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Reliance Jio outages and service status in Gangtok, Sikkim

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Gangtok, including 0 direct reports.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Gangtok, Sikkim

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Gangtok, Sikkim and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 3: Problems at Reliance Jio

Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Reliance Jio Issues Reports Near Gangtok, Sikkim

Latest outage, problems and issue reports in Gangtok and nearby locations:

  • _Kasyap_
    Manish Kashyap (@_Kasyap_) reported from Gangtok, Sikkim

    @reliancejio @JioCare I regret porting my sim to @reliancejio .. Facing network problem since very long time and I get no positive response for the customer cares nor my problem gets resolved.. And they call them No.1..

  • NiteshRPradhan
    Nitesh R Pradhan (@NiteshRPradhan) reported from Gangtok, Sikkim

    One rainfall and @reliancejio network goes for a toss in Sikkim. If your network is so fragile why are you even here!?

  • gk230896
    Kumar Gaurav (@gk230896) reported from Mājhitār, Sikkim

    @JioCare sorry to say it, but the network here is very much poor.. No connectivity as well as call drops too.. Do please look forward to it...

  • BaidyanathPrad8
    Baidyanath Pradhan (@BaidyanathPrad8) reported from Gangtok, Sikkim

    @reliancejio dear sir please do something about the slow internet speed and high pings rate..on our location. It's being a long time since I have completed against this matter.

  • rakeshgnit
    Rakesh Gupta (@rakeshgnit) reported from Gangtok, Sikkim

    @mtazimwarsi @JioCare @JioCare, plz look into the matter and try to resolve the issue asap. Thank You!

  • surajbharti0019
    Suraj Kumar (@surajbharti0019) reported from Rangpo, Sikkim

    @JioCare Respected Service providers please solve our internet issue or video call connecting issue ! I am share my location with you ! If you unable to resolve my issue i"ll change or Port my sim service in another service provider !

  • BaidyanathPrad8
    Baidyanath Pradhan (@BaidyanathPrad8) reported from Tādong, Sikkim

    Dear jio network provider there is no network at all . @JioCare @shivam_bisen

  • NiteshRPradhan
    Nitesh R Pradhan (@NiteshRPradhan) reported from Lingtām, Sikkim

    Network of @reliancejio is pathetic in Sikkim these days!

  • mohamsuhail
    Mohamed Ali (@mohamsuhail) reported from Gangtok, Sikkim

    @drsharmadinesh @JioCare @reliancejio #5G network When will be going to do in our permisess

  • shrestha_barua
    SHRESTHA BARUA (@shrestha_barua) reported from Gangtok, Sikkim

    JIO HAS A WORST NETWORK IN GANGTOK & NORTH SIKKIM. INTERNET SERVICE IS NOT AVAILABLE. HACKLED MY OFFER WORK! @_iamsubha @reliancejio @JioCare @JioChat

  • _Kasyap_
    Manish Kashyap (@_Kasyap_) reported from Gangtok, Sikkim

    @reliancejio @JioCare I think its high time you guys should have a power backup for you network tower. Whenever there is a power cut the network goes off.. #sikkim #GangtokSikkimIndia

  • DARE4CARE
    Multiple Split Personality (@DARE4CARE) reported from Gangtok, Sikkim

    @JioCare Since Last 3 Days Network Service of Jio is worse, Even 5 Words Update on Facebook takes 13 Minutes.

  • slvsa
    Sukanta Panna (@slvsa) reported from Tādong, Sikkim

    My Jiofi no is 6294728677 @reliancejio.. @JioCare network is very slow.. even now I am using @airtelindia to tweet this.

  • srigopal1992
    srigopal1992 (@srigopal1992) reported from Gangate, Sikkim

    Using jiowifi and internet speed sucks hea!! Seriously technical team needs attention on this @reliancejio @reliancejio

  • NiteshRPradhan
    Nitesh R Pradhan (@NiteshRPradhan) reported from Gangtok, Sikkim

    If service providers can hike all prepaid charges why can’t they increase the number of days in a month to 30 from 28 ? @reliancejio @airtelindia

  • vyasvivek
    Vyas Vivek Sharma (@vyasvivek) reported from Bhurtuk, Sikkim

    @JioCare the net speed drops to 0kbps even when showing full network at save location where the speed was excellent few min ago..

