Reliance Jio outages and service status in Kānpur, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Kānpur, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kānpur, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kānpur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 5: Problems at Reliance Jio
Reliance Jio is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Kānpur, West Bengal
Latest outage, problems and issue reports in Kānpur and nearby locations:
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sourav. parambua@gmail.com (@SParambua) reported from Hugli, West Bengal@reliancejio I am sourav Ghosh I leave in a village my village name is parambua it's situated in west bengal dist hooghly I complain several time of jio network speed last one year but no improvement of your network if you look into this matter I am thank full to your team
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S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal@techtrends90 @JioCare Dont worry, they (@JioCare ) are working tirelessly to improve your services. It may resolve very soon. But unfortunately that SOON never comes 😑
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Saheb (@SahebGhosh_pupu) reported from Hugli, West BengalPathetic network coverage here in my address Rameshwarpur Uttar Para Pandua Hooghly 712152 Need urgent solutions it’s a indoor issue.@reliancejio we are not getting the VoLTE facility.
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SubhaJit Sarkar (@tweets_SubhaJit) reported from Jafarpur, West Bengal@reliancejio @JioCare From last few months I try to make a request for Jio Fiber connection in my house. Every month I raised a request. Till now no one contact from the end of Jio. I really want a good broadband connection like Jio Fiber. Please help 🙏
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MOYUKH DAS (@MOYUKHDAS) reported from Kalyani, West Bengal@Ei_Samay @reliancejio conditions too poor
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Aarup Mondal (@mondal_arup) reported from Hābra, West BengalWhere exactly is your problem?The phone hangs up while talking on the phone.I can't use the internet properly. It's too late to upload, before the baby is delivered. I complained about this for the second time.If the problem is not solved, then I will be forced to port. @JioCare
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S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal@JioCare I need no help. As I tweeted earlier I don't expect anything from Jio. It was a worst decision to Port to Jio. Which I will rectify after 90 days. Thank you.
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Dibyendu Swar (@myselfdibyendu) reported from Hābra, West Bengal@GooglePayIndia few prepared plans are not coming during recharge. Eg. 395. This plan is currently available. Unable to recharge using gpay.. @JioCare please fix it...
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Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal@JioCare I brought a jio phone under Diwali offer But after using 7 days the phone facing so much problems like hang, overheating, malfunction and not working switches This is a worst 😥😥😥 phone I have ever seen Thank God i don't purchase jio phone 2 or 3 then it's a more pain
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🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal@reliancejio please ensure proper 4g network speed instead of upgrading it 5G/6G etc. As network speed is too much poor in my locality though a tower had installed within 30 meter from my house. Moreover signal has not been delivered during power cut due to absence of generator.
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Ms Bong Fact (@fact_bong) reported from Hābra, West Bengal@reliancejio Jio network is doing worst job in my area at west bengal, it's been around 20 days i didn't have any internet access,jio internet only works during phone calls. I have my exam next month and i had to attend classes online (with mobile internet).Fix it @reliancejio
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tonmoy mukherjee (@urfriendtoton) reported from Kalyani, West Bengal@JioCare dear jio team I need the invoice of my last recharge of 401 I made on 26th August, it's not appearing in myjio app Pls help to provide the same
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Malay (@d_malay_) reported from Kalyani, West Bengal@JioCare What does at the earliest means? In you last reply you said clearly by 14th May. But now as its not credited you guys are replying at the earliest? How pathetic. I am going to complaint on consumer forum. I don't believe you guys.
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Malay D. (@m_das89) reported from Kalyani, West Bengal@JioCare hey I got a sms from Jio asking for eRefund for postpaid security deposit. While giving the bank details I am asked to attach Cancelled Cheque. But my bank account don't have Cheque book. Can you please help how to submit the details?
