Reliance Jio outages and service status in Khilkāpur, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Khilkāpur, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Khilkāpur, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Khilkāpur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 21: Problems at Reliance Jio
Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Khilkāpur, West Bengal
Latest outage, problems and issue reports in Khilkāpur and nearby locations:
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SAGNIK CHATTERJEE (@SAGNIK429) reported from Khilkāpur, West Bengal@reliancejio I am facing a too much slow speed in my area for last 1.5 months . its not only problem for my Number , all the Jio users of our area is facing this . i have contacted the Customer Care but still its not solved . Plzz Install a Tower nearby us for us . Thnxx
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Shyam Tiwari (@shyamtiwari487) reported from Dam Dam, West Bengal@JioCare one of the worst service provider in my area already complaint about the issue in public grievance and my docket number is DOTEL/E/2019/19129 if my network coverage issue still not solved I'll legally fight for the cause... Pathetic service ...
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K Mandal (@politics_nation) reported from Garui, West Bengal@JioCare Please improve the network speed.I am not able to call or receive calls also inside room.I have to come outside to talk. Voice is breaking continuesly and internet is not working also. Location- Ghosh para,kolkata Nearest location- Hanuman mandir
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Kamlesh (@imkamlesh2) reported from Rishra, West BengalNetwork down pin code - 712249 @JioCare @reliancejio
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Saikat, Photographer (@Saikat_Shoot) reported from Bāli, West Bengal@OfficialJioTV zee5 app is crashing when exiting the app at jio tv box. So we need to clear cache and data from settings and then reopen the app do works. Plz fix the app. @reliancejio @JioCare
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Bikram Koley (@BikramKoley2) reported from Sikarpur, West Bengal@JioCare @reliancejio please improve your network connectivity otherwise I've to switch on other networks. Such a dumb network
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Samrat Saha (@samraatsaha) reported from Dam Dam, West Bengal@JioCare what the hell is going on, why jio fibre is down. Everyday at night facing the same problem @reliancejio is ur quality start downward!!!
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Aditya Jayaswal (@2002Jayaswal) reported from Nagarbazar, West Bengal@reliancejio please improve your network in Kolkata because it is getting bad day by day
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Sanjay soni (@SanjayBhama1) reported from Belur, West Bengal@reliancejio @JioCare sir kindly check no internet access. Very poor quality. pin code 711227
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ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West BengalFraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.
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Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal@JioCare your customer care is worst 😥then your jio phone Don't think I am a new jio customer I am using jio sim in my 4g handset for two years and it working fine But your jio phone is worst
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🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal@reliancejio @JioCare a generator need to be installed in the tower for stop gap arrangement (location: Sripur, PIN-712514) as during power cut the tower does not deliver signal.
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Sourav Kundu (@sourav_speaks) reported from Sluice Gate, West Bengal@JioCare complete failure of network going for some days in the afternoon, please fix this issue.
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Chandan Dutta (@chandanndutta) reported from Agarpāra, West BengalJio network is not working in my area. Pls help. @JioCare @reliancejio
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ashwini (@ashwinikr27) reported from Belur, West Bengal@JioCare need your help as the internet as well as calling signal quality is very poor. As per the jio app also it's far below than normal
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Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal@reliancejio @exploreIMC It's not jio 4G its 2G. At first improve your 4G service
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rajesh tulshian (@RajeshTulshian) reported from Dam Dam, West Bengal@JioCare I am resident of Avani Oxford Complex, Kolkata. In view of civil situation I am working from home and my company is willing to reimburse the monthly bill if it is drawn on company. Local Jio executives are unable to help me. Request help
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Joy Biswas (@joybiswas140) reported from Bārāsat, West Bengal@JioCare Liar @reliancejio @JioCare i have already DM a few times but there is no network update by you. Never solved the slow speed issue.
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Rajesh (@ePandu) reported from Dam Dam, West Bengal@isumantadas @rajupp @abhishek @JioCare @reliancejio @GoogleIndia hmm, I thought Reliance had already rolled out RCS support.
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Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal@JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Animesh Sarkar | अनिमेष सरकार (@ianimeshsarkar) reported@JioCare I'm very serious now! From past 2 months I was made a mindset of port out from jio only because network coverage. But your team suggest me to stay and take 7 days to improve network. It's 3 months running there's no improvement till now. PORT OUT is the only option.
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DOST (@Ubaidah_10) reported@JioCare @reliancejio plz fix the jio network in my village...jio network is not good in my village
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Mr Tranquil (@iAjayYadav9) reported@JioCare Kavita this was same thing i am hearing from last 4 days that your engineer vistitied and identified the issue but what after that . Please check the previous responses which your team shared . I don’t think your team is even interested or doing anything for this
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Javed Mohammed (@Javed_0786) reported@reliancejio #JioAirFiber my router keeps disconnecting every 10 min. Very frustrating to watch TV, work on system and use wifi on mobiles. On calling, customer care kept checking for 10-12 min and then give link to video of troubleshooting. Is this your resolution? Send sm1 plz
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True Nationalist (@TrueJiongist) reported@JioCare I am not sure why jio is hesitant informing that, jio Sims are not compatible with mobiles lower than 4G lte. Had it been told, I wud not spent so much time in understanding the issue. Sad.
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Rider's on the Storm 🇮🇳 (@RotsJain) reported@JioCare Engg visited, spent 1-2 hours roughly, internet works, after he went off, its again gone, when called them back they said, we are looking into it and its been 1-2 hours since then no body turned back and issue remains the same. Incompetent Engg or worst services by #JIOFIBRE
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Vibhu Pandey (@The_Brahma) reported@JioCare I already have green light ON ; issue is that I am getting < 1 MBPS download speed. What is the update on this? Is someone actually working to resolve this or these are just placeholder tweets?
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Sadin Taloh (@TalohSadin) reported@JioCare Recharge done but unable to activate youtube premium. Pathetic service jio
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Ravi G (@ravigadani) reported@JioCare @reliancejio Update on SR00002NIBD4. After following up rigorously on Social media, Email, and phone calls from a separate mobile number the complaint was resolved today at approximately 2pm. But the relief didn't last long. Some final repairs were done by a separate engineer at about 7pm, and once he left the blinking red light is back!!!! NO INTERNET!!! So in last 3 days, I had internet for few hours!! like instalments! I call up the cost care again, and as is expected of JIO, they won't let met talk to a human, and they generated another Service request on their own!!! At this point I have no idea, who to contact, this is truly frustrating. New Service request no. is SR00003EN6MR If anyone is listening from JIO, please respond.
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Swt.designs (@SLS_Graphics) reportedThe Jio 5G experience has been extremely disappointing. The network keeps fluctuating, speeds are inconsistent, and the connection repeatedly switches from 5G to LTE. Despite having 5G coverage, the service is far from reliable for regular use. @reliancejio @JioCare