1. Home
  2. Companies
  3. Reliance Jio
  4. Kānpur
Reliance Jio

Reliance Jio outages and service status in Kānpur, West Bengal

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Kānpur, including 1 direct report.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Aug 26, 12:11 AM GMT+5:30.
  • 100% Internet (100%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kānpur, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kānpur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 26: Problems at Reliance Jio

Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kānpur, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Hugli.

CityProblem TypeReport Time
Hugli Internet 9 hours ago

Nearby cities with recent reports

Hugli

1 recent signals

9 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kānpur, West Bengal

Latest outage, problems and issue reports in Kānpur and nearby locations:

  • kamal_mazumdar
    Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Hābra, West Bengal

    @JioCare Dear @JioCare , I had a chat with your team and they are saying that it may take 6 to 8 months to resolve.. I am using this number from January 2018 if I am not wrong. The problem was from day 1. @JioCare @reliancejio @jio

  • kamal_mazumdar
    Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Hābra, West Bengal

    @JioCare Dear @JioCare , I just confirmed my family members, they are also facing the same problem. Request you to take an action rather than making note. May be I am just one subscriber, But I am a loyal customer of Jio. @JioCare @reliancejio @jio

  • SahebGhosh_pupu
    Saheb (@SahebGhosh_pupu) reported from Hugli, West Bengal

    Pathetic network coverage here in my address Rameshwarpur Uttar Para Pandua Hooghly 712152 Need urgent solutions it’s a indoor issue.@reliancejio we are not getting the VoLTE facility.

  • tuhindhali
    Tuhindhali (@tuhindhali) reported from Hābra, West Bengal

    @JioCare @raunakpurty12 Bad service

  • DipakGh78932316
    Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal

    @JioCare I brought a jio phone under Diwali offer But after using 7 days the phone facing so much problems like hang, overheating, malfunction and not working switches This is a worst 😥😥😥 phone I have ever seen Thank God i don't purchase jio phone 2 or 3 then it's a more pain

  • SouvikM60964299
    🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal

    @reliancejio @JioCare please ensure proper 4g network speed. Network speed is too much poor in my locality though a tower had installed within 30 meter from my house. Moreover signal has not been delivered during power cut due to absence of generator.

  • SParambua
    sourav. parambua@gmail.com (@SParambua) reported from Hugli, West Bengal

    @reliancejio I am sourav Ghosh I leave in a village my village name is parambua it's situated in west bengal dist hooghly I complain several time of jio network speed last one year but no improvement of your network if you look into this matter I am thank full to your team

  • kanjilal26
    S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal

    @JioCare @uditajoshi22 I already have a Jio connection which is more than pathetic. Ported my other Vi number to Jio. But now i feel I had done a mistake. Vi do have worst speed but thats temporary which is resolved now. But Jio its worst.

  • RajaPan19952897
    Raja Panti (@RajaPan19952897) reported from Kalyani, West Bengal

    @JioCare Still now buffering .. solve this 7872107435 Name=debasis de.vill =ganguria word no 5.haringhata municipality .. dist =nadia. Pin =741249 west bengal . Sir please improve net speed please evend oes not open a Google page please help me sir.. improve my net speed

  • suMan_Twi
    🇮🇳 Suman Ghosh (@suMan_Twi) reported from Chandannagar, West Bengal

    @reliancejio too slow Internet .......it have taken almost 5 munits to open Twitter.

  • urfriendtoton
    tonmoy mukherjee (@urfriendtoton) reported from Kalyani, West Bengal

    @JioCare dear jio team I've tried many ways,by sending the details through DM,but till now I've not got the invoice of my last recharge 401 on 26th August, need urgent support to get the invoice Pls help

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Garifa, West Bengal

    @JioCare @reliancejio After 3 Years of Continue Use I Decided to Left Jio and Join @airtelindia due to there worst service in Our locality. No action taken after many complains.Where @Airtel_Presence and @VodafoneIN take prompt action after any Customer complain. #Jiodown

  • myselfdibyendu
    Dibyendu Swar (@myselfdibyendu) reported from Hābra, West Bengal

    @GooglePayIndia few prepared plans are not coming during recharge. Eg. 395. This plan is currently available. Unable to recharge using gpay.. @JioCare please fix it...

