1. Home
  2. Companies
  3. Reliance Jio
  4. Kānpur
Reliance Jio

Reliance Jio outages and service status in Kānpur, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Kānpur, including 0 direct reports.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kānpur, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kānpur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 1: Problems at Reliance Jio

Reliance Jio is having issues since 09:50 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kānpur, West Bengal

Latest outage, problems and issue reports in Kānpur and nearby locations:

  • tweets_SubhaJit
    SubhaJit Sarkar (@tweets_SubhaJit) reported from Jafarpur, West Bengal

    @reliancejio @JioCare From last few months I try to make a request for Jio Fiber connection in my house. Every month I raised a request. Till now no one contact from the end of Jio. I really want a good broadband connection like Jio Fiber. Please help 🙏

  • DipakGh78932316
    Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal

    @JioCare your customer care is worst 😥then your jio phone Don't think I am a new jio customer I am using jio sim in my 4g handset for two years and it working fine But your jio phone is worst

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Garifa, West Bengal

    @JioCare @reliancejio After 3 Years of Continue Use I Decided to Left Jio and Join @airtelindia due to there worst service in Our locality. No action taken after many complains.Where @Airtel_Presence and @VodafoneIN take prompt action after any Customer complain. #Jiodown

  • pritamsen18
    pritam❣️❣️ (@pritamsen18) reported from Hābra, West Bengal

    @reliancejio @JioCare very disappointed with your service. The data speed is slower than a turtle. Contacted your help desk but they're only saying we are still working on it. Facing this issue since last year but still got no solution. I don't know what you guys are working on:(

  • SumanGhoshal16
    Suman Ghoshal (@SumanGhoshal16) reported from Hābra, West Bengal

    There is no network since last night due to devastating Cyclone #Amphan . The network issue is facing whole 24 Parganas (North),WB. Please do something as Soon as possible @VodafoneIN @Airtel_Presence @JioCare .

  • nasiruddin5268
    Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal

    @JioCare bad experience ever seen in internet with this operator

  • urfriendtoton
    tonmoy mukherjee (@urfriendtoton) reported from Kalyani, West Bengal

    @JioCare dear jio team I've tried many ways,by sending the details through DM,but till now I've not got the invoice of my last recharge 401 on 26th August, need urgent support to get the invoice Pls help

  • kamal_mazumdar
    Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Hābra, West Bengal

    @JioCare Dear @JioCare , I had a chat with your team and they are saying that it may take 6 to 8 months to resolve.. I am using this number from January 2018 if I am not wrong. The problem was from day 1. @JioCare @reliancejio @jio

  • SouvikM60964299
    🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal

    @reliancejio @JioCare a generator need to be installed in the tower for stop gap arrangement (location: Sripur, PIN-712514) as during power cut the tower does not deliver signal.

  • MOYUKHDAS
    MOYUKH DAS (@MOYUKHDAS) reported from Kalyani, West Bengal

    @Ei_Samay @reliancejio conditions too poor

  • kanjilal26
    S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal

    @JioCare @uditajoshi22 I already have a Jio connection which is more than pathetic. Ported my other Vi number to Jio. But now i feel I had done a mistake. Vi do have worst speed but thats temporary which is resolved now. But Jio its worst.

  • myselfdibyendu
    Dibyendu Swar (@myselfdibyendu) reported from Hābra, West Bengal

    @GooglePayIndia few prepared plans are not coming during recharge. Eg. 395. This plan is currently available. Unable to recharge using gpay.. @JioCare please fix it...

  • mondal_arup
    Aarup Mondal (@mondal_arup) reported from Hābra, West Bengal

    Where exactly is your problem?The phone hangs up while talking on the phone.I can't use the internet properly. It's too late to upload, before the baby is delivered. I complained about this for the second time.If the problem is not solved, then I will be forced to port. @JioCare

  • m_das89
    Malay D. (@m_das89) reported from Kalyani, West Bengal

    @JioCare hey I got a sms from Jio asking for eRefund for postpaid security deposit. While giving the bank details I am asked to attach Cancelled Cheque. But my bank account don't have Cheque book. Can you please help how to submit the details?

