Reliance Jio outages and service status in Khilkāpur, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Khilkāpur, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Khilkāpur, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Khilkāpur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 3: Problems at Reliance Jio
Reliance Jio is having issues since 01:50 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Khilkāpur, West Bengal
Latest outage, problems and issue reports in Khilkāpur and nearby locations:
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Saikat, Photographer (@Saikat_Shoot) reported from Bāli, West Bengal@OfficialJioTV zee5 app is crashing when exiting the app at jio tv box. So we need to clear cache and data from settings and then reopen the app do works. Plz fix the app. @reliancejio @JioCare
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ÂLbÃtrÅ$$ (@aruthealbatrass) reported from Kāmārhāti, West Bengal@JioCare what the hell you guyz doing in whole North Kolkata region. I didn't saw stable network any time. Fully fluctuate network every time. I complained about these previously. But you guyz didn't took any step. Me and my friends decide to change our network to @VodafoneIN
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Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal@JioCare I brought a jio phone under Diwali offer But after using 7 days the phone facing so much problems like hang, overheating, malfunction and not working switches This is a worst 😥😥😥 phone I have ever seen Thank God i don't purchase jio phone 2 or 3 then it's a more pain
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Chandan Dutta (@chandanndutta) reported from Agarpāra, West BengalJio network is not working in my area. Pls help. @JioCare @reliancejio
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Kãbír (@Kbr97192798) reported from Seorāphuli, West Bengal@JioCare @reliancejio I recently got a new jio fiber connection in my home . Then I started facing problem in his router, his 4g 2.4 GHz network is not connecting in any device.I talked to customer care about this problem, they are also not helping.
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SubhaJit Sarkar (@tweets_SubhaJit) reported from Jafarpur, West Bengal@JioCare Thanks for the reply. But it's a request please try to provide your service in our area as soon as possible.
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ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West BengalFraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.
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Kunal Chapadar (@kunchap) reported from Hatiara, West Bengal@JioCare very bad network in my location, worthless 4g speed, very bad voice quality. Improve the network quality immediately. I am just frustrated with this connection.
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Francis Avishek Roy (@FrancisAvishek) reported from Garifa, West Bengal@JioCare @reliancejio After 3 Years of Continue Use I Decided to Left Jio and Join @airtelindia due to there worst service in Our locality. No action taken after many complains.Where @Airtel_Presence and @VodafoneIN take prompt action after any Customer complain. #Jiodown
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🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal@reliancejio please ensure proper 4g network speed instead of upgrading it 5G/6G etc. As network speed is too much poor in my locality though a tower had installed within 30 meter from my house. Moreover signal has not been delivered during power cut due to absence of generator.
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Saheb (@SahebGhosh_pupu) reported from Hugli, West BengalPathetic network coverage here in my address Rameshwarpur Uttar Para Pandua Hooghly 712152 Need urgent solutions it’s a indoor issue.@reliancejio we are not getting the VoLTE facility.
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Ketan Rai (@ketanrai_10) reported from Ghusuri, West BengalAfter the Cyclone, In the Areas of 'WB' the Jio Network Has BeenDestroyed.The Connectivity is so Poor that No Phone Calls Can be made. Therefore,The Concerned Authority Must Look into the Matter&Restore the Network as soonas Possible @reliancejio @JioCare @DoT_India @rsprasad
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Kamlesh (@imkamlesh2) reported from Rishra, West BengalNetwork down pin code - 712249 @JioCare @reliancejio
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Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal@JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562
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Sourav Mallick (@SouravM46742590) reported from Bārāsat, West Bengal@reliancejio More than 6 months I am unemployed... my family stand in a very bad situation... I need some Employment...I need help ...🙏🙏🙏🙏🙏🙏🙏...
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🇮🇳 Suman Ghosh (@suMan_Twi) reported from Chandannagar, West Bengal@reliancejio too slow Internet .......it have taken almost 5 munits to open Twitter.
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Sunil Sharma (@ChikiSunil) reported from Hatiara, West BengalJio network sucks.. This is the worst network in our Area,Signal strength is very low cant even open youtube page, Google, Facebook.I did complaint many times but no improvement. now will change the service provider @reliancejio @JioCare
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ashwini (@ashwinikr27) reported from Belur, West Bengal@JioCare need your help as the internet as well as calling signal quality is very poor. As per the jio app also it's far below than normal
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Sanjay soni (@SanjayBhama1) reported from Belur, West Bengal@reliancejio @JioCare sir kindly check no internet access. Very poor quality. pin code 711227
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Bikash Khan 🇮🇳 (@bikash_khan) reported from Jaypul, West BengalWorst internet experience . Cant load whats app also @reliancejio @JioCare
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Akshita Maurya (@akshita_maurya) reported@JioCare You guys are useless,scamsters, fraudsters, hopeless people.I don't expect anything from you guys. One customer leaving Jio wouldn't affect you people. But I'm losing out on my office work,you guys will not understand. Pathetic people.I'm literally traumatized by this experience.
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Akshay Dwivedi (@AkshayDwivedi07) reportedI had two Jio AirFiber connections installed on 22nd May and 24th May. Today is 3rd July, and I still haven't received my refund. This is the worst service I've ever experienced from Jio. Extremely disappointed with the delay and the lack of proper customer support. @JioCare
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Chandra Mohan (@chandu28in) reported@JioCare This has been an extremely frustrating experience with the ******* customer care team. I genuinely don't understand why your customer care team assumes that every customer contacting Jio support is a Hindi speaker. India is a diverse country, and many customers are more comfortable communicating in English or other regional languages. What is even more disappointing is that instead of transferring the call to an English-speaking executive or offering an alternative, your representatives simply disconnect the call. This is completely unprofessional and unacceptable for a company of Jio's scale. Please ensure that your customer support executives are adequately trained or that calls are routed to agents who can communicate in the customer's preferred language. Disconnecting calls because an agent is unable or unwilling to converse in English reflects very poorly on your customer service standards. I expect this issue to be addressed so that other customers do not have to go through the same experience.
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RajputanaRifles (@757Banna) reportedNo solution provided in DMs No validity extension was provided for the 10-day internet outage, and now, after relocation, the remaining validity from my existing plan hasn’t been carried forward. Extremely disappointing service. #ShameOnJio #SayNoToJio @reliancejio @JioCare
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Ankit Barmola (@ankitbarmola_01) reported@JioCare To make matters worse, I've visited the Jio office twice because this issue is urgent, and I'm still getting no response or resolution. This isn't just poor customer service—it's a broken support process. @JioCare @reliancejio
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Ravindra pandey (@ravindrapmzp) reportedExtremely disappointed with Jio Care's service. The tracking/complaint number provided by customer support is invalid. Every time I check the status, it says 'Not a valid number'. Stop misleading your customers! @JioCare @reliancejio
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Sandeep Mahato (@sanjsr812) reported1/2 Big FRAUD by @JioCare @reliancejio! Got message that Service Request SR000039VFGX is "Successfully Processed", but NOT a single rupee has been credited to my bank account for Order NO0001DJPQAE. 22 days over since 11th June.
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Mayur (@InnocentSouul) reported@JioCare Hi @JioCare I am not getting my upc number for porting from @Airtel_Presence. Will wait for today else tomorrow will raise issue to TRAI.
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Ramachandran (@Ramschandran) reported@JioCare Useless costumer support ID
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Kunal Lalvani - NRI (@lalvanikunal) reported@reliancejio @JioCare beyond frustrating. My internet has been down for the last 4 days despite repeated complaints. Ur engineers keep falsely updating “customer not at home” when we’ver at home d time waiting. Can someone solve this? @TRAI