Reliance Jio outages and service status in Hātā, Uttar Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Hātā, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Hātā, Uttar Pradesh
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Hātā, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 20: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Hātā, Uttar Pradesh
Latest outage, problems and issue reports in Hātā and nearby locations:
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MANOJ KUMAR TULSYAN (@tulsyanmanoj) reported from Rāmkola, Uttar Pradesh@JioCare Call recieved from your end but matter/problem not resolved.Please make an invigilation to Ramkola by capable officers.
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vivek ojha (@ojhajivivek) reported from Bilāri, Uttar Pradesh@reliancejio worst network in my area . It's about an year but have not resolved yet . Worst network experience ever Plz try to resolve my problem
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Audhesh kumar (@Audheshkumarji) reported from Kushinagar, Uttar PradeshI complaint hundreds of time to @JioCare regarding slow speed and network coverage from same location and every time they give same excuses *we are working on it and we are not able to committee a date* I hear these statement from last year2018 and nothing was changed after that.
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Sunil kedia (@sunilkedia201) reported from Rāmkola, Uttar Pradesh@reliancejio Your server in Ramkola has become a show grinding. The network disappears when there is no electricity, now we are feeling trapped,
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Pranav sagar (@Pranav_sagar007) reported from Kushinagar, Uttar Pradesh@JioCare our humbly request to solve the network problem in kushinagar uttar pradesh, in this city jio network work in worst position.
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Adarsh Nathani (@kool_adarsh) reported from Hātā, Uttar Pradesh@JioCare sir ported from jio sim to Esim but its been more then 24 hrs and its not getting activated please see to it and kindly take action please inform the things which is left from my end its an EMERGENCY
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MANOJ KUMAR TULSYAN (@tulsyanmanoj) reported from Rāmkola, Uttar Pradesh@JioCare Internet Speed is very slow just less than 2g. Also call cannot connect and cuts connection before full ring. Manoj Kumar Tulsyan M/S-Kapra Ghar Post-Ramkola Dist-Kushinagar Pin Code-274305 Uttar Pradesh Contact No.7905768244 Alternate No.9936394840
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सुनील केडिया (@sunilkedia201) reported from Rāmkola, Uttar Pradesh@JioCare Sir, we are all fed up with your company, please do not make the network correct, otherwise we will all leave your network, thank you
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MITHILESH KUMAR SINGH (@MITHILE23236318) reported from Kushinagar, Uttar Pradesh@reliancejio Very Bad network system in my Location, Slow internet connection and not work properly net.
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MANOJ KUMAR TULSYAN (@tulsyanmanoj) reported from Rāmkola, Uttar Pradesh@JioCare Internet Speed is very slow just less than 2g. Also call cannot connect and cuts connection before full ring. Manoj Kumar Tulsyan M/S-Kapra Ghar Post-Ramkola Dist-Kushinagar Pin Code-274305 Uttar Pradesh Contact No.7905768244 Alternate No.9936394840
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Sachin Sharma (@Tunetworks) reported from Kasia, Uttar Pradesh1/2 Dear Indians Ye sarre mil ke hamein chutiya bana rahe hain, m@dharch&d ke bachhe. @reliancejio @Idea @VodafoneIN It's time to show them our power, We are not because of them in fact they are because of us. Wtf is wrong Mukesh Ambani - u were supposed to provide cheaper plans
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Amrendra Pandey (@DrAPandey) reported from Pipraulia, Uttar PradeshHello @JioCare Since last few days, network is very poor. Please improve. It took me 5 min to tweet this compliant.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Shivaanand Chand (@chand_shivanand) reported@JioCare @reliancejio Regarding JioFixedVoice No - +912235580199 ( Request No - SR00002MOHC2 ); The new issue I have identified is that almost your entire customer support and field service appear to be outsourced. Because of this, there is a huge communication gap, and this is the main reason we have been suffering for the last one and a half months. We have repeatedly raised complaints through emails, social media posts, and phone calls. However, you do not even provide a proper contact number where customers can speak to a responsible officer. Every time we contact someone, we are connected to a different person who has no knowledge of the previous discussions. The issue is very