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Reliance Jio

Reliance Jio outages and service status in Dam Dam, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Dam Dam, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Apr 28, 12:49 AM GMT+5:30.
  • 78% Internet (78%)
  • 8% Wi-fi (8%)
  • 7% E-mail (7%)
  • 4% Total Blackout (4%)
  • 3% Phone (3%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Dam Dam, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Dam Dam, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 28: Problems at Reliance Jio

Reliance Jio is having issues since 06:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Dam Dam, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Ghusuri.

CityProblem TypeReport Time
Kolkata Phone 9 hours ago
Kolkata Internet 2 days ago
Kolkata Internet 3 days ago
Kolkata Total Blackout 3 days ago
Kolkata Internet 3 days ago
Kolkata E-mail 4 days ago

Nearby cities with recent reports

Kolkata

32 recent signals

9 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Dam Dam, West Bengal

Latest outage, problems and issue reports in Dam Dam and nearby locations:

  • indranild1974
    INDRANIL (@indranild1974) reported from Pānchuria, West Bengal

    @JioCare Your engineer needs #gps to reach my place. Please help him.

  • TweetedBySourav
    Sourav Mukherjee (@TweetedBySourav) reported from Kolkata, West Bengal

    No doubt @reliancejio @JioCare has turned out to be a delightful world class customer service provider. Had a long pending #JioFibre issue smoothly solved within minutes over a whatsapp chat. Cheers to their support team

  • PoddarArka
    Arka Poddar (@PoddarArka) reported from Kolkata, West Bengal

    @JioCare in my grandmother Jio number, i am facing some problem. I was unable to reach out to your helpline number, please response here in order to find a solution. Expecting a speedy reply.

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @nijoshi @reliancejio @JioCare What kind of SMS? I never received any such SMS 🤷🏻. Even I use the MyJio app!!

  • Turboinvesting
    Siddharth Bhattacharya (@Turboinvesting) reported from Pānchuria, West Bengal

    @JioCare Hi I couldn’t connect to Customer Care. Can an Inactive Jio No be reactivated?

  • Subhaji_9504
    Subhajit sharma (@Subhaji_9504) reported from Kolkata, West Bengal

    @reliancejio had requested jio fiber to be installed at home in Kolkata, upon checking the technician informed that the nearest connection box was broken, am trying to get a refund, also interestingly no call is going thru my registered mobile number to the call centre...

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal

    @JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection speed if sharing it through a mobile hotspot?

  • HarshBiyani_
    Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCinema @JioCare Do not bid for any sporting event hereafter. EVER. You guys are the worst.

  • rational_folk
    Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal

    @JioCare Ported my BSNL sim into Jio on 1st Feb, now this morning BSNL sim shows no network but Jio sim is still not active. Order NO0000OFQCZ6

  • surdystough
    Mandy Singh... (@surdystough) reported from Kolkata, West Bengal

    @reliancejio jio wify not working properly from last few days, need to check hows Airtel doing

  • iamjewelsaha
    Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal

    @JioCare Slow speed , faulty router no proper speed in 5ghz band even after if u stand beside the router . Several times I have told your technical team to change it but no one found any fault in its horrible system. So it's better to terminate your connection.

  • Badboy_TA
    Brijamohan (@Badboy_TA) reported from Kolkata, West Bengal

    @reliancejio @JioFiberVoice My service request number is SR00001CN3TB, I had requested Jiofibre team to transfer my jiofibre to a new location, its been more than half a month and i am getting no positive reply from the team. Kindly look into this matter.

  • ARNABSA09120912
    ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West Bengal

    Fraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.

  • shahdarshil
    Darshil Shah (@shahdarshil) reported from Hāora, West Bengal

    @reliancejio @JioCare #jiofiber Worst ever service, the sales officer took money and now for installation they are just giving excuses....

  • ppdas1968
    Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal

    @JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562

  • jhajitwts
    Govind Jha (@jhajitwts) reported from Kolkata, West Bengal

    @JioCare @reliancejio What kind of service is this? Sales people wrongly misguiding the customers. My phone number has been made public. Every now and then I receive call from your sales team that too with their personal number!

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @aksh_yay @JioCare Jio Twitter support is totally run by AI based bots!!

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal

    @JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection if sharing it through a mobile hotspot?

  • impmanaskumar
    Manas K Pradhan 🇮🇳 (@impmanaskumar) reported from Kolkata, West Bengal

    @JioCare I have lost my Jio network since the time I've landed in Kolkata. Tried every tricks. Request to help.

  • PEastbengalian
    Prasenjit das (@PEastbengalian) reported from Hāora, West Bengal

    @reliancejio First improve your 4G then do all 5G kind of stuff 4G is working like 3G and you are going for 5G ... improve your network first .

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Mahibaby
    यथार्थवादी (@Mahibaby) reported

    @JioCare what the hell is going on today there is no 5g signal in bharatpur area

  • code_memez
    Code Memes (@code_memez) reported

    @JioCare Still no resolution

  • vivekrawat121
    Vivek Rawat (@vivekrawat121) reported

    @JioCare Still no refund after 14+ months. At this point, it clearly feels like Jio is not serious about resolving customer issues and does not value long-term customers. Despite repeated follow-ups, proof of payment, bank confirmation, service request, and multiple assurances from you1/3

  • debashissarang1
    debashis sarangi (@debashissarang1) reported

    @JioCare @jio_fiber Its the 8th day i have been complaining for my jio fibre.But no engineer have visited to solve the issue.Lets see if they are coming first or i will change the connection first.Everyone executive from your care is only saying give us some time. No solution

  • Mr_Aquib72
    Mohd Aquib (@Mr_Aquib72) reported

    @JioCare I don't want an engineer visit, it is a technical issue, please solve it.

  • InfinitySaree
    Infinity Saree (@InfinitySaree) reported

    @JioCare Your team is working last 25+ days not solve issue. What they work? why you not give 1 month free due to your technical issue why charged to me? i am also asking for visit engineer check my all cable, modem, wifi etc no one visit till date.

  • anandkumarv
    Anand Kumar V (@anandkumarv) reported

    @JioCare @JioCare , I want to log a request for disconnection of Fiber. Fibre connection is down for more than five days without resolution. When I try to reach customer care by any means - mail, phone, whatsapp, Jio App, I get only automated reply. There is no way to file my request.

  • mangalhazra3
    Mangal Hazra (@mangalhazra3) reported

    @JioCare This kind of negligence only encourages scammers. Instead of doing your job, you are just closing tickets to show false resolution. Immediate action and a proper explanation are required.”

  • rishabhdevaji
    Rishabh Jain (@rishabhdevaji) reported

    Hey @JioCare @reliancejio, my Fiber has been down since April 24. Two technicians visited, did nothing, and now my complaint is "on hold" with no supervisor in sight. 5 calls later, still no internet. This is unacceptable service! Service ID: SR000034ALT1 #reliancejio #jiofiber

  • AdityaShenoy18
    Aditya Shenoy (@AdityaShenoy18) reported

    @JioCare I’m extremely disappointed with my JioFiber service. My 3-month voucher plan (100 Mbps) expired today at 12:30 AM. I immediately recharged ₹3182 for the same 100 Mbps plan, but the new plan is showing activation only after 24 hours.