Reliance Jio outages and service status in Kānpur, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Kānpur, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kānpur, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kānpur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 3: Problems at Reliance Jio
Reliance Jio is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Kānpur, West Bengal
Latest outage, problems and issue reports in Kānpur and nearby locations:
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Saheb (@SahebGhosh_pupu) reported from Hugli, West BengalPathetic network coverage here in my address Rameshwarpur Uttar Para Pandua Hooghly 712152 Need urgent solutions it’s a indoor issue.@reliancejio we are not getting the VoLTE facility.
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pritam❣️❣️ (@pritamsen18) reported from Hābra, West Bengal@reliancejio @JioCare very disappointed with your service. The data speed is slower than a turtle. Contacted your help desk but they're only saying we are still working on it. Facing this issue since last year but still got no solution. I don't know what you guys are working on:(
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sourav. parambua@gmail.com (@SParambua) reported from Hugli, West Bengal@reliancejio I am sourav Ghosh I leave in a village my village name is parambua it's situated in west bengal dist hooghly I complain several time of jio network speed last one year but no improvement of your network if you look into this matter I am thank full to your team
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SubhaJit Sarkar (@tweets_SubhaJit) reported from Jafarpur, West Bengal@JioCare Thanks for the reply. But it's a request please try to provide your service in our area as soon as possible.
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S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal@JioCare Not getting proper indoor coverage, as well as Internet speed at my location. Tried calling your customer care. But it was useless.
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S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal@JioCare @uditajoshi22 I already have a Jio connection which is more than pathetic. Ported my other Vi number to Jio. But now i feel I had done a mistake. Vi do have worst speed but thats temporary which is resolved now. But Jio its worst.
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Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal@JioCare your customer care is worst 😥then your jio phone Don't think I am a new jio customer I am using jio sim in my 4g handset for two years and it working fine But your jio phone is worst
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Aarup Mondal (@mondal_arup) reported from Hābra, West BengalYou are taking 199 rupees every month, very good thing. You will give the service well. Why is there so much problem on the internet? If you can't provide the service, tell me I will port it to another company. @reliancejio @JioCare
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S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal@JioCare I need no help. As I tweeted earlier I don't expect anything from Jio. It was a worst decision to Port to Jio. Which I will rectify after 90 days. Thank you.
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Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Khasdelpur, West BengalReliance Jio Mobile Internet network not working like 4G. We are suffering from last 2 yeas. All time customer care is saying like we need to build one tower. @jio @JioCare @reliancejio Kindly do the needful or suggest an alternative for our local area jio subscribers.
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Aarup Mondal (@mondal_arup) reported from Hābra, West BengalWhere exactly is your problem?The phone hangs up while talking on the phone.I can't use the internet properly. It's too late to upload, before the baby is delivered. I complained about this for the second time.If the problem is not solved, then I will be forced to port. @JioCare
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Aarup Mondal (@mondal_arup) reported from Hābra, West Bengal@JioCare Dear praveen da, My jio number is 6295277177. I don't have any other number that I can give you. The condition of internet is very bad. I am getting 2 g speed. It seems that the net has gone into a coma.
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S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal@techtrends90 @JioCare Dont worry, they (@JioCare ) are working tirelessly to improve your services. It may resolve very soon. But unfortunately that SOON never comes 😑
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Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal@JioCare bad experience ever seen in internet with this operator
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🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal@reliancejio @JioCare please ensure proper 4g network speed. Network speed is too much poor in my locality though a tower had installed within 30 meter from my house. Moreover signal has not been delivered during power cut due to absence of generator.
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Ms Bong Fact (@fact_bong) reported from Hābra, West Bengal@reliancejio Jio network is doing worst job in my area at west bengal, it's been around 20 days i didn't have any internet access,jio internet only works during phone calls. I have my exam next month and i had to attend classes online (with mobile internet).Fix it @reliancejio
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Malay (@d_malay_) reported from Kalyani, West Bengal@JioCare What does at the earliest means? In you last reply you said clearly by 14th May. But now as its not credited you guys are replying at the earliest? How pathetic. I am going to complaint on consumer forum. I don't believe you guys.
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Francis Avishek Roy (@FrancisAvishek) reported from Garifa, West Bengal@JioCare @reliancejio After 3 Years of Continue Use I Decided to Left Jio and Join @airtelindia due to there worst service in Our locality. No action taken after many complains.Where @Airtel_Presence and @VodafoneIN take prompt action after any Customer complain. #Jiodown
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Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Hābra, West Bengal@JioCare Dear @JioCare , I had a chat with your team and they are saying that it may take 6 to 8 months to resolve.. I am using this number from January 2018 if I am not wrong. The problem was from day 1. @JioCare @reliancejio @jio
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🇮🇳 Suman Ghosh (@suMan_Twi) reported from Chandannagar, West Bengal@reliancejio too slow Internet .......it have taken almost 5 munits to open Twitter.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Patriot (@00tweet_bot00) reported@JioCare my airfiber is down for more than 15 hours!!?whats going on!!?
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Deepak Verma (@aapkaapnadeepak) reported@JioCare @reliancejio @jio_fiber Still I have not received any details about grievance & appalent authority. My issue has still not resolve, what's status of escalation?
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The lone crusador (@PK75536281) reportedTotally worthless ridiculous service by @airtelindia Payment made for airtel air fiber since 30 Jun still no action taken and no installation taking place. No one is responding calls.. refund my money. I will for @reliancejio air fiber
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Ravindra pandey (@ravindrapmzp) reportedExtremely frustrating! @JioCare @reliancejio processed and closed my SR number SR00003A1BOD without providing any resolution or contacting me. Expected better service from Jio AirFiber. Please reopen this immediately and resolve the issue! #JioAirFiber #JioCare
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Basant Kumar (@basantkumar215) reported@JioCare MY Jiofiber not working after recharge. Plz register complain. Id 6154315367
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Ponsankar (@PonsankarT) reportedand even the refund process may be difficult if the installation doesn't happen. I'm not blaming the sales representative—I appreciate his honesty. My concern is with Jio. If devices aren't available, why are you still accepting orders and promoting the service? @JioCare
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शुभम (@Shubham47316707) reported@JioCare Fraud has happened with us in the name of airfibre installation and a service of 18 months with two payments taken 10000+2121 by calling it a special plan and now it is only reflecting 2121 as payment .Jio employees are involved in this fraud
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H (@fxhustle7) reportedThis is the 3rd time I'm posting about this issue, yet I've received no support from @reliancejio. My internet connection is still not working properly, despite already raising this issue multiple times and making two previous posts. This level of customer support is extremely disappointing. assign someone to resolve this issue at the earliest. @JioCare look into this urgently.
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Achal (@achalksharma) reportedDear @reliancejio @JioCare It's been 10 days and my JioFiber issue hasn't been fixed. Absolutely aweful services. I'm tired of calling customer care and your technicians who are only making promises and doing nothing. I have sent an email to the Nodal officer of Jio (UP West) If my JioFiber doesn't get fixed soon, I will file a complaint on Government's Department of Telecommunications. Even if that doesn't work, I will take a legal action against you. My JioFiber Complaint ID: SR000039LWKT Kindly get this resolved ASAP!
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Vijayakumar (@vijayakumar_er) reported@JioCare Jio AirFiber upload speed capped at 1Mbps instead of 100Mbps. Download is fine. Ticket raised 4 days ago with zero response. Please fix ASAP. Service ID: SR000039U3NH