Reliance Jio outages and service status in Khilkāpur, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Khilkāpur, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (50%)
- Wi-fi (50%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Khilkāpur, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Khilkāpur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 11: Problems at Reliance Jio
Reliance Jio is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Khilkāpur, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Hugli, and Ghusuri.
| City | Problem Type | Report Time |
|---|---|---|
 Hugli
|
Wi-fi | 9 days ago |
|
Hugli
|
Internet | 24 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Khilkāpur, West Bengal
Latest outage, problems and issue reports in Khilkāpur and nearby locations:
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🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal@reliancejio @JioCare please ensure proper 4g network speed. Network speed is too much poor in my locality though a tower had installed within 30 meter from my house. Moreover signal has not been delivered during power cut due to absence of generator.
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Kamlesh (@imkamlesh2) reported from Rishra, West BengalNetwork down pin code - 712249 @JioCare @reliancejio
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Sanjay soni (@SanjayBhama1) reported from Belur, West Bengal@reliancejio @JioCare sir kindly check no internet access. Very poor quality. pin code 711227
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Kamal Krishna Mazumdar (@kamal_mazumdar) reported from Khasdelpur, West BengalReliance Jio Mobile Internet network not working like 4G. We are suffering from last 2 yeas. All time customer care is saying like we need to build one tower. @jio @JioCare @reliancejio Kindly do the needful or suggest an alternative for our local area jio subscribers.
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Joy Biswas (@joybiswas140) reported from Bārāsat, West Bengal@JioCare Liar @reliancejio @JioCare i have already DM a few times but there is no network update by you. Never solved the slow speed issue.
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Rajesh (@ePandu) reported from Dam Dam, West Bengal@isumantadas @rajupp @abhishek @JioCare @reliancejio @GoogleIndia hmm, I thought Reliance had already rolled out RCS support.
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Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal@JioCare bad experience ever seen in internet with this operator
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ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West BengalFraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.
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rajesh tulshian (@RajeshTulshian) reported from Dam Dam, West Bengal@JioCare I am resident of Avani Oxford Complex, Kolkata. In view of civil situation I am working from home and my company is willing to reimburse the monthly bill if it is drawn on company. Local Jio executives are unable to help me. Request help
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Saheb (@SahebGhosh_pupu) reported from Hugli, West BengalPathetic network coverage here in my address Rameshwarpur Uttar Para Pandua Hooghly 712152 Need urgent solutions it’s a indoor issue.@reliancejio we are not getting the VoLTE facility.
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Chandan Dutta (@chandanndutta) reported from Agarpāra, West BengalJio network is not working in my area. Pls help. @JioCare @reliancejio
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Bikash Khan 🇮🇳 (@bikash_khan) reported from Jaypul, West BengalWorst internet experience . Cant load whats app also @reliancejio @JioCare
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Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal@reliancejio @exploreIMC It's not jio 4G its 2G. At first improve your 4G service
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Mandy Singh... (@surdystough) reported from Ghusuri, West Bengal@reliancejio you have serious issues with your network, cant even watch IPL properly, ideally money should be deducted from your monthly charges..
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Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal@JioCare your customer care is worst 😥then your jio phone Don't think I am a new jio customer I am using jio sim in my 4g handset for two years and it working fine But your jio phone is worst
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Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal@JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562
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Sourav Kundu (@sourav_speaks) reported from Sluice Gate, West Bengal@JioCare complete failure of network going for some days in the afternoon, please fix this issue.
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Saikat, Photographer (@Saikat_Shoot) reported from Bāli, West Bengal@OfficialJioTV zee5 app is crashing when exiting the app at jio tv box. So we need to clear cache and data from settings and then reopen the app do works. Plz fix the app. @reliancejio @JioCare
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Kunal Chapadar (@kunchap) reported from Hatiara, West Bengal@JioCare very bad network in my location, worthless 4g speed, very bad voice quality. Improve the network quality immediately. I am just frustrated with this connection.
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Rajesh (@ePandu) reported from Dam Dam, West Bengal@JioCare the Jio STB is throwing an error saying it is not connected to a Jio Wi-Fi network when that’s not the case. Not able to redeem my other premium OTT subscriptions as well
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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sanga (@SangmeshMa8920) reported@reliancejio @JioCare Jio claims to provide 5G services here, but the speed and stability are worse than Airtel 4G. Most residents are frustrated due to poor connectivity, frequent call drops, and unusable internet during critical times A reliable network is a basic necessity
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Anita Baswaraj (@anita_baswaraj) reported@JioCare Closing a complaint without providing solution or customers consent is called fraud....despite the complaint being escalated you and your engineer closed the complaint...
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Manu Gopinath (@manuunique) reported@JioCare @reliancejio @JioFiberCentral Order NO0001DBT33M is a mess. 1. Multiple reschedules (10-May/11-May) but agents are ghosting. 2. Now system claims "payment unsuccessful" after 3 days of confirmed appointments. 3. Neighbor on the same floor has active service. Fix it plz
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Aadarsh (@AadarshKhirwal) reported2/4 Today is 10th May and the connection is still not installed. Customer support keeps delaying it with the same response: “Your complaint is registered, installation will be done tomorrow.” Order ID: NO0001DB3CA4 @reliancejio @JioCare
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Rahat Ali (@ali_rahat_) reported@JioCare Everyday I am having the same issue now and no one tried to resolve the issue in spite of raising tickets. It seems like I am giving money to @JioCare for no service
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manjushiragol (@manjusharappa) reported@JioCare Third class, jio sim, in Bangalore no network and very very slow,
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Anshul Panchal ji (@Anshulpanchal_G) reported@JioCare How much time you want ? Sabse bekar and ghatiya company hai jio Refund ke naam pr bakwas Krva lo Zero customer satisfaction Baar baar aapke customer care vale call bhi cut krdete hai jb unse paise mango toh 😡😡😡😡😡😡😡😡😡
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Achal Goyal (@Achal3375) reportedLR000015AMMY @JioCare @DoT_India @reliancejio This company is making fool of customers, cancelling new bookings and not refunding the money. Service advisors are foolish and don't know anything. No resolution till date, have been complaining since 4 weeks.
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Prakash Pandey (@lawfulview) reportedThe customer care experience at @JioCare has become very bad. Request ID: SR00002KZJ3O No technician visited home for 3 days, yet the status was falsely updated as “Customer not available at home.” Everyone was present at home the entire time, and no call was received.
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Dhaval Mehta (@idhavalmehta) reported@JioCare number retention charge of Rs.20 was incorrectly deducted from my account even though i am connected to the network, receive sms regularly and 90 days since last recharge have not passed. please refund this amount immediately.