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Reliance Jio

Reliance Jio outages and service status in Kānpur, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Kānpur, including 0 direct reports.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kānpur, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kānpur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 22: Problems at Reliance Jio

Reliance Jio is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Reliance Jio Issues Reports Near Kānpur, West Bengal

Latest outage, problems and issue reports in Kānpur and nearby locations:

  • kanjilal26
    S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal

    @JioCare @uditajoshi22 I already have a Jio connection which is more than pathetic. Ported my other Vi number to Jio. But now i feel I had done a mistake. Vi do have worst speed but thats temporary which is resolved now. But Jio its worst.

  • urfriendtoton
    tonmoy mukherjee (@urfriendtoton) reported from Kalyani, West Bengal

    @JioCare dear jio team I've tried many ways,by sending the details through DM,but till now I've not got the invoice of my last recharge 401 on 26th August, need urgent support to get the invoice Pls help

  • tuhindhali
    Tuhindhali (@tuhindhali) reported from Hābra, West Bengal

    @reliancejio BaD service

  • DipakGh78932316
    Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal

    @JioCare I brought a jio phone under Diwali offer But after using 7 days the phone facing so much problems like hang, overheating, malfunction and not working switches This is a worst 😥😥😥 phone I have ever seen Thank God i don't purchase jio phone 2 or 3 then it's a more pain

  • kanjilal26
    S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal

    @JioCare I need no help. As I tweeted earlier I don't expect anything from Jio. It was a worst decision to Port to Jio. Which I will rectify after 90 days. Thank you.

  • pritamsen18
    pritam❣️❣️ (@pritamsen18) reported from Hābra, West Bengal

    @reliancejio @JioCare very disappointed with your service. The data speed is slower than a turtle. Contacted your help desk but they're only saying we are still working on it. Facing this issue since last year but still got no solution. I don't know what you guys are working on:(

  • RajaPan19952897
    Raja Panti (@RajaPan19952897) reported from Kalyani, West Bengal

    @JioCare Still now buffering .. solve this 7872107435 Name=debasis de.vill =ganguria word no 5.haringhata municipality .. dist =nadia. Pin =741249 west bengal . Sir please improve net speed please evend oes not open a Google page please help me sir.. improve my net speed

  • tuhindhali
    Tuhindhali (@tuhindhali) reported from Hābra, West Bengal

    I have been looking for a @reliancejio #fiberconnection for the past six months,it has been found in all areas around my house and aftr consult with compny people in a wide area of ​​our and to no avail.Thn why did @reliancejio show advertise in tv if they won't give service?

  • d_malay_
    Malay (@d_malay_) reported from Kalyani, West Bengal

    @JioCare What does at the earliest means? In you last reply you said clearly by 14th May. But now as its not credited you guys are replying at the earliest? How pathetic. I am going to complaint on consumer forum. I don't believe you guys.

  • MOYUKHDAS
    MOYUKH DAS (@MOYUKHDAS) reported from Kalyani, West Bengal

    @Ei_Samay @reliancejio conditions too poor

  • mondal_arup
    Aarup Mondal (@mondal_arup) reported from Hābra, West Bengal

    You are taking 199 rupees every month, very good thing. You will give the service well. Why is there so much problem on the internet? If you can't provide the service, tell me I will port it to another company. @reliancejio @JioCare

  • SouvikM60964299
    🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal

    @reliancejio @JioCare a generator need to be installed in the tower for stop gap arrangement (location: Sripur, PIN-712514) as during power cut the tower does not deliver signal.

  • mondal_arup
    Aarup Mondal (@mondal_arup) reported from Hābra, West Bengal

    @JioCare Dear praveen da, My jio number is 6295277177. I don't have any other number that I can give you. The condition of internet is very bad. I am getting 2 g speed. It seems that the net has gone into a coma.

