Reliance Jio outages and service status in Rāmnagar, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Rāmnagar, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Rāmnagar, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Rāmnagar, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 20: Problems at Reliance Jio
Reliance Jio is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Rāmnagar, West Bengal
Latest outage, problems and issue reports in Rāmnagar and nearby locations:
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sourav. parambua@gmail.com (@SParambua) reported from Hugli, West Bengal@reliancejio I am sourav Ghosh I leave in a village my village name is parambua it's situated in west bengal dist hooghly I complain several time of jio network speed last one year but no improvement of your network if you look into this matter I am thank full to your team
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Rameez Rais Ansari (@speakitupfrnz) reported from Kumirimora, West Bengal@JioCare I am unable to get any OTP from any bank or application since last 4 days and for the same when I tried contacting your executive they disconnected my call in the middle of conversation by keeping me on hold fod which my problem is still being the same #WorstNetwork
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Kamlesh (@imkamlesh2) reported from Rishra, West BengalNetwork down pin code - 712249 @JioCare @reliancejio
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Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal@reliancejio @exploreIMC It's not jio 4G its 2G. At first improve your 4G service
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Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal@JioCare your customer care is worst 😥then your jio phone Don't think I am a new jio customer I am using jio sim in my 4g handset for two years and it working fine But your jio phone is worst
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Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal@JioCare @JioCare this service request on hold from last 4 days. When I will get addressed can you tell me?? Poor customer care service. I have to change #jiofiber today because pathetic service you people provided.
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ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West BengalFraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.
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Mahim Paul (@MahimPaul95) reported from Singur, West Bengal@JioCare my location re regular basis, problem face internet service, no speed internet. I complain customer care speed related, but not solve my problem.
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Shyam Tiwari (@shyamtiwari487) reported from Dam Dam, West Bengal@JioCare one of the worst service provider in my area already complaint about the issue in public grievance and my docket number is DOTEL/E/2019/19129 if my network coverage issue still not solved I'll legally fight for the cause... Pathetic service ...
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Mandy Singh... (@surdystough) reported from Ghusuri, West Bengal@reliancejio you have serious issues with your network, cant even watch IPL properly, ideally money should be deducted from your monthly charges..
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ÂLbÃtrÅ$$ (@aruthealbatrass) reported from Kāmārhāti, West Bengal@JioCare what the hell you guyz doing in whole North Kolkata region. I didn't saw stable network any time. Fully fluctuate network every time. I complained about these previously. But you guyz didn't took any step. Me and my friends decide to change our network to @VodafoneIN
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Saikat, Photographer (@Saikat_Shoot) reported from Bāli, West Bengal@OfficialJioTV zee5 app is crashing when exiting the app at jio tv box. So we need to clear cache and data from settings and then reopen the app do works. Plz fix the app. @reliancejio @JioCare
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Manish Sikhwal (@manishsikhwal84) reported from Kumirimora, West Bengal@JioCare Again & again i said Due to government order my jio fiber service stopped.
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K Mandal (@politics_nation) reported from Garui, West Bengal@JioCare Please improve the network speed.I am not able to call or receive calls also inside room.I have to come outside to talk. Voice is breaking continuesly and internet is not working also. Location- Ghosh para,kolkata Nearest location- Hanuman mandir
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Francis Avishek Roy (@FrancisAvishek) reported from Garifa, West Bengal@JioCare @reliancejio After 3 Years of Continue Use I Decided to Left Jio and Join @airtelindia due to there worst service in Our locality. No action taken after many complains.Where @Airtel_Presence and @VodafoneIN take prompt action after any Customer complain. #Jiodown
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🇮🇳 Suman Ghosh (@suMan_Twi) reported from Chandannagar, West Bengal@reliancejio too slow Internet .......it have taken almost 5 munits to open Twitter.
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Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal@JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562
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Chandan Dutta (@chandanndutta) reported from Agarpāra, West BengalJio network is not working in my area. Pls help. @JioCare @reliancejio
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Aditya Jayaswal (@2002Jayaswal) reported from Nagarbazar, West Bengal@reliancejio please improve your network in Kolkata because it is getting bad day by day
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Vinod Yadav (@seriousvinod0) reported@JioCare @JioCare Please explain to me I have been using Jio Fibre for more than last one year and now I am being told to switch to Airfibre or they won't fix my issue. What am I supposed to do? And let me remind you I complained for internet issue on 14th of July. Still no resolution.
