Reliance Jio outages and service status in Kalyani, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Kalyani, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kalyani, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kalyani, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 2: Problems at Reliance Jio
Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Kalyani, West Bengal
Latest outage, problems and issue reports in Kalyani and nearby locations:
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Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Hābra, West Bengal@JioCare Dear @JioCare , I had a chat with your team and they are saying that it may take 6 to 8 months to resolve.. I am using this number from January 2018 if I am not wrong. The problem was from day 1. @JioCare @reliancejio @jio
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Aarup Mondal (@mondal_arup) reported from Hābra, West BengalYou are taking 199 rupees every month, very good thing. You will give the service well. Why is there so much problem on the internet? If you can't provide the service, tell me I will port it to another company. @reliancejio @JioCare
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tonmoy mukherjee (@urfriendtoton) reported from Kalyani, West Bengal@JioCare dear jio team I need the invoice of my last recharge of 401 I made on 26th August, it's not appearing in myjio app Pls help to provide the same
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Arnab Sadhukhan (@ArnabS17) reported from Kalyani, West BengalVery bad experience using jio . Internet speed is very slow . Solve the problem @JioCare @reliancejio . Even the Airtel is better than Jio . @Airtel_Presence @DoT_India
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Saheb (@SahebGhosh_pupu) reported from Hugli, West BengalPathetic network coverage here in my address Rameshwarpur Uttar Para Pandua Hooghly 712152 Need urgent solutions it’s a indoor issue.@reliancejio we are not getting the VoLTE facility.
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Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Khasdelpur, West BengalReliance Jio Mobile Internet network not working like 4G. We are suffering from last 2 yeas. All time customer care is saying like we need to build one tower. @jio @JioCare @reliancejio Kindly do the needful or suggest an alternative for our local area jio subscribers.
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sourav. parambua@gmail.com (@SParambua) reported from Hugli, West Bengal@reliancejio I am sourav Ghosh I leave in a village my village name is parambua it's situated in west bengal dist hooghly I complain several time of jio network speed last one year but no improvement of your network if you look into this matter I am thank full to your team
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Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Hābra, West Bengal@JioCare My Jio No is 9875484373 & Alternative number is 9333619307. Address-1041, A. G. Colony, Near Sishu Vidyamandir School. PO - Maniktala - 743263. Dist-24PGS North. Problem facing Very Very Slow Mobile Internet Network in my area. @reliancejio @JioCare @jio
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mondal (@susovan_mandal) reported from Hābra, West Bengal@JioCare @reliancejio @AmbaniTina in this situation you can give your customer double data. Already many state now lock down. We are in home and feeling bored. Hope you can understand our situation.
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Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal@JioCare I brought a jio phone under Diwali offer But after using 7 days the phone facing so much problems like hang, overheating, malfunction and not working switches This is a worst 😥😥😥 phone I have ever seen Thank God i don't purchase jio phone 2 or 3 then it's a more pain
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Malay Das (@mdas89) reported from Kalyani, West Bengal@manjudbhatIN @JioCare @DoT_India Yeah True. They should also get a lesson like Airtel and Vodafone. That might change the attitude towards customer.
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Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal@reliancejio @exploreIMC It's not jio 4G its 2G. At first improve your 4G service
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Aarup Mondal (@mondal_arup) reported from Hābra, West BengalWhere exactly is your problem?The phone hangs up while talking on the phone.I can't use the internet properly. It's too late to upload, before the baby is delivered. I complained about this for the second time.If the problem is not solved, then I will be forced to port. @JioCare
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Tuhindhali (@tuhindhali) reported from Hābra, West BengalI have been looking for a @reliancejio #fiberconnection for the past six months,it has been found in all areas around my house and aftr consult with compny people in a wide area of our and to no avail.Thn why did @reliancejio show advertise in tv if they won't give service?
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Malay (@d_malay_) reported from Kalyani, West Bengal@JioCare What does at the earliest means? In you last reply you said clearly by 14th May. But now as its not credited you guys are replying at the earliest? How pathetic. I am going to complaint on consumer forum. I don't believe you guys.
