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Reliance Jio

Reliance Jio outages and service status in Kānpur, West Bengal

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Kānpur, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • 50% Internet (50%)
  • 50% Wi-fi (50%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kānpur, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kānpur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 14: Problems at Reliance Jio

Reliance Jio is having issues since 05:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kānpur, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Hugli.

CityProblem TypeReport Time
Hugli Wi-fi 12 days ago

Community Discussion

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Reliance Jio Issues Reports Near Kānpur, West Bengal

Latest outage, problems and issue reports in Kānpur and nearby locations:

  • pritamsen18
    pritam❣️❣️ (@pritamsen18) reported from Hābra, West Bengal

    @reliancejio @JioCare very disappointed with your service. The data speed is slower than a turtle. Contacted your help desk but they're only saying we are still working on it. Facing this issue since last year but still got no solution. I don't know what you guys are working on:(

  • urfriendtoton
    tonmoy mukherjee (@urfriendtoton) reported from Kalyani, West Bengal

    @JioCare dear jio team I've tried many ways,by sending the details through DM,but till now I've not got the invoice of my last recharge 401 on 26th August, need urgent support to get the invoice Pls help

  • mondal_arup
    Aarup Mondal (@mondal_arup) reported from Hābra, West Bengal

    Where exactly is your problem?The phone hangs up while talking on the phone.I can't use the internet properly. It's too late to upload, before the baby is delivered. I complained about this for the second time.If the problem is not solved, then I will be forced to port. @JioCare

  • SouvikM60964299
    🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal

    @reliancejio @JioCare a generator need to be installed in the tower for stop gap arrangement (location: Sripur, PIN-712514) as during power cut the tower does not deliver signal.

  • kanjilal26
    S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal

    @JioCare Not getting proper indoor coverage, as well as Internet speed at my location. Tried calling your customer care. But it was useless.

  • fact_bong
    Ms Bong Fact (@fact_bong) reported from Hābra, West Bengal

    @reliancejio Jio network is doing worst job in my area at west bengal, it's been around 20 days i didn't have any internet access,jio internet only works during phone calls. I have my exam next month and i had to attend classes online (with mobile internet).Fix it @reliancejio

  • mondal_arup
    Aarup Mondal (@mondal_arup) reported from Hābra, West Bengal

    You are taking 199 rupees every month, very good thing. You will give the service well. Why is there so much problem on the internet? If you can't provide the service, tell me I will port it to another company. @reliancejio @JioCare

  • Kbr97192798
    Kãbír (@Kbr97192798) reported from Seorāphuli, West Bengal

    @JioCare @reliancejio I recently got a new jio fiber connection in my home . Then I started facing problem in his router, his 4g 2.4 GHz network is not connecting in any device.I talked to customer care about this problem, they are also not helping.

  • tweets_SubhaJit
    SubhaJit Sarkar (@tweets_SubhaJit) reported from Jafarpur, West Bengal

    @reliancejio @JioCare From last few months I try to make a request for Jio Fiber connection in my house. Every month I raised a request. Till now no one contact from the end of Jio. I really want a good broadband connection like Jio Fiber. Please help 🙏

  • kamal_mazumdar
    Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Hābra, West Bengal

    @JioCare Dear @JioCare , I just confirmed my family members, they are also facing the same problem. Request you to take an action rather than making note. May be I am just one subscriber, But I am a loyal customer of Jio. @JioCare @reliancejio @jio

  • SahebGhosh_pupu
    Saheb (@SahebGhosh_pupu) reported from Hugli, West Bengal

    Pathetic network coverage here in my address Rameshwarpur Uttar Para Pandua Hooghly 712152 Need urgent solutions it’s a indoor issue.@reliancejio we are not getting the VoLTE facility.

  • ArnabS17
    Arnab Sadhukhan (@ArnabS17) reported from Kalyani, West Bengal

    Very bad experience using jio . Internet speed is very slow . Solve the problem @JioCare @reliancejio . Even the Airtel is better than Jio . @Airtel_Presence @DoT_India

  • m_das89
    Malay D. (@m_das89) reported from Kalyani, West Bengal

    @JioCare hey I got a sms from Jio asking for eRefund for postpaid security deposit. While giving the bank details I am asked to attach Cancelled Cheque. But my bank account don't have Cheque book. Can you please help how to submit the details?