  • tuhindhali
    Tuhindhali (@tuhindhali) reported from Hābra, West Bengal

    I have been looking for a @reliancejio #fiberconnection for the past six months,it has been found in all areas around my house and aftr consult with compny people in a wide area of ​​our and to no avail.Thn why did @reliancejio show advertise in tv if they won't give service?

  • kamal_mazumdar
    Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Khasdelpur, West Bengal

    Reliance Jio Mobile Internet network not working like 4G. We are suffering from last 2 yeas. All time customer care is saying like we need to build one tower. @jio @JioCare @reliancejio Kindly do the needful or suggest an alternative for our local area jio subscribers.

  • kamal_mazumdar
    Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Hābra, West Bengal

    @JioCare My Jio No is 9875484373 & Alternative number is 9333619307. Address-1041, A. G. Colony, Near Sishu Vidyamandir School. PO - Maniktala - 743263. Dist-24PGS North. Problem facing Very Very Slow Mobile Internet Network in my area. @reliancejio @JioCare @jio

  • urfriendtoton
    tonmoy mukherjee (@urfriendtoton) reported from Kalyani, West Bengal

    @JioCare dear jio team I need the invoice of my last recharge of 401 I made on 26th August, it's not appearing in myjio app Pls help to provide the same

  • RajaPan19952897
    Raja Panti (@RajaPan19952897) reported from Kalyani, West Bengal

    @JioCare Still now buffering .. solve this 7872107435 Name=debasis de.vill =ganguria word no 5.haringhata municipality .. dist =nadia. Pin =741249 west bengal . Sir please improve net speed please evend oes not open a Google page please help me sir.. improve my net speed

  • nasiruddin5268
    Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal

    @reliancejio bad internet experience ever. a huge company and such a cheap service

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • iamadityaanand
    Aditya Anand (@iamadityaanand) reported

    @JioCare @JioCare Can you please tell me if you care to collect the router or I need to dispose it off? I submitted a request for termination of my fiber connection. This is sheer disregard of customer's time

  • IaMShIVaMM
    ShiVam SaXena 🇮🇳 (@IaMShIVaMM) reported

    @airtelindia Your ******* airtel chat doesn't allow me to talk to a human nor to raise a complaint, I think thats why you promise for 0 complaint because no-one can raise it from your so called airtel app. Switching to @reliancejio now I am really fed up with your services of

  • MGDinesh4
    Mukes_Pragada 🇮🇳 (@MGDinesh4) reported

    @JioCare Almost 24 hours have passed but we are still not given any solution for the above issues of basic service like 4g internet and calling. You raised SR and your team has closed SR without any solution. Why raised SR? if you do not want to resolve customer issues

  • nsfwnewsonfeed
    nsfw newsonfeed (@nsfwnewsonfeed) reported

    @JioCare @reliancejio 12+ days without JioAirFiber. Only one engineer visited, admitted the tower issue, then disappeared. Multiple complaints, zero resolution, no follow-up. Stop giving fake ETAs and fix the service. #JioAirFiber #Faridabad

  • 021000
    Himanshu Upadhyay (@021000) reported

    @JioCare where is the solution? I have given you the details!

  • GutsyStudss
    Offside Majority (@GutsyStudss) reported

    @JioCare any update help??

  • TVijjay
    VIJJAY (@TVijjay) reported

    @JioCare I have recharged 500 for 28 days pack with 14 ott platform facilities but now I am not availed these ott app I have spoken 3 times customer care advisor but not getting solution yet

  • Varun_Dhawan3
    Curious (@Varun_Dhawan3) reported

    Dear @JioCare My brother's Jio SIM has been deactivated because it wasn't recharged on time. He is currently in the USA pursuing his Master's degree and cannot travel to India. We contacted customer care, and they suggested verification through a video call. However, when we visited the Jio Store, they refused, saying the account holder must be present in person. Could you please help us with an alternative process to reactivate the SIM remotely? It is urgent as the number is linked to important services. Thank you

  • samrendra
    samrendra (@samrendra) reported

    @JioCare @JioCare Fraud and cheat. Looting people's hard earned money. Didn't expect such pathetic response from Jio. Take money from customer then disappear. I have paid the entire amount.

  • ItsDhun
    Dhun (@ItsDhun) reported

    @JioCare since 2 days ,jio fibre not working, it's blinking red.. The jio engineer visit is also cancelled by yourself today without resolving the issue .... disappointed 😡