Reliance Jio outages and service status in Gangtok, Sikkim
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Gangtok, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Gangtok, Sikkim
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Gangtok, Sikkim and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 2: Problems at Reliance Jio
Reliance Jio is having issues since 11:50 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Gangtok, Sikkim
Latest outage, problems and issue reports in Gangtok and nearby locations:
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SHRESTHA BARUA (@shrestha_barua) reported from Gangtok, SikkimJIO HAS A WORST NETWORK IN GANGTOK & NORTH SIKKIM. INTERNET SERVICE IS NOT AVAILABLE. HACKLED MY OFFER WORK! @_iamsubha @reliancejio @JioCare @JioChat
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Kumar Gaurav (@gk230896) reported from Mājhitār, Sikkim@JioCare sorry to say it, but the network here is very much poor.. No connectivity as well as call drops too.. Do please look forward to it...
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srigopal1992 (@srigopal1992) reported from Gangate, SikkimUsing jiowifi and internet speed sucks hea!! Seriously technical team needs attention on this @reliancejio @reliancejio
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Nitesh R Pradhan (@NiteshRPradhan) reported from Lingtām, SikkimNetwork of @reliancejio is pathetic in Sikkim these days!
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Baidyanath Pradhan (@BaidyanathPrad8) reported from Tādong, SikkimDear jio network provider there is no network at all . @JioCare @shivam_bisen
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Mohamed Ali (@mohamsuhail) reported from Gangtok, Sikkim@drsharmadinesh @JioCare @reliancejio #5G network When will be going to do in our permisess
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Mohamed Ali (@mohamsuhail) reported from Gangtok, Sikkim@JioCare Jio network is very slow in my location, Sikkim Manipal University, Gangtok, Sikkim. My network no:79085 15865. Last 15 days not able to get proper support. This issue will be not considered in service center, I will be plan to shift the portal.
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Multiple Split Personality (@DARE4CARE) reported from Gangtok, Sikkim@JioCare Since Last 3 Days Network Service of Jio is worse, Even 5 Words Update on Facebook takes 13 Minutes.
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Vyas Vivek Sharma (@vyasvivek) reported from Bhurtuk, Sikkim@JioCare the net speed drops to 0kbps even when showing full network at save location where the speed was excellent few min ago..
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Rakesh Gupta (@rakeshgnit) reported from Gangtok, SikkimEven,I tried few more numbers which are ported to Jio(specially Voda to Jio), same response! The IVR says"THE PERSON YOU ARE TRYING TO REACH, IS UNABLE TO TAKE YOUR CALL AT THE MOMENT,PLEASE TRY LATTER". Can You(BSNL) plz try yourself,So as you can understand the issue! @JioCare
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Manish Kashyap (@_Kasyap_) reported from Gangtok, Sikkim@reliancejio @JioCare I think its high time you guys should have a power backup for you network tower. Whenever there is a power cut the network goes off.. #sikkim #GangtokSikkimIndia
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Sukanta Panna (@slvsa) reported from Tādong, SikkimMy Jiofi no is 6294728677 @reliancejio.. @JioCare network is very slow.. even now I am using @airtelindia to tweet this.
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Baidyanath Pradhan (@BaidyanathPrad8) reported from Gangtok, Sikkim@reliancejio dear sir please do something about the slow internet speed and high pings rate..on our location. It's being a long time since I have completed against this matter.
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Manish Kashyap (@_Kasyap_) reported from Gangtok, Sikkim@reliancejio @JioCare I regret porting my sim to @reliancejio .. Facing network problem since very long time and I get no positive response for the customer cares nor my problem gets resolved.. And they call them No.1..
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Nitesh R Pradhan (@NiteshRPradhan) reported from Gangtok, SikkimIf service providers can hike all prepaid charges why can’t they increase the number of days in a month to 30 from 28 ? @reliancejio @airtelindia
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Suraj Kumar (@surajbharti0019) reported from Rangpo, Sikkim@JioCare Respected Service providers please solve our internet issue or video call connecting issue ! I am share my location with you ! If you unable to resolve my issue i"ll change or Port my sim service in another service provider !
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Nitesh R Pradhan (@NiteshRPradhan) reported from Gangtok, SikkimOne rainfall and @reliancejio network goes for a toss in Sikkim. If your network is so fragile why are you even here!?
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Rakesh Gupta (@rakeshgnit) reported from Gangtok, Sikkim@mtazimwarsi @JioCare @JioCare, plz look into the matter and try to resolve the issue asap. Thank You!
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Bits Ravi (@BitsRavivrtl) reported@JioCare @reliancejio on the decline A service started so well, ticked every box with respect to quality of service or cost or quality of support. But in just 10 years, things have begun falling apart and the whole system is crumbling under its own weight Mobile network is patchy, home internet is slow and intermittent, support is almost non existent - you keep breaking your head with a useless bot without getting a resolution. Is this how big brands are made? Sorry but this does not meet our expectations.
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Shiva (@ShivaMK_1) reportedHello @JioCare , Jio tv is down since last hour saying "Something went wrong".
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MONU (@MonuTojo) reported@reliancejio @JioCare also faching this problem
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SHOBHIT GUPTA (@SHOBHIT36548850) reported@JioCare Now it's 72 hours , still no resolution:( , please give an expected date of resolution
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Hitesh (@_HitesHsharma_) reported@JioCare Dear shraddha it was told to me that it would take around max 7 days for refund after cancallation. So I think I had wait enough alredy kindly tell me the exact date or time when I would support to get the refund Pl.
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JOHNY SOFAT (@johny_sofat) reported@JioCare My jio internet connection is not working. Please send technician to resolve it.
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Raj Narayan (@rajnar78) reported@reliancejio I placed an order for prepaid air connection but it is still not installed. Payment is done. No help is available Your Order No. IAHD19326500005 with RRL is Processed.
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Toofan Ojha (@RealTofanOjha) reportedHello! @JioCare @reliancejio Urgent Request to Restore My Jio Number My Jio number XXXXXXXXXX was asking for re-verification as per government instructions. I first completed the re-verification through the MyJio app, and it showed that the process was successful. However, after some time, it again started asking for re-verification. Then I visited a Jio Service Center and completed the re-verification again. It was also successful there, but the issue continued. On 5 February 2026, my number was completely disconnected. After that, I again visited the service center, and they informed me that the number cannot be reactivated unless a Tag Code is generated. I contacted Reliance Jio customer care, and they told me that I would receive the Tag Code within 24 hours so I could get my SIM reactivated. However, even after waiting more than 24 hours, I have still not received any Tag Code. The company is not providing it, and my number is very important to me. I request immediate help to restore my number as soon as possible.
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Vishva Gnanasekaran (@Vishva7871) reported@JioCare Refund for my cancelled AirFiber order (08.04.2026) is still pending even after multiple follow-ups via email and tweet (Apr 22). No proper response yet. This is poor service. Kindly process refund immediately. Registered Mobile Number: +91 97510 16226 worst ever service
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No Mayo (@08nomayo) reported@reliancejio @JioCare my jiofiber is not working for 4 hrs. Router is showing red blinking lights. Tried all troubleshooting methods give in Jio App. Unable to contact customer service on your 18008969999 helpline number and via Jio App. Unable to raise service request. Pls help.