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Reliance Jio

Reliance Jio outages and service status in Kānpur, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Kānpur, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi.
  • 100% Wi-fi (100%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kānpur, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kānpur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 19: Problems at Reliance Jio

Reliance Jio is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kānpur, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Hugli.

CityProblem TypeReport Time
Hugli Wi-fi 17 days ago

Community Discussion

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Reliance Jio Issues Reports Near Kānpur, West Bengal

Latest outage, problems and issue reports in Kānpur and nearby locations:

  • tweets_SubhaJit
    SubhaJit Sarkar (@tweets_SubhaJit) reported from Jafarpur, West Bengal

    @reliancejio @JioCare From last few months I try to make a request for Jio Fiber connection in my house. Every month I raised a request. Till now no one contact from the end of Jio. I really want a good broadband connection like Jio Fiber. Please help 🙏

  • nasiruddin5268
    Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal

    @JioCare bad experience ever seen in internet with this operator

  • mdas89
    Malay Das (@mdas89) reported from Kalyani, West Bengal

    @manjudbhatIN @JioCare @DoT_India Yeah True. They should also get a lesson like Airtel and Vodafone. That might change the attitude towards customer.

  • MOYUKHDAS
    MOYUKH DAS (@MOYUKHDAS) reported from Kalyani, West Bengal

    @Ei_Samay @reliancejio conditions too poor

  • nasiruddin5268
    Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal

    @reliancejio bad internet experience ever. a huge company and such a cheap service

  • SouvikM60964299
    🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal

    @reliancejio please ensure proper 4g network speed instead of upgrading it 5G/6G etc. As network speed is too much poor in my locality though a tower had installed within 30 meter from my house. Moreover signal has not been delivered during power cut due to absence of generator.

  • DipakGh78932316
    Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal

    @JioCare I brought a jio phone under Diwali offer But after using 7 days the phone facing so much problems like hang, overheating, malfunction and not working switches This is a worst 😥😥😥 phone I have ever seen Thank God i don't purchase jio phone 2 or 3 then it's a more pain

  • RajuWhocares
    Raju (@RajuWhocares) reported from Kalyani, West Bengal

    @reliancejio There is no mobile network for last 3 days between 17.30 hrs. to 22.00 hrs. Area : ITI More, Kalyani. Pin 741235. Please check..

  • tuhindhali
    Tuhindhali (@tuhindhali) reported from Hābra, West Bengal

    I have been looking for a @reliancejio #fiberconnection for the past six months,it has been found in all areas around my house and aftr consult with compny people in a wide area of ​​our and to no avail.Thn why did @reliancejio show advertise in tv if they won't give service?

  • kanjilal26
    S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal

    @JioCare I need no help. As I tweeted earlier I don't expect anything from Jio. It was a worst decision to Port to Jio. Which I will rectify after 90 days. Thank you.

  • fact_bong
    Ms Bong Fact (@fact_bong) reported from Hābra, West Bengal

    @reliancejio Jio network is doing worst job in my area at west bengal, it's been around 20 days i didn't have any internet access,jio internet only works during phone calls. I have my exam next month and i had to attend classes online (with mobile internet).Fix it @reliancejio

  • susovan_mandal
    mondal (@susovan_mandal) reported from Hābra, West Bengal

    @JioCare @reliancejio @AmbaniTina in this situation you can give your customer double data. Already many state now lock down. We are in home and feeling bored. Hope you can understand our situation.

  • kamal_mazumdar
    Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Hābra, West Bengal

    @JioCare My Jio No is 9875484373 & Alternative number is 9333619307. Address-1041, A. G. Colony, Near Sishu Vidyamandir School. PO - Maniktala - 743263. Dist-24PGS North. Problem facing Very Very Slow Mobile Internet Network in my area. @reliancejio @JioCare @jio

  • DipakGh78932316
    Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal

    @JioCare your customer care is worst 😥then your jio phone Don't think I am a new jio customer I am using jio sim in my 4g handset for two years and it working fine But your jio phone is worst

  • tweets_SubhaJit
    SubhaJit Sarkar (@tweets_SubhaJit) reported from Jafarpur, West Bengal

    @JioCare Thanks for the reply. But it's a request please try to provide your service in our area as soon as possible.

