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Reliance Jio

Reliance Jio outages and service status in Kānpur, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Kānpur, including 0 direct reports.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kānpur, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kānpur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 17: Problems at Reliance Jio

Reliance Jio is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Reliance Jio Issues Reports Near Kānpur, West Bengal

Latest outage, problems and issue reports in Kānpur and nearby locations:

  • MOYUKHDAS
    MOYUKH DAS (@MOYUKHDAS) reported from Kalyani, West Bengal

    @Ei_Samay @reliancejio conditions too poor

  • nasiruddin5268
    Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal

    @reliancejio @exploreIMC It's not jio 4G its 2G. At first improve your 4G service

  • mondal_arup
    Aarup Mondal (@mondal_arup) reported from Hābra, West Bengal

    You are taking 199 rupees every month, very good thing. You will give the service well. Why is there so much problem on the internet? If you can't provide the service, tell me I will port it to another company. @reliancejio @JioCare

  • shubham199641
    Shubham Sarkar (@shubham199641) reported from Hābra, West Bengal

    @JioCare I don't know why but some of the apps on my phone including the Google play store, Twitter etc aren't working while I'm connected to my new Jio Fiber connection. Can you please help?

  • RajaPan19952897
    Raja Panti (@RajaPan19952897) reported from Kalyani, West Bengal

    @JioCare Still now buffering .. solve this 7872107435 Name=debasis de.vill =ganguria word no 5.haringhata municipality .. dist =nadia. Pin =741249 west bengal . Sir please improve net speed please evend oes not open a Google page please help me sir.. improve my net speed

  • kamal_mazumdar
    Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Hābra, West Bengal

    @JioCare My Jio No is 9875484373 & Alternative number is 9333619307. Address-1041, A. G. Colony, Near Sishu Vidyamandir School. PO - Maniktala - 743263. Dist-24PGS North. Problem facing Very Very Slow Mobile Internet Network in my area. @reliancejio @JioCare @jio

  • m_das89
    Malay D. (@m_das89) reported from Kalyani, West Bengal

    @JioCare hey I got a sms from Jio asking for eRefund for postpaid security deposit. While giving the bank details I am asked to attach Cancelled Cheque. But my bank account don't have Cheque book. Can you please help how to submit the details?

  • kiran_s_das
    Kiran Sankar Das (@kiran_s_das) reported from Kānpur, West Bengal

    @reliancejio total shit!! It was a great mistake port out from @airtelindia. Shit!!!

  • mdas89
    Malay Das (@mdas89) reported from Kalyani, West Bengal

    @manjudbhatIN @JioCare @DoT_India Yeah True. They should also get a lesson like Airtel and Vodafone. That might change the attitude towards customer.

  • SumanGhoshal16
    Suman Ghoshal (@SumanGhoshal16) reported from Hābra, West Bengal

    There is no network since last night due to devastating Cyclone #Amphan . The network issue is facing whole 24 Parganas (North),WB. Please do something as Soon as possible @VodafoneIN @Airtel_Presence @JioCare .

  • RajuWhocares
    Raju (@RajuWhocares) reported from Kalyani, West Bengal

    @reliancejio There is no mobile network for last 3 days between 17.30 hrs. to 22.00 hrs. Area : ITI More, Kalyani. Pin 741235. Please check..

  • d_malay_
    Malay (@d_malay_) reported from Kalyani, West Bengal

    @JioCare What does at the earliest means? In you last reply you said clearly by 14th May. But now as its not credited you guys are replying at the earliest? How pathetic. I am going to complaint on consumer forum. I don't believe you guys.

