Reliance Jio outages and service status in Nuvem, Goa
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Nuvem, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Nuvem, Goa
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Nuvem, Goa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 20: Problems at Reliance Jio
Reliance Jio is having issues since 01:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Nuvem, Goa
The most recent Reliance Jio outage reports came from the following cities: Vasco da Gama.
| City | Problem Type | Report Time |
|---|---|---|
 Vasco da Gama
|
Internet | 9 days ago |
|
Vasco da Gama
|
Phone | 10 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Nuvem, Goa
Latest outage, problems and issue reports in Nuvem and nearby locations:
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Sumedh Surlekar (@TheFitGoan) reported from Pale, Goa@anvesh_arolkar @reliancejio @TRAI I'm facing network issues from last few months now.
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Praveen Dessai (@dessaipraveen) reported from Dramapur, Goa@JioCare So I have to keep the mobile there to create Hotspot and use the Internet. So I have two personal connection of jio, please resolve the issue
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Navin (@navin1900) reported from Pale, Goa@reliancejio But the support is not good …. It takes so much of time for them to fix the issue. I have 5 such cases of recent interactions which was really very very bad
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Sumedh Surlekar (@TheFitGoan) reported from Pale, Goa@reliancejio @deepikapadukone @RanveerOfficial Kindly be smart. These stars do anything for Money. Jio is the worst service today. From being the best to worst. These stars Just dance to the tune of Mr. Ambani
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Pankaj Kamat (@PankajK64975254) reported from Dramapur, Goa@JioCare Please help with change of company
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Praveen Dessai (@dessaipraveen) reported from Dramapur, Goa@JioCare Not available in my area, even jio internet speed is slow since launch, only at particular place in my house I get 1mbps rest area hardly 10-20kbps. One tower is there which is not operational near my house.
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MOREEEEEE (@uddhavmore7) reported from Pale, Goa@JioCare why is my internet so ****? I might switch to some other brand need help!
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ANIL KUMAR RAI (@ANIL_RAI134) reported from Pale, GoaPoor network coverage of #Jio in Chicalim, Vasco, Goa. Its difficult to do work from home in such poor network.Also Jio has removed rs 98 plan. Very unfortunate action by company of @MukeshAmba Ji during #lockdown2020 . Request restore the same. #RelianceJio @JioCare
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Shane Vaz (@ShaneVaz7) reported from Dramapur, Goa@reliancejio it’s the end of 2022.I’m in one of the most commercial location #southgoa. The network is slow to useless at best. @ViCustomerCare . your network is non existent. Dropped calls is a usual @TRAI PLEASE TAKE NOTE . #goa
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PULKIT (@urwaitisover) reported from Pale, Goa@airtelindia complaining for over a month, still my complaint is in process. Paying over 600rs for nothing. @JioCare can u port my number to jio.
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Anvesh Arolkar (@anvesh_arolkar) reported from Pale, GoaIssue still not resolved @reliancejio @JioCare !!! Please expedite resolution 😡😡
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Rohir Naik 🇮🇳 (@RohirNaik) reported from Ponda, Goa@Hrishikeshkadam @VodafoneIN For good 4G internet @airtelindia is best choice. @reliancejio is bit slower than airtel4g. @Idea n @VodafoneIN network issue and packets drop seen, also connection drops, network swaps to 3g. Thy need major upgrade. Conclusion, Airtel Wins. Tested them all..
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alshaikhan 🇮🇳 proud to be Indian. (@mumararshaikh) reported from Pale, Goa@JioCare DM the details. Resolve the issue.
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gladson luis (@gladson_luis) reported from Dramapur, Goa@irfanaysh @VodafoneIN Don’t DM them it’s useless @JioCare @reliancejio please help @irfanaysh thank you
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Ibrahim (@Ibrahim78178002) reported from Pale, Goa@JioCare how many time I have to complain, its worst internet ever !!! 403701 Goa
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Eknath (@Nikbeaufort) reported from Pale, Goa@reliancejio ported to jii thinking the network will be god , Internet speed will be great and so took the package for a whole year - now I’m sad to say that I’m trapped .
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Ankit Sehrawat (@sherankit23) reported from Ponda, GoaI used to get upto 6mbps speed in my room a couple of months back. Now i hardly get 600kbs in the same room. @JioCare @reliancejio Where it used to be full 4 bars in the network area. It's barely 2 now. Paise 4G ke lite ho to speed 2G vali kyu. #getthisshitsorted
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Eknath (@Nikbeaufort) reported from Pale, Goa@reliancejio you never solved the problem in my area and you never will . I can bet on that .
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Abubakar Bellard (@WhoIsAbu) reported from Ponda, Goa@JioCare Trust me, network strength for JIO shows high but when I surf internet it's not even 2G speed. I just use Jio sim as a backup to my @Airtel connection.
