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Reliance Jio

Reliance Jio outages and service status in Kānpur, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Kānpur, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kānpur, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kānpur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 26: Problems at Reliance Jio

Reliance Jio is having issues since 06:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kānpur, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Hugli.

CityProblem TypeReport Time
Hugli Internet 9 days ago

Community Discussion

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Reliance Jio Issues Reports Near Kānpur, West Bengal

Latest outage, problems and issue reports in Kānpur and nearby locations:

  • kamal_mazumdar
    Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Hābra, West Bengal

    @JioCare Dear @JioCare , I had a chat with your team and they are saying that it may take 6 to 8 months to resolve.. I am using this number from January 2018 if I am not wrong. The problem was from day 1. @JioCare @reliancejio @jio

  • tuhindhali
    Tuhindhali (@tuhindhali) reported from Hābra, West Bengal

    I have been looking for a @reliancejio #fiberconnection for the past six months,it has been found in all areas around my house and aftr consult with compny people in a wide area of ​​our and to no avail.Thn why did @reliancejio show advertise in tv if they won't give service?

  • mondal_arup
    Aarup Mondal (@mondal_arup) reported from Hābra, West Bengal

    Where exactly is your problem?The phone hangs up while talking on the phone.I can't use the internet properly. It's too late to upload, before the baby is delivered. I complained about this for the second time.If the problem is not solved, then I will be forced to port. @JioCare

  • tuhindhali
    Tuhindhali (@tuhindhali) reported from Hābra, West Bengal

    @JioCare @raunakpurty12 Bad service

  • mdas89
    Malay Das (@mdas89) reported from Kalyani, West Bengal

    @manjudbhatIN @JioCare @DoT_India Yeah True. They should also get a lesson like Airtel and Vodafone. That might change the attitude towards customer.

  • RajuWhocares
    Raju (@RajuWhocares) reported from Kalyani, West Bengal

    @reliancejio There is no mobile network for last 3 days between 17.30 hrs. to 22.00 hrs. Area : ITI More, Kalyani. Pin 741235. Please check..

  • suMan_Twi
    🇮🇳 Suman Ghosh (@suMan_Twi) reported from Chandannagar, West Bengal

    @reliancejio too slow Internet .......it have taken almost 5 munits to open Twitter.

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Garifa, West Bengal

    @JioCare @reliancejio After 3 Years of Continue Use I Decided to Left Jio and Join @airtelindia due to there worst service in Our locality. No action taken after many complains.Where @Airtel_Presence and @VodafoneIN take prompt action after any Customer complain. #Jiodown

  • susovan_mandal
    mondal (@susovan_mandal) reported from Hābra, West Bengal

    @JioCare @reliancejio @AmbaniTina in this situation you can give your customer double data. Already many state now lock down. We are in home and feeling bored. Hope you can understand our situation.

  • tweets_SubhaJit
    SubhaJit Sarkar (@tweets_SubhaJit) reported from Jafarpur, West Bengal

    @reliancejio @JioCare From last few months I try to make a request for Jio Fiber connection in my house. Every month I raised a request. Till now no one contact from the end of Jio. I really want a good broadband connection like Jio Fiber. Please help 🙏

  • SumanGhoshal16
    Suman Ghoshal (@SumanGhoshal16) reported from Hābra, West Bengal

    There is no network since last night due to devastating Cyclone #Amphan . The network issue is facing whole 24 Parganas (North),WB. Please do something as Soon as possible @VodafoneIN @Airtel_Presence @JioCare .

  • kamal_mazumdar
    Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Hābra, West Bengal

    @JioCare My Jio No is 9875484373 & Alternative number is 9333619307. Address-1041, A. G. Colony, Near Sishu Vidyamandir School. PO - Maniktala - 743263. Dist-24PGS North. Problem facing Very Very Slow Mobile Internet Network in my area. @reliancejio @JioCare @jio

  • tweets_SubhaJit
    SubhaJit Sarkar (@tweets_SubhaJit) reported from Jafarpur, West Bengal

    @JioCare Thanks for the reply. But it's a request please try to provide your service in our area as soon as possible.

