1. Home
  2. Companies
  3. Vodafone Idea (Vi)
  4. Salt Lake City, West Bengal
Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Report in Salt Lake City, North 24 Parganas, West Bengal

Why is my Vodafone Idea (Vi) service not working?

Problems detected

Users are reporting problems related to: internet, total blackout and phone.

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Full Outage Map

Problems in the last 24 hours in Salt Lake City, West Bengal

The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Salt Lake City, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Vodafone Idea (Vi)

Vodafone Idea (Vi) is having issues since 02:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 58% Internet (58%)
  • 22% Total Blackout (22%)
  • 17% Phone (17%)
  • 2% E-mail (2%)
  • 1% Wi-fi (1%)

Live Outage Map Near Salt Lake City, West Bengal

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Total Blackout 3 days ago
Kolkata Internet 3 days ago
Kolkata Total Blackout 3 days ago
Kolkata Internet 7 days ago
Kolkata Total Blackout 13 days ago
Kolkata Phone 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports Near Salt Lake City, West Bengal

Latest outage, problems and issue reports in Salt Lake City and nearby locations:

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Vodafone idea is going on providing the same copy paste responses by different executives. When you are not providing any resolution and there is no intent of helping, stop your fake meaningless responses.

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Vodafone Idea talks about 5G but they are least bothered about their customers. No loyalty. No resolution.

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare It only hurts the customer. 5 to 6 different Representative has contacted but they are neither restoring my service nor refunding my money which I paid. Cheating of customer can't be accepted.

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare VI customer care doesn't help their customers. This degradation was bound to happen when Idea became Vodafone Idea. Everything is money, without any human emotions.

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Vodafone Idea has no right to cheat customers and deny basic human rights. VI is not returning the money which I had paid for getting a service which was not given to me. My crusade for justice will continue forever. Don't think that I will remain silent.

  • arneshrao
    Arnesh Rao (@arneshrao) reported from Kolkata, West Bengal

    @ViCustomerCare hey Vi. I've had the same issue twice in the last 3 weeks . I've raised a complaint. "Server unreachable" whenever I try to call someone. Could you have a look at please. DM for details

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Worst or no customer service. Companies like Vodafone idea who exploit their customers can never survive. Idea was better but it is horrible after takeover by Vodafone.

  • VivekMondal10
    Vivek Mondal (@VivekMondal10) reported from Hāora, West Bengal

    @ViCustomerCare vi 4g network is not working properly in my area, pin-711316, It's became very slow. YouTube, Google is not running so slow. I have cleared all browsing data from crome & Google activity but problem is still alive. Please recover the network.

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare I don't understand what law and order we have. If a customer has paid money for some service and the service is not restored, the money won't be returned? Not acceptable

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Please don't give such useless resolutions. This is cheating. You can't return my money because you don't want to. By cheating customer, you will lose many other customers. Everyone should know about my bitter experience.

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Vodafone Idea has no right to cheat customers and deny the basic ask. You cannot digest my money which I had paid to VI for a service which you didn't give. My crusade will continue forever. Don't underestimate a genuine customer.

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Worst service.

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Please don't give such useless resolutions. This is cheating. You can't return my money because you don't want to. By cheating customer, you will lose many other customers. Everyone should know about my bitter experience.

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare We talk about so many things but the basic concern is that Indian companies cheat customers and they take advantage of the Indian consumer laws. Their excuse is that company policies don't allow them to refund customer's money, even when no service was provided.

  • TanmayD56611960
    Tanmay Das (@TanmayD56611960) reported from Kolkata, West Bengal

    @ViCustomerCare I have been getting very bad network in vi for some time now. No network or no internet connection. Looking for a solution to the problem. Thanks

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Thanks Vodafone Idea for not providing any service and not returning my money which I had paid to get service. Unprofessional attitude and zero customer service.

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare There is no point in sending any direct response. Your people are denying returning my money. When they are not restoring service, they should return my money. The money was given to your company for a service, which you are denying. This is against human ethics.

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    Requesting #Vi #Vodafone @ViCustomerCare to provide standalone "service validity" with data packs; I use 1 Vf SIM exclusively for data, will have to drop it in view of tariff hikes.

  • souravsg
    Sourav Sengupta (@souravsg) reported from Kolkata, West Bengal

    @ViCustomerCare False promises being made by your retention team to prevent me from porting out of Vodafone. Pl note that I was told by retention team that fraudulent charges on my bill would be waived. However 24 hrs later I get a call from customer care saying they won't be.

  • VaskarD38118236
    Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal

    @ViCustomerCare Vodafone Idea, please do some homework. If you really want to provide a resolution to a customer, you can. But the important question is that are you at all interested? Customer satisfaction and service is zero.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • MastrAnkit
    Ankit khanna (@MastrAnkit) reported

    @ViCustomerCare Hi I am following up regarding a complaint on your tweeter messenger. But I am being asked the same question again and again and no one is reverting now also. My Pack will expire in 5 days. Can you expedite?

  • rsrjbi
    r (@rsrjbi) reported

    @ViCustomerCare Your service is horrible it's been more then 5days my matter is still not solved I will now to port to some other network surly

  • Sandeep_Ku10
    Sandeep Kumar (@Sandeep_Ku10) reported

    @ViCustomerCare @reliancejio @airtelindia please help me with MNP process as Vodafone does not seem to care about customers

  • Divyesh39632878
    RJ Gems & Jewels (@Divyesh39632878) reported

    @ViCustomerCare Your turms and conditions is ******* crazy. If you by mistake send any one recharge then vi has no option cancel process within an hour so it's sham on vi. It's far better The service is jio.

  • rsrjbi
    r (@rsrjbi) reported

    @ViCustomerCare I m proting to @airtelindia which have good customer support bye bye @ViCustomerCare

  • BirbalRam99
    Birbal ram bhambhu (@BirbalRam99) reported

    @VodafoneGroup @ViCustomerCare @jagograhakjago RAJ-V01151336440. Flash deactivation request failed. VI k watsapp pr flash of k liye complaint failed ho rhi h baar baar. Ab me koi call ya MSG krta hu to hr baar ye flash msg aa rhe h. Enko cancel ya save krke aage badhna pdta h.

  • truth7satya
    Swayanshu Satyaprakash (@truth7satya) reported

    @ViCustomerCare With this kind of cheap service don’t expect, any customer will stay with your network

  • AliShai91804099
    Ali Shaikh (@AliShai91804099) reported

    @ViCustomerCare It's been more than a week that you were going to give free callertune, where is it? Or are you fooling the customer

  • AKASHKU00976156
    AKASH KUMAR (@AKASHKU00976156) reported

    @ViCustomerCare my prepaid sim converted on August to postpaid saying that converting it to prepaid is easy , now you are not providing service even I can't use data, so I am from kanpur dehat to convert my sim to prepaid I have to go 80km far to kidwai nagar kanpur

  • Shashan20884053
    Shashank (@Shashan20884053) reported

    @VodafoneGroup @ViCustomerCare Very slow service still no resolution provided for data issue for my postpaid number previously voda fone service was better but now I will have to port