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Reliance Jio

Reliance Jio outages and service status in Kānpur, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Kānpur, including 0 direct reports.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kānpur, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kānpur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 14: Problems at Reliance Jio

Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kānpur, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Hugli.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Kānpur, West Bengal

Latest outage, problems and issue reports in Kānpur and nearby locations:

  • fact_bong
    Ms Bong Fact (@fact_bong) reported from Hābra, West Bengal

    @reliancejio Jio network is doing worst job in my area at west bengal, it's been around 20 days i didn't have any internet access,jio internet only works during phone calls. I have my exam next month and i had to attend classes online (with mobile internet).Fix it @reliancejio

  • shubham199641
    Shubham Sarkar (@shubham199641) reported from Hābra, West Bengal

    @JioCare I don't know why but some of the apps on my phone including the Google play store, Twitter etc aren't working while I'm connected to my new Jio Fiber connection. Can you please help?

  • SahebGhosh_pupu
    Saheb (@SahebGhosh_pupu) reported from Hugli, West Bengal

    Pathetic network coverage here in my address Rameshwarpur Uttar Para Pandua Hooghly 712152 Need urgent solutions it’s a indoor issue.@reliancejio we are not getting the VoLTE facility.

  • urfriendtoton
    tonmoy mukherjee (@urfriendtoton) reported from Kalyani, West Bengal

    @JioCare dear jio team I need the invoice of my last recharge of 401 I made on 26th August, it's not appearing in myjio app Pls help to provide the same

  • SouvikM60964299
    🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal

    @reliancejio @JioCare a generator need to be installed in the tower for stop gap arrangement (location: Sripur, PIN-712514) as during power cut the tower does not deliver signal.

  • nasiruddin5268
    Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal

    @JioCare bad experience ever seen in internet with this operator

  • mdas89
    Malay Das (@mdas89) reported from Kalyani, West Bengal

    @manjudbhatIN @JioCare @DoT_India Yeah True. They should also get a lesson like Airtel and Vodafone. That might change the attitude towards customer.

  • mondal_arup
    Aarup Mondal (@mondal_arup) reported from Hābra, West Bengal

    Where exactly is your problem?The phone hangs up while talking on the phone.I can't use the internet properly. It's too late to upload, before the baby is delivered. I complained about this for the second time.If the problem is not solved, then I will be forced to port. @JioCare

  • mondal_arup
    Aarup Mondal (@mondal_arup) reported from Hābra, West Bengal

    @JioCare Dear praveen da, My jio number is 6295277177. I don't have any other number that I can give you. The condition of internet is very bad. I am getting 2 g speed. It seems that the net has gone into a coma.

  • urfriendtoton
    tonmoy mukherjee (@urfriendtoton) reported from Kalyani, West Bengal

    @JioCare dear jio team I've tried many ways,by sending the details through DM,but till now I've not got the invoice of my last recharge 401 on 26th August, need urgent support to get the invoice Pls help

  • tuhindhali
    Tuhindhali (@tuhindhali) reported from Hābra, West Bengal

    @reliancejio BaD service

  • SParambua
    sourav. parambua@gmail.com (@SParambua) reported from Hugli, West Bengal

    @reliancejio I am sourav Ghosh I leave in a village my village name is parambua it's situated in west bengal dist hooghly I complain several time of jio network speed last one year but no improvement of your network if you look into this matter I am thank full to your team

  • DipakGh78932316
    Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal

    @JioCare I brought a jio phone under Diwali offer But after using 7 days the phone facing so much problems like hang, overheating, malfunction and not working switches This is a worst 😥😥😥 phone I have ever seen Thank God i don't purchase jio phone 2 or 3 then it's a more pain

  • kamal_mazumdar
    Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Hābra, West Bengal

    @JioCare Dear @JioCare , I just confirmed my family members, they are also facing the same problem. Request you to take an action rather than making note. May be I am just one subscriber, But I am a loyal customer of Jio. @JioCare @reliancejio @jio

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Garifa, West Bengal

    @JioCare @reliancejio After 3 Years of Continue Use I Decided to Left Jio and Join @airtelindia due to there worst service in Our locality. No action taken after many complains.Where @Airtel_Presence and @VodafoneIN take prompt action after any Customer complain. #Jiodown

  • DipakGh78932316
    Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal

    @JioCare your customer care is worst 😥then your jio phone Don't think I am a new jio customer I am using jio sim in my 4g handset for two years and it working fine But your jio phone is worst

  • nasiruddin5268
    Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal

    @reliancejio bad internet experience ever. a huge company and such a cheap service

  • kanjilal26
    S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal

    @JioCare Not getting proper indoor coverage, as well as Internet speed at my location. Tried calling your customer care. But it was useless.

  • myselfdibyendu
    Dibyendu Swar (@myselfdibyendu) reported from Hābra, West Bengal

    @GooglePayIndia few prepared plans are not coming during recharge. Eg. 395. This plan is currently available. Unable to recharge using gpay.. @JioCare please fix it...

  • kanjilal26
    S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal

    @techtrends90 @JioCare Dont worry, they (@JioCare ) are working tirelessly to improve your services. It may resolve very soon. But unfortunately that SOON never comes 😑

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • umasankar
    umasankar (@umasankar) reported

    @jio_fiber @JioCare If you all can't restore JioFiber connection atleast unlimited usage give to other prepaid jio number of the customer what's wrong?

  • ershivanand
    Shivanand Tiwari (Maths Teacher) (@ershivanand) reported

    @JioCare If Actively working on the issue took valuable 9 days, then what can be said for not actively.

  • RittikSwar
    Rittik Swar (@RittikSwar) reported

    @JioCare clarify us if customer concern is ur priority or not! @PMOIndia @reliancejio Why 1800 896 9999 is unreachable? Answer us

  • JioCare
    JioCare (@JioCare) reported

    @Suman_2003x @reliancejio Hi Suman, we apologize for the inconvenience caused to you. Your complaint has been registered, however, due to system restriction we are unable to confirm the Engineer visit date & time. Request you to use the selfcare route to reschedule the engineer visit after 3 (1/3)

  • smart_ashish
    ashish sharma (@smart_ashish) reported

    @JioCare why the hell you are charging for 5g plan when you are giving no internet on 5g mobile? I have to use airtel sim net. Even I can't open my jio app using your 5G internet. Your customer care is telling me 5g minimum speed is 5mbps to 30mbps. That should be 2G speed.

  • Prasenj32845151
    Prasenjit Saha (@Prasenj32845151) reported

    @JioCare It’s a regular now, engineer visits gets postponed automatically and one week in every month, m paying rental to Jio for using the service, SR No: SR0000383GJL

  • aayushandilya
    Aayush Shandilya (@aayushandilya) reported

    @GiRbBaN @reliancejio @JioCare Issue has been resolved.

  • arjunhuria
    Arjun Huria🇮🇳 (@arjunhuria) reported

    @JioCare - Pathetic services for JioFiber. Internet drops all the time & each time I contact customer service; I am being asked to Troubleshoot which isnt solving the issue. Can someone be kind to help?

  • TwtShubhamYadav
    Shubham Yadav (@TwtShubhamYadav) reported

    @reliancejio @JioCare Every time we hear that our backup team is trying to fix the problem but till now some problems have not been fixed, 1st team is saying 24 hour and the other team is saying 7 day, 3rd team say that 15 day and 4th team say that 3 months.

  • djmuralidharan
    Muralidharan J (@djmuralidharan) reported

    @JioCare Nobody response your officers. Please help me contact with customer care i want disconnect jio fiber