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Reliance Jio

Reliance Jio outages and service status in Kānpur, West Bengal

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Kānpur, including 0 direct reports.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kānpur, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kānpur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 8: Problems at Reliance Jio

Reliance Jio is having issues since 07:10 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Reliance Jio Issues Reports Near Kānpur, West Bengal

Latest outage, problems and issue reports in Kānpur and nearby locations:

  • fact_bong
    Ms Bong Fact (@fact_bong) reported from Hābra, West Bengal

    @reliancejio Jio network is doing worst job in my area at west bengal, it's been around 20 days i didn't have any internet access,jio internet only works during phone calls. I have my exam next month and i had to attend classes online (with mobile internet).Fix it @reliancejio

  • SParambua
    sourav. parambua@gmail.com (@SParambua) reported from Hugli, West Bengal

    @reliancejio I am sourav Ghosh I leave in a village my village name is parambua it's situated in west bengal dist hooghly I complain several time of jio network speed last one year but no improvement of your network if you look into this matter I am thank full to your team

  • SahebGhosh_pupu
    Saheb (@SahebGhosh_pupu) reported from Hugli, West Bengal

    Pathetic network coverage here in my address Rameshwarpur Uttar Para Pandua Hooghly 712152 Need urgent solutions it’s a indoor issue.@reliancejio we are not getting the VoLTE facility.

  • DipakGh78932316
    Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal

    @JioCare your customer care is worst 😥then your jio phone Don't think I am a new jio customer I am using jio sim in my 4g handset for two years and it working fine But your jio phone is worst

  • mondal_arup
    Aarup Mondal (@mondal_arup) reported from Hābra, West Bengal

    You are taking 199 rupees every month, very good thing. You will give the service well. Why is there so much problem on the internet? If you can't provide the service, tell me I will port it to another company. @reliancejio @JioCare

  • SouvikM60964299
    🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal

    @reliancejio please ensure proper 4g network speed instead of upgrading it 5G/6G etc. As network speed is too much poor in my locality though a tower had installed within 30 meter from my house. Moreover signal has not been delivered during power cut due to absence of generator.

  • shubham199641
    Shubham Sarkar (@shubham199641) reported from Hābra, West Bengal

    @JioCare I don't know why but some of the apps on my phone including the Google play store, Twitter etc aren't working while I'm connected to my new Jio Fiber connection. Can you please help?

  • SumanGhoshal16
    Suman Ghoshal (@SumanGhoshal16) reported from Hābra, West Bengal

    There is no network since last night due to devastating Cyclone #Amphan . The network issue is facing whole 24 Parganas (North),WB. Please do something as Soon as possible @VodafoneIN @Airtel_Presence @JioCare .

  • mondal_arup
    Aarup Mondal (@mondal_arup) reported from Hābra, West Bengal

    @JioCare Dear praveen da, My jio number is 6295277177. I don't have any other number that I can give you. The condition of internet is very bad. I am getting 2 g speed. It seems that the net has gone into a coma.

  • m_das89
    Malay D. (@m_das89) reported from Kalyani, West Bengal

    @JioCare hey I got a sms from Jio asking for eRefund for postpaid security deposit. While giving the bank details I am asked to attach Cancelled Cheque. But my bank account don't have Cheque book. Can you please help how to submit the details?

  • kanjilal26
    S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal

    @JioCare Not getting proper indoor coverage, as well as Internet speed at my location. Tried calling your customer care. But it was useless.

  • nasiruddin5268
    Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal

    @reliancejio bad internet experience ever. a huge company and such a cheap service

  • nasiruddin5268
    Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal

    @JioCare bad experience ever seen in internet with this operator

  • tweets_SubhaJit
    SubhaJit Sarkar (@tweets_SubhaJit) reported from Jafarpur, West Bengal

    @JioCare Thanks for the reply. But it's a request please try to provide your service in our area as soon as possible.

