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Reliance Jio outages and service status in Hugli, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Hugli, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Aug 26, 12:11 AM GMT+5:30.
  • 100% Internet (100%)

The latest reports from users having issues in Hugli come from postal codes 712103 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Hugli, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Hugli, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 28: Problems at Reliance Jio

Reliance Jio is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Hugli, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Hugli.

CityProblem TypeReport Time
Hugli Internet 3 days ago

Community Discussion

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Reliance Jio Issues Reports Near Hugli, West Bengal

Latest outage, problems and issue reports in Hugli and nearby locations:

  • Kbr97192798
    Kãbír (@Kbr97192798) reported from Seorāphuli, West Bengal

    @JioCare @reliancejio I recently got a new jio fiber connection in my home . Then I started facing problem in his router, his 4g 2.4 GHz network is not connecting in any device.I talked to customer care about this problem, they are also not helping.

  • SouvikM60964299
    🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal

    @reliancejio please ensure proper 4g network speed instead of upgrading it 5G/6G etc. As network speed is too much poor in my locality though a tower had installed within 30 meter from my house. Moreover signal has not been delivered during power cut due to absence of generator.

  • DipakGh78932316
    Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal

    @JioCare your customer care is worst 😥then your jio phone Don't think I am a new jio customer I am using jio sim in my 4g handset for two years and it working fine But your jio phone is worst

  • kanjilal26
    S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal

    @JioCare I need no help. As I tweeted earlier I don't expect anything from Jio. It was a worst decision to Port to Jio. Which I will rectify after 90 days. Thank you.

  • suMan_Twi
    🇮🇳 Suman Ghosh (@suMan_Twi) reported from Chandannagar, West Bengal

    @reliancejio too slow Internet .......it have taken almost 5 munits to open Twitter.

  • MahimPaul95
    Mahim Paul (@MahimPaul95) reported from Singur, West Bengal

    @reliancejio my area, regular basis problem facing internet speed and night 7 PM to 10 PM. I complain customer care. but not solve my problem. customar Care told me high Customar use internet on this side.

  • SahebGhosh_pupu
    Saheb (@SahebGhosh_pupu) reported from Hugli, West Bengal

    Pathetic network coverage here in my address Rameshwarpur Uttar Para Pandua Hooghly 712152 Need urgent solutions it’s a indoor issue.@reliancejio we are not getting the VoLTE facility.

  • nasiruddin5268
    Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal

    @JioCare bad experience ever seen in internet with this operator

  • SAGNIK429
    SAGNIK CHATTERJEE (@SAGNIK429) reported from Khilkāpur, West Bengal

    @reliancejio I am facing a too much slow speed in my area for last 1.5 months . its not only problem for my Number , all the Jio users of our area is facing this . i have contacted the Customer Care but still its not solved . Plzz Install a Tower nearby us for us . Thnxx

  • urfriendtoton
    tonmoy mukherjee (@urfriendtoton) reported from Kalyani, West Bengal

    @JioCare dear jio team I've tried many ways,by sending the details through DM,but till now I've not got the invoice of my last recharge 401 on 26th August, need urgent support to get the invoice Pls help

  • MahimPaul95
    Mahim Paul (@MahimPaul95) reported from Singur, West Bengal

    @JioCare my location re regular basis, problem face internet service, no speed internet. I complain customer care speed related, but not solve my problem.

  • kanjilal26
    S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal

    @JioCare Not getting proper indoor coverage, as well as Internet speed at my location. Tried calling your customer care. But it was useless.

  • d_malay_
    Malay (@d_malay_) reported from Kalyani, West Bengal

    @JioCare What does at the earliest means? In you last reply you said clearly by 14th May. But now as its not credited you guys are replying at the earliest? How pathetic. I am going to complaint on consumer forum. I don't believe you guys.

  • kanjilal26
    S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal

    @techtrends90 @JioCare Dont worry, they (@JioCare ) are working tirelessly to improve your services. It may resolve very soon. But unfortunately that SOON never comes 😑

  • SouvikM60964299
    🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal

    @reliancejio @JioCare please ensure proper 4g network speed. Network speed is too much poor in my locality though a tower had installed within 30 meter from my house. Moreover signal has not been delivered during power cut due to absence of generator.

  • SParambua
    sourav. parambua@gmail.com (@SParambua) reported from Hugli, West Bengal

    @reliancejio I am sourav Ghosh I leave in a village my village name is parambua it's situated in west bengal dist hooghly I complain several time of jio network speed last one year but no improvement of your network if you look into this matter I am thank full to your team

  • ArnabS17
    Arnab Sadhukhan (@ArnabS17) reported from Kalyani, West Bengal

    Very bad experience using jio . Internet speed is very slow . Solve the problem @JioCare @reliancejio . Even the Airtel is better than Jio . @Airtel_Presence @DoT_India

  • SouvikM60964299
    🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal

    @reliancejio @JioCare a generator need to be installed in the tower for stop gap arrangement (location: Sripur, PIN-712514) as during power cut the tower does not deliver signal.

