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Reliance Jio outages and service status in Rishra, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Rishra, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 24, 12:24 AM GMT+5:30.
  • 55% Internet (55%)
  • 26% Wi-fi (26%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Rishra, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Rishra, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 24: Problems at Reliance Jio

Reliance Jio is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Rishra, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 20 hours ago
Kolkata Internet 2 days ago
Kolkata Total Blackout 2 days ago
Kolkata Wi-fi 4 days ago
Kolkata Wi-fi 4 days ago
Kolkata Internet 5 days ago

Nearby cities with recent reports

Kolkata

11 recent signals

20 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Rishra, West Bengal

Latest outage, problems and issue reports in Rishra and nearby locations:

  • riteshc1986
    Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal

    @JioCare The problem is everywhere and not at a particular place. Ever since I started 5G I'm facing this problem.

  • MahimPaul95
    Mahim Paul (@MahimPaul95) reported from Singur, West Bengal

    @JioCare my location re regular basis, problem face internet service, no speed internet. I complain customer care speed related, but not solve my problem.

  • ADITYAP90788458
    ADITYA PUROHIT (@ADITYAP90788458) reported from Kumirimora, West Bengal

    @reliancejio @JioCare refund payment made as advance for one year plan since can't make call due to your connectivity issues. #jiocrash

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @somitsrivastav_ Please help to SIM replacement urgent basis.

  • Mohit_Karnani95
    Mohit Karnani (@Mohit_Karnani95) reported from Kolkata, West Bengal

    @JioCare What kind of a service are you guys really providing? The technician was suppose to reach out by 8pm but still there is no call nothing form anyone! Also on calling the customer care desk you guys are asking to keep the call on hold and disconnecting later! Is this for real?

  • meabhisek91
    Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal

    @JioCare @JioCare this service request on hold from last 4 days. When I will get addressed can you tell me?? Poor customer care service. I have to change #jiofiber today because pathetic service you people provided.

  • siddharthdaga20
    siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal

    @reliancejio I have raised a complaint for the issue of no network with(SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF). No action taken yet

  • PoddarArka
    Arka Poddar (@PoddarArka) reported from Kolkata, West Bengal

    @JioCare in my grandmother Jio number, i am facing some problem. I was unable to reach out to your helpline number, please response here in order to find a solution. Expecting a speedy reply.

  • SamidSam5
    Samid Sam (@SamidSam5) reported from Hāora, West Bengal

    @JioCare very bad service of @reliancejio I am having problem in jio wifi since 5 days. I called many times but these people are not solving my problem plz you check your service

  • arghyadgupta
    #theindianscouser (@arghyadgupta) reported from Kolkata, West Bengal

    @JioFiberVoice @reliancejio @JioCare i am using fiber for 1 year now. Suddenly there is latency and everything is getting disconnected. Customer care doesnt understand a thing abt latency. No knowledge cant speak properly. Its so frustrating. Selling fiber with this quality?

  • thatsmimo
    Kazi Hasan Ali (@thatsmimo) reported from Kolkata, West Bengal

    @JioCare Really stunned from service guy of jiofiber,I called him because of the internet issue, after fixing it he says we won't be able to come and fix your connection again, so better cancel your jiofiber else no one will come service you.#JioFiber @JioFiberVoice

  • RitabrataDass
    Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal

    @JioCare one of the worst customer service. Actually the worst. Now some useless employe will reply to this and ask me to DM my problem, and then they don't respond. Their owner is not on a social media platform because he knows how ****** his network is.

  • Smk97555104
    Smk (@Smk97555104) reported from Hāora, West Bengal

    @JioCare Yes, this will not solve, untill you install a tower in my building, or some wired connection from your tower. Cc is not at all responsive and evry time their recorder says we are looking faster resolution for net speed. Without speedy net, nobody is hero

  • Kbr97192798
    Kãbír (@Kbr97192798) reported from Seorāphuli, West Bengal

    @JioCare @reliancejio I recently got a new jio fiber connection in my home . Then I started facing problem in his router, his 4g 2.4 GHz network is not connecting in any device.I talked to customer care about this problem, they are also not helping.

