Vodafone Idea (Vi) outages and service status in Salt Lake City, West Bengal
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
- Vodafone Idea (Vi) generated 0 outage signals in the last 24 hours around Salt Lake City, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- Internet (76%)
- Total Blackout (16%)
- Phone (5%)
- Wi-fi (3%)
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours in Salt Lake City, West Bengal
The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Salt Lake City, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 11:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Salt Lake City, West Bengal
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 14 days ago |
|
Kolkata
|
Internet | 14 days ago |
|
Kolkata
|
Internet | 17 days ago |
|
Kolkata
|
Internet | 19 days ago |
|
Kolkata
|
Internet | 22 days ago |
|
Kolkata
|
Total Blackout | 22 days ago |
Community Discussion
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Vodafone Idea (Vi) Issues Reports Near Salt Lake City, West Bengal
Latest outage, problems and issue reports in Salt Lake City and nearby locations:
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Ranjit Rajak (@RanjitR34961798) reported from Kolkata, West Bengal@ViCustomerCare Now when I called him at 6:30 pm to inquiry for my sims, I was told it will not be delivered today as they won't be able to come and asking me to receive the sims on Monday 26th Sep'2022. Is this your standard of service you give to your customer. Shame on you all
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Dr. Kamaran M K Mondal (@kamaranjnu) reported from Kolkata, West Bengal@ViCustomerCare worst service. Call me and check how many times call drops in a minute.
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West BengalRequesting #Vi #Vodafone @ViCustomerCare to provide standalone "service validity" with data packs; I use 1 Vf SIM exclusively for data, will have to drop it in view of tariff hikes.
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Sharmistha Ghosh Ray (@homeandtheheart) reported from Kolkata, West Bengal@ViCustomerCare I got an sms in Jan 2022 sauing my Amazon prime subscription would be renewed for Rs1k. I agreed. The very nxt day, another sms announced that it was renewed for Rs1499. I immediately requested Vodafone to cancel it. T
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Arun Gupt@ (@Shree100112) reported from Hāora, West BengalIt's been almost 3 months and the complain has not yet solved, multiple complains has been given for the 3rd class Volte service given by @ViCustomerCare
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Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal@ViCustomerCare Please don't give such useless resolutions. This is cheating. You can't return my money because you don't want to. By cheating customer, you will lose many other customers. Everyone should know about my bitter experience.
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Aηαηd Singh (@i_anand7) reported from Hāora, West Bengal@ViCustomerCare @ViBusinessIndia I have not yet received any resolution despite already paying the bill. You are asking me to pay the bill again will the link provided but even if I try it shows my number is not VI. I am very disappointed.. DO NOT USE VI
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Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal@ViCustomerCare Vodafone Idea has no right to cheat customers and deny basic human rights. VI is not returning the money which I had paid for getting a service which was not given to me. My crusade for justice will continue forever. Don't think that I will remain silent.
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Prasun Bhattacharjee🇮🇳 (@Prasun6official) reported from Kolkata, West Bengal@Airtel_Presence we have two prepaid and one postpaid connection of airtel in our house. Their internet connection is so poor that it's becoming hard to sustain. But my mother has @ViCustomerCare service which is the only stable connection now. Should we leave Airtel?
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SANTOSH13579 (@SANTOSH1357911) reported from Pānchuria, West Bengal@ViCustomerCare Concerned raised last week... till date no resolution. It clearly shows your level of customer satisfaction. But raising multiple queries you are simply buying time to add up more delay and irritate your customers paying their hard earned money for your fake monthly postpaid bill
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Francis Avishek Roy (@FrancisAvishek) reported from Hāora, West Bengal@ViCustomerCare @TRAI @MIB_India What is the Minimum recharge plan for VI to send Outgoing SMS? By 99 plan are you allowing customer to send sms? According to #TRAI rule all company have min rech plan. VI charged high with low network quality. Need monitoring. #VIpricehike
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Rajib Ghosh (@RAJIBGH38) reported from Kolkata, West Bengal@ViCustomerCare Ask ur network team to answer me that why my phone is working fine with other 4G towers and just 8 minutes away from my home under different 4G tower and why the problem is limited to only my area surrounding my home outdoor and indoor both?
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Ritobroto Banerjee (@ritorbandco) reported from Kolkata, West Bengal@ViCustomerCare for the last few days 4gb/day finishing by afternoon while it used to last a whole day previously. Any problem with the network?
