Reliance Jio outages and service status in Kānpur, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Kānpur, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kānpur, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kānpur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 6: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Kānpur, West Bengal
Latest outage, problems and issue reports in Kānpur and nearby locations:
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Saheb (@SahebGhosh_pupu) reported from Hugli, West BengalPathetic network coverage here in my address Rameshwarpur Uttar Para Pandua Hooghly 712152 Need urgent solutions it’s a indoor issue.@reliancejio we are not getting the VoLTE facility.
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Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Khasdelpur, West BengalReliance Jio Mobile Internet network not working like 4G. We are suffering from last 2 yeas. All time customer care is saying like we need to build one tower. @jio @JioCare @reliancejio Kindly do the needful or suggest an alternative for our local area jio subscribers.
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Malay (@d_malay_) reported from Kalyani, West Bengal@JioCare What does at the earliest means? In you last reply you said clearly by 14th May. But now as its not credited you guys are replying at the earliest? How pathetic. I am going to complaint on consumer forum. I don't believe you guys.
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Arnab Sadhukhan (@ArnabS17) reported from Kalyani, West BengalVery bad experience using jio . Internet speed is very slow . Solve the problem @JioCare @reliancejio . Even the Airtel is better than Jio . @Airtel_Presence @DoT_India
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SubhaJit Sarkar (@tweets_SubhaJit) reported from Jafarpur, West Bengal@JioCare Thanks for the reply. But it's a request please try to provide your service in our area as soon as possible.
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Suman Ghoshal (@SumanGhoshal16) reported from Hābra, West BengalThere is no network since last night due to devastating Cyclone #Amphan . The network issue is facing whole 24 Parganas (North),WB. Please do something as Soon as possible @VodafoneIN @Airtel_Presence @JioCare .
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Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal@JioCare bad experience ever seen in internet with this operator
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Dibyendu Swar (@myselfdibyendu) reported from Hābra, West Bengal@GooglePayIndia few prepared plans are not coming during recharge. Eg. 395. This plan is currently available. Unable to recharge using gpay.. @JioCare please fix it...
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tonmoy mukherjee (@urfriendtoton) reported from Kalyani, West Bengal@JioCare dear jio team I need the invoice of my last recharge of 401 I made on 26th August, it's not appearing in myjio app Pls help to provide the same
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🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal@reliancejio please ensure proper 4g network speed instead of upgrading it 5G/6G etc. As network speed is too much poor in my locality though a tower had installed within 30 meter from my house. Moreover signal has not been delivered during power cut due to absence of generator.
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Ms Bong Fact (@fact_bong) reported from Hābra, West Bengal@reliancejio Jio network is doing worst job in my area at west bengal, it's been around 20 days i didn't have any internet access,jio internet only works during phone calls. I have my exam next month and i had to attend classes online (with mobile internet).Fix it @reliancejio
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mondal (@susovan_mandal) reported from Hābra, West Bengal@JioCare @reliancejio @AmbaniTina in this situation you can give your customer double data. Already many state now lock down. We are in home and feeling bored. Hope you can understand our situation.
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Malay Das (@mdas89) reported from Kalyani, West Bengal@manjudbhatIN @JioCare @DoT_India Yeah True. They should also get a lesson like Airtel and Vodafone. That might change the attitude towards customer.
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Kiran Sankar Das (@kiran_s_das) reported from Kānpur, West Bengal@reliancejio total shit!! It was a great mistake port out from @airtelindia. Shit!!!
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Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Hābra, West Bengal@JioCare My Jio No is 9875484373 & Alternative number is 9333619307. Address-1041, A. G. Colony, Near Sishu Vidyamandir School. PO - Maniktala - 743263. Dist-24PGS North. Problem facing Very Very Slow Mobile Internet Network in my area. @reliancejio @JioCare @jio
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Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Hābra, West Bengal@JioCare Dear @JioCare , I just confirmed my family members, they are also facing the same problem. Request you to take an action rather than making note. May be I am just one subscriber, But I am a loyal customer of Jio. @JioCare @reliancejio @jio
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🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal@reliancejio @JioCare a generator need to be installed in the tower for stop gap arrangement (location: Sripur, PIN-712514) as during power cut the tower does not deliver signal.
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MOYUKH DAS (@MOYUKHDAS) reported from Kalyani, West Bengal@Ei_Samay @reliancejio conditions too poor
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Dharmendra Kumar (@dharamhbtik) reported@Akshay725312967 @reliancejio Thanks bro, I was using Jio but as a prepaid and broadband user because at my place there was not work coverage issue, but as I moved out from there , I will definitely try once I complete 90 days in @ViCustomerCare . No one wants this #VI ****
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Shekhar Suman (@Y2K_SUMAN) reported@reliancejio @JioCare Again the same issue.. i did buy data booster plan and now again customer care is saying that it got added in advance payment. My plan is 824 and I paid 1300 but no resolution. Now u will ask to dm my number and othee details. Shame on you @_MukeshAmbani
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vinod kumar nain (@vinod_nain) reported@JioCare Problem: when somebody booked your connection then why your representative lie. To get the money only. Your representative committed that connection will be done by last Saturday. You are not addressing the core issue at all.
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ASHUTOSH GUPTA (@ASHUTOS13233186) reported@reliancejio @JioCare @_MukeshAmbani I am facing very worst network everyday since 2 months. I have called many times on jio care but all are replaced with AI and AI don't solve problem. I request, I want to port my sim in another company. Kindly return my money. I m very poor.
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Angel.R (@Angelpa48158950) reported@JioCare Don't give me this automated reply. You are not going to help and you know very well. I have field complaint, wrote multiple mail and spoke with customer rba re but the moment it's about returning my recharge which you have forfeited, all went silent. So get lost.
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ROHIT (@Rohit_Pandeyy) reportedJio Support, it's been 4 days and you're still calling it a temporary network issue in my area. Barely 1 signal, and neither 4G nor 5G works properly. How long is this temporary issue going to last? At this point, Airtel seems to provide much better service. @JioCare @airtelindia
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Veeru (@Veerusl) reportedNO0001EX6E4K is pending installation from 6days , no call from 3 days at least to check availability, installation guys are not professional, they never come during the scheduled hours, if you are not interested in having a new customer, pls refund my money @reliancejio
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Aman Goyal (@goyalaman1602) reportedToday,Around 3:30pm visited Offline Service center of @JioCare Lawrence Road. had a bad experience,they didnt ask me to sit and elaborate your query and treated as taken for granted& with arrogance he said if i had time i can arrange technical staff for repair. @RIL_Updates (1)
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Jerry Sharama (@JerrySharama) reportedVery bad service jio air fiber in surat amroli area so many call in coustomer support since last two days they are asked your service has been restored in Four hours but still I don't get any response @JioCare @reliancejio @JIOAIRFIBERIN
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Vivek Tiwari (@vivektiwarigolu) reportedmy jio fiber Wi-Fi hasn’t worked properly for a week despite multiple complaints and follow-ups. This is affecting my work. Please stop giving repeated assurances and resolve the issue permanently at the earliest. #PoorService, I think jio only money required. @JioCare