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Reliance Jio

Reliance Jio outages and service status in Kānpur, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Kānpur, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received May 2, 5:19 PM GMT+5:30.
  • 50% Internet (50%)
  • 50% Wi-fi (50%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kānpur, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kānpur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 8: Problems at Reliance Jio

Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kānpur, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Hugli.

CityProblem TypeReport Time
Hugli Wi-fi 6 days ago
Hugli Internet 21 days ago

Nearby cities with recent reports

Hugli

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Kānpur, West Bengal

Latest outage, problems and issue reports in Kānpur and nearby locations:

  • nasiruddin5268
    Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal

    @reliancejio @exploreIMC It's not jio 4G its 2G. At first improve your 4G service

  • mdas89
    Malay Das (@mdas89) reported from Kalyani, West Bengal

    @manjudbhatIN @JioCare @DoT_India Yeah True. They should also get a lesson like Airtel and Vodafone. That might change the attitude towards customer.

  • SParambua
    sourav. parambua@gmail.com (@SParambua) reported from Hugli, West Bengal

    @reliancejio I am sourav Ghosh I leave in a village my village name is parambua it's situated in west bengal dist hooghly I complain several time of jio network speed last one year but no improvement of your network if you look into this matter I am thank full to your team

  • mondal_arup
    Aarup Mondal (@mondal_arup) reported from Hābra, West Bengal

    You are taking 199 rupees every month, very good thing. You will give the service well. Why is there so much problem on the internet? If you can't provide the service, tell me I will port it to another company. @reliancejio @JioCare

  • kanjilal26
    S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal

    @JioCare Not getting proper indoor coverage, as well as Internet speed at my location. Tried calling your customer care. But it was useless.

  • pritamsen18
    pritam❣️❣️ (@pritamsen18) reported from Hābra, West Bengal

    @reliancejio @JioCare very disappointed with your service. The data speed is slower than a turtle. Contacted your help desk but they're only saying we are still working on it. Facing this issue since last year but still got no solution. I don't know what you guys are working on:(

  • m_das89
    Malay D. (@m_das89) reported from Kalyani, West Bengal

    @JioCare hey I got a sms from Jio asking for eRefund for postpaid security deposit. While giving the bank details I am asked to attach Cancelled Cheque. But my bank account don't have Cheque book. Can you please help how to submit the details?

  • urfriendtoton
    tonmoy mukherjee (@urfriendtoton) reported from Kalyani, West Bengal

    @JioCare dear jio team I've tried many ways,by sending the details through DM,but till now I've not got the invoice of my last recharge 401 on 26th August, need urgent support to get the invoice Pls help

  • DipakGh78932316
    Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal

    @JioCare I brought a jio phone under Diwali offer But after using 7 days the phone facing so much problems like hang, overheating, malfunction and not working switches This is a worst 😥😥😥 phone I have ever seen Thank God i don't purchase jio phone 2 or 3 then it's a more pain

  • kamal_mazumdar
    Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Hābra, West Bengal

    @JioCare Dear @JioCare , I had a chat with your team and they are saying that it may take 6 to 8 months to resolve.. I am using this number from January 2018 if I am not wrong. The problem was from day 1. @JioCare @reliancejio @jio

  • fact_bong
    Ms Bong Fact (@fact_bong) reported from Hābra, West Bengal

    @reliancejio Jio network is doing worst job in my area at west bengal, it's been around 20 days i didn't have any internet access,jio internet only works during phone calls. I have my exam next month and i had to attend classes online (with mobile internet).Fix it @reliancejio

  • SouvikM60964299
    🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal

    @reliancejio @JioCare a generator need to be installed in the tower for stop gap arrangement (location: Sripur, PIN-712514) as during power cut the tower does not deliver signal.

  • RajuWhocares
    Raju (@RajuWhocares) reported from Kalyani, West Bengal

    @reliancejio There is no mobile network for last 3 days between 17.30 hrs. to 22.00 hrs. Area : ITI More, Kalyani. Pin 741235. Please check..

