Reliance Jio outages and service status in Kānpur, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Kānpur, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kānpur, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kānpur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 19: Problems at Reliance Jio
Reliance Jio is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Kānpur, West Bengal
Latest outage, problems and issue reports in Kānpur and nearby locations:
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Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Khasdelpur, West BengalReliance Jio Mobile Internet network not working like 4G. We are suffering from last 2 yeas. All time customer care is saying like we need to build one tower. @jio @JioCare @reliancejio Kindly do the needful or suggest an alternative for our local area jio subscribers.
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SubhaJit Sarkar (@tweets_SubhaJit) reported from Jafarpur, West Bengal@JioCare Thanks for the reply. But it's a request please try to provide your service in our area as soon as possible.
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Dibyendu Swar (@myselfdibyendu) reported from Hābra, West Bengal@GooglePayIndia few prepared plans are not coming during recharge. Eg. 395. This plan is currently available. Unable to recharge using gpay.. @JioCare please fix it...
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Tuhindhali (@tuhindhali) reported from Hābra, West BengalI have been looking for a @reliancejio #fiberconnection for the past six months,it has been found in all areas around my house and aftr consult with compny people in a wide area of our and to no avail.Thn why did @reliancejio show advertise in tv if they won't give service?
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Shubham Sarkar (@shubham199641) reported from Hābra, West Bengal@JioCare I don't know why but some of the apps on my phone including the Google play store, Twitter etc aren't working while I'm connected to my new Jio Fiber connection. Can you please help?
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tonmoy mukherjee (@urfriendtoton) reported from Kalyani, West Bengal@JioCare dear jio team I need the invoice of my last recharge of 401 I made on 26th August, it's not appearing in myjio app Pls help to provide the same
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S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal@JioCare Not getting proper indoor coverage, as well as Internet speed at my location. Tried calling your customer care. But it was useless.
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Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal@JioCare I brought a jio phone under Diwali offer But after using 7 days the phone facing so much problems like hang, overheating, malfunction and not working switches This is a worst 😥😥😥 phone I have ever seen Thank God i don't purchase jio phone 2 or 3 then it's a more pain
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Suman Ghoshal (@SumanGhoshal16) reported from Hābra, West BengalThere is no network since last night due to devastating Cyclone #Amphan . The network issue is facing whole 24 Parganas (North),WB. Please do something as Soon as possible @VodafoneIN @Airtel_Presence @JioCare .
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Malay D. (@m_das89) reported from Kalyani, West Bengal@JioCare hey I got a sms from Jio asking for eRefund for postpaid security deposit. While giving the bank details I am asked to attach Cancelled Cheque. But my bank account don't have Cheque book. Can you please help how to submit the details?
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Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal@reliancejio bad internet experience ever. a huge company and such a cheap service
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S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal@JioCare I need no help. As I tweeted earlier I don't expect anything from Jio. It was a worst decision to Port to Jio. Which I will rectify after 90 days. Thank you.
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Aarup Mondal (@mondal_arup) reported from Hābra, West Bengal@JioCare Dear praveen da, My jio number is 6295277177. I don't have any other number that I can give you. The condition of internet is very bad. I am getting 2 g speed. It seems that the net has gone into a coma.
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Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal@JioCare bad experience ever seen in internet with this operator
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Aarup Mondal (@mondal_arup) reported from Hābra, West BengalWhere exactly is your problem?The phone hangs up while talking on the phone.I can't use the internet properly. It's too late to upload, before the baby is delivered. I complained about this for the second time.If the problem is not solved, then I will be forced to port. @JioCare
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Kãbír (@Kbr97192798) reported from Seorāphuli, West Bengal@JioCare @reliancejio I recently got a new jio fiber connection in my home . Then I started facing problem in his router, his 4g 2.4 GHz network is not connecting in any device.I talked to customer care about this problem, they are also not helping.
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Malay Das (@mdas89) reported from Kalyani, West Bengal@manjudbhatIN @JioCare @DoT_India Yeah True. They should also get a lesson like Airtel and Vodafone. That might change the attitude towards customer.
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🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal@reliancejio please ensure proper 4g network speed instead of upgrading it 5G/6G etc. As network speed is too much poor in my locality though a tower had installed within 30 meter from my house. Moreover signal has not been delivered during power cut due to absence of generator.
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Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal@JioCare your customer care is worst 😥then your jio phone Don't think I am a new jio customer I am using jio sim in my 4g handset for two years and it working fine But your jio phone is worst
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tonmoy mukherjee (@urfriendtoton) reported from Kalyani, West Bengal@JioCare dear jio team I've tried many ways,by sending the details through DM,but till now I've not got the invoice of my last recharge 401 on 26th August, need urgent support to get the invoice Pls help
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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W_E_N_O_X (@W_ENO_X) reported@just_tanyaaa @reliancejio @airtelindia VI we need you 🥰🥰 build good infra atleast in big cities and see how your customer base skyrockets
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Mohd Ashraf Khan (@ashraf_rehank) reported@JioCare Still no update provided by jio...for what you guys are waiting....what do you mean by escalation. Need a call back on this with proper solution now
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Shyam Kalaskar (@shyamRKalaskar) reported@JioCare It takes 5 days to resolve, thank you for quick service. And remove Marathi option from your customer care IVR, whenever I choose for marathi, it's connected with Hindi speaking executive then what is the purpose to "मराठी मध्ये सुरू ठेवण्याकरिता १ दाबा"
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Akarsh (@dealsandloots) reported@JioCare I shared all the details in DM Kindly cancel that 349 recharge as it was done by mistake Im having 189 pack already
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Prasad Gadekar (@SpectatorPG) reported@JioCare NRI SIM replacement requests remain unresolved despite repeated follow-up. Random rep keep giving conflicting replies, with no ownership / clear escalation path. Assign a single case owner and resolve urgently. Loyal customers deserve better support. @TRAI @reliancejio
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D_Hindu (@HINDUISMISM) reported@Trai i have to port from jio to bsnl in 1 1/2 year experince new clients did what's app call as they complained my phone is not reachable @BSNLCorporate is worst and now again i am porting to @reliancejio which is again a worst but atleast it lets me recieve my clients cal
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Keshto (@GemsOfTroll) reported@JioCare Why do you want further communication in DM. Instead, do the needful in the area mentioned. It’s not my personal issue but of a larger customer base in this prime locality.
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karam arora (@arora_karam) reported@JioCare You took 2 days for raising a complaint... wow is this kind of service you are providing @JioCare ?
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Jerome (@Jerome10705) reported@JioCare @reliancejio Someone even asked me to pay for offline support because my location is in the Gamdhipuram sector, Coimbatore. Is this the level of service Jio provides? This experience has been extremely disappointing. I need immediate assistance and a proper resolution.
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Being ದೀಪಕ್ (@Beingdeepak7) reported@airtelindia i port my number from @JioCare coz i was facing network issues. But your network is worst. The network drops. The 5G doesn't work. U switch 5G to 4G the moment there is internet sharing. The 4G is horrible. Waiting for this month to be over so I can switch back.