Reliance Jio outages and service status in Duga, Sikkim
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Duga, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Duga, Sikkim
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Duga, Sikkim and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 13: Problems at Reliance Jio
Reliance Jio is having issues since 11:30 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Duga, Sikkim
Latest outage, problems and issue reports in Duga and nearby locations:
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Multiple Split Personality (@DARE4CARE) reported from Gangtok, Sikkim@JioCare Since Last 3 Days Network Service of Jio is worse, Even 5 Words Update on Facebook takes 13 Minutes.
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Sukanta Panna (@slvsa) reported from Tādong, SikkimMy Jiofi no is 6294728677 @reliancejio.. @JioCare network is very slow.. even now I am using @airtelindia to tweet this.
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Rakesh Gupta (@rakeshgnit) reported from Gangtok, Sikkim@mtazimwarsi @JioCare @JioCare, plz look into the matter and try to resolve the issue asap. Thank You!
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Nitesh R Pradhan (@NiteshRPradhan) reported from Gangtok, SikkimOne rainfall and @reliancejio network goes for a toss in Sikkim. If your network is so fragile why are you even here!?
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BIKRAM PRASAD SAHA (@BIKRAMPRASADS11) reported from Kālimpong, West Bengal@JioCare NO NETWORK OVER HERE. KINDLY RESOLVE THE ISSUE .
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Nitesh R Pradhan (@NiteshRPradhan) reported from Gangtok, SikkimIf service providers can hike all prepaid charges why can’t they increase the number of days in a month to 30 from 28 ? @reliancejio @airtelindia
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Rakesh Gupta (@rakeshgnit) reported from Gangtok, SikkimEven,I tried few more numbers which are ported to Jio(specially Voda to Jio), same response! The IVR says"THE PERSON YOU ARE TRYING TO REACH, IS UNABLE TO TAKE YOUR CALL AT THE MOMENT,PLEASE TRY LATTER". Can You(BSNL) plz try yourself,So as you can understand the issue! @JioCare
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Mohamed Ali (@mohamsuhail) reported from Gangtok, Sikkim@JioCare Jio network is very slow in my location, Sikkim Manipal University, Gangtok, Sikkim. My network no:79085 15865. Last 15 days not able to get proper support. This issue will be not considered in service center, I will be plan to shift the portal.
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Mohamed Ali (@mohamsuhail) reported from Gangtok, Sikkim@drsharmadinesh @JioCare @reliancejio #5G network When will be going to do in our permisess
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Ashis Gupta (@Aasicz) reported from Melli Bāzār, Sikkim@JioCare The network quality in my location is really bad.
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SUBASH MANI SINGH सुबास मणि सिंह (@subashmanisingh) reported from Kālimpong, West BengalAll Telecom companies must revise their tariff for Darjeeling, Sikkim and all Himalayan mountain areas for not providing their service even they are fully paid. My @reliancejio Fibre is down and network is feeble from next month of installation.
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Vyas Vivek Sharma (@vyasvivek) reported from Bhurtuk, Sikkim@JioCare the net speed drops to 0kbps even when showing full network at save location where the speed was excellent few min ago..
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Bishal Garg (@GargBishal) reported from Kālimpong, West Bengal@reliancejio great network jio . Since 2 days i am unable to call from my jio no to bsnl no really great .. i generated port out request i received a call in next 2 mins . But till now i am unable to connect to bsnl no . ******* *** service jio
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SHRESTHA BARUA (@shrestha_barua) reported from Gangtok, SikkimJIO HAS A WORST NETWORK IN GANGTOK & NORTH SIKKIM. INTERNET SERVICE IS NOT AVAILABLE. HACKLED MY OFFER WORK! @_iamsubha @reliancejio @JioCare @JioChat
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Baidyanath Pradhan (@BaidyanathPrad8) reported from Tādong, SikkimDear jio network provider there is no network at all . @JioCare @shivam_bisen
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Manish Kashyap (@_Kasyap_) reported from Gangtok, Sikkim@reliancejio @JioCare I think its high time you guys should have a power backup for you network tower. Whenever there is a power cut the network goes off.. #sikkim #GangtokSikkimIndia
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Bishal Garg (@GargBishal) reported from Kālimpong, West Bengal@reliancejio hope less service simply looting customers money . I m done with ur services . 3 years i am using ur service but now i cant resist ur false committement . Yesterday i generated porting code i rec a call in a fraction of a sec . U promised a lot till now i am unable
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Kumar Gaurav (@gk230896) reported from Mājhitār, Sikkim@JioCare sorry to say it, but the network here is very much poor.. No connectivity as well as call drops too.. Do please look forward to it...
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Nitesh R Pradhan (@NiteshRPradhan) reported from Lingtām, SikkimNetwork of @reliancejio is pathetic in Sikkim these days!
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Manish Kashyap (@_Kasyap_) reported from Gangtok, Sikkim@reliancejio @JioCare I regret porting my sim to @reliancejio .. Facing network problem since very long time and I get no positive response for the customer cares nor my problem gets resolved.. And they call them No.1..
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Anand (@i_amAnant) reported@reliancejio very bad experience with your 5g network.. not working 5G even 2G network also ..now it’s time to convert Jio sim into other sim
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parasuraman R (@parasuramanR4) reported@JioCare Your team itself confirmed low speeds, yet the complaint was closed saying “sufficient bandwidth available.” Issue still persists. Stop template replies and provide an actual fix. Also please confirm the internet speed.???
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Predic Comi (@Predics1) reported@JioCare Jio i have sended the details on dm are you gonna fix it or not
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Yash Raj Tiwari (@yashraj1998) reported@JioCare @JioCare Imagine paying for a 6-month JioFiber plan and then having no internet for 6 days while complaints get auto-rescheduled and closed without visits. After all this, Jio says “no delay in resolution” and refuses compensation for the downtime. Disappointing service.
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swarup chakraborty (@swarupc394236) reportedThe Jio network is available where I live. However, Jio 5G service has not yet been launched here. I request the Jio office to provide 5G services in our village as soon as possible. Location- jagdala Bamongola Malda Pin - 732138 My number --8250902114 @JioCare @reliancejio
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degen/sol (@Mohammed__faeez) reported@JioCare Booked a service request with @JioFiber on 4th May. It’s been 15+ days and still no engineer visit. Pathetic customer service and zero response. Very disappointing experience with Jio Fiber. #JioFiber
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reema patnaik (@rimspat) reported@reliancejio @JioCare such horrible services. First the delivery boy comes without helmet. Then cancels the order without informing. No helmet . No driving license. That's how you work!!! Disgusting. #jiomarttezpur #kiranthomas
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Ankovy (@Ankovy) reported@JioCare this message is a regular feature now, -We are facing a temporary service interruption in your area since 13-05-2026 07:21 PM, services for your Jio AirFiber Service ID 1603588514 may be affected. get resolved by13-05-2026 11:21 PM apologise for the inconvenience
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Monisha Asokan (@monu5515) reported@JioCare Your team confirmed compensation SR & asked me to wait until May 11. However, validity extension for the 4days outage is still pending and the ₹260 recharge expense remains unresolved. Requesting proper resolution for SR00002KQUX2.@DoT_India @reliancejio #CustomerRights
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kaushal pandya (@kaushalp09) reported@JioCare. jio fiber not working from many days.seems fiber cable broken pl arrange to attend on high priority Details in DM