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Reliance Jio

Reliance Jio outages and service status in Kānpur, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Kānpur, including 0 direct reports.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kānpur, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kānpur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 9: Problems at Reliance Jio

Reliance Jio is having issues since 07:10 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Reliance Jio Issues Reports Near Kānpur, West Bengal

Latest outage, problems and issue reports in Kānpur and nearby locations:

  • DipakGh78932316
    Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal

    @JioCare your customer care is worst 😥then your jio phone Don't think I am a new jio customer I am using jio sim in my 4g handset for two years and it working fine But your jio phone is worst

  • MOYUKHDAS
    MOYUKH DAS (@MOYUKHDAS) reported from Kalyani, West Bengal

    @Ei_Samay @reliancejio conditions too poor

  • kamal_mazumdar
    Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Khasdelpur, West Bengal

    Reliance Jio Mobile Internet network not working like 4G. We are suffering from last 2 yeas. All time customer care is saying like we need to build one tower. @jio @JioCare @reliancejio Kindly do the needful or suggest an alternative for our local area jio subscribers.

  • Kbr97192798
    Kãbír (@Kbr97192798) reported from Seorāphuli, West Bengal

    @JioCare @reliancejio I recently got a new jio fiber connection in my home . Then I started facing problem in his router, his 4g 2.4 GHz network is not connecting in any device.I talked to customer care about this problem, they are also not helping.

  • kiran_s_das
    Kiran Sankar Das (@kiran_s_das) reported from Kānpur, West Bengal

    @reliancejio total shit!! It was a great mistake port out from @airtelindia. Shit!!!

  • tuhindhali
    Tuhindhali (@tuhindhali) reported from Hābra, West Bengal

    @JioCare @raunakpurty12 Bad service

  • urfriendtoton
    tonmoy mukherjee (@urfriendtoton) reported from Kalyani, West Bengal

    @JioCare dear jio team I need the invoice of my last recharge of 401 I made on 26th August, it's not appearing in myjio app Pls help to provide the same

  • RajaPan19952897
    Raja Panti (@RajaPan19952897) reported from Kalyani, West Bengal

    @JioCare Still now buffering .. solve this 7872107435 Name=debasis de.vill =ganguria word no 5.haringhata municipality .. dist =nadia. Pin =741249 west bengal . Sir please improve net speed please evend oes not open a Google page please help me sir.. improve my net speed

  • SouvikM60964299
    🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal

    @reliancejio @JioCare please ensure proper 4g network speed. Network speed is too much poor in my locality though a tower had installed within 30 meter from my house. Moreover signal has not been delivered during power cut due to absence of generator.

  • mondal_arup
    Aarup Mondal (@mondal_arup) reported from Hābra, West Bengal

    You are taking 199 rupees every month, very good thing. You will give the service well. Why is there so much problem on the internet? If you can't provide the service, tell me I will port it to another company. @reliancejio @JioCare

  • mondal_arup
    Aarup Mondal (@mondal_arup) reported from Hābra, West Bengal

    Where exactly is your problem?The phone hangs up while talking on the phone.I can't use the internet properly. It's too late to upload, before the baby is delivered. I complained about this for the second time.If the problem is not solved, then I will be forced to port. @JioCare

  • kanjilal26
    S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal

    @JioCare I need no help. As I tweeted earlier I don't expect anything from Jio. It was a worst decision to Port to Jio. Which I will rectify after 90 days. Thank you.

  • kamal_mazumdar
    Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Hābra, West Bengal

    @JioCare Dear @JioCare , I just confirmed my family members, they are also facing the same problem. Request you to take an action rather than making note. May be I am just one subscriber, But I am a loyal customer of Jio. @JioCare @reliancejio @jio

  • myselfdibyendu
    Dibyendu Swar (@myselfdibyendu) reported from Hābra, West Bengal

    @GooglePayIndia few prepared plans are not coming during recharge. Eg. 395. This plan is currently available. Unable to recharge using gpay.. @JioCare please fix it...

