Reliance Jio outages and service status in Jafarpur, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Jafarpur, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (50%)
- Wi-fi (50%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Jafarpur, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Jafarpur, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Reliance Jio
Reliance Jio is having issues since 01:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Jafarpur, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Hugli, and Ghusuri.
| City | Problem Type | Report Time |
|---|---|---|
 Hugli
|
Wi-fi | 12 days ago |
|
Hugli
|
Internet | 27 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Jafarpur, West Bengal
Latest outage, problems and issue reports in Jafarpur and nearby locations:
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Francis Avishek Roy (@FrancisAvishek) reported from Garifa, West Bengal@JioCare @reliancejio After 3 Years of Continue Use I Decided to Left Jio and Join @airtelindia due to there worst service in Our locality. No action taken after many complains.Where @Airtel_Presence and @VodafoneIN take prompt action after any Customer complain. #Jiodown
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Saheb (@SahebGhosh_pupu) reported from Hugli, West BengalPathetic network coverage here in my address Rameshwarpur Uttar Para Pandua Hooghly 712152 Need urgent solutions it’s a indoor issue.@reliancejio we are not getting the VoLTE facility.
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Chandan Dutta (@chandanndutta) reported from Agarpāra, West BengalJio network is not working in my area. Pls help. @JioCare @reliancejio
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Ketan Rai (@ketanrai_10) reported from Ghusuri, West BengalAfter the Cyclone, In the Areas of 'WB' the Jio Network Has BeenDestroyed.The Connectivity is so Poor that No Phone Calls Can be made. Therefore,The Concerned Authority Must Look into the Matter&Restore the Network as soonas Possible @reliancejio @JioCare @DoT_India @rsprasad
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Samrat Saha (@samraatsaha) reported from Dam Dam, West Bengal@JioCare what the hell is going on, why jio fibre is down. Everyday at night facing the same problem @reliancejio is ur quality start downward!!!
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🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal@reliancejio @JioCare a generator need to be installed in the tower for stop gap arrangement (location: Sripur, PIN-712514) as during power cut the tower does not deliver signal.
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Chiranjit Bose (@ibeingchiru) reported from Dohāri, West Bengal@airtelindia ...they say you need to take a leaf out of others book...high time you do it from @reliancejio ....hopeless service since last two days at this challenging times when you need connectivity the most. Time to change #airtelindia and i speak on behalf of atleast 300 ppl
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Rameez Rais Ansari (@speakitupfrnz) reported from Kumirimora, West Bengal@JioCare I am unable to get any OTP from any bank or application since last 4 days and for the same when I tried contacting your executive they disconnected my call in the middle of conversation by keeping me on hold fod which my problem is still being the same #WorstNetwork
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ADITYA PUROHIT (@ADITYAP90788458) reported from Kumirimora, West Bengal@reliancejio @JioCare refund payment made as advance for one year plan since can't make call due to your connectivity issues. #jiocrash
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Mahim Paul (@MahimPaul95) reported from Singur, West Bengal@reliancejio my area, regular basis problem facing internet speed and night 7 PM to 10 PM. I complain customer care. but not solve my problem. customar Care told me high Customar use internet on this side.
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SubhaJit Sarkar (@tweets_SubhaJit) reported from Jafarpur, West Bengal@reliancejio @JioCare From last few months I try to make a request for Jio Fiber connection in my house. Every month I raised a request. Till now no one contact from the end of Jio. I really want a good broadband connection like Jio Fiber. Please help 🙏
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Sudip Ganguly (@Sudipcongress) reported from Kumirimora, West BengalEvery time jio network is very slow, not working properly. Why??@JioCare @reliancejio
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Pradipta Nandy (@pradiptanandy09) reported from Shrīrāmpur, West BengalJio internet connection is going to so slow in my area. Jio give me So bad service. @JioCare @reliancejio
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ÂLbÃtrÅ$$ (@aruthealbatrass) reported from Kāmārhāti, West Bengal@JioCare how much details you need to sort out a minimum signal strength problem..I will already provide you my area landmark and phone number. another no = 7278837683 22/1 Ram Chand Mukherjee Lane,Baranagar,Kolkata - 36..I want result before tonight.
