Reliance Jio outages and service status in Kānpur, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Kānpur, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kānpur, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kānpur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 31: Problems at Reliance Jio
Reliance Jio is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kānpur, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Hugli.
Community Discussion
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Reliance Jio Issues Reports Near Kānpur, West Bengal
Latest outage, problems and issue reports in Kānpur and nearby locations:
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S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal@techtrends90 @JioCare Dont worry, they (@JioCare ) are working tirelessly to improve your services. It may resolve very soon. But unfortunately that SOON never comes 😑
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Raja Panti (@RajaPan19952897) reported from Kalyani, West Bengal@JioCare Still now buffering .. solve this 7872107435 Name=debasis de.vill =ganguria word no 5.haringhata municipality .. dist =nadia. Pin =741249 west bengal . Sir please improve net speed please evend oes not open a Google page please help me sir.. improve my net speed
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Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal@JioCare I brought a jio phone under Diwali offer But after using 7 days the phone facing so much problems like hang, overheating, malfunction and not working switches This is a worst 😥😥😥 phone I have ever seen Thank God i don't purchase jio phone 2 or 3 then it's a more pain
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Tuhindhali (@tuhindhali) reported from Hābra, West BengalI have been looking for a @reliancejio #fiberconnection for the past six months,it has been found in all areas around my house and aftr consult with compny people in a wide area of our and to no avail.Thn why did @reliancejio show advertise in tv if they won't give service?
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Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Hābra, West Bengal@JioCare My Jio No is 9875484373 & Alternative number is 9333619307. Address-1041, A. G. Colony, Near Sishu Vidyamandir School. PO - Maniktala - 743263. Dist-24PGS North. Problem facing Very Very Slow Mobile Internet Network in my area. @reliancejio @JioCare @jio
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tonmoy mukherjee (@urfriendtoton) reported from Kalyani, West Bengal@JioCare dear jio team I need the invoice of my last recharge of 401 I made on 26th August, it's not appearing in myjio app Pls help to provide the same
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Ms Bong Fact (@fact_bong) reported from Hābra, West Bengal@reliancejio Jio network is doing worst job in my area at west bengal, it's been around 20 days i didn't have any internet access,jio internet only works during phone calls. I have my exam next month and i had to attend classes online (with mobile internet).Fix it @reliancejio
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Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal@reliancejio bad internet experience ever. a huge company and such a cheap service
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Malay (@d_malay_) reported from Kalyani, West Bengal@JioCare What does at the earliest means? In you last reply you said clearly by 14th May. But now as its not credited you guys are replying at the earliest? How pathetic. I am going to complaint on consumer forum. I don't believe you guys.
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Shubham Sarkar (@shubham199641) reported from Hābra, West Bengal@JioCare I don't know why but some of the apps on my phone including the Google play store, Twitter etc aren't working while I'm connected to my new Jio Fiber connection. Can you please help?
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Aarup Mondal (@mondal_arup) reported from Hābra, West BengalWhere exactly is your problem?The phone hangs up while talking on the phone.I can't use the internet properly. It's too late to upload, before the baby is delivered. I complained about this for the second time.If the problem is not solved, then I will be forced to port. @JioCare
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sourav. parambua@gmail.com (@SParambua) reported from Hugli, West Bengal@reliancejio I am sourav Ghosh I leave in a village my village name is parambua it's situated in west bengal dist hooghly I complain several time of jio network speed last one year but no improvement of your network if you look into this matter I am thank full to your team
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Suman Ghoshal (@SumanGhoshal16) reported from Hābra, West BengalThere is no network since last night due to devastating Cyclone #Amphan . The network issue is facing whole 24 Parganas (North),WB. Please do something as Soon as possible @VodafoneIN @Airtel_Presence @JioCare .
