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Reliance Jio

Reliance Jio outages and service status in Kānpur, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Kānpur, including 0 direct reports.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kānpur, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kānpur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 6: Problems at Reliance Jio

Reliance Jio is having issues since 01:30 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Reliance Jio Issues Reports Near Kānpur, West Bengal

Latest outage, problems and issue reports in Kānpur and nearby locations:

  • nasiruddin5268
    Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal

    @reliancejio @exploreIMC It's not jio 4G its 2G. At first improve your 4G service

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Garifa, West Bengal

    @JioCare @reliancejio After 3 Years of Continue Use I Decided to Left Jio and Join @airtelindia due to there worst service in Our locality. No action taken after many complains.Where @Airtel_Presence and @VodafoneIN take prompt action after any Customer complain. #Jiodown

  • kanjilal26
    S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal

    @JioCare Not getting proper indoor coverage, as well as Internet speed at my location. Tried calling your customer care. But it was useless.

  • RajuWhocares
    Raju (@RajuWhocares) reported from Kalyani, West Bengal

    @reliancejio There is no mobile network for last 3 days between 17.30 hrs. to 22.00 hrs. Area : ITI More, Kalyani. Pin 741235. Please check..

  • mondal_arup
    Aarup Mondal (@mondal_arup) reported from Hābra, West Bengal

    You are taking 199 rupees every month, very good thing. You will give the service well. Why is there so much problem on the internet? If you can't provide the service, tell me I will port it to another company. @reliancejio @JioCare

  • fact_bong
    Ms Bong Fact (@fact_bong) reported from Hābra, West Bengal

    @reliancejio Jio network is doing worst job in my area at west bengal, it's been around 20 days i didn't have any internet access,jio internet only works during phone calls. I have my exam next month and i had to attend classes online (with mobile internet).Fix it @reliancejio

  • tuhindhali
    Tuhindhali (@tuhindhali) reported from Hābra, West Bengal

    I have been looking for a @reliancejio #fiberconnection for the past six months,it has been found in all areas around my house and aftr consult with compny people in a wide area of ​​our and to no avail.Thn why did @reliancejio show advertise in tv if they won't give service?

  • myselfdibyendu
    Dibyendu Swar (@myselfdibyendu) reported from Hābra, West Bengal

    @GooglePayIndia few prepared plans are not coming during recharge. Eg. 395. This plan is currently available. Unable to recharge using gpay.. @JioCare please fix it...

  • SParambua
    sourav. parambua@gmail.com (@SParambua) reported from Hugli, West Bengal

    @reliancejio I am sourav Ghosh I leave in a village my village name is parambua it's situated in west bengal dist hooghly I complain several time of jio network speed last one year but no improvement of your network if you look into this matter I am thank full to your team

  • kanjilal26
    S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal

    @techtrends90 @JioCare Dont worry, they (@JioCare ) are working tirelessly to improve your services. It may resolve very soon. But unfortunately that SOON never comes 😑

  • urfriendtoton
    tonmoy mukherjee (@urfriendtoton) reported from Kalyani, West Bengal

    @JioCare dear jio team I need the invoice of my last recharge of 401 I made on 26th August, it's not appearing in myjio app Pls help to provide the same

  • pritamsen18
    pritam❣️❣️ (@pritamsen18) reported from Hābra, West Bengal

    @reliancejio @JioCare very disappointed with your service. The data speed is slower than a turtle. Contacted your help desk but they're only saying we are still working on it. Facing this issue since last year but still got no solution. I don't know what you guys are working on:(

  • Kbr97192798
    Kãbír (@Kbr97192798) reported from Seorāphuli, West Bengal

    @JioCare @reliancejio I recently got a new jio fiber connection in my home . Then I started facing problem in his router, his 4g 2.4 GHz network is not connecting in any device.I talked to customer care about this problem, they are also not helping.

  • d_malay_
    Malay (@d_malay_) reported from Kalyani, West Bengal

    @JioCare What does at the earliest means? In you last reply you said clearly by 14th May. But now as its not credited you guys are replying at the earliest? How pathetic. I am going to complaint on consumer forum. I don't believe you guys.

  • SouvikM60964299
    🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal

    @reliancejio please ensure proper 4g network speed instead of upgrading it 5G/6G etc. As network speed is too much poor in my locality though a tower had installed within 30 meter from my house. Moreover signal has not been delivered during power cut due to absence of generator.