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pratik Suryawanshi (@pratikS0112) reportedWorst network experience with jio from last 5 month's, Unfortunately Galati krdi jio sim leke @reliancejio @JioCare
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Shreyanshu (@npmshrey) reported@JioCare No calls, no emails, no messages—absolutely no update from the Jio team. Worst service experience so far. Should've gone with Airtel AirFiber. If this can't be resolved today, cancel my request and refund my money. @JioCare @reliancejio
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Chirag (@tweetsbychirag) reported@JioCare need help with Jio fiber payment
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Pratik Nagpure (@nagpure_pratik) reported@JioCare Can you please check my service escalation request has been closed without even resolving the issue. I tried to ask your team no response from your team over email, your call support executives are unable to transfer to the state escalations team. They are disconnecting the call
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Khush Mehta (@KhushMe79785954) reported@JioCare Assign a technician. Please fix it soon.
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Shivaanand Chand (@chand_shivanand) reported@JioCare @reliancejio Regarding JioFixedVoice No - +912235580199 ( Request No - SR00002MOHC2 ); The new issue I have identified is that almost your entire customer support and field service appear to be outsourced. Because of this, there is a huge communication gap, and this is the main reason we have been suffering for the last one and a half months. We have repeatedly raised complaints through emails, social media posts, and phone calls. However, you do not even provide a proper contact number where customers can speak to a responsible officer. Every time we contact someone, we are connected to a different person who has no knowledge of the previous discussions. The issue is very simple. My customer account was originally authorized for two set-top boxes. Suddenly, one of the set-top boxes got blocked. Your representatives are now saying that the serial number of that set-top box is not available in your records. But that set-top box was installed by your own technicians, not by me. I certainly did not manufacture or install it myself. Because your staff keeps changing due to outsourcing, every new representative simply says that the system does not show the details and therefore they cannot help. That is not the customer’s fault. If your own installation team failed to update your records, the responsibility lies entirely with your organization. To avoid further delay, I even agreed to pay whatever charges were required. Yesterday, I received an email from your team with a UPI payment link, and I made the payment immediately. However, today I again received a call asking me to provide the serial number of the set-top box that needs to be replaced. I had already shared those details earlier. Now I am again being told that the replacement cannot be processed because the serial number is not available in your system. This is exactly why I have repeatedly requested that my case be assigned to one responsible officer from your Customer Care or Grievance Cell. I have also requested the name and contact number of such an officer, but even that has not been provided. Everything appears to be outsourced, and unfortunately there seems to be no ownership or accountability. My case is very straightforward. For many years, I have been using a single connection with two authorized set-top boxes and regularly paying for the same subscription, including Wi-Fi and all associated services. Suddenly, one of the two set-top boxes stopped working and was blocked. I have already paid the required charges for its replacement. I am only requesting that the blocked set-top box be replaced. If your records do not contain the details of the old set-top box, that is because it was installed by your own representatives and not by me. Your internal record-keeping issues cannot be used as a reason to deny or delay service to a genuine customer. I request you to resolve this matter immediately. I have already been made to suffer unnecessary inconvenience for the last one and a half months. Please take ownership of this case and ensure that the replacement of the blocked set-top box is completed without any further delay.
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Sri (@sri_4200) reported(1/6)@reliancejio My @JioCare fiber connection has been disconnecting 3-4 times a DAY, every day, for the past month. Each outage lasts 20-30 mins. This is a thread on how badly this has been handled. PS - AI used to write it better
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Deepak Mahaur (@dmahaur) reported@JioCare Need help. My JioFiber includes Individual YouTube Premium. My 13-year-old son is in my Google Family, so Google only lets me upgrade to YouTube Premium Family. But Jio won't let me cancel or delink the bundled Premium. Please help.
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Shobhit Agrwal (@shobhit_666) reported@JioCare am I paying for the internet or for hoping for the internet. I've been facing the issue of external connectivity issues all this month I'm located on jvlr andheri East mumbai. Care to explain how this is happening practically everyday