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pritam❣️❣️ (@pritamsen18) reported from Hābra, West Bengal@reliancejio @JioCare very disappointed with your service. The data speed is slower than a turtle. Contacted your help desk but they're only saying we are still working on it. Facing this issue since last year but still got no solution. I don't know what you guys are working on:(
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MOYUKH DAS (@MOYUKHDAS) reported from Kalyani, West Bengal@Ei_Samay @reliancejio conditions too poor
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🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal@reliancejio @JioCare please ensure proper 4g network speed. Network speed is too much poor in my locality though a tower had installed within 30 meter from my house. Moreover signal has not been delivered during power cut due to absence of generator.
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Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal@JioCare your customer care is worst 😥then your jio phone Don't think I am a new jio customer I am using jio sim in my 4g handset for two years and it working fine But your jio phone is worst
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SubhaJit Sarkar (@tweets_SubhaJit) reported from Jafarpur, West Bengal@JioCare Thanks for the reply. But it's a request please try to provide your service in our area as soon as possible.
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Malay D. (@m_das89) reported from Kalyani, West Bengal@JioCare hey I got a sms from Jio asking for eRefund for postpaid security deposit. While giving the bank details I am asked to attach Cancelled Cheque. But my bank account don't have Cheque book. Can you please help how to submit the details?
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Saheb (@SahebGhosh_pupu) reported from Hugli, West BengalPathetic network coverage here in my address Rameshwarpur Uttar Para Pandua Hooghly 712152 Need urgent solutions it’s a indoor issue.@reliancejio we are not getting the VoLTE facility.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Atul Patil (@patilatul873) reported@JioCare Dear Customer, PLAN2BUILD Appointment for your Postpaid JioAirFiber connection with Set-Top-Box ref Order Number NO0001DR570S is scheduled on 30-May-2026 between 13:00:00 - 15:00:00. You will receive an Order completion code after PLAN2BUILD.
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Amit Vishwakarma (@amitvis04418564) reported@JioCare How many more days am I expected to wait patiently while my work continues to suffer? At this point, should I close this connection and move to another provider who can offer reliable service? Please provide a final resolution immediately.
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Jasvinder singh (@JasvinderAdvo) reported@JioCare Despite waiting for more than a week, my JioFiber connection was not installed. Customer care informed me that it could take up to 15 days, which was unacceptable for my business needs. Yesterday, I applied for Airtel Fibre and received same-day installation. @reliancejio
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Shivaprasad (@Shivgkk) reported@JioCare @TRAI do these service providers hav any intent ? Since 4days I’m following up no proper customer response nor their engineer receives call. Nd now Dey saying no refund on such pathetic service. Who wil compensate for these 4 days and I still hv a month of subscription’NO REFUND’
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Shahebaz Khan (@iamsbzk) reported@JioCare Raised a relocation request after recharge, but now being told service is unavailable. Also faced rude behaviour from support and my call was disconnected. Requesting cancellation and refund/adjustment of recharge amount. Kindly assist urgently #JioFiber #CustomerSupport
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Mohd Saqib (@saqib509) reportedThe Jio network is good in most parts of Shahabad, Hardoi, but there is a major issue in my specific locality. The internet speed is very slow, and services shut down completely during power outages because the neighboring tower does not have generator backup. @JioCare
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Doga (@doga_101) reported@jio_fiber Hey @JioCare, my service took 68 hours to resume after constant escalations. Don't let your internal database falsely log this as "resolved on time" again. Check the MyJio app records, look at the recurring failures over the last 3 months, and adjust my billing for the lost time
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🅲🅷🅰🆂🅷🅼🅴 🅱🅰🅳🅳🅾🅾🆁 (@ImChashmish) reported@JioCare Getting notifications on a regular basis about some 'Aamra WE' device(s) signing onto my AirFiber network, without authorised access. Need help on how to tackle this issue. Thanks.
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Kartavya (@ghtkartavyagup1) reportedThe assigned technician is not answering calls, and despite multiple complaints to customer care, no action has been taken. I am paying for a service that I have effectively been unable to use for a week. Is this the level of customer support Jio Fiber provides? @reliancejio @
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Jovin Josepaul k (@k_josepaul) reported@JioCare your support system is pathetic and useless, all of the associates hangup on the face