Reliance Jio outages and service status in Rāmnagar, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
- Reliance Jio generated 0 outage signals in the last 24 hours around Rāmnagar, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Rāmnagar, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Rāmnagar, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 4: Problems at Reliance Jio
Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Rāmnagar, West Bengal
Latest outage, problems and issue reports in Rāmnagar and nearby locations:
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ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West BengalFraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.
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Samrat Saha (@samraatsaha) reported from Dam Dam, West Bengal@JioCare what the hell is going on, why jio fibre is down. Everyday at night facing the same problem @reliancejio is ur quality start downward!!!
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Sudip Ganguly (@Sudipcongress) reported from Kumirimora, West BengalEvery time jio network is very slow, not working properly. Why??@JioCare @reliancejio
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Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal@JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562
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Prasadh Velayutham (@PrasadhVelayut1) reported from Singur, West Bengal@reliancejio @JioCare The network has not been working properly for months here. I could not properly enjoy the benefits of recharging.
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🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal@reliancejio @JioCare a generator need to be installed in the tower for stop gap arrangement (location: Sripur, PIN-712514) as during power cut the tower does not deliver signal.
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Rajesh (@ePandu) reported from Dam Dam, West Bengal@isumantadas @rajupp @abhishek @JioCare @reliancejio @GoogleIndia hmm, I thought Reliance had already rolled out RCS support.
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Rajesh (@ePandu) reported from Dam Dam, West Bengal@JioCare the Jio STB is throwing an error saying it is not connected to a Jio Wi-Fi network when that’s not the case. Not able to redeem my other premium OTT subscriptions as well
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Chandan Dutta (@chandanndutta) reported from Agarpāra, West BengalJio network is not working in my area. Pls help. @JioCare @reliancejio
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Saheb (@SahebGhosh_pupu) reported from Hugli, West BengalPathetic network coverage here in my address Rameshwarpur Uttar Para Pandua Hooghly 712152 Need urgent solutions it’s a indoor issue.@reliancejio we are not getting the VoLTE facility.
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Tanmoy (@ProfessorShonku) reported from Nagarbazar, West Bengal@reliancejio @JioCare Hi I am from Kolkata and for the last 2 months trying to bring Fiber in my apartment complex. Your folks are not responding to multiple request. Not sure whom to contact. Please help.
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Rameez Rais Ansari (@speakitupfrnz) reported from Kumirimora, West Bengal@JioCare I am unable to get any OTP from any bank or application since last 4 days and for the same when I tried contacting your executive they disconnected my call in the middle of conversation by keeping me on hold fod which my problem is still being the same #WorstNetwork
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Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal@reliancejio bad internet experience ever. a huge company and such a cheap service
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Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal@JioCare @JioCare this service request on hold from last 4 days. When I will get addressed can you tell me?? Poor customer care service. I have to change #jiofiber today because pathetic service you people provided.
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Mandy Singh... (@surdystough) reported from Ghusuri, West Bengal@reliancejio you have serious issues with your network, cant even watch IPL properly, ideally money should be deducted from your monthly charges..
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Mahim Paul (@MahimPaul95) reported from Singur, West Bengal@JioCare my location re regular basis, problem face internet service, no speed internet. I complain customer care speed related, but not solve my problem.
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Kamlesh (@imkamlesh2) reported from Rishra, West BengalNetwork down pin code - 712249 @JioCare @reliancejio
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Ketan Rai (@ketanrai_10) reported from Ghusuri, West BengalAfter the Cyclone, In the Areas of 'WB' the Jio Network Has BeenDestroyed.The Connectivity is so Poor that No Phone Calls Can be made. Therefore,The Concerned Authority Must Look into the Matter&Restore the Network as soonas Possible @reliancejio @JioCare @DoT_India @rsprasad
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Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal@reliancejio @exploreIMC It's not jio 4G its 2G. At first improve your 4G service
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Nikhil Kumar (@iamnothing90) reported@JioCare @JioCare , I have received refund thanks a lot 🙏, Feedback :- for non jio user no way to track service request, we can't to customer after payment of account and before installation because jio account is not created, apellete authority not responding
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nick (@Nick_N_Shah) reported@JioCare Priyanka, any update on SR00003C5U11 support team is working on it but any eta Or timeline of refund or 2099 is year set on that SR? I understand your side but support team got to be pushed to resolve 2.5+ month old simple refund matter. Why such issue can't understand.
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Not Jared kushner (@following900) reportedNo need to recharge keep the number alive to receive sms WhatsApp calls . @airtelindia @reliancejio will never deactivate the numbers
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Aamir Hussain (@AamirHsn9) reported@itsASR18 @reliancejio @JioCare facing same issue since 4 days. Neither c care nor on x, no one s responding
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vishalbabu muttur (@VishalbabuGM) reported@JioCare @JioCare I have been waiting since 12 days, is this the way you care customer? You don't have any update to provide after 12days,
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¥∆§# (@vishrocks21) reported@JioCare, my JioFiber cable was physically cut 2 days ago. I raised a ticket but no technician has arrived. Your phone IVR locks me out, and your sales agents refuse to transfer the call. Please resolve this immediately! Service Request ID: SR00003CZ11V
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Harishankar Shukla (@HSShukla11) reportedSir, @reliancejio for what reason has this Jio number +919565353514 been deactivated? Please help me reactivate it. @JioCare
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Rohit (@rohitpandeydas) reportedThere is no response yet. You can refuse saying that I cannot fix the problem and the matter ends. @reliancejio @JioCare @RIL_Updates
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Vikash Singh (@Vikashofficial2) reportedHi @reliancejio @JioCare, My Jio AirFiber has been down since yesterday, and the engineer visit is scheduled only between 4–5 PM today. I work from home, and this delay is severely affecting my work.This level of service is extremely disappointing.
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nick (@Nick_N_Shah) reported@JioCare Shshank, thanks for sharing the details. Even though your message is as usual "promptly working towards resolution" From 2.5 months. I am praying that this time you can prove me wrong by tranfer of refund in my bank by tomorrow. Pls make it happen this final time 🙏