  • MOYUKHDAS
    MOYUKH DAS (@MOYUKHDAS) reported from Kalyani, West Bengal

    @Ei_Samay @reliancejio conditions too poor

  • SumanGhoshal16
    Suman Ghoshal (@SumanGhoshal16) reported from Hābra, West Bengal

    There is no network since last night due to devastating Cyclone #Amphan . The network issue is facing whole 24 Parganas (North),WB. Please do something as Soon as possible @VodafoneIN @Airtel_Presence @JioCare .

  • kamal_mazumdar
    Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Hābra, West Bengal

    @JioCare Dear @JioCare , I had a chat with your team and they are saying that it may take 6 to 8 months to resolve.. I am using this number from January 2018 if I am not wrong. The problem was from day 1. @JioCare @reliancejio @jio

  • mondal_arup
    Aarup Mondal (@mondal_arup) reported from Hābra, West Bengal

    @JioCare Dear praveen da, My jio number is 6295277177. I don't have any other number that I can give you. The condition of internet is very bad. I am getting 2 g speed. It seems that the net has gone into a coma.

  • tweets_SubhaJit
    SubhaJit Sarkar (@tweets_SubhaJit) reported from Jafarpur, West Bengal

    @JioCare Thanks for the reply. But it's a request please try to provide your service in our area as soon as possible.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • emganesh15
    marsh (@emganesh15) reported

    @pistafrappe @reliancejio no no I feel you pls switch. its really not worth it. we have some issues with airtel too but at least we get connected to an agent at the end of it

  • VishnuDhanuka
    Vishnu Dhanuka (Modi ka Parivar) (@VishnuDhanuka) reported

    @JioCare irrespective of so many calls and messages through DM your representative and your customer portal is bizzare i want to cancel the jio fiber now and more intrested in other service provider such as @airtel india Please tell me the procedure of cancellation

  • AbhijitTripat13
    Abhijit Tripathy (@AbhijitTripat13) reported

    @JioCare @JioCare There is no refund yet. What is the issue ?

  • quantsiquence
    rushabh (@quantsiquence) reported

    Hi @JioCare my air fiber is completely non functional since yesterday. No internet connectivity. Can you please help. Thanks

  • Shubham_SinghS
    Shubham Singh (@Shubham_SinghS) reported

    @JioCare Can you guys please close my account or not? What are you guys doing? Did not reply to the message, no system to talk to person only bots, worst experience with jio, close my connection, pathetic service even @airtelindia is better than you

  • ThePharmD_Doc
    𝑻𝒉𝒆 𝑷𝒉𝒂𝒓𝒎𝒂𝒄𝒐𝒕𝒉𝒆𝒓𝒂𝒑𝒚 𝑫𝒐𝒄𝒕𝒐𝒓 (@ThePharmD_Doc) reported

    @JioCare You already have all the details required. Don't behave like a fool. Work on the issue or get lost.

  • ughmylife317
    anti-hero ✨ (@ughmylife317) reported

    @JioCare is ABSOLUTELY useless, I have been on call with their customer support over 7 times within 24 hours and yet they fail to provide any solution. There has been no internet service since Friday, I scheduled an appointment for saturday there has been NO IMPROVEMENT since.

  • TheGlobalThings
    Sufiyan khan (@TheGlobalThings) reported

    @SayyedM0hsin @JioCare @reliancejio I completely agree.I'm facing the exact same issue. Despite having an eligible 5G recharge, my phone stays on 4G most of the time. I've also contacted customer support multiple times, but nothing has been resolved. Please take this issue seriously and provide a permanent solution

  • Brijesh06991328
    Brijesh Gupta (@Brijesh06991328) reported

    @Jiocare It's been 48+ hours, and my broadband issue (No Heart Beat) is still unresolved. I've called customer care 8 times with no resolution. Request ID: SR00002MBDOW. Please resolve this urgently. #Jiocare #PoorService

  • tushardodiyaa
    Tushar Dodiya (@tushardodiyaa) reported

    @jiothings @jioMotive @JioCare Around one and a half months ago, I reported an issue where the device was falsely registering trips. Despite raising the complaint, the issue has still not been resolved.