Reliance Jio outages and service status in Kānpur, West Bengal
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Kānpur, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kānpur, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kānpur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 18: Problems at Reliance Jio
Reliance Jio is having issues since 06:50 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Kānpur, West Bengal
Latest outage, problems and issue reports in Kānpur and nearby locations:
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S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal@JioCare Not getting proper indoor coverage, as well as Internet speed at my location. Tried calling your customer care. But it was useless.
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tonmoy mukherjee (@urfriendtoton) reported from Kalyani, West Bengal@JioCare dear jio team I need the invoice of my last recharge of 401 I made on 26th August, it's not appearing in myjio app Pls help to provide the same
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Ms Bong Fact (@fact_bong) reported from Hābra, West Bengal@reliancejio Jio network is doing worst job in my area at west bengal, it's been around 20 days i didn't have any internet access,jio internet only works during phone calls. I have my exam next month and i had to attend classes online (with mobile internet).Fix it @reliancejio
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S Kanjilal (@kanjilal26) reported from Kalyani, West Bengal@techtrends90 @JioCare Dont worry, they (@JioCare ) are working tirelessly to improve your services. It may resolve very soon. But unfortunately that SOON never comes 😑
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tonmoy mukherjee (@urfriendtoton) reported from Kalyani, West Bengal@JioCare dear jio team I've tried many ways,by sending the details through DM,but till now I've not got the invoice of my last recharge 401 on 26th August, need urgent support to get the invoice Pls help
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Malay Das (@mdas89) reported from Kalyani, West Bengal@manjudbhatIN @JioCare @DoT_India Yeah True. They should also get a lesson like Airtel and Vodafone. That might change the attitude towards customer.
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mondal (@susovan_mandal) reported from Hābra, West Bengal@JioCare @reliancejio @AmbaniTina in this situation you can give your customer double data. Already many state now lock down. We are in home and feeling bored. Hope you can understand our situation.
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🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal@reliancejio @JioCare a generator need to be installed in the tower for stop gap arrangement (location: Sripur, PIN-712514) as during power cut the tower does not deliver signal.
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Dibyendu Swar (@myselfdibyendu) reported from Hābra, West Bengal@GooglePayIndia few prepared plans are not coming during recharge. Eg. 395. This plan is currently available. Unable to recharge using gpay.. @JioCare please fix it...
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Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Khasdelpur, West BengalReliance Jio Mobile Internet network not working like 4G. We are suffering from last 2 yeas. All time customer care is saying like we need to build one tower. @jio @JioCare @reliancejio Kindly do the needful or suggest an alternative for our local area jio subscribers.
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🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal@reliancejio please ensure proper 4g network speed instead of upgrading it 5G/6G etc. As network speed is too much poor in my locality though a tower had installed within 30 meter from my house. Moreover signal has not been delivered during power cut due to absence of generator.
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Aarup Mondal (@mondal_arup) reported from Hābra, West Bengal@JioCare Dear praveen da, My jio number is 6295277177. I don't have any other number that I can give you. The condition of internet is very bad. I am getting 2 g speed. It seems that the net has gone into a coma.
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Arnab Sadhukhan (@ArnabS17) reported from Kalyani, West BengalVery bad experience using jio . Internet speed is very slow . Solve the problem @JioCare @reliancejio . Even the Airtel is better than Jio . @Airtel_Presence @DoT_India
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Saheb (@SahebGhosh_pupu) reported from Hugli, West BengalPathetic network coverage here in my address Rameshwarpur Uttar Para Pandua Hooghly 712152 Need urgent solutions it’s a indoor issue.@reliancejio we are not getting the VoLTE facility.
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Tuhindhali (@tuhindhali) reported from Hābra, West BengalI have been looking for a @reliancejio #fiberconnection for the past six months,it has been found in all areas around my house and aftr consult with compny people in a wide area of our and to no avail.Thn why did @reliancejio show advertise in tv if they won't give service?
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Suman Ghoshal (@SumanGhoshal16) reported from Hābra, West BengalThere is no network since last night due to devastating Cyclone #Amphan . The network issue is facing whole 24 Parganas (North),WB. Please do something as Soon as possible @VodafoneIN @Airtel_Presence @JioCare .
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Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Hābra, West Bengal@JioCare My Jio No is 9875484373 & Alternative number is 9333619307. Address-1041, A. G. Colony, Near Sishu Vidyamandir School. PO - Maniktala - 743263. Dist-24PGS North. Problem facing Very Very Slow Mobile Internet Network in my area. @reliancejio @JioCare @jio
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Malay (@d_malay_) reported from Kalyani, West Bengal@JioCare What does at the earliest means? In you last reply you said clearly by 14th May. But now as its not credited you guys are replying at the earliest? How pathetic. I am going to complaint on consumer forum. I don't believe you guys.
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Kiran Sankar Das (@kiran_s_das) reported from Kānpur, West Bengal@reliancejio total shit!! It was a great mistake port out from @airtelindia. Shit!!!
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Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Hābra, West Bengal@JioCare Dear @JioCare , I had a chat with your team and they are saying that it may take 6 to 8 months to resolve.. I am using this number from January 2018 if I am not wrong. The problem was from day 1. @JioCare @reliancejio @jio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Pramod (@PramodMunde7) reportedThe service of JioFiber in Chattrapati Sambhaji nagar is pathetic,no response from the technicians ,half hearted visits @reliancejio
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Anoop (@imbibingnoob) reported@TRAI Yes @JioCare is offering the worst mobile network
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Sinchan Dey (@dey7sinchan) reported@JioCare Thanks for that but why disrupt my connection? I pay bills all on time. The guy I saw did something with the box repairing a different connection and my internet went away. When I asked him to check he started arguing that without complaint being assigned to him he won't. 1/2
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Harsh Mishra (@harsh_mishra24) reportedTrying to contact jio customer care from past 10 days their ai system cant understand what is my problem and the call automatically gets disconnected dont know what to do ....@reliancejio @JioCare
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Neha Kabra Singh (@nehakabra) reported@JioCare Have shared details on private DM! I hope this is looked into on priority now n a solution given soon as I am paying the bill inspite of not getting any network almost for over a week now! I checked again in the day today n same story!
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Dharmit Shah (@shahdharmit02) reported@reliancejio @JioCare On 18 Aug 2026 at 6:09 PM, another Service Disruption was raised. SR: SR00003EFD9T. Status: OPEN.
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Mr. India (@Bharatkainsan) reported@JioCare Dear Customer, Our representative AVINASH MAURYA (Mob- 9321912865) will contact you for an appointment. Please share OTP 857987 with the representative only AFTER Booking Reference Number or Order Registration Number (ORN) is generated. Thank You, Team JioFiber
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Pra🪔 (@pra_D_eeep) reported@TRAI Yes, affecting my work, Jio 5G jumps to 4G un-necessarily on the same spot where I get 5G, I have unlimited 5G pack.. Not device issue too! Improve your network @reliancejio ;
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Ishita (@Ishita_53) reported@jitendraverma__ @JioCare Network issue hoga tumare area m, complain kar do
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Rohanpathania (@Rohanpathania1) reported@JioCare @JioCare been 2-3 days waiting for a reply but no reply nothing no resolution