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Reliance Jio

Reliance Jio outages and service status in Dam Dam, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Dam Dam, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 7, 7:03 PM GMT+5:30.
  • 65% Internet (65%)
  • 22% Wi-fi (22%)
  • 8% Phone (8%)
  • 4% Total Blackout (4%)
  • 1% E-mail (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Dam Dam, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Dam Dam, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 7: Problems at Reliance Jio

Reliance Jio is having issues since 02:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Dam Dam, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 2 hours ago
Kolkata Wi-fi 20 hours ago
Kolkata Internet 1 day ago
Kolkata Wi-fi 2 days ago
Kolkata Total Blackout 3 days ago
Kolkata Internet 4 days ago

Nearby cities with recent reports

Kolkata

13 recent signals

2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Dam Dam, West Bengal

Latest outage, problems and issue reports in Dam Dam and nearby locations:

  • RitabrataDass
    Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal

    @JioCare one of the worst customer service. Actually the worst. Now some useless employe will reply to this and ask me to DM my problem, and then they don't respond. Their owner is not on a social media platform because he knows how ****** his network is.

  • Subhaji_9504
    Subhajit sharma (@Subhaji_9504) reported from Kolkata, West Bengal

    @reliancejio had requested jio fiber to be installed at home in Kolkata, upon checking the technician informed that the nearest connection box was broken, am trying to get a refund, also interestingly no call is going thru my registered mobile number to the call centre...

  • CinemaNefertiti
    dwaipayan (@CinemaNefertiti) reported from Kolkata, West Bengal

    @MKBHD Wish my network provider could handle this situation @JioCare @reliancejio

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @DagarRaghav Chutya cumpani our jio customer sarvice staaf very chutya

  • jajuX93
    Jajati Behera (@jajuX93) reported from Pānchuria, West Bengal

    @_MukeshAmbani @reliancejio your internet sucks all the time now..

  • Shrinivas74
    Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal

    @reliancejio waiting for refund since 6th oct, no response, chasing the jio team. Dear Customer,refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days

  • indranild1974
    INDRANIL (@indranild1974) reported from Pānchuria, West Bengal

    @JioCare Your engineer needs #gps to reach my place. Please help him.

  • riteshc1986
    Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal

    @JioCare The problem is everywhere and not at a particular place. Ever since I started 5G I'm facing this problem.

  • Mohit_Karnani95
    Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal

    @JioCare I had called your support desk for a certain issue where the person who answered said that she would transfer my call to the concern dept after listenning to my query and then the call was on hold for like 18 mins but no one connected! Is this the kind of service you

  • Surajit34703389
    Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal

    @JioCare My number is 7003517883 John 13 8617790993 one plus 9Pro showing 5G but not working same with 9038445367 with one plus & 8584035448 with iPhone 13

  • saumya3230
    Saumya Basu (@saumya3230) reported from Kolkata, West Bengal

    @JioCare pls do something.. your network is horrible.can't make e single from my jio number..

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @roughneck_15 @JioCare Facing the same issue if I want to work from home using my Jio 5G mobile hotspot!!

  • Smk97555104
    Smk (@Smk97555104) reported from Hāora, West Bengal

    @JioCare Yes, this will not solve, untill you install a tower in my building, or some wired connection from your tower. Cc is not at all responsive and evry time their recorder says we are looking faster resolution for net speed. Without speedy net, nobody is hero

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    @JioCare Hi! Yes, please try to inform your computer systems not to remind a recharged number that plan expired or services discontinued. That would be of much help. Thank you.

  • thesumantjswl
    Sumant (@thesumantjswl) reported from Pānchuria, West Bengal

    @JioCare I had a talk with 2 Jio service guys. They are pitching me to do new installations instead of relocation or else it will take 15 days to relocate. (Relocation area is but 5-6 buildings away) Is that Ethical?

  • gold_anupam
    anupam gold (@gold_anupam) reported from Pānchuria, West Bengal

    Hey @reliancejio @JioCare can you please tell me how many days it takes to relocate jiofiber. Because from last 3 days i am just receiving messages of rescheduling one day to next day. Is this the way of you guys to treat your existing customers.

  • meabhisek91
    Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal

    @JioCare @JioCare this service request on hold from last 4 days. When I will get addressed can you tell me?? Poor customer care service. I have to change #jiofiber today because pathetic service you people provided.

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    @Airtel_Presence & @JioCare If I port into your network, what is the first mandatory recharge value required? Please inform me via DM.

  • Abhra100
    Abhradip chakraborty (@Abhra100) reported from Kolkata, West Bengal

    Facing Jio internet problem from very yesterday at my area ( Nimta , kol -49 ) , heard that the problem is also in different part of state , we user pay lot of money beyond recharge , didn't expect such worse services , urgently feedback should be appreciated @JioCare @relianceji

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, THAT'S LAST REQUEST AND WARNING FROM ME.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Soumitrakhatua9
    Soumitra Khatua (@Soumitrakhatua9) reported

    @JioCare Dear Customer, Our representative RAKESH MOHANTY (Mob- 7008587453) will contact you for an appointment. This person taking advance booking of 2210 Rs and after that he is not picking the call. Booking done 4 days ago , no call , nothing from jio side.

  • azeemarshi
    Azim Arshi (@azeemarshi) reported

    Dear @reliancejio, My JioFiber connection has been down since Friday. I raised Service Request SR00003A5YKH, but the local support team has not responded at all. The engineer visit keeps getting rescheduled without any resolution or communication. #JioFiber #CustomerSupport

  • Ahmar_InD
    Fact👨‍💻 (@Ahmar_InD) reported

    @JioCare @reliancejio im going to jio store for new sim but staff behaviour are too bad He is saying go back by snapping his finger.

  • love_narula
    Love narula (@love_narula) reported

    "Extremely disappointed with @JioCare’s deceptive relocation process. Misled into recharging for a shift, only 2 b told later that service is unavailable & no refund is possible.Why force payment for service you can't provide. Need a refund. ID: +91-1293694546 @reliancejio @TRAI

  • golamjr
    Sumit Golam (@golamjr) reported

    10 days now and still no resolution @reliancejio @JioCare Do you guys even care to resolve ? @jagograhakjago

  • Callme_mj14
    Manan Joshi (@Callme_mj14) reported

    @JioCare I have done what you suggested me to..but the problem has not solved.

  • nitintaru
    nitin taru (@nitintaru) reported

    @JioCare @JioCare pls hire qualified staff and give them proper knowledge of handing customer s who are paying their salaries. Paise bachane ke liye sasta staff hire mat karo @ambani

  • rahul_dhamija
    Rahul Dhamija (@rahul_dhamija) reported

    @JioCare Your JioFiber support is pathetic. My WiFi has been down repeatedly, and every complaint is marked “On Hold” without any engineer visit. I’ve been facing this issue for days, and there has been no resolution. Latest SR: SR00002MAR2S. Please stop holding complaints.

  • saattiisshh
    ICE🚩 (@saattiisshh) reported

    @JioCare hello.. sent to DM, no response. also note, customer service replied that when technician naveen who did installation might hv clicked in my phone @ my jio app and by mistake might hv clicked on free month period. still its jios tech error not mine, so shd get refund or extension

  • JioCare
    JioCare (@JioCare) reported

    @SameerKanda3 @reliancejio Hi Sameer, we are here to help you. We regret to inform you that your order for JioFiber | JioAirFiber connection has been canceled. Request you to contact the sales representative to initiate a new order. Refund (if applicable) will be processed within 7-10 days to the (1/2)