Reliance Jio Outage in Dārjiling, Darjiling, West Bengal

I wish to withdraw my jio fibre postpaid connection, but the customer care support is not helping, when i send them text message they tell me to send email and vice versa. Really disappointing. @reliancejio @JioCare

@JioCare @reliancejio Hi, Recharge by mistake in jio fiber , can I get refund . Pls help in this regard

@JioCare need help with jio fibre 3543560390 I had recharged it but still not active

@JioCare Its not only my Jio number that doesn't work, its for each and every Jio users here. @reliancejio I think the solution is you need to set up a generator by which you can operate your towers when there is no power.

@JioCare this is big concern of entire Jio users in #Sikkim. When the power goes the network drops & you can make a call or use internet until the power is back. @reliancejio Do you have a solution for this? I am sure the networks like vodafone or Airtel their network works fine.

To the @JioCare @reliancejio I am not able to consume good data due to lack of good network. Please fix it quickly Location: dudhia 734217 west bengal

@JioCare @Airtel_Presence Even after repeated complains Jio is least bothered to improve internet speeds and provide indoor network coverage in my area. Therefore I am porting my number from Jio to Airtel. Airtel provides decent internet speeds in my area.

@JioCare Even after repeated complains no increament in internet speeds. Customer care always claiming: Low speed due to high number of internet users from my site. Therefore will be porting my number tomorrow. Why to stay in Jio if other operators provide better speeds?!!

@JioCare The network quality in my location is really bad.

@JioCare @BholendraSing14 You're not of any help! So stop acting up by giving fake assurance. I can well imagine the profit this phone company has made through this crisis. Infuriating!

@JioCare No one has visited yet for the device recovery. Please, now this is getting really annoying. Remember, I placed a simple disconnection request on 1st Jun '22, and my connection disconnected next day. Even then, After that I have placed multiple service request but no relief yet.

Appealing services @_MukeshAmbani @JioCare does your fibre is impacted everyday ?? Customer care representatives refuses to register complaints or to provide Service Request . Disgusting services

@JioCare Dear Customer, This is an update on Service Request number SR00001BVZGM .To work on your service request, more details are required for which we tried contacting you on no. however, we were unable to connect with you. No one reaches out to me and still I get such msgs from Jio.

@JioCare Dear Customer, INSTALLATION Appointment of JioFiber connection along with Set top box with Order Number NO0000M3O96G is scheduled on 05-07-2022 : 10:00:00. You will receive an Order completion code after INSTALLATION.

@JioCare I got a call from your side and was assured that the issue will be fixed by the end of the day then I am calling and calling customer care and the engineer is assigned but he is not coming to the premises, what should I do now? It's been 5 days but still didn't get fixed.

What a poor network you are providing @JioCare 👎👎👎👎👎👎👎👎.

@reliancejio ur apps are not working...specially jio TV...

@JioCare my connection not working for 3 days . No complaint entertained by jio staff. Not even helpline is useful. The engineers telling me the dot have time for service

@JioCare Complaint Details: SR00001BXFA5, JioFixedVoice +911353544548 Description:Connection was working , Fiber was Cut , Tech saying can’t repair/Fix as BOX is far away..JIO TL saying ,we can’t fix it ,so better cancel the connection. What a **** Solution..

Facing problem with my router since 5days & raise request for engineer visit on same day but it has been 5 days no engineer visited,and i am calling & customer care giving fake promises of engineer visit.Request you to resolve issue.Service request no._SR00001BVA4D @JioCare