Reliance Jio outages and service status in Kānpur, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Kānpur, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (50%)
- Wi-fi (50%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kānpur, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kānpur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 11: Problems at Reliance Jio
Reliance Jio is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kānpur, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Hugli.
| City | Problem Type | Report Time |
|---|---|---|
 Hugli
|
Wi-fi | 9 days ago |
|
Hugli
|
Internet | 24 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Kānpur, West Bengal
Latest outage, problems and issue reports in Kānpur and nearby locations:
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Shubham Sarkar (@shubham199641) reported from Hābra, West Bengal@JioCare I don't know why but some of the apps on my phone including the Google play store, Twitter etc aren't working while I'm connected to my new Jio Fiber connection. Can you please help?
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S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal@JioCare @uditajoshi22 I already have a Jio connection which is more than pathetic. Ported my other Vi number to Jio. But now i feel I had done a mistake. Vi do have worst speed but thats temporary which is resolved now. But Jio its worst.
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Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal@reliancejio @exploreIMC It's not jio 4G its 2G. At first improve your 4G service
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Malay Das (@mdas89) reported from Kalyani, West Bengal@manjudbhatIN @JioCare @DoT_India Yeah True. They should also get a lesson like Airtel and Vodafone. That might change the attitude towards customer.
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Malay (@d_malay_) reported from Kalyani, West Bengal@JioCare What does at the earliest means? In you last reply you said clearly by 14th May. But now as its not credited you guys are replying at the earliest? How pathetic. I am going to complaint on consumer forum. I don't believe you guys.
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SubhaJit Sarkar (@tweets_SubhaJit) reported from Jafarpur, West Bengal@JioCare Thanks for the reply. But it's a request please try to provide your service in our area as soon as possible.
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tonmoy mukherjee (@urfriendtoton) reported from Kalyani, West Bengal@JioCare dear jio team I've tried many ways,by sending the details through DM,but till now I've not got the invoice of my last recharge 401 on 26th August, need urgent support to get the invoice Pls help
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tonmoy mukherjee (@urfriendtoton) reported from Kalyani, West Bengal@JioCare dear jio team I need the invoice of my last recharge of 401 I made on 26th August, it's not appearing in myjio app Pls help to provide the same
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Kiran Sankar Das (@kiran_s_das) reported from Kānpur, West Bengal@reliancejio total shit!! It was a great mistake port out from @airtelindia. Shit!!!
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Raja Panti (@RajaPan19952897) reported from Kalyani, West Bengal@JioCare Still now buffering .. solve this 7872107435 Name=debasis de.vill =ganguria word no 5.haringhata municipality .. dist =nadia. Pin =741249 west bengal . Sir please improve net speed please evend oes not open a Google page please help me sir.. improve my net speed
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Francis Avishek Roy (@FrancisAvishek) reported from Garifa, West Bengal@JioCare @reliancejio After 3 Years of Continue Use I Decided to Left Jio and Join @airtelindia due to there worst service in Our locality. No action taken after many complains.Where @Airtel_Presence and @VodafoneIN take prompt action after any Customer complain. #Jiodown
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🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal@reliancejio @JioCare a generator need to be installed in the tower for stop gap arrangement (location: Sripur, PIN-712514) as during power cut the tower does not deliver signal.
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Saheb (@SahebGhosh_pupu) reported from Hugli, West BengalPathetic network coverage here in my address Rameshwarpur Uttar Para Pandua Hooghly 712152 Need urgent solutions it’s a indoor issue.@reliancejio we are not getting the VoLTE facility.
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Ms Bong Fact (@fact_bong) reported from Hābra, West Bengal@reliancejio Jio network is doing worst job in my area at west bengal, it's been around 20 days i didn't have any internet access,jio internet only works during phone calls. I have my exam next month and i had to attend classes online (with mobile internet).Fix it @reliancejio
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Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Khasdelpur, West BengalReliance Jio Mobile Internet network not working like 4G. We are suffering from last 2 yeas. All time customer care is saying like we need to build one tower. @jio @JioCare @reliancejio Kindly do the needful or suggest an alternative for our local area jio subscribers.
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Malay D. (@m_das89) reported from Kalyani, West Bengal@JioCare hey I got a sms from Jio asking for eRefund for postpaid security deposit. While giving the bank details I am asked to attach Cancelled Cheque. But my bank account don't have Cheque book. Can you please help how to submit the details?
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S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal@JioCare I need no help. As I tweeted earlier I don't expect anything from Jio. It was a worst decision to Port to Jio. Which I will rectify after 90 days. Thank you.
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Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal@JioCare your customer care is worst 😥then your jio phone Don't think I am a new jio customer I am using jio sim in my 4g handset for two years and it working fine But your jio phone is worst
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SubhaJit Sarkar (@tweets_SubhaJit) reported from Jafarpur, West Bengal@reliancejio @JioCare From last few months I try to make a request for Jio Fiber connection in my house. Every month I raised a request. Till now no one contact from the end of Jio. I really want a good broadband connection like Jio Fiber. Please help 🙏
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Omar Ayub (@OmarAyu07429217) reportedComplaint No- SR000035G1MV Have been trying to get my jio fibre connectivity issue resolved since 3 days now. The response to the complaint is absolutely pathetic. There is no option to directly speak to anyone if the technician does not visit. 1/2 @JioCare @reliancejio
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Suyash Dahake (@DahakeSuyash) reported@JioCare @reliancejio I didn't received my refund for the cancelled order of Jio Airfiber. Even they didn't provide me service nor refund. Jio is the company of thieves.
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ajaycatt (@ajaycatt07) reported@JioCare Why am I continuously receiving wrong feedback updates from Jio Customer Care and the technician team? Before updating the service request status, you should verify with the customer whether any technician has actually visited the location or not. (2/3)
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SHAIKH (@AasimBld) reported@SharmaPunyt2001 @JioCare No matter how many complaints you make to Jio, it feels useless. When the network goes down, nobody takes responsibility for it. I was also frustrated with Jio Fiber — switching to another provider seems like the better option. #jio
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Shubham Choudhari (@S_chaudhary_) reported@JioCare I have already shared the ORN and registered mobile number via DM earlier, but there has been no resolution or update yet. Repeatedly asking for the same details without taking action is very disappointing. Please resolve the issue urgently.
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रणबीर सिंह नेगी (@RanveerNeg4708) reported@JioCare This is happening since a month, if 4G is working then it is your mistake to correct it, why should the customer pay for 5G and use 4G? Even if you are running it, it is your responsibility to give unlimited dada.
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Devesh (@deveshsaini0611) reportedIt’s been over 1 week and my Jioairfibre is not even working worst experience.its just been 20 days of the connection and not working from past one week. No resolution constantly saying one thing "backend issue". If it's not getting resolved just close it. @JioCare @reliancejio
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Shiva Tiwari (@ShivaTiwari_) reported@JioCare Also, are you unable to even register a complaint? Because none of your support channels are helping and the issue still remains unresolved.
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Nadeem Zakariya (@Nadeemzakk) reportedThere is a network issue with Jio in my area every month, and we are unable to use Fiber properly. If you cannot provide services full-time, then how can you charge the full amount? This is not happening just once or twice it happens many times every month. @JioCare @TRAI
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Saket Mahajan (@SaketMahajan5) reported@JioCare Already you guys gave the confirmation that my order is cancelled then why voucher. Pls refund me the money to my source account and stop scamming people. I want to cancel the order and want a refund to my source account. to all the people out there, beware from jio fibre scam.