Reliance Jio outages and service status in Gortutwa, Uttar Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Gortutwa, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Gortutwa, Uttar Pradesh
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Gortutwa, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 1: Problems at Reliance Jio
Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
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Reliance Jio Issues Reports Near Gortutwa, Uttar Pradesh
Latest outage, problems and issue reports in Gortutwa and nearby locations:
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A N Lal (@anarayanlal) reported from Nawāgaon, Uttar PradeshI am a old Customer of Jio network. Six connections are used by by close family members. First time in 3-4 years I stopped to recharge & planning to port in another network due to hopeless services.@JioCare
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Shubham Modanwal (@ShubhamMirzapur) reported from Nawāgaon, Uttar PradeshFor the last 2 years, the customer care is also constantly saying that work is being done on the network in your area, as if you have got written that you have to say this🤣🤣. My jio number is - 8707710076 @reliancejio @JioCare @TRAI
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रवि सरोज (@ravisaroj2300) reported from Nawāgaon, Uttar Pradesh@JioCare Said that you will give 4G speed and you are giving more than 2G, all your plans are useless on 2 GB. Day Sala Net is running so bad that 500 mb will run all day. That is enough.
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VIKASH JAISWAL (@vikashgladoo) reported from Natwa, Uttar Pradesh@JioCare @reliancejio Worst network speed as it's not downloading any small file. It's giving in background that downloading 3 files since yesterday . Kindly check internet connectivity speed and confirm back once error is ratified permanently. Regards Vikash Jaiswal 8318114687
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Er. Navneet Srivastava (@navi_official94) reported from Nawāgaon, Uttar Pradesh@JioCare Your social media, call centre, tech support, onsite tech everyone sucks.
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Suraj (@Suraj494) reported from Nawāgaon, Uttar Pradesh@JioCare i have network prblm. Plz resolve it. #iamwithjio
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KHAN EMAM (@EmamRaza) reported from Nawāgaon, Uttar Pradesh@JioCare What are you talking about? Sir, I am not talking about single handsets. I have attached a survey with it.The problem of all people is the same in our area. Network discontinuity
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Pavan Kumar (@PavanKu91831252) reported from Nawāgaon, Uttar PradeshJio net speed is very slow @JioCare @reliancejio so please lodge complain for same
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R Shubhii (@RShubhii) reported from Nawāgaon, Uttar PradeshAbsolutely..a strongest action should be taken against @JioCare these guyz dont want to talk with their custmors...and dont try to solve network problem issue since last 3 years..jio has always a excuse n they repeat it again and again @PMOIndia @TRAI @HRDMinistry @_DigitalIndia
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RAJKUMAR KANNAUJIYA (@RAJKUMAR43211) reported from Nawāgaon, Uttar PradeshDear @JioCare i complain many times regarding network problem in My village but don't do anything i am complaing continuosly last 2years only wasting My Money now i decided to go in @airtelindia or @VodafoneIN
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Yash Saxena (@YashSaxena3) reported from Nawāgaon, Uttar Pradesh@beingpratham17 @JioCare @reliancejio If you can't resolve the service than close internet services.
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DEV VRAT SINGH (@devvrats) reported from Nawāgaon, Uttar PradeshAgain, worst internet connectivity of @reliancejio @JioCare at this place. Coordinates are (24.9494814, 82.3779496) try to fix this as soon as possible and keep eye on your local staff here.
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brijesh tiwari (@brijesht127) reported from Nawāgaon, Uttar Pradesh@JioCare pls check at this place, very bad network.