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Garifa, West Bengal

    @JioCare @reliancejio After 3 Years of Continue Use I Decided to Left Jio and Join @airtelindia due to there worst service in Our locality. No action taken after many complains.Where @Airtel_Presence and @VodafoneIN take prompt action after any Customer complain. #Jiodown

  • DipakGh78932316
    Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal

    @JioCare I brought a jio phone under Diwali offer But after using 7 days the phone facing so much problems like hang, overheating, malfunction and not working switches This is a worst 😥😥😥 phone I have ever seen Thank God i don't purchase jio phone 2 or 3 then it's a more pain

  • DipakGh78932316
    Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal

    @JioCare your customer care is worst 😥then your jio phone Don't think I am a new jio customer I am using jio sim in my 4g handset for two years and it working fine But your jio phone is worst

  • kamal_mazumdar
    Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Khasdelpur, West Bengal

    Reliance Jio Mobile Internet network not working like 4G. We are suffering from last 2 yeas. All time customer care is saying like we need to build one tower. @jio @JioCare @reliancejio Kindly do the needful or suggest an alternative for our local area jio subscribers.

  • tuhindhali
    Tuhindhali (@tuhindhali) reported from Hābra, West Bengal

    @JioCare @raunakpurty12 Bad service

  • kanjilal26
    S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal

    @techtrends90 @JioCare Dont worry, they (@JioCare ) are working tirelessly to improve your services. It may resolve very soon. But unfortunately that SOON never comes 😑

  • kanjilal26
    S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal

    @JioCare Not getting proper indoor coverage, as well as Internet speed at my location. Tried calling your customer care. But it was useless.

  • ArnabS17
    Arnab Sadhukhan (@ArnabS17) reported from Kalyani, West Bengal

    Very bad experience using jio . Internet speed is very slow . Solve the problem @JioCare @reliancejio . Even the Airtel is better than Jio . @Airtel_Presence @DoT_India

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Th_Unknown19
    The Unknown_19 (@Th_Unknown19) reported

    Worst experience with jio today @reliancejio @JioCare

  • pchats2000
    Pradeep Chatterjee (@pchats2000) reported

    @JioCare Still faced problems after what was suggested to do. Details shared in DM.

  • KratagyaPatwa
    kratagya Patwa (@KratagyaPatwa) reported

    @JioCare How am I supposed to believe that? The issue was supposed to be resolved by 16 August, but today is already 17 August, and I still haven’t received any update or resolution. I have been calling and messaging since 7 August, but my issue still hasn’t been resolved.

  • AmitKrTanwar
    Amit Kumar Tanwar (@AmitKrTanwar) reported

    @JioCare 1. What is the SR Number 2. Share your escalation Matrix. Grievance redresal already failed. Share your senior management email id. 3. Refund my money of Rs. 824 paid as advance rental. 4. No more bullshit story like technical issue.

  • sumit_sharma_07
    Sumit Sharma |🇮🇳 (@sumit_sharma_07) reported

    @reliancejio @JioCare - every 3-4 months, there is a service disruption on the broadband connection and the service response is poor, pathetic, delayed and unacceptable most of the time. One single disruption costs more than what we save in 3 months. #Shame #TRAI SR00003E8GN9

  • sbharath022
    Bharath Shenoy (@sbharath022) reported

    @JioCare No solution yet. Wake up @JioCare @jagograhakjago

  • Mona20099059
    Mona 🫎 🦙🔥 π² (❖,❖) (@Mona20099059) reported

    @JioCare threatening to shut me down.I have used this exact SIM card every single day for the last 10 years. Because it is a decade old, I honestly have no idea who the original owner on your paperwork is. But this is MY number. Every single one of my bank accounts,

  • SarojPasi
    Saroj Pasi_Trader (@SarojPasi) reported

    @JioCare @JioCare Time Crossed, but your technician still not received, that's why I am saying very poor service.

  • Sanjanab55
    Sanjana Bhargava (@Sanjanab55) reported

    @JioCare @JioCare My complain is only being noted since a few days now, I really need some action/timelines on when am I going to get my connection. No one has contacted me till now for any of my complaints raised. How can you delay the service so much after collecting the whole amount?

  • abhishekgattin
    Abhishek Gattin (@abhishekgattin) reported

    @JioCare I have called atleast 10-12 times over last 2-3 days & yet no support executive is helpful. Also they speak in so much arroganc. They are not even transferring the call to their escalation manager, neither solving my problem nor refunding.