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Vaskar Das (@VaskarD38118236) reported from Kolkata, West Bengal@ViCustomerCare It only hurts the customer. 5 to 6 different Representative has contacted but they are neither restoring my service nor refunding my money which I paid. Cheating of customer can't be accepted.
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Sayan Dey (@sayan_dey) reported from Pānchuria, West Bengal@ViCustomerCare I am facing a repeated issue while trying to access a selected few sites/apps from vi network, which are not opening. Please note that these apps are working fine on other networks. Could you please check this ASAP, as it is hampering my work?
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Sourav Sengupta (@souravsg) reported from Kolkata, West Bengal@ViCustomerCare False promises being made by your retention team to prevent me from porting out of Vodafone. Pl note that I was told by retention team that fraudulent charges on my bill would be waived. However 24 hrs later I get a call from customer care saying they won't be.
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Soumalya Roy (@Soumalyaroy25) reported from Kolkata, West Bengal@ViCustomerCare I have already raised a complain previously, but still facing the same network error, network issue. I had already recharged for 1 yr, I'm srry that I have to port my connection. 15 yrs, that im using hutch then vodafone.
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Sagarnil Basu Roy সাগরনীল বসু রায় ساگرنیل بسو را (@BasuRoySagarnil) reported from Kolkata, West Bengal@ViCustomerCare Replied to Firoz in personal message box, but knowing and accepting you guys will not going to solve the issue, except bothering me asking some silly and redundant queries. Don't call me, send texts please.
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Tanmay Das (@TanmayD56611960) reported from Kolkata, West Bengal@ViCustomerCare I have been getting very bad network in vi for some time now. No network or no internet connection. Looking for a solution to the problem. Thanks
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Soumyadip (@soumyadipcesc) reported from Kolkata, West Bengal@VodafoneIN disappointed with ur customer executive response and behaviour against reference number C003-83785562612.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare subscription and activation records lies with Vi, not the customer. Also, instead of asking me to prove that I did not use the service, please check your own system records and verify whether I actually used Vi Movies & TV or watched any content through this subscription.
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Abhay (@measabhay) reported@ViCustomerCare Kindky help me and me recharge offers in vi app i want to recharge my sim 995***1147 Give some offers
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విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare @airtelindia Because of this lack of billing transparency, I have decided to port my existing Vi number to Airtel and switch to Airtel Prepaid. I hope Airtel can provide me with transparent pricing, reliable service, and affordable prepaid plans without unexpected charges.
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విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare Please provide a complete breakup and explanation for these additional charges and clarify why I am being charged ₹862+ when I was promised a ₹399 plan. If this issue is not resolved with a proper explanation, I will have no choice but to port my number to Airtel.
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Ankit Prajapati (@Ankit1799) reported@ViCustomerCare It’s been more than 12 hours, and still no one from your team has responded. Shameful service! In an era of digitalization and technological advancement, it’s disappointing to see customers still being treated with such negligence. is this the way you serve your customer?
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Arvind Pratap Yadav (@iarvindofficial) reported@ViCustomerCare My phone has 5G support, but I'm only getting 3G or 4G speeds. Why is this happening, and when will this problem be fixed? I've been having this problem for a while, and it's still showing 3G speeds. Am I using a free SIM card? And you guys say it's a 30-day recharge,
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Arpit Dubey (@CodeInquisitor) reported@aditiraval @ViCustomerCare @SamsungMobile Please, let us know the solution, update us...
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India “Please delete the number for privacy” = you want the complaint to disappear. The number is the evidence. Disconnect +919953015328 and update here. Stop trying to hide the issue.
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I.Khan(Issac/Isa)🇮🇳 (@Khan_Aizawl) reported@ViCustomerCare Honestly, I don’t want to leave or switch to another network. Your support, behaviour & the way you value & serve a customer are genuinely commendable. Sometimes I feel like I might be the only Vi customer in my area, yet even then, the team has given my issue so much attention.
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Vivek Vinayak Purekar (@Purekar) reported@ViCustomerCare VI is heavily missing customer service. I called up 199 & they said they can not deactivate the no., I will have to visit VI store. We had already gone to VI stores, ane they said to call 199 May because of such things VI is making losses. Time to go back to Airtel.