Reliance Jio outages and service status in Soraon, Uttar Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Soraon, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Soraon, Uttar Pradesh
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Soraon, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 20: Problems at Reliance Jio
Reliance Jio is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Soraon, Uttar Pradesh
Latest outage, problems and issue reports in Soraon and nearby locations:
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adesh prajapati (@adeshprajapat20) reported from Soraon, Uttar PradeshIn this situation we can't complain of slow internet. Because of as usual your excuse due to more users in your area at same time. I had compliant more then 5 times (Dec19-april2020) and they Heard my problem but they didn't take action. @JioCare @ril_foundation @reliancejio @jio
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Abdul Basit (@Royalsbasit) reported from Mau Aimma, Uttar Pradesh@JioCare at my site the internet connectivity is very poor. how can i work from home while network condition is so bad. please do needful urgently...MAU AIMA TOWN PRAYAGRAJ
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Vansh (@Vansh66296947) reported from Soraon, Uttar Pradesh@reliancejio Myself vansh i m facing a internet problem from many days in my near locality . Kaurihar bazar Allahabad Its only buffering all day any videos . I m not able to attend my online in class in severe pandemic.due to internet issue
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adesh prajapati (@adeshprajapat20) reported from Soraon, Uttar PradeshDear @JioCare @reliancejio As I told you before it I'm getting slow internet speed but still you didn't take any action and now I'm getting network fluctuations issues hence I'm in trouble to receive and connect call. Is this your action to me?
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Helpless Nagrik (@HelplessNagrik) reported from Soraon, Uttar Pradesh@JioCare @reliancejio I have recharged my jio no. And it has been updated on the app as well but unable to place call as it is showing not recharged.pls help
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Saurabh Pandey (@ITC_SaurabhP) reported from Soraon, Uttar Pradesh@JioCare Pls activate this Jio no 6394922378 Still not activated (No signal bar ) @reliancejio
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adesh prajapati (@adeshprajapat20) reported from Soraon, Uttar Pradesh@JioCare Area-Madhopur urf sadhanganj nearly kalandarpur Post- karaudi Tahseel- sorav District-Prayagraj State- utter Pradesh Pin code- 212502 Contact number-+917007616043 Anything else sir, you want to take any action to solve your temporary network issue which is from last 2-3 months
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adesh prajapati (@adeshprajapat20) reported from Soraon, Uttar PradeshWhat's wrong with you and your systems @reliancejio @JioCare ? Are you kidding with your customers. I complaint more then 50 times that's I'm getting network issue but no one taking any action.Can you tell me what you want?
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Shankar Lal (@shankarlalrs) reportedHaving major issues after porting my SIM from Airtel to @reliancejio. • Issue: Not receiving any OTPs • Impact: Locked out of my accounts Please look into this and resolve it ASAP! cc: @TRAI
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A concerned citizen (@Kaelvi_Question) reported@JioCare Brilliant response Jio. Please continue this till you loose all customers. You don't offer proper service knowing that the customer has prepaid in advance and can't switch ISP? What about hours for which connectivity is lost? @jagograhakjago
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Shobhit Agrwal (@shobhit_666) reported@JioCare am I paying for the internet or for hoping for the internet. I've been facing the issue of external connectivity issues all this month I'm located on jvlr andheri East mumbai. Care to explain how this is happening practically everyday
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Rahane (@Rahane03) reported@JioCare Close the complaint and issue the rebate via refund. I want to cancel the subs.
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Sanjiv Krishan Sood Addl DG BSF Retired (@sood_2) reported@reliancejio I feel that there is some problem with the manner you measure consumption of data Hope you are not pulling a fast one on us
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Shivaanand Chand (@chand_shivanand) reported@JioCare @reliancejio Regarding JioFixedVoice No - +912235580199 ( Request No - SR00002MOHC2 ); The new issue I have identified is that almost your entire customer support and field service appear to be outsourced. Because of this, there is a huge communication gap, and this is the main reason we have been suffering for the last one and a half months. We have repeatedly raised complaints through emails, social media posts, and phone calls. However, you do not even provide a proper contact number where customers can speak to a responsible officer. Every time we contact someone, we are connected to a different person who has no knowledge of the previous discussions. The issue is very simple. My customer account was originally authorized for two set-top boxes. Suddenly, one of the set-top boxes got blocked. Your representatives are now saying that the serial number of that set-top box is not available in your records. But that set-top box was installed by your own technicians, not by me. I certainly did not manufacture or install it myself. Because your staff keeps changing due to outsourcing, every new representative simply says that the system does not show the details and therefore they cannot help. That is not the customer’s fault. If your own installation team failed to update your records, the responsibility lies entirely with your organization. To avoid further delay, I even agreed to pay whatever charges were required. Yesterday, I received an email from your team with a UPI payment link, and I made the payment immediately. However, today I again received a call asking me to provide the serial number of the set-top box that needs to be replaced. I had already shared those details earlier. Now I am again being told that the replacement cannot be processed because the serial number is not available in your system. This is exactly why I have repeatedly requested that my case be assigned to one responsible officer from your Customer Care or Grievance Cell. I have also requested the name and contact number of such an officer, but even that has not been provided. Everything appears to be outsourced, and unfortunately there seems to be no ownership or accountability. My case is very straightforward. For many years, I have been using a single connection with two authorized set-top boxes and regularly paying for the same subscription, including Wi-Fi and all associated services. Suddenly, one of the two set-top boxes stopped working and was blocked. I have already paid the required charges for its replacement. I am only requesting that the blocked set-top box be replaced. If your records do not contain the details of the old set-top box, that is because it was installed by your own representatives and not by me. Your internal record-keeping issues cannot be used as a reason to deny or delay service to a genuine customer. I request you to resolve this matter immediately. I have already been made to suffer unnecessary inconvenience for the last one and a half months. Please take ownership of this case and ensure that the replacement of the blocked set-top box is completed without any further delay.
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Sandeep Chaudhary (@sandeep91802633) reported@JioCare If there was no delay, why did it take 6 days to send a technician for a 10-minute fix? Please explain this contradiction instead of sending template replies. I am asking for accountability, not apologies.
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Capecrusador (@Manzoor39050078) reported@JioCare You customer care says it is cancelled, but it's not showing in my app, how is that possible. Isn't it a scam
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Anunay Tewari (@anunaytewari7) reported@JioCare Your repeated promises have completely lost credibility. Payment was taken immediately, but the service never arrived. A missed installation appointment, no engineer, no communication, and the same template replies for days. This level of customer service is unacceptable
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Prince Singh (@Prince_Singh_27) reported@JioCare @reliancejio @JioCare why I'm getting half the refund of original amount? I tried all the ways to get service and raised caes and even though I didn't get service. Can you check why ? Need the full refund