Reliance Jio Outage in Chromepet, Kancheepuram, State of Tamil Nādu

@JioCare I do no why how many days I have to wait to fix this connection issue then why you are charging for the whole month. Planning to file a case in consumer court against you...

Hi @reliancejio there's something seriously wrong with my WiFi. Every device is able to connect seamlessly except the Mi TV stick in my room. Problem started ever since i renewed subscription a few days ago. Please help?

@JioCare team I had recharged my jio in the month of aug. But almost for 8 continuous days I had network issue. Fault at your end later rectified. My question is since I have not used for 8 days because of your fault, will you extend my due date in sep? Ac no 91 4479677164

@JioCare Today night they will not rectify, damn sure. It will surely postpone tomorrow. And Sunday no one work in the maintenance team, it will again postponed to Monday. #poorservice #Jiofiber

@JioCare This is 3rd time I'm facing the same issue in this month. Poor maintenance work. What kind of maintenance you doing for a month ? continuous disconnection ruin my daily office work. #poorservice

@JioCare Hi team I have raised a query from morning no response as fibre Is down it is work from home .

@JioCare till now no message from anuj see this is what I'm trying to say. The jio support is so terrible #Tamilnadu

@JioCare @Prabu_S_P Do they do it purposefully? Seems based on work allocation they are paid. I faced the same issue 4 months back..they came to Rectify my neighbor line and disturbed mine line

@JioCare @gone_lavan Don't give false statement to the customer

@JioCare any customer service oriented person in Jio can confirm whether you can provide jio dongle till you set my connectivity issue as interim solution since I have already recharged and not using my net for the past one week

@JioCare Thanks but why can't you give a wifi dongle till you resolve the issue. I am using prepaid connection. For the past 6 days I am not using the network even after paying for 28 daya. Will you extend my bill date ?.

@JioCare Again there is no date commitment from your side. Soon means NOTHING for me. If you cannot commit a date it means your team is not confident is managing customer expectation

@JioCare not sure what kind of approval required to get the power supply in the new pole and when my connectivity will be restored. 4 connection in my flat is having issue. I know no resolution will be provided by your team. I will get standard reply, we are looking into it

@JioCare again same story. Engineer came and said issue with the board in the street and this need to be addressed by OM team. Shame on your service. Why the OM is not taking action on this. On top of it, in the new pole there is no power supply

@JioCare now the engineer came and said there is a issue in the pole and they will raise complaint with their O&M team. Not sure when they will act on the compt. Record breaking turn around time by Jio to identify the issue (aldy 6 days). Now I need to wait for other team to act

@JioCare if there is a issue with the jio pole, your service engineer said that I need to raise relocation request so that they change my network connection to another pole within the street. Pls confirm whether do I need to raise a relocation request

@JioCare Thank you Nikita, However who is owning this activity from Jio ? I want Jio to handle this end to end to resolve this quickly cos i don't want to get my productivity impacted - I Pay you on time to and its responsibility to provide the service end to end @reliancejio @JioCare

7982605670 @reliancejio You internet speed worst now days. Don't expect like this.

@JioCare @JioFiberChennai Pathetic service from JIO, it’s been a week and the JIO fiber issue not yet resolved even after repeated complaints, emails, calls & chats. Complaints are closed even before it’s resolved. SR00001DG9TM, SR00001D3C4Y, SR00001D4304, SR00001DF4MJ.

@JioCare But I do not want such rest, it is very bad, suppose if an emergency call is to be made, then first it speaks for 1 minute, then after that the call will take place, then when will I talk @reliancejio #MukeshAmbani

Plz install ur jiofibre service in sector 33 B or n Chandigarh. @JioCare @reliancejio @reliancegroup

@JioCare Still facing issue no solution it's 4 days.... thinking to throw out the jio box outside my premises... I m right @Airtel_Presence

@JioCare No response and no any improvement of network finally ready to porting out my jio number to airtel

@JioCare Let me Get this Straight - So You Mean to Say,JIO Could Not provide or Fix Internet for 15 days,Expect us to pay the Entire Monthly Tariffs & You will Not do any adjustments in the Future Bill? What Business Model is this - We can't give Internet but will charge the customer?

@reliancejio I bought a free trial plan of Jio Fiber and paid Rs. 1500 as a security deposit against it. I was not satisfied with the services so, I requested to terminate the service. It's been a month and still there is no technician to pick the device up from my location.

@reliancejio is there any issue in network? Please mend it asap.

@reliancejio I bought a free trial plan of Jio Fiber and paid Rs. 1500 as a security deposit against it. I was not satisfied with the services so, I requested to terminate the service. It's been a month and still there is no technician to pick the device up from my location.

@JioCare I am having an issue with sending an text sms. No proper resolution from Jio IR support team. I had a chat with Chhavi, he/she tried all the possible still the issue is not solved and chat session was closed in the middle of the discussion. Felt very bad on this.

@JioCare I am having horrible experience in getting refund of my security deposit from Jiofiber at New Delhi. The equipment grab team has been weekened & is no longer under sales team. The persons who installed or are dealing with sales & complaints are reporting helplessness. 9871168391

@JioCare can you please into the same ? Been facing this problem often and yet there’s no permanent solution. PIN code - 400093