Reliance Jio outages and service status in Kalyani, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Kalyani, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kalyani, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kalyani, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 8: Problems at Reliance Jio
Reliance Jio is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kalyani, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Hugli.
Community Discussion
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Reliance Jio Issues Reports Near Kalyani, West Bengal
Latest outage, problems and issue reports in Kalyani and nearby locations:
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S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal@JioCare @uditajoshi22 I already have a Jio connection which is more than pathetic. Ported my other Vi number to Jio. But now i feel I had done a mistake. Vi do have worst speed but thats temporary which is resolved now. But Jio its worst.
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🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal@reliancejio @JioCare a generator need to be installed in the tower for stop gap arrangement (location: Sripur, PIN-712514) as during power cut the tower does not deliver signal.
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Raju (@RajuWhocares) reported from Kalyani, West Bengal@reliancejio There is no mobile network for last 3 days between 17.30 hrs. to 22.00 hrs. Area : ITI More, Kalyani. Pin 741235. Please check..
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Kiran Sankar Das (@kiran_s_das) reported from Kānpur, West Bengal@reliancejio total shit!! It was a great mistake port out from @airtelindia. Shit!!!
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Aarup Mondal (@mondal_arup) reported from Hābra, West BengalWhere exactly is your problem?The phone hangs up while talking on the phone.I can't use the internet properly. It's too late to upload, before the baby is delivered. I complained about this for the second time.If the problem is not solved, then I will be forced to port. @JioCare
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🇮🇳 Suman Ghosh (@suMan_Twi) reported from Chandannagar, West Bengal@reliancejio too slow Internet .......it have taken almost 5 munits to open Twitter.
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Malay D. (@m_das89) reported from Kalyani, West Bengal@JioCare hey I got a sms from Jio asking for eRefund for postpaid security deposit. While giving the bank details I am asked to attach Cancelled Cheque. But my bank account don't have Cheque book. Can you please help how to submit the details?
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Raja Panti (@RajaPan19952897) reported from Kalyani, West Bengal@JioCare Still now buffering .. solve this 7872107435 Name=debasis de.vill =ganguria word no 5.haringhata municipality .. dist =nadia. Pin =741249 west bengal . Sir please improve net speed please evend oes not open a Google page please help me sir.. improve my net speed
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Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal@JioCare your customer care is worst 😥then your jio phone Don't think I am a new jio customer I am using jio sim in my 4g handset for two years and it working fine But your jio phone is worst
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Malay Das (@mdas89) reported from Kalyani, West Bengal@manjudbhatIN @JioCare @DoT_India Yeah True. They should also get a lesson like Airtel and Vodafone. That might change the attitude towards customer.
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Ms Bong Fact (@fact_bong) reported from Hābra, West Bengal@reliancejio Jio network is doing worst job in my area at west bengal, it's been around 20 days i didn't have any internet access,jio internet only works during phone calls. I have my exam next month and i had to attend classes online (with mobile internet).Fix it @reliancejio
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Tuhindhali (@tuhindhali) reported from Hābra, West BengalI have been looking for a @reliancejio #fiberconnection for the past six months,it has been found in all areas around my house and aftr consult with compny people in a wide area of our and to no avail.Thn why did @reliancejio show advertise in tv if they won't give service?
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Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Khasdelpur, West BengalReliance Jio Mobile Internet network not working like 4G. We are suffering from last 2 yeas. All time customer care is saying like we need to build one tower. @jio @JioCare @reliancejio Kindly do the needful or suggest an alternative for our local area jio subscribers.
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S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal@JioCare Not getting proper indoor coverage, as well as Internet speed at my location. Tried calling your customer care. But it was useless.
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S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal@techtrends90 @JioCare Dont worry, they (@JioCare ) are working tirelessly to improve your services. It may resolve very soon. But unfortunately that SOON never comes 😑
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MOYUKH DAS (@MOYUKHDAS) reported from Kalyani, West Bengal@Ei_Samay @reliancejio conditions too poor
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Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Hābra, West Bengal@JioCare Dear @JioCare , I had a chat with your team and they are saying that it may take 6 to 8 months to resolve.. I am using this number from January 2018 if I am not wrong. The problem was from day 1. @JioCare @reliancejio @jio
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🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal@reliancejio @JioCare please ensure proper 4g network speed. Network speed is too much poor in my locality though a tower had installed within 30 meter from my house. Moreover signal has not been delivered during power cut due to absence of generator.