simple. My customer account was originally authorized for two set-top boxes. Suddenly, one of the set-top boxes got blocked. Your representatives are now saying that the serial number of that set-top box is not available in your records. But that set-top box was installed by your own technicians, not by me. I certainly did not manufacture or install it myself. Because your staff keeps changing due to outsourcing, every new representative simply says that the system does not show the details and therefore they cannot help. That is not the customer’s fault. If your own installation team failed to update your records, the responsibility lies entirely with your organization. To avoid further delay, I even agreed to pay whatever charges were required. Yesterday, I received an email from your team with a UPI payment link, and I made the payment immediately. However, today I again received a call asking me to provide the serial number of the set-top box that needs to be replaced. I had already shared those details earlier. Now I am again being told that the replacement cannot be processed because the serial number is not available in your system. This is exactly why I have repeatedly requested that my case be assigned to one responsible officer from your Customer Care or Grievance Cell. I have also requested the name and contact number of such an officer, but even that has not been provided. Everything appears to be outsourced, and unfortunately there seems to be no ownership or accountability. My case is very straightforward. For many years, I have been using a single connection with two authorized set-top boxes and regularly paying for the same subscription, including Wi-Fi and all associated services. Suddenly, one of the two set-top boxes stopped working and was blocked. I have already paid the required charges for its replacement. I am only requesting that the blocked set-top box be replaced. If your records do not contain the details of the old set-top box, that is because it was installed by your own representatives and not by me. Your internal record-keeping issues cannot be used as a reason to deny or delay service to a genuine customer. I request you to resolve this matter immediately. I have already been made to suffer unnecessary inconvenience for the last one and a half months. Please take ownership of this case and ensure that the replacement of the blocked set-top box is completed without any further delay.
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Capecrusador (@Manzoor39050078) reported@JioCare You customer care says it is cancelled, but it's not showing in my app, how is that possible. Isn't it a scam
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Mukesh Ranjan (@MukeshR33348562) reportedHi @JioCare Team We would like to inform you that we have a Jio Fiber connection along with a TV Set-Top Box. We would like to request the deactivation of the TV Set-Top Box connection while continuing to use the Jio Fiber service.
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Rahul sharma (@RahulTheWOLF) reported@JioCare I have sent a detaila also as requested, kindly cancel my current plan asap
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Shankar Lal (@shankarlalrs) reportedHaving major issues after porting my SIM from Airtel to @reliancejio. • Issue: Not receiving any OTPs • Impact: Locked out of my accounts Please look into this and resolve it ASAP! cc: @TRAI
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Hadi asim (@asim_hadi) reported@JioCare I was never informed by the sales executive that my payment was towards any Smart Society Program. I had clearly applied for a new JioFiber home connection for my residence.
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Rajesh Mohapatra (@mohapatrark) reported@JioCare You are wasting my time. I waited 3 days for the engineer visit on 17th. And now I've to wait till 23rd. Your service is pathetic. You should send someone immediately to restore connection and also have a relook on the quality of service being rendered.
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Vivek bhargava (@Vivekbh89041763) reported@airtelindia As usual poor quality AIRTEL BROAD BAND Service. Net down three times in 20 days in Hyderabad under pincode 500010. Incompetent Technical support team . @reliancejio
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My Views (@IGaganReddy2000) reported@reliancejio @JioCare This is the worst thing to cap Jio Air Fiber users with a FUP cap of 1000 GB...!!! It's not ideal now,provide unlimited data or something else...!!! Please do the needful.
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Gopal Krishna (@GopalKr80025569) reported@jitendraverma__ @JioCare @airtelindia Not sure about VI but never switch to BSNL they don't have any mobile internet it is just 3g or edge rarely you will get LTE or 4g.