Reliance Jio outages and service status in Kānpur, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Kānpur, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kānpur, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kānpur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 20: Problems at Reliance Jio
Reliance Jio is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Kānpur, West Bengal
Latest outage, problems and issue reports in Kānpur and nearby locations:
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Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal@reliancejio @exploreIMC It's not jio 4G its 2G. At first improve your 4G service
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Malay Das (@mdas89) reported from Kalyani, West Bengal@manjudbhatIN @JioCare @DoT_India Yeah True. They should also get a lesson like Airtel and Vodafone. That might change the attitude towards customer.
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Malay D. (@m_das89) reported from Kalyani, West Bengal@JioCare hey I got a sms from Jio asking for eRefund for postpaid security deposit. While giving the bank details I am asked to attach Cancelled Cheque. But my bank account don't have Cheque book. Can you please help how to submit the details?
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Aarup Mondal (@mondal_arup) reported from Hābra, West BengalYou are taking 199 rupees every month, very good thing. You will give the service well. Why is there so much problem on the internet? If you can't provide the service, tell me I will port it to another company. @reliancejio @JioCare
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sourav. parambua@gmail.com (@SParambua) reported from Hugli, West Bengal@reliancejio I am sourav Ghosh I leave in a village my village name is parambua it's situated in west bengal dist hooghly I complain several time of jio network speed last one year but no improvement of your network if you look into this matter I am thank full to your team
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S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal@techtrends90 @JioCare Dont worry, they (@JioCare ) are working tirelessly to improve your services. It may resolve very soon. But unfortunately that SOON never comes 😑
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Tuhindhali (@tuhindhali) reported from Hābra, West BengalI have been looking for a @reliancejio #fiberconnection for the past six months,it has been found in all areas around my house and aftr consult with compny people in a wide area of our and to no avail.Thn why did @reliancejio show advertise in tv if they won't give service?
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🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal@reliancejio please ensure proper 4g network speed instead of upgrading it 5G/6G etc. As network speed is too much poor in my locality though a tower had installed within 30 meter from my house. Moreover signal has not been delivered during power cut due to absence of generator.
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tonmoy mukherjee (@urfriendtoton) reported from Kalyani, West Bengal@JioCare dear jio team I need the invoice of my last recharge of 401 I made on 26th August, it's not appearing in myjio app Pls help to provide the same
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Kiran Sankar Das (@kiran_s_das) reported from Kānpur, West Bengal@reliancejio total shit!! It was a great mistake port out from @airtelindia. Shit!!!
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Kãbír (@Kbr97192798) reported from Seorāphuli, West Bengal@JioCare @reliancejio I recently got a new jio fiber connection in my home . Then I started facing problem in his router, his 4g 2.4 GHz network is not connecting in any device.I talked to customer care about this problem, they are also not helping.
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SubhaJit Sarkar (@tweets_SubhaJit) reported from Jafarpur, West Bengal@JioCare Thanks for the reply. But it's a request please try to provide your service in our area as soon as possible.
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Malay (@d_malay_) reported from Kalyani, West Bengal@JioCare What does at the earliest means? In you last reply you said clearly by 14th May. But now as its not credited you guys are replying at the earliest? How pathetic. I am going to complaint on consumer forum. I don't believe you guys.
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S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal@JioCare @uditajoshi22 I already have a Jio connection which is more than pathetic. Ported my other Vi number to Jio. But now i feel I had done a mistake. Vi do have worst speed but thats temporary which is resolved now. But Jio its worst.
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🇮🇳 Suman Ghosh (@suMan_Twi) reported from Chandannagar, West Bengal@reliancejio too slow Internet .......it have taken almost 5 munits to open Twitter.
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pritam❣️❣️ (@pritamsen18) reported from Hābra, West Bengal@reliancejio @JioCare very disappointed with your service. The data speed is slower than a turtle. Contacted your help desk but they're only saying we are still working on it. Facing this issue since last year but still got no solution. I don't know what you guys are working on:(
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Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal@reliancejio bad internet experience ever. a huge company and such a cheap service
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Aarup Mondal (@mondal_arup) reported from Hābra, West Bengal@JioCare Dear praveen da, My jio number is 6295277177. I don't have any other number that I can give you. The condition of internet is very bad. I am getting 2 g speed. It seems that the net has gone into a coma.
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S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal@JioCare Not getting proper indoor coverage, as well as Internet speed at my location. Tried calling your customer care. But it was useless.
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Raja Panti (@RajaPan19952897) reported from Kalyani, West Bengal@JioCare Still now buffering .. solve this 7872107435 Name=debasis de.vill =ganguria word no 5.haringhata municipality .. dist =nadia. Pin =741249 west bengal . Sir please improve net speed please evend oes not open a Google page please help me sir.. improve my net speed
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Bijal (@bijald) reported@JioCare Absolutely appalled by the level of service. I raised a JioFiber relocation request on 16 July. Today is 20 July and not a single person has even come to collect the set-top box, despite charging me ₹1,200 upfront. What’s worse is your customer support is practically inaccessible. Your toll-free number traps customers in endless IVR loops with no option to speak to a human, and chat support is nothing more than canned responses with no accountability. You’ve taken my money but failed to deliver the service. This is unacceptable. If this isn’t resolved immediately, I’ll have no option but to escalate the matter with consumer authorities and share my experience publicly. Resolve this today. #JioFiber #JioCare #CustomerService
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mani (@maninekkalapudi) reported@DattuClay @reliancejio @twilio Oh crap!🫨
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Gursimranjit Singh (@gursimranjit) reported@JioCare It is the exact message I received one and a half hours back. Can any human assistant provide the actual details on the issue?
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Rakesh (@Pinku1302) reported@reliancejio @JioCare from last 7 days internet is not working and 3 times complain raised #3BDUL1 no proper response from #jio no resolution as of now. I have not installed it for showcase it was my mistake to choose #bloody_jio. I should not recharge it for next 90 days.
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Rajveer (@rajveersingh165) reported@jitendraverma__ @JioCare @airtelindia At every controversy people threaten to “switch” the network but no one actually does that.
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Urstruly_gana_dhfm (@gana53871) reported@JioCare Here's the message: @JioCare Zero network coverage inside my hostel room. Unable to make calls or use data. Please fix this! Num: [9494233709] Loc: [Andhra University,north campus,orange hostel,530003 ]
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Himanshu Mishra (@himanshu312017) reportedHey @reliancejio @JioCare @jagograhakjago, I stay in navi mumbai here the network drop has become very common at my place. We have 5 jio sim connections.Spending monthly around 2k and in return I am getting worst services.I do work from home not able to work and lost 1 day of pay
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Anubhav (@anubpattnaik) reportedAbsolutely disgusted by the service and the way your representatives speak. As low as you can go. Horrendous to say the least @JioCare
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My Views (@IGaganReddy2000) reported@reliancejio @JioCare This is the worst thing to cap Jio Air Fiber users with a FUP cap of 1000 GB...!!! It's not ideal now,provide unlimited data or something else...!!! Please do the needful.
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Sandeep Chaudhary (@sandeep91802633) reportedI expect: ✅ A clear explanation for the unnecessary one-week delay. ✅ Compensation for the 6 days during which I paid for a service that was unavailable. I hope Jio takes accountability instead of sending automated replies. @JioCare @reliancejio #JioFiber #JioCare