Reliance Jio outages and service status in Dum Duma, Assam
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Dum Duma, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Dum Duma, Assam
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Dum Duma, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 19: Problems at Reliance Jio
Reliance Jio is having issues since 06:50 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Dum Duma, Assam
Latest outage, problems and issue reports in Dum Duma and nearby locations:
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jayanta hatibaruah (@JHatibaruah) reported from Mākum, Assam@TRAI @JioCare @reliancejio Make them accountable for poor service & looting money frm common man...if u guys hav d guts
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jayanta hatibaruah (@JHatibaruah) reported from Mākum, Assam@reliancejio : Howdy Network @jiocare 🤖 : outdoor is fine,but indoor i dont know. @TRAI : we only do indoors 💵🤑
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manojkc (@Chefmanojkc) reported from Tinsukia, AssamI'm facing the trouble with @reliancejio network why you guys can't fix it I have very bad experience with @reliancejio from 2years @JioCare
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Bappi Nag (@bappinagtsk83) reported from Tinsukia, Assam@reliancejio while writing I have been waiting on call Jio Customer Care 198 since 1hour more & still going on.... Best Service in India.. Most 3rd class service of jio.. Most useless & most 3rd class type Jio customer care executive.. Shame On You.. JIO...
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Pritam_Majumder (@PritamM98894831) reported from Tinsukia, AssamWHY JIO IS CHEATING..? its 6:41 i woke up 20mins ago n the first message i got is u have used 50% data i dnt evn turned on my mobile from last night what is this n this is not the first its happening m dacing this problem from last few days @reliancejio @JioCare
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Arup Baruah (@ArupBar64220700) reported from Tinsukia, Assam@reliancejio Before putting up claim for fame, please restore the network coverage properly. Even with JioFi the internet speed in the area is very slow. The customers are feeling being cheated and are switching over to other service providers. Jio care is just not bothered, we are duped .
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Momi Borah (@MomiBorah7) reported from Tinsukia, Assam@RelianceJioCare @reliancejio we are experiencing very slow internet in our area, what to do? I was complaining before but didn't get any response by your side
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Deepjyoti (@DJeyDeb) reported from Tinsukia, AssamDear @JioCare here in my home the network is like 2g not 4g, have complained many times but customer service saying that this is for the users increasing in my area,dear jio thats not my fault if you're increasing your customers you should increase your services too
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Arup Baruah (@ArupBar64220700) reported from Tinsukia, Assam@reliancejio That's okay but what about the network speed at this corner.
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SANDEEP PATHANIA (@SANDEEP61802890) reported from Dum Duma, Assam@reliancejio signal strength and quality of data services in our area (ARC CAMPUS DOOMDOOMA ASSAM) is very poor....a month earlier signal strength improved for few days..but now days signal strength is becoming bad to worst...may I know what is the reason...pls resolve the issue
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Momi Borah (@MomiBorah7) reported from Tinsukia, Assam@JioCare we are experiencing very slow internet in our area, what to do? I was complaining before but didn't get any response by your side
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Abhishek Agarwal (@abhishek_tsk) reported from Tinsukia, Assam@JioCare 30aug,i had tweeted about the bad network in Tinsukia,assam. no improvements, as I hadn’t recharged my jio no ,I received no less than 30 messages and 10 calls pestering me to recharge. And when i tel them about the network problem they say they are fixing it and hangup.
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Vikash Agarwal (@Vikash_Agrwal) reported from Tinsukia, Assam@Airtel_Presence @CAVikashAgarwa1 I left airtel 1 year back with 4 numbers ported to @reliancejio with the same network issue. I was repeatedly given the same reply as u have given now. U can check my account with @Airtel_Presence replies. Thoda to Sharam karo ya phir ye Saab bakwas adds band karo
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jayanta hatibaruah (@JHatibaruah) reported from Mākum, Assam@sushantsareen @airtelindia @Airtel_Presence Sirji,don't even think of @reliancejio they are way ahead of @airtelindia for the last 14 days i m complaining poor network coverage in our area @JioCare & their reply will shock u. "After 2 weeks of observation, they found that my mobile is faulty"
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Momi Borah (@MomiBorah7) reported from Tinsukia, Assam@JioCare Still not getting a proper network. Why?
