Reliance Jio outages and service status in Khilkāpur, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Khilkāpur, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Khilkāpur, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Khilkāpur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 20: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Khilkāpur, West Bengal
Latest outage, problems and issue reports in Khilkāpur and nearby locations:
-
Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal@reliancejio bad internet experience ever. a huge company and such a cheap service
-
Sourav Mallick (@SouravM46742590) reported from Bārāsat, West Bengal@JioCare More than 6 months I am unemployed... my family stand in a very bad situation... I need some Employment...I need help ...🙏🙏🙏
-
Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal@JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562
-
Kamlesh (@imkamlesh2) reported from Rishra, West BengalNetwork down pin code - 712249 @JioCare @reliancejio
-
🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal@reliancejio @JioCare please ensure proper 4g network speed. Network speed is too much poor in my locality though a tower had installed within 30 meter from my house. Moreover signal has not been delivered during power cut due to absence of generator.
-
Sunil Sharma (@ChikiSunil) reported from Hatiara, West BengalJio network sucks.. This is the worst network in our Area,Signal strength is very low cant even open youtube page, Google, Facebook.I did complaint many times but no improvement. now will change the service provider @reliancejio @JioCare
-
SAGNIK CHATTERJEE (@SAGNIK429) reported from Khilkāpur, West Bengal@reliancejio I am facing a too much slow speed in my area for last 1.5 months . its not only problem for my Number , all the Jio users of our area is facing this . i have contacted the Customer Care but still its not solved . Plzz Install a Tower nearby us for us . Thnxx
-
Chandan Dutta (@chandanndutta) reported from Agarpāra, West BengalJio network is not working in my area. Pls help. @JioCare @reliancejio
-
Shyam Tiwari (@shyamtiwari487) reported from Dam Dam, West Bengal@JioCare one of the worst service provider in my area already complaint about the issue in public grievance and my docket number is DOTEL/E/2019/19129 if my network coverage issue still not solved I'll legally fight for the cause... Pathetic service ...
-
Samrat Saha (@samraatsaha) reported from Dam Dam, West Bengal@JioCare what the hell is going on, why jio fibre is down. Everyday at night facing the same problem @reliancejio is ur quality start downward!!!
-
Sanjay Sengupta (@SanjayS83328754) reported from Ghusuri, West Bengal@Airtel_Presence I am unhappy with ur service , after several complaints no resolution .. Switching to Jio @JioCare
-
-
Mandy Singh... (@surdystough) reported from Ghusuri, West Bengal@reliancejio you have serious issues with your network, cant even watch IPL properly, ideally money should be deducted from your monthly charges..
-
rajesh tulshian (@RajeshTulshian) reported from Dam Dam, West Bengal@JioCare I am resident of Avani Oxford Complex, Kolkata. In view of civil situation I am working from home and my company is willing to reimburse the monthly bill if it is drawn on company. Local Jio executives are unable to help me. Request help
-
Sourav Kundu (@sourav_speaks) reported from Sluice Gate, West Bengal@JioCare complete failure of network going for some days in the afternoon, please fix this issue.
-
Gautam Kumar (@gtmmahi) reported from Sāntrāgāchi, West Bengal@reliancejio itna slow speed hai ki YouTube to door ki baat facebook chlna muskil ho raha h please solve this problem urgently
-
Kãbír (@Kbr97192798) reported from Seorāphuli, West Bengal@JioCare @reliancejio I recently got a new jio fiber connection in my home . Then I started facing problem in his router, his 4g 2.4 GHz network is not connecting in any device.I talked to customer care about this problem, they are also not helping.
