Reliance Jio outages and service status in Hugli, West Bengal
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Hugli, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Hugli, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Hugli, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 23: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Hugli, West Bengal
Latest outage, problems and issue reports in Hugli and nearby locations:
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Raja Panti (@RajaPan19952897) reported from Kalyani, West Bengal@JioCare Still now buffering .. solve this 7872107435 Name=debasis de.vill =ganguria word no 5.haringhata municipality .. dist =nadia. Pin =741249 west bengal . Sir please improve net speed please evend oes not open a Google page please help me sir.. improve my net speed
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Kiran Sankar Das (@kiran_s_das) reported from Kānpur, West Bengal@reliancejio total shit!! It was a great mistake port out from @airtelindia. Shit!!!
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Malay (@d_malay_) reported from Kalyani, West Bengal@JioCare What does at the earliest means? In you last reply you said clearly by 14th May. But now as its not credited you guys are replying at the earliest? How pathetic. I am going to complaint on consumer forum. I don't believe you guys.
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MOYUKH DAS (@MOYUKHDAS) reported from Kalyani, West Bengal@Ei_Samay @reliancejio conditions too poor
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sourav. parambua@gmail.com (@SParambua) reported from Hugli, West Bengal@reliancejio I am sourav Ghosh I leave in a village my village name is parambua it's situated in west bengal dist hooghly I complain several time of jio network speed last one year but no improvement of your network if you look into this matter I am thank full to your team
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S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal@JioCare Not getting proper indoor coverage, as well as Internet speed at my location. Tried calling your customer care. But it was useless.
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Saheb (@SahebGhosh_pupu) reported from Hugli, West BengalPathetic network coverage here in my address Rameshwarpur Uttar Para Pandua Hooghly 712152 Need urgent solutions it’s a indoor issue.@reliancejio we are not getting the VoLTE facility.
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tonmoy mukherjee (@urfriendtoton) reported from Kalyani, West Bengal@JioCare dear jio team I've tried many ways,by sending the details through DM,but till now I've not got the invoice of my last recharge 401 on 26th August, need urgent support to get the invoice Pls help
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Malay D. (@m_das89) reported from Kalyani, West Bengal@JioCare hey I got a sms from Jio asking for eRefund for postpaid security deposit. While giving the bank details I am asked to attach Cancelled Cheque. But my bank account don't have Cheque book. Can you please help how to submit the details?
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tonmoy mukherjee (@urfriendtoton) reported from Kalyani, West Bengal@JioCare dear jio team I need the invoice of my last recharge of 401 I made on 26th August, it's not appearing in myjio app Pls help to provide the same
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SubhaJit Sarkar (@tweets_SubhaJit) reported from Jafarpur, West Bengal@reliancejio @JioCare From last few months I try to make a request for Jio Fiber connection in my house. Every month I raised a request. Till now no one contact from the end of Jio. I really want a good broadband connection like Jio Fiber. Please help 🙏
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Mahim Paul (@MahimPaul95) reported from Singur, West Bengal@reliancejio my area, regular basis problem facing internet speed and night 7 PM to 10 PM. I complain customer care. but not solve my problem. customar Care told me high Customar use internet on this side.
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🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal@reliancejio please ensure proper 4g network speed instead of upgrading it 5G/6G etc. As network speed is too much poor in my locality though a tower had installed within 30 meter from my house. Moreover signal has not been delivered during power cut due to absence of generator.
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S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal@techtrends90 @JioCare Dont worry, they (@JioCare ) are working tirelessly to improve your services. It may resolve very soon. But unfortunately that SOON never comes 😑
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Raju (@RajuWhocares) reported from Kalyani, West Bengal@reliancejio There is no mobile network for last 3 days between 17.30 hrs. to 22.00 hrs. Area : ITI More, Kalyani. Pin 741235. Please check..
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Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal@reliancejio bad internet experience ever. a huge company and such a cheap service
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Mahim Paul (@MahimPaul95) reported from Singur, West Bengal@JioCare my location re regular basis, problem face internet service, no speed internet. I complain customer care speed related, but not solve my problem.
