CityProblem TypeReport Time
Kolkata Internet 6 hours ago
Kolkata Total Blackout 9 hours ago
Kolkata Internet 19 hours ago
Kolkata E-mail 1 day ago
Kolkata E-mail 1 day ago
Kolkata E-mail 1 day ago

Nearby cities with recent reports

Kolkata

34 recent signals

6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Garui, West Bengal

Latest outage, problems and issue reports in Garui and nearby locations:

  • AbhirupMajumd16
    Abhirup Majumder (@AbhirupMajumd16) reported from Pānchuria, West Bengal

    No voice & data network since last 2hours. CSD is not transferring the issue to Networks team after repeated requests. No timelines offered by when can I have a resolution. What should I do now & whom should I reach ? @reliancejio @TheMukeshAmbani

  • Prasanj19782888
    Prasanjit (@Prasanj19782888) reported from Kolkata, West Bengal

    Why my internet speed is slow @JioCare it's happening since long time. You are talking about 5G here my 4G is speed is so slow that I am unable to text a message. Resolve this ASAP #Jiodown @JioCare

  • iamjewelsaha
    Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal

    @reliancejio #JioFiber Getting worse day by day. Entire day running like a tortoise. Thn the 5ghz band doesn't work well even after u sit beside the router. Asked to change the router bt no executive agreed to do so cz for them it's ok having no issue . Planning to terminate.

  • Surajit34703389
    Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal

    @JioCare @AkashAmbani please look at your network in Kolkata, believe it or not you are not up to the mark in mobile network, I am using both Jio & Airtel postpaid services. I took a new Airtel connection just to verify & they are really rectifying their issues, please check it

  • Shrinivas74
    Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal

    @reliancejio waiting for refund since 6th oct, no response, chasing the jio team. Dear Customer,refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days

  • ADITYAP90788458
    ADITYA PUROHIT (@ADITYAP90788458) reported from Kumirimora, West Bengal

    @reliancejio @JioCare refund payment made as advance for one year plan since can't make call due to your connectivity issues. #jiocrash

  • BishalD25963263
    Bishal Das (@BishalD25963263) reported from Kolkata, West Bengal

    @reliancejio @JioCare when I have call 2time in jio customer care service then they disconnected my call without any reason. After 3rd when I call the jio executive vikash Kumar threatened me and disconnect my.thats why i am changing my jio sim .

  • HarshBiyani_
    Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCinema @JioCare Do not bid for any sporting event hereafter. EVER. You guys are the worst.

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, THAT'S LAST REQUEST AND WARNING FROM ME.

  • ari89jit
    Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal

    @JioCare Madam it's 90 hours over without network, how can you said keep patience. You people definitely understand only when when same things happened with you.

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare SINCE SIX MONTHS YOUR APPLICATION SHOWING 410 ERROR, I WILL TWEET IT MORE THAN TEN TIMES, FIX THIS ISSUE OTHERWISE REFUND MY MONEY IMMEDIATELY.

  • TweetedBySourav
    Sourav Mukherjee (@TweetedBySourav) reported from Kolkata, West Bengal

    No doubt @reliancejio @JioCare has turned out to be a delightful world class customer service provider. Had a long pending #JioFibre issue smoothly solved within minutes over a whatsapp chat. Cheers to their support team

  • SubhasisBasu19
    Subhasis Basu (@SubhasisBasu19) reported from Kolkata, West Bengal

    @JioCare Can u tell me when my issue will be solved? Already it took more than 2 months.

  • Prasanj19782888
    Prasanjit (@Prasanj19782888) reported from Kolkata, West Bengal

    Why my internet speed is so slow in my area @JioCare You are talking about 5G here my speed is so slow that I can't even text a message @reliancejio #Jiodown

  • jazzaman3
    Aman Jaiswal (@jazzaman3) reported from Pānchuria, West Bengal

    Hi @reliancejio Please before launching 5G.. at least improve 4G.. 4G is not working good.. @ViBusinessIndia (VI) is faster than #Jio

  • ppdas1968
    Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal

    @JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562

  • meabhisek91
    Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal

    @JioCare @JioCare this service request on hold from last 4 days. When I will get addressed can you tell me?? Poor customer care service. I have to change #jiofiber today because pathetic service you people provided.