  • SParambua
    sourav. parambua@gmail.com (@SParambua) reported from Hugli, West Bengal

    @reliancejio I am sourav Ghosh I leave in a village my village name is parambua it's situated in west bengal dist hooghly I complain several time of jio network speed last one year but no improvement of your network if you look into this matter I am thank full to your team

  • tweets_SubhaJit
    SubhaJit Sarkar (@tweets_SubhaJit) reported from Jafarpur, West Bengal

    @reliancejio @JioCare From last few months I try to make a request for Jio Fiber connection in my house. Every month I raised a request. Till now no one contact from the end of Jio. I really want a good broadband connection like Jio Fiber. Please help 🙏

  • m_das89
    Malay D. (@m_das89) reported from Kalyani, West Bengal

    @JioCare hey I got a sms from Jio asking for eRefund for postpaid security deposit. While giving the bank details I am asked to attach Cancelled Cheque. But my bank account don't have Cheque book. Can you please help how to submit the details?

  • tweets_SubhaJit
    SubhaJit Sarkar (@tweets_SubhaJit) reported from Jafarpur, West Bengal

    @JioCare Thanks for the reply. But it's a request please try to provide your service in our area as soon as possible.

  • SouvikM60964299
    🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal

    @reliancejio please ensure proper 4g network speed instead of upgrading it 5G/6G etc. As network speed is too much poor in my locality though a tower had installed within 30 meter from my house. Moreover signal has not been delivered during power cut due to absence of generator.

  • kamal_mazumdar
    Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Hābra, West Bengal

    @JioCare Dear @JioCare , I had a chat with your team and they are saying that it may take 6 to 8 months to resolve.. I am using this number from January 2018 if I am not wrong. The problem was from day 1. @JioCare @reliancejio @jio

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Garifa, West Bengal

    @JioCare @reliancejio After 3 Years of Continue Use I Decided to Left Jio and Join @airtelindia due to there worst service in Our locality. No action taken after many complains.Where @Airtel_Presence and @VodafoneIN take prompt action after any Customer complain. #Jiodown

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • IsrgRajan
    Isrg Rajan (@IsrgRajan) reported

    @JioCare I sent via DM but please see the same. It appears your executive have zero knowledge about the issue.

  • Kohlihailstorm
    KOHLIFY⚡️ (@Kohlihailstorm) reported

    @TRAI Yes in Mumbai both @airtelindia & @reliancejio sucks

  • AbhishekDBajaj
    Abhishek Bajaj (@AbhishekDBajaj) reported

    @JioCare its being more then 3 months and your network is not working and youvare charging us for no service. MayxI know when you will stop this and provide service as after number of complaint and even earlier tweets also no improvement yet.

  • anil_samad90
    Anil Kumar 🇮🇳 The मूल बसी (@anil_samad90) reported

    @reliancejio Your company's false commitment to refund my money despite repeated follow-ups is completely unacceptable and amounts to a serious deficiency in customer service. This has caused unnecessary mental harassment, inconvenience, and a complete loss of trust in your brand

  • InsiderGlobal_N
    Sipun Kumar Samal (@InsiderGlobal_N) reported

    @JioCare @JioCare On the first day, Jio 5G worked in our area for just 2–3 hours. We were so happy that we immediately recharged with the ₹349 plan, expecting to use unlimited 5G. But after a few hours, the 5G signal disappeared and has not returned till now.

  • RajZotha
    RAJESH JAIN (@RajZotha) reported

    Highly disappointed. @reliancejio @JioCare no response yet. Frustrated. Your app, your customer care, both exit at complaint booking. Waste of time. Waste of money. No one is ready to solve the issue. Pathetic. Time to shift it seems.

  • Tradeverse7
    TRADEVERSE (@Tradeverse7) reported

    @JioCare JioFiber isn’t working because of an internet connection issue, and there’s no customer support to help resolve it. This is extremely frustrating.

  • sunny_0219
    SUNNY (@sunny_0219) reported

    @reliancejio Jio fiber cannot install an internet connection in a city like bangalore even after 4 days of taking advance. Sales person not picking up call and customer care making silly excuses. Really pathetic service.

  • kathireshsekar
    Kathiresh Sekar (@kathireshsekar) reported

    @TRAI Seeing this tweet loading for 2 minutes @JioCare worst service

  • itsdhawan
    Sandeep Dhawan (@itsdhawan) reported

    @reliancejio @jio_fiber @JioCare I am unable to access internet via Jio Fiber. Have already called your customer service and wasted 3 hours on calls. Last agent raised a complaint MR0001P8JPWH and promised anything engeneer visit. Unfortunately there is no update or SR on app.