Reliance Jio outages and service status in Sonāpur, Assam
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sonāpur, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sonāpur, Assam
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sonāpur, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 13: Problems at Reliance Jio
Reliance Jio is having issues since 03:30 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Sonāpur, Assam
Latest outage, problems and issue reports in Sonāpur and nearby locations:
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Bikram nath (@Bikram_nath17) reported from Khānāpāra, Assam@JioCare Jio fiber is not working and raised a complaint yesterday. Installed it for office work, and now I am suffering. Service request number is SR000014O5T3. Still nobody showed up. Pathetic service. Waiting for airtel fiber to reach here soon @Airtel_Presence
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Ph. Bikash Das (@bikashmaina1234) reported from Sonāpur, Assam@JioCare @reliancejio I am facing a problem with your network. There is no connectivity of internet from morning onwards. Even WhatsApp also failed to upload a photo. With this speed what should I suppose to do in internet. I called care but they recommended me nothing.
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Ramesh Raj™ (@Ramesh_raj) reported from Nunmāti, Assam@reliancejio hi, between 1:30pm to 3:30 pm network is so poor this is not a jio like network
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Utkarsh Mishra (@lost_since) reported from Khānāpāra, Assam@JioCare Your service at this place is so damn worst. Can't even send messages on whatsapp properly. Kindly look on to it ASAP.
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Angshumaan(অংশুমান) (@angshu555) reported from Dispur, Assam@reliancejio @JioCare network is very slow at my area. Beltola,Ajanta path' bylane no2
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Pawan Dugar (@pawanspeed) reported from Khānāpāra, Assam@JioCare Worst network connectivity you providing us .
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sahil Sinha (@sahilsi67756516) reportedUpdate:- More than 7 days still the @JioCare dis nit helped me in fiver installation even after payments. Even the tracking is not coming on the app. No one is helping i went to jio stores as well no help from their. No one is answering calls. @jagograhakjago @reliancejio
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Subhan De (@de_subhan_1000) reported@JioCare On 13 June, the visit was rescheduled to 14 June, 3 PM. Customer care promised a technician callback within 30 minutes, but even after an hour, no one contacted me.
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ramesh (@rameshsheelam) reportedJust be honest, @JioCare. Say, “We won’t refund your money. Our customer support failed.” I’ll stop following up and close this chapter. But please stop giving me false hope with endless templates, reference numbers, and promises.
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Raj Kumar (@rajkumar_ir) reported@JioCare No JIO technician visited so far. Very poor JIO Service. I will suggest to all my colleagues or known ones not to take any JIO wifi/fibre/airfiber connection as the post-connection service of Jio is very poor & also not customer friendly. My JIO number is 1135896882.
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Anunay Tewari (@anunaytewari7) reported@JioCare @JioCare This is the final request. You have repeatedly claimed that the engineer visit was rescheduled, but no date, time, call, SMS, or engineer details have been provided. Complete the installation within 24 hours, or I will file a formal complaint with
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Mayank Kr Garg (@ImMayankGarg) reported@JioCare @JioCare I shared all requested details via DM but received no response. Please escalate my complaint and share the SR/escalation reference. Cancel my #JioAirFiber, reverse the incorrect bill, stop billing, or I'll approach the Appellate Authority and Consumer Court.
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vana sairam (@vsairam112) reported@JioCare @reliancejio No connectivity since yesterday and as per you issue is already fixed. This is the second maintainance in the last 10 days and you are disconnecting for days. Not good
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pankaj (@pankmech) reported@JioCare @JioCare Day 15: My connection relocation request is still pending after 15 days. Repeated follow-ups have not helped. This delay is unacceptable and gives the impression that existing customers are not valued. Kindly resolve this issue urgently and share a clear timeline.
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chapat10 (@phobiac0) reported@JioCare @JioCare 15+days with no internet. Your executives promised resolution within 2 days but nothing happened. I want my connection cancelled, a full refund for this month’s bill, and compensation for the extra mobile recharges and office travel. Stop sending generic replies please.
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Aditya (@webdevadi) reportedSame issue again today Ridiculous It works for some time in the day And then goes off Red light blinking on the router Even ur technician is saying We don't know what is the issue Wow just wow @JioCare