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Reliance Jio

Reliance Jio outages and service status in Dam Dam, West Bengal

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Dam Dam, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 18, 3:04 PM GMT+5:30.
  • 79% Internet (79%)
  • 8% Wi-fi (8%)
  • 6% E-mail (6%)
  • 4% Total Blackout (4%)
  • 3% Phone (3%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Dam Dam, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Dam Dam, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 18: Problems at Reliance Jio

Reliance Jio is having issues since 11:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Dam Dam, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, Hāora, and Ghusuri.

CityProblem TypeReport Time
Kolkata Internet 14 hours ago
Kolkata Internet 3 days ago
Hāora Internet 3 days ago
Kolkata Internet 3 days ago
Kolkata Internet 4 days ago
Kolkata Internet 4 days ago

Nearby cities with recent reports

Kolkata

9 recent signals

14 hours ago
Hāora

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Dam Dam, West Bengal

Latest outage, problems and issue reports in Dam Dam and nearby locations:

  • surdystough
    Mandy Singh... (@surdystough) reported from Ghusuri, West Bengal

    @reliancejio you have serious issues with your network, cant even watch IPL properly, ideally money should be deducted from your monthly charges..

  • DipayanP
    Dipayan Palit (@DipayanP) reported from Kolkata, West Bengal

    @JioCare facing frequent "connected without internet" issue on my Jio Fiber connection since last 1 months . Raised one complaint but no resolution.

  • SubhasisBasu19
    Subhasis Basu (@SubhasisBasu19) reported from Kolkata, West Bengal

    @JioCare Can u tell me when my issue will be solved? Already it took more than 2 months.

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @roughneck_15 @JioCare Facing the same issue if I want to work from home using my Jio 5G mobile hotspot!!

  • thesumantjswl
    Sumant (@thesumantjswl) reported from Pānchuria, West Bengal

    @JioCare I had a talk with 2 Jio service guys. They are pitching me to do new installations instead of relocation or else it will take 15 days to relocate. (Relocation area is but 5-6 buildings away) Is that Ethical?

  • impmanaskumar
    Manas K Pradhan 🇮🇳 (@impmanaskumar) reported from Kolkata, West Bengal

    @JioCare I have lost my Jio network since the time I've landed in Kolkata. Tried every tricks. Request to help.

  • Ravinaa_
    Ravina (@Ravinaa_) reported from Kolkata, West Bengal

    @JioCare @dharmubaba I’ve paid for Jio Fiber twice but there’s some issue with installation (Joint box is concealed). Also Airtel wifi is soooo ****** that in a 900 sq ft home, there’s no signal in the rooms!

  • Surajit34703389
    Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal

    @JioCare unfortunately we are not getting the so hyped service

  • ppdas1968
    Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal

    @JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    After launch of #5G, I wished to experience at least once; #Jio @reliancejio "CLAIMED" launch in #Kolkata but I didn't see signal. It'll be shocking if 5G reaches me after 2-3 years of launch by PM @PMOIndia @narendramodi ji. Millions already bought 5G handsets, needs upgrading

  • harshularora29
    Harshul Arora (@harshularora29) reported from Kolkata, West Bengal

    @Vivo_India @JioCare using #vivox80 frequently facing 5g network disconnection. My Numb is not reachable by friends and family. Jio says to switch off VOWIFI to receive Voice services seamlessly.Does this solve the problem?? Please discuss among yourself. Hv rest network setting

  • djdcodeofficial
    Dipak Nayak (ସ୍ଵାଭିମାନୀ ଓଡିଆ) (@djdcodeofficial) reported from Pānchuria, West Bengal

    @reliancejio @JioCare @JioFiberVoice JIOFi device showing no internet even after recharging. Kindly help..Urgent #sos Number: 8618149161

  • Shrinivas74
    Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal

    @reliancejio waiting for refund since 6th oct, no response, chasing the jio team. Dear Customer,refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days

  • Surajit34703389
    Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal

    @JioCare @AkashAmbani please look at your network in Kolkata, believe it or not you are not up to the mark in mobile network, I am using both Jio & Airtel postpaid services. I took a new Airtel connection just to verify & they are really rectifying their issues, please check it

  • Shrinivas74
    Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal

    @JioCare waiting for refund since 6th October. DO YOU CARE Dear Customer, refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days.