  • Kbr97192798
    Kãbír (@Kbr97192798) reported from Seorāphuli, West Bengal

    @JioCare @reliancejio I recently got a new jio fiber connection in my home . Then I started facing problem in his router, his 4g 2.4 GHz network is not connecting in any device.I talked to customer care about this problem, they are also not helping.

  • Mohit_Karnani95
    Mohit Karnani (@Mohit_Karnani95) reported from Kolkata, West Bengal

    @JioCare What kind of a service are you guys really providing? The technician was suppose to reach out by 8pm but still there is no call nothing form anyone! Also on calling the customer care desk you guys are asking to keep the call on hold and disconnecting later! Is this for real?

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @aksh_yay @JioCare Jio Twitter support is totally run by AI based bots!!

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • N2Nitin
    N (@N2Nitin) reported

    @JioCare If today not received humble request cancel the port in how many time I have to call customer care and they same non ril employee contact number amit shah what going on

  • ritrisha
    Ritrisha RC (@ritrisha) reported

    @JioCare I have shared every detail and still no resolution!

  • somdutta_sarkar
    Somutta Sarkar (@somdutta_sarkar) reported

    @JioCare Reached out 5 times to the customer support & escalation team, still no resolution. Your executive was supposed to pick up set top box 2 days back, today is saturday. Called up the guy,he doesn't know anything about it. CS is blaming tech team and vice versa. Pathetic!!

  • Gausulwara39582
    Gausulwara (@Gausulwara39582) reported

    @JioCare Facing 10+ days delay in Jio AirFiber installation after booking on 15th. Local team (Aurai) says device not available. No proper response from customer care (call & WhatsApp both useless). Please resolve urgently or initiate full refund

  • AryanSh3117
    Aryan (@AryanSh3117) reported

    @JioCare Issue is network coverage, I get no network and 5g doesn’t work, vill- Gandhinagar, Kufri, landmark- near Meena bagh homes, Ratnari 171225 6283465301 kindly arrange a call or let me know how I can contact you from my side other than writing here.

  • VedanshOG
    VEDANSH GAMING (@VedanshOG) reported

    @JioCare Thanks @JioCare for fixing the Rohtak tower issue! 🙏 22 din baad net chalu hua hai. Ab umeed hai ki is delay ke liye aap Fair Compensation bhi jaldi credit karenge. 🙌✨ #JioTrue5G #Rohtak

  • i_am_Joyboy20
    Ackerman Levi (@i_am_Joyboy20) reported

    @JioCare @TRAI @ConsumerCourtIn 4 days of NO internet in Kidwai Nagar Kanpur. No technician, only bots. PGPortal Complaint filed. As a student, my studies are suffering. Fix this immediately! Service ID: 5127964428 #JioFiberDown #DigitalIndia

  • kam40110
    Kamlesh Sharma (@kam40110) reported

    @reliancejio, why 459 platform fees is chrged in my postpaid bill? Your customer care helpline is pathetic. At least have someone human for that who can understand our query. Please ask someone to resolve my query 8005938414.

  • KVRM_X
    Kamal Kumar Verma 🇮🇳🪷 (@KVRM_X) reported

    @JioCare Hi, thanks for the response. But what exactly does temporary mean here? Is it 1 year, 2 years, or 3 years? Because this issue has been going on for a long time already. Please share a clear timeline instead of generic updates.

  • thisnthatclick
    Aamir Nawaz (@thisnthatclick) reported

    @JioCare Really disapointed with your Jio WiFi setup in our society. In most established socities the junctions have UPS so that during the power cut it can hold the network before generator kicks in.. @airtelindia has such a setup in most societies, but not Jio..