  • mondal_arup
    Aarup Mondal (@mondal_arup) reported from Hābra, West Bengal

    Where exactly is your problem?The phone hangs up while talking on the phone.I can't use the internet properly. It's too late to upload, before the baby is delivered. I complained about this for the second time.If the problem is not solved, then I will be forced to port. @JioCare

  • kamal_mazumdar
    Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Hābra, West Bengal

    @JioCare My Jio No is 9875484373 & Alternative number is 9333619307. Address-1041, A. G. Colony, Near Sishu Vidyamandir School. PO - Maniktala - 743263. Dist-24PGS North. Problem facing Very Very Slow Mobile Internet Network in my area. @reliancejio @JioCare @jio

  • kanjilal26
    S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal

    @JioCare I need no help. As I tweeted earlier I don't expect anything from Jio. It was a worst decision to Port to Jio. Which I will rectify after 90 days. Thank you.

  • pritamsen18
    pritam❣️❣️ (@pritamsen18) reported from Hābra, West Bengal

    @reliancejio @JioCare very disappointed with your service. The data speed is slower than a turtle. Contacted your help desk but they're only saying we are still working on it. Facing this issue since last year but still got no solution. I don't know what you guys are working on:(

  • Kbr97192798
    Kãbír (@Kbr97192798) reported from Seorāphuli, West Bengal

    @JioCare @reliancejio I recently got a new jio fiber connection in my home . Then I started facing problem in his router, his 4g 2.4 GHz network is not connecting in any device.I talked to customer care about this problem, they are also not helping.

  • tuhindhali
    Tuhindhali (@tuhindhali) reported from Hābra, West Bengal

    I have been looking for a @reliancejio #fiberconnection for the past six months,it has been found in all areas around my house and aftr consult with compny people in a wide area of ​​our and to no avail.Thn why did @reliancejio show advertise in tv if they won't give service?

  • susovan_mandal
    mondal (@susovan_mandal) reported from Hābra, West Bengal

    @JioCare @reliancejio @AmbaniTina in this situation you can give your customer double data. Already many state now lock down. We are in home and feeling bored. Hope you can understand our situation.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ScorpionPratik
    Mr Stark (@ScorpionPratik) reported

    @JioCare SR NO. SR00002NNMUS State escalation ID : SR0003EXTD7 All your resolution timeline has been failed for both Service requests. It's been more than 36hrs No one came or contacted till now. I want you to raise this issue to Mumbai Head Office of Jio urgently ASAP .

  • Harihar57
    Harihar Nayak (@Harihar57) reported

    @Imadvika1 @JioCare Writing 7 years of trust, but the same network issues never changed. 💔 Time to say goodbye, Jio. @reliancejio

  • DinoWins
    Tinu Varghese (@DinoWins) reported

    @JioCare No reply yet and no solution

  • dilliip
    Dilip Singh (@dilliip) reported

    @JioCare your service is pathetic. @reliancejio is one of the worst service providers ever No commitment to SLAs, such pathetic losers. Just big claims on TV and media nothing more a hollow organisation You folks modify service request without informing customer

  • itsmagical22
    C DATTA (@itsmagical22) reported

    @jiocare the fiber is not working since midnight and it has not yet been restored.

  • 52nd_
    Siddhant S. (@52nd_) reported

    @dave95370 @JioCare Hey, I’ve been facing the same issues. In my case, ive experienced that ag this point, they don’t even care. @JioCare is not bothered on solving the issue, they’ll just give you a default reply here and nothing concrete will happen. It’s so frustrating.

  • The_Randhir
    Randhir Singh (@The_Randhir) reported

    Jio internet in my area is extremely slow and unstable. Despite paying for a high-speed plan, the service is barely usable. @reliancejio , please check the network and tower performance in my area and resolve this issue urgently. We deserve reliable internet for the money we pay.

  • djsattu4
    John Connor⏺ (@djsattu4) reported

    @JioCare i want to talk to customer care executive, but there is no way on your IVR for this, how can a customer connect you?

  • Shoaib_A5
    Shoaib Ansari (@Shoaib_A5) reported

    @reliancejio @JioCare I've been using jio air fiber for years but lately your internet service is getting pathetic day by day so is the customer support. Do something about this morons internet ain't cheap thanks to ghotala bhai @_MukeshAmbani

  • thakkarbansari
    @MavikaaGlobal (@thakkarbansari) reported

    @JioCare "Stop playing drama on social media @reliancejio @JioCare! Your staff abused a customer, gave a bogus net plan, and refused to setup my third-party extender. 15 days and still no apology! #ConsumerRights #WorstCustomerCare"