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Animesh Singh (@animayshsingh) reported from Nawāgaon, Uttar Pradesh@airtelindia is hands down d worst mobile network provider in India. Can’t recall how many times I’ve complained in d past 3-4 years n everytime I hear d same lame excuse ‘Sir tower upgradation is going on in your area’ When the lockdown gets over I’m switching to @reliancejio
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Abhimanyu (@Abhiman22202204) reported from Nawāgaon, Uttar Pradesh@JioCare I have been told repeatedly by jio customer service that the internet service will improve within 2-3 months as we are improving our services since last one year. I just want to know when will those 2-3 month is going to happen. #worst4gnetwork
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Atul Kothari, India 🇮🇳 (@AtulKothariIN) reported from Mirzāpur, Uttar PradeshDear @reliancejio are you on ventilator in our location. We are suffering from poor internet in Mirzapur city Budhenath location. When all service were free then we were getting much better internet. @reliancegroup
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RAJKUMAR KANNAUJIYA (@RAJKUMAR43211) reported from Nawāgaon, Uttar Pradesh@reliancejio @JioCare very bad connectivity and slow spped in my area I complaining last two years continuously but nothing done
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RAJKUMAR KANNAUJIYA (@RAJKUMAR43211) reported from Nawāgaon, Uttar Pradeshjio's very bad service in my i complain many times but nothing done @JioCare @reliancejio @TRAI
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Yash Saxena (@YashSaxena3) reported from Nawāgaon, Uttar Pradesh@JioCare @beingpratham17 How can one can't be disappointed... Your Services are worst and day by day they're going More worst..
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Veeranna Babu (@VeerannaBabu) reported@JioCare This is completely unacceptable. You are asking me to pay for a service that has been down for over a month due to an issue on your end, not mine. I will not pay for internet service that was never provided.
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GAGAN (@gaganxn1) reported@JioCare @reliancejio @JioCare Since 17 July, I've waited for booking, then installation, and now even my refund. Your company failed to deliver the service, and now it's failing to refund promptly. This reflects a complete lack of accountability and customer ethics.
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K A Bharadwaj (@bharadwaj_ka) reported@JioCare I have shared details over private message. No engineer ever visited. If this is the case then people will not stick to the service definitely.
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harsh Chauhan (@chauhanthisside) reported@JioCare I also have Airtel Xstream Fiber, but it's been highly unstable with frequent internet drops. Despite multiple complaints over several months, the issue remains unresolved, and I've requested them to disconnect the connection. (3/4)
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AmIt Meher (@iamitmeh) reported@JioCare my JioFiber plan includes Prime Video. After renewal, it was downgraded to Prime Lite. Now I’m asked to pay ₹1,499 to upgrade, despite already paying ₹799 via my Fiber bill. Why not charge only the balance? Your customer support couldn’t explain this either. Pls Check
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Rohit Yadav (@rohitlawan) reported@JioCare Thank you for your response. However, I have been hearing the same assurance for several days, while my issue remains unresolved. My original complaint was raised on 26 July 2026. The engineer visited on 28 July, confirmed that both the IDU and ODU were damaged, replaced only the IDU, and assured me that the ODU would be replaced soon. Instead, my complaint was marked as resolved on 28 July at 10:05 PM without replacing the ODU or restoring my connection. My AirFiber is still not working, and I have been calling customer care every day without any resolution. Please provide a definite timeline for ODU replacement and service restoration instead of generic assurances.
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Rahul Gautam (@ImRaahulGautam) reported@JioCare @reliancejio A customer should never have to wait over a week for a paid internet service to be restored. My JioFiber connection is still inactive despite repeated escalations & missed commitments. Promises without action are not customer support. @JioCare (1/2)
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Suhiti Sheth (@suhiti) reported@JioCare @jagograhakjago For the last 20 days, I've been trying to reach your customer care, but every call ends the same way—an automated message plays and then the call gets disconnected automatically. There is no option to speak to a human.
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K A Bharadwaj (@bharadwaj_ka) reported@JioCare Engineer visit gets scheduled but no one ever visits and it auto assigns. Just look at the date of service request and today.
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VoiceInTheWilderness (@Srikantthatsme) reportedWILL YOU ( JIO) GIVE ME A DISCOUNT FOR THE PERIOD YOU DID NOT GIVE INTERNET SERVICE 30/ 31 JULY 2026 @JioCare