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Reliance Jio outages and service status in Kalyani, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Kalyani, including 0 direct reports.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kalyani, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kalyani, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 9: Problems at Reliance Jio

Reliance Jio is having issues since 11:50 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Reliance Jio Issues Reports Near Kalyani, West Bengal

Latest outage, problems and issue reports in Kalyani and nearby locations:

  • SouvikM60964299
    🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal

    @reliancejio @JioCare a generator need to be installed in the tower for stop gap arrangement (location: Sripur, PIN-712514) as during power cut the tower does not deliver signal.

  • kanjilal26
    S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal

    @JioCare I need no help. As I tweeted earlier I don't expect anything from Jio. It was a worst decision to Port to Jio. Which I will rectify after 90 days. Thank you.

  • mondal_arup
    Aarup Mondal (@mondal_arup) reported from Hābra, West Bengal

    @JioCare Dear praveen da, My jio number is 6295277177. I don't have any other number that I can give you. The condition of internet is very bad. I am getting 2 g speed. It seems that the net has gone into a coma.

  • shubham199641
    Shubham Sarkar (@shubham199641) reported from Hābra, West Bengal

    @JioCare I don't know why but some of the apps on my phone including the Google play store, Twitter etc aren't working while I'm connected to my new Jio Fiber connection. Can you please help?

  • mdas89
    Malay Das (@mdas89) reported from Kalyani, West Bengal

    @manjudbhatIN @JioCare @DoT_India Yeah True. They should also get a lesson like Airtel and Vodafone. That might change the attitude towards customer.

  • pritamsen18
    pritam❣️❣️ (@pritamsen18) reported from Hābra, West Bengal

    @reliancejio @JioCare very disappointed with your service. The data speed is slower than a turtle. Contacted your help desk but they're only saying we are still working on it. Facing this issue since last year but still got no solution. I don't know what you guys are working on:(

  • nasiruddin5268
    Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal

    @JioCare bad experience ever seen in internet with this operator

  • SouvikM60964299
    🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal

    @reliancejio please ensure proper 4g network speed instead of upgrading it 5G/6G etc. As network speed is too much poor in my locality though a tower had installed within 30 meter from my house. Moreover signal has not been delivered during power cut due to absence of generator.

  • DipakGh78932316
    Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal

    @JioCare your customer care is worst 😥then your jio phone Don't think I am a new jio customer I am using jio sim in my 4g handset for two years and it working fine But your jio phone is worst

  • kanjilal26
    S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal

    @JioCare Not getting proper indoor coverage, as well as Internet speed at my location. Tried calling your customer care. But it was useless.

  • DipakGh78932316
    Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal

    @JioCare I brought a jio phone under Diwali offer But after using 7 days the phone facing so much problems like hang, overheating, malfunction and not working switches This is a worst 😥😥😥 phone I have ever seen Thank God i don't purchase jio phone 2 or 3 then it's a more pain

  • urfriendtoton
    tonmoy mukherjee (@urfriendtoton) reported from Kalyani, West Bengal

    @JioCare dear jio team I need the invoice of my last recharge of 401 I made on 26th August, it's not appearing in myjio app Pls help to provide the same

  • d_malay_
    Malay (@d_malay_) reported from Kalyani, West Bengal

    @JioCare What does at the earliest means? In you last reply you said clearly by 14th May. But now as its not credited you guys are replying at the earliest? How pathetic. I am going to complaint on consumer forum. I don't believe you guys.

  • ArnabS17
    Arnab Sadhukhan (@ArnabS17) reported from Kalyani, West Bengal

    Very bad experience using jio . Internet speed is very slow . Solve the problem @JioCare @reliancejio . Even the Airtel is better than Jio . @Airtel_Presence @DoT_India

  • kiran_s_das
    Kiran Sankar Das (@kiran_s_das) reported from Kānpur, West Bengal

    @reliancejio total shit!! It was a great mistake port out from @airtelindia. Shit!!!

  • kanjilal26
    S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal

    @JioCare @uditajoshi22 I already have a Jio connection which is more than pathetic. Ported my other Vi number to Jio. But now i feel I had done a mistake. Vi do have worst speed but thats temporary which is resolved now. But Jio its worst.

  • myselfdibyendu
    Dibyendu Swar (@myselfdibyendu) reported from Hābra, West Bengal

    @GooglePayIndia few prepared plans are not coming during recharge. Eg. 395. This plan is currently available. Unable to recharge using gpay.. @JioCare please fix it...

  • m_das89
    Malay D. (@m_das89) reported from Kalyani, West Bengal

    @JioCare hey I got a sms from Jio asking for eRefund for postpaid security deposit. While giving the bank details I am asked to attach Cancelled Cheque. But my bank account don't have Cheque book. Can you please help how to submit the details?

  • susovan_mandal
    mondal (@susovan_mandal) reported from Hābra, West Bengal

    @JioCare @reliancejio @AmbaniTina in this situation you can give your customer double data. Already many state now lock down. We are in home and feeling bored. Hope you can understand our situation.

  • fact_bong
    Ms Bong Fact (@fact_bong) reported from Hābra, West Bengal

    @reliancejio Jio network is doing worst job in my area at west bengal, it's been around 20 days i didn't have any internet access,jio internet only works during phone calls. I have my exam next month and i had to attend classes online (with mobile internet).Fix it @reliancejio

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • mithleshsharma
    Mithlesh R 🇮🇳 (@mithleshsharma) reported

    @JioCare Team, please raise a cancellation request and refund the money. Ur sales team is a fraud.. cancel it Never suggest anyone to use Joi services.

  • AmitKumar_07_
    November (@AmitKumar_07_) reported

    If failing to disconnect the service and collecting the fiber box ,I won't think twice to throw it away after a week. @JioCare

  • iRajuSingh_
    Raju Singh (@iRajuSingh_) reported

    @JioCare When you are going to resolve the issue ??

  • rbharadwaj16
    rbharadwaj16 (@rbharadwaj16) reported

    @JioCare, msging you on private DM isn’t helping the matter. You are just replying in loop without any real help. The issue is clear, either give me an active Fiber connection or give my money back that you have already taken. Simple. This has been a nightmare of an issue @TRAI

  • SurajVe18206216
    Suraj Verma (@SurajVe18206216) reported

    @JioCare @JioCare @reliancejio It is still pending....how much time will be needed to fix...everyday they say it will be fixed today and no engineer show up on that day. It's 4th day now. Don't ever purchase JioFiber...they have worst after sales service.

  • withrishi_
    Rishi Kumar (@withrishi_) reported

    Dear @JioCare, let alone 5G, there are issues with the 4G network in our area, and we are facing slow speeds. Please resolve these issues.

  • yashvashishth3
    yash vashishtha (@yashvashishth3) reported

    @reliancejio @JioCare @jio_fiber Please register this as a formal complaint and give me the complaint/service-request number. I also want this escalated to a senior technical team and a field engineer.

  • AlokPan11256306
    Khabren24_Alok ji (@AlokPan11256306) reported

    @JioCare This problem persists 24/7; it is not limited to any specific time. We have been consistently reporting it.

  • ayush_mohan17
    Ayush Mohan (@ayush_mohan17) reported

    @reliancejio @reliancejiocare SR00003CZIZZ — Service complaint raised on 2 Aug, and it’s been a week with no resolution. One engineer visited but refused to fix the issue and instead tried selling AirFiber. My work has completely stopped, and customer care isn’t helping.

  • mithleshsharma
    Mithlesh R 🇮🇳 (@mithleshsharma) reported

    @JioCare Team, please raise a cancellation request and refund the money. Ur sales team is a fraud.. cancel it