  • SouvikM60964299
    🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal

    @reliancejio @JioCare please ensure proper 4g network speed. Network speed is too much poor in my locality though a tower had installed within 30 meter from my house. Moreover signal has not been delivered during power cut due to absence of generator.

  • mdas89
    Malay Das (@mdas89) reported from Kalyani, West Bengal

    @manjudbhatIN @JioCare @DoT_India Yeah True. They should also get a lesson like Airtel and Vodafone. That might change the attitude towards customer.

  • RajuWhocares
    Raju (@RajuWhocares) reported from Kalyani, West Bengal

    @reliancejio There is no mobile network for last 3 days between 17.30 hrs. to 22.00 hrs. Area : ITI More, Kalyani. Pin 741235. Please check..

  • kanjilal26
    S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal

    @JioCare @uditajoshi22 I already have a Jio connection which is more than pathetic. Ported my other Vi number to Jio. But now i feel I had done a mistake. Vi do have worst speed but thats temporary which is resolved now. But Jio its worst.

  • tuhindhali
    Tuhindhali (@tuhindhali) reported from Hābra, West Bengal

    I have been looking for a @reliancejio #fiberconnection for the past six months,it has been found in all areas around my house and aftr consult with compny people in a wide area of ​​our and to no avail.Thn why did @reliancejio show advertise in tv if they won't give service?

  • SouvikM60964299
    🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal

    @reliancejio @JioCare a generator need to be installed in the tower for stop gap arrangement (location: Sripur, PIN-712514) as during power cut the tower does not deliver signal.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • AshwiniWaishnav
    ًReel Mantri (@AshwiniWaishnav) reported

    @reliancejio and endless headaches because Jio goes down for weeks and no response and terribly ****** service and customer support

  • neoanderson534
    navendra singh rawat (@neoanderson534) reported

    Utterly unprofessional and disgusting way to treat customers from #jiofiber and @JioCare. On my relocation request did nothing for 8 days from the scheduled date, then picked up their devices and deleted me from there records after getting paid Rs 1200 upfront by me. #ShameonJio

  • phpadharia
    Parikshit Padharia (@phpadharia) reported

    @jiocare your support service executives are cheat and giving wrong info to customer. Plus, you keep customer on hold and disconnect and not let reconnect for 30 minutes to dissuade. Pathetic.. pls connect and help resolve

  • Hitarth43050511
    Hitarth Shah (@Hitarth43050511) reported

    I have complain 2 times but your technician hasn't come bought the time at time of recharge you take multiple call but when come to service worst service you are giving @reliancejio

  • raoapyla
    Apparao Pyla (@raoapyla) reported

    @JioCare @reliancejio Your customer care providing adequate solutions. Not recieved reply for the dm sent. This is extremely bad customer service

  • Din_Saw
    Dinesh S. (@Din_Saw) reported

    Today I recharged Jio no. for 799 through a 3rd class **** app @CRED_club & even after entering the correct number it recharged diffrnt no. CRED denied any support & told me to contact @JioCare. Aftr wasting more than 7 mins, Jio also denied recharge reversal. Is @TRAI a joke?

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare Shireen, what's update on my SR00003C5U11? I am fad up by handling of refund situation, return of equipment from 2.5+ months. What's going on internally no longer my issue. Trusted u guys, I have been taken 4 granted. AlI I care refund back 2 my account no matter what?

  • imsukunasvessel
    OyeSukuna (@imsukunasvessel) reported

    Experiencing one of the worst 5G internet outages with Jio. It's been 40+ hours since I raised a complaint, and there's still no resolution or update. Reliable connectivity shouldn't be this difficult. @TRAI @reliancejio @JioCare #Jio #Jio5G #Networklssue

  • Yoyotisu
    Fight for Right 💪 (@Yoyotisu) reported

    @reliancejio Bakwas don't use @reliancejio no proper network. @airtelindia is far better than you but, these both network partners are merged and going to increase the tariff rates. This is unfair

  • offiNaveenSingh
    Naveen Singh (@offiNaveenSingh) reported

    @JioCare No network connectivity and your all system permanently close last 20 hours