Reliance Jio outages and service status in Kānpur, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Kānpur, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (50%)
- Wi-fi (50%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kānpur, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kānpur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 10: Problems at Reliance Jio
Reliance Jio is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kānpur, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Hugli.
| City | Problem Type | Report Time |
|---|---|---|
 Hugli
|
Wi-fi | 8 days ago |
|
Hugli
|
Internet | 23 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Kānpur, West Bengal
Latest outage, problems and issue reports in Kānpur and nearby locations:
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Suman Ghoshal (@SumanGhoshal16) reported from Hābra, West BengalThere is no network since last night due to devastating Cyclone #Amphan . The network issue is facing whole 24 Parganas (North),WB. Please do something as Soon as possible @VodafoneIN @Airtel_Presence @JioCare .
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mondal (@susovan_mandal) reported from Hābra, West Bengal@JioCare @reliancejio @AmbaniTina in this situation you can give your customer double data. Already many state now lock down. We are in home and feeling bored. Hope you can understand our situation.
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Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Hābra, West Bengal@JioCare Dear @JioCare , I had a chat with your team and they are saying that it may take 6 to 8 months to resolve.. I am using this number from January 2018 if I am not wrong. The problem was from day 1. @JioCare @reliancejio @jio
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Malay D. (@m_das89) reported from Kalyani, West Bengal@JioCare hey I got a sms from Jio asking for eRefund for postpaid security deposit. While giving the bank details I am asked to attach Cancelled Cheque. But my bank account don't have Cheque book. Can you please help how to submit the details?
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Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal@reliancejio bad internet experience ever. a huge company and such a cheap service
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Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Hābra, West Bengal@JioCare Dear @JioCare , I just confirmed my family members, they are also facing the same problem. Request you to take an action rather than making note. May be I am just one subscriber, But I am a loyal customer of Jio. @JioCare @reliancejio @jio
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MOYUKH DAS (@MOYUKHDAS) reported from Kalyani, West Bengal@Ei_Samay @reliancejio conditions too poor
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Saheb (@SahebGhosh_pupu) reported from Hugli, West BengalPathetic network coverage here in my address Rameshwarpur Uttar Para Pandua Hooghly 712152 Need urgent solutions it’s a indoor issue.@reliancejio we are not getting the VoLTE facility.
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tonmoy mukherjee (@urfriendtoton) reported from Kalyani, West Bengal@JioCare dear jio team I've tried many ways,by sending the details through DM,but till now I've not got the invoice of my last recharge 401 on 26th August, need urgent support to get the invoice Pls help
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🇮🇳 Suman Ghosh (@suMan_Twi) reported from Chandannagar, West Bengal@reliancejio too slow Internet .......it have taken almost 5 munits to open Twitter.
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S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal@JioCare Not getting proper indoor coverage, as well as Internet speed at my location. Tried calling your customer care. But it was useless.
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Raju (@RajuWhocares) reported from Kalyani, West Bengal@reliancejio There is no mobile network for last 3 days between 17.30 hrs. to 22.00 hrs. Area : ITI More, Kalyani. Pin 741235. Please check..
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Dibyendu Swar (@myselfdibyendu) reported from Hābra, West Bengal@GooglePayIndia few prepared plans are not coming during recharge. Eg. 395. This plan is currently available. Unable to recharge using gpay.. @JioCare please fix it...
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🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal@reliancejio @JioCare please ensure proper 4g network speed. Network speed is too much poor in my locality though a tower had installed within 30 meter from my house. Moreover signal has not been delivered during power cut due to absence of generator.
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S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal@techtrends90 @JioCare Dont worry, they (@JioCare ) are working tirelessly to improve your services. It may resolve very soon. But unfortunately that SOON never comes 😑
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Malay Das (@mdas89) reported from Kalyani, West Bengal@manjudbhatIN @JioCare @DoT_India Yeah True. They should also get a lesson like Airtel and Vodafone. That might change the attitude towards customer.
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SubhaJit Sarkar (@tweets_SubhaJit) reported from Jafarpur, West Bengal@reliancejio @JioCare From last few months I try to make a request for Jio Fiber connection in my house. Every month I raised a request. Till now no one contact from the end of Jio. I really want a good broadband connection like Jio Fiber. Please help 🙏
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Kiran Sankar Das (@kiran_s_das) reported from Kānpur, West Bengal@reliancejio total shit!! It was a great mistake port out from @airtelindia. Shit!!!
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SubhaJit Sarkar (@tweets_SubhaJit) reported from Jafarpur, West Bengal@JioCare Thanks for the reply. But it's a request please try to provide your service in our area as soon as possible.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Gandharv Jha (@jhaagandharv) reported@JioCare You keep promising on X that the issue will be resolved, but it has already been more than 24 hours and your technician still hasn’t visited. My office work is getting affected because of your poor internet service. Kindly resolve the issue instead of giving repeated assurances.
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Dilip Patel (@Dilippa69469658) reportedVery disappointed with JioFiber service.Yesterday, your customer care executive confirmed that I only needed to pay the balance amount upgrade to the 100 Mbps plan. I made the payment immediately, but the upgrade still hasn’t happened. Please look into this urgently. @JioCare@
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Fravis Timmel (@rangarajanambi) reported@JioCare 3 days without internet and still no fix. If I delay bill payment by 3 days, will Jio accept it? Appointments keep getting rescheduled and the contact given says he doesn’t belong to this area. Pathetic service and very disappointing. Request ID: SR00002KYV1G
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Manigam Mukesh (@manigammukesh) reported@JioCare Still the issue is not resolved... Already I've been facing this issue for the last 13 days.. it is very shameful on jio service.
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Ashwin Upadhyay 🇮🇳 (@ashwin7upadhyay) reported@JioCare Mr Abhishek I wrote several time that I already performed the mentioned steps and I also ran diagnostics from MyJio app multiple time even I am not able to connect customer care when I called them automated message is playing "we are experiencing issue I your area" @ji
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ManjunathReddy (@manjunath7780) reported@JioCare ,@reliancejio Recently I ported from BSNL to Jio now I am feeling regret why I Ported to jio because when compared to BSNL jio network is very worst,now I am waiting another 3 months to port again to BSNL ,
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Neetu Verma (@Neetu26Verma) reported@JioCare What exactly is being done on this issue? Please share some actual update. I am neither able to schedule another technician visit nor connect with customer support over call. Also, please share the active request number. @JioCare #jiofiber
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K D (@1309_krishna) reportedWhat’s the point of asking customers to DM details when nobody even bothers to reply there? Fiber support is completely useless, only scripted responses in public and zero actual resolution in DMs. Pathetic customer service. @reliancejio @JioCare #JioFiber #Ambani #Reliance
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Shiva Tiwari (@ShivaTiwari_) reported@JioCare Also, are you unable to even register a complaint? Because none of your support channels are helping and the issue still remains unresolved.
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Lucky Sinha (@Luckyk19Raj) reported@reliancejio @JioCare At my location, the Airtel network is working very well. Finally, I am planning to port my number to Airtel.