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Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal@JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562
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🇮🇳 Souvik Mitra 🇮🇳 (@SouvikM60964299) reported from Hugli, West Bengal@reliancejio please ensure proper 4g network speed instead of upgrading it 5G/6G etc. As network speed is too much poor in my locality though a tower had installed within 30 meter from my house. Moreover signal has not been delivered during power cut due to absence of generator.
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Dipak Ghosh (@DipakGh78932316) reported from Hugli, West Bengal@JioCare your customer care is worst 😥then your jio phone Don't think I am a new jio customer I am using jio sim in my 4g handset for two years and it working fine But your jio phone is worst
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Saswata Sarkar (@Saswata78346033) reported from Kumirimora, West Bengal@JioCare Just like to inform you (Jio) when i travel in local train from Chinsurah to Howrah, the Jio internet is horrible in entire travel. Is it possible to improve for better experience ?
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Saikat, Photographer (@Saikat_Shoot) reported from Bāli, West Bengal@OfficialJioTV zee5 app is crashing when exiting the app at jio tv box. So we need to clear cache and data from settings and then reopen the app do works. Plz fix the app. @reliancejio @JioCare
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Rajesh (@ePandu) reported from Dam Dam, West Bengal@isumantadas @rajupp @abhishek @JioCare @reliancejio @GoogleIndia hmm, I thought Reliance had already rolled out RCS support.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Arjun Mohanan (@arjun241) reported@JioCare Again got a message stating SR000035RA8P has been successfully processed.not got any revert from any one on this without contacting it's been closed and nothing communicated .Pathetic Service and such irresponsible team u r having Mr @_MukeshAmbani @reliancejio
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Nandan Bbhutada (@mr_bhutada) reportedIts been 4 Days applied for Jio Air Fiber and even i have made the payment but yet no one has contacted me for installation Worst service by jio. Agent was not even listening to us until i make payment but after payment he is not even answering the call @JioCare @reliancejio
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mohd ashraf khan (@khanmohdkhan78) reported@JioCare Hey Jio I'm your customer I'm not a debtor how many calls you people will for recharge it's my need when I fill them I'll do recharge Stop this torcher or else I need to file a complaint with TRAI
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Vishal Jain (@thevishjain) reported@JioCare you guys are pathetic and making fool out of your customer. It’s been 3 days of raising service request and you couldn’t send a technician. Customer care is useless. If you have iota of credibility then kindly resolve. 011-35879421
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Naresh Gadri (@nareshgadri2) reported@JioCare @TavinderT Before taking JioFiber connect Please note : X is the option to raise issue with Jio. From MyJio app or by calling u can’t raise . My internet is not working since yesterday and still not able to raise complaint.
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Sumit Sharma |🇮🇳 (@sumit_sharma_07) reported@JioCare @reliancejio @JioCare - why such poor accountability? It's been 3 days since I'm facing WiFi issue and there's no proper response or Resolution yet. Who will take accountability? This is totally unacceptable
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psb (@singh09_pradeep) reported@reliancejio Any reply????? Or you are the same as your customer care.
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Harshad Sarvankar (@twit_onearch) reported@JioCare Ur tower in our area is almost dead and no one is taking care of it. Worst data speed, frequent call drops, poor coverage. U r breaking all records of becoming d worst telecom service. U r just charging a hefty amount of recharge but not at all improvement in service.
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Ashutosh R (@tdashutosh) reported@JioCare As the VPN connectivity issue remains unresolved. Kindly collect the device once my current plan expires ( i think i purchased on 4th April). This is a formal request, and I won’t be liable for any bills after the plan expiry
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Arunachalam Jeyaraj (@ArunachalamJey1) reported@JioCare Dear Support Team, I've received the refund on May 12, 2026. While I appreciate the resolution, I am disappointed that it took over a month to process. I hope you improve your service speed in the future. #refund #JioAirFiber