Reliance Jio outages and service status in Rāmnagar, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Rāmnagar, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Rāmnagar, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Rāmnagar, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 9: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Rāmnagar, West Bengal
Latest outage, problems and issue reports in Rāmnagar and nearby locations:
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sourav. parambua@gmail.com (@SParambua) reported from Hugli, West Bengal@reliancejio I am sourav Ghosh I leave in a village my village name is parambua it's situated in west bengal dist hooghly I complain several time of jio network speed last one year but no improvement of your network if you look into this matter I am thank full to your team
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Aditya Jayaswal (@2002Jayaswal) reported from Nagarbazar, West Bengal@reliancejio please improve your network in Kolkata because it is getting bad day by day
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🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal@reliancejio @JioCare a generator need to be installed in the tower for stop gap arrangement (location: Sripur, PIN-712514) as during power cut the tower does not deliver signal.
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🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal@reliancejio @JioCare please ensure proper 4g network speed. Network speed is too much poor in my locality though a tower had installed within 30 meter from my house. Moreover signal has not been delivered during power cut due to absence of generator.
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SubhaJit Sarkar (@tweets_SubhaJit) reported from Jafarpur, West Bengal@JioCare Thanks for the reply. But it's a request please try to provide your service in our area as soon as possible.
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Prasadh Velayutham (@PrasadhVelayut1) reported from Singur, West Bengal@reliancejio @JioCare The network has not been working properly for months here. I could not properly enjoy the benefits of recharging.
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Samrat Saha (@samraatsaha) reported from Dam Dam, West Bengal@JioCare what the hell is going on, why jio fibre is down. Everyday at night facing the same problem @reliancejio is ur quality start downward!!!
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Mandy Singh... (@surdystough) reported from Ghusuri, West Bengal@reliancejio you have serious issues with your network, cant even watch IPL properly, ideally money should be deducted from your monthly charges..
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Shyam Tiwari (@shyamtiwari487) reported from Dam Dam, West Bengal@JioCare one of the worst service provider in my area already complaint about the issue in public grievance and my docket number is DOTEL/E/2019/19129 if my network coverage issue still not solved I'll legally fight for the cause... Pathetic service ...
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Nasiruddin sha (@nasiruddin5268) reported from Hugli, West Bengal@reliancejio bad internet experience ever. a huge company and such a cheap service
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Kãbír (@Kbr97192798) reported from Seorāphuli, West Bengal@JioCare @reliancejio I recently got a new jio fiber connection in my home . Then I started facing problem in his router, his 4g 2.4 GHz network is not connecting in any device.I talked to customer care about this problem, they are also not helping.
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Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal@JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562
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ÂLbÃtrÅ$$ (@aruthealbatrass) reported from Kāmārhāti, West Bengal@JioCare how much details you need to sort out a minimum signal strength problem..I will already provide you my area landmark and phone number. another no = 7278837683 22/1 Ram Chand Mukherjee Lane,Baranagar,Kolkata - 36..I want result before tonight.
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Tanmoy (@ProfessorShonku) reported from Nagarbazar, West Bengal@reliancejio @JioCare Hi I am from Kolkata and for the last 2 months trying to bring Fiber in my apartment complex. Your folks are not responding to multiple request. Not sure whom to contact. Please help.
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Mahim Paul (@MahimPaul95) reported from Singur, West Bengal@reliancejio my area, regular basis problem facing internet speed and night 7 PM to 10 PM. I complain customer care. but not solve my problem. customar Care told me high Customar use internet on this side.
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Sanjay soni (@SanjayBhama1) reported from Belur, West Bengal@reliancejio @JioCare sir kindly check no internet access. Very poor quality. pin code 711227
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Rajesh (@ePandu) reported from Dam Dam, West Bengal@isumantadas @rajupp @abhishek @JioCare @reliancejio @GoogleIndia hmm, I thought Reliance had already rolled out RCS support.
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rajesh tulshian (@RajeshTulshian) reported from Dam Dam, West Bengal@JioCare I am resident of Avani Oxford Complex, Kolkata. In view of civil situation I am working from home and my company is willing to reimburse the monthly bill if it is drawn on company. Local Jio executives are unable to help me. Request help
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Mahim Paul (@MahimPaul95) reported from Singur, West Bengal@JioCare my location re regular basis, problem face internet service, no speed internet. I complain customer care speed related, but not solve my problem.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Manish Baradia (@BaradiaManish) reported@JioCare No tecnician visited on 6th schedule time so i reseduled it on 8th but till now no technician visited nor called up for service. Worst service.
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Ragunath Manogaran (@RagunathManoga1) reported@JioCare worst service team ! Chennai - waiting for 10 days and no respond ?
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Tileshwar Sahu (@TileshwarSahu25) reported@reliancejio Facing zero indoor coverage for 10 years at [Pincode 491661]. Customer care complaints failed. Need urgent solution or tower optimization." @JioCare @reliancejio
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Abhiजीत् (@AbhijitsArc) reportedDear @JioCare (actually, first you should just remove "Care" from your handle, because you guys sure don't care what happens to your customers.) Once again, #JioAirFiber is proving to be at its absolute worst. It has been a couple of days since my internet services were completely interrupted. I raised a service request, and your system showed that a service engineer was promptly assigned to my ticket. What happened next? Absolutely nothing. There has been not a single phone call, zero attempts to reach out to me, and absolutely no visits to my address to investigate or resolve the issue. What kind of utter nonsense customer service is this? Why should any consumer continue to pay your monthly bill for a service that practically doesn't exist and a support team that completely ghosts its paying customers? The lack of accountability and basic professional communication is staggering. I am completely done dealing with this constant headache and pathetic service infrastructure. Send someone over immediately ,not to troubleshoot, but to permanently remove this useless equipment from my home. I want this connection terminated.@reliancejio
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OyeSukuna (@imsukunasvessel) reported@TRAI @JioCare I'm facing slow 5G internet speed at my home from past 2 days. I've been contacting the customer team on calls and emails but the they are very unprofessional. They don't even listening to my query, aren't taking any complaint and disconnecting calls. #jio
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Gaurang Ganatra (@gaurang_ganatra) reported@reliancejio 3rd class customer support
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AVISH CHANDRA (@AVISHCHANDRA5) reported@JioCare Service not restored yet
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Sunil Kumar (@SunilKu07864195) reported@reliancejio @JioCare Pathetic service. I am still not able to access the recharge benefits. It's been 5+ hours since sharing my number, I didn't get any response or Call.
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Bhargav Reddy (@bhargavjones) reported@reliancejio @JIOAIRFIBERIN @JioCare Paid ₹1,200 for JioAirFiber on June 5. Installation was cancelled due to poor network. On June 10, I changed my registered number as requested. Still no refund. Please process it urgently. Order: NO0001DVK3HY JioFixedVoice: +918567354684
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Chetan P Sharma (@_cpsharma) reported@JioCare I specifically asked him whether he had received any call from your social media team or higher authorities, and he confirmed that he had not. This makes it appear that your teams are only giving assurances to create an impression of resolution with no meaningful action.