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Reliance Jio

Reliance Jio outages and service status in Uttarpāra, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Uttarpāra, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 8, 3:50 AM GMT+5:30.
  • 60% Internet (60%)
  • 21% Wi-fi (21%)
  • 12% Total Blackout (12%)
  • 5% Phone (5%)
  • 2% E-mail (2%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Uttarpāra, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Uttarpāra, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 8: Problems at Reliance Jio

Reliance Jio is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Uttarpāra, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Wi-fi 13 hours ago
Kolkata Wi-fi 2 days ago
Kolkata Phone 2 days ago
Kolkata Wi-fi 2 days ago
Kolkata Internet 3 days ago
Kolkata Internet 4 days ago

Nearby cities with recent reports

Kolkata

9 recent signals

13 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Uttarpāra, West Bengal

Latest outage, problems and issue reports in Uttarpāra and nearby locations:

  • Smk97555104
    Smk (@Smk97555104) reported from Hāora, West Bengal

    @JioCare Yes, this will not solve, untill you install a tower in my building, or some wired connection from your tower. Cc is not at all responsive and evry time their recorder says we are looking faster resolution for net speed. Without speedy net, nobody is hero

  • hratcu
    Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal

    @JioCare Already in touch with DM. No resolution till

  • RitabrataDass
    Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal

    @JioCare internet down for more than 4 hours now.

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @nijoshi @reliancejio @JioCare What kind of SMS? I never received any such SMS 🤷🏻. Even I use the MyJio app!!

  • arpan_roy
    Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal

    @JioCare Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.

  • TweetedBySourav
    Sourav Mukherjee (@TweetedBySourav) reported from Kolkata, West Bengal

    No doubt @reliancejio @JioCare has turned out to be a delightful world class customer service provider. Had a long pending #JioFibre issue smoothly solved within minutes over a whatsapp chat. Cheers to their support team

  • Saswata78346033
    Saswata Sarkar (@Saswata78346033) reported from Kumirimora, West Bengal

    @JioCare Just like to inform you (Jio) when i travel in local train from Chinsurah to Howrah, the Jio internet is horrible in entire travel. Is it possible to improve for better experience ?

  • Mohit_Karnani95
    Mohit Karnani (@Mohit_Karnani95) reported from Kolkata, West Bengal

    @JioCare What kind of a service are you guys really providing? The technician was suppose to reach out by 8pm but still there is no call nothing form anyone! Also on calling the customer care desk you guys are asking to keep the call on hold and disconnecting later! Is this for real?

  • sonu__ojha
    Sonu Ojha (@sonu__ojha) reported from Kolkata, West Bengal

    @reliancejio @JioCare talking about 5G and here 4G is not working properly. (tweeted using friend's hotspot)

  • surdystough
    Mandy Singh... (@surdystough) reported from Kolkata, West Bengal

    @reliancejio jio wify not working properly from last few days, need to check hows Airtel doing

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @aksh_yay @JioCare Jio Twitter support is totally run by AI based bots!!

  • Rdpt_23
    Rajdeep Pandit (@Rdpt_23) reported from Hāora, West Bengal

    @reliancejio a person saying from Jio Bengal HQ is calling me day after day asking to recharge immediately. Else my number will get terminated. I have recharged in sept 2022. Not sure about the legitimacy of the person calling. Please help. (Will share the number in DM)

  • riteshc1986
    Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal

    @JioCare The problem is everywhere and not at a particular place. Ever since I started 5G I'm facing this problem.

  • siddharthdaga20
    siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal

    @reliancejio I have raised a complaint for the issue of no network ,but problem was not solve and complains were closed automatically my refrence numbers please check or I will port to AIRTEL (SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF).

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @anoop007chauhan Call me jio customer sarvice tems

  • ritabrata92
    Ritabrata Biswas (@ritabrata92) reported from Kolkata, West Bengal

    @airtelindia @airtelindia I was using two of Airtel Numbers Ajj toh @reliancejio fibre ney bacha liya. Network ane do. Company Badal lunga bhai. #AirtelDown

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    @JioCare Hi! Yes, please try to inform your computer systems not to remind a recharged number that plan expired or services discontinued. That would be of much help. Thank you.