  • mohamsuhail
    Mohamed Ali (@mohamsuhail) reported from Gangtok, Sikkim

    @JioCare Jio network is very slow in my location, Sikkim Manipal University, Gangtok, Sikkim. My network no:79085 15865. Last 15 days not able to get proper support. This issue will be not considered in service center, I will be plan to shift the portal.

  • rakeshgnit
    Rakesh Gupta (@rakeshgnit) reported from Gangtok, Sikkim

    Even,I tried few more numbers which are ported to Jio(specially Voda to Jio), same response! The IVR says"THE PERSON YOU ARE TRYING TO REACH, IS UNABLE TO TAKE YOUR CALL AT THE MOMENT,PLEASE TRY LATTER". Can You(BSNL) plz try yourself,So as you can understand the issue! @JioCare

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • s_srj
    S R Jangid (@s_srj) reported

    @JioCare Nobody attended complaint no SR00002KUNJI at Jaipur. Wrong answer. Scheduled 12 to 1 pm today but I’m still waiting to get the results.

  • pawan_airen
    Pawan Airen (@pawan_airen) reported

    @reliancejio @JioCare Airfiber ID : +91-7313140697 ​​Persistent Wi-Fi issues: apps stay unresponsive on AirFiber but run smoothly on mobile data. Ironically, even the MyJio app is failing to open. What a mockery! Please resolve ASAP. ​Video reference attached in the comments.

  • RealTofanOjha
    Toofan Ojha (@RealTofanOjha) reported

    Hello! @JioCare @reliancejio Urgent Request to Restore My Jio Number My Jio number XXXXXXXXXX was asking for re-verification as per government instructions. I first completed the re-verification through the MyJio app, and it showed that the process was successful. However, after some time, it again started asking for re-verification. Then I visited a Jio Service Center and completed the re-verification again. It was also successful there, but the issue continued. On 5 February 2026, my number was completely disconnected. After that, I again visited the service center, and they informed me that the number cannot be reactivated unless a Tag Code is generated. I contacted Reliance Jio customer care, and they told me that I would receive the Tag Code within 24 hours so I could get my SIM reactivated. However, even after waiting more than 24 hours, I have still not received any Tag Code. The company is not providing it, and my number is very important to me. I request immediate help to restore my number as soon as possible.

  • vikaspell
    Vikas Poddar (@vikaspell) reported

    @AadiAchint @reliancejio This is a standard SOP in jio. They kept closing my complain ticket even without resolution. I cancelled my connection with them for this situation. Now I am using competition and much happier.

  • mr_ppsc
    Pawan Pratap Singh Chauhan (@mr_ppsc) reported

    @JioCare @JioCare This is not a one-time outage. There have been multiple outages over the last 2 months, and the service has been highly unreliable. Request you to consider plan extension or compensation/discount for the downtime faced. Please ensure a permanent resolution.

  • mohanish_sahoo
    Mohanish Sahoo (@mohanish_sahoo) reported

    @JioCare Are you getting training to ignore customer questions!!

  • imeantim
    Antim Soni (@imeantim) reported

    @JioCare Pathetic service from Jio. Jio Fiber down since 30Hrs, no response even after repeated complaints. Customers deserve better than this negligence. Fix this NOW. @reliancejio

  • TeslaRaghav
    Phani Raghav (@TeslaRaghav) reported

    @JioCare May I know the service request details? One of your executives said that it's been raised on 16th April and one more said it's raised on 29th after multiple follow-ups. It's been more than 3 weeks since the cancellation request was raised. When can I expect a full refund?

  • Ayushishm
    Ayush (@Ayushishm) reported

    Today is the last day of my JioFiber subscription @reliancejio @JioCare. My JioFiber service request has been rescheduled again and again for the last 3 days. I’m going to tear apart my JioFiber box tomorrow and make sure that nobody around my home has a subscription. Request ID: SR00002KSNJM"

  • skyeakku
    Akash Purohit (@skyeakku) reported

    @JioCare no resolution till now