-
ashwini (@ashwinikr27) reported from Belur, West Bengal@JioCare need your help as the internet as well as calling signal quality is very poor. As per the jio app also it's far below than normal
-
Amit Shaw (@TrainerAmitshaw) reported from Sāntrāgāchi, West Bengal@JioCare @reliancejio Hi Can you please check, internet service is very low at my place , please do the needful Pincode - 711102
-
ÂLbÃtrÅ$$ (@aruthealbatrass) reported from Kāmārhāti, West Bengal@JioCare what the hell you guyz doing in whole North Kolkata region. I didn't saw stable network any time. Fully fluctuate network every time. I complained about these previously. But you guyz didn't took any step. Me and my friends decide to change our network to @VodafoneIN
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Sushil Baghel (@sushilbaghel09) reportedVery pathetic service by @reliancejio JioFiber has been down for 2 days. Complaint already raised, but no technician has visited. Customer care keeps me on hold and disconnects the call. Extremely disappointing service. Please resolve this urgently. @jiocare
-
shekhar shivam (@ShekharshivamS) reported@JioCare I already tried it many times but the issue is not resolved, I tried to disconnect from power source and connected back and waited for 30 minutes but still no internet. Kindly schedule a technician visit to check the hardware
-
Santhosh Unnithan (@sbunnithan) reported@JioCare airfiber conecton ws activtd on Aug12,from then it hasn't worked properly, opened a SR on 14, it ws only attended after 4days, it was closed thinking issue was resolved only to find that issue was back,hardly within 30mins, opened another ticket on 18& til not attended
-
Qurbat (@NandiVishal) reported@JioCare Their is no resolution still no engineer visit
-
Itsvishal (@itsvishaltwt) reported@pratik_thakkar @TRAI @JioCare 100 Mb/s internet = 12.5 MB/s download speed never trust on jio because 30Mbps and 100Mbps actually gives same download speed 😭
-
प्रशान्त किशोर (@iprashantkishor) reported@JioCare Today is 19 august Stil nobody contact me Worst service @_MukeshAmbani @DoT_India
-
Vvikas J Kaklotar (@vvikasjkaklotar) reported@JioCare @reliancejio what is the timelines of "Earliest" in your point of view, 24 hrs, 48 hrs, 10 days, 100 days, 1000 days. Its already more than 8 days I have been complaining with no efforts of resolution from your end
-
Vishal chhabra (@Vishalc82119756) reportedSerious escalation regarding unresolved JioFiber service issue and unacceptable conduct by field staff. @reliancejio @JioCare My JioFiber internet has been completely non-functional for the last 10–15 days despite my bill being fully paid. I have raised multiple complaints through MyJio/JioCare. An engineer visited earlier but left without resolving the issue and the complaint was put on hold. I was later told by Jio Customer Care that the engineer had entered a comment stating that I did not provide an OTP. However, no OTP was ever requested from me. When I raised this with Customer Care, I was told that the engineer's comment was incorrect and that action would be taken. A fresh service request was then raised. The same engineer visited again, carrying a replacement box/modem. He said he needed approval from his senior before replacing the equipment. During the call with his senior, I was told that the complaint should be closed even though my internet was still not working. When I requested to speak directly with the senior, he refused to speak with me. The situation became even more concerning when the local head allegedly instructed the engineer to tell me to disconnect my Jio connection and take another company's connection because they could not resolve my issue. This is extremely disappointing treatment of a paying customer. My current Jio service request/reference ID is: SR00003E8DHB The request was raised on 16 August and remains unresolved as of 19 August. I request @reliancejio to urgently investigate: • The incorrect OTP-related comment entered against my complaint. • Why the replacement modem/equipment was not replaced despite the engineer bringing one. • Why I was asked to close an unresolved complaint. • The conduct and instructions given by the concerned engineer and his seniors/local head. • Immediate restoration of my JioFiber service. Please do not close the service request until the actual connectivity issue is resolved. I request a proper written response and resolution from Jio's senior support team.
-
Anindita Mahanta (@MahantaAnindita) reported@JioCare @reliancejio Is this some kind of last-resort tactic to harass a customer simply because they have decided to port their number? Hello @DoT_India, kindly look into this matter and take note of what appears to be an unnecessary and unwarranted harassment of a customer.
-
Mohd Talib Qureshi (@talibqureshi91) reportedItne din se bnd h koi update nhi de rhe ap log hoga ya nhi theek ya htwade ise worst service pese kha rhe h ap log bs @JioCare