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Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Hābra, West Bengal@JioCare Dear @JioCare , I just confirmed my family members, they are also facing the same problem. Request you to take an action rather than making note. May be I am just one subscriber, But I am a loyal customer of Jio. @JioCare @reliancejio @jio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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R I S H A V S H A R M A 🍁 (@sharma_rishav_) reportedA telecom provider telling customers to wait years for a fix is astonishing. Taking payments is immediate; solving problems is apparently optional. This is exactly how customer trust gets destroyed. @JioCare
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Samyak (@samyakV1) reported@JioCare what’s up with your customer support system? Why does the call either keep looping through automated options or straight up disconnect before connecting to a real customer care executive? Been trying repeatedly and it’s genuinely impossible to talk to an actual human.
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Kulwant Singh (@kulwantsingh098) reported@JioCare My jio is not working since 5th June evening and your engineer schedule for visit only on 9th June. Disgusting, customer has to wait for 4 days without his fault. Very poor service/response on the part of JIO.
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Sangam patra (@thisissangy) reported@JioCare Is there a customer care number available where I can directly speak to an agent?
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Dusmanta Mahanta (@Dusmanta_m) reported@JioCare Please let me know how long it will take to visit technician to resolve the issues .
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GeoIntel India (@GeoIntel_India) reported@JioCare Dear Team Jio, I am writing to formally escalate the handling of my unresolved network complaints. Mobile Number: 9517183479 Complaint References: SR0000336W5T SR000034KRBD SR000035Y9KN SR000037IPCT Location: Tandauli, Ayodhya, Uttar Pradesh GPS Coordinates: 26.606246, 82.348250 My issue is very simple. Jio officially shows True 5G coverage at my location through its coverage map, customer support systems, WhatsApp support and network checks. However, in actual usage, stable and usable 5G service is not available at my location. Despite multiple complaints and detailed evidence, the issue remains unresolved. I have already provided: • GPS coordinates • Coverage map screenshots • Speed test results • Network screenshots • Multiple complaint references • Details of nearby active towers Instead of a technical resolution, I continue receiving identical template responses mentioning "temporary congestion", with changing timelines of 7, 10, 15 and now even 39 days. More concerning is the complaint handling process itself. Recently, a representative placed only a brief missed call. No meaningful discussion took place. However, immediately afterward I received feedback and complaint-related communications creating the impression that customer contact had been completed and the issue had been attended. My concern is that complaints appear to be processed and feedback requests generated without proper customer interaction or actual resolution. I therefore request: 1. Verification of all call records and call durations related to my complaints. 2. Written confirmation of the actual technical root cause identified by your network team. 3. Confirmation whether 5G is genuinely available and usable at my exact location. 4. Reopening of any complaint closed without actual resolution. 5. Physical verification of the serving tower and network infrastructure in my locality. 6. A clear resolution plan with a realistic timeline instead of repeated generic responses. After several complaints, repeated assurances and multiple escalations, the issue remains exactly the same. I request immediate intervention from the management and appellate team. Regards, Litil Yadav Mobile: 9517183479 Location: Tandauli, Ayodhya, Uttar Pradesh GPS: 26.606246, 82.348250
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Senthil (@VoiceofSenthil) reported@JioFiber My connection has been down for 12 days. Sent 4 emails, called customer care 12+ times, and escalated to the appellate team 3 times. Not a single call from a service engineer. Completely unacceptable. Worst customer service experience ever. #JioFiber @reliancejio
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Birdseye (@Dilip69141568) reported@JioCare @reliancejio it's been more than 5 days since my internet is down and there is no resolution for the complaint. Your customer support is non existent and your Engineer visit to the home keeps getting cancelled.have never seen such pathetic service.
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Vijay Mehta (@vijaymehta1984) reportedBIG SCAM BY JIO? @JioCare @RelianceJioCare failed to deliver the SIM since a month Now. Multiple complain NO Action. How many customers are facing the same issue? Imagine the amount of money they are making. Taking Money without SIM. Think Numbers #Jio #JioCare #ConsumerRights
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Rahul Lal C S (@Rahullalcs) reported@JioCare Hi Durgesh, No SMS containing the delivery executive's name or contact number was received. Kindly check the issue from your end and arrange the delivery of the SIM at the earliest. @reliancejio