  • tuhindhali
    Tuhindhali (@tuhindhali) reported from Hābra, West Bengal

    @JioCare @raunakpurty12 Bad service

  • kanjilal26
    S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal

    @JioCare I need no help. As I tweeted earlier I don't expect anything from Jio. It was a worst decision to Port to Jio. Which I will rectify after 90 days. Thank you.

  • tuhindhali
    Tuhindhali (@tuhindhali) reported from Hābra, West Bengal

    I have been looking for a @reliancejio #fiberconnection for the past six months,it has been found in all areas around my house and aftr consult with compny people in a wide area of ​​our and to no avail.Thn why did @reliancejio show advertise in tv if they won't give service?

  • urfriendtoton
    tonmoy mukherjee (@urfriendtoton) reported from Kalyani, West Bengal

    @JioCare dear jio team I need the invoice of my last recharge of 401 I made on 26th August, it's not appearing in myjio app Pls help to provide the same

  • shubham199641
    Shubham Sarkar (@shubham199641) reported from Hābra, West Bengal

    @JioCare I don't know why but some of the apps on my phone including the Google play store, Twitter etc aren't working while I'm connected to my new Jio Fiber connection. Can you please help?

  • SouvikM60964299
    🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal

    @reliancejio @JioCare please ensure proper 4g network speed. Network speed is too much poor in my locality though a tower had installed within 30 meter from my house. Moreover signal has not been delivered during power cut due to absence of generator.

  • d_malay_
    Malay (@d_malay_) reported from Kalyani, West Bengal

    @JioCare What does at the earliest means? In you last reply you said clearly by 14th May. But now as its not credited you guys are replying at the earliest? How pathetic. I am going to complaint on consumer forum. I don't believe you guys.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • N7869724567_n
    Naushad Ali (@N7869724567_n) reported

    Extremely disappointed with @JioCare. My JioFiber (ID: 05223176897) is down. Technician refused to fix it! ​I’m on duty in Manipur & family is alone in Lucknow. CCTV is offline, major safety concern. Fix this on priority! ​@reliancejio #JioFiber #Lucknow #Emergency

  • Nandanthumha
    Nandan Kumar (@Nandanthumha) reported

    @reliancejio Very bad of jio service,all wi fi router faild Service,it's Very Chips ,Very Very Very Bad @JioCare @reliancejio

  • pradeeppal1718
    DIL-SCOOP 🇮🇳 (@pradeeppal1718) reported

    @JioCare What a bad service you have, neither your internet is working nor calls are being made. Time to move to another network

  • sarang5200
    Sarang Tare (@sarang5200) reported

    @JioCare I recharged my Jio number almost 3 hours ago. Payment was successful, but the recharge is still not reflecting in the Jio app and services are not activated yet. Kindly look into this issue and resolve it at the earliest. #Jio #RechargeIssue #CustomerSupport

  • _PrasannaLahoti
    Prasanna Lahoti (@_PrasannaLahoti) reported

    @JioCare my jio air fiber having issues since morning. connected but no internet access. please fix this ASAP.

  • farhan_sheikh7
    Mohammad Farhan (@farhan_sheikh7) reported

    @Blehhh_23 @JioCare @reliancejio Same problem. Internet is not coming

  • ajaycatt07
    ajaycatt (@ajaycatt07) reported

    @JioCare shifting is not possible In this situation what should the customer do? If AirFiber can't work properly and even shifting is not possible because of infrastructure limitations from your side then you should provide an alternate solution like Jio Fixed Line Fiber connection (3/3)

  • bakarbaaz11
    Abhishank Shrivastav (@bakarbaaz11) reported

    @JioCare Everyone must know this - because of your horrible customer service, I have cancelled it and taken another provider. You must know the cost of horrible customer service - losing customers

  • rk_vimalraj04
    Vimal Singh (@rk_vimalraj04) reported

    @JioCare How this is ridiculous? Rain is over. If you cannot fix this. I will shut down you jiofbre.

  • _pamm0
    Pramod Kumar (@_pamm0) reported

    @reliancejio @JioCare @Pluxee_india My jio app says 0 convenience fees but charged 821.16 for a 799 plan. Why should I even use a network and telecommunication card if I have to pay extra amount every time.