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @aksh_yay @JioCare Jio Twitter support is totally run by AI based bots!!

  • MyNameIsSPaul
    Souvik Paul (@MyNameIsSPaul) reported from Pānchuria, West Bengal

    .@reliancejio Jiofiber internet connection is down at the Kestopur Area Kolkata. Please send support immediately. We are trying to connect to support via chat, but continuously asking for troubleshooting my device..

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @JioCare @geekyranjit Hi Bodhi, If we normal consumers ask for the Jio 5G Welcome Offer on Twitter you don't give it to us and give only scripted bot response but to YouTuber you are providing it on priority basis just by asking for it once only! At least we deserve proper support from humans not bots

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    @Airtel_Presence & @JioCare If I port into your network, what is the first mandatory recharge value required? Please inform me via DM.

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @roughneck_15 @JioCare Facing the same issue if I want to work from home using my Jio 5G mobile hotspot!!

  • ARNABSA09120912
    ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West Bengal

    Fraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • imtiyazwow
    imtiyaz khan (@imtiyazwow) reported

    @jiocare @reliancejio SR - SR00003C181L Absolute malpractice by your field team! Fiber down for 3 days. Tickets are being repeatedly delayed with FALSE reasons. I NEVER requested any rescheduling. Stop lying on backend logs to cover up SLA breaches. Replace the ONT today.

  • arunkumarredd14
    ArunReddyAnnu (@arunkumarredd14) reported

    @reliancejio I haven't used any of your login app but am getting all the fake login otps from reliance jio please find the below screenshot for proof and don't make people fools

  • adnankhan0125
    Adnan Khan (@adnankhan0125) reported

    @JioCare @JioCare No one has come to resolve the issue. I’ve paid for the service, yet I’ve been without internet for over a week. Will I be getting a refund for the days I couldn’t use the service? You’ve wasted both my money and my time. By far the worst broadband service(2/2).

  • GTNVSATYAKUMAR
    Satya Grandhala (@GTNVSATYAKUMAR) reported

    @JioCare Dear @JioCare yesterday you assured me my issue would be resolved at the earliest. Till now, I haven’t received a single call or technician visit. How can I trust this assurance without any action? Please resolve this immediately.

  • Yeshikar246681
    समाजवैभव वार्ता Yeshikar (@Yeshikar246681) reported

    @JioCare I had network off on my no. 8766740179 from 2200 Hrs yesterday to 1200 Hrs today. But I found message sent at 1209 Hrs today to me that I had used 50% data ! In spite of my network was off, Jio might have let consume my 50% data to some other numbers. This is wonderful !

  • mr_dharmik_1502
    Dharmik Bhingradiya (@mr_dharmik_1502) reported

    @JioCare thanks for your response. I have already sent multiple complaints and contacted customer care several times, but the issue is still unresolved after 25 days. I’ll DM you my JioAirFiber ID and registered mobile number. Please ensure this is escalated and resolved as ASAP @JioCare

  • NikhilAragonda
    Nikhil (@NikhilAragonda) reported

    @JioCare The automated, repetitive responses on this platform are incredibly frustrating. I need actual support for my issue, not a copied tweet. Please have a real agent look into this immediately.

  • ArunkumarJagad3
    Arunkumar Jagadeesh (@ArunkumarJagad3) reported

    @JioCare SIR CAN YOU UNDERSTAND MY CONCERN PLEASE. THE SPEED I AM NOT GETTING BECZ OF THE TOWER OVER LOAD ISSUE

  • TheBhanuSingh
    Bhanu Singh (@TheBhanuSingh) reported

    Problem started as usual @JioCare @reliancejio

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare Shubham, any update on SR00003BM2X1 I know you guys are working hard to resolve it ASAP. It's already 2+ month of equipment picked up. But in last 1+ months there were more than 3+ SR same way but no outcome. Due to which I am more concern & pls need quick resolution.