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Timmappa Kamat (@timkamat) reported from Ponda, Goa@reliancejio Chor family in India. Never cares for customers.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sri (@sri_4200) reported(1/6)@reliancejio My @JioCare fiber connection has been disconnecting 3-4 times a DAY, every day, for the past month. Each outage lasts 20-30 mins. This is a thread on how badly this has been handled. PS - AI used to write it better
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Shivaanand Chand (@chand_shivanand) reported@JioCare @reliancejio Regarding JioFixedVoice No - +912235580199 ( Request No - SR00002MOHC2 ); The new issue I have identified is that almost your entire customer support and field service appear to be outsourced. Because of this, there is a huge communication gap, and this is the main reason we have been suffering for the last one and a half months. We have repeatedly raised complaints through emails, social media posts, and phone calls. However, you do not even provide a proper contact number where customers can speak to a responsible officer. Every time we contact someone, we are connected to a different person who has no knowledge of the previous discussions. The issue is very simple. My customer account was originally authorized for two set-top boxes. Suddenly, one of the set-top boxes got blocked. Your representatives are now saying that the serial number of that set-top box is not available in your records. But that set-top box was installed by your own technicians, not by me. I certainly did not manufacture or install it myself. Because your staff keeps changing due to outsourcing, every new representative simply says that the system does not show the details and therefore they cannot help. That is not the customer’s fault. If your own installation team failed to update your records, the responsibility lies entirely with your organization. To avoid further delay, I even agreed to pay whatever charges were required. Yesterday, I received an email from your team with a UPI payment link, and I made the payment immediately. However, today I again received a call asking me to provide the serial number of the set-top box that needs to be replaced. I had already shared those details earlier. Now I am again being told that the replacement cannot be processed because the serial number is not available in your system. This is exactly why I have repeatedly requested that my case be assigned to one responsible officer from your Customer Care or Grievance Cell. I have also requested the name and contact number of such an officer, but even that has not been provided. Everything appears to be outsourced, and unfortunately there seems to be no ownership or accountability. My case is very straightforward. For many years, I have been using a single connection with two authorized set-top boxes and regularly paying for the same subscription, including Wi-Fi and all associated services. Suddenly, one of the two set-top boxes stopped working and was blocked. I have already paid the required charges for its replacement. I am only requesting that the blocked set-top box be replaced. If your records do not contain the details of the old set-top box, that is because it was installed by your own representatives and not by me. Your internal record-keeping issues cannot be used as a reason to deny or delay service to a genuine customer. I request you to resolve this matter immediately. I have already been made to suffer unnecessary inconvenience for the last one and a half months. Please take ownership of this case and ensure that the replacement of the blocked set-top box is completed without any further delay.
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प.हा.डी (@RJ_UK07) reported@JioCare My complaint is still pending and i am still suffering with bad internet connection @JioCare @reliancejio How to get solution?
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Sandeep Chaudhary (@sandeep91802633) reported@JioCare @JioCare “No delay in resolution” is a shocking statement. My JioFiber service remained unavailable for 6 days. During those 6 days, I received nothing but repeated messages extending the restoration time. When a technician finally visited, the issue was resolved in under 10 mins
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Shankar Lal (@shankarlalrs) reported@JioCare How long does it take? From yesterday I am contacting @JioCare still nothing happened. I couldn't do important works because of this issue.
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Caustickonar (@caustickonar) reported@JioCare @reliancejio the last customer service rep that I spoke to, "Dharmendra Vishwakarma", has "escalated" my service request with the promise of resolution in 1 hour (highly unlikely) ... I betcha that this issue will not see the light of the day for another 24 hours
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Rahul Dhanak (@RahulDhanak19) reported@reliancejio @JioCare I'm from sankalp art jewelry mumbai zaveri bazar from last 1 week I m facing Wi-Fi issue I can't do my office work your area person not taking this matter seriously. my service Request Number ES000002HZXR This request is showing resolve even nobody visited
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Kundan Sukase (@sukase_kundan_5) reportedHi Jio team, I recently subscribed to your Jio Airfiber service. But my installation is not progressing. Even Mr Atul is not responding now from your team. If this is not taken seriously, i am happy to cancel and take back my money. @JioCare
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Pratik Nagpure (@nagpure_pratik) reported@JioCare Can you please check my service escalation request has been closed without even resolving the issue. I tried to ask your team no response from your team over email, your call support executives are unable to transfer to the state escalations team. They are disconnecting the call
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Sunita Lobo (@lobo_sunita) reported@JioCare In Jio POS Lite I was asked to update my KYC, which I did. I am now unable to do recharges through this app even though I have sufficient balance in my wallet. Please help. No reply to my emails to JioCare hence this request here