  • suMan_Twi
    🇮🇳 Suman Ghosh (@suMan_Twi) reported from Chandannagar, West Bengal

    @reliancejio too slow Internet .......it have taken almost 5 munits to open Twitter.

  • kanjilal26
    S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal

    @JioCare Not getting proper indoor coverage, as well as Internet speed at my location. Tried calling your customer care. But it was useless.

  • fact_bong
    Ms Bong Fact (@fact_bong) reported from Hābra, West Bengal

    @reliancejio Jio network is doing worst job in my area at west bengal, it's been around 20 days i didn't have any internet access,jio internet only works during phone calls. I have my exam next month and i had to attend classes online (with mobile internet).Fix it @reliancejio

  • nasiruddin5268
    Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal

    @reliancejio bad internet experience ever. a huge company and such a cheap service

  • d_malay_
    Malay (@d_malay_) reported from Kalyani, West Bengal

    @JioCare What does at the earliest means? In you last reply you said clearly by 14th May. But now as its not credited you guys are replying at the earliest? How pathetic. I am going to complaint on consumer forum. I don't believe you guys.

  • tweets_SubhaJit
    SubhaJit Sarkar (@tweets_SubhaJit) reported from Jafarpur, West Bengal

    @reliancejio @JioCare From last few months I try to make a request for Jio Fiber connection in my house. Every month I raised a request. Till now no one contact from the end of Jio. I really want a good broadband connection like Jio Fiber. Please help 🙏

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • xenodipesh
    Dipesh Nagpal (@xenodipesh) reported

    @JioCare I'm done with your trash service! Refund my relocation amount. Have been waiting for the installation from a long time... #jiofiber @reliancejio @JioCare

  • saattiisshh
    ICE🚩 (@saattiisshh) reported

    @JioCare ++ query is abt missing service for fourth month which is for 30 days not 23D, as we r only concerned abt first payment made on jio STP installation day. kindly look into my acct and advise accordingly.

  • HarshitS14
    Harshit Shrivastava (@HarshitS14) reported

    @JioCare We aren't jobless to keep waiting around while you cant keep up commitment on scheduled slots! Been over 24hrs and no resolution - you don't give a second extra on internet bill and you've taken over 24 hours from the time - which I actually pay for, including for incompetence

  • shivam431
    CA SHIVAM KHANDELIA (@shivam431) reported

    @JioCare Since Last 2 days my jio fibre connection is offline and no one has attended my complaint. Complete failure of customer service.

  • AkGupta2702
    AK GUPTA (@AkGupta2702) reported

    @reliancejio taking plan for one year and connection is not working from five days . Regularly complaint. Now from call information reach us that our jio fiber is closed from back-end. What the hell . No one to help

  • rushabhpasad
    Rushabh Pasad (@rushabhpasad) reported

    @JioCare Ordered a new Physical SIM on 2/7. After 7 days & multiple follow-ups, no SIM, no resolution. Payment is debited instantly, but there’s no cancel/refund option - you must wait 30 days. Why the forced interest-free use of customers’ money? @DoT_India @jaagograhakjago #Jio

  • sudhir_singh99
    sudhir singh Rathore (@sudhir_singh99) reported

    @JioCare Worst service i have ever seen, nobody visiting the registered address. Complaints are being closed without attending.

  • mitumoradiya
    Mitu Moradiya (@mitumoradiya) reported

    @JioCare If you can't solve my issue then don't be like, your support team only once connects with me for the issue and after that no one even tries to connect or solve issues

  • anuragjain12
    Anurag Jain 🇮🇳 (@anuragjain12) reported

    @reliancejio it's been 3 days there has been no wifi in many flats of our society. There have been false assurances on customer care. During rains there wfh, school from home so no wifi is disrupting lives. We are all planning to shift to Tata Play/Sky. Take action asap.

  • imPratapSingh
    Tej Bahadur Pratap Singh (@imPratapSingh) reported

    @JioCare bad experience with jio care for my wifi services want to relocate the connection but not supported provided by the team