Reliance Jio outages and service status in Khilkāpur, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Khilkāpur, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Khilkāpur, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Khilkāpur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Khilkāpur, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Hugli, and Ghusuri.
| City | Problem Type | Report Time |
|---|---|---|
 Hugli
|
Wi-fi | 16 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Khilkāpur, West Bengal
Latest outage, problems and issue reports in Khilkāpur and nearby locations:
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Sourav Kundu (@sourav_speaks) reported from Sluice Gate, West Bengal@JioCare complete failure of network going for some days in the afternoon, please fix this issue.
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Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal@JioCare your customer care is worst 😥then your jio phone Don't think I am a new jio customer I am using jio sim in my 4g handset for two years and it working fine But your jio phone is worst
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Gautam Kumar (@gtmmahi) reported from Sāntrāgāchi, West Bengal@reliancejio itna slow speed hai ki YouTube to door ki baat facebook chlna muskil ho raha h please solve this problem urgently
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Amit Shaw (@TrainerAmitshaw) reported from Sāntrāgāchi, West Bengal@JioCare @reliancejio Hi Can you please check, internet service is very low at my place , please do the needful Pincode - 711102
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Sanjay Sengupta (@SanjayS83328754) reported from Ghusuri, West Bengal@Airtel_Presence I am unhappy with ur service , after several complaints no resolution .. Switching to Jio @JioCare
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Mandy Singh... (@surdystough) reported from Ghusuri, West Bengal@reliancejio you have serious issues with your network, cant even watch IPL properly, ideally money should be deducted from your monthly charges..
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Sourav Mallick (@SouravM46742590) reported from Bārāsat, West Bengal@JioCare More than 6 months I am unemployed... my family stand in a very bad situation... I need some Employment...I need help ...🙏🙏🙏
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Ketan Rai (@ketanrai_10) reported from Ghusuri, West BengalAfter the Cyclone, In the Areas of 'WB' the Jio Network Has BeenDestroyed.The Connectivity is so Poor that No Phone Calls Can be made. Therefore,The Concerned Authority Must Look into the Matter&Restore the Network as soonas Possible @reliancejio @JioCare @DoT_India @rsprasad
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Bikram Koley (@BikramKoley2) reported from Sikarpur, West Bengal@JioCare @reliancejio please improve your network connectivity otherwise I've to switch on other networks. Such a dumb network
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Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal@reliancejio @exploreIMC It's not jio 4G its 2G. At first improve your 4G service
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SubhaJit Sarkar (@tweets_SubhaJit) reported from Jafarpur, West Bengal@JioCare Thanks for the reply. But it's a request please try to provide your service in our area as soon as possible.
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K Mandal (@politics_nation) reported from Garui, West Bengal@JioCare Please improve the network speed.I am not able to call or receive calls also inside room.I have to come outside to talk. Voice is breaking continuesly and internet is not working also. Location- Ghosh para,kolkata Nearest location- Hanuman mandir
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Joy Biswas (@joybiswas140) reported from Bārāsat, West Bengal@JioCare Liar @reliancejio @JioCare i have already DM a few times but there is no network update by you. Never solved the slow speed issue.
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Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal@JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562
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Shyam Tiwari (@shyamtiwari487) reported from Dam Dam, West Bengal@JioCare one of the worst service provider in my area already complaint about the issue in public grievance and my docket number is DOTEL/E/2019/19129 if my network coverage issue still not solved I'll legally fight for the cause... Pathetic service ...
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sourav. parambua@gmail.com (@SParambua) reported from Hugli, West Bengal@reliancejio I am sourav Ghosh I leave in a village my village name is parambua it's situated in west bengal dist hooghly I complain several time of jio network speed last one year but no improvement of your network if you look into this matter I am thank full to your team
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ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West BengalFraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.
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Kunal Chapadar (@kunchap) reported from Hatiara, West Bengal@JioCare very bad network in my location, worthless 4g speed, very bad voice quality. Improve the network quality immediately. I am just frustrated with this connection.
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🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal@reliancejio please ensure proper 4g network speed instead of upgrading it 5G/6G etc. As network speed is too much poor in my locality though a tower had installed within 30 meter from my house. Moreover signal has not been delivered during power cut due to absence of generator.
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Tanmoy (@ProfessorShonku) reported from Nagarbazar, West Bengal@reliancejio @JioCare Hi I am from Kolkata and for the last 2 months trying to bring Fiber in my apartment complex. Your folks are not responding to multiple request. Not sure whom to contact. Please help.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Shraystha Jaiswal (@shraysthaj03) reportedDear @JioCare, maybe train your customer care staff before threatening customers over recharge calls. Her number +91 92366 31028 I have 2 numbers. 1 is already recharged with a yearly plan. The 2nd one is intentionally not recharged right now because I don’t need it currently.
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Atul choudhary (@Atulkumargolu) reportedDear @JioCare, Jio network is not working properly in Siwan, Bihar. Facing continuous issues with calling and internet services since today. Please resolve the issue as soon as possible. Location: Siwan, Bihar #Jio #NetworkIssue #Siwan
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Saksham Choudhary (@Sakshamjee) reported@JioCare 24×7 hours we faced the problem at village (Harnathpur) in Bhagalpur district pincode 812006
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Himaanshu Agnihotri (@AHiimaanshu) reported@JioCare @JioCare A new state escalation request SR0000360YXV was logged with update timeline till 17 May, but surprisingly it was marked resolved yesterday without actually addressing the issue. The connection problem still exists, no engineer has visited, and only automated responses..
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Tosh Thakkar (@ToshThakkar) reported@SeedhaUltaX @JioCare @reliancejio Omg this is ridiculous.. How come such an established company and such horrible behaviour ..?
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ALTAF HUSSAIN (@hussainaltaf143) reportedInternet is very slow from last few days unable to work digitally please solve the issue @reliancejio
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agent144.x (@agent144x) reported@JioCare Hello, my Air Fiber has been acting up since yesterday evening's thunderstorm. I need support.
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ABHAY SINGH KSHATRI (@abhay_kshatri) reported@JioCare Your technician had replied - "WE CAN'T RESOLVED YOUR PROBLEM ACCORDING TO SCHEDULE TIME ,IF YOU ARE NOT SATISFIED DISCONNECT YOUR CONNECTION RIGHT NOW."
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Jayendra Singh (@Jayendra107) reportedHello @reliancejio, The day in installed Jio Fiber at my home, we are facing coverage issues. i live in 1BHK & still your router can't cover d area When i contacted your customer care, they are asking me to buy new wifi extender. What is this business model? @jagograhakjago
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Hemanth kumar K (@Hemanth66346321) reported@JioCare No technician has visited to the location I don't have the option to raise the complaint also