Reliance Jio outages and service status in Sonāpur, Assam
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sonāpur, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sonāpur, Assam
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sonāpur, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 12: Problems at Reliance Jio
Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Sonāpur, Assam
Latest outage, problems and issue reports in Sonāpur and nearby locations:
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Bikram nath (@Bikram_nath17) reported from Khānāpāra, Assam@JioCare Jio fiber is not working and raised a complaint yesterday. Installed it for office work, and now I am suffering. Service request number is SR000014O5T3. Still nobody showed up. Pathetic service. Waiting for airtel fiber to reach here soon @Airtel_Presence
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Ramesh Raj™ (@Ramesh_raj) reported from Nunmāti, Assam@reliancejio hi, between 1:30pm to 3:30 pm network is so poor this is not a jio like network
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Pawan Dugar (@pawanspeed) reported from Khānāpāra, Assam@JioCare Worst network connectivity you providing us .
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Ph. Bikash Das (@bikashmaina1234) reported from Sonāpur, Assam@JioCare @reliancejio I am facing a problem with your network. There is no connectivity of internet from morning onwards. Even WhatsApp also failed to upload a photo. With this speed what should I suppose to do in internet. I called care but they recommended me nothing.
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Utkarsh Mishra (@lost_since) reported from Khānāpāra, Assam@JioCare Your service at this place is so damn worst. Can't even send messages on whatsapp properly. Kindly look on to it ASAP.
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Angshumaan(অংশুমান) (@angshu555) reported from Dispur, Assam@reliancejio @JioCare network is very slow at my area. Beltola,Ajanta path' bylane no2
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Divya T (@SymphonicalMind) reported@JioCare been 2 days and issue still not fixed.
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Abhishek Raut (@AbhishekRa1898) reported@JioCare Why not any jio payment bank support available in x platform.
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RITESH KUMAR PADHI (@RITESHKUMARPAD2) reported@JioCare Internet was not coming since yesterday evening 5 pm. The steps you have mentioned are genric steps everyone knows. I want to talk to a customer care executive, a real person. In app your pathetic AI answers everything.connect me to a real customer care executive
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Avneesh Shukla (@Avneesh23969058) reported@JioCare @reliancejio Sir, my Jio TV hasn't been working for the past six months. I am unable to even connect a call to Customer Care from my phone. I am extremely frustrated. Please help me out. Avneesh Shukla Mankapur Gonda 9161140587
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Rishi Thakar (@RishiThakad84l) reported@JioCare I’m not trust your sr no process because of lots of sr no I punched no one solved my problem No one understood my problem and my frustration So visit my location and solved my problem
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Mahek Shah (@MahekShah1) reported@reliancejio @JioCare why always between 12:30 to 5 the internet speed is slowed down. And no one is ready to answer to queries?Additionally till now relcation amount is not credited even after submitting the router 5 months back
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Parth Jadav (@Im_P_Jadav) reported@JioCare Still my issue was not resolved. This is the big question mark on world class company’s service @JioCare @reliancejio It’s more than 50 days passed but my lean amount not credited in my account. I send all debit/credit amount statement screenshots but not any response comes.
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Vijai Anand (@vijaianandn) reported@JioCare @reliancejio Service Request SR0000352NP3 dated 4/5/2026 is still pending for over a week. Jio Fiber wiring is broken & I have no internet. Unable to get any support. Please send technician immediately for quick resolution. Urgent
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Arnab Mallikᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@alz_grateful) reported@JioCare No one is asking you for your guidance on how to track service request. Since 60 days I am asking @JioCare to stop fraud and give my refund back. You better do that instead of sharing redundant knowledge. Ridiculous Yashoda and @JioCare team.
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VINEET DWIVEDI (@VINEETKUMARDW17) reported@JioCare I have already tweeted 3–4 times explaining that there are 5–6 Jio SIMs in our house and none of them get proper network inside the house. But instead of fixing the actual network issue, your team keeps giving settings-related suggestions for particular handsets.1/2