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Pradipta Nandy (@pradiptanandy09) reported from Shrīrāmpur, West BengalJio internet connection is going to so slow in my area. Jio give me So bad service. @JioCare @reliancejio
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Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal@JioCare your customer care is worst 😥then your jio phone Don't think I am a new jio customer I am using jio sim in my 4g handset for two years and it working fine But your jio phone is worst
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S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal@JioCare @uditajoshi22 I already have a Jio connection which is more than pathetic. Ported my other Vi number to Jio. But now i feel I had done a mistake. Vi do have worst speed but thats temporary which is resolved now. But Jio its worst.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Revanth x (@svsairevanth) reportedMy experience with @JioAirFiberIN after 2 years of using the service. @reliancejio I’ve been a Jio AirFiber customer for the past 2 years, and unfortunately, my experience has been extremely disappointing. Frequent service outages On average, I experience a major service disruption every 2–3 months, where the internet simply doesn’t work for 4–5 days. Let’s do the math: 24 months ÷ 3 ≈ 8 major outages 8 outages × 4 days = 32 days without internet That’s more than an entire month of paid service lost, yet there has been no compensation for the downtime. Most recently, I was left without internet for 5 consecutive days. Customer support issues 🚩 During area-wide service outages, calling customer care is almost impossible. 🚩 Instead of connecting to an agent, the automated system plays a recorded message saying that due to rain or technical issues, technician visits may take longer, and then disconnects the call. 🚩 After raising a complaint, I still cannot get through to a customer care representative for updates because the calls continue to end with the automated message. This leaves customers with no way to speak to a real person or get any meaningful update on their complaint. Speed concerns I’m subscribed to the 30 Mbps plan. While the MyJio/Home app sometimes reports speeds close to 30 Mbps, independent browser-based speed tests on the same Wi-Fi connection frequently show only 8–15 Mbps, and the real-world experience often feels even slower. Why I don’t think it’s a tower coverage issue The nearest Jio tower is only about 300 meters behind my house. When I switch to Jio 5G mobile data using my Jio SIM from the exact same location, I consistently get 400–500 Mbps. If the tower is capable of delivering those speeds to my phone, why is my AirFiber connection so inconsistent and often much slower than the advertised plan? I’m not asking for unrealistic speeds or special treatment. I’m simply asking for: ✅ Reliable internet service ✅ Reachable customer support during outages ✅ Transparent speed reporting ✅ Fair compensation for prolonged service disruptions
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Pratik Khandagale (@allpratik) reported@preetyprisha @JioCare @JioCare I am facing the same problem on my JioAirFiber since last night. HIGHLY Unstable connection with more than 13% of packet loss and high jitter.
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Deep tweet Expert Kbhai🪳 (@krishnabhai_SS) reported@JioCare why network issues in udaipur rajasthan??
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Prasenjit Marick (@MarickPrasenjit) reported@JioCare Jio data speed at my place (Madhupatna, Cuttack) has fallen down to few kilobyte in last few weeks.This needs rectification immediately. Please see. My number 7537852964
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sandesh kumar (@sandeshkumar20) reportedDisappointing service from Jio.Constant network fluctuations and extremely slow speeds for the past 2-3 months. Requesting immediate technical resolution. @jiocare @reliance Jio @ Mukesh Ambani
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राजीवPundir (@rajivkpundir) reported@JioCare Is there any human support left, or has everything been replaced by bots? I’ve tried the app, AI chatbot, WhatsApp, live chat, and customer care. Every channel sends me through the same endless loop: troubleshoot → feedback → WhatsApp → chatbot → troubleshoot again.
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MP (@mukkipandy) reported@JioCare I have not received any update and resolution on this so far and it’s been 15+ days.
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Wetsuit 2 Suit (@khemraj121) reportedAmazing job, @reliancejio. A little drizzle and 5G drops to almost zero for hours across many parts of #VasaiVirar. No backup when the network fails, but a 1-minute delay in bill payment and calls plus internet are blocked instantly. Great service. 👏 #Jio @TRAI
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santosh singh (@santoshdazy) reportedSince last weak i have wirtten for my network problem i am not getting internet speed at my place but there is no any response from jio. My location cordinates Latitude: 26.340721 / N 26° 20' 26.596'' Longitude: 84.915316 / E 84° 54' 55.136'' @JioCare
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ujjwal gupta (@i_ujjwal20) reported@JioCare @JioCare It’s already been more than 3 days without service. Your engineer visited on 22 July and confirmed the issue is on your network side, not at my home. I was informed the service would be restored within 24 hours, but there has been no resolution.(1/2)