Reliance Jio outages and service status in Kānpur, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Kānpur, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received May 2, 5:19 PM GMT+5:30.
- Internet (50%)
- Wi-fi (50%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kānpur, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kānpur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 5: Problems at Reliance Jio
Reliance Jio is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kānpur, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Hugli.
| City | Problem Type | Report Time |
|---|---|---|
 Hugli
|
Wi-fi | 3 days ago |
|
Hugli
|
Internet | 18 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Kānpur, West Bengal
Latest outage, problems and issue reports in Kānpur and nearby locations:
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Aarup Mondal (@mondal_arup) reported from Hābra, West BengalYou are taking 199 rupees every month, very good thing. You will give the service well. Why is there so much problem on the internet? If you can't provide the service, tell me I will port it to another company. @reliancejio @JioCare
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Suman Ghoshal (@SumanGhoshal16) reported from Hābra, West BengalThere is no network since last night due to devastating Cyclone #Amphan . The network issue is facing whole 24 Parganas (North),WB. Please do something as Soon as possible @VodafoneIN @Airtel_Presence @JioCare .
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Aarup Mondal (@mondal_arup) reported from Hābra, West Bengal@JioCare Dear praveen da, My jio number is 6295277177. I don't have any other number that I can give you. The condition of internet is very bad. I am getting 2 g speed. It seems that the net has gone into a coma.
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🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal@reliancejio please ensure proper 4g network speed instead of upgrading it 5G/6G etc. As network speed is too much poor in my locality though a tower had installed within 30 meter from my house. Moreover signal has not been delivered during power cut due to absence of generator.
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tonmoy mukherjee (@urfriendtoton) reported from Kalyani, West Bengal@JioCare dear jio team I need the invoice of my last recharge of 401 I made on 26th August, it's not appearing in myjio app Pls help to provide the same
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Malay D. (@m_das89) reported from Kalyani, West Bengal@JioCare hey I got a sms from Jio asking for eRefund for postpaid security deposit. While giving the bank details I am asked to attach Cancelled Cheque. But my bank account don't have Cheque book. Can you please help how to submit the details?
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SubhaJit Sarkar (@tweets_SubhaJit) reported from Jafarpur, West Bengal@JioCare Thanks for the reply. But it's a request please try to provide your service in our area as soon as possible.
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SubhaJit Sarkar (@tweets_SubhaJit) reported from Jafarpur, West Bengal@reliancejio @JioCare From last few months I try to make a request for Jio Fiber connection in my house. Every month I raised a request. Till now no one contact from the end of Jio. I really want a good broadband connection like Jio Fiber. Please help 🙏
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🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal@reliancejio @JioCare please ensure proper 4g network speed. Network speed is too much poor in my locality though a tower had installed within 30 meter from my house. Moreover signal has not been delivered during power cut due to absence of generator.
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Shubham Sarkar (@shubham199641) reported from Hābra, West Bengal@JioCare I don't know why but some of the apps on my phone including the Google play store, Twitter etc aren't working while I'm connected to my new Jio Fiber connection. Can you please help?
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Dibyendu Swar (@myselfdibyendu) reported from Hābra, West Bengal@GooglePayIndia few prepared plans are not coming during recharge. Eg. 395. This plan is currently available. Unable to recharge using gpay.. @JioCare please fix it...
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S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal@JioCare Not getting proper indoor coverage, as well as Internet speed at my location. Tried calling your customer care. But it was useless.
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mondal (@susovan_mandal) reported from Hābra, West Bengal@JioCare @reliancejio @AmbaniTina in this situation you can give your customer double data. Already many state now lock down. We are in home and feeling bored. Hope you can understand our situation.
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S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal@JioCare @uditajoshi22 I already have a Jio connection which is more than pathetic. Ported my other Vi number to Jio. But now i feel I had done a mistake. Vi do have worst speed but thats temporary which is resolved now. But Jio its worst.
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Kiran Sankar Das (@kiran_s_das) reported from Kānpur, West Bengal@reliancejio total shit!! It was a great mistake port out from @airtelindia. Shit!!!
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Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal@JioCare your customer care is worst 😥then your jio phone Don't think I am a new jio customer I am using jio sim in my 4g handset for two years and it working fine But your jio phone is worst
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Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal@JioCare bad experience ever seen in internet with this operator
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pritam❣️❣️ (@pritamsen18) reported from Hābra, West Bengal@reliancejio @JioCare very disappointed with your service. The data speed is slower than a turtle. Contacted your help desk but they're only saying we are still working on it. Facing this issue since last year but still got no solution. I don't know what you guys are working on:(
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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SHEIN (@SHEIN_Official) reported@RishikaKaushik2 @reliancegroup @reliancejio Hi there! Reach out to a customer service team member through the app on the Contact Us page or simply send us a DM.
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Prafull Bonde 🇮🇳 (@prafull_bonde26) reported@jio_fiber @JioCare very bad fiber service
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🇮🇳 ध्रुव कुमार शर्मा (@dhruve461) reported@JioCare I replied by DM as you suggested but my issue was not resolved after the pass of 72 hours. This type of service is not acceptable from any reputed company. #shameful service #jiocare
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Naman Bohra (@NamanBohra7) reported@JioCare @jio_fiber @reliancejio A red light on my JioFiber and not being able to get internet. Very serious issue please send an engineer to sort. URGENT!
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S R Jangid (@s_srj) reported@reliancejio Nobody attended complaint no SR00002KUNJI at Jaipur. Wrong answer. Scheduled 12 to 1 pm today but I’m still waiting to get the results.
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Deepak Anand (@DAnand57010) reported@JioCare most disgusting broadband service.....not recommended to any one
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Sagnik Banik (@banik_sagn23980) reported@JioCare 12 days since my JioFiber ownership transfer request (April 22). No resolution. Support first denied the request, then found it after escalation and promised 24 hours. Still nothing. Poor service, taking money without accountability. resolve immediately.
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balakrishnan (@Krishbalask) reported@JioCare No, this is not acceptable. It’s still not working, and it has already been almost 8 days. Instead of resolving the issue, you are asking me to reschedule again. I need a clear commitment on when this will be fixed permanently. arrange immediate resolution without any delay.
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Bakarrr (@syedsid19485150) reported@reliancejio @JioCare what’s with ur services I had booked Jio air fiber on 02-05-2026 and the person said said that the technicians will come by tomorrow that is 03-05-2026 today is Monday (04-05-2026) no technician has contacted me ur helpline number is also worst no response
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Indrajeet Yadav (@mrindrajeet95) reported@JioCare its been 24+ hours and we have no internet connection at Katihar,Bihar. Unable to raise a service request. The reply is a bot always saying, "We’re experiencing temporary network congestion in your area, which may cause service interruptions." Please fix is ASAP