Reliance Jio outages and service status in Kānpur, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Kānpur, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kānpur, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kānpur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 24: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kānpur, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Hugli.
| City | Problem Type | Report Time |
|---|---|---|
 Hugli
|
Wi-fi | 22 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Kānpur, West Bengal
Latest outage, problems and issue reports in Kānpur and nearby locations:
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🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal@reliancejio @JioCare please ensure proper 4g network speed. Network speed is too much poor in my locality though a tower had installed within 30 meter from my house. Moreover signal has not been delivered during power cut due to absence of generator.
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Aarup Mondal (@mondal_arup) reported from Hābra, West BengalWhere exactly is your problem?The phone hangs up while talking on the phone.I can't use the internet properly. It's too late to upload, before the baby is delivered. I complained about this for the second time.If the problem is not solved, then I will be forced to port. @JioCare
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mondal (@susovan_mandal) reported from Hābra, West Bengal@JioCare @reliancejio @AmbaniTina in this situation you can give your customer double data. Already many state now lock down. We are in home and feeling bored. Hope you can understand our situation.
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Francis Avishek Roy (@FrancisAvishek) reported from Garifa, West Bengal@JioCare @reliancejio After 3 Years of Continue Use I Decided to Left Jio and Join @airtelindia due to there worst service in Our locality. No action taken after many complains.Where @Airtel_Presence and @VodafoneIN take prompt action after any Customer complain. #Jiodown
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S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal@JioCare @uditajoshi22 I already have a Jio connection which is more than pathetic. Ported my other Vi number to Jio. But now i feel I had done a mistake. Vi do have worst speed but thats temporary which is resolved now. But Jio its worst.
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Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal@JioCare your customer care is worst 😥then your jio phone Don't think I am a new jio customer I am using jio sim in my 4g handset for two years and it working fine But your jio phone is worst
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Malay (@d_malay_) reported from Kalyani, West Bengal@JioCare What does at the earliest means? In you last reply you said clearly by 14th May. But now as its not credited you guys are replying at the earliest? How pathetic. I am going to complaint on consumer forum. I don't believe you guys.
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Raju (@RajuWhocares) reported from Kalyani, West Bengal@reliancejio There is no mobile network for last 3 days between 17.30 hrs. to 22.00 hrs. Area : ITI More, Kalyani. Pin 741235. Please check..
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S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal@JioCare Not getting proper indoor coverage, as well as Internet speed at my location. Tried calling your customer care. But it was useless.
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SubhaJit Sarkar (@tweets_SubhaJit) reported from Jafarpur, West Bengal@JioCare Thanks for the reply. But it's a request please try to provide your service in our area as soon as possible.
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Dibyendu Swar (@myselfdibyendu) reported from Hābra, West Bengal@GooglePayIndia few prepared plans are not coming during recharge. Eg. 395. This plan is currently available. Unable to recharge using gpay.. @JioCare please fix it...
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MOYUKH DAS (@MOYUKHDAS) reported from Kalyani, West Bengal@Ei_Samay @reliancejio conditions too poor
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Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal@JioCare I brought a jio phone under Diwali offer But after using 7 days the phone facing so much problems like hang, overheating, malfunction and not working switches This is a worst 😥😥😥 phone I have ever seen Thank God i don't purchase jio phone 2 or 3 then it's a more pain
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Malay Das (@mdas89) reported from Kalyani, West Bengal@manjudbhatIN @JioCare @DoT_India Yeah True. They should also get a lesson like Airtel and Vodafone. That might change the attitude towards customer.
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Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Khasdelpur, West BengalReliance Jio Mobile Internet network not working like 4G. We are suffering from last 2 yeas. All time customer care is saying like we need to build one tower. @jio @JioCare @reliancejio Kindly do the needful or suggest an alternative for our local area jio subscribers.
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tonmoy mukherjee (@urfriendtoton) reported from Kalyani, West Bengal@JioCare dear jio team I need the invoice of my last recharge of 401 I made on 26th August, it's not appearing in myjio app Pls help to provide the same
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Arnab Sadhukhan (@ArnabS17) reported from Kalyani, West BengalVery bad experience using jio . Internet speed is very slow . Solve the problem @JioCare @reliancejio . Even the Airtel is better than Jio . @Airtel_Presence @DoT_India
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🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal@reliancejio @JioCare a generator need to be installed in the tower for stop gap arrangement (location: Sripur, PIN-712514) as during power cut the tower does not deliver signal.
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Suman Ghoshal (@SumanGhoshal16) reported from Hābra, West BengalThere is no network since last night due to devastating Cyclone #Amphan . The network issue is facing whole 24 Parganas (North),WB. Please do something as Soon as possible @VodafoneIN @Airtel_Presence @JioCare .
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rishabh Ahuja (@superishabh) reported@JioCare Else I would have not logged so many network complaints No one is free to talk to customer care N number of times telling same story again n again.
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Ganesh AIyer 🇮🇳 (@giyer555) reported@JioCare In the bill copy send to my email address the Pin Code isn't mentioned. It's JioHome-WiFi service by Jio I can provide the mobile no. if u want. I thought u guys were smart enough to trace all the details with the subscriber account number & Jio number which i already provided.
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Birendra (@birendra_11) reported@JioCare I applied for a Jio Fiber connection on 22nd May, got a call instantly for payment. But since then, I have been chasing for installation, but no one is responding or visiting. Several timelines have passed, what kind of service is this???
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nelluri sai kumar (@nellurisai) reported@JioCare @JioCare @reliancejio Paid on 12 May for SIM porting, but still no SIM, no update, and no response even after promised resolution date. Order Ref: NO00015EFS19 | SR: SR000036F50V. Very poor service. Please resolve immediately.
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Ganesh 🚩 (@Williamson924) reported@JioCare @JIOAIRFIBERIN @_MukeshAmbani Jio was the worst network
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Rohit Bohara (@RoeetBohara) reported@28Cricky @rajasthanroyals @reliancejio Very poor Pl ×1
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﮼مصطفى،المالكي (@Mustafa11187284) reported@JioCare Can you please let your tech team help me with my problem
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Ganesh 🚩 (@Williamson924) reported@JioCare @JIOAIRFIBERIN @_MukeshAmbani 👉When the internet stops working, the power switch is still in the 'ON' position,but all the lights on the router box go completely off and stop blinking. 👉 Voice calls don't work when Wi-Fi is connected 👉 "If a network service is unavailable and money is non-refundable"👏
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Pulkit Thakur (@70756C6B6974) reported@JioCare @JioCare “Temporary issue in the area” doesn’t explain why this keeps happening repeatedly, why a technician already visited once, why the issue returned within 10 mins, or why another scheduled technician never showed up. The issue is happening again right now.
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Gautam Dalal (@gautamcd) reported@reliancejio @JioCare our wifi services are down since last 3 days. We are getting messages that services will resume shortly. There are people working from home and it is causing lots of inconveniences. Very bad service