  • mdas89
    Malay Das (@mdas89) reported from Kalyani, West Bengal

    @manjudbhatIN @JioCare @DoT_India Yeah True. They should also get a lesson like Airtel and Vodafone. That might change the attitude towards customer.

  • nasiruddin5268
    Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal

    @reliancejio bad internet experience ever. a huge company and such a cheap service

  • mondal_arup
    Aarup Mondal (@mondal_arup) reported from Hābra, West Bengal

    @JioCare Dear praveen da, My jio number is 6295277177. I don't have any other number that I can give you. The condition of internet is very bad. I am getting 2 g speed. It seems that the net has gone into a coma.

  • d_malay_
    Malay (@d_malay_) reported from Kalyani, West Bengal

    @JioCare What does at the earliest means? In you last reply you said clearly by 14th May. But now as its not credited you guys are replying at the earliest? How pathetic. I am going to complaint on consumer forum. I don't believe you guys.

  • tuhindhali
    Tuhindhali (@tuhindhali) reported from Hābra, West Bengal

    I have been looking for a @reliancejio #fiberconnection for the past six months,it has been found in all areas around my house and aftr consult with compny people in a wide area of ​​our and to no avail.Thn why did @reliancejio show advertise in tv if they won't give service?

  • SumanGhoshal16
    Suman Ghoshal (@SumanGhoshal16) reported from Hābra, West Bengal

    There is no network since last night due to devastating Cyclone #Amphan . The network issue is facing whole 24 Parganas (North),WB. Please do something as Soon as possible @VodafoneIN @Airtel_Presence @JioCare .

  • nasiruddin5268
    Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal

    @JioCare bad experience ever seen in internet with this operator

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • SubbuBanerjee
    subhojit banerjee☦️ (@SubbuBanerjee) reported

    @JioCare internet down since two days - 040-35679510 I will not pay for days of non delivery of internet. Fix it. @ministry

  • Jain__Ashwin
    Ashwin K Jain 🇮🇳 (@Jain__Ashwin) reported

    @JioCare Even mobile network are not working correctly

  • dhrumildarji07
    DHRUMIL DARJI (@dhrumildarji07) reported

    @JioCare @reliancejio My JioFiber connection has been down for more than 24 hours, and I have been facing consistent speed issues for the past few weeks. The service is still not restored. Please address this immediately. Thanks.

  • prabu10rajan
    Prabu Rajan (@prabu10rajan) reported

    @JioCare All I’m receiving is that the status is delayed since yesterday. It has become a monthly custom for me to raise service request and not have broadband connection for 3-4 days every month while I have to pay the entire month fee always.

  • rkjigyasu
    Rajnish Jigyasu (@rkjigyasu) reported

    @JioCare Not getting any solution from your app and call center, Please check and let me know will technician visit, and if Yes when????????????????

  • urstrulycinema
    dileep (@urstrulycinema) reported

    @JioCare you need to extend my plan validity Because I have been facing problem since 3 days now and 10 days before a week

  • Pattabhi11
    Pattabhi Ramarao M (@Pattabhi11) reported

    @JioCare how am I supposed to connect to a real person to resolve an issue. You are making me tired speaking to a dumb chat box.

  • Skumar_654
    Shivakumar (@Skumar_654) reported

    @JioCare Tried I am only able to choose language. After options not selected. When I try to select it doesn't respond. Worst

  • itsmeshaileshkr
    Shailesh✨ (@itsmeshaileshkr) reported

    @JioCare These kinds of formality are useless... with zero results. you have pathetic service! Shame on you! Scammers!

  • bangles65
    Sandeep (@bangles65) reported

    Jio, the signal inside big malls in Pune like Phoenix Marketcity and Amanora is a disaster! Calls constantly dropping and data is spotty at best. We really need better indoor coverage for a smoother experience! — 14 May 2026 16:22:16 @reliancejio @TRAI @DoT_India