Reliance Jio outages and service status in Seorāphuli, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Seorāphuli, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Seorāphuli, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Seorāphuli, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 19: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Seorāphuli, West Bengal
Latest outage, problems and issue reports in Seorāphuli and nearby locations:
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sourav. parambua@gmail.com (@SParambua) reported from Hugli, West Bengal@reliancejio I am sourav Ghosh I leave in a village my village name is parambua it's situated in west bengal dist hooghly I complain several time of jio network speed last one year but no improvement of your network if you look into this matter I am thank full to your team
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Francis Avishek Roy (@FrancisAvishek) reported from Garifa, West Bengal@JioCare @reliancejio After 3 Years of Continue Use I Decided to Left Jio and Join @airtelindia due to there worst service in Our locality. No action taken after many complains.Where @Airtel_Presence and @VodafoneIN take prompt action after any Customer complain. #Jiodown
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Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal@JioCare bad experience ever seen in internet with this operator
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Rajesh (@ePandu) reported from Dam Dam, West Bengal@isumantadas @rajupp @abhishek @JioCare @reliancejio @GoogleIndia hmm, I thought Reliance had already rolled out RCS support.
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Sudip Ganguly (@Sudipcongress) reported from Kumirimora, West BengalEvery time jio network is very slow, not working properly. Why??@JioCare @reliancejio
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Chandan Dutta (@chandanndutta) reported from Agarpāra, West BengalJio network is not working in my area. Pls help. @JioCare @reliancejio
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Kãbír (@Kbr97192798) reported from Seorāphuli, West Bengal@JioCare @reliancejio I recently got a new jio fiber connection in my home . Then I started facing problem in his router, his 4g 2.4 GHz network is not connecting in any device.I talked to customer care about this problem, they are also not helping.
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ÂLbÃtrÅ$$ (@aruthealbatrass) reported from Kāmārhāti, West Bengal@JioCare what the hell you guyz doing in whole North Kolkata region. I didn't saw stable network any time. Fully fluctuate network every time. I complained about these previously. But you guyz didn't took any step. Me and my friends decide to change our network to @VodafoneIN
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Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal@JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562
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Prasadh Velayutham (@PrasadhVelayut1) reported from Singur, West Bengal@reliancejio @JioCare The network has not been working properly for months here. I could not properly enjoy the benefits of recharging.
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Mahim Paul (@MahimPaul95) reported from Singur, West Bengal@JioCare my location re regular basis, problem face internet service, no speed internet. I complain customer care speed related, but not solve my problem.
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Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal@reliancejio bad internet experience ever. a huge company and such a cheap service
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Saikat, Photographer (@Saikat_Shoot) reported from Bāli, West Bengal@OfficialJioTV zee5 app is crashing when exiting the app at jio tv box. So we need to clear cache and data from settings and then reopen the app do works. Plz fix the app. @reliancejio @JioCare
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Ketan Rai (@ketanrai_10) reported from Ghusuri, West BengalAfter the Cyclone, In the Areas of 'WB' the Jio Network Has BeenDestroyed.The Connectivity is so Poor that No Phone Calls Can be made. Therefore,The Concerned Authority Must Look into the Matter&Restore the Network as soonas Possible @reliancejio @JioCare @DoT_India @rsprasad
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SubhaJit Sarkar (@tweets_SubhaJit) reported from Jafarpur, West Bengal@reliancejio @JioCare From last few months I try to make a request for Jio Fiber connection in my house. Every month I raised a request. Till now no one contact from the end of Jio. I really want a good broadband connection like Jio Fiber. Please help 🙏
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Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal@JioCare your customer care is worst 😥then your jio phone Don't think I am a new jio customer I am using jio sim in my 4g handset for two years and it working fine But your jio phone is worst
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Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal@JioCare I brought a jio phone under Diwali offer But after using 7 days the phone facing so much problems like hang, overheating, malfunction and not working switches This is a worst 😥😥😥 phone I have ever seen Thank God i don't purchase jio phone 2 or 3 then it's a more pain
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ÂLbÃtrÅ$$ (@aruthealbatrass) reported from Kāmārhāti, West Bengal@JioCare how much details you need to sort out a minimum signal strength problem..I will already provide you my area landmark and phone number. another no = 7278837683 22/1 Ram Chand Mukherjee Lane,Baranagar,Kolkata - 36..I want result before tonight.
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Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal@JioCare @JioCare this service request on hold from last 4 days. When I will get addressed can you tell me?? Poor customer care service. I have to change #jiofiber today because pathetic service you people provided.
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Saswata Sarkar (@Saswata78346033) reported from Kumirimora, West Bengal@JioCare Just like to inform you (Jio) when i travel in local train from Chinsurah to Howrah, the Jio internet is horrible in entire travel. Is it possible to improve for better experience ?
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Nekibul Hoque (@NekibulHoque) reportedDear @JioCare, my JioAirFiber (100 Mbps plan) becomes unusable every day between 6 PM and 11 PM. Internet is extremely slow or completely unavailable. My Jio 5G SIM also performs poorly at home, but works normally just 500–800 meters closer to the tower. Signal quality at my (1)
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Abhinit Kumar Sharma (@SharmaAbhinit) reported@JioCare your engineer are thinking either customer or you guys are stupid cause they visited but unable to solve the issue then they hold my request by saying I was not at home. And don’t bother to comment for chat private I already did.
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Rajmohan Singh (@Mrsinghforu) reported@JioCare Again the airfiber is down today..not 🚫
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Bikram Kishore Sahu (@bikramksahu) reported@JioCare day5 of waiting to check their Dms afterI sent the location details they ask for total silence kindly reply and update on the status . Is this how you handle customer issues ? #jiodown It shows great at asking for detais publicly, but terrible at actually solving issue
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Trisha Anand (@TrishaAnand) reported@JioCare Ideally you should only charge me on pro rata basis till yesterday i.e. when I submitted the stb rather than forcing me to pay on last plan for whole of this month and the 399 plan active since that what I want! Guess what customer wants doesn't matter so much to u guys @JioCare
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Navsharad Yadav (@Navsharad) reported@reliancejio why relocation request is not getting attended to despite repeated complaints. "Dear Customer, Refund has been initiated for your JioFiber Order no CO0002J3ZPX8 and will be auto credited to the original payment mode within 7 business days." Pending 15 days
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Chinmay Kumar Barik (@Chinmay23mar) reportedDisgusting service, @JioCare! Over 2 months, countless calls, 3 false assurances from your team, yet no response on my JioAirFiber request. Stop ignoring customers. Resolve this now. #JioAirFiber
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Rohan (@merohan712) reported@JioCare The recharge was done from Phonepay Since the device is a Jio Bharat feature phone, the 5G plan cannot be used. Kindly help by either converting the recharge to the ₹895 Jio Bharat plan or processing a refund.
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vijayakumar (@itzvijays) reported@JioCare Are you guys really working on customer's query or just an eyewash response?
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Nishikanta Mohanty..LLM. (@NishikantaMoh19) reported@reliancejio why the network is so slow..