  • arpan_roy
    Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal

    @reliancejio Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.

  • skdamani7
    Sunil Damani (@skdamani7) reported from Hāora, West Bengal

    @JioCare The problem did not solved , yet you have confirmed that it is . Now I have a duty to call jio care every day to raise the same complaint everyday. Isnt this a incompetent of your team as its been 7 days with the same issue with not a single proper response from you.

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @somitsrivastav_ Please help to SIM replacement urgent basis.

  • AbhirupMajumd16
    Abhirup Majumder (@AbhirupMajumd16) reported from Pānchuria, West Bengal

    No voice & data network since last 2hours. CSD is not transferring the issue to Networks team after repeated requests. No timelines offered by when can I have a resolution. What should I do now & whom should I reach ? @reliancejio @TheMukeshAmbani

  • sanyalnilay
    Nilay Sanyal (@sanyalnilay) reported from Kolkata, West Bengal

    @JioCare inspite of full network availability most of the time callers are not getting me over phone, and i am getting their missed call alert....this is insane...

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • sierra_bravo12
    Subho 🇮🇳 (@sierra_bravo12) reported

    @JioCare, Jiofiber services down in my location for the past 3 days. Will it resolved by today or shall I switch to @airtelindia

  • poojasi61410013
    pooja singh (@poojasi61410013) reported

    Please help to pay off my debt @MrBeast @TataCompanies @reliancejio

  • jkpatel777
    Jishant Patel (⁠◔⁠‿⁠◔⁠) (@jkpatel777) reported

    @JioCare @sumankargupta Sir please help🙏🙏 I am reaching out to you as you are the Head of Customer Experience because I have exhausted every other option regarding my Jio AirFiber connection. Order ID: NO0001CVNO3Q Payment & KYC Date: 14th April 1/3

  • Sumithoff
    Sumith  𝕏 (@Sumithoff) reported

    @JioCare My JioFiber installation is delayed for many days. Order Ref ID: 200714270 Location: Kallupalam near Marthandam, Kanyakumari – 629158 Registered Mobile: 9360814946 No response in DM. Please escalate this issue and arrange installation urgently.

  • joeybing__
    Shubham (@joeybing__) reported

    @JioCare Incredible "service" from @JioCare. Log a request, wait around, and watch the engineers cancel it without ever showing up or calling. Twice in a row now. Why does your support system exist if your team just ghosts paying customers? @reliancejio

  • SubhashBhatiRJ
    Subhash Bhati (@SubhashBhatiRJ) reported

    My Jio AirFiber is still not working and there is no proper resolution yet. Service Request No: SR00002L6OSI has already been raised, but the issue continues. Very disappointed with the service. Please resolve this urgently. @JioCare @reliancejio #JioAirFiber

  • aggarwal_aviral
    Aviral Aggarwal (@aggarwal_aviral) reported

    @JioCare @JioCare @reliancejio you see for yourself Navin, what I expect from field Technician. I am not even getting callback from social media customer care expert. It's seems like there are lot of complaints going on and noone really cares.

  • naveenchand143
    naveenchand (@naveenchand143) reported

    @JioCare You guys really need to pick your support team man. It's pathetic to say in a soft manner. I have raised multiple service requests on the service interruptions for the last 1 month, but no response. I have raised the requests to deactivate but still no response. PATHETIC

  • aryanankit_raj
    Aryan Raj (@aryanankit_raj) reported

    So here is my past experience with @reliancejio service and dealing with @JioCare I ordered a jio air fiber connection, which the local reps were educated enough to use foul language when asking for urgency(not so much until the money was paid)

  • shobhit__kumar
    Shobhit Kumar (@shobhit__kumar) reported

    @JioCare I have been getting this exact same response from your team for the past 6 months, but the issue has still not been resolved. This is completely unacceptable. I am continuously paying for a service that is practically unusable, with speeds dropping below 1 Mbps most of the time.