Reliance Jio outages and service status in Sonāpur, Assam
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sonāpur, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sonāpur, Assam
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sonāpur, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 21: Problems at Reliance Jio
Reliance Jio is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Sonāpur, Assam
Latest outage, problems and issue reports in Sonāpur and nearby locations:
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Utkarsh Mishra (@lost_since) reported from Khānāpāra, Assam@JioCare Your service at this place is so damn worst. Can't even send messages on whatsapp properly. Kindly look on to it ASAP.
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Bikram nath (@Bikram_nath17) reported from Khānāpāra, Assam@JioCare Jio fiber is not working and raised a complaint yesterday. Installed it for office work, and now I am suffering. Service request number is SR000014O5T3. Still nobody showed up. Pathetic service. Waiting for airtel fiber to reach here soon @Airtel_Presence
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Ph. Bikash Das (@bikashmaina1234) reported from Sonāpur, Assam@JioCare @reliancejio I am facing a problem with your network. There is no connectivity of internet from morning onwards. Even WhatsApp also failed to upload a photo. With this speed what should I suppose to do in internet. I called care but they recommended me nothing.
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Angshumaan(অংশুমান) (@angshu555) reported from Dispur, Assam@reliancejio @JioCare network is very slow at my area. Beltola,Ajanta path' bylane no2
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Pawan Dugar (@pawanspeed) reported from Khānāpāra, Assam@JioCare Worst network connectivity you providing us .
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Ramesh Raj™ (@Ramesh_raj) reported from Nunmāti, Assam@reliancejio hi, between 1:30pm to 3:30 pm network is so poor this is not a jio like network
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Upendra Choudhary (@UPENKUMAR4) reported@JioCare @reliancejio Since last 2 months frequent getting Jio Airfiber connections error don't know what kind of services are provided by Jio .don't know why they are charging payment if they can't provide service Jio fiber No 2035407667...and jiocare not responding properly
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Abhinav Singh⁷ (@LoL___Zindagi) reportedHi, @JioCare I’ve raised a service request for engineer visit at 6pm Today, yet I’ve recieved no info as of such. Service request: SR00002NLK04 Please escalate this and resolve the issue as soon as possible on priority basis
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Lavish Khetan (@lavishkhetan) reported@JioCare I’ve been trying to raise a technician visit request for last 2 days. Despite contacting JioCare and following all the troubleshooting steps provided, the issue still persists and no technician visit has been scheduled. I’m on a 100 Mbps plan but getting only ~15 Mbps.
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PAWAN YADAV (@PAWANDABRIA) reported@JioCare Is there any resolution u r going to be provided from your side. Does it take 10 days for installing a new fiber connection
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Amit Jadhav (@AJTrader24) reported@JioCare There is almost zero coverage in my office in Prime Powai region of Mumbai since last few months, can you check what went wrong here? If any towers got dismantled recently. Issue is for all office colleagues on Jio.
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Ranjeet Bhardwaj (@RanjeetBhardwa3) reported@JioCare @jio_fiber Not able to connect to Customer service as after one call your access to customer service automatically get removed. I am also a Jio postpaid user and I getting concerned have I made correct decision to opt for Jio connection. Your sales/installation services are so pathetic.
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JAIKISHAN VAISHNAV (@JAIKISHANVAISH4) reported@jio_fiber @reliancejio @JioCare My RMN is provided via DM and email and Service request no SR00003E7VYR has been raised in your account on 16th August 2026 and expected to resolve by 17th. I have not recieved any update on this and my security deposit has not been refunded. Why?
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G.S Arora 🇮🇳 (@thegaganarora) reported3 days since taking my money for JioAirFiber (Order: NO0001FB6TPU) and still ZERO installation. Taking upfront payments and stalling with zero ETA is pure fraud and cheating. Install this TODAY or issue a full refund immediately. Pathetic service @JioCare @reliancejio @TRAI_India
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Babayaga (@DontLean1) reported@JioCare Still not resolved. Worst decision to chose jio
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Nikhil (@nikhilgumber7) reported@JioCare @reliancejio @JioCare KINDLY ISSUE MY REFUND RIGHT AWAY, I HAD RATHER TAKE AIRTEL THAN YOUR STUPID WIFI. BEEN 2 DAYS, NO ENGINEER REACHED OUT YET. HOW IRRITATING CAN THIS BE.