Reliance Jio outages and service status in Kānchrāpāra, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Kānchrāpāra, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (50%)
- Wi-fi (50%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kānchrāpāra, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kānchrāpāra, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 12: Problems at Reliance Jio
Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kānchrāpāra, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Hugli.
| City | Problem Type | Report Time |
|---|---|---|
 Hugli
|
Wi-fi | 10 days ago |
|
Hugli
|
Internet | 25 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Kānchrāpāra, West Bengal
Latest outage, problems and issue reports in Kānchrāpāra and nearby locations:
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Francis Avishek Roy (@FrancisAvishek) reported from Garifa, West Bengal@JioCare @reliancejio After 3 Years of Continue Use I Decided to Left Jio and Join @airtelindia due to there worst service in Our locality. No action taken after many complains.Where @Airtel_Presence and @VodafoneIN take prompt action after any Customer complain. #Jiodown
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S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal@JioCare I need no help. As I tweeted earlier I don't expect anything from Jio. It was a worst decision to Port to Jio. Which I will rectify after 90 days. Thank you.
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Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal@JioCare I brought a jio phone under Diwali offer But after using 7 days the phone facing so much problems like hang, overheating, malfunction and not working switches This is a worst 😥😥😥 phone I have ever seen Thank God i don't purchase jio phone 2 or 3 then it's a more pain
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🇮🇳 Suman Ghosh (@suMan_Twi) reported from Chandannagar, West Bengal@reliancejio too slow Internet .......it have taken almost 5 munits to open Twitter.
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Raju (@RajuWhocares) reported from Kalyani, West Bengal@reliancejio There is no mobile network for last 3 days between 17.30 hrs. to 22.00 hrs. Area : ITI More, Kalyani. Pin 741235. Please check..
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Raja Panti (@RajaPan19952897) reported from Kalyani, West Bengal@JioCare Still now buffering .. solve this 7872107435 Name=debasis de.vill =ganguria word no 5.haringhata municipality .. dist =nadia. Pin =741249 west bengal . Sir please improve net speed please evend oes not open a Google page please help me sir.. improve my net speed
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Malay D. (@m_das89) reported from Kalyani, West Bengal@JioCare hey I got a sms from Jio asking for eRefund for postpaid security deposit. While giving the bank details I am asked to attach Cancelled Cheque. But my bank account don't have Cheque book. Can you please help how to submit the details?
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Saheb (@SahebGhosh_pupu) reported from Hugli, West BengalPathetic network coverage here in my address Rameshwarpur Uttar Para Pandua Hooghly 712152 Need urgent solutions it’s a indoor issue.@reliancejio we are not getting the VoLTE facility.
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S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal@JioCare @uditajoshi22 I already have a Jio connection which is more than pathetic. Ported my other Vi number to Jio. But now i feel I had done a mistake. Vi do have worst speed but thats temporary which is resolved now. But Jio its worst.
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🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal@reliancejio please ensure proper 4g network speed instead of upgrading it 5G/6G etc. As network speed is too much poor in my locality though a tower had installed within 30 meter from my house. Moreover signal has not been delivered during power cut due to absence of generator.
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S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal@techtrends90 @JioCare Dont worry, they (@JioCare ) are working tirelessly to improve your services. It may resolve very soon. But unfortunately that SOON never comes 😑
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sourav. parambua@gmail.com (@SParambua) reported from Hugli, West Bengal@reliancejio I am sourav Ghosh I leave in a village my village name is parambua it's situated in west bengal dist hooghly I complain several time of jio network speed last one year but no improvement of your network if you look into this matter I am thank full to your team
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Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal@JioCare your customer care is worst 😥then your jio phone Don't think I am a new jio customer I am using jio sim in my 4g handset for two years and it working fine But your jio phone is worst
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Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal@reliancejio @exploreIMC It's not jio 4G its 2G. At first improve your 4G service
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🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal@reliancejio @JioCare please ensure proper 4g network speed. Network speed is too much poor in my locality though a tower had installed within 30 meter from my house. Moreover signal has not been delivered during power cut due to absence of generator.
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🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal@reliancejio @JioCare a generator need to be installed in the tower for stop gap arrangement (location: Sripur, PIN-712514) as during power cut the tower does not deliver signal.
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Arnab Sadhukhan (@ArnabS17) reported from Kalyani, West BengalVery bad experience using jio . Internet speed is very slow . Solve the problem @JioCare @reliancejio . Even the Airtel is better than Jio . @Airtel_Presence @DoT_India
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tonmoy mukherjee (@urfriendtoton) reported from Kalyani, West Bengal@JioCare dear jio team I've tried many ways,by sending the details through DM,but till now I've not got the invoice of my last recharge 401 on 26th August, need urgent support to get the invoice Pls help
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Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal@reliancejio bad internet experience ever. a huge company and such a cheap service
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tonmoy mukherjee (@urfriendtoton) reported from Kalyani, West Bengal@JioCare dear jio team I need the invoice of my last recharge of 401 I made on 26th August, it's not appearing in myjio app Pls help to provide the same
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Prakash Pandey (@lawfulview) reportedThe customer care experience at @JioCare has become very bad. Request ID: SR00002KZJ3O No technician visited home for 3 days, yet the status was falsely updated as “Customer not available at home.” Everyone was present at home the entire time, and no call was received.
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JioCare (@JioCare) reported@Saathvikha22013 @reliancejio Hey Saathvikha, we apologize for the inconvenience caused to you. Your complaint has been registered, however, due to system restriction we are unable to confirm the engineer visit date & time. Request you to use the selfcare route to reschedule the engineer visit after (1/3)
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Rishi Thakar (@RishiThakad84l) reported@JioCare I’m not trust your sr no process because of lots of sr no I punched no one solved my problem No one understood my problem and my frustration So visit my location and solved my problem
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abhijith (@abhijithajay98) reported@JioCare My jio air fiber account no is 520168270347. Jio air fiber has the worst service. So pathetic when you call customer care number it gives automated reply saying Experiencing temporary network congestion in your area and disconnects the call without connecting to support.
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Sagar Abbas Naqvi (@AbbasNaqv1) reportedWorst Network and Costomer service ever @JioCare @reliancejio @_MukeshAmbani
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Vijai Anand (@vijaianandn) reported@JioCare @reliancejio Service Request SR0000352NP3 dated 4/5/2026 is still pending for over a week. Jio Fiber wiring is broken & I have no internet. Unable to get any support. Please send technician immediately for quick resolution. Urgent
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Anushree Shinde (@AnushreeShinde6) reported@JioCare SR has been closed without resolution @JioCare
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Harsh Singh🇮🇳 (@meeharshsingh) reportedI am officially canceling my @JioCare AirFiber. Enough is enough. Every month: 10 days of NO internet. Every day: 5 spam emails/SMS demanding bill payment. Your "4-hour resolution" promises are a TOTAL FRAUD. Third-grade support, zero accountability, Come collect your equipment.
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UTKARSH RANJAN (@uranjan996) reported@JioCare Due to the problem I did not have any internet connection on my P.C and my work is getting suffered from last 3 days.
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Gaurav Arora (@Gaurav_ar10) reportedHi @reliancejio wrost experience with jio fibre. Continuesly buffering issue with jio fibre connection no 1336316663.