Reliance Jio outages and service status in Kānpur, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
- Reliance Jio generated 0 outage signals in the last 24 hours around Kānpur, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kānpur, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kānpur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 5: Problems at Reliance Jio
Reliance Jio is having issues since 02:30 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Kānpur, West Bengal
Latest outage, problems and issue reports in Kānpur and nearby locations:
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Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal@JioCare bad experience ever seen in internet with this operator
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Kiran Sankar Das (@kiran_s_das) reported from Kānpur, West Bengal@reliancejio total shit!! It was a great mistake port out from @airtelindia. Shit!!!
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S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal@techtrends90 @JioCare Dont worry, they (@JioCare ) are working tirelessly to improve your services. It may resolve very soon. But unfortunately that SOON never comes 😑
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Shubham Sarkar (@shubham199641) reported from Hābra, West Bengal@JioCare I don't know why but some of the apps on my phone including the Google play store, Twitter etc aren't working while I'm connected to my new Jio Fiber connection. Can you please help?
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sourav. parambua@gmail.com (@SParambua) reported from Hugli, West Bengal@reliancejio I am sourav Ghosh I leave in a village my village name is parambua it's situated in west bengal dist hooghly I complain several time of jio network speed last one year but no improvement of your network if you look into this matter I am thank full to your team
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S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal@JioCare I need no help. As I tweeted earlier I don't expect anything from Jio. It was a worst decision to Port to Jio. Which I will rectify after 90 days. Thank you.
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pritam❣️❣️ (@pritamsen18) reported from Hābra, West Bengal@reliancejio @JioCare very disappointed with your service. The data speed is slower than a turtle. Contacted your help desk but they're only saying we are still working on it. Facing this issue since last year but still got no solution. I don't know what you guys are working on:(
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🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal@reliancejio @JioCare please ensure proper 4g network speed. Network speed is too much poor in my locality though a tower had installed within 30 meter from my house. Moreover signal has not been delivered during power cut due to absence of generator.
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Tuhindhali (@tuhindhali) reported from Hābra, West BengalI have been looking for a @reliancejio #fiberconnection for the past six months,it has been found in all areas around my house and aftr consult with compny people in a wide area of our and to no avail.Thn why did @reliancejio show advertise in tv if they won't give service?
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Raju (@RajuWhocares) reported from Kalyani, West Bengal@reliancejio There is no mobile network for last 3 days between 17.30 hrs. to 22.00 hrs. Area : ITI More, Kalyani. Pin 741235. Please check..
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Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Hābra, West Bengal@JioCare Dear @JioCare , I just confirmed my family members, they are also facing the same problem. Request you to take an action rather than making note. May be I am just one subscriber, But I am a loyal customer of Jio. @JioCare @reliancejio @jio
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Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Khasdelpur, West BengalReliance Jio Mobile Internet network not working like 4G. We are suffering from last 2 yeas. All time customer care is saying like we need to build one tower. @jio @JioCare @reliancejio Kindly do the needful or suggest an alternative for our local area jio subscribers.
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Aarup Mondal (@mondal_arup) reported from Hābra, West Bengal@JioCare Dear praveen da, My jio number is 6295277177. I don't have any other number that I can give you. The condition of internet is very bad. I am getting 2 g speed. It seems that the net has gone into a coma.
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tonmoy mukherjee (@urfriendtoton) reported from Kalyani, West Bengal@JioCare dear jio team I've tried many ways,by sending the details through DM,but till now I've not got the invoice of my last recharge 401 on 26th August, need urgent support to get the invoice Pls help
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S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal@JioCare @uditajoshi22 I already have a Jio connection which is more than pathetic. Ported my other Vi number to Jio. But now i feel I had done a mistake. Vi do have worst speed but thats temporary which is resolved now. But Jio its worst.
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Aarup Mondal (@mondal_arup) reported from Hābra, West BengalWhere exactly is your problem?The phone hangs up while talking on the phone.I can't use the internet properly. It's too late to upload, before the baby is delivered. I complained about this for the second time.If the problem is not solved, then I will be forced to port. @JioCare
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🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal@reliancejio please ensure proper 4g network speed instead of upgrading it 5G/6G etc. As network speed is too much poor in my locality though a tower had installed within 30 meter from my house. Moreover signal has not been delivered during power cut due to absence of generator.
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MOYUKH DAS (@MOYUKHDAS) reported from Kalyani, West Bengal@Ei_Samay @reliancejio conditions too poor
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SubhaJit Sarkar (@tweets_SubhaJit) reported from Jafarpur, West Bengal@reliancejio @JioCare From last few months I try to make a request for Jio Fiber connection in my house. Every month I raised a request. Till now no one contact from the end of Jio. I really want a good broadband connection like Jio Fiber. Please help 🙏
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Dibyendu Swar (@myselfdibyendu) reported from Hābra, West Bengal@GooglePayIndia few prepared plans are not coming during recharge. Eg. 395. This plan is currently available. Unable to recharge using gpay.. @JioCare please fix it...
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Shakir Ali (@the_shakir_ali) reportedUnacceptable service from @RelianceJio @JioCare. Multiple tweets, calls, and complaints later, my issue remains completely unresolved. Requesting immediate escalation and resolution for my complaint give my money back #JioService #JioDown @TRAI
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Organic soul (@PiyushP20059070) reported@JioCare I m prepaid customer Buying regularly monthly plan As I m paying in advance hence why I should suffer loss for my tour.. You must offer pause option
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Ankit Goyal (@ankitgoyal978) reported@JioCare @reliancejio It’s been more than 2 days with no internet connectivity and no line of sight when it will get resolve. Also not able to contact customer support. +91-1285313968(Number)
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Surendra Jhajhra (@SK_Jhajhra) reported@JioCare @JioCare Why is your team incapable of scrolling up? You have my entire complaint history (Ref MR0001NQTYEC) in the DMs, yet you stall by asking one question at a time. Stop these cheap cat-and-mouse tricks. Read the chat, ask everything at once, and actually send an engineer.
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Hritik Sachan (@sachanritik1) reported@JioCare And he couldn't do anything as it was the network problem in the nearby jio tower. I donno what the hell is going on in that tower. In the middle of the day they just turn off the switch. Are u planning to do anything about it @JioCare @reliancejio
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Nick Choudhury (@choudhury6425) reported@JioCare trying to raise a complaint for router issue but app says to call. Call says to use app. No way to raise service request. Is this the way to treat customers? #jiofiber
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Sanjeeb raj (@Sanjeebraj3844) reported@reliancejio @JioCare Is the installation supposed to happen according to the technician's schedule or the customer's convenience? It has been 6 days now and they are not responding properly.
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Shubham Asati (@ShubhamAsati28) reportedAs of now, there is no service offered by them, Despite of multiple request. Now he is saying to make a complaint on Jio number. I tried yesterday multiple times, but no response from them. Also, despite connecting my call 2/3 @reliancejio @TRAI
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Ayush 18 (@Ayush_lakum18) reported@JioCare Still getting no response. Yesterday my airfiber caught fire and it burnt my entire wiring. I'll post send you pictures my complaint report
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Nishant Kumar Singh (@Lost_Nishant) reported@JioCare I'm having this problem with all of my devices and I'm not receiving any and at all speed since past one month and you guys instead of checking this and taking proper actions, giving me explanations on internet..I mean what the hell what have I subscribed to