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Reliance Jio

Reliance Jio outages and service status in Kānpur, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Kānpur, including 0 direct reports.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kānpur, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kānpur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 16: Problems at Reliance Jio

Reliance Jio is having issues since 12:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kānpur, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Hugli.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kānpur, West Bengal

Latest outage, problems and issue reports in Kānpur and nearby locations:

  • kiran_s_das
    Kiran Sankar Das (@kiran_s_das) reported from Kānpur, West Bengal

    @reliancejio total shit!! It was a great mistake port out from @airtelindia. Shit!!!

  • susovan_mandal
    mondal (@susovan_mandal) reported from Hābra, West Bengal

    @JioCare @reliancejio @AmbaniTina in this situation you can give your customer double data. Already many state now lock down. We are in home and feeling bored. Hope you can understand our situation.

  • kanjilal26
    S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal

    @techtrends90 @JioCare Dont worry, they (@JioCare ) are working tirelessly to improve your services. It may resolve very soon. But unfortunately that SOON never comes 😑

  • SouvikM60964299
    🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal

    @reliancejio @JioCare a generator need to be installed in the tower for stop gap arrangement (location: Sripur, PIN-712514) as during power cut the tower does not deliver signal.

  • d_malay_
    Malay (@d_malay_) reported from Kalyani, West Bengal

    @JioCare What does at the earliest means? In you last reply you said clearly by 14th May. But now as its not credited you guys are replying at the earliest? How pathetic. I am going to complaint on consumer forum. I don't believe you guys.

  • fact_bong
    Ms Bong Fact (@fact_bong) reported from Hābra, West Bengal

    @reliancejio Jio network is doing worst job in my area at west bengal, it's been around 20 days i didn't have any internet access,jio internet only works during phone calls. I have my exam next month and i had to attend classes online (with mobile internet).Fix it @reliancejio

  • MOYUKHDAS
    MOYUKH DAS (@MOYUKHDAS) reported from Kalyani, West Bengal

    @Ei_Samay @reliancejio conditions too poor

  • kamal_mazumdar
    Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Khasdelpur, West Bengal

    Reliance Jio Mobile Internet network not working like 4G. We are suffering from last 2 yeas. All time customer care is saying like we need to build one tower. @jio @JioCare @reliancejio Kindly do the needful or suggest an alternative for our local area jio subscribers.

  • myselfdibyendu
    Dibyendu Swar (@myselfdibyendu) reported from Hābra, West Bengal

    @GooglePayIndia few prepared plans are not coming during recharge. Eg. 395. This plan is currently available. Unable to recharge using gpay.. @JioCare please fix it...

  • SouvikM60964299
    🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal

    @reliancejio please ensure proper 4g network speed instead of upgrading it 5G/6G etc. As network speed is too much poor in my locality though a tower had installed within 30 meter from my house. Moreover signal has not been delivered during power cut due to absence of generator.

  • tuhindhali
    Tuhindhali (@tuhindhali) reported from Hābra, West Bengal

    @reliancejio BaD service

  • m_das89
    Malay D. (@m_das89) reported from Kalyani, West Bengal

    @JioCare hey I got a sms from Jio asking for eRefund for postpaid security deposit. While giving the bank details I am asked to attach Cancelled Cheque. But my bank account don't have Cheque book. Can you please help how to submit the details?

  • tweets_SubhaJit
    SubhaJit Sarkar (@tweets_SubhaJit) reported from Jafarpur, West Bengal

    @JioCare Thanks for the reply. But it's a request please try to provide your service in our area as soon as possible.

  • mondal_arup
    Aarup Mondal (@mondal_arup) reported from Hābra, West Bengal

    Where exactly is your problem?The phone hangs up while talking on the phone.I can't use the internet properly. It's too late to upload, before the baby is delivered. I complained about this for the second time.If the problem is not solved, then I will be forced to port. @JioCare

  • suMan_Twi
    🇮🇳 Suman Ghosh (@suMan_Twi) reported from Chandannagar, West Bengal

    @reliancejio too slow Internet .......it have taken almost 5 munits to open Twitter.

  • tuhindhali
    Tuhindhali (@tuhindhali) reported from Hābra, West Bengal

    @JioCare @raunakpurty12 Bad service

  • urfriendtoton
    tonmoy mukherjee (@urfriendtoton) reported from Kalyani, West Bengal

    @JioCare dear jio team I need the invoice of my last recharge of 401 I made on 26th August, it's not appearing in myjio app Pls help to provide the same

  • DipakGh78932316
    Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal

    @JioCare your customer care is worst 😥then your jio phone Don't think I am a new jio customer I am using jio sim in my 4g handset for two years and it working fine But your jio phone is worst

  • urfriendtoton
    tonmoy mukherjee (@urfriendtoton) reported from Kalyani, West Bengal

    @JioCare dear jio team I've tried many ways,by sending the details through DM,but till now I've not got the invoice of my last recharge 401 on 26th August, need urgent support to get the invoice Pls help

  • kamal_mazumdar
    Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Hābra, West Bengal

    @JioCare Dear @JioCare , I had a chat with your team and they are saying that it may take 6 to 8 months to resolve.. I am using this number from January 2018 if I am not wrong. The problem was from day 1. @JioCare @reliancejio @jio

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • shubhamsinha277
    Shubham Sinha (@shubhamsinha277) reported

    What is this, Jio? My internet is running so poorly—it feels like 3G. Even after purchasing the ₹999 plan, the internet quality is terrible; it keeps automatically switching from 5G to 4G. @reliancejio @JioCare

  • patelirin
    Patel Irin (@patelirin) reported

    when I clicked on deactivate, no response received. So vi is making customer fool when they want to deactivate any extra services. Really alarming. @reliancejio is master piece. One click and roaming deactivated.

  • kbhushan07
    Krishna Bhushan (@kbhushan07) reported

    @JioCare My Jio Air Fiber not working for a long. I have sent mail to Jio Care many times, but the problem does not resolve. My mobile blocked by customer care or not responded by customer care. Kindly resolve the issue. Worst service of Jio Air Fiber. Kindly refund my amount.

  • AkshayaZenn
    Astro_Saffron (@AkshayaZenn) reported

    @JioCare Till now no resolution ... !!! I'm at home even then service on hold !!!?

  • i_am_kvm
    Kirtivardhan Mishra (@i_am_kvm) reported

    @Venkat_R_ It has partnered with @reliancejio so @Meta services can not be taken down in India. Not until this government is in power. They can't be made accountable even.

  • shubhamsinha277
    Shubham Sinha (@shubhamsinha277) reported

    What is this, Jio? My internet is running so poorly—it feels like 3G. Even after purchasing the ₹999 plan, the internet quality is terrible; it keeps automatically switching from 5G to 4G. @reliancejio @JioCare

  • Iamkarthikbugs
    Karthikeyan Girijanandan (@Iamkarthikbugs) reported

    @JioCare This never happened..

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare Durgesh, I had already raised refund amount issue almost 12 days back but still received partial payment also no detail update or what that SR000038G39V is about & there is no new SR for remaining refund amt pls help 🙏 to bring the better resolution.

  • nsfwF1
    BIOHAZARD ☣️ (@nsfwF1) reported

    @durov @reliancejio have no shame **** service providers but they can do this ***₹ers

  • akashokhani
    Akash okhani (@akashokhani) reported

    @JioCare SR000038JFGZ complaint number , not resolved yet and if i am calling customer care the call does not connect as this complaint is pending how do i contact the customer care for any help ? As the phone does not connect