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RANA BHOWAL (@rana_bhowal) reported from Tinsukia, Assam@JioCare worst internet speed... The money what we have paid for worths nothing... It's been 5-6months since I am complaining... This is Indian Telecom Services... #loot
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SANDEEP PATHANIA (@SANDEEP61802890) reported from Tinsukia, Assam@reliancejio people in our area want jio like anything. Jio network coverage in our area is not too good. I request u to put a tower in our area asap. I am willing to give my land for tower. My people must get full jio signal. Manyana, kehnwal, mandi HP Pin-175001 Ph:7477723302
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SANDEEP BANERJEE (@sandeep04121989) reported from Tinsukia, Assam@JioCare @reliancejio the quality of Reliance Gigafiber in Tinsukia , Assam is very poor..number 0374 3590059..even vodafone speed is better....I will surrender it if it continues
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Shubham Das (@Shubham62584978) reported from Dum Duma, Assam@reliancejio Want to get back my documents as soon as possible because I can't wait anymore... No one is helping me to get the solution of my issue..retailer of jio pos plus app
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Bappi Nag (@bappinagtsk83) reported from Tinsukia, Assam@reliancejio while writing I have been waiting on call Jio Customer Care 198 sine 1hour more & still going on.... Best Service in India.. This best service of jio.. Most useless & most illarate persons are Jio customer care executive.. Shame On You.. JIO...
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Vishal chhabra (@Vishalc82119756) reportedSerious escalation regarding unresolved JioFiber service issue and unacceptable conduct by field staff. @reliancejio @JioCare My JioFiber internet has been completely non-functional for the last 10–15 days despite my bill being fully paid. I have raised multiple complaints through MyJio/JioCare. An engineer visited earlier but left without resolving the issue and the complaint was put on hold. I was later told by Jio Customer Care that the engineer had entered a comment stating that I did not provide an OTP. However, no OTP was ever requested from me. When I raised this with Customer Care, I was told that the engineer's comment was incorrect and that action would be taken. A fresh service request was then raised. The same engineer visited again, carrying a replacement box/modem. He said he needed approval from his senior before replacing the equipment. During the call with his senior, I was told that the complaint should be closed even though my internet was still not working. When I requested to speak directly with the senior, he refused to speak with me. The situation became even more concerning when the local head allegedly instructed the engineer to tell me to disconnect my Jio connection and take another company's connection because they could not resolve my issue. This is extremely disappointing treatment of a paying customer. My current Jio service request/reference ID is: SR00003E8DHB The request was raised on 16 August and remains unresolved as of 19 August. I request @reliancejio to urgently investigate: • The incorrect OTP-related comment entered against my complaint. • Why the replacement modem/equipment was not replaced despite the engineer bringing one. • Why I was asked to close an unresolved complaint. • The conduct and instructions given by the concerned engineer and his seniors/local head. • Immediate restoration of my JioFiber service. Please do not close the service request until the actual connectivity issue is resolved. I request a proper written response and resolution from Jio's senior support team.
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Avadhesh Tripathi (@pinkuthethinker) reported@Anshuma40208584 @JioCare @airtelindia Bhai, The situation is exactly the same here. Very poor Jio signal and pathetic internet connectivity in Lucknow, the capital city of UP. I also raised a complaint last week, but unfortunately, it was all in vain. If this continues, customers will have no reason to stay with Jio.
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RESIGN (@GENZz2026) reported@TRAI I’m not getting Jio signal in middle of the city When I questioned the @JioCare they said to on the WiFi calling Now I have to buy a internet router first then sim Make @BSNLCorporate better you fools and looters!!!
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rie (@riieverse) reportedi can see 3 bands of 5g network but my net js isn’t working **** you @reliancejio @JioCare
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Tejaswin (@Tejaswinjain) reported@reliancejio @JioCare @jio_fiber i am frustrated, internet not working, app says troubleshoot (restart) then casy to contact number, when i call number, IVR says download JIo app. Frustrated with this, need one human to assign me a engineer. its simple
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Ethan (@Ethantmercer) reportedNever use Jio no proper customer support no proper way to contact seriously the worst service People never trust Jio 4 times in 4 months they are just playing around with their service @JioCare @reliancejio @jio
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ANIL (@ANIL_BRAROO) reported🚨 @reliancejio — Is this how you treat customers? A cancellation request was raised and an SR was duly acknowledged by Jio. Yet, the customer is now being told that the connection will only be cancelled if they answer an “Escalation Team” call—otherwise, billing continues! This is unacceptable. No forced service, no forced billing. Please disconnect the connection immediately and confirm closure. #Jio #CustomerRights
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Vikash Yadav 🇮🇳 (@itsyadav_7) reported@reliancejio @JioCare wifi is working from 4-5 days,worse and pathetic service. My biggest mistake to choose you. IVR just says facing internet issues in your area be patient. @TRAI worse govn agency of the world, Do not have moral responsibility about customer issues
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#KiranKumar🕉🇮🇳🚩 (@iamkumarmk) reported@JioCare Just giving Assurances will not help as our work is suffering.
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Pr (@PrAPY047) reported@JioCare @RIL_Updates Jio service is disgusting and disturbing... even jio 4G to achhe se provide krwa nhi pa raha chla hai 5g coverage dene....