  • iamsayan00
    Evil_weeivle™ (@iamsayan00) reported from Kolkata, West Bengal

    @JioCare Wtf!! i didn't say anything to you boss I didn't tag you...i was just giving exaple of a business model....take a nap if you are feeling sleepy

  • PoddarArka
    Arka Poddar (@PoddarArka) reported from Kolkata, West Bengal

    @JioCare in my grandmother Jio number, i am facing some problem. I was unable to reach out to your helpline number, please response here in order to find a solution. Expecting a speedy reply.

  • surdystough
    Mandy Singh... (@surdystough) reported from Kolkata, West Bengal

    @reliancejio Jio fibre not working and on top of that no response from CM care...bravo jio

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Dr_ankitnayak
    Ankit Nayak (@Dr_ankitnayak) reported

    @TRAI I am not having Internet connection since last few days I am requesting to disconnect it permanently to @JioCare but they are not doing so. Kindly help

  • ritik1292
    Ritik Barik (@ritik1292) reported

    @reliancejio @JioCare I had paid for airfiber installation on 31st Aug and KYC was successfully completed on 4th Aug. Still no response or call from technician for installation! Although the appointment was for 7th Aug but no response and support is worst! Ref no:LR00001637EQ

  • JhaveriTrading
    Jhaveri Trading (@JhaveriTrading) reported

    @JioCare If we are don’t playing on the Internet can we actually get someone to fix things?

  • SajinderSingh96
    Sajinder Singh Khandpur (@SajinderSingh96) reported

    Service request closed without any resolution.BIGGEST mistake of my life for getting Jio Airfibre installed at my premise. Request ID - SR00003CVDNP Complaint then escalated to State Appellate - SR00003D5JCV .This also got closed without any resolution. @JioCare

  • Thalassophil_AD
    AD (@Thalassophil_AD) reported

    @JioCare Jio team has not done anything yet, why so much delay in resolving poor network issues? People are paying for the services Jio is not able to rectify.

  • lovelish1983
    Lovelish Agarwal (@lovelish1983) reported

    @JioCare What an amazing service without visiting, without solving tje complain it is marked as solved.. you should get special award Logo ko sirf pagal banana aata hai. If you can't let us know. Its been 6th straight day, no action, just a assurance @TRAI @MIB_India

  • RiteekKumar17
    Riteek Kumar (@RiteekKumar17) reported

    Dear @reliancejio @JioCare, I have never seen such a pathetic network! Calls do not connect and the internet is completely unusable in my village. Despite multiple complaints, there has been no resolution and our recharges are going to waste.

  • kumard1958
    Devendra Singh Khokhar (@kumard1958) reported

    @JioCare Company policy is not clear and major communication gap between Engineers and customer care official ultimately customers suffering.

  • Ankit_Navik4
    Ankit (@Ankit_Navik4) reported

    Worst service of JioAirFiber @reliancejio @JioCare It's been a month, none of the engineer visited to small village ( Hingraj, Valsad, Gujarat) If you are not able to provide service, why can't you setup small physical office who can be held accountable.

  • Mr_Chartist
    Rohit Singh | Mr. Chartist (@Mr_Chartist) reported

    24-hour update: Almost ZERO progress. @JioCare Yesterday, you publicly replied that my JioAirFiber issue had been forwarded to the concerned team “on priority” and that I would be updated soon. It has now been 24 hours, and practically nothing has changed. -No installation. -No confirmed timeline. -No proper response from the local team. -And the Kesli office continues to remain unavailable/closed when I try to get support. This experience is getting worse at every level — from the local team to customer care and escalation support. Everyone says the issue has been “forwarded”, but nobody actually takes ownership and resolves it. Payment has already been made. I have been following up continuously. How many more escalations are required for a simple JioAirFiber installation? @JioCare I don't need another “we have forwarded your concern” response. Please take ownership, give me a confirmed installation timeline, and actually resolve the issue.