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Francis Avishek Roy (@FrancisAvishek) reported from Garifa, West Bengal@JioCare @reliancejio After 3 Years of Continue Use I Decided to Left Jio and Join @airtelindia due to there worst service in Our locality. No action taken after many complains.Where @Airtel_Presence and @VodafoneIN take prompt action after any Customer complain. #Jiodown
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S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal@techtrends90 @JioCare Dont worry, they (@JioCare ) are working tirelessly to improve your services. It may resolve very soon. But unfortunately that SOON never comes 😑
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Ms Bong Fact (@fact_bong) reported from Hābra, West Bengal@reliancejio Jio network is doing worst job in my area at west bengal, it's been around 20 days i didn't have any internet access,jio internet only works during phone calls. I have my exam next month and i had to attend classes online (with mobile internet).Fix it @reliancejio
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Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal@reliancejio bad internet experience ever. a huge company and such a cheap service
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🇮🇳 Suman Ghosh (@suMan_Twi) reported from Chandannagar, West Bengal@reliancejio too slow Internet .......it have taken almost 5 munits to open Twitter.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Vinayak Tripathi (@belikevinayak) reportedHi @reliancejio @JioCare, I was a Jio Fibre user and had requested cancellation just 2 days ago after a detailed conversation with your representative. Since then, I’ve been relentlessly harassed with multiple calls every single day. Despite clearly telling them that I’m shifting cities and have no relatives or friends to transfer the connection to, your team keeps asking the exact same questions in every call: - What’s the issue? - Why do you want to cancel the connection? - Why don’t you relocate the connection instead? - Do you have any relatives? - Can’t you give it to any relative? - Do you have any friends? - Why don’t you transfer it to your friend? etc. etc… This repetitive questioning and complete disregard for my decision is nothing short of extreme mental harassment. Instead of respecting my decision, you’re bombarding me with multiple irrelevant calls and pressuring me to “give it to someone.” This is not called customer retention or business, THIS IS EXTREME MENTAL HARASSMENT. The way your Reliance Jio tele-callers are trained to repeatedly harass and mentally torture customers is shameful and unacceptable! Either train your people properly or stop pretending to care about customer experience. At this rate, you might as well send your employees to physically stand outside every customer’s house and snatch their wallets, and in fact it would actually be less frustrating and painful than this routine mental torture.
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வைஷ்ணு இந்திரா (@vaishnu_dev) reportedThis issue keeps on happening again and again. Is this why we are paying for? @JioCare
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कौटिल्य (@_vanar_) reportedService request no. - SR000039QVT5 What's the update @JioCare
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ArunVeer (@Veer0421) reported@JioCare Wi-Fi is completely down since yesterday
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Vishal Raj Bhatt (@vishalbhatt07) reported@reliancejio Please resolve the issue of no internet, it's been 2 days no solution from your side.
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Dipjyoti Moulick (@mr_moulick) reportedAbsolutely pathetic customer service. @reliancejio has made it nearly impossible to speak to a human customer care executive by forcing customers through an AI agent, even for simple queries. I only wanted information about porting out my number, but there was no way to reach a real person. The irony? The moment I generated a port-out request, I was bombarded with retention calls. So, there are plenty of human agents available when Jio fears losing a customer, but none when a customer genuinely needs support. I currently have two Jio mobile connections and one JioFiber connection. After this experience, I'm seriously considering disconnecting all three. A company that values customers only when they are leaving doesn't deserve their loyalty. If this is Jio's idea of customer service, it has failed completely. Stop hiding behind AI and start providing real human support. Customer retention starts with good service not desperate calls after customers decide to leave.
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tarangam (@tgaams) reported@JioCare Can you please confirm how much time is within technician visit timings? because today is the 3rd day without internet and service was raised on 30 June itself, yet no-one is appointed. very disappointed with your service
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Uma Mahesh (@mahesh557) reported@JioCare @jio_fiber is down in #Hyderabad since morning. Even the jio app > fiber is not working to raise complaint #jiofiber
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mugiwara (@Not_inthe_Kuppi) reported@NavinBiwal @JioCare @JioHotstar I got scammed too. Should file a complaint in consumer court
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Sunny Patel (@sunnyppatel) reported@JioCare Really frustrated with your support team. MyJio app still shows an old fiber connection that shouldn't be there. No one from customer care seems able to fix this simple issue. Can someone actually help me resolve this? #JioDown @reliancejio