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Reliance Jio

Reliance Jio outages and service status in Garui, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Garui, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 13, 10:31 AM GMT+5:30.
  • 54% Internet (54%)
  • 27% Wi-fi (27%)
  • 11% Phone (11%)
  • 6% Total Blackout (6%)
  • 1% E-mail (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Garui, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Garui, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 13: Problems at Reliance Jio

Reliance Jio is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Garui, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 6 hours ago
Kolkata Phone 17 hours ago
Kolkata Wi-fi 2 days ago
Kolkata Internet 2 days ago
Kolkata Total Blackout 2 days ago
Kolkata Total Blackout 3 days ago

Nearby cities with recent reports

Kolkata

12 recent signals

6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Garui, West Bengal

Latest outage, problems and issue reports in Garui and nearby locations:

  • jajuX93
    Jajati Behera (@jajuX93) reported from Pānchuria, West Bengal

    @_MukeshAmbani @reliancejio your internet sucks all the time now..

  • riteshc1986
    Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal

    @JioCare The problem is everywhere and not at a particular place. Ever since I started 5G I'm facing this problem.

  • RitabrataDass
    Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal

    @JioCare internet down for more than 4 hours now.

  • Ravinaa_
    Ravina (@Ravinaa_) reported from Kolkata, West Bengal

    @JioCare @dharmubaba I’ve paid for Jio Fiber twice but there’s some issue with installation (Joint box is concealed). Also Airtel wifi is soooo ****** that in a 900 sq ft home, there’s no signal in the rooms!

  • hratcu
    Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal

    @iamarnabray @reliancejio @JioCare The worst ever

  • PRA1010
    Pra Bhu (@PRA1010) reported from Hāora, West Bengal

    @reliancejio @JioCare Team can you check this plz. @Zoho #mail, #workdrive clients on my laptop in not working properly when I am using hotspot through my mobile using #JioTrue5G. While it's working fine on other internets. Kindly check.

  • Juber824
    Juber Alam🇮🇳 (@Juber824) reported from Hāora, West Bengal

    i want to know.. for how many years i am using jio network.. @JioCare @reliancejio

  • ppdas1968
    Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal

    @JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, THAT'S LAST REQUEST AND WARNING FROM ME.

  • Surajit34703389
    Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal

    @JioCare My number is 7003517883 John 13 8617790993 one plus 9Pro showing 5G but not working same with 9038445367 with one plus & 8584035448 with iPhone 13

  • speakitupfrnz
    Rameez Rais Ansari (@speakitupfrnz) reported from Kumirimora, West Bengal

    @JioCare I am unable to get any OTP from any bank or application since last 4 days and for the same when I tried contacting your executive they disconnected my call in the middle of conversation by keeping me on hold fod which my problem is still being the same #WorstNetwork

  • ari89jit
    Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal

    @JioCare It's more than 110 hour without jio network in our locality. Till Jio said keep patience????????? Shame shame

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @JioCare Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549

  • MyNameIsSPaul
    Souvik Paul (@MyNameIsSPaul) reported from Pānchuria, West Bengal

    .@reliancejio Jiofiber internet connection is down at the Kestopur Area Kolkata. Please send support immediately. We are trying to connect to support via chat, but continuously asking for troubleshooting my device..

  • _rahul_rahul
    Rahul kumar singh (@_rahul_rahul) reported from Kolkata, West Bengal

    @JioCare last 1 year back I log a complaint about the network and data usage issue in my area. But no resolve came.ehat you want. Last week I tweet you back and you complaint to block my account

  • CinemaNefertiti
    dwaipayan (@CinemaNefertiti) reported from Kolkata, West Bengal

    @MKBHD Wish my network provider could handle this situation @JioCare @reliancejio

  • jazzaman3
    Aman Jaiswal (@jazzaman3) reported from Pānchuria, West Bengal

    Hi @reliancejio Please before launching 5G.. at least improve 4G.. 4G is not working good.. @ViBusinessIndia (VI) is faster than #Jio

  • Smk97555104
    Smk (@Smk97555104) reported from Hāora, West Bengal

    @JioCare Yes, this will not solve, untill you install a tower in my building, or some wired connection from your tower. Cc is not at all responsive and evry time their recorder says we are looking faster resolution for net speed. Without speedy net, nobody is hero

  • Shrinivas74
    Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal

    @reliancejio waiting for refund since 6th oct, no response, chasing the jio team. Dear Customer,refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days

  • siddharthdaga20
    siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal

    @reliancejio I have raised a complaint for the issue of no network ,but problem was not solve and complains were closed automatically my refrence numbers please check or I will port to AIRTEL (SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF).

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • BhanuPr87089411
    Bhanu Pratap Singh 🇮🇳 (@BhanuPr87089411) reported

    @JioCare @reliancejio @JioCare i haven't received any update on Installation yet, can you help me with the refund process.

  • manoj_karthi
    Manoj kumar மனோஜ் குமார் (@manoj_karthi) reported

    @JioCare Getting reschedule messages! @JioCare I'm completely fed up with your responses, just return my damn money already! @reliancejio #jio

  • thissidepj
    PJ (@thissidepj) reported

    @JioCare SR00003AUA93 service resolved. Great service by support engineer Mr. Gaurav

  • tanujrawat1
    tanujrawat (@tanujrawat1) reported

    @reliancejio @JioCare Dear Customer, Service request no SR00003AXNM1 has been raised in your account. You will receive an update for this request by 2026-07-13T12:17:57. Net issue not resolved last 6 month price increase

  • Dhegreat0ne
    Dheeraj Gupta (@Dhegreat0ne) reported

    @JioCare It's not working. Why don't you guys understand. You came back to me after 4-5 days with your same rhetoric restart or run diagnostics.

  • anil_samad90
    Anil Kumar 🇮🇳 The मूल बसी (@anil_samad90) reported

    @JioCare Dear Shirisha, Your response is noted. However, I strongly object to the repeated use of generic assurances such as "we are working on your Service Request" and "please be assured," while there has been no meaningful progress or resolution.

  • AlforidINC
    Alforid Alam (@AlforidINC) reported

    @JioCare It's been 3 days since I raised complaint SR000038L17V, but my issue is still unresolved. I'm facing unstable 5G network speeds with frequent drops, and my upload speed is as low as 200 KB/s, making the service practically unusable. This issue is affecting many Jio users

  • VISHALPOOJ
    VISHAL POOJ (@VISHALPOOJ) reported

    @reliancejio @JioCare @TRAI even after paying higher bill I m not getting network support from Jio Team Please help

  • sannanvs
    Sannan (@sannanvs) reported

    @JioCare My JioFiber has been completely dead for over 122 HOURS (since Wed 11 AM). Your techs lied about a 6 PM fix on Friday, and standard support keeps pushing automated 24-hour delays. SR00002MEQDE

  • DeepCantCode
    DeepCantCode (@DeepCantCode) reported

    @JioCare That I need to upload tonight, but the fiber is fcked. Can someone tell me how I can actually talk to their customer support so they can fix it ASAP? Whenever I call, they just hang up after saying, "We are assigning an engineer..." blah blah blah..