Reliance Jio outages and service status in Kānpur, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Kānpur, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kānpur, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kānpur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 16: Problems at Reliance Jio
Reliance Jio is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Kānpur, West Bengal
Latest outage, problems and issue reports in Kānpur and nearby locations:
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S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal@techtrends90 @JioCare Dont worry, they (@JioCare ) are working tirelessly to improve your services. It may resolve very soon. But unfortunately that SOON never comes 😑
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Shubham Sarkar (@shubham199641) reported from Hābra, West Bengal@JioCare I don't know why but some of the apps on my phone including the Google play store, Twitter etc aren't working while I'm connected to my new Jio Fiber connection. Can you please help?
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Malay D. (@m_das89) reported from Kalyani, West Bengal@JioCare hey I got a sms from Jio asking for eRefund for postpaid security deposit. While giving the bank details I am asked to attach Cancelled Cheque. But my bank account don't have Cheque book. Can you please help how to submit the details?
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pritam❣️❣️ (@pritamsen18) reported from Hābra, West Bengal@reliancejio @JioCare very disappointed with your service. The data speed is slower than a turtle. Contacted your help desk but they're only saying we are still working on it. Facing this issue since last year but still got no solution. I don't know what you guys are working on:(
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tonmoy mukherjee (@urfriendtoton) reported from Kalyani, West Bengal@JioCare dear jio team I need the invoice of my last recharge of 401 I made on 26th August, it's not appearing in myjio app Pls help to provide the same
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Dibyendu Swar (@myselfdibyendu) reported from Hābra, West Bengal@GooglePayIndia few prepared plans are not coming during recharge. Eg. 395. This plan is currently available. Unable to recharge using gpay.. @JioCare please fix it...
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Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Hābra, West Bengal@JioCare My Jio No is 9875484373 & Alternative number is 9333619307. Address-1041, A. G. Colony, Near Sishu Vidyamandir School. PO - Maniktala - 743263. Dist-24PGS North. Problem facing Very Very Slow Mobile Internet Network in my area. @reliancejio @JioCare @jio
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Ms Bong Fact (@fact_bong) reported from Hābra, West Bengal@reliancejio Jio network is doing worst job in my area at west bengal, it's been around 20 days i didn't have any internet access,jio internet only works during phone calls. I have my exam next month and i had to attend classes online (with mobile internet).Fix it @reliancejio
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Aarup Mondal (@mondal_arup) reported from Hābra, West BengalYou are taking 199 rupees every month, very good thing. You will give the service well. Why is there so much problem on the internet? If you can't provide the service, tell me I will port it to another company. @reliancejio @JioCare
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Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Hābra, West Bengal@JioCare Dear @JioCare , I had a chat with your team and they are saying that it may take 6 to 8 months to resolve.. I am using this number from January 2018 if I am not wrong. The problem was from day 1. @JioCare @reliancejio @jio
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🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal@reliancejio please ensure proper 4g network speed instead of upgrading it 5G/6G etc. As network speed is too much poor in my locality though a tower had installed within 30 meter from my house. Moreover signal has not been delivered during power cut due to absence of generator.
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Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal@reliancejio bad internet experience ever. a huge company and such a cheap service
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Tuhindhali (@tuhindhali) reported from Hābra, West BengalI have been looking for a @reliancejio #fiberconnection for the past six months,it has been found in all areas around my house and aftr consult with compny people in a wide area of our and to no avail.Thn why did @reliancejio show advertise in tv if they won't give service?
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Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Hābra, West Bengal@JioCare Dear @JioCare , I just confirmed my family members, they are also facing the same problem. Request you to take an action rather than making note. May be I am just one subscriber, But I am a loyal customer of Jio. @JioCare @reliancejio @jio
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S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal@JioCare Not getting proper indoor coverage, as well as Internet speed at my location. Tried calling your customer care. But it was useless.
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Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal@JioCare I brought a jio phone under Diwali offer But after using 7 days the phone facing so much problems like hang, overheating, malfunction and not working switches This is a worst 😥😥😥 phone I have ever seen Thank God i don't purchase jio phone 2 or 3 then it's a more pain
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sourav. parambua@gmail.com (@SParambua) reported from Hugli, West Bengal@reliancejio I am sourav Ghosh I leave in a village my village name is parambua it's situated in west bengal dist hooghly I complain several time of jio network speed last one year but no improvement of your network if you look into this matter I am thank full to your team
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Aarup Mondal (@mondal_arup) reported from Hābra, West BengalWhere exactly is your problem?The phone hangs up while talking on the phone.I can't use the internet properly. It's too late to upload, before the baby is delivered. I complained about this for the second time.If the problem is not solved, then I will be forced to port. @JioCare
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Aneesha (@AneeshaT3) reported@reliancejio @JioCare what's up with your network in Pune ? It is rotten lately ! Seriously considering porting ! Horrible Jio ! Even instagram doesn't load !
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Sushant Sinha (@SSinha10206) reported@jiocare network again very poor
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Abhishek Gupta (@abhigupta0703) reported@JioCare Jio AirFiber 100 Mbps plan is frequently giving only 5 Mbps (Ookla verified). MyJio Diagnostics always says, "Issue in your area." I even upgraded my plan, but the problem persists. Please provide a permanent resolution ASAP. #JioAirFiber
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Shishir Mukherjee (@shishirmukherje) reported@vshivansh258 @JioCare Hi Sir, I also have been facing the same problem and from last 3 to 4 days these cheats are just trying to delay things on purpose. I have already complained on consumer affairs portal would suggest you the same and keep your tweet open with updates.
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Aman kaushik (@AmanKau41940010) reported@reliancejio @JioCare My jio network is not working since yesterday.....please fix it
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SIDDHARTHA SARMA (@SIDDHARTHASARM6) reported@JioCare Being one of the largest network provider of Internet connectivity you are unable to provide timely resolution. Thats same on @reliancejio . You can’t recruit enough personnel to get my issue resolved. Its very much disheartening for Make In India Campaign @PMOIndia
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Suyash upadhyay (@UpadhyaySuyash) reportedThe issue is not just today's outage. Since installation, I have been receiving repeated "temporary service interruption" messages & losing connectivity for 4-4hrs every day. As paying customer, I am not receiving the service I am being billed for @DoT_India @JioCare @reliancejio
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Mohana Rao Tadikonda (@mohan4help) reported@reliancejio @JioCare can you please expedite my request??Dear Customer, PLAN2BUILD Appointment for your JioHome connection (with Set-top box) ref Order number NO0001EMBXOI is scheduled on 15-Jul-2026 between 14:30:00 - 16:30:00. You get a FREE LiveTV Demo with our entertainment
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Aditya_Extd💝 (@Aditya_Extd) reportedAbsolute disaster and disrespectful behaviour by your customer support @reliancejio have you trained them to disconnect during a ongoing discussion? Absolutely shameful @JioCare
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SANDEEP JOSHI (@SANDEEP86700987) reported@reliancejio Your customer support is helpless. Every day I get a new promise—“today” or “tomorrow”—but nothing happens. When I ask to speak to someone responsible, I’m kept on hold until the call disconnects. No answers, no accountability. ORN: NO0001EGIMW2 | SR: SR00003BDPQX