Reliance Jio outages and service status in Kānpur, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Kānpur, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kānpur, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kānpur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 21: Problems at Reliance Jio
Reliance Jio is having issues since 02:50 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Kānpur, West Bengal
Latest outage, problems and issue reports in Kānpur and nearby locations:
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Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal@JioCare I brought a jio phone under Diwali offer But after using 7 days the phone facing so much problems like hang, overheating, malfunction and not working switches This is a worst 😥😥😥 phone I have ever seen Thank God i don't purchase jio phone 2 or 3 then it's a more pain
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Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Hābra, West Bengal@JioCare My Jio No is 9875484373 & Alternative number is 9333619307. Address-1041, A. G. Colony, Near Sishu Vidyamandir School. PO - Maniktala - 743263. Dist-24PGS North. Problem facing Very Very Slow Mobile Internet Network in my area. @reliancejio @JioCare @jio
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Kãbír (@Kbr97192798) reported from Seorāphuli, West Bengal@JioCare @reliancejio I recently got a new jio fiber connection in my home . Then I started facing problem in his router, his 4g 2.4 GHz network is not connecting in any device.I talked to customer care about this problem, they are also not helping.
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Malay D. (@m_das89) reported from Kalyani, West Bengal@JioCare hey I got a sms from Jio asking for eRefund for postpaid security deposit. While giving the bank details I am asked to attach Cancelled Cheque. But my bank account don't have Cheque book. Can you please help how to submit the details?
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Aarup Mondal (@mondal_arup) reported from Hābra, West BengalYou are taking 199 rupees every month, very good thing. You will give the service well. Why is there so much problem on the internet? If you can't provide the service, tell me I will port it to another company. @reliancejio @JioCare
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Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Hābra, West Bengal@JioCare Dear @JioCare , I had a chat with your team and they are saying that it may take 6 to 8 months to resolve.. I am using this number from January 2018 if I am not wrong. The problem was from day 1. @JioCare @reliancejio @jio
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Aarup Mondal (@mondal_arup) reported from Hābra, West BengalWhere exactly is your problem?The phone hangs up while talking on the phone.I can't use the internet properly. It's too late to upload, before the baby is delivered. I complained about this for the second time.If the problem is not solved, then I will be forced to port. @JioCare
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Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal@reliancejio bad internet experience ever. a huge company and such a cheap service
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Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal@reliancejio @exploreIMC It's not jio 4G its 2G. At first improve your 4G service
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🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal@reliancejio @JioCare a generator need to be installed in the tower for stop gap arrangement (location: Sripur, PIN-712514) as during power cut the tower does not deliver signal.
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pritam❣️❣️ (@pritamsen18) reported from Hābra, West Bengal@reliancejio @JioCare very disappointed with your service. The data speed is slower than a turtle. Contacted your help desk but they're only saying we are still working on it. Facing this issue since last year but still got no solution. I don't know what you guys are working on:(
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SubhaJit Sarkar (@tweets_SubhaJit) reported from Jafarpur, West Bengal@JioCare Thanks for the reply. But it's a request please try to provide your service in our area as soon as possible.
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🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal@reliancejio @JioCare please ensure proper 4g network speed. Network speed is too much poor in my locality though a tower had installed within 30 meter from my house. Moreover signal has not been delivered during power cut due to absence of generator.
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MOYUKH DAS (@MOYUKHDAS) reported from Kalyani, West Bengal@Ei_Samay @reliancejio conditions too poor
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S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal@JioCare Not getting proper indoor coverage, as well as Internet speed at my location. Tried calling your customer care. But it was useless.
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S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal@JioCare I need no help. As I tweeted earlier I don't expect anything from Jio. It was a worst decision to Port to Jio. Which I will rectify after 90 days. Thank you.
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tonmoy mukherjee (@urfriendtoton) reported from Kalyani, West Bengal@JioCare dear jio team I need the invoice of my last recharge of 401 I made on 26th August, it's not appearing in myjio app Pls help to provide the same
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Kiran Sankar Das (@kiran_s_das) reported from Kānpur, West Bengal@reliancejio total shit!! It was a great mistake port out from @airtelindia. Shit!!!
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Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal@JioCare your customer care is worst 😥then your jio phone Don't think I am a new jio customer I am using jio sim in my 4g handset for two years and it working fine But your jio phone is worst
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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sammy (@samarthhublika2) reportedHi @JioCare, This is extremely frustrating. A technician visited today and fixed my JioFiber connection. It worked for only 3–4 hours, and now the internet is down again. The LOS/red light is blinking, and there is no internet. Please arrange for a proper inspection
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IdeasMoney (@ideasmoney) reported@JioCare @JioCare @AmbaniKaVansaj Hi, Please let me know clearly by when I will get the refund for cancellation of LR00001E978V. Your service request is of now use to me. Please learn to communicate what is relevant to customer. SR is your internal process which I don't care about.
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Sourav Bhuyan (@bhuyan_sourav) reported@JioCare @JioCare Please dont send same scripted message again and again. There is no weather issue in my area. If the field manager informed this to you they are not telling the truth.
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nita jalan (@nija_297) reported@FibreJio @reliancejio @JioCare I have given up my air fibre 3 months ago. Already spoken twice to customer care n local provider. Each call takes up precious 10-15 mins. Everyday im being inundating me with calls as 2 why im not continuing. Pls STOP!!
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Priya Jain (@PriyaJa10254402) reported@JioCare Its still not resolved. Poor experience from last 3 to 4 months. Problem arises every month and things doesnt get resolved early... it gets impacted for about a week . Whats wrong with jio services.
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Arunkumar Jagadeesh (@ArunkumarJagad3) reported@JioCare I am not asking for a refund because I changed my mind. I am asking because the service has been defective since installation. Despite multiple complaints and engineer visits, the promised service has not been delivered. @jio_fiber
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Er. Rahul Ranjan (@RahulRa35294681) reported@JioCare Ok, thank you so much for paying attention to this. Pls help us till end, i.e., till complete installation and let me know if any support required from my side.
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Mr.wick (@Mr_WickOO7) reported@reliancejio @JioCare Customers are paying for a service that's unavailable, yet there's no real support and no accountability. At this point, it feels like a customer support scam, not a telecom service. Fix the network or stop charging people for services you aren't providing. @JioCare #Jio5G
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Sarajit Banik (@SarajitBanik1) reported@JioCare My main concern is 4G, 5G and calling connectivity. AirFiber is secondary because I rely on my mobile outside home. I've shared all details in DM. The Appellate Desk said a state level complaint would be raised, but no SR appears in the app. It's been a week no update.
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CREAO AFRICA (@CreaoAfrica) reported@tigerjasoos @reliancejio @TRAI Being stuck because only one ghost agent can help is broken ,CREAO keeps ownership clear and simple.