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Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal@JioCare your customer care is worst 😥then your jio phone Don't think I am a new jio customer I am using jio sim in my 4g handset for two years and it working fine But your jio phone is worst
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Aarup Mondal (@mondal_arup) reported from Hābra, West BengalYou are taking 199 rupees every month, very good thing. You will give the service well. Why is there so much problem on the internet? If you can't provide the service, tell me I will port it to another company. @reliancejio @JioCare
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Suman Ghoshal (@SumanGhoshal16) reported from Hābra, West BengalThere is no network since last night due to devastating Cyclone #Amphan . The network issue is facing whole 24 Parganas (North),WB. Please do something as Soon as possible @VodafoneIN @Airtel_Presence @JioCare .
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Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Khasdelpur, West BengalReliance Jio Mobile Internet network not working like 4G. We are suffering from last 2 yeas. All time customer care is saying like we need to build one tower. @jio @JioCare @reliancejio Kindly do the needful or suggest an alternative for our local area jio subscribers.
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🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal@reliancejio @JioCare a generator need to be installed in the tower for stop gap arrangement (location: Sripur, PIN-712514) as during power cut the tower does not deliver signal.
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Arnab Sadhukhan (@ArnabS17) reported from Kalyani, West BengalVery bad experience using jio . Internet speed is very slow . Solve the problem @JioCare @reliancejio . Even the Airtel is better than Jio . @Airtel_Presence @DoT_India
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sunny (@hoshang_govil) reportedI'm really disappointed by @reliancejio set top box. Why doesn't it support @AppleTV not Xtreme Play ?? Extremely disappointing.
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Ajay (@BawlaMunda) reported@JioHotstar @JioCare I paid for an annual plan, not a mobile-only plan. If you’ve changed my benefits without prior notice, it’s unfair. Fix this or I’ll file a complaint with the Consumer Forum and take legal action. #JioHotstar #Jio #ConsumerRights
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🇮🇳tHeSeeKer (@sundaramshrik) reported@JioCare this is not the first time am using this nw or MyJio/maybe u DID NOT understand the issue/what is the USE of Jio APP when it is giving FAKE info/Not Allowing complaint?DM has no value as u CONTRADICT ur own app findings/get rid of the APP if you want me to answer THOSE Qs/or fix
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Swing action (@rockkrishna) reportedJio AirFiber service is the worst in my area. I'm paying for a 100 Mbps plan, but I'm only getting around 8 Mbps. I reported an issue with my set-top box on July 1, and it's still not fixed. It's been days with no resolution. @JioCare @reliancejio #jioairfiber
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Gnana Deepan (@P_GnanaDeepan) reported@JioCare @reliancejio Everyday I’m just calling and registering a new complaint but no one is checking and resolving the issue, how many days should I wait it’s been 15 days, multiple calls multiple tickets, can someone take this on priority (SR00003AABGF)
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Armaan Yadav (@armaan_y10) reported@JioCare I am unable to make and receive calls nor use internet in my area (134003), while other operators are working fine. Fix this issue. Can't even contact customer support coz I CAN'T EVEN CALL SOMEONE!
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Yash Javiya (@yash__javiya) reported@JioCare @reliancejio I have also contacted customer care multiple times, but every time I received different and misleading information. No delivery executive has contacted me or attempted delivery.
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vinod pathania (@isabouthestory) reported@JioCare @reliancejio I didn’t pay to hear that your call can’t be completed due to network congestion. Never heard such case or scenario from anyone here. You guys have made the hell out of Indian telecom industry. No data speed | No calling | Charging premium.
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Yogeswar Pradhan (@YogeswarPradha2) reported@reliancejio trying since last half an hour to connect …. No human support… since last 4 days my jio fibre connection is not working…. Not a call yet… dont know whom and whr to connect Jio fiber worst service… taking the help of X to reach u @GoI_MeitY
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The (@wh0_is_the) reportedHi @JioCare you guys are not even responding anymore I have sent you the screenshots plus have DMed you all the details and my problem in details and you are still of no help.