Reliance Jio outages and service status in Sonāpur, Assam
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sonāpur, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sonāpur, Assam
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sonāpur, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 20: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Sonāpur, Assam
Latest outage, problems and issue reports in Sonāpur and nearby locations:
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Bikram nath (@Bikram_nath17) reported from Khānāpāra, Assam@JioCare Jio fiber is not working and raised a complaint yesterday. Installed it for office work, and now I am suffering. Service request number is SR000014O5T3. Still nobody showed up. Pathetic service. Waiting for airtel fiber to reach here soon @Airtel_Presence
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Ph. Bikash Das (@bikashmaina1234) reported from Sonāpur, Assam@JioCare @reliancejio I am facing a problem with your network. There is no connectivity of internet from morning onwards. Even WhatsApp also failed to upload a photo. With this speed what should I suppose to do in internet. I called care but they recommended me nothing.
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Angshumaan(অংশুমান) (@angshu555) reported from Dispur, Assam@reliancejio @JioCare network is very slow at my area. Beltola,Ajanta path' bylane no2
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Pawan Dugar (@pawanspeed) reported from Khānāpāra, Assam@JioCare Worst network connectivity you providing us .
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Utkarsh Mishra (@lost_since) reported from Khānāpāra, Assam@JioCare Your service at this place is so damn worst. Can't even send messages on whatsapp properly. Kindly look on to it ASAP.
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Ramesh Raj™ (@Ramesh_raj) reported from Nunmāti, Assam@reliancejio hi, between 1:30pm to 3:30 pm network is so poor this is not a jio like network
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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𝓐𝓷𝓲𝓴𝓮𝓽 𝓓𝓱𝓲𝓶𝓪𝓷 (@kadhai_chicken) reported@reliancejio First it shows the engineer will come in the afternoon, and within 5 minutes I receive a message saying the visit is scheduled between 9 PM and 10 PM. This has been happening since Saturday, when I raised the request. Is this how @JioCare and @reliancejio resolve customer issues?
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Dabbu (@ds65pds) reported@JioCare What is the resolved date of SR. How a customer is supposed to know what is the date you marked the SR resolved? what kind of response is this? @JioCare please give clarity
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Rajesh Mohapatra (@mohapatrark) reported@JioCare You are wasting my time. I waited 3 days for the engineer visit on 17th. And now I've to wait till 23rd. Your service is pathetic. You should send someone immediately to restore connection and also have a relook on the quality of service being rendered.
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Saravanan (@saravanatweetz) reported@JioCare Engineer asked to raise relocation request for the same as it is connected to different box, I tried to raise relocation request but getting above error, please help to submit the same
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Er. Rahul Ranjan (@RahulRa35294681) reported@JioCare You just easily and casually replied that it has been cancelled but what about my already paid recharge amount and the problem we are facing for not having internet at home?? Is there any sincere employee in JIO Who will take responsibility or ownership??
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Prashant (@prashantpk) reported@JioCare Details shared Airtel doesn’t seems to be interested in solving customer issues
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Chandan (@Chandan_Daksha) reported@JioCare How should ontell you Pawan, I have clearly told u in the message that yes I am. Facing this issue at the same address and it's happening since 2021, still you and your team is working to improve it, shame on you
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Praveen Upadhyay (@BeingPraveenU) reported@JioCare @JioCare shame on you for cheating customer. No internet and you keep sending same template . Just talked to support team they said it’s tower issue and we are helpless , MR was raised last week no action has been taken .
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Gaurav (@GauravMajee) reported@JioCare thank you for the update. Please confirm whether this wiring rework, including replacement of the damaged water-filled cable and any affected PoE equipment, will be done free of cost. The issue is due to faulty cable quality and not because of any damage from my side.
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Kumar Abhisek (@abhisek286) reported@JioCare The installation is free, but I paid 500 for that. Plz refund else I would do a complaint in consumer forum