  • kamal_mazumdar
    Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Khasdelpur, West Bengal

    Reliance Jio Mobile Internet network not working like 4G. We are suffering from last 2 yeas. All time customer care is saying like we need to build one tower. @jio @JioCare @reliancejio Kindly do the needful or suggest an alternative for our local area jio subscribers.

  • nasiruddin5268
    Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal

    @reliancejio bad internet experience ever. a huge company and such a cheap service

  • nasiruddin5268
    Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal

    @reliancejio @exploreIMC It's not jio 4G its 2G. At first improve your 4G service

  • shubham199641
    Shubham Sarkar (@shubham199641) reported from Hābra, West Bengal

    @JioCare I don't know why but some of the apps on my phone including the Google play store, Twitter etc aren't working while I'm connected to my new Jio Fiber connection. Can you please help?

  • urfriendtoton
    tonmoy mukherjee (@urfriendtoton) reported from Kalyani, West Bengal

    @JioCare dear jio team I've tried many ways,by sending the details through DM,but till now I've not got the invoice of my last recharge 401 on 26th August, need urgent support to get the invoice Pls help

  • SParambua
    sourav. parambua@gmail.com (@SParambua) reported from Hugli, West Bengal

    @reliancejio I am sourav Ghosh I leave in a village my village name is parambua it's situated in west bengal dist hooghly I complain several time of jio network speed last one year but no improvement of your network if you look into this matter I am thank full to your team

  • urfriendtoton
    tonmoy mukherjee (@urfriendtoton) reported from Kalyani, West Bengal

    @JioCare dear jio team I need the invoice of my last recharge of 401 I made on 26th August, it's not appearing in myjio app Pls help to provide the same

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Dushyant027
    Dushyant Singh (@Dushyant027) reported

    @JioCare Ok, Also, why you have closed this ticket SR 000033WB93 For relocation of existing airfibre, i have paid twice 1200INR total 2400. I have shared all the details including bank statement with Delhi JIO Appellate. But NO HELP, why? From earlier connection,3 months not adjusted yet.

  • Vijay2402__
    Vijay (@Vijay2402__) reported

    @JioCare i will bow down to you . Please dont say we eorking on your issue. Simple delivery of sim you can not handle . Waste. For your mistake i feeling bad and guilty in front of my parents.

  • chiljhapti
    Banrakas 🐒 (@chiljhapti) reported

    @JioCare Hi Harshit , can you give me a Definite ETA by when my complaint would get resolved.. I know you guys are here to assist but you are failing in doing your jobs and seems very bad at it.

  • Saurabhissinger
    Saurabh Gupta (@Saurabhissinger) reported

    Been @airtelindia customer for 5–6 years, but loyalty shouldn’t mean tolerating poor service. Maybe it’s time to move on to @reliancejio

  • Goswamiajay02
    Ajay Goswami🇮🇳 (@Goswamiajay02) reported

    @JioCare @reliancejio In a week I raise compliant thrice of slow Internet technician visit issue not resolved yet @_MukeshAmbani Sir service is very poor I am using Jio Internet from last 3 years but now it is pathetic SRN-SR00002KQFZ8

  • Shubham28075074
    Shubham (@Shubham28075074) reported

    SHAME ON YOU JIO Its been 46 days of my order cancellation and i am still waiting for my refund @reliancejio @JioCare ************* when am i getting my money back ?? Is this how you treat customers

  • ROHANSH87467530
    ROHAN SHAH (@ROHANSH87467530) reported

    @JioCare @JioCare @reliancejio resolution can be provided only if your technician visits. Nothing can be done just by replying to my tweet. At ground level there are many irregularities which needs to be ascertained and resolve so that customers don't face this again. Two days without net

  • _middle__Class
    Day Dreamer (@_middle__Class) reported

    @JioCare experiencing a very poor service of jio fiber..

  • Ashutos96502156
    Ashutosh Dwivedi (@Ashutos96502156) reported

    @JioCare I’ve experienced poor service and unstable internet for the past month, and it has only just improved. As a valued customer, could you please extend my data? I don’t want to recharge yet—I’d like a few days to confirm the speed and stability are consistent.

  • d_khatter
    DEEPAK (@d_khatter) reported

    @JioCare Such kind of replies forced me to change the operator, thanks to MNP. It's good that JIO is displaying the poor customers service part on social media openly. Soon u may find majority customers porting out due to poor customer care service.