  • DipakGh78932316
    Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal

    @JioCare I brought a jio phone under Diwali offer But after using 7 days the phone facing so much problems like hang, overheating, malfunction and not working switches This is a worst 😥😥😥 phone I have ever seen Thank God i don't purchase jio phone 2 or 3 then it's a more pain

  • RajaPan19952897
    Raja Panti (@RajaPan19952897) reported from Kalyani, West Bengal

    @JioCare Still now buffering .. solve this 7872107435 Name=debasis de.vill =ganguria word no 5.haringhata municipality .. dist =nadia. Pin =741249 west bengal . Sir please improve net speed please evend oes not open a Google page please help me sir.. improve my net speed

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • sumitsahal
    Sumit Sahal (@sumitsahal) reported

    @JioCare @reliancejio @jio_fiber Engineer visit after 5 days to resolve the issue is this kind of service we expect from Jio or who is responsible for non activation of plan since 19/08/26 to 27/08/26 who will pay for this period as I have recharge for 30 days

  • Tosharanjansahu
    Tosharanjan sahu (@Tosharanjansahu) reported

    @JioCare lots of jio airfiber pending issue nearer Jio Office can’t even provide odu unit shame on u jio

  • mdravish
    Muhammed Ravish (@mdravish) reported

    @reliancejio @reliancejiocare Your JioFiber service has been down for 2 days, and the experience has been pathetic. The network sucks, and your AI bot keeps giving useless automated responses without actually resolving the issue. 2 days without proper service is unacceptable.

  • pratham__2314
    Pratham A S (@pratham__2314) reported

    Tweeted about how good JioFiber's AI support was a few days back. Then this happened. Got JioFiber installed last week. Should've been simple. Wasn't. Agent comes home, quotes ₹2500/month plan, does KYC, I paid ₹2222 proper invoice, all good. Right as he's leaving: "Sir, ₹279 more, it's actually a 2500 plan." Pulls out his personal QR code. "Invoice will come, pay now" I paid. Invoice came. For ₹2222. No sign of the ₹279 anywhere. Called him. New story: "Sir it's the 3+1 months free offer, that ₹279 is for that, invoice will come after 3 months as a voucher in your Jio app." Filed a complaint that evening. Next day, installation guy shows up, does the work. I call the agent again in front of him — same excuse, no invoice, no voucher, "wait 3 months." Asked him to meet near his office in an hour. He hangs up. Calls back 10 min later: "I'll pay you back now, you pay me when the voucher comes." Complaint kept moving. Next day his manager calls, demanding payment proof for the ₹279. Matter resolved. But it took 5-8 calls in a single day to get it sorted. If it's not on the invoice, it's not real. Always ask for the bill before you pay anything extra. @JioCare

  • Khemka_RK
    RKK 🇮🇳 (@Khemka_RK) reported

    @JioCare @reliancejio @AkashMAmbani The service has been down since 05:05 AM on 26 Aug. A similar issue occurred on 16.08.2026, when your technician had informed us that the device appeared to have a problem and advised requesting device replacement if the issue recurred. The same problem has now recurred,

  • kpsiddh
    Kapil Siddh (@kpsiddh) reported

    @JioCare I have brought this issue to your attention several times, but no solution has been provided by you.

  • AvranilDas7
    Avranil Das (@AvranilDas7) reported

    @JioCare i have talked to the customer care they said that both going to expire in same date So at last i have taken 1 month loss I want you to refund the amount i have paid and activate the free one which i got from 3 month recharge for activation Or adjust this free nxt month billing

  • RuhulLa61007047
    Ruhul Laskar Saju ( Modi ka Parivar) (@RuhulLa61007047) reported

    @JioCare @reliancejio Extremely poor Jio network in Bahadurpur, Hailakandi, Assam (788155). 4G/5G shows but internet speed is 0. Daily data is completely wasted. Please fix the tower/network issue immediately. #JioDown #Hailakandi

  • AvranilDas7
    Avranil Das (@AvranilDas7) reported

    @JioCare @JioCare please reverse my refund which i paid unnecessary or if you want you can givfree one month adjustment in next month billing Beacuse i have taken 1 month loss 1050 RS if i didn't get any of this solution

  • gururaghav50
    gururaghavendran (@gururaghav50) reported

    @JioCare JioFiber activated on 17-Aug-2026 stopped working on 27-Aug-2026 (SR00003F5BYE). Due to delay in resolution, 300 cash was collected for a cable cut without any receipt. Connection is working now. Please investigate and refund if the charge was unauthorized