  • SParambua
    sourav. parambua@gmail.com (@SParambua) reported from Hugli, West Bengal

    @reliancejio I am sourav Ghosh I leave in a village my village name is parambua it's situated in west bengal dist hooghly I complain several time of jio network speed last one year but no improvement of your network if you look into this matter I am thank full to your team

  • shubham199641
    Shubham Sarkar (@shubham199641) reported from Hābra, West Bengal

    @JioCare I don't know why but some of the apps on my phone including the Google play store, Twitter etc aren't working while I'm connected to my new Jio Fiber connection. Can you please help?

  • m_das89
    Malay D. (@m_das89) reported from Kalyani, West Bengal

    @JioCare hey I got a sms from Jio asking for eRefund for postpaid security deposit. While giving the bank details I am asked to attach Cancelled Cheque. But my bank account don't have Cheque book. Can you please help how to submit the details?

  • ArnabS17
    Arnab Sadhukhan (@ArnabS17) reported from Kalyani, West Bengal

    Very bad experience using jio . Internet speed is very slow . Solve the problem @JioCare @reliancejio . Even the Airtel is better than Jio . @Airtel_Presence @DoT_India

  • pritamsen18
    pritam❣️❣️ (@pritamsen18) reported from Hābra, West Bengal

    @reliancejio @JioCare very disappointed with your service. The data speed is slower than a turtle. Contacted your help desk but they're only saying we are still working on it. Facing this issue since last year but still got no solution. I don't know what you guys are working on:(

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • himanshuraj89
    Himanshu RAJ 🇮🇳 (@himanshuraj89) reported

    Hello @JioCare ,what is the process for disconnect the connection ..I don't want any more jio fiber service....poor speed,continue connection drop,no assistance from jio care...pathetic experience.. Atleast help me in this process for last time @JioCare @reliancejio

  • cafune_sulfi
    sulfi✹ (@cafune_sulfi) reported

    Just 18 days !! I'm waiting till more than 6 months !! @reliancejio no response I was a loyal customer of jio since 9 years now I hate @JioCare worst support worst worst worst

  • mprince863
    Mahesh (@mprince863) reported

    @reliancejio No installation for 15+ days after KYC! @JioCare team closed my complaint SR0000360877 saying "assigned to future date" but did not give any exact date. Please stop delaying. ​Order ID NO0001DA6LII ​#JioAirFiber #JioCare #BadService

  • rmgulati
    Dr Ravi Gulati (@rmgulati) reported

    @JioCare @reliancejio Struggling to speak with customer care person to get answers to my query but there is no option to chat or speak with a human being.

  • mr_ikrar_
    Ikrar (@mr_ikrar_) reported

    @JioCare @JioCare"@reliancejio You're dodging my direct question. I asked about switching to 4G and network throttling despite having 5G, not about my daily data quota. Please clarify who will compensate me for the loss of my time and money, and when my validity will be extended."

  • Puthivshwath
    PuthiVishwath (@Puthivshwath) reported

    Legend has it that @reliancejio has been "working to resolve" my network issue for 3 years now. Meanwhile, my speeds are stuck at a blazing 1-2 MBPS. Tower area - Varanga, Hebri Taluk, Udupi District, Karnataka - 574108

  • vijaikrrish
    Vijay Venugopal (MODIfied) (@vijaikrrish) reported

    @Pranavamishra01 @JioCare Did you get the Internet fixed…??? I do have same issue

  • kddv1997
    Kshitij Dwivedi (@kddv1997) reported

    Hey @airtelindia you think that in India you are now only operational with your duopoly partner @reliancejio do whatever you want to do your network is bad Wi-Fi service is bad my SIM card lost in france and now they need OTP where I can give that @TRAI we need 3rd network

  • DareDevils008
    Sk Upadhyay (@DareDevils008) reported

    @JioCare Jio is not working @JioCare

  • JioCare
    JioCare (@JioCare) reported

    @FarindarP @reliancejio Hi, we regret the inconvenience caused. Thank you for confirming that. We have noted your concern and raised a service request SR00003677L9 to fix this Internet connectivity issue. The issue will get addressed at the earliest - Neha