Reliance Jio outages and service status in Kānpur, West Bengal
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Kānpur, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kānpur, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kānpur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 8: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Kānpur, West Bengal
Latest outage, problems and issue reports in Kānpur and nearby locations:
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🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal@reliancejio @JioCare a generator need to be installed in the tower for stop gap arrangement (location: Sripur, PIN-712514) as during power cut the tower does not deliver signal.
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pritam❣️❣️ (@pritamsen18) reported from Hābra, West Bengal@reliancejio @JioCare very disappointed with your service. The data speed is slower than a turtle. Contacted your help desk but they're only saying we are still working on it. Facing this issue since last year but still got no solution. I don't know what you guys are working on:(
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Shubham Sarkar (@shubham199641) reported from Hābra, West Bengal@JioCare I don't know why but some of the apps on my phone including the Google play store, Twitter etc aren't working while I'm connected to my new Jio Fiber connection. Can you please help?
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Ms Bong Fact (@fact_bong) reported from Hābra, West Bengal@reliancejio Jio network is doing worst job in my area at west bengal, it's been around 20 days i didn't have any internet access,jio internet only works during phone calls. I have my exam next month and i had to attend classes online (with mobile internet).Fix it @reliancejio
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tonmoy mukherjee (@urfriendtoton) reported from Kalyani, West Bengal@JioCare dear jio team I need the invoice of my last recharge of 401 I made on 26th August, it's not appearing in myjio app Pls help to provide the same
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Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal@reliancejio bad internet experience ever. a huge company and such a cheap service
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Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal@JioCare your customer care is worst 😥then your jio phone Don't think I am a new jio customer I am using jio sim in my 4g handset for two years and it working fine But your jio phone is worst
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Aarup Mondal (@mondal_arup) reported from Hābra, West BengalYou are taking 199 rupees every month, very good thing. You will give the service well. Why is there so much problem on the internet? If you can't provide the service, tell me I will port it to another company. @reliancejio @JioCare
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Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Khasdelpur, West BengalReliance Jio Mobile Internet network not working like 4G. We are suffering from last 2 yeas. All time customer care is saying like we need to build one tower. @jio @JioCare @reliancejio Kindly do the needful or suggest an alternative for our local area jio subscribers.
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mondal (@susovan_mandal) reported from Hābra, West Bengal@JioCare @reliancejio @AmbaniTina in this situation you can give your customer double data. Already many state now lock down. We are in home and feeling bored. Hope you can understand our situation.
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Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Hābra, West Bengal@JioCare Dear @JioCare , I just confirmed my family members, they are also facing the same problem. Request you to take an action rather than making note. May be I am just one subscriber, But I am a loyal customer of Jio. @JioCare @reliancejio @jio
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SubhaJit Sarkar (@tweets_SubhaJit) reported from Jafarpur, West Bengal@JioCare Thanks for the reply. But it's a request please try to provide your service in our area as soon as possible.
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S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal@JioCare I need no help. As I tweeted earlier I don't expect anything from Jio. It was a worst decision to Port to Jio. Which I will rectify after 90 days. Thank you.
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Suman Ghoshal (@SumanGhoshal16) reported from Hābra, West BengalThere is no network since last night due to devastating Cyclone #Amphan . The network issue is facing whole 24 Parganas (North),WB. Please do something as Soon as possible @VodafoneIN @Airtel_Presence @JioCare .
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S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal@JioCare @uditajoshi22 I already have a Jio connection which is more than pathetic. Ported my other Vi number to Jio. But now i feel I had done a mistake. Vi do have worst speed but thats temporary which is resolved now. But Jio its worst.
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Raju (@RajuWhocares) reported from Kalyani, West Bengal@reliancejio There is no mobile network for last 3 days between 17.30 hrs. to 22.00 hrs. Area : ITI More, Kalyani. Pin 741235. Please check..
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S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal@techtrends90 @JioCare Dont worry, they (@JioCare ) are working tirelessly to improve your services. It may resolve very soon. But unfortunately that SOON never comes 😑
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Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Hābra, West Bengal@JioCare Dear @JioCare , I had a chat with your team and they are saying that it may take 6 to 8 months to resolve.. I am using this number from January 2018 if I am not wrong. The problem was from day 1. @JioCare @reliancejio @jio
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Raja Panti (@RajaPan19952897) reported from Kalyani, West Bengal@JioCare Still now buffering .. solve this 7872107435 Name=debasis de.vill =ganguria word no 5.haringhata municipality .. dist =nadia. Pin =741249 west bengal . Sir please improve net speed please evend oes not open a Google page please help me sir.. improve my net speed
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Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Hābra, West Bengal@JioCare My Jio No is 9875484373 & Alternative number is 9333619307. Address-1041, A. G. Colony, Near Sishu Vidyamandir School. PO - Maniktala - 743263. Dist-24PGS North. Problem facing Very Very Slow Mobile Internet Network in my area. @reliancejio @JioCare @jio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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akki bishnoi (@Akshit17Bishnoi) reported@JioCare @jio_fiber Please check below status for this as no one is picking call now , seems i got scammed Dear Customer, Thank you for your payment of Rs. 3332.46 against JioFiber/JioAirFiber request No. LR00001E6P9H Ref Transaction ID : 20260706210540000280958558477437613
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Hanu Thellapandla (@hanshu_143) reported@JioCare I'm asking provide the service number and tell me how to check the status of refund process
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சிவசக்தி பழனி (@Sivasakthimech) reported@JioCare lot of time I raise speed issue and not connecting jio airfiber max.. i purchased 100mb plan but I get only 50 and below... Kindly get immediate action on this.. and resolve it ...
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Saurabh S (@saransaaurabh) reported@JioCare Hi - pathetic service from Jio. My internet is down for 4-5 days and no one has come to fix it. Called your 18008969999 at least 15 times and only time slot keeps changing. It was supposed to be fixed today and service engineer assigned was Atul Dixit - mobile 80——-474 who was supposed to fix it before 8:00pm. He called just now to say he cannot come and shall TRY to come tomorrow. With this pathetic customer service, pls cancel my Jio connection
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Imran Mirza (@realimranmirza) reported@JioCare I need solution, not reply, Not raising concern for your reply, I need internet and network issue resolved
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Keshav Singh (@KeshavSingh0001) reported@vishal1ydv @JioCare @reliancejio Bhai, go for airtel Jio is having worst service team, even my wifi isn’t working since it got installed and their service team isn’t responding
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aasim.ahmad() ✪ (@MdAasimAhmad) reported@JioCare As expected, no engineer visit happened yesterday as well and my connection is still down. Only new SRs being created by you @JioCare @reliancejio but no action whatsoever. SR00003ADD4B 6-Jul-2026 12:12 PM SR00003AI0WV 7-Jul-2026 04:13 PM SR00003AJT6H 8-Jul-2026 12:26 AM
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Nirmalya Mishra 🇮🇳 (@nirmalyamishra) reportedWorst experience for eSIM to my Airtel number. Visited twice nearby KIITs store in Bhubaneswar, no skilled people, poor customer service & they feel doing a favour. Now decided to move this number to JIO after staying loyal to Airtel more than 2 decades. @airtelindia @JioCare
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K.V.Gireesh (@VGireesh) reported@JioCare @JioCare @reliancejio - After recent representative call, migrating my cellular network and fiber network to alternative network provider. Good Bye 👋
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Umakant Bhat (@uk2000Bhat) reported@aasishravas @MisraNityanand I wonder why this site does not open in Jio wifi and mobile data.I lodged a complaint but they we couldn't tell why. Opened on Airtel data though. No option but to change service provider.@JioCare